2014 Toyota Highlander Owners Manual

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Adjusts the hours Adjusts the minutes ■The clock is displayed when  Vehicles without a smart key system The engine switch is in the “ACC” or “ON” position.  Vehicles with a smart key system The engine switch is in ACCESSORY or IGNITION ON mode. ■When the battery is disconnected The time display will automatically be set to 1:00. HIGHLANDER_U (OM48A12U) 458 6-4. Using the other interior features Outside temperature display The temperature display shows temperatures within the range of -40F (-40C) to 122F (50C).  Vehicles with monochrome dis-  Vehicles with color display play ■The outside temperature is displayed when  Vehicles without a smart key system The engine switch is in the “ON” position.  Vehicles with a smart key system The engine switch is in IGNITION ON mode. ■Display In the following situations, the correct outside temperature may not be dis- played, or the display may take longer than normal to change. ●When the vehicle is stopped, or moving at low speeds (less than 15 mph [25 km/h]). ●When the outside temperature has changed suddenly (at the entrance/exit of a garage, tunnel, etc.) ■When the outside temperature display flashes  Vehicles with monochrome display If the outside temperature is 37F (3C) or less, the temperature display flashes 10 times, and then illuminates.  Vehicles with color display If the outside temperature is 37F (3°C) or less, the ice warning indicator flashes 10 times, and then illuminates. ■When “--” or “E” is displayed The system may be malfunctioning. Take your vehicle to your Toyota dealer. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 459 Power outlets The power outlet can be used for the following components: 12 V: Accessories that run on less than 10 A 120 VAC: Accessories that use less than 100 W ■ 12 V  Front Open the lid.  Console box Open the console box lid (P. 447) and open the lid.  Rear Open the lid. HIGHLANDER_U (OM48A12U) 460 6-4. Using the other interior features ■ 120 VAC (if equipped) Open the lid. ■The power outlets can be used when  12 V Vehicles without a smart key system: The engine switch is in the “ACC” or “ON” position. Vehicles with a smart key system: The engine switch is in ACCESSORY or IGNITION ON mode.  120 VAC The engine switch is in IGNITION ON mode. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 461 NOTICE ■To avoid damaging the power outlets Close the power outlet lids when the power outlets are not in use. Foreign objects or liquids that enter the power outlets may cause a short cir- cuit. ■To prevent blown fuses  12 V Do not use an accessory that uses more than 12 V 10 A.  120 VAC Do not use a 120 VAC appliance that requires more than 100 W. If a 120 VAC appliance that consumes more than 100 W is used, the protec- tion circuit will cut the power supply. ■To prevent battery discharge Do not use the power outlets longer than necessary when the engine is not running. ■Appliances that may not operate properly (120 VAC) The following 120 VAC appliances may not operate properly even if their power consumption is under 100 W: ●Appliances with high initial peak wattage ●Measuring devices that process precise data ●Other appliances that require an extremely stable power supply HIGHLANDER_U (OM48A12U) 462 6-4. Using the other interior features Rear sunshades (if equipped) Pull the tab up. Hook the sunshade on to the anchors. To lower the sunshade, pull the tab up slightly to unhook the shade from the anchors, and lower it slowly. NOTICE To ensure normal operation of the rear sunshades, observe the following precautions. ●Do not place anything where it may hinder the opening/closing of a sun- shade. ●Do not place anything on the rear sunshades. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 463 Armrest  Type A Fold down the armrest for use.  Type B Lower the armrest from the highest position to the lowest position. to the the armrest Raise desired angle. To unlock the armrest, lift the arm- rest to raise it to the highest posi- tion. NOTICE To prevent damage to the armrest, do not apply too much load on the arm- rest. HIGHLANDER_U (OM48A12U) 464 6-4. Using the other interior features Coat hooks Coat hooks are provided on the rear assist grips. WARNING Do not hang coat hangers or other hard or sharp objects on the hook. If the SRS curtain shield airbags deploy, these items may become projectiles, causing death or serious injury. Assist grips An assist grip installed on the ceil- ing can be used to support your body while sitting on the seat. WARNING Do not use the assist grip when getting in or out of the vehicle or rising from your seat. NOTICE To prevent damage to the assist grip, do not hang any heavy object or put a heavy load on the assist grip. