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Hitches It is important to have the correct hitch equipment. Crosswinds, large trucks going by and rough roads are a few reasons why you will need the right hitch. Here are some rules to follow: (cid:127) The rear bumper on your vehicle is not intended for hitches. Do not attach rental hitches or other bumper-type hitches to it. Use only a frame-mounted hitch that does not attach to the bumper.
(cid:127) Will you have to make any holes in the body of your vehicle when you install a trailer hitch? If you do, then be sure to seal the holes later when you remove the hitch. If you do not seal them, deadly carbon monoxide (CO) from your exhaust can get into your vehicle. See Engine Exhaust on page 8-14. Dirt and water can also enter the vehicle.
Safety Chains You should always attach chains between your vehicle and your trailer. Cross the safety chains under the tongue of the trailer so that the tongue will not drop to the road if it becomes separated from the hitch. Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer. Follow the manufacturer’s recommendation for attaching safety chains and do not attach them to the bumper. Always
leave just enough slack so you can turn with your rig. And, never allow safety chains to drag on the ground.
Trailer Brakes Does your trailer have its own brakes? Be sure to read and follow the instructions for the trailer brakes so you will be able to install, adjust and maintain them properly. Because you have anti-lock brakes, do not tap into your vehicle’s brake system. If you do, both brake systems will not work well, or at all.
Trailer Wiring Harness All of the electrical circuits required for your trailer lighting system can be accessed at the driver’s side rear lamp connector. This connector is located under the carpet on the rear corner of the trunk compartment.
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Towing with the Electronic Stability Program (ESP®) When towing, the sound of the ESP modulator might be heard. The ESP is reacting to the vehicle movement caused by the trailer, which mainly occurs during cornering. This is normal when towing heavier trailers.
Following Distance Stay at least twice as far behind the vehicle ahead as when driving your vehicle without a trailer. This can help avoid situations that require heavy braking and sudden turns.
Passing More passing distance is needed up ahead when you are towing a trailer. And, because the vehicle is longer, it is necessary to go much farther beyond the passed vehicle before returning to the lane.
Backing Up Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the left, just move that hand to the left. To move the trailer to the right, move the hand to the right. Always back up slowly and, if possible, have someone guide you.
Making Turns Notice: Making very sharp turns while trailering could cause the trailer to come in contact with the vehicle. The vehicle could be damaged. Avoid making very sharp turns while trailering. When you are turning with a trailer, make wider turns than normal. Do this so your trailer will not strike soft shoulders, curbs, road signs, trees or other objects. Avoid jerky or sudden maneuvers. Signal well in advance.
Driving with a Trailer Towing a trailer requires a certain amount of experience. Before setting out for the open road, you will want to get to know your rig. Acquaint yourself with the feel of handling and braking with the added weight of the trailer. And always keep in mind that the vehicle you are driving is now a good deal longer and not nearly as responsive as your vehicle is by itself. Before you start, check all trailer hitch parts and attachments, safety chains, electrical connector, lamps, tires and mirror adjustment. If the trailer has electric brakes, start your vehicle and trailer moving and then apply the trailer brake controller by hand to be sure the brakes are working. This lets you check your electrical connection at the same time. During your trip, check occasionally to be sure that the load is secure, and that the lamps and any trailer brakes are still working.
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Vehicle Service and Care
you have a trailer lighting system plugged in, be sure to check your vehicle and trailer lamps from time to time to be sure they are all working. Once you disconnect the trailer lamps, the bulb warning lights again can tell you if one of your vehicle lamps is out.
Driving On Grades Reduce speed and shift to a lower gear before you start down a long or steep downgrade. If you do not shift down, you might have to use your brakes so much that they would get hot and no longer work well. On a long uphill grade, shift down to a lower gear and reduce your speed to around 45 mph (70 km/h) to reduce the possibility of engine and transmission overheating.
