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Tire Chains
{CAUTION:
{CAUTION:
Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause a crash. If you have to replace a wheel, use a new GM original equipment wheel.
Do not use tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension or other vehicle parts. The area damaged by the tire chains could cause you to lose control of your vehicle and you or others may be injured in a crash. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions. Follow that manufacturer’s instructions. To help avoid damage to your vehicle, drive slowly, re-adjust or remove the device if it is contacting your vehicle, and do not spin your wheels. If you do find traction devices that will fit, install them on the rear tires.
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If a Tire Goes Flat It is unusual for a tire to blowout while you’re driving, especially if you maintain your tires properly. If air goes out of a tire, it is much more likely to leak out slowly. But if you should ever have a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire will create a drag that pulls the vehicle toward that side. Take your foot off the accelerator pedal and grip the steering wheel firmly. Steer to maintain lane position, and then gently brake to a stop well out of the traffic lane. A rear blowout, particularly on a curve, acts much like a skid and may require the same correction you would; use in a skid. In any rear blowout, remove your foot from the accelerator pedal. Get the vehicle under control by steering the way you want the vehicle to go. It may be very bumpy and noisy, but you can still steer. Gently brake to a stop, well off the road if possible.
{CAUTION:
Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and training. The jack provided with your vehicle is designed only for changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. Use the jack provided with your vehicle only for changing a flat tire.
If a tire goes flat, the next part shows how to use your jacking equipment to change a flat tire safely.
Changing a Flat Tire If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on your hazard warning flashers.
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{CAUTION:
Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. You and they could be badly injured or even killed. Find a level place to change your tire. To help prevent the vehicle from moving:
1. Set the parking brake firmly. 2. Put an automatic transmission shift lever
in PARK (P), or shift a manual transmission to FIRST (1) or REVERSE (R).
3. Turn off the engine and do not restart while
the vehicle is raised.
4. Do not allow passengers to remain in the
vehicle.
Put the wheel blocks at the front and rear of the tire farthest away from the one being changed. That would be the tire on the other side, at the opposite end of the vehicle.
When you have a flat tire, use the following example as a guide to assist you in the placement of wheel blocks.
The following information will tell you next how to use the jack and change a tire.
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Removing the Spare Tire and Tools The equipment you will need is located in the trunk. The compact spare tire is stored in a compartment, in the trunk. 1. Open the trunk. See Trunk on page 2-8 for more
information.
3. Turn the wing nut on the compact spare tire counterclockwise and remove it. Then lift the compact spare tire out of the vehicle. See Compact Spare Tire on page 5-76 for more information.
4. Remove the jack, wheel wrench, and nut cap
removal tool from storage. They are stored in a container in the trunk, under the compact spare tire.
2. Lift the cover to access the compact spare tire
and tools.
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Removing the Flat Tire and Installing the Spare Tire To remove the wheel nut caps, do the following:
2. Use the wheel wrench to loosen all the wheel nuts.
Don’t remove them yet.
3. Fit the jack handle onto the jack by sliding the open
end of the handle over the nut end of the jack.
1. Remove each wheel nut cap with the wheel nut cap
tool provided. Insert the nut cap tool into the nut cavity, squeeze the tool to grasp the nut cap, and pull out to remove it. If the nut caps are hard to remove, use the tip of the wheel wrench to remove the nut caps.
4. Position the jack and
raise the jack head until it fits firmly into notches, A and B, in the vehicle’s frame closest to the tire being changed.
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5. Put the compact spare tire near you.
{CAUTION:
Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.
{CAUTION:
Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle.
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6. Raise the vehicle by turning the wheel wrench clockwise. Raise the vehicle far enough off the ground so there is enough room for the compact spare tire to fit underneath the wheel well. The jack handle must be unfolded to a right angle before it is used.
7. Remove all of the wheel nuts. 8. Remove the flat tire.
10. Install the compact spare tire.
{CAUTION:
Never use oil or grease on studs or nuts. If you do, the nuts might come loose. Your wheel could fall off, causing a serious accident.
{CAUTION:
Rust or dirt on the wheel, or on the parts to which it is fastened, can make the wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from the places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off.
9. Remove any rust or dirt
from the wheel bolts, mounting surfaces, and spare tire.
11. Put the wheel nuts back on with the rounded end of
the nuts toward the wheel. Tighten each nut by hand until the wheel is held against the hub.