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 465 Side table (if equipped) Fold the side table up for use. ■To stowing the side table To fold down the side table, pull up the lever to release the lock. Hold the table to let it lower slowly until you hear a click. WARNING When not in use, store the side table at the fully lowered position. NOTICE To prevent damage to the side table, do not place very heavy objects on it. HIGHLANDER_U (OM48A12U) 466 6-4. Using the other interior features Garage door opener The garage door opener can be programmed to operate garage doors, gates, entry doors, door locks, home lighting systems, security systems, and other devices. The garage door opener (HomeLink Universal Transceiver) is manu- factured under license from HomeLink. Programming the HomeLink® The HomeLink® compatible transceiver in your vehicle has 3 buttons which can be programmed to operate 3 different devices. Refer to the programming method below appropriate for the device. Buttons HomeLink® indicator light Garage door operation indica- tors ■ Before programming HomeLink® ● During programming, it is possible that garage doors, gates, or other devices may operate. For this reason, make sure that peo- ple and objects are clear of the garage door or other devices to prevent injury or other potential harm. ● It is recommended that a new battery be placed in the remote control transmitter for more accurate programming. ● Garage door openers manufactured after 1995 may be equipped with rolling code protection. If this is the case, you will need a stepladder or other sturdy, safe device to reach the “learn” or “smart” button on the garage door opener motor. : If equipped HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 467 ■ Programming HomeLink® the Point remote control transmitter for the device 1 to 3 in. (25 to 75 mm) from the HomeLink® buttons. Keep the HomeLink® indicator light in view while programming.  For U.S.A. owner’s and hold the Press HomeLink® button you want to program and the hand- held transmitter button simul- taneously. the HomeLink® light changes from slowly flashing orange flashing green (rolling code) or contin- uously lit green (fixed code), release both buttons. When indicator to rapidly  Programming an entry gate (for U.S.A. owners)/Programming a device in the Canadian market With one hand, press and hold the HomeLink® button you want to program. With your other hand, press and release the remote control transmitter every 2 seconds and repeat this cycle until the HomeLink® indicator light starts to flash rapidly. Then, release the buttons. HIGHLANDER_U (OM48A12U) 468 6-4. Using the other interior features Test the HomeLink® operation by pressing the newly pro- grammed button and observing the indicator light: ● If the indicator light is solid/continuous, programming has been the completed and your device should activate when HomeLink® button is pressed and released. ● If the indicator light blinks rapidly for 2 seconds and then turns into a solid/continuous light, proceed to the heading “Program- ming a rolling code system”. Repeat the steps above to program another device for any of the remaining HomeLink® buttons. ■ Programming a rolling code system Locate the “learn” or “smart” button on the garage door opener motor in the garage. This button can usually be found where the hanging antenna wire is attached to the unit. The name and color of the button may vary by manufacturer. Please refer to the owner’s man- ual supplied with the garage door opener motor for details. Press and release the “learn” or “smart” button. Perform onds after performing within 30 sec- HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 469 Press and hold the pro- grammed HomeLink® button (located inside the vehicle) for 2 seconds and release it. Repeat this sequence (press/ hold/release) up to 3 times to complete programming. If the garage door opener motor activates when the HomeLink® button is pressed, the garage door opener motor recognizes the HomeLink® signal. ■ Enabling 2-way communication with a garage door (only avail- able for compatible devices) When enabled, 2-way communication allows you to check the sta- tus of the opening and closing of the garage door through indicators in your vehicle. 2-way communication is only available if the garage door opener motor used is a compatible device. (To check device compatibility, refer to the owner’s manual supplied with the garage door opener motor.) Press a programmed HomeLink® button to operate a garage door. Within 1 minute of pressing the HomeLink® button, after the garage door operation has stopped, press the “learn” or “smart” button on the garage door opener motor. Within 5 seconds of the establishment of 2-way communication with the garage door opener, both garage door operation indicators in the vehicle will flash rapidly (green). ■ Reprogramming a single HomeLink® button When the following procedure is performed, buttons which already have devices registered to them can be overwritten: With one hand, press and hold the desired HomeLink® button. When the HomeLink® indicator starts flashing, continue to hold the HomeLink® button and perform “Programming HomeLink®” (it takes 20 seconds for the HomeLink® indicator to start from flashing). HIGHLANDER_U (OM48A12U) 470 6-4. Using the other interior features Operating HomeLink® Press the appropriate HomeLink® button. The HomeLink® indicator light should turn on. Garage door operation indicators The status of the opening and closing of a garage door is shown by the indicators. Opening Closing This function is only available if the garage door opener motor used is a compatible device. (To check device compatibility, refer to the owner’s manual supplied with the garage door opener motor.) Color Status Orange (flashing) Currently opening/closing Green Opening/closing has completed Red (flashing) Feedback signals cannot be received The indicators can operate within approximately 820 ft. (250 m) of the garage door. However, if there are obstacles between the garage door and the vehicle, such as houses and trees, feedback signals from the garage door may not be received. To recall the previous door operation status, press and release either HomeLink® buttons “1” and “2” or “2” and “3” simultaneously for 2 sec- onds. The last recorded status will be displayed for 5 seconds. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 471 Erasing the entire HomeLink® memory (all three programs) Press and hold the 2 outside but- tons for 10 seconds until the HomeLink® light lit changes (orange) flashing (green). from continuously to indicator rapidly If you sell your vehicle, be sure to erase the programs stored in the HomeLink® memory. ■Programs stored in the HomeLink® memory ●The registered codes are not erased even if the battery cable is discon- nected. ●If learning failed when registering a different code to a HomeLink® button that already has a code registered to it, the already registered code is not erased. ■Before programming ●Install a new battery in the transmitter. ●The battery side of the transmitter must be pointed away from the HomeLink. ■Certification for the garage door opener This device complies with FCC rules part 15 and Industry Canada RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference that may be received including interference that may cause undesired opera- tion. WARNING: The transmitter has been tested and complies with FCC and IC rules. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device. The term “IC:” before the certification/registration number only signifies that Industry Canada technical specifications were met. IC: 279B-440AHL5 MODEL/FCC ID: CB2440AHL5 HIGHLANDER_U (OM48A12U) 472 6-4. Using the other interior features Cet appareil est conforme aux normes FCC partie 15 et Industry Canada RSS-210. Son fonctionnement est soumis aux deux conditions suivantes: (1) Cet appa- reil ne doit pas causer d’interférences nuisibles et (2) Cet appareil doit accep- ter toute interférence qui peuvent être reçues y compris les interférences pouvant provoquer un fonctionnement indésirable. AVERTISSEMENT: L’émetteur a été testé et est conforme aux régles de la FCC et IC. Les chan- gements ou modifications non expressément approuvés par la partie respon- sable de la conformité pourrait annuler l’autorité de l’utilisateur de faire fonctionner le dispositif. Le terme “IC:” devant le numéro de certification / enregistrement signifie seu- lement que les spécifications techniques d’Industry Canada ont été respec- tées. IC: 279B-440AHL5 MODEL/FCC ID: CB2440AHL5 ■For additional programming assistance with your HomeLink® Universal Transceiver Visit on the web at www.homelink.com or call 1-800-355-3515. WARNING ■When programming a garage door or other remote control device The garage door may operate, so ensure people and objects are out of dan- ger to prevent potential harm. ■Conforming to federal safety standards Do not use the HomeLink Compatible Transceiver with any garage door opener or device that lacks safety stop and reverse features as required by federal safety standards. This includes any garage door that cannot detect an obstruction object. A door or device without these features increases the risk of death or serious injury. ■When operating or programming HomeLink® Never allow a child to operate or play with the HomeLink® buttons. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 473 Safety Connect Safety Connect is a subscription-based telematics service that uses Global Positioning System (GPS) data and embedded cel- lular technology to provide safety and security features to sub- scribers. Safety Connect is supported by Toyota’s designated response center, which operates 24 hours per day, 7 days per week. Safety Connect service is available by subscription on select, telematics hardware-equipped vehicles. By using the Safety Connect service, you are agreeing to be bound by the Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions. ■ System components Microphone LED light indicators “SOS” button : If equipped HIGHLANDER_U (OM48A12U) 474 6-4. Using the other interior features ■ Services Subscribers have the following Safety Connect services available: ● Automatic Collision Notification* Helps drivers receive necessary response from emergency ser- vice providers. (P. 476) *: U.S. Patent No. 7,508,298 B2 ● Stolen Vehicle Location Helps drivers in the event of vehicle theft. (P. 477) ● Emergency Assistance Button (SOS) Connects drivers to response-center support. (P. 477) ● Enhanced Roadside Assistance Provides drivers various on-road assistance. (P. 477) ■ Subscription After you have signed the Telematics Subscription Service Agree- ment and are enrolled, you can begin receiving services. A variety of subscription terms are available for purchase. Contact your Toyota dealer, call 1-800-331-4331, or push the “SOS” button in your vehicle for further subscription details. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 475 ■Safety Connect Services Information ●Phone calls using the vehicle’s Bluetooth® technology will not be possible during Safety Connect. ●Safety Connect is available beginning Fall 2009 on select Toyota models. Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availabil- ity, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support. Enrollment and Telematics Subscription Service Agreement are required. A variety of sub- scription terms are available; charges vary by subscription term selected. ●Automatic Collision Notification, Emergency Assistance, Stolen Vehicle Location, and Enhanced Roadside Assistance will function in the United States, including Hawaii and Alaska, and in Canada. No Safety Connect services will function outside of the United States in countries other than Canada. ●Safety Connect services are not subject to section 255 of the Telecommuni- cations Act and the device is not TTY compatible. ■Languages The Safety Connect response center will offer support in multiple languages. The Safety Connect system will offer voice prompts in English and Spanish. Please indicate your language of choice when enrolling. ■When contacting the response center You may be unable to contact the response center if the network is busy. HIGHLANDER_U (OM48A12U) 476 6-4. Using the other interior features Safety Connect LED light Indicators When the engine switch is turned to IGNITION ON mode, the red indi- cator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active. The following indicator light patterns indicate specific system usage conditions: ● Green indicator light on = Active service ● Green indicator light flashing = Safety Connect call in process ● Red indicator light (except at vehicle start-up) = System malfunction (contact your Toyota dealer) ● No indicator light (off) = Safety Connect service not active Safety Connect services ■ Automatic Collision Notification In case of either airbag deployment or severe rear-end collision, the system is designed to automatically call the response center. The responding agent receives the vehicle’s location and attempts to speak with the vehicle occupants to assess the level of emergency. If the occupants are unable to communicate, the agent automati- cally treats the call as an emergency, contacts the nearest emer- gency services provider to describe the situation, and requests that assistance be sent to the location. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 477 ■ Stolen Vehicle Location If your vehicle is stolen, Safety Connect can work with local author- ities to assist them in locating and recovering the vehicle. After filing a police report, call the Safety Connect response center at 1-800- 331-4331 and follow the prompts for Safety Connect to initiate this service. In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com. ■ Emergency Assistance Button (“SOS”) In the event of an emergency on the road, push the “SOS” button to reach the Safety Connect response center. The answering agent will determine your vehicle’s location, assess the emergency, and dispatch the necessary assistance required. If you accidentally press the “SOS” button, tell the response-center agent that you are not experiencing an emergency. ■ Enhanced Roadside Assistance Enhanced Roadside Assistance adds GPS data to the already included warranty-based Toyota roadside service. Subscribers can press the “SOS” button to reach a Safety Connect response-center agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced Roadside Assistance services and their limitations, please see the Safety Connect Terms and Conditions, which are available at Toyota.com. HIGHLANDER_U (OM48A12U) 478 6-4. Using the other interior features Safety information for Safety Connect Important! Read this information before using Safety Connect. ■ Exposure to radio frequency signals The Safety Connect system installed in your vehicle is a low-power radio transmitter and receiver. It receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for mobile wire- less phones. Those guidelines are consistent with the safety stan- dards previously set by the following U.S. and international standards bodies. ● ANSI (American National Standards Institute) C95.1 [1992] ● NCRP (National Council on Radiation Protection and Measure- ment) Report 86 [1986] ● ICNIRP (International Commission on Non-Ionizing Radiation Protection) [1996] Those standards were based on comprehensive and periodic eval- uations of the relevant scientific literature. Over 120 scientists, engi- neers, and physicians from universities, and government health agencies and industries reviewed the available body of research to develop the ANSI Standard (C95.1). The design of Safety Connect complies with the FCC guidelines in addition to those standards. ■Certification for Safety Connect FCC ID: O6Y-CDMRF101 FCC ID: XOECDMRF101B FCC ID: N7NGTM2 NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. HIGHLANDER_U (OM48A12U) 6-4. Using the other interior features 479 Compass The compass on the inside rear view mirror indicates the direc- tion in which the vehicle is heading. Operation To turn the compass on or off, press and hold “AUTO” for 3 sec- onds. Displays and directions Display NE SE SW NW HIGHLANDER_U (OM48A12U) Direction North Northeast East Southeast South Southwest West Northwest : If equipped 480 6-4. Using the other interior features Calibrating the compass The direction display deviates from the true direction determined by the earth’s magnetic field. The amount of deviation varies according to the geographic position of the vehicle. If you cross over a map boundary shown in illustration, the compass will deviate. To obtain higher precision or perfect calibration, refer to the following. ■ Deviation calibration Stop the vehicle. Press and hold “AUTO” for 6 seconds. A number (1 to 15) appears on the compass display. Press the switch and referring to the map above, select the num- ber of the zone where you are. If the direction is displayed several seconds after adjustment, the cali- bration is complete. HIGHLANDER_U (OM48A12U) ■ Circling calibration 6-4. Using the other interior features 481 Stop the vehicle in a place where it is safe to drive in a circle. Press and hold “AUTO” for 9 seconds. “C” appears on the compass display. Drive the vehicle at 5 mph (8 