Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Oldsmobile. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Center by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
7-2
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative:
Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage
When contacting Oldsmobile, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Oldsmobile has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Oldsmobile by dialing: 1-800-833-OLDS (6537). (TTY users in Canada can dial 1 -800-263-3830.) Customer Assistance Off ices Oldsmobile encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Oldsmobile, the letter should be addressed to Oldsmobile’s Customer Assistance Center.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1 804 Telephone: 1-800- 955-51 00 rhis prouram is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
7-3
All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910 Mexico, D.F. 01 -800-508-0000 Long Distance: 01 1-52-53 29 0 800
United States Oldsmobile Customer Assistance Center P.O. Box 33171 Detroit, MI 48232-51 71 1 -800-442-6537 1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside Assistance: 1 -800-442-OLDS (6537) Fax Number: 31 3-381 -0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 31 3-381 -0022 From US. Virgin Islands: 1 -800-496-9994 Fax Number: 31 3-381 -0022 Canada General Motors of Canada Limited Customer Communication Centre, 1 1908 Colonel Sam Drive Oshawa, Ontario LIH 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs) Roadside Assistance: 1-800-268-6800
63-005
7-4
GM Mobility Program for Persons with Disabilities
This program, available to qualified applicants, can reimburse you up to $1,000 toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).
This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call !he Ghi hichi!i?;/ ,A*.cic?ancP fhntpr zt I -f2QQ-22!&w3n5" Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830.
Roadside Assistance Program Security While You Travel 1 -800-442-OLDS (6537) As the proud owner of a new Oldsmobile vehicle, you are automatically enrolled in the Oldsmobile Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Oldsmobile's Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:
Fuel delivery Lock-out service (identification required) Tow to the nearest dealership for warranty service or in the event oi a venicie-aisabiing acciaeni Flat tire change Jump starts Minor repairs to disabled vehicles Assistance when vehicie is mired in sarsci, mud or snow
7-5
Trip routing Trip interruption expense benefits
0 Dealership locator service Oldsmobile Roadside Assistance specifically excludes coverage for mounting, dismounting or changing of snow tires, chains or other traction devices. In some cases, where service is impractical, the driver may be authorized to obtain other service for which reimbursement is provided. In many instances, mechanical failures are covered under Oldsmobile’s comprehensive warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: 0 Location of vehicle
Telephone number of your location Vehicle model, year and color Mileage of vehicle
Vehicle Identification Number (VIN)
0 Vehicle license plate number Oldsmobile reserves the right to limit services or reimbursement to an owner or driver when, in Oldsmobile’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Oldsmobile Roadside Assistance: 1 -800-442-OLDS (6537), text telephone (lTY) users, call 1-888-889-2438. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles.
7-6
The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in ine work day as possibie io aiiow ior same day repair.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Oldsmobile helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement tor reasonable tuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.
7-7
Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information.
Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion, Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors.
7-8
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario KIA ON5
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Center P.O. Box 33171 Detroit, MI 48232-51 71 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00
7-9
Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00 Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1 -800-463-7483). Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00
7-1 0
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00 Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551 -41 23 Monday-Friday 8:OO AM - 6:OO PM Eastern Time For Credit Card Orders Only (VISA-Mastercard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to: Helm, Incorporated P. 0. Box 07130 Detroit, MI 48207 Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
3-21 Accessory Power Outlets ................................. Adding Washer Fluid ....................................... 5-38 Additional Program Information 7-8 ........................... ................................................. 5-6 Additives, Fuel Add-on Electrical Equipment ............................ 5-91 Adjusting the Speakers (Balance/Fade) .............. 3-62 Air Bag
Air Bag Systems
Readiness Light
Inflate? ....................
.......................................... 3-34 1-47 ............................................. How Does an Air Bag Restrain? .................... 1-52 Servicing Your Air Bag-Equipped Vehicle ......... 1-54 What Makes an Air Bag 1-52 What Will You See After an Air Bag Inflates? ...... 1-52 Inflate? ................... 1-51 When Should an Air Bag Where Are the Air Bags? 1-49 .............................. Air CleanedFilter, Engine 5-21 ................................. ...................................... 7-4 All Overseas Locations Aluminum or Chrome-Plated Wheels .................. 5-86 AM ............................................................... 3-74 Antenna, Diversity ........................................... 3-76 ........................... A,-.+: r-11 It1-Iucln u1anG \JYQLGI Anti-Lock Brake, System Warning Light .............. 3-36 Appearance Care ............................................ 5-82 Care of Safety Belts .................................... 5-84
D.-~.I,A C?.,-+A- / A DC\ I I \ n u w )
- r
I ,.-I,
Appearance Care (cont.)
