2008 Pontiac VIBE Owners Manual

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automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. If you drive your vehicle through an 5-87 Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of ﬁnish damage can be corrected in your dealer’s/retailer’s body and paint shop. 5-88 Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer/retailer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. Vehicle Care/Appearance Materials Description Usage Description Usage Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Interior and exterior polishing cloth. Removes tar, road oil and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on wipe off. Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines and protects tires. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. 5-89 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The eighth character in the VIN is the engine code. This code helps you identify your vehicle’s engine, speciﬁcations, and replacement parts. See Capacities and Speciﬁcations on page 5-95 for your vehicle’s engine code. 5-90 Service Parts Identiﬁcation Label This label is on the inside of the glove box. It is very helpful if you ever need to order parts. The label has the following information: (cid:129) Vehicle Identiﬁcation Number (VIN) (cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special equipment Do not remove this label from the vehicle. Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer/retailer ﬁrst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-64. Headlamp Wiring The headlamp wiring is protected by a circuit breaker. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, and not snow or ice, be sure to get it ﬁxed. Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. 5-91 Instrument Panel Fuse Block The fuse block is located underneath the instrument panel on the driver side of the vehicle. Fuses TAIL OBD Empty P/W WIPER AM2 Usage Front Parking Lamps, Taillamps, License Plate Lamps, Instrument Panel Lights, Engine Control System On-Board Diagnostic System Not Used Power Windows Windshield Wipers Charging System, Air Bag System, Starter System, Engine Control 5-92 Fuses STOP DOOR AM1 Empty ECU-IG RR WIPER A/C INV P/POINT ECU-B CIG Usage Stop Lamps, CHMSL, Engine Control System, Anti-lock Brakes, Cruise Control Power Door Locks, Liftglass Lock Cigarette Lighter, Gauge, ECU-IG, Wiper, Rear Wiper, Washer Fuses Not Used Cruise Control, Anti-lock Brakes, Theft Deterrent System, Automatic Transmission Control System, Electric Cooling Fan Rear Window Wiper, Rear Window Defogger Air Conditioning Power Outlets Power Outlets Daytime Running Lamps Cigarette Lighter, Power Rearview Mirrors, Power Outlets, Audio System, Automatic Transmission Control System Fuses GAUGE WASHER M-HTR/DEF 1–UP HTR DEF POWER Usage Gauges and Meters, Back-Up Lamps, Charging System, Power Door Locks, Power Windows, Sunroof, Air Conditioning, Cruise Control Windshield Washers Engine Control System Air Conditioning System Rear Window Defogger, M-HTR/DEF 1–UP Fuse Power Windows, Electric Moon Roof Engine Compartment Fuse Block This engine compartment fuse block is located in the engine compartment on the driver side of the vehicle near the air cleaner. See Engine Compartment Overview on page 5-12 for more information on location. Notice: Spilling liquid on any electrical components on your vehicle may damage it. Always keep the covers on any electrical component. Fuses Empty SPARE SPARE SPARE ETCS Usage Not Used Spare Fuse Spare Fuse Spare Fuse Electronic Throttle Control System 5-93 Fuses ABS NO. 2 RDI FAN ABS NO. 1 FOG EFI2 EFI3 HEAD MAIN ALT-S EFI HAZARD HORN DOME MAIN AMP Usage Antilock Brake System (Without Stability Control System) Electric Cooling Fan Antilock Brake System (With Stability Control System) Front Fog Lamps Multiport Fuel Injection System/ Sequential Multiport Fuel Injection System, Emission Control System Multiport Fuel Injection System/ Sequential Multiport Fuel Injection System, Emission Control System Right Headlamp, Left Headlamp Fuses Charging System Electronic Fuel Injection System Turn Signal Lamps, Emergency Flasher Horn Interior Lights, Gauges and Meters, Audio System, Remote Keyless Entry System, Navigation System (If Equipped) Starter System, AM2 Fuse Audio System 5-94 Fuses MAYDAY ALT HEAD RH HEAD LH Relays M/G HEAD DIMMER HORN FAN NO. 2 FAN NO. 1 EFI FOG Usage OnStar® System ABS NO.1, ABS NO.2, RDI FAN, FOG, Heater, AM1, POWER, DOOR, ECU-B, TAIL, STOP, P/POINT, INV, OBD Fuses, Charging System Right-hand Headlamp, Headlamp High Beam Indicator Lamp Left-hand Headlamp Usage M/G Headlamps Headlamp Dimmer Horn Cooling Fan System Cooling Fan System Electronic Fuel Injection System Fog Lamps Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. Application Capacities English Metric Air Conditioning Refrigerant R134a Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid Automatic Transmission Manual Transmission For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more information. 6.9 qt 4.4 qt 13.2 gal 3.2 qt 2.0 qt 76 lb ft 6.5 L 4.2 L 50.0 L 3.0 L 1.9 L Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. See Part D: Recommended Fluids and Lubricants on page 6-19. 