2009 Mercedes-benz M Class Owners Manual

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Rear doors Child safety locks . . . . . . . . . . . . . . . 73 Rear door window Blocking operation . . . . . . . . . . . . . . 74 Rear fog lamp Rear lamps see Fog lamps see Tail lamps Rear seat head restraints see Head restraints Rear view camera . . . . . . . . . . . . . . . 177 cleaning the lens . . . . . . . . . . . . . . 294 Rear window defroster . . . . . . . . . . . 204 Rear window wiper/washer . . . . . . . 117 Recommended tire inflation pressure . . . . . . . . . . . . . . . . . . . 251, 267 Recovery services, Stolen vehicle (Tele Aid) . . . . . . . . . . . . . . . . . . . . . . . 228 Refilling AdBlue® . . . . . . . . . . . . . . . . . . . . . 381 Refrigerant, air conditioning . . . . . . 415 Refueling . . . . . . . . . . . . . . . . . . . . . . 237 Regular checks . . . . . . . . . . . . . . . . . 239 Reminder, Seat belt see Seat belts, Telltale Remote control see Key, SmartKey Remote door unlock (Tele Aid) . . . . . 228 14 Replacing bulbs . . . . . . . . . . . . . . . . . 354 Brake lamps . . . . . . . . . . . . . . . . . . 354 Headlamps . . . . . . . . . . . . . . . . . . . 354 High-beam headlamps . . . . . . . . . . 354 High-mounted brake lamp . . . . . . . 354 License plate lamps . . . . . . . . . . . . 354 Low-beam headlamps . . . . . . . . . . 354 Parking lamps . . . . . . . . . . . . . . . . 354 Side marker lamps . . . . . . . . . . . . . 354 Standing lamps . . . . . . . . . . . . . . . 354 Tail lamps . . . . . . . . . . . . . . . . . . . . 354 Turn signal lamps . . . . . . . . . . . . . . 354 Reporting safety defects . . . . . . . . . . 24 Research Octane Number see RON Reserve fuel Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 329 Warning lamp . . . . . . . . . . . . . . . . . . 35 Reset button . . . . . . . . . . . . 33, 139, 152 Restraint systems see Occupant safety Rims . . . . . . . . . . . . . . . . . . . . . . 267, 401 Roadside Assistance . . . . . . . . . . 21, 225 RON (Research Octane Number) . . . . . . . . . . . . . . . . . . . . . . . . . . 238, 415 Roof rack . . . . . . . . . . . . . . . . . . . . . . 209 Route guidance see Navigation system Rubber parts, cleaning . . . . . . . . . . . 295 Run Flat Indicator . . . . . . . . . . . . . . . 254 Run-flat tires see MOExtended tires Safety Driving safety systems . . . . . . . . . . . 75 Occupant safety . . . . . . . . . . . . . . . . 46 Reporting defects . . . . . . . . . . . . . . . 24 Safety belts see Seat belts Seat belt force limiter . . . . . . . . . . . . . 64 Seat belts . . . . . . . . . . . . . . . . . . . . . . . 59 Children in the vehicle . . . . . . . . . . . 68 Cleaning . . . . . . . . . . . . . . . . . . . . . 295 Fastening . . . . . . . . . . . . . . . . . . . . . 61 Height adjustment . . . . . . . . . . . . . . 63 Proper use of . . . . . . . . . . . . . . . . . . 60 Safety guidelines . . . . . . . . . . . . . . . 49 Safety notes . . . . . . . . . . . . . . . . . . . 59 Telltale . . . . . . . . . . . . . . . . . . . 35, 341 Warning lamp . . . . . . . . . . . . . . . . . 341 Seating capacity . . . . . . . . . . . . . . . . 249 Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Adjusting . . . . . . . . . . . . . . . . . . . . . 97 Easy-entry/exit feature . . . . . . . . . 104 Folding (expanding cargo volume) . 211 Heating . . . . . . . . . . . . . . . . . . . . . 102 Memory function . . . . . . . . . . . . . . 108 Multicontour seat . . . . . . . . . . . . . . 101 Ventilation . . . . . . . . . . . . . . . . . . . 101 Cargo tie-down rings . . . . . . . . . . . 210 see Key, SmartKey see Gear selector lever Securing cargo Selective setting Selector lever Self-test BabySmartTM . . . . . . . . . . . . . . . . . . 59 OCS . . . . . . . . . . . . . . . . . . . . . . . . . 56 Tele Aid . . . . . . . . . . . . . . . . . . . . . 224 Service see Maintenance Service, parts . . . . . . . . . . . . . . . . . . . 