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● There is a malfunction in the immobilizer system. (P. 137) ● There is a malfunction in the smart key system. (P. 553) ● The 12-volt battery is discharged. (P. 555)


Situations needs to contact dealers before towing


The following may indicate a problem with your hybrid transmission. Contact your Toyota dealer or commercial towing service before tow- ing. ● The “CHECK HYBRID SYSTEM” warning message appears on


the multi-information display and the vehicle does not move.


● The vehicle makes an abnormal sound.


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5-1. Essential information


Towing with a sling-type truck


Do not tow with a sling-type truck to prevent body damage.


Towing with a wheel-lift type truck


From the front


Release the parking brake.


From the rear


Use a towing dolly under the front wheels.


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Using a flatbed truck


5-1. Essential information


If your Toyota is transported by a flatbed truck, it should be tied down at the locations shown in the illustration.


If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45. Do not overly tighten the tie downs or the vehicle may be damaged.


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5-1. Essential information


Emergency towing


If a tow truck is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing eyelet. This should only be attempted on hard surfaced roads for short distances at low speeds. A driver must be in the vehicle to steer and operate the brakes. The vehicle’s wheels, drive train, axles, steering and brakes must be in good condition.


Emergency towing procedure


STEP 1


Take out the towing eyelet. (P. 537)


Remove the eyelet cover using a flathead screwdriver.


To protect the bodywork, place a rag between the screwdriver and the vehicle body as shown in the illustration.


Insert the towing eyelet into the hole and tighten partially by hand.


STEP 2


STEP 3


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5-1. Essential information


STEP 4


Tighten down the towing eyelet securely using a wheel nut wrench or hard metal bar.


STEP 5


STEP 6


STEP 7


Securely attach a cable or chain to the towing eyelet. Take care not to damage the vehicle body. Enter the vehicle being towed and start the hybrid system. If the hybrid system does not start, turn the “POWER” switch to ON mode. Shift the shift position to N and release the parking brake.


■While towing


If the hybrid system is off, the power assist for the brakes and steering will not function, making steering and braking more difficult.


■Wheel nut wrench


Wheel nut wrench is installed under the center auxiliary box. (P. 537)


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5-1. Essential information


CAUTION


Observe the following precautions. Failure to do so may result in death or serious injury. ■When towing the vehicle


Be sure to transport the vehicle with the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels contacting the ground, the driv- etrain and related parts may be damaged or electricity generated by the operation of the motor may cause a fire to occur depending on the nature of the damage or malfunction.


■While towing


●When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the towing eyelet, cables or chains. The towing eyelet, cables or chains may become damaged, broken debris may hit people and cause serious damage.


●Do not turn the “POWER” switch off.


This may lead to an accident as the front wheels will be locked by the parking lock.


■Installing towing eyelets to the vehicle


Make sure that towing eyelets are installed securely. If not securely installed, towing eyelets may come loose during towing.


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5-1. Essential information


NOTICE


■To prevent damage to the vehicle when towing using a wheel-lift type


truck When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed.


■To prevent body damage when towing with a sling-type truck


Do not tow with a sling-type truck, either from the front or rear.


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5-1. Essential information If you think something is wrong


If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your Toyota dealer as soon as possible. ■ Visible symptoms


● Fluid leaks under the vehicle


(Water dripping from the air conditioning after use is normal.)


● Flat-looking tires or uneven tire wear ● High engine coolant temperature warning light flashes or


comes on


■ Audible symptoms


● Changes in exhaust sound ● Excessive tire squeal when cornering ● Strange noises related to the suspension system ● Pinging or other noises related to the hybrid system


■ Operational symptoms


● Engine missing, stumbling or running roughly ● Appreciable loss of power ● Vehicle pulls heavily to one side when braking ● Vehicle pulls heavily to one side when driving on a level road ● Loss of brake effectiveness, spongy feeling, pedal almost


touches the floor


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5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer sounds


Calmly perform the following actions if any of the warning lights comes on or flashes. If a light comes on or flashes, but then goes off, this does not necessarily indicate a malfunction in the system. However, if this continues to occur, have the vehicle inspected by your Toyota dealer.


Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.


The following warning indicates a possible problem in the brake sys- tem. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Brake system warning light and warning buzzer (red indicator)* • Low brake fluid • Malfunction in the brake system This light also comes on when the parking brake is not released. If the light turns off after the parking brake is fully released, the system is operating normally.


(U.S.A.)


(Canada)


*: Parking brake engaged warning buzzer:


A buzzer will sound if the vehicle is driven at a speed of approximately 3 mph (5 km/h) or more.


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5-2. Steps to take in an emergency


Stop the vehicle immediately.


The following warning indicates the possibility of damage to the vehi- cle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Charging system warning light Indicates a malfunction in the vehicle’s charging system


High coolant temperature warning light Indicates that the coolant temperature is too high Changes from a flashing to a solid light when the engine coolant temperature increases.


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5-2. Steps to take in an emergency


Have the vehicle inspected by your Toyota dealer immediately.


Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately.


Warning light


Warning light/Details


(U.S.A.)


(Canada)


(U.S.A.)


(Canada)


Malfunction indicator lamp Indicates a malfunction in: • The hybrid system; • The electronic engine control system; or • The electronic throttle control system


SRS warning light Indicates a malfunction in: • The SRS airbag system; • The front passenger occupant classification system; or • The seat belt pretensioner system


ABS warning light Indicates a malfunction in: • The ABS; or • The brake assist system


Electric power steering system warning light (warn- ing buzzer) Indicates a malfunction in the EPS system


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


(Flashes)


(If equipped)


(Turns on)


Pre-collision system warning light Indicates a malfunction in the pre-collision system The warning light will operate as follows, even when the system is not malfunctioning: • The light will flash quickly when the system is operating. (P. 308) • The light will turn on when the pre-collision braking is disabled. (P. 309) • The light will turn on when the system cannot tempo- rarily be used. (P. 523)


Slip indicator light Indicates a malfunction in: • VSC; • TRAC; or • Hill-start assist control Flashes when the above systems and/or ABS are oper- ating. (P. 302) Brake system warning light (yellow indicator) Indicates a malfunction in: • The regenerative braking system; or • The electronically controlled brake system


LKA (Lane-Keeping Assist) indicator light Indicates a malfunction in the LKA (Lane-Keeping Assist). (P. 290)


(Flashes)


(If equipped)


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


Automatic headlight leveling system warning light Indicates a malfunction in the automatic headlight level- ing system


Cruise control indicator Indicates a malfunction in the cruise control/dynamic radar cruise control


Radar cruise control indicator Indicates a malfunction in the dynamic radar cruise con- trol


(If equipped)


(Flashes)


(If equipped)


(Flashes)


(If equipped)


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5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light goes off.


Warning light


Warning light/Details


Open door warning light (warning buzzer)*1
Indicates that a door is not fully closed Low fuel level warning light Indicates remaining fuel is approximately 1.6 gal. (6.0 L, 1.3 Imp.gal.) or less Driver’s seat belt reminder light (warning buzzer)*2
Warns the driver to fasten his/her seat belts.


Front passenger’s seat belt reminder light (warning buzzer)*2
Warns the front passen- ger to fasten his/her seat belt.


(On the instrument panel)


Correction procedure


Check that all the doors are closed.


Refuel the vehicle.


Fasten the seat belt.


Fasten the seat belt.


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


Correction procedure


Tire pressure warning light


Adjust the tire inflation pressure to the specified level. The light will turn off after a few minutes. In case the light does not turn off even if the tire infla- tion pressure is adjusted, have the system checked by your Toyota dealer.


Have the system checked by your Toyota dealer.