5-87 Chemical Paint Spotting ............................... Cleaning the inside of Your Vehicle ................ 5-82 Cleaning the Outside of Your Vehicle .............. 5-85 Finish Damage ............................................ 5-87 GM Vehicle Care/Appearance Materials .......... 5-88 Sheet Metal Damage ................................ 5-87 Underbody Maintenance ........ ........ 5-87 Weatherstrips ........................... .... 5-84 Ashtrays ..................................... . . . . . . . . 3-22 Assist Handles ............................................... 2-45 3-59 Audio System(s) ............................................. Audio Systems
Audio Steering Wheel Controls ...................... Care of Your Cassette Tape Player Care of Your CD Player ............................... Care of Your CDs ........................................ Chime Level Adjustment ............................... Diversity Antenna System ............................. NavigatiodRadio System .............................. Personal Choice Radio Controls .................... Radio with Cassette and CD ......................... 0 -LA:.- - . &I- - -r:.-- .......................................... ~ e L l i l l y LIIt: Theft-Deterrent Feature ................................ Trunk-Mounted CD Changer .......................... Understanding Radio Reception .....................
3-74 ................ 3-74 3-76 3-75 3-76 3-76 3-69 3-73 3-60 3-a3 n r n 3-73 3-70 3-74
I I t lit3
Automatic Climate Control System ..................... 3-23 ..................................... Automatic Door Locks 3-54 Automatic Headlamp System ............................ 3-1 6 Automatic Level Control ................................... 4-36 Automatic Operation ........................................ 3-23 Automatic Transaxle
Fluid .......................................................... Operation ................................................... .............................. Automatic Transaxle Check Automatic Transaxle Shift Lock Control System Check ........................................................
Backing Up .................................................... Battery .......................................................... Battery Load Management ............................... Battery Replacement ......................................... Battery Warning Light ...................................... Before Leaving on a Long Trip ......................... Body Lubrication Service .................................. Brake
Parking ...................................................... System Inspection ....................................... .................................. System Warning Light
Brake Fluid .................................................... 5-39 Brake Wear ................................................... 5-41 Brakes .......................................................... 5-39 Braking ........................................................... 4-6 Braking in Emergencies ..................................... 4-8 ..................................... Break.ln. New Vehicle 2-23 Bulb Replacement ........................................... 5-54 Front Turn Signal and Parking Lamps ............. 5-57 Halogen Bulbs ............................................ 5-54 Headlamp Aiming ........................................ 5-50 Headlamps ................................................. 5-55 Replacement Bulbs ...................................... 5-58 Taillamps, Turn Signal, Stoplamps and
Back-up Lamps ........................................ Buying New Tires ...........................................
5-58 5-66
California Fuel .......................................... Canada ........................................................... Canadian Owners ................................................ Canadian Roadside Assistance ........................... Capacities and Specifications .......................... Carbon Monoxide ................... 4.26. 4.36. 2.14.
5-6 7-4 ii 7-6 5-1 00 2-33
5-22 2-26 6-1 0
6-1 1
4-41 5-42 3-21 2-9 3-35 4-23 6-10
2-29 6-1 4 3-35
... 5-84
Care of
Safety Belts ...........
Care of Your
................................... Cassette Tape Player 3-74 CD Player .................................................. 3-76 CDS .......................................................... 3-75 ................................. 3-66 6-9 3-70 5-70
Cassette Tape Messages Cassette Tape Player Service ............................. CD Changer, Trunk-Mounted ............................ Chains, Tires .................................................. Check
Engine Light ............................................... 3-39 Tire Pressure System 5-62 3-39 5-26 5-16 5-12 1-55 5-87
................................... ......................................... Check Engine Light Checking Coolant ............................................ Checking Engine Oil ........................................ Checking Things Under the Hood ...................... Checking Your Restraint Systems ...................... Chemical Paint Spotting ................................... Child Restraints
Child Restraint Systems ............................... Infants and Young Children ........................... Lower Andlorayes arid Tup Teiilers ior 1-40 Older Children ............................................. 1-28 Securing a Child Restraint Designed for the
Children (LATCH System)
..........................
1-34 1-30
LATCH System
........................................ 1-42
Securing a Child Restraint in a Rear Seat
Position ..............................................
1-42
Child Restraints (cont.)