km/h) or less in a circle until a direction is displayed. If there is not enough space to drive in a circle, drive around the block until the direction is dis- played. HIGHLANDER_U (OM48A12U) 482 6-4. Using the other interior features ■Conditions unfavorable to correct operation The compass may not show the correct direction in the following conditions: ●The vehicle is stopped immediately after turning. ●The vehicle is on an inclined surface. ●The vehicle is in a place where the earth's magnetic field is subject to inter- ference by artificial magnetic fields (underground car park/parking lot, under a steel tower, between buildings, roof car park/parking lot, near an intersec- tion, near a large vehicle, etc.). ●The vehicle has become magnetized. (There is a magnet or metal object near the inside rear view mirror.) ●The battery has been disconnected. ●A door is open. WARNING ■While driving the vehicle Do not adjust the display. Adjust the display only when the vehicle is stopped. ■When doing the circling calibration Secure a wide space, and watch out for people and vehicles in the neigh- borhood. Do not violate any local traffic rules while performing circling cali- bration. NOTICE ■To avoid compass malfunctions Do not place magnets or any metal objects near the inside rear view mirror. Doing this may cause the compass sensor to malfunction. ■To ensure normal operation of the compass ●Do not perform circling calibration of the compass in a place where the earth's magnetic field is subject to interference by artificial magnetic fields. ●During calibration, do not operate electric systems (moon roof, power win- dows, etc.) as they may interfere with the calibration. HIGHLANDER_U (OM48A12U) 483 Maintenance and care 7-1. Maintenance and care Cleaning and protecting the vehicle exterior.......... 484 Cleaning and protecting the vehicle interior........... 487 7-2. Maintenance Maintenance requirements................... 490 General maintenance........ 493 Emission inspection and maintenance (I/M) programs......................... 497 7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 498 Hood ................................. 500 Positioning a floor jack ...... 502 Engine compartment......... 503 Tires.................................. 515 Tire inflation pressure ....... 525 Wheels.............................. 528 Air conditioning filter.......... 530 Wireless remote control/ electronic key battery...... 532 Checking and replacing fuses ............................... 535 Light bulbs......................... 539 HIGHLANDER_U (OM48A12U) 484 7-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust. ● Wash the vehicle body using a sponge or soft cloth, such as a chamois. ● For hard-to-remove marks, use car wash soap and rinse thoroughly with water. ● Wipe away any water. ● Wax the vehicle when the waterproof coating deteriorates. If water does not bead on a clean surface, apply wax when the vehicle body is cool. ■Automatic car washes ●Before washing the vehicle: • Fold the mirrors. • Turn off the power back door (if equipped). Start washing from the front of the vehicle. Make sure to extend the mirrors before driving. ●Brushes used in automatic car washes may scratch the vehicle surface and harm your vehicle’s paint. ■High pressure car washes ●Do not allow the nozzles of the car wash to come within close proximity of the windows. ●Before using the car wash, check that the fuel filler door on your vehicle is closed properly. HIGHLANDER_U (OM48A12U) 7-1. Maintenance and care 485 ■When using a car wash (vehicles with a smart key system) If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock repeatedly. In that case, follow the fol- lowing correction procedures to wash the vehicle: ●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the vehicle is being washed. (Take care to ensure that the key is not stolen.) ●Set the electronic key to battery-saving mode to disable the smart key sys- tem. (P. 149) ■Aluminum wheels ●Remove any dirt immediately by using a neutral detergent. Do not use hard brushes or abrasive cleaners. Do not use strong or harsh chemical clean- ers. Use the same mild detergent and wax as used on the paint. ●Do not use detergent on the wheels when they are hot, for example after driving for long distance in the hot weather. ●Wash detergent from the wheels immediately after use. ■Bumpers Do not scrub with abrasive cleaners. WARNING ■When washing the vehicle Do not apply water to the inside of the engine compartment. Doing so may cause the electrical components etc. to catch fire. ■Precautions regarding the exhaust pipe Exhaust gasses cause the exhaust pipe to become quite hot. When washing the vehicle, be careful not to touch the pipe until it has cooled sufficiently, as touching a hot exhaust pipe can cause burns. ■Precaution regarding the rear bumper with Blind Spot Monitor (if equipped) If the paint of the rear bumper is chipped or scratched, the system may mal- function. If this occurs, consult your Toyota dealer. HIGHLANDER_U (OM48A12U) 486 7-1. Maintenance and care NOTICE ■To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels etc.) ●Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads • If coal tar or tree sap is present on the paint surface • If dead insects, insect droppings or bird droppings are present on the paint surface • After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances • If the vehicle becomes heavily soiled with dust or mud • If liquids such as benzene and gasoline are spilled on the paint surface ●If