Turn Signals When Towing a Trailer When you tow a trailer, your vehicle may need a different turn signal flasher and/or extra wiring. Check with your dealer/retailer. The arrows on your instrument panel will flash whenever you signal a turn or lane change. Properly hooked up, the trailer lamps will also flash, telling other drivers you are about to turn, change lanes or stop. When towing a trailer, the arrows on your instrument panel will flash for turns even if the bulbs on the trailer are burned out. Thus, you may think drivers behind you are seeing your signal when they are not. It is important to check occasionally to be sure the trailer bulbs are still working. Your vehicle has bulb warning lights. When you plug a trailer lighting system into your vehicle’s lighting system, its bulb warning lights may not let you know if one of your lamps goes out. So, when
Parking on Hills
{ CAUTION
Parking the vehicle on a hill with the trailer attached can be dangerous. If something goes wrong, the rig could start to move. People can be injured, and both the vehicle and the trailer can be damaged. When possible, always park the rig on a flat surface.
But if you ever have to park your rig on a hill, here is how to do it: 1. Apply your regular brakes, but do
not shift into P (Park) yet.
2. Have someone place chocks
under the trailer wheels.
3. When the wheel chocks are in
place, release the regular brakes until the chocks absorb the load.
4. Reapply the regular brakes.
Then apply your parking brake, and then shift to P (Park).
5. Release the regular brakes.
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belt, cooling system and brake system. Each of these is covered in this manual, and the Index will help you find them quickly. If you’re trailering, it’s a good idea to review this information before you start your trip. Check periodically to see that all hitch nuts and bolts are tight. Engine Cooling When Trailer Towing Your cooling system may temporarily overheat during severe operating conditions. See Engine Overheating on page 9-20.
When You Are Ready to Leave After Parking on a Hill 1. Apply your regular brakes and hold the pedal down while you: (cid:127) Start your engine. (cid:127) Shift into a gear. (cid:127) Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up
and store the chocks.
Maintenance When Trailer Towing Your vehicle will need service more often when you’re pulling a trailer. See the Maintenance Schedule for more on this. Things that are especially important in trailer operation are automatic transmission fluid (don’t overfill), engine oil, drive
Appearance Care Interior Cleaning Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from the upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior.
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Vehicle Service and Care
When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: cleaners when cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner.
If you use abrasive
Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer/retailer has a product for cleaning your vehicle’s glass. You can also obtain a product from your dealer/retailer to remove odors from your vehicle’s upholstery. Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other
sharp object to remove a soil from any interior surface.
(cid:127) Never use a stiff brush. It can
cause damage to your vehicle’s interior surfaces.
(cid:127) Never apply heavy pressure or rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.
(cid:127) Use only mild, neutral-pH soaps.
Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.
(cid:127) Do not heavily saturate the upholstery while cleaning.
(cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.
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Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: (cid:127) For liquids: gently blot the
remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed.
(cid:127) For solid dry soils: remove as
much as possible and then vacuum.
To clean, use the following instructions: 1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.
3. Start on the outside edge of the
soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled
area until the cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
Leather A soft cloth dampened with water can be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on leather.
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Vehicle Service and Care
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner.
Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
Exterior Cleaning Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle” later in this section.
Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. You can get approved cleaning products from your dealer/retailer. If the vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on your vehicle.
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping the vehicle garaged or covered whenever possible.
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Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
Washing Your Vehicle The best way to preserve the vehicle’s finish is to keep it clean by washing it often. Do not wash the vehicle in direct sunlight. Use a car washing soap.
Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on your vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on your vehicle or damage may occur and it would not be covered by the warranty. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer/ retailer. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product.
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Vehicle Service and Care
Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274) can result in damage or removal of paint and decals. Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See “Fluids and Lubricants” in the Index of the “Maintenance and Warranty and Owner assistance Information” manual. Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied.
Notice: Chrome wheels and other chrome trim may be damaged if you do not wash your vehicle after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash your vehicle’s chrome with soap and water after exposure. Notice: chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only approved cleaners on aluminum or chrome-plated wheels.