Securing a Child Restraint in the Right Front
Seat Position ........................................... 1-44 Top Strap ................................................... 1-38 1-39 Top Strap Anchor Location ............................ Where to Put the Restraint ........................... 1-37 3-76 Chime Level Adjustment .................................. Cigarette Lighter ............................................. 3-22 Cleaning
Inside of Your Vehicle .................................. Outside of Your Vehicle ................................ Underbody Maintenance ............................... Weatherstrips .............................................. Cleaning Exterior LampdLenses ....................... Climate Control System
Automatic ................................................... Climate Controls Personalization .................... Outlet Adjustment ........................................ Steering Wheel Controls ............................... Compact Disc Errors ....................................... Compact Disc Messages .................................. ........................................ Compact Spare Tire Compass Calibration ....................................... Compass Operation ......................................... .......................................... Compass Variance Control of a Vehicle .......................................... Convenience Net ............................................
5-82 5-85 5-87 5-84 5-85
3-23 3-29 3-27 3-28 3-72 3-68 5-81 2-35 2-35 2-36 4-5 2-46
Coolant
............................ Engine Temperature Gage Heater. Engine ............................................ Surge Tank Pressure Cap ............................. Cooling System .............................................. Courtesy Lamps ............................................. Cruise Control ................................................ Cruise Control Light ........................................ Current and Past Model Order Forms Customer Assistance Information
3-38 2-25 5-28 5-31 3-18 3-1 1 3-43 ................ 7-10
Courtesy Transportation .................................. Customer Assistance for Text Telephone (TTY) Users ....................................................... Customer Assistance Offices ........................... Customer Satisfaction Procedure ..................... GM Mobility Program for Persons with
7-6
7-3 7-3 7-2
Disabilities ................................................
7-5 Reporting Safety Defects to General Motors ...... 7-9 Reporting Safety Defects to the Canadian
Government .............................................. Reporting Safety Defects to the United States Government .............................................. 7-8 Roadside Assistance Program ......................... 7-5 Service Publications Ordering Information ......... 7-9
7-9
Date/Elapsed Time .......................................... 3-45 .................................. Daytime Running Lamps 3-15 Defensive Driving ............................................. 4-2 Defogging and Defrosting ................................. 3-26 Delayed Entry Lighting ..................................... 3-18 Delayed Exit Lighting ....................................... 3-19 Delayed Locking ..................................... 2-1 1, 3-57 Dinghy Towing ................................................ 4-33 Diversity Antenna ............................................ 3-76 Doing Your Own Service Work 5-4 Dolly Towing .................................................. 4-34 Door
...........................
Central Door Unlocking System ..................... Delayed Locking .......................................... ..................................... Door Ajar Reminder Locks ........................................................ ....................................... Power Door Locks Programmable Automatic Door Locks Rear Door Security Locks .............................
2-11 2-11 2-11 2-10 2-11 ............. 2-12 2-13
Driver
Position, Safety Belt ..................................... Driver ID .......................................................
1-14 3-57
_ _ _
Driving
..........
Driver Information Center (DIC)
DIC Vehicle Personalization .......................... DIC Warnings and Messages
....... 3-45 3-52 ....... 3-50 4-16 At Night ..................................................... City ........................................................... 4-21 4-2 Defensive ..................................................... Drunken ....................................................... 4-2 Freeway ..................................................... 4-22 .............................. 4-24 Hill and Mountain Roads 4-18 In Rain and on Wet Roads Winter ........................................................ 4-26 .......................................... 4-42 Driving On Grades Ice .................................... 4-28 Driving on Snow or Driving Through Deep Standing Water ............... 4-20 4-20 Driving Through Flowing Water .................................... 4-40 Driving with a Trailer
...........................
......................
Electrical System
5-91 Add-on Equipment ............................... 5-92 Fuses and Circuit Breakers ........................... 5-91 Headlamp Wiring ......................................... Power Windows and Other Power Options ...... 5-91 .................. 5-95 Removing the Rear Seat Cushion Windshield Wiper Fuses 5-91 2-1 6
............................... Emergency Trunk Release Handle ..................... Emissions Inspection and Maintenance
Programs ................................................... 3-42
Engine
Air Cleaner/Filter ......................................... 5-21 5-42 Battery ....................................................... Check and Service Engine Soon Light ............ 3-39 Coolant ...................................................... 5-24 2-25 Coolant Heater ............................................ 3-38 Coolant Temperature Gage ........................... 6-14 Cooling System Inspection ............................ 5-14 Engine Compartment Overview ...................... Exhaust ..................................................... 2-33 5-15 Oil ............................................................. Overheating ................................................ 5-28 2-24 Starting ...................................................... 5-92 ...................... Engine Compartment Fuse Block Engine Coolant Level Check .............................. 6-9 Engine Cooling When Trailer Towing .................. 4-43 Engine Oil Additives ........................................ 5-19 6-9 Engine Oil Level Check ..................................... Engine Oil Scheduled Maintenance ..................... 6-5 5-1 00 Engine Specifications ..................................... 3-45 Engiishiivietric ................................................. Entry Lighting ................................................. 3-18 2-44 Erasing HomeLink@ Buttons .............................. Express-Down Window .................................... 2-18 1-27 Extender, Safety Belt ....................................... 3-14 Exterior Lamps ............................................... 3-17 Exterior Lighting Battery Saver ..........................