P. 517


509


When the light comes on: Low tire inflation pres- sure such as • Natural causes (P. 511) • Flat tire (P. 537)


When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning sys- tem (P. 513) Master warning light The warning light comes on and flashes to indicate that the master warning system has detected a malfunction.


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5-2. Steps to take in an emergency


*1: Open door warning buzzer:


The open door warning buzzer sounds to alert one or more of the doors is not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).


*2: Seat belt warning buzzer:


The driver’s and front passenger’s seat belts reminder sounds to alert the driver and front passenger that his or her seat belt is not fastened. The buzzer sounds intermittently for 10 seconds after the vehicle has reached a speed of at least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 20 more seconds.


■SRS warning light


This warning light system monitors the airbag sensor assembly, front impact sensors, side impact sensors (front door), side impact sensors (front), side impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle switch, front passenger occupant classification system (ECU and sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front passen- ger’s seat belt buckle switch, seat belt pretensioner assemblies, airbags, interconnecting wiring and power sources. (P. 141)


■Front passenger occupant classification system (ECU and sensors),


seat belt reminder and warning buzzer ●If luggage is placed on the front passenger seat, the front passenger occupant classification system (ECU and sensors) may cause the warn- ing light to flash and the warning buzzer to sound even if a passenger is not sitting in the seat.


●If a cushion is placed on the seat, the front passenger occupant classifi- cation system (ECU and sensors) may not detect a passenger, and the warning light may not operate properly.


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5-2. Steps to take in an emergency


■Electric power steering system warning light (warning buzzer)


When the 12-volt battery charge becomes insufficient or the voltage tempo- rarily drops, the electric power steering system warning light may come on and the warning buzzer may sound.


■If the malfunction indicator lamp comes on while driving


First check the following: ●Is the fuel tank cap loose?


If it is, tighten it securely.


The malfunction indicator lamp will go off after several driving trips. If the malfunction indicator lamp does not go off even after several trips, con- tact your Toyota dealer as soon as possible.


■When the tire pressure warning light comes on


Check the tire inflation pressure and adjust to the appropriate level. Pushing the tire pressure warning reset switch will not turn off the tire pressure warning light.


■The tire pressure warning light may come on due to natural causes The tire pressure warning light may come on due to natural causes such as natural air leaks and tire inflation pressure changes caused by tem- perature. In this case, adjusting the tire inflation pressure will turn off the warning light (after a few minutes).


■When a tire is replaced with a spare tire


The compact spare tire is not equipped with a tire pressure warning valve and transmitter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat tire has been replaced with the spare tire. Replace the spare tire with the repaired tire and adjust the tire infla- tion pressure. The tire pressure warning light will go off after a few min- utes.


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5-2. Steps to take in an emergency


■If the tire pressure warning system is not functioning


The tire pressure warning system will be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If tires not equipped with tire pressure warning valves and transmit-


ters are used


●If the ID code on the tire pressure warning valves and transmitters is


not registered in the tire pressure warning computer


●If the tire inflation pressure is 73 psi (500 kPa, 5.1 kgf/cm2 or bar) or


higher


The tire pressure warning system may be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If electronic devices or facilities using similar radio wave frequencies


are nearby


●If a radio set at a similar frequency is in use in the vehicle ●If a window tint that affects the radio wave signals is installed ●If there is a lot of snow or ice on the vehicle, particularly around the


wheels or wheel housings


●If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.) ●If tire chains are used


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5-2. Steps to take in an emergency


■If the tire pressure warning light frequently comes on after blinking


for 1 minute If the tire pressure warning light frequently comes on after blinking for 1
minute when the “POWER” switch is turned to ON mode, have it checked by your Toyota dealer.


■Customization


The vehicle speed linked seat belt reminder buzzer can be disabled. (Customizable features P. 602) However, Toyota recommends that the seat belt reminder buzzer be operational to alert the driver and front passen- ger when seat belts are not fastened.


CAUTION


■If both the ABS and the brake system warning lights remain on


Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.