396 Service and warranty information . . . 20 Service intervals see Maintenance System, Service indicator Service life (tires) . . . . . . . . . . . . . . . 246 Settings Control system menus and submenus . . . . . . . . . . . . . . . . . . . 143 Date . . . . . . . . . . . . . . . . . . . . . . . . 155 Factory setting (SmartKey) . . . . 85, 87 Individual (vehicle) . . . . . . . . . . . . . 151 Memory function . . . . . . . . . . . . . . 108 Menu . . . . . . . . . . . . . . . . . . . . . . . 151 Selective setting (SmartKey) . . . 85, 87 Time . . . . . . . . . . . . . . . . . . . . . . . . 154 Side impact air bags . . . . . . . . . . . . . . 51 Side marker lamps Cleaning lenses . . . . . . . . . . . . . . . 293 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 331 Replacing bulbs . . . . . . . . . . . . . . . 354 Sidewall (tires) . . . . . . . . . . . . . . . . . . 267 Side windows see Power windows SmartKey see Key, SmartKey SmartKey with KEYLESS-GO see Key, SmartKey Snow chains . . . . . . . . . . . . . . . . . . . . 270 Snow tires see Winter tires Spare wheel . . . . . . . . . . . . . . . . 302, 401 Mounting . . . . . . . . . . . . . . . . . . . . 371 Speedometer . . . . . . . . . . . . . . . . . . . . 33 Sport Utility Vehicle see SUV SRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Indicator lamp . . . . . . . . . . . . . 35, 342 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 318 Standing water, driving through . . . 275 Starter switch positions . . . . . . . . 94, 95 Starting difficulties (engine) . . . . . . 124 Starting the engine . . . . . . . . . . . . . . 122 Index Steering column see Multifunction steering wheel, Adjusting Steering wheel see Multifunction steering wheel Steering wheel gearshift control . . . 135 Stolen Vehicle Recovery services . . 228 Storage compartments . . . . . . . . 36, 215 Storing tires . . . . . . . . . . . . . . . . . . . . 247 Stranded vehicle . . . . . . . . . . . . . . . . 390 Submenus see Control system submenus Sunroof see Power tilt/sliding sunroof Sun visors . . . . . . . . . . . . . . . . . . . . . . 219 Suspension tuning see Air suspension program SUV (Sport Utility Vehicle) . . . . . . . . . 22 Tachometer . . . . . . . . . . . . . . . . . 35, 139 Overspeed range . . . . . . . . . . . . . . 139 Tailgate Closing . . . . . . . . . . . . . . . . . . . . . . . 90 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 320 Opening . . . . . . . . . . . . . . . . . . . . . . 90 15 Index Power tailgate . . . . . . . . . . . . . . . . . 91 Unlocking and opening in an emergency . . . . . . . . . . . . . . . . . . . 351 Tail lamps . . . . . . . . . . . . . . . . . . . . . . 355 Cleaning lenses . . . . . . . . . . . . . . . 293 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 333 Replacing bulbs . . . . . . . . . . . . . . . 354 Tar stains . . . . . . . . . . . . . . . . . . . . . . 291 Technical data Air conditioning refrigerant . . . . . . 415 Brake fluid . . . . . . . . . . . . . . . . . . . 415 Capacities fuels, coolants, lubricants etc. . . . . . . . . . . . . . . . . 411 Coolant . . . . . . . . . . . . . . . . . . . . . 418 Dimensions . . . . . . . . . . . . . . . . . . 409 Electrical system . . . . . . . . . . . . . . 408 Engine . . . . . . . . . . . . . . . . . . . . . . 399 Engine oil additives . . . . . . . . . . . . 414 Engine oils . . . . . . . . . . . . . . . . . . . 414 Fuel requirements . . . . . . . . . . . . . 415 Gasoline additives . . . . . . . . . . . . . 416 Identification labels . . . . . . . . . . . . 397 Premium unleaded gasoline . . . . . . 415 Rims and tires . . . . . . . . . . . . . . . . 401 Spare wheel . . . . . . . . . . . . . . . . . . 406 Washer and headlamp cleaning system . . . . . . . . . . . . . . . . . . . . . . 413 Weights . . . . . . . . . . . . . . . . . . . . . 410 16 Tele Aid . . . . . . . . . . . . . . . . . . . . . . . . 