F
FabricKarpet ................................................. Filter
Engine Air Cleaner ...................................... Finding a PTY Station ..................................... Finding a Station ............................................ Finish Care .................................................... Finish Damage ............................................... Flash-to-Pass ................................................... Flat Tire ........................................................ Flat Tire, Changing ......................................... Floor Mats ..................................................... Fluid
5-82
5-21 3-63 3-60 5-85 5-87 3-8 5-70 5-71 2-46
Automatic Transaxle ..................................... Power Steering ........................................... Windshield Washer ...................................... FM ............................................................... Fog Lamps .................................................... Following Distance .......................................... Footnotes ........................................................ Front Reading Lamps ...................................... Front Storage Area ......................................... Fuel .......................................................
Additives ...................................................... California Fuel .............................................. Filling a Portable Fuel Container .................... Filling Your Tank
...........................................
5-22 5-37 5-38 3-74 3-16 4-40 6-5 3-20 2-45 3-46, 5-5 5-6 5-6 5-1 1 5-7
Fuel (cont.)
Fuels in Foreign Countries .............................. 5-7 Gage ......................................................... 3-44 Gasoline Octane ........................................... 5-5 5-5 Gasoline Specifications .................................. System Inspection ....................................... 6-13 3-47 Fuel Economy ................................................ Fuses
Fuses and Circuit Breakers ........................... Windshield Wiper .........................................
5-92 5-91
Engine Coolant Temperature ......................... Fuel .......................................................... Speedometer .............................................. Tachometer .................................................
Gage ........................................................ 3-49 3-38 3-44 3-32 3-33 Garage Door Opener ....................................... 2-41 Gasoline
Octane ........................................................ Specifications ...............................................
Gate Operator and Canadian Programming Glass Surfaces ............................................... ..................................................... Glove Box GM Mobility Program for Persons with
Disabilities ....................................................
5-5 5-5 ........ 2-43 5-84 2-45
7-5
H
Hazard Warning Flashers ................................... Head Restraints Headlamp
.......................................
Aiming .......................................................
Headlamp High/Low-Beam Changer .................... Headlamp Horizontal Aiming ............................. Headlamp Vertical Aiming ................................. Headlamp Wiring ............................................ Headlamps .................................................... .......................................
5-50 3-7 5-51 5-52 5-91 5-55 Bulb Replacement 5-54 Front Turn Signal and Parking Lamps ............. 5-57 5-54 ............................................ Halogen Bulbs Headlamps on Reminder .................................. 3-15 Heated Seats ............................................... 1-5 ... 4-24 Highway Hypnosis ... 4-24 Hill and Mountain Roads Hitches .......................................................... 4-39 HomeLink Transmitter, Programming .................. 2-42 HomeLink@ Transmitter .................................... 2-41 Hood
.................................
................
.. ................................ U I ICLRII ly I I Ill 1y3 V I IUGl Release .....................................................
Horn ............................................................... How to Add Coolant to the How to Add Fluid ............................................ How to Check
5- I L 5-1 3 3-5 Coolant Surge Tank .. 5-33 5-24 5-22, 5-61
........................................
TI^: --.-
O L - - I . . - -
I I--1-
A m
.... 5-37 How to Check Power Steering Fluid ....... ii How to Use This Manual ................................... How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 1-13 Hydroplaning .............................................. 4-19
3-4 . 1-7
If No Steam Is Coming From Your Engine .......... 5-30 If Steam Is Coming From Your Engine ............... 5-29 If the Light Is Flashing ..................................... 3-40 If the Light Is on Steady .................................. 3-41 ....... 4-32 If You Are Stuck in Sand, Mud, Ice or Snow If You Do Decide To Pull A Trailer ..................... 4-37 If You’re Caught in a Blizzard ........................... 4-29 Ignition Positions ............................................. 2-23 Ignition Transaxle Lock Check .......................... 6-12 3-20 Inadvertent Power Battery Saver ....................... Infants and Young Children, Restraints ............... 1-30 Inflation -- Tire Pressure .................................. 5-60 Inspection
System
..........................
Brake Engine Cooling System ................. .......................................... Exhaust System Fuel System ............................................... Part C - Periodic Maintenance ....................... Steering, Suspension and Front Drive Axle
........ 6-14 .... 6-14 6-13 6-13 6-13
Boot and Seal ......................................... Throttle System ...........................................