If you use strong soaps,
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your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged.
Wipers can be damaged by: (cid:127) Extreme dusty conditions (cid:127) Sand and salt (cid:127) Heat and sun (cid:127) Snow and ice, without proper
removal
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by
If you drive your vehicle
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Vehicle Service and Care
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer’s/retailer’s body and paint shop.
Technical Data
Vehicle Identification Vehicle Identification Number (VIN) ..................10-1
Service Parts Identification Label ...........10-1Capacities and Specifications Capacities and Specifications ..................10-2
Technical Data
10-1
Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if you ever need to order parts. The label has the following information: (cid:127) Vehicle Identification
Number (VIN)
(cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special
equipment
Do not remove this label from the vehicle.
Vehicle Identification Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.
Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 10-2 for your vehicle’s engine code.
10-2
Technical Data
Capacities and Specifications Thefollowing approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 11-12 for more information.
Application
Air Conditioning Refrigerant R134a
Cooling System
3.6L V6 Engine 6.0L V8 Engine
Engine Oil with Filter
3.6L V6 Engine 6.0L V8 Engine
Fuel Tank
Capacities
English
Metric
For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more
information.
10.6 qt 11.6 qt
7.1 qt 8.8 qt 19.3 gal
10.0 L 11.0 L
6.7 L 8.3 L 73.0 L
Technical Data
10-3
Capacities
English
Metric
9.4 qt 12.4 qt 3.7 qt 125 lb ft
8.9 L 11.7 L 3.5 L 170 Y
Application
Transmission Fluid
Automatic, 5 Speed, 3.6L V6 Engine Automatic, 6 Speed 6.0L V8 Engine Manual, 6 Speed 6.0L V8 Engine
Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.
Engine
VIN Code
Transmission
Engine Specifications
3.6L V6 Engine 6.0L V8 Engine 6.0L V8 Engine
Automatic Automatic
Manual
Spark Plug Gap 0.043 in (1.10 mm) 0.040 in (1.02 mm) 0.040 in (1.02 mm)
10-4
Technical Data
✍ NOTES
Service and Maintenance
Service and Maintenance Introduction .......................11-1
Maintenance Requirements ..................11-2
Your Vehicle and the Environment ....................11-2
Using the Maintenance Schedule .........................11-2
Scheduled Maintenance ....11-4
Additional Required Services ..........................11-6
Maintenance Footnotes .....11-7
Owner Checks and Services ..........................11-9
At Each Fuel Fill ...............11-9
At Least Once a Month ....11-9Service and Maintenance
11-1
At Least Once a Year .....11-10
Recommended Fluids and Lubricants ...............11-12
Maintenance Replacement Parts ........11-13
Engine Drive Belt Routing ..........................11-14
Maintenance Record ........11-15Service and Maintenance Introduction Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements the vehicle warranties. See the Warranty and Owner Assistance booklet or your dealer/retailer for details.
11-2
Service and Maintenance
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe.
Improper fluid levels or the wrong tire inflation can increase the level of emissions from the vehicle. To help protect the environment, and to keep the vehicle in good condition, be sure to maintain the vehicle properly.
Using the Maintenance Schedule We want to help keep this vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use the vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways.
Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep the vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 8-30.
(cid:127) are driven on reasonable road
surfaces within legal driving limits.
(cid:127) use the recommended fuel. See Gasoline Octane on page 8-35.
The services in Scheduled Maintenance on page 11-4 should be performed when indicated. See Additional Required Services on page 11-6 and Maintenance Footnotes on page 11-7 for further information.
Service and Maintenance
11-3
{ CAUTION
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 9-4.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, have your dealer/retailer do these jobs. When you go to your dealer/retailer for service, trained and supported service technicians will perform the work using genuine parts. To purchase service information, see Service Publications Ordering Information on page 12-15. Owner Checks and Services on page 11-9 tells what should be checked, when to check it, and what can easily be done to help keep the vehicle in good condition.
