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Passenger Compartment Air Filter Element
Replacement Battery
Spark Plugs
Windshield Wiper Blades
Driver’s Side – 24 inches (60.0 cm)
Passenger’s Side – 19 inches (47.5 cm)
Rear – 11 inches (28.0 cm)
22676970
25010792
15781507
15104967
12568387
22703508
22703507
89025824
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PF47
CF137
75-6YR
41-101
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—
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6-13
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.
Maintenance Record
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
6-14
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for TextTelephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and EventData Recorders .........................................7-10
Collision Damage Repair ................................7-11Reporting Safety Defects ................................7-14
Reporting Safety Defects to the
United States Government ..........................7-14
Reporting Safety Defects to the
Canadian Government ................................7-15
Reporting Safety Defects to
General Motors .........................................7-15
Service Publications Ordering
Information ...............................................7-15
7-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
7-2
STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
7-3
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, refer to the addresses below.
Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,
including tips and videos and an electronic version of this owner’s manual (United States only).
(cid:127) Keep track of your vehicle’s service history and
maintenance schedule. Find GM dealers for service nationwide.
(cid:127) Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).
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(cid:127) Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800United States — Customer Assistance
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022Canada — Customer Assistance
General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-68007-5
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
7-6
Roadside Assistance Program As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Contact Pontiac’s Roadside Assistance toll-free at 1-800-ROADSIDE (762-3743). Roadside Assistance Representatives are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:
Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. Lock-out Service (identification required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).
(cid:127) Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow.
(cid:127) (cid:127) Flat Tire Change: Installation of a spare tire will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: No-start occurrences which require a battery jump start will be covered at no charge.
(cid:127) Dealer Locator Service In many instances, mechanical failures are covered under Pontiac’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home
telephone number. Telephone number of your location. Location of the vehicle.
(cid:127) Model, year, color, and license plate number of
the vehicle.
(cid:127) Mileage, Vehicle Identification Number (VIN),
and delivery date of the vehicle.
(cid:127) Description of the problem.
While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Pontiac Roadside Assistance: 1-800-ROADSIDE (762-3743), text telephone (TTY) users, call 1-888-889-2438. Pontiac reserves the right to limit services or reimbursement to an owner or driver when, in Pontiac’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
7-7
(cid:127) (cid:127) (cid:127) (cid:127) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
7-8
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of five days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a five-day maximum. Claim amounts should reflect actual costs and be supported by original receipts.
Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information.
Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
7-9
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety.
7-10
Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
(cid:127) make it available for research where appropriate
confidentiality is to be maintained and need is shown, or share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.
(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.
7-11
Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If an Accident Occurs Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action.
7-12
(cid:127) (cid:127) If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.
If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:127) Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully
and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
7-13
(cid:127) (cid:127) (cid:127) Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
7-14
Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the hotline.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:
Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-762-2737, or write:
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases.
7-15
Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:Helm, Incorporated P.O. Box 07130
Detroit, MI 48207Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
7-16
A
Accessories and Modifications ............................ 5-3
Accessory Power Outlet(s) ............................... 3-18
Adding Equipment to Your Airbag-EquippedVehicle ....................................................... 1-62
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-83
Air Cleaner/Filter, Engine ................................. 5-18
Air Conditioning .............................................. 3-19
AirbagReadiness Light .......................................... 3-26
Airbag Sensing and Diagnostic Module (SDM) .... 7-10
Airbag System ................................................ 1-53Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-62
How Does an Airbag Restrain? ...................... 1-59
Servicing Your Airbag-Equipped Vehicle .......... 1-61
What Makes an Airbag Inflate? ...................... 1-59
What Will You See After an Airbag Inflates? .... 1-60
When Should an Airbag Inflate? .................... 1-58
Where Are the Airbags? ............................... 1-55
All-Wheel Drive ............................................... 5-40
All-Wheel-Drive (AWD) System ......................... 4-10
Antenna, Fixed Mast ....................................... 3-81
Antenna, XM™ Satellite Radio Antenna System .... 3-81
Anti-Lock Brake System (ABS) ........................... 4-7
Anti-Lock Brake, System Warning Light .............. 3-29Appearance Care
Aluminum Wheels ........................................ 5-79
Care of Safety Belts .................................... 5-77
Chemical Paint Spotting ............................... 5-80
Cleaning Exterior Lamps/Lenses .................... 5-78
Cleaning the Inside of Your Vehicle ................ 5-74
Fabric/Carpet .............................................. 5-75
Finish Care ................................................. 5-78
Finish Damage ............................................ 5-80
Instrument Panel, Vinyl, and OtherPlastic Surfaces ....................................... 5-76
Leather ...................................................... 5-76
Sheet Metal Damage ................................... 5-80
Tires .......................................................... 5-80
Underbody Maintenance ............................... 5-80
Vehicle Care/Appearance Materials ................ 5-81
Washing Your Vehicle ................................... 5-77
Weatherstrips .............................................. 5-77
Windshield and Wiper Blades ........................ 5-78
Ashtray(s) ...................................................... 3-19
Audio System(s) ............................................. 3-38
Audio Steering Wheel Controls ...................... 3-79
Care of Your CD Player ............................... 3-81
Care of Your CDs ........................................ 3-80
Chime Level Adjustment ............................... 3-81
Fixed Mast Antenna ..................................... 3-81
Radio with CD .................................... 3-40, 3-50
Radio with Six-Disc CD ................................ 3-65Audio System(s) (cont.)