6-13 6-14
Instrument Panel
....
.... Cluster .............. Overview ..................................... Instrument Panel Brightness ........... Interior Lamps ............................................. Interior Plastic Components ..............................
........... 3-31 ......... 3-2 ........... 3-17 3-17 5-83
Jump Starting .................................................
5-44
Key Lock Cylinders Service .............................. .................................... Key Reminder Warning ....................................... Keyless Entry System Keys ...............................................................
6-10 2-24 2-5 2-3
Lamps
Exterior ................................... Interior .......................................................
Lap-§boulder Belt ................................... LATCH System
Child Restraints ........................................... Securing a Child Restraint Designed for the LATCH System ........................................ Leather .........................................................
....... 3-14 3-1 7 1-14, 1-22
1-40
1-42 5-83
Leaving Your Vehicle ....................................... 2-14 Leaving Your Vehicle With the Engine Running ...... 2-31 Light
Air Bag Readiness ....................................... 3-34 ................... 3-36 Anti-Lock Brake System Warning Battery Warning .......................................... 3-35 ................................. 3-35 Brake System Warning Cruise Control ............................................. 3-43 3-39 Malfunction Indicator .................................... Oil Pressure ............................................... 3-42 Safety Belt Reminder ................................... 3-33 TCS Warning Light ...................................... 3-37 Traction Control System Active ...................... 3-38 Traction Control System (TCS) Warning .......... 3-37 2-18 4-34 2-14
Lighted Visor Vanity Mirror ............................... Loading Your Vehicle ....................................... Lockout Protection .......................................... Locks
Central Door Unlocking System ..................... Delayed Locking .......................................... Door .......................................................... Leaving Your Vehicle .................................... Lockout Protection ....................................... Power Door ................................................ Programmable Automatic Door Locks Rear Door Security Locks .............................
2-11 2-11 2-10 2-14 2-14 2-11 ............. 2-12 2-13 ................ 4-15
Loss of Control ................... Lumbar
Manual Controls .......... Power Controls .............................................
............
.. 1-3 1-4
Magnetic-Speed Variable Assist Steering ............ 4-1 0 Maintenance. Normal Replacement Parts .......... 5-1 01 Maintenance Schedule
.......
Once a Year .....
.................................. ..............................
At Each Fuel Fill ....................................... 6-9 ............... 6-9 At Least Once a Month At Least .............. 6-10 6-10 At Least Twice a Year Brake System Inspection 6-14 Engine Cooling System Inspection ................. 6-14 ........................... Exhaust System Inspection 6-1 3 ................................ 6-13 Fuel System Inspection How This Section is Organized ....................... 6-3 Introduction .................................................. 6-2 Maintenance Requirements ............................. 6-2 Part A - Scheduled Maintenance Services ......... 6-4 ............... 6-9 Part B - Owner Checks and Services Part C - Periodic Maintenance Inspections ...... 6-13 Part D - Recommended Fluids and Lubricants . 6-15 Part E - Maintenance Record ........................ 6-16 cv---.- -. Scheduled Maintenance ................................. 6-5 IU rl UI 11 U I I V ~ n x ~ e a t e G I II IY, auq.~w IWWI I .......................... ............................
:-.- -.--I Boot and Seal Inspection Throttle System Inspection Using Your ...................................................
6-13 6-14 6-4
L n .. f. . _ A . . I -
. .-----
I-
Maintenance Schedule (cont.)
Your Vehicle and the Environment ............... 6-2 Maintenance When Trailer Towing ..................... 4-43 Making Turns ................................................. 4-41 Malfunction Indicator Light ................................ 3-39 1-3 Manual Lumbar Controls .................................... Manual Operation ........................................... 3-24 Manual Passenger Seat .................................... 1-2 ............... 2-8 Matching Transmitter(s) to Your Vehicle Memory Mirrors .............................................. 2-48 Memory Seat ................................................. 2-48 Memory Seats ................................................ 3-58 Message
DIC Warnings and Messages ........................ Mexico, Central America and Caribbean Islands/
3-50
Countries (Except Puerto Rico and U S . Virgin Islands) .......................