103 Y Engine 1.8L L4 VIN Code Transmission Spark Plug Gap Automatic and Manual 0.043 inches (1.1 mm) Engine Speciﬁcations 5-95 Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your GM dealer. Part GM Part Numbers Other Part Numbers Battery Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter PCV Valve Spark Plugs* 19001602 88969107 88971573 88970273 88974190 94859446 35–6YR A2036C PF1233 CF134 — SK16R11†, IFR5A11†† *Your engine is ﬁtted with iridium-tipped spark plugs. Use only iridium-tipped spark plugs for better engine performance. † DENSO †† NGK 5-96 Engine Drive Belt Routing 5-97 ✍ NOTES 5-98 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 How This Section is Organized .........................6-3 Part A: Scheduled Maintenance Services ...........6-4 Using the Maintenance Schedule ......................6-4 Scheduled Maintenance ...................................6-4 Part B: Owner Checks and Services ................6-12 At Each Fuel Fill ..........................................6-12 At Least Once a Month .................................6-13 At Least Twice a Year ...................................6-13 At Least Once a Year ...................................6-14 Part C: Periodic Maintenance Inspections .........6-17 Steering, Suspension and Front Drive Axle Boot and Seal Inspection ....................6-17 Exhaust System Inspection ............................6-17 Fuel System Inspection ..................................6-18 Engine Cooling System Inspection ...................6-18 Throttle System Inspection .............................6-18 Brake System Inspection ................................6-18 Part D: Recommended Fluids and Lubricants ....6-19 Part E: Maintenance Record ...........................6-21 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer/retailer for details. Maintenance Requirements Maintenance intervals, checks, inspections and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. 6-2 “Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer/retailer can perform for you. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs. How This Section is Organized This maintenance schedule is divided into ﬁve parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualiﬁed and have the necessary equipment, you should let your dealer/retailer do these jobs. Your dealer/retailer has trained and supported service people that will perform the work using genuine parts. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. If you want to purchase service information, see Service Publications Ordering Information on page 7-15. 6-3 Part A: Scheduled Maintenance Services In this part are scheduled maintenance services which are to be performed at the mileage intervals speciﬁed. Using the Maintenance Schedule We want to keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have questions on how to keep your vehicle in good condition, see your dealer/retailer. This part tells you the maintenance services you should have done and when to schedule them. When you go to your dealer/retailer for your service needs, you will know that trained and supported service people will perform the work using genuine parts. The proper ﬂuids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: carry passengers and cargo within recommended limits. You will ﬁnd these on the Tire and Loading Information label. See Loading Your Vehicle on page 4-19. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5. Scheduled Maintenance The services shown in this schedule up to 120,000 miles (192 000 km) should be repeated after 120,000 miles (192 000 km) at the same intervals for the life of this vehicle. See Part B: Owner Checks and Services on page 6-12, Part C: Periodic Maintenance Inspections on page 6-17, and Part D: Recommended Fluids and Lubricants on page 6-19. 6-4 (cid:129) (cid:129) (cid:129) Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emissions warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-18. 5,000 Miles (8 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 10,000 Miles (16 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 15,000 Miles (24 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. Inspect passenger compartment air ﬁlter. 20,000 Miles (32 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 6-5 ❑ ❑ ❑ ❑ ❑ 25,000 Miles (40 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 35,000 Miles (56 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 30,000 Miles (48 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 40,000 Miles (64 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace engine air cleaner ﬁlter (or every 24 months, whichever occurs ﬁrst). See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Replace passenger compartment air ﬁlter. Inspect fuel tank, cap, cap gasket, and lines for damage or leaks (or every 24 months, whichever occurs ﬁrst). Replace parts as needed. An Emission Control Service. (See footnote †.) ❑ Change manual transmission ﬂuid every 30,000 miles (48 000 km) only if your vehicle is used to tow a trailer. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 45,000 Miles (72 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. Inspect passenger compartment air ﬁlter. 6-6 ❑ ❑ ❑ ❑ ❑ ❑ 50,000 Miles (80 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 55,000 Miles (88 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 60,000 Miles (96 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace engine air cleaner ﬁlter (or every 24 months, whichever occurs ﬁrst). See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Replace passenger compartment air ﬁlter. Inspect engine accessory drive belts (or every 48 months, whichever occurs ﬁrst). Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. An Emission Control Service. Inspect for tappet noise and engine vibration. Adjust valve clearance to factory speciﬁcations if necessary (or every 48 months, whichever occurs ﬁrst). An Emission Control Service. Inspect fuel tank, cap, cap gasket, and lines for damage or leaks (or every 24 months, whichever occurs ﬁrst). Replace parts as needed. An Emission Control Service. (See footnote †.) ❑ Change manual transmission ﬂuid every 30,000 miles (48 000 km) only if your vehicle is used to tow a trailer. ❑ Change automatic transmission ﬂuid every 60,000 miles (96 000 km) if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. See Part D: Recommended Fluids and Lubricants on page 6-19 for the proper ﬂuid to use. 6-7 ❑ ❑ ❑ ❑ ❑ 65,000 Miles 104 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 70,000 Miles (112 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 75,000 Miles (120 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. Inspect passenger compartment air ﬁlter. Inspect engine accessory drive belts (or 12 months since last inspection). An Emission Control Service. 