■When the electric power steering system warning light comes on


The steering wheel may become extremely heavy. If the steering wheel becomes heavier than usual when operating, hold firmly and operate using more force than usual.


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5-2. Steps to take in an emergency


CAUTION


■If the tire pressure warning light comes on


Be sure to observe the following precautions. Failure to do so could cause a loss of vehicle control and result in death or serious injury. ●Stop your vehicle in a safe place as soon as possible. Adjust the tire


inflation pressure immediately.


●If the tire pressure warning light comes on even after tire inflation pres- sure adjustment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change it with the spare tire and have the flat tire repaired by the nearest Toyota dealer.


●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,


you could lose control of the steering wheel or the brakes.


■If a blowout or sudden air leakage should occur


The tire pressure warning system may not activate immediately.


■Maintenance of the tires


Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label). (If your vehicle has tires of a differ- ent size than the size indicated on the vehicle placard or tire inflation pressure label [tire and load information label], you should determine the proper tire inflation pressure for those tires.)


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5-2. Steps to take in an emergency


CAUTION


As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS-tire pressure warning system) that illuminates a low tire pressure telltale (tire pressure warning light) when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale (tire pressure warning light) illumi- nates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under- inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability. Please note that the TPMS (tire pressure warning system) is not a sub- stitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale (tire pressure warning light). Your vehicle has also been equipped with a TPMS (tire pressure warning system) malfunction indicator to indicate when the system is not operat- ing properly. The TPMS (tire pressure warning system) malfunction indi- cator is combined with the low tire pressure telltale (tire pressure warning light). When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illumi- nated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is illumi- nated, the system may not be able to detect or signal low tire pressure as intended.


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5-2. Steps to take in an emergency


CAUTION


TPMS (tire pressure warning system) malfunctions may occur for a vari- ety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS (tire pressure warning system) from functioning properly. Always check the TPMS (tire pres- sure warning system) malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alter- nate tires and wheels allow the TPMS (tire pressure warning system) to continue to function properly.


NOTICE


■To ensure the tire pressure warning system operates properly


Do not install tires with different specifications or makers, as the tire pressure warning system may not operate properly.


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5-2. Steps to take in an emergency If a warning message is displayed


If a warning is shown on the multi-information display, stay calm and perform the following actions:


Master warning light Multi-information display The master warning light also comes on or flashes in order to indicate that a message is cur- rently being displayed on the multi-information display.


If any of the warning light turns on again after performing the fol- lowing actions, contact your Toyota dealer.


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5-2. Steps to take in an emergency


Stop the vehicle immediately.


A buzzer sounds and a warning message is shown on the multi-infor- mation display. The following warnings indicate the possibility of dam- age to the vehicle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning message


Details


Indicates an abnormal engine oil pressure. The warning light may turn on if the engine oil pres- sure is too low.


Indicates a malfunction in the hybrid system. In this situation, there is a possibility that the parking lock mechanism will not work. When parking, park the vehicle on a flat surface and apply the parking brake securely.


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5-2. Steps to take in an emergency


Have the vehicle inspected immediately.


Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately.


Warning message


Details


Indicates a malfunction in the shift control system. In this situation, there is a possibility that the parking lock mechanism will not work. When parking, park the vehicle on a flat surface and apply the parking brake securely. Also, it may not be possible to turn the “POWER” switch off. If this hap- pens, applying the parking brake will enable the switch to be turned off. Indicates a malfunction in the shift control system. A buzzer also sounds. • The parking lock mechanism may not function. When parking, park the vehicle on a flat surface and apply the parking brake securely. • The hybrid system may not be able to start. • It may not be possible to turn the “POWER” switch off. If this happens, applying the parking brake will enable the switch to be turned off.


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5-2. Steps to take in an emergency


Warning message


Details


Indicates a malfunction in the shift control system. A buzzer also sounds.


Indicates a malfunction in the LED headlight system.