Mirror Operation ............................................. Mirrors
..... 7-4 2-35
Automatic Dimming Rearview with Compass .... 2-35 Memory ..................................................... 2-48 ................................. A, ttcirla P n n r r n v h l ; r r n r n on 1-30
Outside Curb View Assist Mirror .................... 2-37 Outside Heated Mirrors ................................ 2-38 Outside Power Mirrors .............................. 2-37
W U L ~ I U U
* V f f t t u t
I V U f i
- u t
Navigation System ...................................... 3-69 New Vehicle Break-In ...................................... 2-23 Normal Maintenance Replacement Parts ........... 5-101
Odometer ...................................................... 3-32 Off-Road Recovery .......................................... 4-1 3 Oil
Engine ....................................................... 5-1 5 Pressure Light ............................................. 3-42 Oil Life .......................................................... 3-48 Older Children, Restraints ................................ 1-28 ........................................ 2-39 Onstar@ System Onstar@ Personal Calling ................................. 2-40 Onstar@ Services ............................................ 2-39 Onstar@ Virtual Advisor .................................... 2-40 Other Warning Devices ...................................... 3-5 Outlet Adjustment ............................................ 3-27 Outside
Convex Mirror ............................................. Curb View Assist Mirror ................................ Heated Mirrors ............................................ Power Mirrors .............................................
2-38 2-37 2-38 2-37
10
Outside Curb View Assist Mirror 3-58 Overheated Engine Protection Operating Mode ... 5-28 2-12 Overriding Lock Delay Owners, Canadian II Owner’s Information .................................... 7-10
.....................................
.........................
..............
........................
Parade Dimming ............................................. Park (P)
Shifting Into ............................................ Shifting Out of ....................................
3-19
2-30 2-32
Parking
Brake ........................................................ 2-29 Over Things That Burn ................................. 2-32 Parking Brake and Automatic Transaxle Park (P) Mechanism Check ....................................... 6-12 Parking on Hills .............................................. 4-42 Part A - Scheduled Maintenance Services ............ 6-4 Part B - Owner Checks and Services .................. 6-9 Part C - Periodic Maintenance Inspections .......... 6-13 Part D - Recommended Fluids and Lubricants ....... 6-15 Part E - Maintenance Record ........................... 6-16 ........................ Passenger Temperature Control 3-27 Passing ................................................. 4-13, 4-41 PASS-Key@ Ill ................................................ 2-21 PASS-Key@ I II Operation .......... ................. 2-21
Perimeter Lighting ............................... Personalization. Climate Controls ...................... Personalization Features .................................... Plan Ahead When Possible Playing a Cassette Tape .................................. Playing a Compact Disc Playing the Radio Power
3.19. 3-57 3-29 2-7 ................................ 7-7 3-65
...........................................
.......................... 3-67, 3-71
3-60
3-21 Accessory Outlets ........................................ 2-1 1 Door Locks ................................................. 5-91 Electrical System ......................................... 1-4 Lumbar Controls ........................................... 1-2 Seat ............................................................ 5-37 Steering Fluid ............................................. Windows .................................................... 2-1 8 4-10 Power Steering ............................................... Programmable Automatic Door Locks ................. 2-1 2 Programming the HomeLink@ Transmitter . . . . . . . . 2-42
Radios ..........................................................
Care of Your Cassette Tape Player ................ Care of Your CD Player ............................... Care of Your CDs ........................................ Navigation System ....................................... Personal Choice Radio Controls .................... Radio with Cassette and CD ......................... Setting the Time .......................................... Theft-Deterrent ............................................ Trunk-Mounted CD Changer .......................... Understanding Reception .............................. RainsenseTM II Wipers ..................................... RDS Messages .............................................. Rear Reading Lamps ...................................... Rear Safety Belt Comfort Guides ...................... Rear Seat Passengers, Safety Belts Rear Storage Area .......................................... Rear Underseat Fuse Block .............................. ................................ Rear Window Defogger Rearview
..................
3-59 3-74 3-76 3-75 3-69 3-73 3-60 3-59 3-73 3-70 3-74 .. 3-9 3-64 3-20 1-25 1-21 2-46 5-96 3-26
Questions and Answers About
Mirror, Dimming Safety Belts ......... 1-12 Compass ....................................................
Automatic
with
2-35
1 1
1-5 Reclining Seatbacks .......................................... Recreational Vehicle Towing ............................. 4-33 Remote Keyless Entry System ............................ 2-5 Remote Keyless Entry System, Operation ............ 2-6 Remote Trunk Release .................................... 2-1 5 Removing the Flat Tire and Installing the
Spare Tire ..................................................
5-74 Removing the Spare Tire and Tools ................... 5-72 ............................ 5-73 Removing the Wheel Covers Replacement Bulbs ......................................... 5-58 Replacing Brake System Parts .......................... 5-42 Replacing Restraint System Parts After a Crash ..... 1-56 Reporting Safety Defects Canadian Government ................................... General Motors ............................................. United States Government ..............................