Setting the Time .......................................... 3-40
Theft-Deterrent Feature ................................ 3-79
Understanding Radio Reception ..................... 3-80
XM™ Satellite Radio Antenna System ............ 3-81
Automatic Door Lock ......................................... 2-8
Automatic Headlamp System ............................ 3-15
Automatic TransaxleFluid .......................................................... 5-21
Operation ................................................... 2-19Battery .......................................................... 5-34
Run-Down Protection ................................... 3-18
Battery Warning Light ...................................... 3-27
Before Leaving on a Long Trip ......................... 4-22
BrakeAnti-Lock Brake System (ABS) ........................ 4-7
Emergencies ................................................ 4-8
Parking ...................................................... 2-22
System Warning Light .................................. 3-28
Brakes .......................................................... 5-32
Braking ........................................................... 4-6
Braking in Emergencies ..................................... 4-8
Break-In, New Vehicle ..................................... 2-15
Bulb Replacement ........................................... 5-42
Halogen Bulbs ............................................ 5-42Bulb Replacement (cont.)
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps .................................. 5-42
Replacement Bulbs ...................................... 5-44
Taillamps, Turn Signal, Stoplamps andBack-up Lamps ........................................ 5-43
Buying New Tires ........................................... 5-56California Fuel .................................................. 5-6
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii Capacities and Specifications ............................ 5-88
Carbon Monoxide .................... 2-10, 2-25, 4-26, 4-38
Care ofSafety Belts ................................................ 5-77
Your CD Player ........................................... 3-81
Your CDs ................................................... 3-80
Cargo Lamp ................................................... 3-17
Center Console Storage Area ........................... 2-35
Chains, Tire ................................................... 5-61
CheckEngine Light ............................................... 3-32
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................... 5-80
Child RestraintsChild Restraint Systems ............................... 1-36
Infants and Young Children ........................... 1-33Child Restraints (cont.)
Lower Anchors and Tethers for Children .......... 1-42
Older Children ............................................. 1-30
Securing a Child Restraint in a RearSeat Position ........................................... 1-47
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-50
Where to Put the Restraint ........................... 1-40
Chime Level Adjustment .................................. 3-81
Cigarette Lighter ............................................. 3-19
CleaningAluminum Wheels ........................................ 5-79
Exterior Lamps/Lenses ................................. 5-78
Fabric/Carpet .............................................. 5-75
Finish Care ................................................. 5-78
Inside of Your Vehicle .................................. 5-74
Instrument Panel, Vinyl, and OtherPlastic Surfaces ....................................... 5-76
Leather ...................................................... 5-76
Tires .......................................................... 5-80
Underbody Maintenance ............................... 5-80
Washing Your Vehicle ................................... 5-77
Weatherstrips .............................................. 5-77
Windshield and Wiper Blades ........................ 5-78
Climate Control System ................................... 3-19
Air Filter, Passenger Compartment ................. 3-22
Outlet Adjustment ........................................ 3-22Collision Damage Repair .................................. 7-11
Comfort Guides, Rear Safety Belt ..................... 1-27
Compact Spare Tire ........................................ 5-73
Content Theft-Deterrent .................................... 2-13
Control of a Vehicle .......................................... 4-5
Convenience Net ............................................ 2-40
CoolantEngine Temperature Gage ............................ 3-31
Engine Temperature Warning Light ................. 3-31
Heater, Engine ............................................ 2-18
Cooling System .............................................. 5-26
Cruise Control ................................................ 3-11
Cupholder(s) .................................................. 2-34
Customer Assistance InformationCourtesy Transportation .................................. 7-8
Customer Assistance for TextTelephone (TTY) Users ............................... 7-4
Customer Assistance Offices ........................... 7-4
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors .... 7-15
Reporting Safety Defects to theCanadian Government .............................. 7-15
Reporting Safety Defects to the
United States Government ......................... 7-14