(If equipped)


(Flashes)


Indicates a malfunction in the pre-collision system. A buzzer also sounds.


(If equipped)


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5-2. Steps to take in an emergency


Warning message


Details


Indicates a malfunction in the radar cruise control sys- tem. A buzzer also sounds. Press the “ON-OFF” button once to deactivate the system, and then press the button again to reacti- vate the system.


(Flashes)


(If equipped)


(Flashes)


Indicates a malfunction in the LKA. A buzzer also sounds.


(If equipped)


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5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning message turns off.


Warning message


Details


Correction procedure


Indicates that all maintenance according to the driven dis- tance on the maintenance schedule* should be per- formed soon. Comes on approximately 4500 miles (7200 km) after the mes- sage has been reset. Indicates that all maintenance is required to correspond to the driven distance on the maintenance schedule*. Comes on approximately 5000 miles (8000 km) after the mes- sage has been reset. (The indicator will not work properly unless the message has been reset.)


If necessary, per- form maintenance.


Perform the neces- sary maintenance. Please reset the message after the maintenance is performed. (P. 412)


(U.S.A. only)


(U.S.A. only)


*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual


Supplement” for the maintenance interval applicable to your vehicle.


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5-2. Steps to take in an emergency


Warning message


Details


• Indicates that the pre-collision system is not currently func- tional because the grille or the sensor is dirty. • This message also appears when the pre-collision system is not functional due to over- heating.


(If equipped)


Correction procedure


• Check the grille and the sensor and clean them if they are dirty. • In case of over- heating, the system will become func- tional once the sys- tem cools down.


(Flashes)


Indicates that the radar cruise control sensor is dirty or cov- ered with ice.


Clean the sensor.


(If equipped)


(Flashes)


Indicates that the radar cruise control system is unable to judge vehicle-to-vehicle dis- tance.


If the windshield wipers are on, turn them off or set them to either the intermittent or the slow mode.


523


(If equipped)


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5-2. Steps to take in an emergency


Warning message


Details


Correction procedure


Indicates that there is a high possibility of a frontal collision, or that the pre-collision braking function is operating. A buzzer also sounds. At the same time,


will appear on the head-up display (the image flashes). Indicates that your vehicle is nearing the vehicle ahead (in radar cruise mode). A buzzer also sounds. At the same time,


will appear on the head-up display (the image flashes). Indicates that the LKA (Lane- Keeping Assist) is suspended • The camera sensor tempera- ture is higher than the opera- tion temperature range. • The power steering system operation is restricted.


Slow the vehicle by applying the brakes.


Slow the vehicle by applying the brakes.


Restart the LKA after driving for a while.


(Flashes rapidly) (If equipped)


(If equipped,


flashes)


(If equipped)


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5-2. Steps to take in an emergency


Warning message


Details


Correction procedure


Alerts the driver that the vehi- cle is out of the lanes (while the LKA [Lane-Keeping Assist] system is operating). The warning buzzer sounds continuously. The lane mark- ings and/or the steering wheel marking flash. At the same time,


will appear on the head-up display (the image flashes). Indicates that the LKA (Lane- Keeping Assist) system detects nohanded driving (while the lane keeping assist function is operating). The warning buzzer sounds twice. The hybrid system has over- heated. This message may be dis- played when driving under severe operating conditions, and the output of the hybrid system may temporarily decrease in order to protect the system. (For example, when driving up a long steep hill or driving up a steep hill in reverse.)


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Check around the vehicle and back to inside of the lane markings.


Grip the steering wheel firmly.


Stop and check. (P. 561)


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5-2. Steps to take in an emergency


Warning message


Details


The hybrid battery (traction battery) is low. A buzzer also sounds.


(Flashes)


Correction procedure


When stopping the vehicle for a long period of time, shift the shift position to P. The hybrid bat- tery (traction bat- tery) cannot be charged with the shift position in N.


Restart the hybrid system when start- ing the vehicle.