7-9 7-9 7-8 Reprogramming a Single HomeLink@ Button ....... 2-44 Resetting Defaults ........................................... 2-44 Restraint System Check ................................... 6-10 Checking Your Restraint Systems ................... 1-55 Replacing Restraint System Parts After a
Crash .....................................................
1 -56
Restraint Systems
Checking .................................................... Replacing Parts ........................................... Restraints, Head ............................................... Retained Accessory Power (RAP) ......................
1-55 1-56 1-7 2-24
12
Right Front Passenger Position. Safety Belts Roadside
Assistance Program .......................................
7-5 Rocking Your Vehicle To Get It Out ................... 4-32 Running Your Engine While You Are Parked ....... 2-34
...... 1-21
Safety Belt
Safety Belts
Reminder Light ............................................
3-33
5-84 1-14 ................ 1-13 ..... 1-12
Care of .................................................. Driver Position ............................................ How to Wear Safety Belts Properly Questions and Answers About Safety Belts Rear Safety Belt Comfort Guides for Children and Small Adults ...................................... 1-25 1-21 Rear Seat Passengers ................................. Right Front Passenger Position ...................... 1-21 Safety Belt Extender .................................... 1-27 Safety Belt Use During Pregnancy ................. 1-20 Safety Belts Are for Everyone 1-8 4-39 iii 6-5
......................... Safety Chains ................................................. Safety Warnings and Symbols Scheduled Maintenance .....................................
..............................
Seats
Head Restraints ............................................ Heated Seats ............................................... Manual Lumbar ............................................. Manual Passenger ......................................... Memory ..................................................... Power Lumbar .......................................... Power Reclining Seatbacks ......................................
1-7 1-5 1-3 1-2 2-48 1-4 ................... 1-2 1-5
..................
Seats
Securing a Child Restraint
Designed for the LATCH System ................... 1-42 Rear Seat Position ...................................... 1-42 .............................. Right Front Seat Position 1-44 Security Feedback .................................... 2-8, 3-56 Security While You Travel .................................. 7-5 Sensors ......................................................... 3-25 Service ........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle .................................................. Doing Your Own Work ................................... Engine Soon Light ....................................... Publications Ordering Information ..................... P-.- ..-- n . . I I - L . - - ............................................. Service Manuals ............................................... Setting Preset Stations .................................... Setting Preset PTYs ........................................ .......................................... Setting the Time
3 t i V i b t UUiIC11113
5-4 5-4 3-39 7-9 /-1u 7-9 3-61 3-64 3-59
7 4 n
Setting the Tone (Bassnreble) ........... Sheet Metal Damage ........................ Shifting Into Park (P) ....................................... ................................... Shifting Out of Park (P) Skidding ........................................................ Some Other Rainy Weather Tips ....................... Specifications. Capacities ............................... Speedometer .................................................. Starter Switch Check ....................................... Starting Your Engine ....................................... Steering ........................................................ Steering in Emergencies .................................. Steering, Suspension and Front Drive Axle Boot and Seal Inspection ..................................... Steering Tips .................................................. Steering Wheel Climate Controls ....................... Steering Wheel Controls, Audio ......................... Storage Areas
.... 3-61 .... 5-87 2-30 2-32 4-15 4-20 5-1 00 3-32 6-11 2-24 4-10 4-12
6-13 4-11 3-28 3-74
Convenience Net ......................................... 2-46 Front Storage Area ...................................... 2-45 Glove Box .................................................. 2-45 - -- Rear Storage Area ....................................... 2-46 .......................... i i - e rrat I I I ~ : a~lu loois n 1 .... 3 - ~ L W I I I I ~ ....................... Storing the Spare Tire and Tools 5-80 Stuck in Sand, Mud, Ice or Snow ...................... 4-32 ............................... Sun Visors ........... 2-18 Sunroof ................................... ....... 2-47
I T .
P l ~
I T
f ~
13
T Tachometer ............................. Taillamps
. . . . . . . . 3-33
Turn Signal, Stoplamps and Back-up Lamps
TCS Active Light ............................................. TCS Warning Light .......................................... Testing the Alarm ............................................ Theater Dimming ............................................ Theft-Deterrent, Radio .................. Theft-Deterrent Systems ....................
PASS-Key@ Ill .......................... PASS-Key@ Ill Operation ... Universal Theft-Deterrent .............................. Throttle System Inspection ............................... Tilt Wheel ........................................................ Tire Inflation Check ........................................... Tires .....................................................
....
Buying New Tires ........................................ Chains ....................................................... Changing a Flat Tire .................................... Check Tire Pressure System ......................... ..................................... Compact Spare Tire If a Tire Goes Flat ....................................... Inflation -- Tire Pressure ............................... Inspection and Rotation ................................ Uniform Tire Quality Grading .........................