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13. Tighten the wheel nuts
firmly in a crisscross sequence, as shown.
Notice: Wheel covers will not fit on your compact spare. If you try to put a wheel cover on the compact spare, you could damage the cover or the spare. Do not try to put a wheel cover on your compact spare tire. It will not fit. Store a wheel cover in the trunk until you have the flat tire repaired or replaced.
12. Lower the vehicle by turning the wheel wrench
counterclockwise. Lower the jack completely.
{CAUTION:
Incorrect wheel nuts or improperly tightened wheel nuts can cause the wheel to come loose and even come off. This could lead to an accident. Be sure to use the correct wheel nuts. If you have to replace them, be sure to get new GM original equipment wheel nuts. Stop somewhere as soon as you can and have the nuts tightened with a torque wrench to the proper torque specification. See Capacities and Specifications on page 5-90 for wheel nut torque specification.
Improperly tightened wheel nuts can lead
Notice: to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 5-90 for the wheel nut torque specification.
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Storing a Flat or Spare Tire and Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
Store the tools as shown. Place the flat tire in the compact spare tire well in the compartment in the trunk floor. Then place the compact spare tire cover over the flat tire. The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 5-76. See the storage instructions label to replace your compact spare into your trunk properly.
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Compact Spare Tire Although the compact spare tire was fully inflated when the vehicle was new, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare.
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Appearance Care Cleaning products can be hazardous. Some are toxic. Other cleaning products can burst into flames if a match is struck near them or if they get on a hot part of the vehicle. Some are dangerous if their fumes are inhaled in an enclosed space. When anything from a container is used to clean the vehicle, be sure to follow the manufacturer’s warnings and instructions. Always open the doors or windows of the vehicle when cleaning the inside. Never use these to clean the vehicle: • Gasoline • Benzene • Naphtha • Carbon Tetrachloride • Acetone • Paint Thinner • Turpentine • Lacquer Thinner • Nail Polish Remover
They can all be hazardous — some more than others — and they can all damage the vehicle, too. Do not use any of these products unless this manual says you can. In many uses, these will damage the vehicle: • Alcohol • Laundry Soap • Bleach • Reducing Agents
Fabric/Carpet Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic, and painted surfaces with a clean, damp cloth. GM-approved cleaning products can be obtained from your dealer. Here are some cleaning tips: • Always read the instructions on the cleaner label. • Clean up stains as soon as you can before they set. • Carefully scrape off any excess stain.
• Use a clean cloth or sponge, and change to a clean
area often. A soft brush may be used if stains are stubborn.
• To avoid forming a ring on the fabric after spot cleaning, clean the entire area immediately or it will set.
Most stains can be removed with club soda water. To clean, use the following instructions: 1. For liquids: blot with a clean, soft, white cloth.
For solids: remove as much as possible and then vacuum or brush.
2. Apply club soda water to a clean, soft, white
cloth. Do not over-saturate; the cloth should not drip water.
3. Clean the entire area. Avoid getting the fabric
too wet.
4. Start cleaning from the seams into the stain to
avoid a ring effect.
5. Continue cleaning, using a clean area of the cloth
each time it becomes soiled.
6. When the stain is removed, blot the cleaned area
with another dry, clean, soft, white cloth.
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Using Cleaner on Fabric 1. First, try the cleaner on an area of the fabric that is not easily seen to make sure the cleaner does not affect the color of the fabric.
2. For liquids: blot with a clean, soft, white cloth.
For solids: remove as much as possible and then vacuum or brush.
3. Spray a small amount of the cleaner onto a clean
soft, white, cloth. Do not apply spray directly to the fabric.
4. Start cleaning from the seams into the stain to
avoid a ring effect.
5. Continue cleaning, using a clean area of the cloth
each time it becomes soiled.
6. When the stain is removed, blot the cleaned area
with another dry, clean, soft, white cloth.
7. If the cleaner leaves a ring effect, follow up with the club soda water instructions given earlier in this section.
Special Fabric Cleaning Problems Stains caused by such things as catsup, black coffee, egg, fruit, fruit juice, milk, soft drinks, vomit, urine, and blood can be removed using the club soda water instructions given earlier in this section. If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry. Stains caused by oil and grease can be cleaned with an approved GM cleaner and a clean, white cloth. 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely. 3. If a stain remains, follow the “Using Cleaner on
Fabric” instructions described earlier.