The hybrid battery (traction battery) power has dropped because a long period of time has elapsed after shifting the shift position to N. A buzzer also sounds.


The transmission is out of P when attempting to start the hybrid system.


Shift the shift posi- tion to P before pressing the “POWER” switch.


The driver’s door is opened when the shift position is in N, D or B with the hybrid system on.


Shift the shift posi- tion to P.


(Flashes)


(Flashes)


(Flashes)


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5-2. Steps to take in an emergency


Warning message


Details


Correction procedure


Indicates that the accelerator pedal is depressed while the shift position is in N. A buzzer also sounds.


Release the accel- erator pedal and shift the shift posi- tion to D or R.


(Flashes)


Pressed the P position switch while the vehicle is running. A buzzer also sounds. The shift position automati- cally changed to N.


(Flashes)


The accelerator pedal is depressed to stop the vehicle on an upward slope etc. A buzzer also sounds. If this continues, the hybrid system may overheat.


(Flashes)


• To shift the shift position to P, stop the vehicle com- pletely and press the P position switch. • To continue driving, shift the shift posi- tion to D or R.


Release the accel- erator pedal and depress the brake pedal.


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5-2. Steps to take in an emergency


■Warning message in radar cruise mode (if equipped)


In the following cases, the warning message may not be displayed even if vehicle-to-vehicle distance decreases: ●When your vehicle and the vehicle ahead are traveling at the same


speed or the vehicle ahead is traveling more quickly than your vehicle.


●When the vehicle ahead is traveling at very low speed. ●Immediately after cruise control speed is set. ●At the instant the accelerator pedal is depressed.


■The LKA (Lane-Keeping Assist) lane departure warning function (if


equipped) In the following cases, the warning message will not be displayed even if a lane line is crossed. ●When the vehicle speed deviates from the operating range of the LKA


system functions


●When the lane lines cannot be recognized ●When the steering wheel is turned as far as necessary to cause the vehi-


cle to change lanes


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5-2. Steps to take in an emergency


Other displayed messages


Carrying out the corresponding action turns the message off.


Displayed message


Details


Maintenance of the hybrid sys- tem (traction battery) cooling component is required The filter may be clogged, the air vent may be blocked or there may be a gap in the duct. EV drive mode cannot be switched to. A buzzer also sounds. The reason why EV drive mode cannot be used is shown (may not be shown in some instances.) EV drive mode has been auto- matically canceled. A buzzer also sounds. The reason why EV drive mode cannot be used is shown (may not be shown in some instances.)


(Flashes 3 times)


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Correction procedure


Have maintenance performed on the hybrid system (traction battery) cooling component at your Toyota dealer.


Use the EV drive mode when it becomes available.


Drive normally for a short time.


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5-2. Steps to take in an emergency


Have the malfunction repaired immediately.


If any of the following warnings is displayed when a hybrid system start operation is performed, perform the appropriate action accord- ing to the warning message display.


Warning message


Details


Indicates an insufficient 12-volt battery charge. A buzzer also sounds. • The parking lock mechanism may not function. • The hybrid system may not be able to start. • It may not be possible to turn the “POWER” switch off. If this happens, applying the parking brake will enable the switch to be turned off.


Correction procedure


When parking, park the vehicle on a flat surface and apply the parking brake securely. Charge or replace the 12-volt battery. After charging the 12-volt battery, the message may con- tinue to be dis- played until the shift position is changed from P.


530


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5-2. Steps to take in an emergency


Have the malfunction repaired immediately.


After taking the specified steps to correct the suspected problem, check that the warning message and light turn off.


Interior buzzer


Exterior buzzer


Warning message


Details


Once



(Comes on for 15 seconds.)


(Flashes)


Once


3 times


(Flashes)


The electronic key is not detected when attempting to start the hybrid system.


An open door other than the driver’s door is closed while the electronic key is outside the detection range and the “POWER” switch is in ACCESSORY or ON mode.