223 Emergency calls . . . . . . . . . . . . . . . 224 Information button . . . . . . . . . . . . . 226 Initiating an emergency call manually . . . . . . . . . . . . . . . . . . . . . 225 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 318 Remote door unlock . . . . . . . . . . . . 228 Roadside Assistance button . . . . . 225 SOS button . . . . . . . . . . . . . . . . . . 225 Stolen Vehicle Recovery services . 228 System self-test . . . . . . . . . . . . . . . 224 Telephone . . . . . . . . . . . . . . . . . . . . . . . 38 Answering/ending a call . . . . . . . . 161 Hands-free microphone . . . . . . . . . . 42 Menu . . . . . . . . . . . . . . . . . . . . . . . 161 Operation . . . . . . . . . . . . . . . . . . . . 161 Phone book . . . . . . . . . . . . . . . . . . 162 Redialing . . . . . . . . . . . . . . . . . . . . 162 Temperature Interior temperature . . . . . . . 188, 200 Outside . . . . . . . . . . . . . . . . . 145, 154 Tether anchorage points see Children in the vehicle Tie-down rings . . . . . . . . . . . . . . . . . . 210 Tightening torque Spark plugs . . . . . . . . . . . . . . . . . . 408 Wheels . . . . . . . . . . . . . . . . . . . . . . 378 Time setting . . . . . . . . . . . . . . . . . . . . 154 TIN (Tire Identification Number) . . . 267 Tire and Loading Information Placard . . . . . . . . . . . . . . . . . . . . . . . . 247 Tire and loading terminology . . . . . . 266 TIREFIT Instructions for use . . . . . . . . . . . . 367 Tire Identification Number see TIN Tire inflation pressure Checking . . . . . . . . . . . . . . . . . . . . 253 Important notes on . . . . . . . . . . . . 252 Placard on driver’s door B-pillar . . . 247 Tire labeling . . . . . . . . . . . . . . . . . . . . 258 Tire load rating . . . . . . . . . . . . . . . . . . 268 Tire ply composition and material used . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Tire Pressure Monitoring System (TPMS) . . . . . . . . . . . . . . . . . . . . . . . . . 255 Messages in the multifunction display . . . . . . . . . . . . . . . . . . 315, 335 Tire repair kit see TIREFIT Tires . . . . . . . . . . . . . . . . . . . . . . 245, 401 Air pressure . . . . . . . . . . . . . . . . . . 251 Care and maintenance . . . . . . . . . . 246 Cleaning . . . . . . . . . . . . . . . . . . . . . 247 Direction of rotation, spinning . . . . 247 Important notes on tire inflation pressure . . . . . . . . . . . . . . . . . . . . . 252 Inflation pressure . . . . . . . . . . 252, 253 Information placard . . . . . . . . . . . . 247 Inspection . . . . . . . . . . . . . . . . . . . 246 Labeling . . . . . . . . . . . . . . . . . . . . . 258 Load rating . . . . . . . . . . . . . . . . . . . 268 Messages in the multifunction display . . . . . . . . . . . . . . . . . . 314, 335 MOExtended . . . . . . . . . . . . . . . . . 401 Ply composition and material used 268 Problems under-/overinflation . . . . 252 Retreads . . . . . . . . . . . . . . . . . . . . . 245 Rims and tires (technical data) . . . 401 Rotation . . . . . . . . . . . . . . . . . . . . . 268 Run Flat Indicator . . . . . . . . . . . . . . 254 Service life . . . . . . . . . . . . . . . . . . . 246 Sizes . . . . . . . . . . . . . . . . . . . . . . . 401 Snow chains . . . . . . . . . . . . . . . . . . 270 Speed rating . . . . . . . . . . . . . 260, 268 Storing . . . . . . . . . . . . . . . . . . . . . . 247 Temperature . . . . . . . . . . . . . 252, 265 Terminology . . . . . . . . . . . . . . . . . . 266 TIREFIT (tire repair kit) . . . . . . . . . . 367 Tire Identification Number . . . . . . . 267 Tire Pressure Monitoring System (TPMS) . . . . . . . . . . . . . . . . . . . . . . 255 TPMS low tire pressure/ malfunction telltale . . . . . . . . . . . . 346 Traction . . . . . . . . . . . . . . . . . 265, 268 Tread . . . . . . . . . . . . . . . . . . . . . . . 268 Tread depth . . . . . . . . . . . . . . 246, 269 Treadwear indicators . . . . . . . 