the paint is chipped or scratched, have it repaired immediately. ●To prevent the wheels from corroding, remove any dirt and store in a place with low humidity when storing the wheels. ■Cleaning the exterior lights ●Wash carefully. Do not use organic substances or scrub with a hard brush. This may damage the surfaces of the lights. ●Do not apply wax to the surfaces of the lights. Wax may cause damage to the lenses. HIGHLANDER_U (OM48A12U) 7-1. Maintenance and care 487 Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water. Cleaning the leather areas ● Remove dirt and dust using a vacuum cleaner. ● Wipe off any excess dirt and dust with a soft cloth dampened with diluted detergent. Use a diluted water solution of approximately 5% neutral wool detergent. ● Wring out any excess water from the cloth and thoroughly wipe off all remaining traces of detergent. ● Wipe the surface with a dry, soft cloth to remove any remaining moisture. Allow the leather to dry in a shaded and ventilated area. Cleaning the synthetic leather areas ● Remove loose dirt using a vacuum cleaner. ● Apply a mild soap solution to the synthetic leather using a sponge or soft cloth. ● Allow the solution to soak in for a few minutes. Remove the dirt and wipe off the solution with a clean, damp cloth. HIGHLANDER_U (OM48A12U) 488 7-1. Maintenance and care ■Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. ■Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam. Rub in overlapping circles. Do not use water. Wipe dirty surfaces and let them dry. Excellent results are obtained by keep- ing the carpet as dry as possible. ■Seat belts Clean with mild soap and lukewarm water using a cloth or sponge. Also check the belts periodically for excessive wear, fraying or cuts. WARNING ■Water in the vehicle ●Do not splash or spill liquid in the vehicle. Doing so may cause electrical components etc. to malfunction or catch fire. ●Do not get any of the SRS components or wiring in the vehicle interior wet. (P. 42) An electrical malfunction may cause the airbags to deploy or not function properly, resulting in death or serious injury. ■Cleaning the interior (especially instrument panel) Do not use polish wax or polish cleaner. The instrument panel may reflect off the windshield, obstructing the driver’s view and leading to an accident, resulting in death or serious injury. HIGHLANDER_U (OM48A12U) 7-1. Maintenance and care 489 NOTICE ■Cleaning detergents ●Do not use the following types of detergent, as they may discolor the vehi- cle interior or cause streaks or damage to painted surfaces: • Non-seat portions: Organic substances such as benzene or gasoline, alkaline or acidic solutions, dye, and bleach • Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco- hol ●Do not use polish wax or polish cleaner. The instrument panel’s or other interior part’s painted surface may be damaged. ■Preventing damage to leather surfaces Observe the following precautions to avoid damage to and deterioration of leather surfaces: ●Remove any dust or dirt from leather surfaces immediately. ●Do not expose the vehicle to direct sunlight for extended periods of time. Park the vehicle in the shade, especially during summer. ●Do not place items made of vinyl, plastic, or containing wax on the uphol- stery, as they may stick to the leather surface if the vehicle interior heats up significantly. ■Water on the floor Do not wash the vehicle floor with water. Vehicle systems such as the audio system may be damaged if water comes into contact with electrical components such as the audio system above or under the floor of the vehicle. Water may also cause the body to rust. ■When cleaning the inside of the windshield (vehicles with LDA [Lane Departure Alert] and Automatic High Beam) Be careful not to touch the camera sensor (P. 251, 280). If the camera is accidentally scratched or hit, LDA and Automatic High Beam may not operate properly or may cause a malfunction. ■Cleaning the inside of the rear window and the rear quarter windows ●Do not use glass cleaner to clean the rear window and the rear quarter windows, as this may cause damage to the rear window defogger heater wires or antenna. Use a cloth dampened with lukewarm water to gently wipe the window clean. Wipe the window in strokes running parallel to the heater wires or antenna. ●Be careful not to scratch or damage the heater wires or antenna. HIGHLANDER_U (OM48A12U) 490 7-2. Maintenance Maintenance requirements To ensure safe and economical driving, day-to-day care and reg- ular maintenance are essential. It is the owner’s responsibility to perform regular checks. Toyota recommends the following main- tenance: General maintenance General maintenance should be performed on a daily basis. This can be done by yourself or by a Toyota dealer. Scheduled maintenance Scheduled maintenance should be performed at specified intervals according to the maintenance schedule. For details about maintenance items and schedules, refer to the “Sched- uled Maintenance Guide” or “Owner’s Manual Supplement”. Do-it-yourself maintenance You can perform some maintenance procedures by yourself. Please be aware that do-it-yourself maintenance may affect warranty coverage. The use of Toyota Repair Manuals is recommended. For details about warranty coverage, refer to the separate “Owner’s War- ranty Information Booklet” or “Owner’s Manual Supplement”. HIGHLANDER_U (OM48A12U) 7-2. Maintenance 491 ■Repair and replacement It is recommended that genuine Toyota parts be used for repairs to ensure performance of