80,000 Miles (128 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 85,000 Miles (136 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 6-8 ❑ ❑ ❑ ❑ ❑ ❑ ❑ 90,000 Miles (144 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 95,000 Miles (152 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace engine air cleaner ﬁlter (or every 24 months, whichever occurs ﬁrst). See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Replace passenger compartment air ﬁlter. Inspect engine accessory drive belts (or 12 months since last inspection). An Emission Control Service. Inspect fuel tank, cap, cap gasket, and lines for damage or leaks (or every 24 months, whichever occurs ﬁrst). Replace parts as needed. An Emission Control Service. (See footnote †.) ❑ Change manual transmission ﬂuid every 30,000 miles (48 000 km) only if your vehicle is used to tow a trailer. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 100,000 Miles (160 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 6-9 ❑ ❑ ❑ ❑ 105,000 Miles (168 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. Inspect passenger compartment air ﬁlter. Inspect engine accessory drive belts (or every 48 months, whichever occurs ﬁrst). Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. An Emission Control Service. 110,000 Miles (176 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 115,000 Miles (184 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect engine air cleaner ﬁlter if you are driving in dusty conditions. Replace ﬁlter if necessary. 6-10 ❑ ❑ ❑ ❑ ❑ 120,000 Miles (192 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace engine air cleaner ﬁlter (or every 24 months, whichever occurs ﬁrst). See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Replace passenger compartment air ﬁlter. Inspect engine accessory drive belts (or every 48 months, whichever occurs ﬁrst). Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. An Emission Control Service. ❑ Replace spark plugs. An Emission Control Service. Inspect for tappet noise and engine vibration. Adjust valve clearance to factory speciﬁcations if necessary (or every 48 months, whichever occurs ﬁrst). An Emission Control Service. Inspect fuel tank, cap, cap gasket, and lines for damage or leaks (or every 24 months, whichever occurs ﬁrst). Replace parts as needed. An Emission Control Service. (See footnote †.) ❑ Change manual transmission ﬂuid every 30,000 miles (48 000 km) only if your vehicle is used to tow a trailer. ❑ Change automatic transmission ﬂuid every 60,000 miles (96 000 km) if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. See Part D: Recommended Fluids and Lubricants on page 6-19 for the proper ﬂuid to use. 150,000 Miles (240 000 km) ❑ Drain, ﬂush, and reﬁll the cooling system (or every 5 years, whichever occurs ﬁrst). This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-23 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and neck. Pressure test cooling system and pressure cap. An Emission Control Service. 6-11 ❑ ❑ ❑ Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-23. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. See Windshield Washer Fluid on page 5-34. Hood Latch Operation Check Pull the primary hood latch release handle inside the vehicle. The secondary latch should keep the hood from opening all the way when the primary latch is released. Make sure the hood closes ﬁrmly. See Hood Release on page 5-10. Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13. It is important to check the engine oil 6-12 Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6-19. Fluid Level Check Check the power steering pump, rear axle, transfer case, and automatic or manual transmission ﬂuid levels and add as needed. See Power Steering Fluid on page 5-33 and Automatic Transmission Fluid on page 5-19 or Manual Transmission Fluid on page 5-21. Check for leaks. A ﬂuid loss in these systems could indicate a problem. Have the system inspected and repaired at once. At Least Once a Month Tire Inﬂation Check Inspect the tires and make sure the tires are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 5-55. At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-66. Wiper Blade Check Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-48 and Windshield, Backglass, and Wiper Blades on page 5-87 for more information. 6-13 At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant speciﬁed in Part D. Seat Operation Check Make sure the head restraints stay in position and all seat latches lock. Check that the recliner holds by pushing and pulling the seatback while it is reclined. Body Lubrication Service Lubricate all hood latch assembly, secondary latch, pivots, spring anchor, release pawl, hood and body door hinges, rear compartment, and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment. 6-14 Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-27. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the ﬂoor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your dealer/retailer for service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. (cid:129) With an automatic transmission, the ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). (cid:129) With a manual transmission, the ignition should turn to LOCK/OFF only if you push the ignition key in farther, while turning it toward LOCK/OFF. Contact your dealer/retailer if service is required. Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-27. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service. 6-15 Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-16 (cid:129) (cid:129) Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year, for instance, each spring and fall. You should let your dealer/retailer do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services can be found in a service manual. See Service Publications Ordering Information on page 7-15. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing, or out-of-position parts as well as open seams, holes, loose connections, or other conditions which could cause a heat build-up in the ﬂoor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 2-32. 