246, 268 Vehicle maximum load on . . . . . . . 268 Wear pattern . . . . . . . . . . . . . . . . . 268 Winter tires . . . . . . . . . . . . . . 269, 401 Tire speed rating . . . . . . . . . . . . 260, 268 Tongue Weight Rating see TWR Top tether Children in the vehicle . . . . . . . . . . . 68 Total load limit . . . . . . . . . . . . . . . . . . 268 Towing Trailer . . . . . . . . . . . . . . . . . . . . . . . 133 Vehicle . . . . . . . . . . . . . . . . . . . . . . 387 Towing eye bolt . . . . . . . . . . . . . . . . . 388 Tow-start . . . . . . . . . . . . . . . . . . 385, 387 Traction . . . . . . . . . . . . . . . . . . . . . . . 268 Trailer towing . . . . . . . . . . . . . . . 133, 282 Coupling a trailer . . . . . . . . . . . . . . 283 Decoupling . . . . . . . . . . . . . . . . . . . 286 Electrical connections . . . . . . . . . . 283 Towing . . . . . . . . . . . . . . . . . . . . . . 284 Trailer hitch . . . . . . . . . . . . . . . . . . 282 Weights and ratings . . . . . . . . . . . . 283 Transfer case . . . . . . . . . . . . . . . . . . . 138 Transmission see Automatic transmission Transmission fluid level . . . . . . . . . . 243 Transmission gear selector lever see Gear selector lever Transmission positions . . . . . . . . . . . 132 Traveling abroad . . . . . . . . . . . . . . . . 286 Tread (tires) . . . . . . . . . . . . . . . . . . . . 268 Index Tread depth (tires) . . . . . . . . . . 246, 269 Treadwear indicators (tires) . . . 246, 268 Trip computer menu . . . . . . . . . . . . . 159 Trip odometer, resetting . . . . . . . . . . 139 Turning off the engine . . . . . . . . . . . . 127 Turn signals . . . . . . . . . . . . . . . . . . . . 113 Additional in mirrors . . . . . . . . . . . 355 Bulbs . . . . . . . . . . . . . . . . . . . . . . . 355 Cleaning lenses . . . . . . . . . . . . . . . 293 Indicator lamps . . . . . . . . . . . . . . . . 33 Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 335 Replacing bulbs . . . . . . . . . . . . . . . 354 TWR (Tongue Weight Rating) . . . . . . 268 Uniform Tire Quality Grading Standards . . . . . . . . . . . . . . . . . . 264, 268 Units, Settings Speedometer . . . . . . . . . . . . . . . . . 153 Unleaded gasoline, premium . . . . . . 415 Unlocking the vehicle . . . . . . . . . . 84, 85 Manually . . . . . . . . . . . . . . . . . . . . 350 Upholstery, cleaning . . . . . . . . . . . . . 296 Useful features . . . . . . . . . . . . . . . . . 218 17 Windows see Power windows Windows, cleaning . . . . . . . . . . . . . . 294 Windshield Cleaning wiper blades . . . . . . . . . . 294 Washer fluid . . . . . . . . . . . . . . 117, 419 Wipers . . . . . . . . . . . . . . . . . . . . . . 116 Windshield wipers Winter driving Replacing wiper blades . . . . . . . . . 363 Snow chains . . . . . . . . . . . . . . . . . . 270 Tires . . . . . . . . . . . . . . . . . . . . . . . . 269 Winter driving instructions . . . . . . . 270 Winter tires . . . . . . . . . . . . . . . . 269, 401 Wood trims, cleaning . . . . . . . . . . . . 296 Index Vehicle Battery . . . . . . . . . . . . . . . . . . . . . . 383 Care . . . . . . . . . . . . . . . . . . . . . . . . 290 Control system . . . . . . . . . . . . . . . . 140 Dimensions . . . . . . . . . . . . . . . . . . 409 Individual settings . . . . . . . . . . . . . 151 Locking/unlocking . . . . . . . . . . . 84, 85 Locking/unlocking manually . . . . . 350 Lowering (wheel change) . . . . . . . . 378 Modifications and alterations, Operating safety . . . . . . . . . . . . . . . . 22 Towing . . . . . . . . . . . . . . . . . . . . . . 387 Vehicle configuration menu . . . . . . . 159 Vehicle jack see Jack Vehicle level control see Air suspension program Vehicle lighting . . . . . . . . . . . . . . . . . 109 Vehicle loading Cargo tie-down rings . . . . . . . . . . . 210 Carrier . . . . . . . . . . . . . . . . . . . . . . 209 Instructions . . . . . . . . . . . . . . . . . . 