.... 5-58 3-38 3-37 2-20 3-1 9 .... 3-73 .... 2-19 .... 2-21 .... 2-21 2-1 9 6-14 3-5 6-9 5-60, 5-86 5-66 5-70 5-71 5-62 5-81 5-70 5-60 5-63 5-67
Tires (cont.)
.........................
Wheel Alignment and Tire Balance ..... Wheel Replacement When It Is Time for New Tires
..... 5-68 ..... 5-68 .................. 5-65 ................ 2-25 To Use the Engine Coolant Heater the Instrument Panel ............................. 5-83 Top of Top Strap ...................................................... 1-38 1-39 Top Strap Anchor Location ............................... Torque Lock ................................................... 2-31 Total Weight on Your Vehicle’s Tires .................. 4-39 Towing
Recreational Vehicle ..... Towing Trailer Your Vehicle ..............................
......................
..... 4-33 ..... 4-36 ......... 4-33
Traction
Control System Active Light ...................... Control System (TCS) .................................... ....................... Control System Warning Light Trailer Brakes ................................................. Trailer Wiring Harness ..................................... Transaxle
Fluid, Automatic ......................
3-38 4-8 3-37 4-40 4-40
Transaxle Operation, Automatic ......................... Transmission, Transaxle, Transfer Case Unit
Repair Manual ............................................
Transportation Options ........
7-10 ................... 7-7
............. 5-22 2-26
14
.............................................. Trip Odometers 3-32 Trunk ............................................................ 2-14 ........................................ Trunk Lock Release 2-15 .................................... Trunk Release Lockout 2-15 Turn and Lane-Change Signals .......................... 3-6 Turn Signal/Multifunction Lever ........................... 3-6 Turn Signals When Towing a Trailer .................. 4-41
Vehicle Personalization
DIC ........................................................... Memory Seat and Mirrors ............................. Vehicle Storage .............................................. Ventilation Adjustment ...................................... Vinyl ............................................................. Visors ...........................................................
3-52 2-48 5-43 3-27 5-83 2-18
............................. Underbody Flushing Service 6-1 2 Understanding Radio Reception 3-74 ........................ Uniform Tire Quality Grading ............................ 5-67 United States ................................................... 7-4 Used Replacement Wheels 5-69 .............................. Using HomeLink@ ........................................... 2-44 .................................................... 3-62 Using RDS
Vehicle
Cnntrc\! ........................................................ Damage Warnings ........................................... Loading ...................................................... Symbols .........................................................
4-5 iv 4-34 iv
Vehicle Identification
Number (VIN) ............................................. 5-90 Service Parts Ideniification Label ................... 5-90
Warning Lights. Gages and Indicators ................ 3-30 Warnings
DIC Warnings and Messages ........................ Hazard Warning Flashers ............................... Other Warning Devices .................................. Safety and Symbols ......................................... Vehicle Damage ..............................................
Washing Your Vehicle ................................... Weatherstrip Lubrication ..... .................... Weight of the Trailer ......................... Weight of the Trailer Tongue ............................. What Kind of Engine Oil to Use ........................ What to Do with Used Oil ................................ What to Use .................................. Wheels
Alignment and Tire Balance .......................... Replacement ............................................... ..................................
LVher; to Add Efigine Oil
3-50 3-4 3-5 ... III iv 5-85 6-10 .... 4-38 4-38 5-18 5-20 5-25, 5-37, 5-38
5-68 5-68
1 7 4 7
15
Windshield Washer Fluid Level Check Windshield Wiper
................. 6-9
Blade Replacement .................................. Fuses ........................................................ Windshield Wipers ............................................ Winter Driving ................................................ Wiper Blade Check ......................................... Wiper-Activated Headlamps .............................. Wood Panels .................................................
5-59 5-91 3-8 4-26 6-10 3-15 5-84
Your Vehicle and the Environment .......................
6-2
When to Change Engine Oil
(GM Oil Life SystemTM) ................................ 5-19 When to Check .............................................. 5-61 ............................ When to Check and Change 5-22 When to Check Power Steering Fluid ................ 5-37 When You Are Ready to Leave After Parking on
a Hill ......................................................... Where to Put the Restraint ............................... Why Safety Belts Work ..................................... Window Lock Out Windows ....................................................... Power ........................................................ ........................... Windshield and Wiper Blades Windshield Washer ......................................... Fluid ..........................................................
4-43 1-37 1-9 2-18, 3-55 2-1 7 2-18 5-86 3-1 0 5-38
...................................
16