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-15D
Daytime Running Lamps .................................. 3-14
Daytime Running Lamps Indicator Light ............. 3-37
Defensive Driving ............................................. 4-2
Delayed Locking ............................................... 2-7
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-16
DoorAutomatic Door Lock ..................................... 2-8
Delayed Locking ........................................... 2-7
Locks .......................................................... 2-6
Power Door Locks ......................................... 2-7
Programmable Automatic Door Unlock .............. 2-8
Rear Door Security Locks ............................... 2-8Driver
Driving
Position, Safety Belt ..................................... 1-18
Seat Height Adjuster ...................................... 1-3
Six-Way Power Seat ...................................... 1-3At Night ..................................................... 4-16
City ........................................................... 4-20
Defensive ..................................................... 4-2
Drunken ....................................................... 4-3
Freeway ..................................................... 4-21
Hill and Mountain Roads .............................. 4-24
In Rain and on Wet Roads ........................... 4-17
Rocking Your Vehicle to Get it Out ................. 4-31
Winter ........................................................ 4-26Electrical System
Add-On Equipment ...................................... 5-83
Engine Compartment Fuse Block ................... 5-85
Fuses and Circuit Breakers ........................... 5-83
Instrument Panel Fuse Block ......................... 5-84
Power Windows and Other Power Options ...... 5-83
Windshield Wiper Fuses ............................... 5-83Engine
Air Cleaner/Filter ......................................... 5-18
Battery ....................................................... 5-34
Change Engine Oil Light ............................... 3-36
Check and Service Engine Soon Light ............ 3-32
Coolant ...................................................... 5-21
Coolant Heater ............................................ 2-18
Coolant Temperature Gage ........................... 3-31
Coolant Temperature Warning Light ................ 3-31
Engine Compartment Overview ...................... 5-12
Exhaust ..................................................... 2-25
Oil ............................................................. 5-13
Oil Life System ........................................... 5-16
Overheated Protection Operating Mode ........... 5-25
Overheating ................................................ 5-23
Reduced Power Light ................................... 3-36
Starting ...................................................... 2-17
Entry Lighting ................................................. 3-17
Event Data Recorders (EDR) ............................ 7-10
Extender, Safety Belt ....................................... 1-30F
Filter
Engine Air Cleaner ...................................... 5-18
Finish Damage ............................................... 5-80
Fixed Mast Antenna ........................................ 3-81
Flash-to-Pass ................................................... 3-8
Flat Tire ........................................................ 5-62
Flat Tire, Changing ......................................... 5-62
Flat Tire, Storing ............................................. 5-72
FluidAutomatic Transaxle ..................................... 5-21
Windshield Washer ...................................... 5-31
Fog Lamps .................................................... 3-15
Folding Rear Seat ........................................... 1-10
Folding Seatback, Passenger ............................. 1-9
............................................................... 5-5
Fuel Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Filling a Portable Fuel Container .................... 5-10
Filling Your Tank ........................................... 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-37
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-5
Low Warning Light ....................................... 3-38Fuses
Engine Compartment Fuse Block ................... 5-85
Fuses and Circuit Breakers ........................... 5-83
Instrument Panel Fuse Block ......................... 5-84
Windshield Wiper ......................................... 5-83Gage
Gasoline
Engine Coolant Temperature ......................... 3-31
Fuel .......................................................... 3-37
Speedometer .............................................. 3-25
Tachometer ................................................. 3-25Octane ........................................................ 5-5
Specifications ............................................... 5-5
Gate Ajar Light ............................................... 3-37
Glove Box ..................................................... 2-34
GM Mobility Reimbursement Program .................. 7-6Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-8
Headlamps .................................................... 3-14
Automatic Headlamp System ......................... 3-15
Bulb Replacement ....................................... 5-42Headlamps (cont.)
