2014 Toyota Highlander Owners Manual

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 Once  Con- tinu- ous  Once  8-2. Steps to take in an emergency 589 Warning message Details/Actions The engine switch has been turned off with the shift lever in a position other than P.  Shift the shift lever to P. After the engine switch has been turned off with the shift lever in a position other than P, the shift lever has been shifted to P.  Turn the engine switch off. Indicates that the engine was stopped in an emergency while driving  To restart the engine, shift the shift lever to N and turn the engine switch to ON mode.* Indicates that the engine switch has been pressed while driving  Except when emergency stopping of the vehicle is needed, immediately release the engine switch. (Flashes) (Flashes) (Flashes) (Flashes) *: The engine may not be restarted depending on the vehicle condition. ■Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. ■Warning buzzer P. 568 HIGHLANDER_U (OM48A12U) 590 8-2. Steps to take in an emergency If you have a flat tire Remove the flat tire and replace it with the spare tire provided. For details about tires: P. 515 WARNING ■If you have a flat tire Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair, which could result in an accident. Before jacking up the vehicle ● Stop the vehicle on a hard, flat surface. ● Set the parking brake. ● Shift the shift lever to P. ● Stop the engine. ● Turn on the emergency flashers. (P. 554) HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 591 Location of the spare tire, jack and tools Spare tire Jack handles Wheel nut wrench Jack Adapter socket HIGHLANDER_U (OM48A12U) 592 8-2. Steps to take in an emergency WARNING ■Using the tire jack Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. ●Do not use the tire jack for any purpose other than replacing tires or installing and removing tire chains. ●Only use the tire jack that comes with this vehicle for replacing a flat tire. Do not use it on other vehicles, and do not use other tire jacks for replacing tires on this vehicle. ●Put the jack properly in its jack point. ●Do not put any part of your body under the vehicle while it is supported by the jack. ●Do not start the engine or drive the vehicle while the vehicle is sup- ported by the jack. ●Do not raise the vehicle while someone is inside. ●When raising the vehicle, do not put an object on or under the jack. ●Do not raise the vehicle to a height greater than that required to replace the tire. ●Use a jack stand if it is necessary to get under the vehicle. ●When lowering the vehicle, make sure that there is no-one near the vehicle. If there are people nearby, warn them vocally before lowering. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 593 Taking out the jack Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown. Remove the jack cover. Remove the jack after removing the hook. HIGHLANDER_U (OM48A12U) 594 8-2. Steps to take in an emergency Taking out the spare tire Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown. Remove the mat. Remove the cover. If it is difficult to remove the cover, you can use your key. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 595 Attach the adapter socket to the spare tire clamp bolt. Assembling the jack handle. Remove the jack handle and assemble it by following these steps. Loosen the screw. Assemble the jack handle and tighten the screw. Check that the screw is firmly tightened. Connect the jack handle to the adapter socket. Turn the jack handle counterclockwise. The tire will be lowered com- pletely to the ground. Turn the jack handle slowly to lower the spare tire. If the handle is turned quickly, the wire cable may slip off of the shaft inside the unit and the tire may not be low- ered. If the spare tire cannot be lowered: P. 602 HIGHLANDER_U (OM48A12U) 596 8-2. Steps to take in an emergency Pull out the spare tire and stand it against the bumper.  With a compact spare tire  With a full-size spare tire HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 597  Vehicles with a compact spare tire Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). 10 Tilt the bracket (B) and pass it through the wheel opening. Then remove the hoist assem- bly (C). HIGHLANDER_U (OM48A12U) 598 8-2. Steps to take in an emergency  Vehicles with a full-size spare tire Remove the inside spare tire cover. 10 Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). 