The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 11-12 and Maintenance Replacement Parts on page 11-13. When the vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.
11-4
Service and Maintenance
Scheduled Maintenance When the Service Engine Oil message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system.
If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 9-10
for information on the Engine Oil Life System and resetting the system. When the Service Engine Oil message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.Maintenance I — Use Maintenance I if the Service Engine Oil message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the Service Engine Oil message comes on 10 months or more since the last service or if the message has not come on at all for one year.
Service and Maintenance
11-5
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 9-8. Reset oil life system. See Engine Oil Life System on page 9-10. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 9-11. See footnote (k). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 9-57 and “Tire Wear Inspection” in At Least Once a Month on page 11-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air filter. See footnote (l).
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11-6
Service and Maintenance
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 9-11. Change automatic transmission fluid and filter (severe service). See footnote (h). Change automatic transmission fluid and filter (normal service). Replace spark plugs. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i).
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
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100,000
(160 000)125,000
(200 000)150,000
(240 000)•
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Service and Maintenance
11-7
Additional Required Services (cont’d)
Service and Miles (Kilometers)
Inspect engine accessory drive belt. An Emission Control Service. See footnote (g). Change brake hydraulic fluid at a regular maintenance service every two years. See footnote (m).
25,000
(40 000)50,000
(80 000)75,000
(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power
steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.
(d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 9-24
and “Windshield and Wiper Blades” under Exterior Cleaning on page 9-98 for more information.11-8
Service and Maintenance
(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Airbag System Check on page 1-33. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches and trunk lid hinges and latches. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer
towing.
− Uses such as found in taxi, police, or delivery service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 9-15
for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap.(j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (l) If you drive regularly under dusty conditions, the filter may require replacement more often. (m) Drain, flush, and refill brake hydraulic system at a regular service interval (I or II) every two years. This service can be complex; you should have your dealer/retailer perform this service. See Brakes on page 9-25.
Service and Maintenance
11-9
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/ retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 11-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill.
It is important to check
Engine Oil Level Check Notice: the engine oil regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 9-8.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 9-15. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Inspect the vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire, if the vehicle has one. See Inflation - Tire Pressure on page 9-49. If the vehicle has a spare tire, check to make sure it is stored securely. See Changing a Flat Tire on page 9-75.
Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 9-57.
11-10
Service and Maintenance
At Least Once a Year Starter Switch Check { CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be
sure there is enough room around the vehicle.
2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 8-11. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in
each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/retailer for service.
Automatic Transmission Shift Lock Control System Check
{ CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be
sure there is enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake.
See Parking Brake on page 8-11. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the
ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service.
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. (cid:127) The ignition should turn to LOCK/OFF only when the shift lever is in P (Park).
(cid:127) The ignition key should come out
only in LOCK/OFF.
Contact your dealer/retailer if service is required.
Parking Brake and Automatic Transmission P (Park) Mechanism Check
{ CAUTION
When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Service and Maintenance
11-11
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s
holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the P (Park)
mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.
Contact your dealer/retailer if service is required.
Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Tire Sealant and Compressor Kit If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit at least once a year. See your dealer/retailer for a replacement canister.
11-12
Service and Maintenance
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.
Usage
Engine Oil
Engine Coolant
Hydraulic Brake System
Windshield Washer
Hydraulic Power Steering System
Automatic Transmission
Key Lock Cylinders
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl
Hood and Door Hinges
Weatherstrip Conditioning
Fluid/Lubricant
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 9-8. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 9-15. Hydraulic Brake Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4 brake fluid. Optikleen® Washer Solvent. DEXRON®-VI Automatic Transmission Fluid. DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 109435474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Maintenance Replacement Parts Replacement parts identified below by name, part number or specification can be obtained from your dealer/retailer.