Vinyl Use warm water and a clean cloth. • Rub with a clean, damp cloth to remove dirt. This may have to be done more than once.
• Things like tar, asphalt, and shoe polish will stain if
they are not removed quickly. Use a clean cloth and vinyl cleaner. See your dealer for this product.
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Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. • For stubborn stains, use a leather cleaner. • Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish, or shoe polish on leather.
• Soiled or stained leather should be cleaned
immediately. If dirt is allowed to work into the finish, it can harm the leather.
Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish.
If you use abrasive cleaners when cleaning
Glass Surfaces Notice: glass surfaces on your vehicle, you could scratch the glass. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Glass should be cleaned often. Your GM dealer can provide an approved cleaner, or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See Vehicle Care/Appearance Materials on page 5-84.
Care of Safety Belts Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
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Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.
Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-84. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.
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Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-80.
Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-84. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. The vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle in a garage or covered whenever possible.
Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
If you use strong soaps, chemicals,
Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.
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If you drive your vehicle through an
Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of finish damage can be corrected in your GM dealer’s body and paint shop.
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Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your GM dealer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
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Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products.
Description
Usage
Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and fingerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.
Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
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Description
Usage
Cleaner Wax
Swirl Remover Polish
Wash Wax Concentrate
Foaming Tire Shine Low Gloss
Removes swirl marks, fine scratches, and other light surface contamination. Removes light scratches and protects finish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. See your General Motors parts department for these products. See Recommended Fluids and Lubricants on page 6-12.
Odor Eliminator
Spot Lifter
Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.
Service Parts Identification Label You will find this label on your spare tire cover. It is very helpful if you ever need to order parts. On this label, you will find the following: • VIN • Model designation • Paint information • Production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System
Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-50.
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Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by fuses, circuit breakers and thermal links in the wiring itself. This greatly reduces the chance of fires caused by electrical problems. Look at the metallic band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the correct size. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the size you need. Replace it as soon as you can. Before replacing a fuse, turn every vehicle electrical switch off. There are two fuse blocks in your vehicle: the instrument panel fuse block and the engine compartment fuse block.
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Instrument Panel Fuse Block This fuse block is located under the driver’s side of the instrument panel. The fuses here protect each separate circuit including headlamps. There are spare fuses inside the fuse box. If you have electrical failure, check here first.
Fuses FLASHER UNIT POWER WINDOWS
Usage
Hazard Warning Flashers
Power Window Switches
Fuses
POWER SEATS FRONT WIPER WASHER PARK LAMPS STOP LAMPS INTERIOR ILLUM. HAZARD WARNING SPARE HORN IGNITION INSTRUMENT ILLUM. TURN SIGNAL, BACK UP LAMPS HVAC CONT. HEAT, REAR WINDOW, INSTRUMENTS CIGAR LIGHTER
Usage
Fuses
Usage
Power Seat Controls
Front Windshield Wiper Washer
Parking Lamps Stop Lamps
Interior light Controls
Hazard Warning Flashers
Spare Horn Ignition Switch
Instrument Panel Lighting
Turn Signal Lamp, Back-Up Lamps
Heater Controls, Rear Window, Trip Computer
Cigarette Lighter
Power Door Locks, Power Windows, Theft System, Horn
Cruise Control, Power Mirror
Radio System, Cell Phone
Spare
Engine Control Signal
CRUISE CONT. POWER MIRRORS RADIO, CELL PHONE ACC. SOCKET Accessory Power Outlet SPARE ENG. CONT. SIGNAL POWER DOOR LOCKS, WINDOWS & THEFT HORN INSTRUMENTS Instruments SPARE RADIO & CELL PHONE SUB WOOFER & AMPLIFIER SPARE AIRBAG ABS & TRACTION CONT.
Spare Airbag
Spare
Sub Woofer and Amplifier
Radio System, Cell Phone
Anti-Lock Brake System, Traction Control System
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Relays ACC RELAY IGNITION RELAY POWER WINDOW RELAY BLOWER INHIBIT RELAY Blower PARK LAMPS RELAY SPARE INTERIOR ILLUM RELAY ECM/TCM CONTROL RELAY 1
ECM/TCM CONTROL RELAY 2
SPARESpare
Spare
Usage
Accessory Power Outlet
Ignition Switch
Power Windows
Parking Lamps
Interior Light Controls
Engine Control Module, Transmission Control Module 1
Engine Control Module, Transmission Control Module 2
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Engine Compartment Fuse Block The engine compartment fuse block is located in the engine compartment and protects all electrical loads. See Engine Compartment Overview on page 5-12 for more information on location. For access to the main fuses, pull off the cover.