11 Tilt the holding bracket (B) so that it can easily be passed the wheel opening. through After passing the holding the wheel bracket opening, the hoist assembly (C). through remove HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 599 12 Remove the outside spare tire cover. HIGHLANDER_U (OM48A12U) 600 8-2. Steps to take in an emergency Replacing a flat tire Chock the tires. Flat tire Left-hand side Right-hand side Left-hand side Right-hand side Wheel chock positions Behind the rear right-hand side tire Behind the rear left-hand side tire In front of the front right-hand side tire In front of the front left-hand side tire Front Rear Slightly loosen the wheel nuts (one turn). Turn the tire jack portion “A” by hand until the notch of the jack is in contact with the jack point. The jack point guides are located under the rocker panel. They indicate the jack point positions. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 601 Raise the vehicle until the tire is slightly raised off the ground. Remove all the wheel nuts and the tire. When resting the tire on the ground, place the tire so that the wheel design faces up to avoid scratching the wheel surface. HIGHLANDER_U (OM48A12U) 602 8-2. Steps to take in an emergency ■If the spare tire cannot be lowered If the spare tire cannot be lowered, it may not have been stowed properly. Perform the following procedure: Fully tighten the spare tire clamp bolt by turning the jack handle clockwise until two clicks are heard and the jack handle skips. Turn the jack handle counterclock- wise to lower the spare tire. If the spare tire still cannot be low- ered, attempt to fully tighten the spare tire clamp bolt again by turning the jack handle clockwise. Then turn it counterclockwise at least 2 turns to lower the spare tire. If the spare tire still cannot be lowered, the wire cable may be severed. Have the vehicle inspected by your Toyota dealer. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 603 WARNING ■Replacing a flat tire ●Do not touch the disc wheels or the area around the brakes immedi- ately after the vehicle has been driven. After the vehicle has been driven the disc wheels and the area around the brakes will be extremely hot. Touching these areas with hands, feet or other body parts while changing a tire, etc. may result in burns. ●Failure to follow these precautions could cause the wheel nuts to loosen and the tire to fall off, resulting in death or serious injury. • Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103 N•m, 10.5 kgf•m) as soon as possible after changing wheels. • Do not attach a heavily damaged wheel ornament, as it may fly off the wheel while the vehicle is moving. • When installing a tire, only use wheel nuts that have been specifi- cally designed for that wheel. • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward. (P. 529) ●Observe the following precautions. Failure to do so may result in serious injury: • Do not try to remove the wheel ornament by hand. Take due care in handling the ornament to avoid unexpected personal injury. • Lower the spare tire completely to the ground before removing it from under the vehicle. HIGHLANDER_U (OM48A12U) 604 8-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off. Install the spare tire and loosely tighten each wheel nut by hand by approximately the same amount.  Vehicles with a compact spare tire Tighten the nuts until tapered portion comes loose contact with wheel seat. the into the disc Tapered portion  Vehicles with a full-size spare tire Turn the nuts until the washers come the wheel. into contact with Disc wheel seat Disc wheel Washer HIGHLANDER_U (OM48A12U) 3 Lower the vehicle. 8-2. Steps to take in an emergency 605 Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m) HIGHLANDER_U (OM48A12U) 606 8-2. Steps to take in an emergency Stowing the flat tire, jack and all tools (with a compact spare tire) Remove the center wheel ornament by pushing from the reverse side. Be careful not to lose the wheel ornament. Stand the bumper with the inner surface facing toward you. Pass the hoist assembly (C) and holding bracket (B) through the wheel opening. tire against the Fully depress the secondary latch (A) and install the bracket (B) to the hoist assembly (C). HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 607 Lay the tire on the ground with the outer surface (valve stem) facing up. to Before raising the tire, make sure that the hoist assembly is perpendicular the wheel opening. (Try to place the tire directly beneath the vehicle, near where the wire cable is