2010 Pontiac VIBE Owners Manual

See Parking Brake on page 8-33. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the

ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. • For automatic transmission vehicles, the ignition should turn to LOCK/OFF only when the shift lever is in P (Park).

• For manual transmission

vehicles, the ignition should turn to LOCK/OFF only if you push the ignition key in farther, while turning it toward LOCK/OFF.

Contact your dealer/retailer if service is required.

Service and Maintenance

10-13

Parking Brake and Automatic Transmission P (Park) Mechanism Check

{ CAUTION

When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s

holding ability: With the engine running and transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

• To check the P (Park)

mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.

Contact your dealer/retailer if service is required.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Periodic Maintenance Inspections These inspections and services should be performed at least twice a year, for instance, each spring and fall. You should let your dealer/ retailer do these jobs. Make sure any necessary repairs are completed at once.

10-14

Service and Maintenance

Proper procedures to perform these services can be found in a service manual. See Service Publications Ordering Information on page 12-12. •

Inspect the front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering cables for proper hook-up, binding, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears, or leakage. Replace seals if necessary. Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing, or out-of-position parts as well as open seams, holes, loose connections, or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 8-23.

•

•

Inspect the complete brake system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

•

•

•

Inspect the complete fuel system for damage or leaks. Inspect the cooling system hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

Service and Maintenance

10-15

Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants

Usage

Engine Oil

Engine Coolant

Hydraulic Brake/Clutch System

Windshield Washer

Parking Brake Cable Guides

Automatic Transmission

Manual Transmission

Fluid/Lubricant

Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for the vehicle’s engine, see Engine Oil on page 9-9. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 9-19. Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Optikleen® Washer Solvent. Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Automatic Transmission Fluid WS ATF (GM Part No. U.S. 88863400, in Canada 88863401). GM Goodwrench® Synthetic Manual Transmission Fluid (GM Part No. U.S. 12346190, in Canada 10953477 — 1 quart) or SAE 75W-90 GL-5 gear oil.

Manual Transmission Shift Linkage Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Clutch Linkage Pivot Points

10-16

Service and Maintenance

Usage

Floor Shift Linkage

Key Lock Cylinders

Chassis Lubrication

Rear Axle (All-Wheel Drive)

Transfer Case (All-Wheel Drive)

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and

Release Pawl

Hood and Door Hinges

Weatherstrip Conditioning

Fluid/Lubricant

Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Axle Lubricant (GM Part No. U.S. 12345977, in Canada 10953482) or SAE 80W-90 GL-5 gear lubricant. Axle Lubricant (GM Part No. U.S. 89021669, in Canada 89021670) or SAE 80W-90 GL-5 API Hypoid Gear Lubricant. Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.

Part

GM Part Numbers

Other Part Numbers

Service and Maintenance

10-17

Engine Air Cleaner/Filter

1.8L L4 Engine 2.4L L4 Engine

Engine Oil Filter

1.8L L4 Engine* 2.4L L4 Engine

Passenger Compartment Air Filter Spark Plugs**

1.8L L4 Engine

2.4L L4 Engine

88975792
88975799

19185485
88969580
19184673

19185438

88969636

— —

— — —

SK20HR11† SK20R11† IFR6A11††

*Oil Filter Element Kit includes element and seal. **The engine is fitted with iridium-tipped spark plugs. Use only iridium-tipped spark plugs for better engine performance. † DENSO †† NGK

10-18

Service and Maintenance

Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.

Date

Odometer Reading

Maintenance Record

Serviced By

Maintenance Record

Date

Odometer Reading

Serviced By

Maintenance Record

Maintenance Record (cont’d)

Service and Maintenance

10-19

10-20

Service and Maintenance

Date

Odometer Reading

Serviced By

Maintenance Record

Maintenance Record (cont’d)

Technical Data

Vehicle Identification Vehicle Identification Number (VIN) ....................11-1
Service Parts Identification Label

...............................11-1

Vehicle Data Capacities and Specifications ....................11-2
Engine Drive Belt Routing .....11-4

Technical Data

11-1

Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if parts need to be ordered. The label has the following information: • Vehicle Identification

Number (VIN)

• Model designation • Paint information • Production options and special

equipment

Do not remove this label from the vehicle.