Part
GM Part Numbers
ACDelco Part Numbers
Service and Maintenance
11-13
Engine Air Cleaner/Filter Engine Oil Filter
3.6L V6
6.0L V8Passenger Compartment Air Filter Element Spark Plugs
3.6L V6
6.0L V8Wiper Blades Driver Side Passenger Side
92066873
25177917
89017524
9218424812597464
1260987792177917
92177918—
PF2129
PF48—
41–990
41–985— —
11-14
Service and Maintenance
Engine Drive Belt Routing
V6 Engine
(A) Air Conditioning Compressor
V8 Engine
Service and Maintenance
11-15
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 11-2. Any additional information from Owner Checks and Services on page 11-9 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance Record Maintenance I or Maintenance II
Services Performed
11-16
Service and Maintenance
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
Service and Maintenance
11-17
11-18
Service and Maintenance
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
Customer Information
12-1
Customer Information
Customer Information Customer Satisfaction Procedure .......................12-1
Online Owner Center ........12-3
Customer Assistance for Text Telephone (TTY) Users ..............................12-4
Customer Assistance Offices ............................12-4
GM Mobility Reimbursement Program ..........................12-5
Roadside Assistance Program ..........................12-6
Scheduling Service Appointments ..................12-8
Courtesy Transportation ....12-9
Collision Damage Repair ...........................12-10Reporting Safety Defects Reporting Safety Defects to the United States Government ...................12-14
Reporting Safety Defects to the Canadian Government ...................12-14
Reporting Safety Defects to General Motors .........12-14
Service Publications Ordering Information ......12-15Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy ...................12-16
Event Data Recorders .....12-16
OnStar® ..........................12-17
Navigation System ...........12-17
Radio Frequency Identification (RFID) .......12-17Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.
12-2
Customer Information
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Pontiac Customer Assistance Center at 1-800-762-2737. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number
(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present
mileage.
When contacting Pontiac, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard
within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.Customer Information
12-3
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about
your specific vehicle, including tips and videos and an electronic version of this owner manual.
(cid:127) Keep track of your vehicle’s
service history and maintenance schedule.
(cid:127) Find GM dealers/retailers for
service nationwide.
(cid:127) Receive special promotions and
privileges only available to members.
Refer to MyGMLink.com on the web for updated information and to register your vehicle.
12-4
Customer Information
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:127) My Showroom: Find and save
information on vehicles and current offers in your area. (cid:127) My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.
(cid:127) My Driveway: Receive service
reminders and helpful advice on owning and maintaining your vehicle.
(cid:127) My Preferences: Manage your
profile, subscribe to E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada section within gmcanada.com.
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance Please contact the local General Motors Business Unit.Customer Information
12-5
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
12-6
Customer Information
Roadside Assistance Program For U.S. purchased vehicles, call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.
Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:127) Your name, home address, and
home telephone number
(cid:127) Telephone number of your
location
(cid:127) Location of the vehicle (cid:127) Model, year, color, and license
plate number of the vehicle (cid:127) Odometer reading, Vehicle
Identification Number (VIN), and delivery date of the vehicle (cid:127) Description of the problem
Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Pontiac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.
Customer Information
12-7
Services Provided (cid:127) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.
(cid:127) Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.
(cid:127) Emergency Tow From a Public
Road or Highway: Tow to the nearest Pontiac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow.
(cid:127) Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.
(cid:127) Battery Jump Start: Service is
provided to jump start a dead battery.
(cid:127) Trip Interruption Benefits
and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.
Services Not Included in Roadside Assistance (cid:127)
Impound towing caused by violation of any laws.
(cid:127) Legal fines. (cid:127) Mounting, dismounting or
changing of snow tires, chains, or other traction devices.
(cid:127) Towing or services for vehicles driven on a non-public road or highway.
12-8
Customer Information
Services Specific to Canadian Purchased Vehicles (cid:127) Fuel delivery: Reimbursement is
approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through