hanging from.) Valve stem Using the jack handle and adapter socket, tighten the tire clamp bolt by turning it clockwise until the tire is in the correct position and two clicks are heard as the jack handle skips. Stow the jack and all tools. HIGHLANDER_U (OM48A12U) 608 8-2. Steps to take in an emergency Stowing the flat tire, jack and all tools (with a full-size spare tire) Remove the center wheel ornament by pushing from the reverse side. Be careful not to lose the wheel ornament. Stand the bumper with the inner surface facing toward you and install the outside spare tire cover. tire against the Pass the hoist assembly (C) and holding bracket (B) through the wheel opening. Fully depress the secondary latch (A) and install the bracket (B) to the hoist assembly (C). HIGHLANDER_U (OM48A12U) 5 8-2. Steps to take in an emergency 609 Lay the tire on the ground with the outer surface (valve stem) facing up. When stowing the tire, make sure that the hoist assembly is placed perpendicular the wheel opening. to Valve stem Using the jack handle and adapter socket, tighten the spare tire clamp bolt by turning it clockwise until the tire is in the correct posi- tion and two clicks are heard as the jack handle skips. Install tire cover to the outside spare tire cover. inside spare the Stow the jack and all tools. HIGHLANDER_U (OM48A12U) 610 8-2. Steps to take in an emergency ■The compact spare tire (vehicles with a compact spare tire) ●The compact spare tire is identified by the label “TEMPORARY USE ONLY” on the tire sidewall. Use the compact spare tire temporarily, and only in an emergency. ●Make sure to check the tire inflation pressure of the compact spare tire. (P. 642) ■When the compact spare tire is installed (vehicles with a compact spare tire) The vehicle is lower when the compact spare tire is installed compared to when standard tires are installed. ■When using the compact spare tire (vehicles with a tire pressure warning system) As the compact spare tire is not equipped with a tire pressure warning valve and transmitter, low inflation pressure of the spare tire will not be indicated by the tire pressure warning system. Also, if you replace the compact spare tire after the tire pressure warning light comes on, the light remains on. ■If you have a flat front tire on a road covered with snow or ice (vehi- cles with a compact spare tire) Install the compact spare tire on one of the rear wheels of the vehicle. Perform the following steps and fit tire chains to the front tires: Replace a rear tire with the compact spare tire. Replace the flat front tire with the tire removed from the rear of the vehi- cle. Fit tire chains to the front tires. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 611 WARNING ■When using the compact spare tire (vehicles with a compact spare tire) ●Remember that the compact spare tire provided is specifically designed for use with your vehicle. Do not use your compact spare tire on another vehicle. ●Do not use more than one compact spare tires simultaneously. ●Replace the compact spare tire with a standard tire as soon as possi- ble. ●Avoid sudden acceleration, abrupt steering, sudden braking and shift- ing operations that cause sudden engine braking. ■When the compact spare tire is attached (vehicles with a compact spare tire) The vehicle speed may not be correctly detected, and the following sys- tems may not operate correctly: • ABS & Brake assist • VSC • TRAC • Cruise control (if equipped) • Dynamic radar cruise control • LDA (Lane Departure Alert) • Intuitive parking assist • Automatic High Beam (if equipped) equipped) (if (if (if equipped) • Pre-Collision System (if equipped) equipped) • Navigation system (if equipped) • EPS Also, not only can the following system not be utilized fully, but it may even negatively affect the drive-train components: • AWD system (if equipped) HIGHLANDER_U (OM48A12U) 612 8-2. Steps to take in an emergency WARNING ■Speed limit when using the compact spare tire (vehicles with a compact spare tire) Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire is installed on the vehicle. The compact spare tire is not designed for driving at high speeds. Fail- ure to observe this precaution may lead to an accident causing death or serious injury. ■Replacing a flat tire for vehicles with power back door In cases such as when replacing tires, make sure to turn off the power back door main switch (P. 132). Failure to do so may cause the back door to operate unintentionally if the power back door switch is acciden- tally touched, resulting in hands and fingers being caught and injured. ■After using the tools and jack Before driving, make sure all the tools and jack are securely in place in their storage location to reduce the possibility of personal injury during a collision or sudden braking. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 613 NOTICE ■Be careful when driving over bumps with the compact spare tire installed on the vehicle. The vehicle becomes lower when driving with the compact spare tire compared to when driving with standard tires. Be careful when driving over uneven road surfaces. ■Driving with tire chains and the compact spare tire Do not fit tire chains to the compact spare tire. Tire chains may damage the vehicle body and adversely affect driving performance. ■When replacing the tires (vehicles with a tire pressure warning sys- tem) When removing or fitting the wheels, tires or the tire pressure warning valve and transmitter, contact your Toyota dealer as the tire pressure warning valve and transmitter may be damaged if not handled correctly. ■To avoid damage to the tire pressure warning valves and transmit- ters (vehicles with a tire pressure warning system) When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire. (P. 516) ■When stowing the flat tire underbody. ●Ensure that there is no object caught between the tire and the vehicle ●Securely tighten the spare tire clamp bolt to hold the spare wheel car- rier by the hook. ●Stow the flat tire in the spare tire location. Failure to do so may cause damage to the spare tire carrier. Proper storage reduces the possibility of injury in a collision or during sudden braking. ●Have the flat tire repaired and the spare tire replaced with it as soon as possible. HIGHLANDER_U (OM48A12U) 614 8-2. Steps to take in an emergency NOTICE ■Proper storage of the spare tire ●If the hoist assembly is slanted when stowing a tire, the hoist assembly may become stuck in the wheel opening and the tire may not be raised prop- erly, causing damage to the wheel or the wire cable. ●Do not attempt to turn the spare tire clamp bolt without a tire on the hoist assembly, as doing so may cause the wire cable to slip off of the shaft inside the unit and the wire cable may not be able to be raised or lowered. If the spare tire clamp bolt has been turned without a tire on the hoist assembly and the wire cable cannot be raised or lowered, contact your Toyota dealer. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 615 If the engine will not start If the engine will not start even though correct starting proce- dures are being followed (P. 225, 228), consider each of the fol- lowing points: The engine will not start even though the starter motor operates normally. One of the following may be the cause of the problem: ● There may not be sufficient fuel in the vehicle’s tank. Refuel the vehicle. ● The engine may be flooded. Try to restart the engine again following correct starting procedures. (P. 225, 228) ● There may be a malfunction in the engine immobilizer system. (P. 80) The starter motor turns over slowly, the interior lights and head- lights are dim, or the horn does not sound or sounds at a low volume. One of the following may be the cause of the problem: ● The battery may be discharged. (P. 621) ● The battery terminal connections may be loose or corroded. The starter motor does not turn over (vehicles with a smart key system) The engine starting system may be malfunctioning due to an electrical problem such as electronic key battery depletion or a blown fuse. However, an interim measure is available to start the engine. (P. 615) HIGHLANDER_U (OM48A12U) 616 8-2. Steps to take in an emergency The starter motor does not turn over, the interior lights and head- lights do not turn on, or the horn does not sound. One of the following may be the cause of the problem: ● One or both of the battery terminals may be disconnected. ● The battery may be discharged. (P. 621) ● There may be a malfunction in the steering lock system. Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function (vehicles with a smart key system) When the engine does not start, the following steps can be used as an interim measure to start the engine if the engine switch is functioning normally: Set the parking brake. Shift the shift lever to P. Turn the engine switch to ACCESSORY mode. Press and hold the engine switch for about 15 seconds while depressing the brake pedal firmly. Even if the engine can be started using the above steps, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 617 If the shift lever cannot be shifted from P If the shift lever cannot be shifted with your foot on the brake pedal, there may be a problem with the shift lock system (a sys- tem to prevent accidental operation of the shift lever). Have the vehicle inspected by your Toyota dealer immediately. The following steps may be used as an emergency measure to ensure that the shift lever can be shifted: Set the parking brake. Vehicles without a smart key system: Turn the engine switch to the “ACC” position. Vehicles with a smart key system: Turn the engine switch to ACCESSORY mode. Depress the brake pedal. Pry the cover up with a flathead screwdriver or equivalent tool. To prevent damage to the cover, cover the tip of the screwdriver with a rag. Press the shift lock override button. The shift lever can be shifted while the button is pressed. HIGHLANDER_U (OM48A12U) 618 8-2. Steps to take in an emergency If the electronic key does not operate prop- erly (vehicles with a smart key system) If communication between the electronic key and vehicle is interrupted (P. 150) or the electronic key cannot be used because the battery is depleted, the smart key system and wire- less remote control cannot be used. In such cases, the doors can be opened and the engine can be started by following the procedure below. Locking and unlocking the doors and key linked functions Use the mechanical key (P. 116) in order to perform the following operations: Locks all the doors Closes the windows and moon roof*1 (turn and hold)*2 (P. 180, 183) Unlocks the door Turning the key rearward unlocks the driver’s door. Turning the key once again within 5 seconds unlocks the other doors. Opens the windows and moon roof*1 (turn and hold)*2 (P. 180, 183) *1: If equipped *2: This setting must be customized at your Toyota dealer. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 619 Starting the engine the electronic key Ensure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of the electronic key to the engine switch. When is detected, a buzzer sounds and the engine switch will turn to IGNITION ON mode. When the smart key system is deactivated in customization set- ting, the engine switch will turn to ACCESSORY mode. Firmly depress the brake pedal. Vehicles with monochrome display: Check that Vehicles with color display: is shown on the multi-information display. and a message are shown on the multi-information dis- Check that play. Press the engine switch. In the event that the engine still cannot be started, contact your Toyota dealer. HIGHLANDER_U (OM48A12U) 620 8-2. Steps to take in an emergency ■Stopping the engine Shift the shift lever to P and press the engine switch as you normally do when stopping the engine. ■Replacing the key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted. (P. 532) ■Changing engine switch modes Release the brake pedal and press the engine switch in step The engine does not start and modes will be changed each time the switch is pressed. (P. 229) above. ■When the electronic key does not work properly ●Make sure that the smart key system has not been deactivated in the cus- tomization setting. If it is off, turn the function on. (Customizable features P. 662) ●Check if battery-saving mode is set. If it is set, cancel the function. (P. 149) HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 621 If the vehicle battery is discharged The following procedures may be used to start the engine if the vehicle’s battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below. Open the hood. (P. 500) Connect the jumper cables according to the following procedure:  2.7 L 4-cylinder (1AR-FE) engine HIGHLANDER_U (OM48A12U) 622 8-2. Steps to take in an emergency  3.5 L V6 (2GR-FE) engine Connect a positive jumper cable clamp to the positive (+) battery terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle. Connect a negative cable clamp to the negative (-) battery termi- nal on the second vehicle. Connect the clamp at the other end of the negative cable to a solid, stationary, unpainted metallic point away from the battery and any moving parts, as shown in the illustration. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 623 Start the engine of the second vehicle. Increase the engine speed slightly and maintain at that level for approximately 5 minutes to recharge the battery of your vehicle. Vehicles with a smart key system: Open and close any of the doors of your vehicle with the engine switch off. Vehicles without a smart key system: Maintain the engine speed of the second vehicle and turn the engine switch to the “ON” position, then start the vehicle's engine. Vehicles with a smart key system: Maintain the engine speed of the second vehicle and turn the engine switch to IGNITION ON mode, then start the vehicle's engine. Once the vehicle’s engine has started, remove the jumper cables in the exact reverse order from which they were connected. Once the engine starts, have the vehicle inspected at your Toyota dealer as soon as possible. HIGHLANDER_U (OM48A12U) 624 8-2. Steps to take in an emergency ■Starting the engine when the battery is discharged The engine cannot be started by push-starting. ■To prevent battery discharge ●Turn off the headlights and the audio system while the engine is off. ●Turn off any unnecessary electrical components when the vehicle is running at a low speed for an extended period, such as in heavy traffic. ■When recharging or replacing the battery ●Vehicles with a smart key system: In some cases, it may not be possible to unlock the doors using the smart key system when the battery is dis- charged. Use the wireless remote control or the mechanical key to lock or unlock the doors. ●Vehicles with a smart key system: The engine may not start on the first attempt after the battery has recharged but will start normally after the sec- ond attempt. This is not a malfunction. ●Vehicles with a smart key system: The engine switch mode is memorized by the vehicle. When the battery is reconnected, the system will return to the mode it was in before the battery was discharged. Before disconnecting the battery, turn the engine switch off. If you are unsure what mode the engine switch was in before the battery dis- charged, be especially careful when reconnecting the battery. ●Vehicle with power back door: The power back door must be initialized. (P. 672) ■Charging the battery The electricity stored in the battery will discharge gradually even when the vehicle is not in use, due to natural discharge and the draining effects of cer- tain electrical appliances. If the vehicle is left for a long time, the battery may discharge, and the engine may be unable to start. (The battery recharges automatically during driving.) HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 625 WARNING ■Avoiding battery fires or explosions Observe the following precautions to prevent accidentally igniting the flam- mable gas that may be emitted from the battery: ●Make sure each jumper cable is connected to the correct terminal and that it is not unintentionally in contact with any other than the intended terminal. ●Do not allow the other end of the jumper cable connected to the “+” termi- nal to come into contact with any other parts or metal surfaces in the area, such as brackets or unpainted metal. ●Do not allow the + and - clamps of the jumper cables to come into contact with each other. ●Do not smoke, use matches, cigarette lighters or allow open flame near the battery. ■Battery precautions The battery contains poisonous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the following pre- cautions when handling the battery: ●When working with the battery, always wear safety glasses and take care not to allow any battery fluids (acid) to come into contact with skin, clothing or the vehicle body. ●Do not lean over the battery. ●In the event that battery fluid comes into contact with the skin or eyes, immediately wash the affected area with water and seek medical attention. Place a wet sponge or cloth over the affected area until medical attention can be received. ●Always wash your hands after handling the battery support, terminals, and other battery-related parts. ●Do not allow children near the battery. NOTICE ■When handling jumper cables When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fan or engine drive belt. HIGHLANDER_U (OM48A12U) 626 8-2. Steps to take in an emergency If your vehicle overheats The following may indicate that your vehicle is overheating. ● The needle of the engine coolant temperature gauge (P. 94) enters the red zone or a loss of engine power is experienced. (For example, the vehicle speed does not increase.) ● Steam comes out from under the hood. Correction procedures Stop the vehicle in a safe place and turn off the air conditioning sys- tem, and then stop the engine. If you see steam: Carefully lift the hood after the steam subsides. If