each system. If non-Toyota parts are used in replacement or if a repair shop other than a Toyota dealer performs repairs, confirm the war- ranty coverage. ■Reset the maintenance data (U.S.A. only) After the required maintenance is performed according to the maintenance schedule, please reset the maintenance data. To reset the data, follow the procedure described below:  Using the trip meter Vehicles without a smart key system: Turn the engine switch to the “LOCK” position with the trip meter A reading shown. Vehicles with a smart key system: Turn the engine switch off with the trip meter A reading shown. Vehicles without a smart key system: While pressing the trip meter reset button (P. 95), turn the engine switch to the “ON” position (do not start the engine, reset mode will be canceled). Vehicles with a smart key system: While pressing the trip meter reset but- ton (P. 95), turn the engine switch to the IGNITION ON mode (do not start the engine, otherwise the reset mode will be canceled). Continue to press and hold the button until the trip meter displays “000000”.  Using the multi-information display (vehicles with color display) While the engine is running, switch the multi-information display to the “Set- tings” screen. (P. 94) Select “Maintenance System” on the “Settings” screen. Select “Yes” on the “Maintenance System” screen. “Initialization Completed” will be displayed on the multi-information display when the reset procedure has been completed. ■Allow inspection and repairs to be performed by a Toyota dealer ●Toyota technicians are well-trained specialists and are kept up to date with the latest service information. They are well informed about the operations of all systems on your vehicle. ●Keep a copy of the repair order. It proves that the maintenance that has been performed is under warranty coverage. If any problem should arise while your vehicle is under warranty, your Toyota dealer will promptly take care of it. HIGHLANDER_U (OM48A12U) 492 7-2. Maintenance WARNING ■If your vehicle is not properly maintained Improper maintenance could result in serious damage to the vehicle and possible death or serious injury. ■Handling of the battery ●Engine exhaust, some of its constituents, and a wide variety of automobile components contain or emit chemicals known to the State of California to cause cancer and birth defects and other reproductive harm. Work in a well ventilated area. ●Oils, fuels and fluids contained in vehicles as well as waste produced by component wear contain or emit chemicals known to the State of Califor- nia to cause cancer and birth defects or other reproductive harm. Avoid exposure and wash any affected area immediately. ●Battery posts, terminals and related accessories contain lead and lead compounds which are known to cause brain damage. Wash your hands after handling. (P. 511) HIGHLANDER_U (OM48A12U) 7-2. Maintenance 493 General maintenance Listed below are the general maintenance items that should be performed at the intervals specified in the “Owner’s Warranty Information Booklet” or “Owner’s Manual Supplement/Sched- uled Maintenance Guide”. It is recommended that any problem you notice should be brought to the attention of your Toyota dealer or qualified service shop for advice. Engine compartment Items Battery Brake fluid Engine coolant Engine oil Exhaust system Radiator/condenser Washer fluid Check points Check the connections. (P. 511) Is the brake fluid at the correct level? (P. 510) Is the engine coolant at the correct level? (P. 508) Is the engine oil at the correct level? (P. 505) There should not be any fumes or strange sounds. The radiator and condenser should be free from foreign objects. (P. 509) (P. 514) Is there sufficient washer fluid? HIGHLANDER_U (OM48A12U) 494 7-2. Maintenance Vehicle interior Items Accelerator pedal Check points • The accelerator pedal should move smoothly (without uneven pedal effort or catching). Automatic “Park” mechanism transmission • When parked on a slope and the shift lever is in P, is the vehicle securely stopped? ance from the floor? • Does the brake pedal move smoothly? • Does the brake pedal have appropriate clear- (P. 641) the correct (P. 641) • The vehicle should not pull to one side when the brake pedal have amount of free play? • Does the brakes are applied. • The brakes should work effectively. • The brake pedal should not feel spongy. • The brake pedal should not get too close to the floor when the brakes are applied. Brake pedal Brakes HIGHLANDER_U (OM48A12U) 7-2. Maintenance 495 Check points • Do the head restraints move smoothly and lock securely? • Do the indicators and buzzers function prop- erly? • Do all the lights come on? • Does the parking brake move smoothly? • When parked on a slope and the parking brake is on, is the vehicle securely stopped? • Do the seat belts operate smoothly? • The seat belts should not be damaged. • Do the seat controls operate properly? • Does the steering wheel rotate smoothly? • Does the steering wheel have the correct amount of free play? • There should not be any strange sounds com- ing from the steering wheel. Items Head restraints Indicators/buzzers Lights Parking brake Seat belts Seats Steering wheel HIGHLANDER_U (OM48A12U) 496 7-2. Maintenance Vehicle exterior Items Doors Engine hood Fluid leaks Tires Windshield wipers/rear window wiper WARNING ■If the engine is running Check points • Do the doors operate smoothly? • Does the engine hood lock system work prop- erly? • There should not be any signs of fluid leakage after the