Vehicle Identification Vehicle Identification Number (VIN)

This is the legal identifier for the vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 11-2 for the vehicle’s engine code.

11-2

Technical Data

Vehicle Data Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to Recommended Fluids and Lubricants on page 10-15 for more information.

Application

Air Conditioning Refrigerant R134a

Cooling System

1.8L L4 Engine 2.4L L4 Engine

Engine Oil with Filter

1.8L L4 Engine 2.4L L4 Engine

Fuel Tank

Capacities

English

Metric

For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more

information.

5.8 qt 6.0 qt

4.4 qt 4.5 qt 13.2 gal

5.5 L 5.7 L

4.2 L 4.3 L 50 L

Application

Transmission, Automatic (Complete Drain and Refill)

1.8L L4 Engine 2.4L L4 Engine

Transmission, Manual (Complete Drain and Refill)

Technical Data

11-3

Capacities

English

3.1 qt 3.7 qt

Metric

2.9 L 3.5 L

1.8L L4 Engine 2.4L L4 Engine Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.

2.0 qt 2.6 qt 76 lb ft

1.9 L 2.5 L

103 Y

Engine

VIN Code

Transmission

Spark Plug Gap

Engine Specifications

1.8L L4

2.4L L4

Automatic

Manual

Automatic

Manual

0.043 in (1.10 mm)

0.043 in (1.10 mm)

11-4

Technical Data

Engine Drive Belt Routing

2.4L L4 Engine

1.8L L4 Engine

The 1.8L L4 engine drive belt requires a special tool to service. See your dealer/retailer for service.

Customer Information

12-1

Customer Information

Customer Information Customer Satisfaction Procedure .........................12-1
Customer Assistance Offices ..............................12-3
Customer Assistance for Text Telephone (TTY) Users ...............................12-4
Online Owner Center ...........12-4
GM Mobility Reimbursement Program ...........................12-5
Roadside Assistance Program ...........................12-6
Scheduling Service Appointments ....................12-8
Courtesy Transportation Program ...........................12-8
Collision Damage Repair .....12-10
Service Publications Ordering Information .........12-12

Reporting Safety Defects Reporting Safety Defects to the United States Government .....................12-13
Reporting Safety Defects to the Canadian Government .....................12-13
Reporting Safety Defects to General Motors ............12-14

Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy .....................12-14
Event Data Recorders ........12-14
OnStar® ............................12-15
Navigation System .............12-15
Radio Frequency Identification (RFID) ..........12-16
Radio Frequency Statement (US, Can) ........12-16

Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.

12-2

Customer Information

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Pontiac Customer Assistance Center at 1-800-762-2737. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number

(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

• Dealership name and location. • Vehicle delivery date and present

mileage.

When contacting Pontiac, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the BBB Auto Line Program to enforce your rights.

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your

case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Customer Information

12-3

STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.

For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).

Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994

12-4

Customer Information

Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance Please contact the local General Motors Business Unit.

Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/pontiac Information and services customized for your specific vehicle — all in one convenient place. • Digital owner manual, warranty

information, and more

• Online service and maintenance

records

• Find Pontiac dealers for service

nationwide

• Exclusive privileges and offers • Recall notices for your specific

vehicle

• OnStar® and GM Cardmember Services Earnings summaries

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)

Customer Information

12-5

Other Helpful Links: Pontiac — www.pontiac.com Pontiac Merchandise — www.pontiacmall.com Help Center — www.pontiac.com/ helpcenter • FAQ • Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.

Here are a few of the valuable tools and services you will have access to: • My Showroom: Find and save

information on vehicles and current offers in your area. • My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers.

• My Driveway: Access quick links

to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

• My Preferences: Manage your profile and use tools and forms with greater ease.

To sign up, visit the My GM Canada section within www.gm.ca.

GM Mobility Reimbursement Program

This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/ scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935.

12-6

Customer Information

General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program For U.S. purchased vehicles, call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready: • Your name, home address, and

home telephone number

• Telephone number of your

location

• Location of the vehicle • Model, year, color, and license

plate number of the vehicle

• Odometer reading, Vehicle

Identification Number (VIN), and delivery date of the vehicle • Description of the problem

Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Pontiac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

Services Provided • Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.