Daytime Running Lamps ............................... 3-14
Flash-to-Pass ............................................... 3-8
Halogen Bulbs ............................................ 5-42
Headlamps, Front Turn Signal, Sidemarker,and Parking Lamps .................................. 5-42
High/Low Beam Changer ................................ 3-8
On Reminder .............................................. 3-14
Heated Seats ................................................... 1-4
Heater ........................................................... 3-19
Height Adjuster, Driver Seat ............................... 1-3
Highbeam On Light ......................................... 3-37
Highway Hypnosis ........................................... 4-23
Hill and Mountain Roads .................................. 4-24
HoodChecking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-17Ignition Positions ............................................. 2-16
Infants and Young Children, Restraints ............... 1-33
Inflation - Tire Pressure ................................... 5-52
Instrument PanelOverview ..................................................... 3-4
Instrument Panel (I/P)
Brightness .................................................. 3-16
Cluster ....................................................... 3-24Jump Starting ................................................. 5-34
Keyless Entry System ....................................... 2-3
Keys ............................................................... 2-2Labeling, Tire Sidewall ..................................... 5-47
LampsBattery Run-Down Protection ......................... 3-18
Cargo ........................................................ 3-17
Dome ........................................................ 3-16
Fog ........................................................... 3-15
Map .......................................................... 3-17LATCH System
Child Restraints ........................................... 1-42
Liftgate .......................................................... 2-10
LightAirbag Readiness ........................................ 3-26
Anti-Lock Brake System Warning ................... 3-29Light (cont.)
Battery Warning .......................................... 3-27
Brake System Warning ................................. 3-28
Change Engine Oil ...................................... 3-36
Daytime Running Lamps Indicator .................. 3-37
Engine Coolant Temperature Warning ............. 3-31
Gate Ajar ................................................... 3-37
Highbeam On ............................................. 3-37
Low Fuel Warning ....................................... 3-38
Low Traction ............................................... 3-30
Malfunction Indicator .................................... 3-32
Oil Pressure ............................................... 3-35
Reduced Engine Power ................................ 3-36
Safety Belt Reminder ................................... 3-26
Security ..................................................... 3-36
TCS Warning Light ...................................... 3-30
Traction Control System (TCS) Warning .......... 3-30Lighting
Entry ......................................................... 3-17
Loading Your Vehicle ....................................... 4-31
Lockout Protection ............................................ 2-9
LocksAutomatic Door Lock ..................................... 2-8
Delayed Locking ........................................... 2-7
Door ........................................................... 2-6
Lockout Protection ......................................... 2-9
Power Door .................................................. 2-7
Programmable Automatic Door Unlock .............. 2-8
Rear Door Security Locks ............................... 2-8Loss of Control ............................................... 4-15
Low Fuel Warning Light ................................... 3-38
Low Traction Light .......................................... 3-30
Luggage Carrier .............................................. 2-35
LumbarManual Controls ............................................ 1-4
Maintenance Schedule
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-8
At Least Once a Month .................................. 6-9
At Least Once a Year .................................... 6-9
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-7
Maintenance Record .................................... 6-14
Maintenance Requirements ............................. 6-2
Normal Maintenance Replacement Parts ......... 6-13
Owner Checks and Services ........................... 6-8
Recommended Fluids and Lubricants ............. 6-11
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-2
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-32
Manual Lumbar Controls .................................... 1-4
Manual Seats ................................................... 1-2
Map Lamps .................................................... 3-17Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display ........................... 2-29
Automatic Dimming Rearview with OnStar®,
Compass and Temperature Display ............. 2-27
Manual Rearview Mirror ................................ 2-27
Outside Convex Mirrors ................................ 2-32
Outside Power Mirrors .................................. 2-31
MyGMLink.com ................................................ 7-4New Vehicle Break-In ...................................... 2-15
Normal Maintenance Replacement Parts ............ 6-13Odometer ...................................................... 3-25
Odometer, Trip ............................................... 3-25
Off-Road Recovery .......................................... 4-13
OilChange Engine Oil Light ............................... 3-36
Engine ....................................................... 5-13
Pressure Light ............................................. 3-35
Oil, Engine Oil Life System .............................. 5-16