you do not see steam: Carefully lift the hood. After the engine has cooled down sufficiently, inspect the hoses and radiator core (radia- tor) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. The coolant level is satisfactory if it is between the “FULL” and “LOW” lines on the reservoir. Reservoir “FULL” “LOW” Radiator cap HIGHLANDER_U (OM48A12U) 5 8-2. Steps to take in an emergency 627 Add coolant if necessary. Water can be used in an emer- gency if coolant is unavailable. Start the engine and turn the air conditioning system on to check that the radiator cooling fans operate and to check for coolant leaks from the radiator or hoses. The fans operate when the air conditioning system is turned on immedi- ately after a cold start. Confirm that the fans are operating by checking the fan sound and air flow. If it is difficult to check these, turn the air condition- ing system on and off repeatedly. (The fans may not operate in freezing temperatures.) If the fans are not operating: Stop the engine immediately and contact your Toyota dealer. If the fans are operating: Have the vehicle inspected at the nearest Toyota dealer. WARNING ■When inspecting under the hood of your vehicle Observe the following precautions. Failure to do so may result in serious injury such as burns. ●If steam is seen coming from under the hood, do not open the hood until the steam has subsided. The engine compartment may be very hot. ●Keep hands and clothing (especially a tie, a scarf or a muffler) away from the fans and belts. ●Do not loosen the radiator cap and the coolant reservoir cap while the engine and radiator are hot. HIGHLANDER_U (OM48A12U) 628 8-2. Steps to take in an emergency NOTICE ■When adding engine coolant Add coolant slowly after the engine has cooled down sufficiently. Adding cool coolant to a hot engine too quickly can cause damage to the engine. ■To prevent damage to the cooling system Observe the following precautions: ●Avoid contaminating the coolant with foreign matter (such as sand or dust etc.). ●Do not use any coolant additive. HIGHLANDER_U (OM48A12U) 8-2. Steps to take in an emergency 629 If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the engine. Set the parking brake and shift the shift lever to P. Remove the mud, snow or sand from around the front wheels. Place wood, stones or some other material under the front wheels to help provide traction. Restart the engine. AWD models: Activate all-wheel drive lock mode. (P. 297) Shift the shift lever to D or R and release the parking brake. Then, while exercising caution, depress the accelerator pedal. ■When it is difficult to free the vehicle Press to turn off TRAC. HIGHLANDER_U (OM48A12U) 630 8-2. Steps to take in an emergency WARNING ■When attempting to free a stuck vehicle If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid striking other vehicles, objects or people. The vehicle may also lunge forward or lunge back suddenly as it becomes free. Use extreme caution. ■When shifting the shift lever Be careful not to shift the shift lever with the accelerator pedal depressed. This may lead to unexpected rapid acceleration of the vehicle that may cause an accident resulting in death or serious injury. NOTICE ■To avoid damaging the transmission and other components ●Avoid spinning the front wheels and depressing the accelerator pedal more than necessary. ●If the vehicle remains stuck even after these procedures are performed, the vehicle may require towing to be freed. HIGHLANDER_U (OM48A12U) 631 Vehicle specifications 9-1. Specifications Maintenance data (fuel, oil level, etc.).......... 632 Fuel information ................ 646 Tire information ................. 649 9-2. Customization Customizable features ...... 662 Items to initialize ............... 672 HIGHLANDER_U (OM48A12U) 632 9-1. Specifications Maintenance data (fuel, oil level, etc.) Dimensions and weights Overall length Overall width Overall height*1 Wheelbase Front tread Rear tread Vehicle capacity weight (Occupant + luggage) 191.1 in. (4855 mm) 75.8 in. (1925 mm)  Without roof antenna 68.1 in. (1730 mm)  With roof antenna 70.1 in. (1780 mm) 109.8 in. (2790 mm) 64.4 in. (1635 mm) 64.2 in. (1630 mm) 1385 lb. (625 kg)*2 1455 lb. (660 kg)*3  2.7 L 4-cylinder engine (1AR-FE) Trailer Weight Rating (Trailer weight + cargo weight) 1500 lb. (680 kg)  3.5 L V6 (2GR-FE) engine 2000 lb. (900 kg)*4 5000 lb. (2000 kg)*5 *1: Unladen vehicles *2: With a seating capacity of 7 occupants *3: With a seating capacity of 8 occupants *4: Without a towing package *5: With a towing package HIGHLANDER_U (OM48A12U) 9-1. Specifications 633 Vehicle identification ■ Vehicle identification number The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel. On some models, this number is stamped under the right-hand front seat. This number is also on the Cer- tification Label. HIGHLANDER_U (OM48A12U) 634 9-1. Specifications ■ Engine number The engine number is stamped on the engine block as shown.  