• Lock-Out Service: Service is

provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.

• Emergency Tow From a Public

Road or Highway: Tow to the nearest Pontiac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow.

Services Specific to Canadian Purchased Vehicles • Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.

• Lock-Out Service: Vehicle

registration is required.

• Trip Routing Service: Detailed

maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.

• Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.

• Battery Jump Start: Service is

provided to jump start a dead battery.

Services Not Included in Roadside Assistance •

Impound towing caused by violation of any laws.

• Legal fines. • Mounting, dismounting or

changing of snow tires, chains, or other traction devices.

• Towing or services for vehicles driven on a non-public road or highway.

Customer Information

12-7

• Trip Interruption Benefits

and Assistance: Must be over 250 Kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair order. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.

• Alternative Service:

If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.

12-8

Customer Information

Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.

Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area.

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.

Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental.

Customer Information

12-9

Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

12-10

Customer Information

Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions.

Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.

Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature

durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.

Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.

Customer Information

12-11

Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.

If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.

If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program on page 12-6.

Gather the following information: • Driver’s name, address, phone

number

• Driver’s license number • Owner’s name, address, phone

number

• Vehicle license plate • Vehicle make, model and

model year

• Vehicle Identification

•

Number (VIN) Insurance company and policy number

• General description of the

damage to the other vehicle

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 2-28.

12-12

Customer Information

Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to

have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.

Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc.

Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee

Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: helminc.com Or you can write to: Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.

Customer Information

12-13

Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590
You can also obtain other information about motor vehicle safety from safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9

12-14

Customer Information

Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-762-2737, or write: Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write: General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.

Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your

vehicle were operating

• Whether or not the driver and passenger safety belts were buckled/fastened

• How far, if at all, the driver was pressing the accelerator and/or brake pedal

• How fast the vehicle was traveling

Customer Information

12-15

This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such

as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.

OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 4-23 in this manual for more information.

Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.

12-16

Customer Information

Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/ unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.

Radio Frequency Statement (US, Can) This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) Rules and with RSS-210/211 of Industry and Science Canada. Operation is subject to the following two conditions: 1. The device may not cause

interference.

2. The device must accept any

interference received, including interference that may cause undesired operation of the device.

Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.

Airbag System (cont.)

What Will You See After

Anti-Theft

Alarm System .................... 1-7

an Airbag Inflates? ........ 2-28

Appearance Care

Accessories and

Modifications ...................... 9-3
Accessory Power ................. 8-18
Adding Equipment to the

Airbag-Equipped Vehicle .... 2-35

Add-On Electrical

Equipment ....................... 8-50

Adjustments

Seat, Front ........................ 2-4
Seat, Initial Drive ................ 2-3
Air Cleaner/Filter, Engine ....... 9-16
Air Filter, Passenger

Compartment ..................... 7-4
Air Vents .............................. 7-4
Airbag System

Check ............................. 2-36
How Does an Airbag

Restrain? ..................... 2-28

Passenger Sensing

System ........................ 2-29

What Makes an Airbag

Inflate? ........................ 2-27

When Should an Airbag

Inflate? ........................ 2-26
Where Are the Airbags? ..... 2-24

Airbags

Adding Equipment to the

Vehicle ........................ 2-35

Passenger Status

Indicator ....................... 4-13
Readiness Light ................ 4-12
Servicing Airbag-Equipped

Vehicles ....................... 2-34
System Check .................. 2-23

Alarm System

Anti-Theft .......................... 1-7
All-Wheel Drive ............ 8-31, 9-29
All-Wheel-Drive Service

Light ............................... 4-18
AM-FM Radio ........................ 6-4
Antenna

Satellite Radio ................... 6-9

Antilock Brake

System (ABS) .................. 8-32
Warning Light ................... 4-17

INDEX

i-1

Exterior ........................... 9-75
Interior ............................ 9-80
Ashtrays ............................... 4-8
Assistance Program,

Roadside ......................... 12-6
Audio Players ........................ 6-9
CD ................................... 6-9
MP3 ............................... 6-11