Older Children, Restraints ................................ 1-30
Online Owner Center ........................................ 7-4
OnStar® System, see OnStar® Manual ............... 2-32
Other Warning Devices ...................................... 3-6Outlet Adjustment ............................................ 3-22
OutsideConvex Mirrors ............................................ 2-32
Power Mirrors ............................................. 2-31
Overheated Engine Protection Operating Mode ..... 5-25
Owner Checks and Services .............................. 6-8
Owners, Canadian ............................................... iiPark (P)
Parking
Shifting Into ................................................ 2-23
............................................ 2-24
Shifting Out ofBrake ........................................................ 2-22
Over Things That Burn ................................. 2-25
Passenger Compartment Air Filter ..................... 3-22
Passing ......................................................... 4-14
Passlock® ...................................................... 2-15
Power ............................................................. 1-3
Accessory Outlet(s) ...................................... 3-18
Door Locks .................................................. 2-7
Electrical System ......................................... 5-83
Reduced Engine Light .................................. 3-36
Retained Accessory (RAP) ............................ 2-17
Windows .................................................... 2-12
Pretensioners, Safety Belt ................................ 1-29
Programmable Automatic Door Unlock ................. 2-8Questions and Answers About Safety Belts ......... 1-17
Radios .......................................................... 3-38
Care of Your CD Player ............................... 3-81
Care of Your CDs ........................................ 3-80
Radio with CD .................................... 3-40, 3-50
Radio with Six-Disc CD ................................ 3-65
Setting the Time .......................................... 3-40
Theft-Deterrent ............................................ 3-79
Understanding Reception .............................. 3-80
Rear Compartment Storage Panel/Cover ............ 2-37
Rear Door Security Locks .................................. 2-8
Rear Safety Belt Comfort Guides ...................... 1-27
Rear Seat Passengers, Safety Belts .................. 1-25
Rear Windshield Washer/Wiper ......................... 3-10
Rearview Mirror, Automatic Dimming withCompass and Temperature Display ................ 2-29
Rearview Mirror, Automatic Dimming with
OnStar®, Compass and Temperature Display ...................................................... 2-27
Rearview Mirrors ............................................. 2-27
Reclining Seatbacks .......................................... 1-5
Recommended Fluids and Lubricants ................. 6-11
Recreational Vehicle Towing ............................. 4-36
Reduced Engine Power Light ............................ 3-36
Remote Keyless Entry System ............................ 2-3Remote Keyless Entry System, Operation ............ 2-4
Removing the Flat Tire and Installing theSpare Tire .................................................. 5-65
Removing the Spare Tire and Tools ................... 5-64
Replacement Bulbs ......................................... 5-44
Reporting Safety DefectsCanadian Government .................................. 7-15
General Motors ........................................... 7-15
United States Government ............................ 7-14Restraint System Check
Checking the Restraint Systems .................... 1-62
Replacing Restraint System PartsAfter a Crash .......................................... 1-63
Retained Accessory Power (RAP) ...................... 2-17
Right Front Passenger Position, Safety Belts ...... 1-25
RoadsideAssistance Program ....................................... 7-6
Rocking Your Vehicle to Get it Out .................... 4-31
Running the Engine While Parked ..................... 2-26Safety Belt
Safety Belts
Pretensioners .............................................. 1-29
Reminder Light ............................................ 3-26Care of ...................................................... 5-77
Driver Position ............................................ 1-18
How to Wear Safety Belts Properly ................ 1-17Safety Belts (cont.)
Questions and Answers About Safety Belts ..... 1-17
Rear Safety Belt Comfort Guides ................... 1-27
Rear Seat Passengers ................................. 1-25
Right Front Passenger Position ...................... 1-25
Safety Belt Extender .................................... 1-30
Safety Belt Use During Pregnancy ................. 1-24
Safety Belts Are for Everyone ....................... 1-12
Shoulder Belt Height Adjuster ........................ 1-24
Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4
Seatback, Folding Passenger ............................. 1-9
SeatsDriver Seat Height Adjuster ............................. 1-3
Head Restraints ............................................ 1-8
Heated Seats ............................................... 1-4
Manual ........................................................ 1-2
Manual Lumbar ............................................. 1-4
Passenger Folding Seatback ........................... 1-9
Reclining Seatbacks ...................................... 1-5
Six-Way Power Driver .................................... 1-3
Split Folding Rear Seat ................................ 1-10Securing a Child Restraint
Rear Seat Position ...................................... 1-47
Right Front Seat Position .............................. 1-50
Security Light ................................................. 3-36
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside ofYour Vehicle .............................................. 5-5
10
Service (cont.)