6-17 Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, ﬁttings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. 6-18 Part D: Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Usage Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-23. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Engine Oil Engine Coolant Hydraulic Brake/Clutch System Usage Fluid/Lubricant Windshield Washer Solvent Optikleen® Washer Solvent. Power Steering System Manual Transmission DEXRON®-VI Automatic Transmission Fluid. GM Goodwrench® Synthetic Manual Transmission Fluid (GM Part No. U.S. 12346190, in Canada 10953477 — 1 quart) or SAE 75W-90 GL-5 gear oil. Automatic Transmission Use only T-IV Automatic Transmission Fluid (GM Part No. U.S. 88900925, in Canada 22689186). Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Manual Transmission Shift Linkage Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. 6-19 Usage Fluid/Lubricant Usage Fluid/Lubricant Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Clutch Linkage Pivot Points Floor Shift Linkage Chassis Lubrication Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2 Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. 6-20 Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading, and who performed the service and any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance Record Maintenance Record 6-21 Date Odometer Reading Serviced By Maintenance Record Maintenance Record (cont’d) 6-22 Date Odometer Reading Serviced By Maintenance Record Maintenance Record (cont’d) 6-23 Date Odometer Reading Serviced By Maintenance Record Maintenance Record (cont’d) 6-24 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ................................7-5 Customer Assistance Offices ............................7-5 GM Mobility Reimbursement Program ................7-6 Roadside Assistance Program ..........................7-6 Scheduling Service Appointments .....................7-9 Courtesy Transportation ...................................7-9 Collision Damage Repair ................................7-11 Reporting Safety Defects ................................7-14 Reporting Safety Defects to the United States Government ..........................7-14 Reporting Safety Defects to the Canadian Government ................................7-14 Reporting Safety Defects to General Motors .........................................7-14 Service Publications Ordering Information ...............................................7-15 Vehicle Data Recording and Privacy ................7-16 Event Data Recorders ...................................7-16 OnStar® ......................................................7-17 Navigation System ........................................7-17 Radio Frequency Identiﬁcation (RFID) ..............7-17 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact General Motors of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you can call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 7-3 Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:129) Get e-mail service reminders. (cid:129) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:129) Keep track of your vehicle’s service history and maintenance schedule. Find GM dealers/retailers for service nationwide. (cid:129) Receive special promotions and privileges only available to members. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 7-4 (cid:129) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance Pontiac Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 7-5 Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 7-6 Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs ﬁrst, and, in Canada only, up to a maximum coverage of $100. Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. Lock-out Service: Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identiﬁcation before lock-out service is provided. In Canada, the vehicle registration is also required. (cid:129) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inﬂated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: A battery jump start is covered at no charge if the vehicle does not start. Trip Routing Service (Canada only): Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. 7-7 (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Trip Interruption Beneﬁts and Assistance (Canada only): In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from the original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. (cid:129) Alternative Service (Canada only): There may be times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures may be covered. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. Pontiac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Calling For Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:129) Your name, home address, and home telephone number Telephone number of your location Location of the vehicle (cid:129) Model, year, color, and license plate number of the vehicle (cid:129) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle (cid:129) Description of the problem 7-8 (cid:129) (cid:129) (cid:129) Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. 7-9 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. 7-10 Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. 7-11 Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. 7-12 If a Crash Occurs Here is what to do if you are involved in a crash. Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:129) Give only the necessary and requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:129) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. 7-13 (cid:129) Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 400 Seventh Street, SW. Washington D.C., 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. 7-14 Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-762-2737, or write: Pontiac Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write: General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins’ give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

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2008 Pontiac VIBE Owners Manual