Audio System

Audio Systems

Fixed Mast Antenna ............ 6-8

Radio Reception ................. 6-8

Automatic

Automatic

Headlamp System .............. 5-3

Transmission ............ 8-24, 8-27
Fluid ............................... 9-12
Manual Mode ................... 8-28
Auxiliary Devices .................. 6-14

i-2

INDEX

Battery ............................... 9-28
Jump Starting ................... 9-69
Power Protection ................ 5-5
Blade Replacement, Wiper .... 9-30
Brakes ............................... 9-26
Antilock ........................... 8-32
Fluid ............................... 9-27
Parking ........................... 8-33
Braking ................................ 8-4
Break-In, New Vehicle .......... 8-16
Bulb Replacement ................ 9-37
Fog Lamps ........................ 5-4
Halogen Bulbs .................. 9-33
Headlamp Aiming .............. 9-32
Headlamps ...................... 9-33
Headlamps and Parking

Lamps ......................... 9-33
License Plate Lamps ......... 9-36
Taillamps ......................... 9-35
Buying New Tires ................. 9-56

California

Fuel Requirements ............ 8-39
Perchlorate Materials

Requirements ................. 9-3
Warning ............................ 9-2
Canadian Vehicle Owners .......... ii Capacities and

Specifications ................... 11-2

Carbon Monoxide

Engine Exhaust ................ 8-23
Liftgate ............................. 1-6
Winter Driving .................... 8-9

Cargo

Cover ............................... 3-2
Management System .......... 3-4
Tie Downs ......................... 3-4

Cautions, Danger, and

Warnings ............................. iii CD Player ............................ 6-9
Center Console Storage ......... 3-2
Chains, Tire ........................ 9-61
Charging System Light .......... 4-14
Check Engine Lamp ............. 4-14

Child Restraints

Infants and Young

Children ....................... 2-38

Lower Anchors and Tethers

for Children .................. 2-45
Older Children .................. 2-37
Securing .................. 2-51, 2-53
Systems .......................... 2-41
Where to Put the

Restraint ...................... 2-43
Cigarette Lighter .................... 4-8
Circuit Breakers ................... 9-38
Climate Control Systems ......... 7-1
Cluster, IP ............................ 4-9
Clutch, Hydraulic .................. 9-15
Collision Damage Repair ..... 12-10
Compact Spare Tire ............. 9-68
Control of a Vehicle ............... 8-3
Coolant

Engine ............................ 9-19
Engine Temperature Gage ... 4-11
Cooling System ................... 9-19
Courtesy Transportation

Program .......................... 12-8

Covers

Cargo ............................... 3-2
Cruise Control ..................... 8-36
Light ............................... 4-21
Cupholders ........................... 3-1
Customer Assistance ............ 12-4
Offices ............................ 12-3
Text Telephone (TTY)

Users .......................... 12-4

Customer Information Service Publications

Ordering Information ..... 12-12

Customer Satisfaction

Procedure ........................ 12-1

Damage Repair, Collision .... 12-10
Danger, Warnings, and

Cautions .............................. iii

Data Recorders

Daytime Running

Event ............................ 12-14

Lamps (DRL) ..................... 5-2

Defensive Driving ................... 8-2
Devices, Auxiliary ................. 6-14
Dome Lamps ........................ 5-4
Door

........................ 4-21
Ajar Light Locks ............................... 1-5
Power Locks ...................... 1-6

Drive Systems

All-Wheel Drive ........ 8-31, 9-29

Driving

Better Fuel Economy .......... 8-2
Characteristics and

Towing Tips .................. 8-44
Defensive .......................... 8-2
Drunk ............................... 8-3
Highway Hypnosis .............. 8-8
Hill and Mountain Roads ..... 8-8
If the Vehicle is Stuck ....... 8-11
Loss of Control .................. 8-6
Off-Road Recovery ............. 8-6
Vehicle Load Limits ........... 8-12
Winter .............................. 8-9

INDEX

i-3

Electrical Equipment

Add-On Equipment ............ 8-50

Electrical System

Engine Compartment Fuse

Block ........................... 9-38

Fuses and Circuit

Breakers ...................... 9-38

Instrument Panel Fuse

Block ........................... 9-41
Overload ......................... 9-37

Engine

Air Cleaner/Filter ............... 9-16
Check and Service Engine

Soon Lamp .................. 4-14
Compartment Overview ....... 9-6
Coolant ........................... 9-19
Coolant

Temperature Gage ......... 4-11
Cooling System ................ 9-19
Drive Belt Routing ............. 11-4
Exhaust ........................... 8-23
Oil ................................... 9-9
Overheating ..................... 9-23

i-4

INDEX

Engine (cont.)