California Proposition 65 Warning .................... 5-4
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-32
Publications Ordering Information ................... 7-15
Servicing Your Airbag-Equipped Vehicle .............. 1-61
Setting the Time ............................................. 3-40
Sheet Metal Damage ....................................... 5-80
Shifting Into Park (P) ....................................... 2-23
Shifting Out of Park (P) ................................... 2-24
Shoulder Belt Height Adjuster ........................... 1-24
Signals, Turn and Lane-Change .......................... 3-8
Spare TireCompact .................................................... 5-73
Installing .................................................... 5-65
Removing ................................................... 5-64
Storing ....................................................... 5-72
Specifications, Capacities ................................. 5-88
Speedometer .................................................. 3-25
Split Folding Rear Seat .................................... 1-10
Starting Your Engine ....................................... 2-17
Steering ........................................................ 4-11
Steering Wheel Controls, Audio ......................... 3-79
Steering Wheel, Tilt Wheel ................................. 3-7
Storage AreasCenter Console Storage Area ........................ 2-35
Convenience Net ......................................... 2-40
Cupholder(s) ............................................... 2-34
Glove Box .................................................. 2-34
Luggage Carrier .......................................... 2-35Storage Areas (cont.)
Rear Compartment Storage Panel/Cover ......... 2-37
Table ......................................................... 2-39
Stuck in Sand, Mud, Ice or Snow ...................... 4-30
Sun Visors ..................................................... 2-12
Sunroof ......................................................... 2-40Table ............................................................ 2-39
Tachometer .................................................... 3-25
TaillampsTurn Signal, Stoplamps and Back-up Lamps .... 5-43
TCS Warning Light .......................................... 3-30
Theft-Deterrent, Radio ..................................... 3-79
Theft-Deterrent Systems ................................... 2-13
Content Theft-Deterrent ................................ 2-13
Passlock® ................................................... 2-15
Tilt Wheel ........................................................ 3-7
Tires ............................................................. 5-46
Aluminum Wheels, Cleaning .......................... 5-79
Buying New Tires ........................................ 5-56
Chains ....................................................... 5-61
Changing a Flat Tire .................................... 5-62
Cleaning .................................................... 5-80
Compact Spare Tire ..................................... 5-73
Different Size .............................................. 5-57Tires (cont.)
If a Tire Goes Flat ....................................... 5-62
Inflation - Tire Pressure ................................ 5-52
Inspection and Rotation ................................ 5-54
Installing the Spare Tire ................................ 5-65
Removing the Flat Tire ................................. 5-65
Removing the Spare Tire and Tools ............... 5-64
Storing a Flat or Spare Tire and Tools ............ 5-72
Tire Sidewall Labeling .................................. 5-47
Tire Terminology and Definitions .................... 5-50
Uniform Tire Quality Grading ......................... 5-58
Wheel Alignment and Tire Balance ................. 5-59
Wheel Replacement ..................................... 5-60
When It Is Time for New Tires ...................... 5-55Towing
Traction
Transaxle
Recreational Vehicle ..................................... 4-36
Towing a Trailer .......................................... 4-38
Your Vehicle ............................................... 4-36Control System (TCS) .................................... 4-9
Control System Warning Light ....................... 3-30
Low Light ................................................... 3-30Fluid, Automatic ........................................... 5-21
Transaxle Operation, Automatic ......................... 2-19
Trip Odometer ................................................ 3-25
Turn and Lane-Change Signals .......................... 3-8
Turn Signal/Multifunction Lever ........................... 3-711
U
Understanding Radio Reception ........................ 3-80
Uniform Tire Quality Grading ............................ 5-58Wheels
Vehicle
Control ........................................................ 4-5
Damage Warnings ........................................... iv Loading ...................................................... 4-31
Symbols ......................................................... ivVehicle Data Collection and Event Data
Recorders .................................................. 7-10
Vehicle Identification
Number (VIN) ............................................. 5-82
Service Parts Identification Label ................... 5-82
Ventilation Adjustment ...................................... 3-22
Visors ........................................................... 2-12Warning Lights, Gages and Indicators ................ 3-23
WarningsHazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-6
Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv12
Alignment and Tire Balance .......................... 5-59
Different Size .............................................. 5-57
Replacement ............................................... 5-60
Where to Put the Restraint ............................... 1-40
Windows ....................................................... 2-11
Power ........................................................ 2-12Windshield
Washer ...................................................... 3-10
Washer Fluid .............................................. 5-31
Wiper Blade Replacement ............................. 5-45
Wiper Blades, Cleaning ................................ 5-78
Wiper Fuses ............................................... 5-83
Wipers ......................................................... 3-8
Windshield, Rear Washer/Wiper ........................ 3-10
Winter Driving ................................................ 4-26XM™ Satellite Radio Antenna System ................ 3-81
Your Vehicle and the Environment ....................... 6-2