vehicle has been parked. • Is the tire inflation pressure correct? • The tires should not be damaged or exces- sively worn. • Have the tires been rotated according to the maintenance schedule? • The wheel nuts should not be loose. • The wiper blades should not show any signs of cracking, splitting, wear, contamination or deformation. • The wiper blades should clear the windshield/ rear window without streaking or skipping. Turn the engine off and ensure that there is adequate ventilation before per- forming maintenance checks. HIGHLANDER_U (OM48A12U) 7-2. Maintenance 497 Emission inspection and maintenance (I/M) programs Some states have vehicle emission inspection programs which include OBD (On Board Diagnostics) checks. The OBD system monitors the operation of the emission control system. If the malfunction indicator lamp comes on The OBD system determines that a problem exists somewhere in the emission control system. Your vehicle may not pass the I/M test and may need to be repaired. Contact your Toyota dealer to service the vehicle. Your vehicle may not pass the I/M test in the following situations: ● When the battery is disconnected or discharged Readiness codes that are set during ordinary driving are erased. Also, depending on your driving habits, the readiness codes may not be completely set. ● When the fuel tank cap is loose The malfunction indicator lamp comes on indicating a temporary malfunction and your vehicle may not pass the I/M test. When the malfunction indicator lamp still remains on after sev- eral driving trips The error code in the OBD system will not be cleared unless the vehi- cle is driven 40 or more times. If your vehicle does not pass the I/M test Contact your Toyota dealer to prepare the vehicle for re-testing. HIGHLANDER_U (OM48A12U) 498 7-3. Do-it-yourself maintenance Do-it-yourself service precautions If you perform maintenance by yourself, be sure to follow the correct procedure as given in these sections. Items Battery condition (P. 511) Brake fluid level (P. 510) Engine level (P. 508) coolant Engine oil level (P. 505) Fuses (P. 535) Light bulbs (P. 539) Radiator and con- denser (P. 509) Tire inflation pressure (P. 525) Washer fluid (P. 514) Parts and tools • Baking soda • Grease • Warm water • Conventional wrench (for terminal clamp bolts) • FMVSS No.116 DOT 3 or SAE J1703 brake fluid • Rag or paper towel • Funnel (used only for adding brake fluid) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol-based non-silicate, non- amine, non-nitrite and non-borate coolant with long- life hybrid organic acid technology For the U.S.A.: “Toyota Super Long Life Coolant” is pre-mixed with 50% coolant and 50% deionized water. For Canada: “Toyota Super Long Life Coolant” is pre-mixed with 55% coolant and 45% deionized water. • Funnel (used only for adding engine coolant) • “Toyota Genuine Motor Oil” or equivalent • Rag or paper towel • Funnel (used only for adding engine oil) • Fuse with same amperage rating as original • Bulb with same number and wattage rating as origi- nal • Phillips-head screwdriver • Flathead screwdriver • Wrench  • Tire pressure gauge • Compressed air source • Water or washer fluid containing antifreeze (for win- ter use) • Funnel (used only for adding water or washer fluid) HIGHLANDER_U (OM48A12U) 7-3. Do-it-yourself maintenance 499 WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. ■When working on the engine compartment ●Keep hands, clothing and tools away from the moving fan and engine drive belt. ●Be careful not to touch the engine, radiator, exhaust manifold, etc. right after driving as they may be hot. Oil and other fluids may also be hot. ●Do not leave anything that may burn easily, such as paper and rags, in the engine compartment. ●Do not smoke, cause sparks or expose an open flame to fuel or the bat- tery. Fuel and battery fumes are flammable. ●Be extremely cautious when working on the battery. It contains poisonous and corrosive sulfuric acid. ■When working near the electric cooling fans or radiator grille Vehicles without a smart key system: Be sure the engine switch is off. With the engine switch in the “ON” position, the electric cooling fans may automatically start to run if the air conditioning is on and/or the coolant tem- perature is high. (P. 509) Vehicles with a smart key system: Be sure the engine switch is off. With the engine switch in IGNITION ON mode, the electric cooling fans may automatically start to run if the air conditioning is on and/or the coolant tem- perature is high. (P. 509) ■Safety glasses Wear safety glasses to prevent flying or falling material, fluid spray, etc. from getting in your eyes. NOTICE ■If you remove the air cleaner filter Driving with the air cleaner filter removed may cause excessive engine wear due to dirt in the air. HIGHLANDER_U (OM48A12U) 500 7-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Pull up the auxiliary catch lever and lift the hood. Hold the hood open by inserting the support rod into the slot. HIGHLANDER_U (OM48A12U) 7-3. Do-it-yourself maintenance 501 WARNING ■Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. ■After installing the support rod into the slot Make sure the rod supports the hood securely preventing it from falling down onto your head or body. NOTICE ■When closing the hood Be sure to return the support rod to its clip before closing the hood. Closing the hood with the support rod not clipped could cause the hood to bend.

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2014 Toyota Highlander Owners Manual