Pressure Light .................. 4-19
Running While Parked ....... 8-24
Starting ........................... 8-18
Entry Lighting ........................ 5-5
Equipment, Towing ............... 8-49
Event Data Recorders ......... 12-14
Extender, Safety Belt ............ 2-21
Exterior Care ....................... 9-75
Exterior Lamp Controls ........... 5-1

Filter

Engine Air Cleaner ............ 9-16
Flashers, Hazard Warning ....... 5-3
Flash-to-Pass ........................ 5-2
Flat Tire .............................. 9-62
Flat Tire, Changing ............... 9-63
Floor Mats .......................... 9-83
Fluid

Automatic Transmission ..... 9-12
Brakes ............................ 9-27
Power Steering ................. 9-24
Washer ........................... 9-24

Fog Lamps

Bulb Replacement .............. 5-4
Light ............................... 4-20

Folding Mirrors .................... 1-10
Folding Seatback ................... 2-6
Front Seat Position Seats

Adjustment ........................ 2-3

Front Seats

Adjustment ........................ 2-4
Front Storage ........................ 3-2
Fuel ................................... 8-38
Additives ......................... 8-40
Economy Driving ................ 8-2
Filling a Portable Fuel

Container ..................... 8-43
Filling the Tank ................. 8-41
Fuels in Foreign

Countries ..................... 8-40
Gage .............................. 4-10
Gasoline Specifications ...... 8-39
Low Fuel Warning Light ..... 4-20
Recommended ................. 8-39
Requirements, California .... 8-39

Fuses

Engine Compartment Fuse

Block ........................... 9-38

Fuses and Circuit

Breakers ...................... 9-38

Instrument Panel Fuse

Block ........................... 9-41

Gages

Engine Coolant

Temperature ................. 4-11
Fuel ................................ 4-10
Odometer ........................ 4-10
Speedometer ................... 4-10
Tachometer ...................... 4-10
Trip Odometer .................. 4-10
Warning Lights and

Indicators ....................... 4-8

Gasoline

Specifications ................... 8-39

General Information

Service and Maintenance ... 10-1
Towing ............................ 8-43
Vehicle Care ...................... 9-2
Glove Box ............................ 3-1
GM Mobility Reimbursement

Program .......................... 12-5

H

Halogen Bulbs ..................... 9-33
Hazard Warning Flashers ........ 5-3
Head Restraints ..................... 2-2
Active ............................... 2-3

Headlamps

Aiming ............................ 9-32
Automatic .......................... 5-3
Bulb Replacement ............. 9-33
Daytime Running

Lamps (DRL) .................. 5-2
Flash-to-Pass ..................... 5-2
High-Beam On Light ......... 4-20
High/Low Beam Changer ..... 5-2
Lamps On Reminder ......... 4-20
Parking Lamps ................. 9-33
High-Beam On Light ............. 4-20
Highway Hypnosis ................. 8-8
Hill and Mountain Roads ......... 8-8
Hood ................................... 9-5
Hooks and Load Rails ............ 3-4
Horn .................................... 4-5
How to Wear Safety Belts

Properly .......................... 2-12
Hydraulic Clutch ................... 9-15

Ignition Positions .................. 8-16
Illumination Control ................ 5-4
Immobilizer ........................... 1-9
Infants and Young Children,

Restraints ........................ 2-38
Instrument Cluster .................. 4-9
Instrument Panel ................... 5-4
Interior Care ........................ 9-80
Introduction .............................. ii

Jump Starting ...................... 9-69

Keyless Entry System ............ 1-3
Keys .................................... 1-2

Labeling, Tire Sidewall .......... 9-44
Lamps

Daytime Running (DRL) ....... 5-2
Dome ............................... 5-4
Exterior Controls ................ 5-1

INDEX

i-5

Lamps (cont.)