Fuses
Usage
Fuel Injectors and Ignition Modules Fuel Injectors and Ignition Modules
INJ/IGN INJ/IGN ENG SENSORS AUTO TRANS LH HEADLAMP Left Headlamp RH HEADLAMP
Engine Sensors
Right Headlamp
Automatic Transmission
Engine, Body Control Module
Usage
Fuel Pump
Fuses ENG CONT. BCM FUEL PUMP RAD FAN 1 F/L Engine Cooling Fan 1
BLOWER F/L MAIN F/L ENGINE F/L ABS F/L LIGHTING F/L RAD FAN 2 F/L Engine Cooling Fan 2
REAR WINDOW SPARE SPAREBlower Fan Main Engine Anti-lock Brakes Lighting
Heated Rear Window
Spare Spare Anti-lock Brake System, Traction Control System
ABS/TCS
Relays FUEL PUMP RELAY FOG LAMP CANCEL RELAY FOG LAMP RELAY
Usage
Fuel Pump
Fog Lamp Cancel
Fog Lamp
Relays
Usage
Brake Transmission Shift Interlock
Daytime Running Lamps
High-Beam Headlamp
Low-Beam Headlamp
Air Conditioning
BTSI RELAY HIGH BEAM RELAY DAYTIME RUNNING LAMP RELAY LOW BEAM RELAY A/C RELAY HORN RELAY Horn ENGINE COOL FAN 2 RELAY ENGINE COOL FAN 1 RELAY ENGINE COOL FAN 3 RELAY ENGINE CONT. RELAY Engine Controls HEATED REAR WINDOW RELAY BLOWER RELAY START RELAY Start
Blower
Engine Cooling Fan 2
Engine Cooling Fan 1
Engine Cooling Fan 3
Rear Window Defogger
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Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.
Application
Capacities
English 1.8 lbs
Air Conditioning Refrigerant R134a Automatic Transmission (Drain and Refill) Cooling System Engine Oil with Filter (Drain and Refill) Fuel Tank Manual Transmission 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck fluid level after filling
5.3 quarts 12.7 quarts 6.5 quarts 18.5 gallons 4.6 quarts 100 ft lb
Metric 0.8 kg 5.0 L 12.0 L 6.2 L 70.0 L 4.4 L
Engine Specifications
Engine
VIN Code
Transmission
Spark Plug Gap
Firing Order
6.0L V8 (LS2)
Automatic
Manual
0.040 inch (1.016 mm)
1–8–7–2–6–5–4–3
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Section 6
Maintenance Schedule
Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7Owner Checks and Services ............................6-8
At Each Fuel Fill ............................................6-8
At Least Once a Month ...................................6-9
At Least Once a Year .....................................6-9
Recommended Fluids and Lubricants ...............6-12
Normal Maintenance Replacement Parts ..........6-14
Maintenance Record .....................................6-156-1
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
6-2
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.
This schedule is for vehicles that: • carry passengers and cargo within recommended
limits. You will find these limits on the tire and loading information label. See Loading Your Vehicle on page 4-29.
• are driven on reasonable road surfaces within legal
driving limits.
• use the recommended fuel. See Gasoline Octane
on page 5-5.
The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-11. Owner Checks and Services on page 6-8 tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Normal Maintenance Replacement Parts on page 6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.
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Scheduled Maintenance When the Service Engine Oil light on the trip computer display comes on, it means that service is required for your vehicle. See Trip Computer on page 3-33. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-16 for information on the Engine Oil Life System and resetting the system.
When the Service Engine Oil light appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the light comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the light comes on 10 months or more since the last service or if the light has not come on at all for one year.
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Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 5-13. Reset oil life system. See Engine Oil Life System on page 5-16. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-18. Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-62 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed. See Recommended Fluids and Lubricants on page 6-12 for what to use.
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Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(41 500)50,000
(83 000)(125 000)
100,000
(166 000)125,000
(207 500)150,000
(240 000)Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-18. Change automatic transmission fluid and filter (severe service). See footnote (h). Change automatic transmission fluid and filter (normal service). Replace spark plugs. Inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service.