2.7 L 4-cylinder (1AR-FE)  3.5 L V6 (2GR-FE) engine engine HIGHLANDER_U (OM48A12U) 9-1. Specifications 635 Engine Model Type Bore and stroke Displacement Valve clearance Drive belt tension Fuel Fuel type Octane rating Fuel tank capacity (Reference) 1AR-FE 4-cylinder in line, 4-cycle, gasoline 3.54  4.13 in. (90.0  105.0 mm) 163.1 cu. in. (2672 cm3) 2GR-FE 6-cylinder V type, 4-cycle, gasoline 3.70  3.27 in. (94.0  83.0 mm) 210.9 cu. in. (3456 cm3) Automatic adjustment Unleaded gasoline only 87 (Research Octane Number 91) or higher 19.2 gal. (72.5 L, 15.9 Imp. gal.) HIGHLANDER_U (OM48A12U) 636 9-1. Specifications Lubrication system Oil capacity (Drain and refill  reference*) With filter Without filter  2.7 L 4-cylinder (1AR-FE) engine 4.6 qt. (4.4 L, 3.9 Imp. qt.)  3.5 L V6 (2GR-FE) engine 6.4 qt. (6.1 L, 5.4 Imp. qt.)  2.7 L 4-cylinder (1AR-FE) engine 4.2 qt. (4.0 L, 3.5 Imp. qt.)  3.5 L V6 (2GR-FE) engine 6.0 qt. (5.7 L, 5.0 Imp. qt.) *: The engine oil capacity is a reference quantity to be used when changing the engine oil. Warm up and turn off the engine, wait more than 5 minutes, and check the oil level on the dipstick. ■ Engine oil selection “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following grade and viscosity. Oil grade: ILSAC GF-5 multigrade engine oil Recommended viscosity: SAE 0W-20 SAE 0W-20 is the best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 oil may be used. However, it must be replaced with SAE 0W-20 at the next oil change. Outside temperature HIGHLANDER_U (OM48A12U) 9-1. Specifications 637 Oil viscosity (0W-20 is explained here as an example): • The 0W in 0W-20 indicates the characteristic of the oil which allows cold startability. Oils with a lower value before the W allow for easier starting of the engine in cold weather. • The 20 in 0W-20 indicates the viscosity characteristic of the oil when the oil is at high temperature. An oil with a higher viscosity (one with a higher value) may be better suited if the vehicle is operated at high speeds, or under extreme load conditions. How to read oil container label: The International Lubricant Specification Advisory Committee (ILSAC) Certification Mark is added to some oil containers to help you select the oil you should use. HIGHLANDER_U (OM48A12U) 638 9-1. Specifications Cooling system Capacity (Reference) 2.7 L 4-cylinder (1AR-FE) engine 3.5 L V6 (2GR- FE) engine Coolant type Ignition system Spark plug Make Gap NOTICE 9.9 qt. (9.4 L, 8.3 Imp. qt.)  Without towing package 11.5 qt. (10.9 L, 9.6 Imp. qt.)  With towing package 11.8 qt. (11.2 L, 9.8 Imp. qt.) Use either of the following. • “Toyota Super Long Life Coolant” • Similar high-quality ethylene glycol- based non-silicate, non-amine, non- nitrite, and non-borate coolant with long-life hybrid organic acid technol- ogy Do not use plain water alone.  2.7 L 4-cylinder (1AR-FE) engine DENSO SK16HR11  3.5 L V6 (2GR-FE) engine DENSO FK20HR11 0.043 in. (1.1 mm) ■Iridium-tipped spark plugs Use only iridium-tipped spark plugs. Do not adjust the spark plug gap. HIGHLANDER_U (OM48A12U) 9-1. Specifications 639 12.6  12.8 V Fully charged 12.2  12.4 V Half charged 11.8  12.0 V Discharged (Voltage is checked 20 minutes after the engine and all lights are turned off.) 5 A max. Electrical system Battery Open voltage at 68F (20C): Charging rates Automatic transaxle Fluid capacity*  2.7 L 4-cylinder (1AR-FE) engine 6.9 qt. (6.5 L, 5.7 Imp. qt.)  3.5 L V6 (2GR-FE) engine 2WD models: 6.9 qt. (6.5 L, 5.7 Imp. qt.) AWD models: 7.1 qt. (6.7 L, 5.9 Imp. qt.) Toyota Genuine ATF WS Fluid type *: The fluid capacity is a reference quantity. If replacement is necessary, contact your Toyota dealer. NOTICE ■Automatic transmission fluid type Using automatic transmission fluid other than “Toyota Genuine ATF WS” may cause deterioration in shift quality, locking up of your transmission accompanied by vibration, and ultimately damage the automatic transmis- sion of your vehicle.

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2014 Toyota Highlander Owners Manual