Headlamps and Parking

Lamps ......................... 9-33
License Plate ................... 9-36
Malfunction Indicator ......... 4-14
On Reminder ................... 4-20
Reading ............................ 5-5
Taillamps ......................... 9-35
................ 2-18

Lap-Shoulder Belt Latch, Lower Anchors and

Tethers for Children ........... 2-45

LATCH System

Replacing Parts After a

Crash .......................... 2-51

Liftgate

Carbon Monoxide ............... 1-6
Lighter, Cigarette ................... 4-8
Lighting

Entry ................................ 5-5

Lights

Airbag Readiness ............. 4-12
Antilock Brake System

(ABS) Warning .............. 4-17
Charging System .............. 4-14
Cruise Control .................. 4-21
Door Ajar ......................... 4-21

i-6

INDEX

Lights (cont.)

Engine Oil Pressure .......... 4-19
Flash-to-Pass ..................... 5-2
Fog Lamps ...................... 4-20
High-Beam On ................. 4-20
High/Low Beam Changer ..... 5-2
Low Fuel Warning ............. 4-20
Low Washer Fluid

Warning ....................... 4-21
Safety Belt Reminders ....... 4-11
Security ........................... 4-20
Service All-Wheel-Drive ...... 4-18
Speed Sensitive Power

Steering (SSPS) Warning ....................... 4-18
StabiliTrak® Indicator ......... 4-18
Taillamp Indicator .............. 4-21
Tire Pressure ................... 4-19
Traction Control System

(TCS) Warning .............. 4-19
Load Rails and Hooks ............ 3-4
Locks

Door ................................. 1-5
Power Door ....................... 1-6
Safety ............................... 1-6
Loss of Control ..................... 8-6
Low Fuel Warning Light ........ 4-20

Low Washer Fluid Warning

Light ............................... 4-21

Lower Anchors and Tethers

for Children (LATCHE SYSTEM) ........................ 2-45

Navigation System

Vehicle Data Recording

and Privacy ................ 12-15
New Vehicle Break-In ........... 8-16

Maintenance

Records ......................... 10-18
Replacement Parts .......... 10-17

Maintenance Schedule

Recommended Fluids

and Lubricants ............ 10-15
Scheduled Maintenance ..... 10-3
Malfunction Indicator Lamp .... 4-14
Manual Mode ...................... 8-28
Manual Transmission ............ 8-29
Fluid ............................... 9-14

Mirrors

Folding ............................ 1-10
Manual Rearview .............. 1-11
Outlets ....................... 4-6, 4-7
Power ............................. 1-10

Monitor System, Tire

Pressure ......................... 9-50
MP3 ................................... 6-11

Odometer ........................... 4-10
Trip ................................ 4-10

Off-Road

Oil

Recovery .......................... 8-6

Pressure Light .................. 4-19
Oil, Engine ........................... 9-9
Older Children, Restraints ...... 2-37
Online Owner Center ............ 12-4
OnStar® System .................. 4-23
Operation, Infotainment

System ............................. 6-2

Outlets

Power ........................ 4-6, 4-7
Overheating, Engine ............. 9-23

Identification (RFID) ..... 12-16

Remote Keyless Entry (RKE)

Park

Shifting Into ..................... 8-20
Shifting Out of .................. 8-22
Parking ............................... 8-22
Brake .............................. 8-33
Over Things That Burn ...... 8-23

Passenger Airbag Status

Indicator .......................... 4-13

Passenger Compartment Air

Filter ................................ 7-4
Passenger Sensing System ... 2-29
Perchlorate Materials

Requirements, California ...... 9-3

Power

Door Locks ........................ 1-6
Mirrors ............................ 1-10
Protection, Battery .............. 5-5
Retained

Accessory (RAP) ........... 8-18
Steering Fluid ................... 9-24
Windows ......................... 1-12
Power Steering Fluid ............ 9-24
Pregnancy, Using Safety

Belts ............................... 2-20

Privacy

Radio Frequency

Program

Courtesy Transportation ..... 12-8

Proposition 65 Warning,

California .......................... 9-2