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Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield.
(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, and trunk lid hinges and latches. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak.
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(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
− Uses such as high performance operation.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 5-23 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
It is important to check your oil regularly
6-8
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-23 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-52 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-68. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-62.
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-23. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.
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Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. • With an automatic transmission, the ignition should
turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.
• With a manual transmission, the key should
come out only in LOCK.
Contact your GM Goodwrench® dealer if service is required.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 2-23. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.
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Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
• To check the PARK (P) mechanism’s holding ability:
With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
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Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine Oil
The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identified as synthetic, and should also be identified with the American Petroleum Institute Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 5-13.
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Usage
Fluid/Lubricant
Engine Coolant
Hydraulic Brake
System
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-23. Hydraulic Brake Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4
brake fluid.Windshield
Hydraulic
Clutch System
Washer Solvent GM Optikleen® Washer Solvent. Hydraulic Clutch Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4
brake fluid. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label.Parking Brake Cable Guides
Power Steering
System
Usage
Fluid/Lubricant
Usage
Fluid/Lubricant
Manual
Transmission
Automatic
Transmission
Key Lock Cylinders
Rear Axle
DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). SAE 75W-140 GL-5 Synthetic Gear Oil (GM Part No. 89021809). With a complete drain and refill add 1 oz. (25 ml) of Limited-Slip Differential Friction Modifier 7098
(GM Part No. 89021958).Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor and Release
Pawl
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door
Hinges
Weatherstrip Conditioning
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
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Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer.
Part
GM Part Numbers
Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Wiper Blades (Hook Type)
Driver’s Side – 22.0 inches (55.0 cm) Passenger’s Side – 20.0 inches (50.0 cm)
92082656
88984215
1257116492076914
92057198ACDelco® Part
Numbers
—
PF46
41-985— —
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Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.
Maintenance Record
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
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Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-6Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event DataRecorders ..................................................7-9
Reporting Safety Defects ................................7-10Reporting Safety Defects to the United
States Government ....................................7-10
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-117-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
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We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle,
including tips and videos and an electronic version of this owner’s manual (United States only).
• Keep track of your vehicle’s service history and
maintenance schedule.
• Find GM dealers for service nationwide. • Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).
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Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Pontiac, the letter should be addressed to Pontiac’s Customer Assistance Center.
United States — Customer Assistance
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-00227-4
Canada — Customer Assistance
General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800GM Mobility Reimbursement Program This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver’s or passenger’s adaptive equipment you may require for your vehicle, such as hand controls and wheelchair/scooter lifts. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
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Roadside Assistance Program As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Contact Pontiac’s Roadside Assistance toll-free at 1-800-ROADSIDE (762-3743). Roadside Assistance Representatives are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: • Fuel Delivery: Delivery of enough fuel
($5 maximum) for the customer to get to the nearest service station.
• Emergency Tow: Tow to the nearest dealership for
warranty service or in the event of a vehicle-disabling accident. Assistance when the vehicle is mired in sand, mud or snow.
• Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.)
• Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
• Dealer Locator Service In many instances, mechanical failures are covered under Pontiac’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home telephone
number
• Telephone number of your location • Location of the vehicle • Model, year, color, and license plate number • Mileage, Vehicle Identification Number (VIN), and
delivery date of the vehicle • Description of the problem
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While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Pontiac Roadside Assistance: 1-800-ROADSIDE (762-3743), text telephone (TTY) users, call 1-888-889-2438. Pontiac reserves the right to limit services or reimbursement to an owner or driver when, in Pontiac’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
Courtesy Transportation Pontiac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles.
The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair.
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Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Pontiac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way or round trip shuttle ride to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of up to a five-day maximum may be available for the use of public transportation such as a taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses of up to a five-day maximum may be available. Claim amounts should reflect actual costs and be supported by original receipts.
Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum of $30 a day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information.
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Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to terms and conditions described herein at its sole discretion.
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. If your vehicle is equipped with Quadrasteer, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.
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To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: • with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
• in response to an official request of police or similar
government office,
• as part of GM’s defense of litigation through the
discovery process, or
• as required by law. In addition, once GM collects or receives data, GM may: • use the data for GM research needs, • make it available for research where appropriate
confidentiality is to be maintained and need is shown, or
• share summary data which is not tied to a specific
vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data.
Reporting Safety Defects
Reporting Safety Defects to the United States Government