Correction procedure


Confirm the loca- tion of the electronic key.


Confirm the loca- tion of the electronic key.


531


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Once


3 times


(Flashes)


Contin- uous



(Flashes)


The driver’s door is opened and closed while the elec- tronic key is out- side the detection range and the “POWER” switch is in ACCESSORY or ON mode with the shift position in P. The driver’s door has been opened with the shift position in a position other than P and with- out first turning the “POWER” switch is OFF.


Correction procedure


Turn the “POWER” switch to OFF or confirm the loca- tion of the electronic key.


Shift the shift posi- tion to P.


532


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Once


Contin- uous


(Displayed alternately)


(Flashes)


The electronic key has been taken outside the vehicle and the doors have been locked without first turning the “POWER” switch to OFF. (vehicles with entry function)


Correction procedure


Turn the “POWER” switch to OFF and lock the doors again.


533


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Correction procedure


Once


Contin- uous


(Flashes)


An attempt to lock the doors has been made using the smart key system while the elec- tronic key is inside the vehi- cle. (vehicles with entry func- tion) With the key inside the vehi- cle, a front door has been opened, the lock lever has been pulled in the lock direc- tion, the door has been closed and an attempt has been made to lock the door.


Take the electronic key out- side the vehicle, and lock the doors again.


534


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5-2. Steps to take in an emergency


Correction procedure


• Shift the shift posi- tion to P. • Confirm the loca- tion of the electronic key.


The driver’s door is opened and closed while the elec- tronic key is out- side the detection range and the “POWER” switch is in ACCESSORY or ON mode with the shift position not in P.


The electronic key battery is low.


Replace the bat- tery. (P. 464)


An open door has been closed and the “POWER” switch has been turned twice to the ACCES- SORY mode from OFF.


Press the “POWER” switch while applying the brakes.


535


Interior buzzer


Exterior buzzer


Warning message


Details


Contin- uous


Contin- uous


(Displayed alternately)


(Flashes)


Once



(Comes on for 15 seconds.)


Once



(Flashes)


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Correction procedure


Once



(Flashes)




NOTICE


The elec- tronic key does not operate properly.


Power was turned off due to the auto- matic power off function.


P. 553


Next time when starting the hybrid system, operate the hybrid system for approxi- mately 5 minutes to recharge the 12-volt battery.


■While the engine oil level warning is displayed


Continued engine operation with low engine oil will damage the engine.


■Engine oil maintenance message


The warning message is based on the projected driving range after engine oil maintenance message is reset. The system does not monitor the purity of the engine oil.


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5-2. Steps to take in an emergency If you have a flat tire


Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. ■ Before jacking up the vehicle


● Stop the vehicle on a hard, flat surface. ● Set the parking brake. ● Shift the shift position to P. ● Stop the hybrid system. ● Turn on the emergency flashers.


■ Location of the spare tire, jack and tools


Center deck board*


Wheel nut wrench


Jack handle


Spare tire


*: The shape may differ depending on the grade, etc.


PRIUS_OM_OM47A17U_DVD_(U)


Center auxiliary box*


Jack


Towing eyelet


537


5-2. Steps to take in an emergency


Taking out the jack


STEP 1


Remove the center deck board and center auxiliary box.


Type A


Type B


Pull the strap up to open the cen- ter deck board, lift up the center auxiliary box, and unload it from the vehicle.


Turn the knob to the UNLOCK position to unfasten the lock, and remove the center deck board. Fold the center deck board toward the front of the vehicle, and unload it from the vehicle.


Remove the center auxiliary box.


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STEP 2


5-2. Steps to take in an emergency


Remove the jack handle. Unhook the tightening strap. After storing the jack, make sure it is securely held by the tightening strap.


Taking out the spare tire


Loosen the center fastener that secures the spare tire.


CAUTION


■Service plug


Be careful not to hit the service plug when loading or unloading the tool holder or the spare tire. (P. 38)


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