208 Load limit . . . . . . . . . . . . . . . . . . . . 249 Terminology . . . . . . . . . . . . . . . . . . 266 Vehicle maximum load on the tire . . 268 Vehicle Recovery services, Stolen (Tele Aid) . . . . . . . . . . . . . . . . . . . . . . . 228 Vehicle status message memory . . . 151 18 Vehicle tool kit . . . . . . . . . . . . . . . . . . 298 Vehicle washing see Vehicle care Warning sounds Driver’s or passenger’s seat belt . . . 64 Parking brake . . . . . . . . . . . . . . . . . 317 Parktronic system . . . . . . . . . . . . . 177 Seat belt telltale . . . . . . . . . . . . . . . 341 Warranty coverage . . . . . . . . . . . . . . 396 Washer fluid Messages in the multifunction display . . . . . . . . . . . . . . . . . . . . . . 323 Mixing ratio . . . . . . . . . . . . . . . . . . 419 Refilling . . . . . . . . . . . . . . . . . . . . . 244 Wiping . . . . . . . . . . . . . . . . . . . . . . 117 Washer system . . . . . . . . . . . . . . . . . 419 Washing the vehicle . . . . . . . . . . . . . 290 Wear pattern (tires) . . . . . . . . . . . . . . 268 Wheel Changing . . . . . . . . . . . . . . . . . . . . 371 Removing . . . . . . . . . . . . . . . . . . . . 374 Spare . . . . . . . . . . . . . . . . . . . . . . . 371 Tightening torque . . . . . . . . . . . . . . 378 Wheels, sizes . . . . . . . . . . . . . . . . . . . 401 Wheels, Tires and . . . . . . . . . . . . . . . 245 Window curtain air bags . . . . . . . . . . . 52 Introduction Operator’s Manual Operator’s Manual Notes This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator’s Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. We continuously strive to improve our product, and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator’s Manual might differ from your vehicle. Vehicle equipment Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about operating any equipment, any authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures. Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they are special- order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle. If there are any equipment details that are not shown or described in this Operator’s Manual, any authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures. The Operator’s Manual and Maintenance Booklet are important documents and should be kept with the vehicle. Product Information Please observe the following in your own best interest: We recommend using Genuine Mercedes- Benz Parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. Use of such parts and accessories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them. Genuine Mercedes-Benz Parts and pre- approved conversion parts and accessories are available at any authorized Mercedes- Benz Center. In addition, you will receive comprehensive information on permissible technical modifications and expert installations. 19 Introduction Operator’s Manual Service and warranty information The Service and Warranty Information booklet contains detailed information about the warranties covering your Mercedes-Benz, including: RNew Truck Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island, and Vermont Emission Control System Warranty1 RState Warranty Enforcement Laws (Lemon Laws) 1 Applicable to vehicles with gasoline engine only. 20 notified Mercedes-Benz USA, LLC in writing of the need for its repair, (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days. Written notification should not be sent to a dealer, it should be addressed to Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350 Important notice for California retail buyers and lessees of Mercedes-Benz automobiles Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly Maintenance The Maintenance Booklet describes all the necessary maintenance work which should be performed at regular intervals. Always have the Maintenance Booklet with you when you take the vehicle to an authorized Mercedes-Benz Center for service. The service advisor will record each service in the booklet for you. Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. Roadside Assistance will be provided in accordance with standard program guidelines which include providing service to the vehicle up to a reasonable distance from a paved roadway. We will make every effort to assist in a breakdown situation, however, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Center technician or the tow service provider on a case-by-case basis and may be a factor in our ability to respond. Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider. For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) in your vehicle literature portfolio. Change of address or ownership If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. Introduction Operator’s Manual If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Truck” found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. Operating your vehicle outside the USA or Canada If you plan to operate your vehicle in foreign countries, please be aware that: Rservice facilities or replacement parts may not be readily available, Runleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage the catalysts, Rgasoline may have a considerably lower octane rating, and improper fuel can cause engine damage. 21 Introduction Operating safety Sport Utility Vehicle G Warning! This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use. This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury. Before you start to drive this vehicle, read the Operator’s Manual. Take time to become familiar with the driving characteristics of this vehicle. Be sure you are familiar with all vehicle controls. Learn 22 how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off- road or working the vehicle hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. Operating safety G Warning! Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle’s electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function while the engine is running. You should therefore never turn off the engine while driving. G Warning! Heavy blows against the vehicle underbody or tires/wheels, for example when running over an obstacle, road debris or a pothole, may cause serious damage and impair the to make you and others aware of various risks. You should not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removal of any of these labels may cause you and others to be unaware of certain risks which may result in an accident and/ or personal injury. operating safety of your vehicle. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred, you should turn on your hazard warning flashers, carefully slow down, and drive with caution to an area which is a safe distance from the road. Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs. Proper use of the vehicle Proper use of the vehicle requires that you are familiar with the following information and rules: Rthe safety precautions in this manual Rthe “Technical data” section in this manual Rtraffic rules and regulations Rmotor vehicle laws and safety standards G Warning! Various warning labels are attached to your vehicle. These warning labels are intended Introduction Problems with your vehicle Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management or, if necessary, contact us at one of the following addresses: In the USA: Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 23 Introduction Vehicle data recording Reporting safety defects For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”. Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 24 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain other information about motor vehicle safety from www.safercar.gov. Vehicle data recording Information regarding electronic recording devices (Including notice pursuant to California Code § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system, may transmit some data in certain accidents. This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety. Daimler may access the information and share it with others Rfor safety research or vehicle diagnosis purposes Rwith the consent of the vehicle owner or lessee Rin response to an official request by law enforcement or other government agency Rfor use in dispute resolution involving Daimler, its affiliates or sales/service organization and/or Ras otherwise required or permitted by law. Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted via that system. Introduction Vehicle data recording 25 26 At a glance Exterior view ....................................... 28 Cockpit ................................................. 30 Instrument cluster .............................. 32 Storage compartments ....................... 36 Multifunction steering wheel ............. 38 Center console .................................... 40 Overhead control panel ...................... 42 Door control panel .............................. 43 27 At a glance Exterior view Exterior view 28 At a glance Exterior view i This Operator’s Manual describes all features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual. Function 1 Tailgate Power tailgate Vehicle tool kit 2 Rear window defroster 3 Rear window wiper Wiper blade, replacing Wiper blade, cleaning 4 Rear lamps 5 Fuel filler flap Fuel requirements 6 Doors Locking and unlocking Opening Page Function Page Function 90 91 298 204 117 363 294 354 237 415 84 88 Locking and unlocking manually 7 Exterior rear view mirrors Power folding 8 Towing eyes 9 Front lamps a Hood Engine oil Coolant b Wipers Wiper blades, replacing Wiper blades, cleaning c Windshield 350 106 107 388 354 239 241 243 116 363 294 Cleaning with wiper fluid Cleaning d Power tilt/sliding sunroof e Roof rails Carriers f Tires and wheels Checking tire inflation pressure Spare wheel Flat tire g Headlamp cleaning system h Front fog lamp Page 116 294 205 210 209 245, 401 253 302 366 113 354 29 At a glance Cockpit Cockpit 30 Function Page Function At a glance Cockpit Page a Glove box b Power outlet c Center console d Starter switch e Steering wheel adjustment, manual f On-board diagnostics (OBD) socket g Hood lock release h Parking brake release j Parking brake pedal 215 221 40 94 103 240 127 127 k Remote tailgate switch, power tailgate l Door control panel m Exterior lamp switch n Steering wheel adjustment, electrical Heated steering wheel o Combination switch • Turn signals • Wipers • High beam 93 43 109 103 104 113 116 112 Function 1 Cruise control lever 2 Instrument cluster 3 Multifunction steering wheel 4 Horn 5 Steering wheel gearshift control 6 Gear selector lever 7 Front Parktronic warning indicators 8 Overhead control panel 9 Glove box lid release, glove box lock Page 164 32, 138 38, 140 135 129 176 42 216 31 At a glance Instrument cluster Instrument cluster 32 Function Page Function Page Function At a glance Instrument cluster Page 1 L Left turn signal indicator lamp 2 To dim instrument cluster illumination 3 Reset button for: • Resetting trip odometer • Resetting all settings 4 To brighten instrument cluster illumination 139 139 152 139 5 K Right turn signal indicator lamp 6 Clock 7 Speedometer with: ; Brake warning lamp, USA only 154 v ESP® warning lamp - Antilock Brake System (ABS) indicator lamp m Variable speed limiter indicator lamp2 338 l Distance warning lamp3 3 Brake warning lamp, Canada only H Combination low tire pressure/TPMS malfunction telltale, USA only 2 Lamp without function. It illuminates when the ignition is on. It should go out when the engine is running. 3 Warning lamp without function. It illuminates when the ignition is on. It should go out when the engine is running. 339 343 340 255, 346 33 At a glance Instrument cluster 34 Function Page Function A High-beam headlamp indicator lamp a Fuel gauge with: Fuel tank reserve warning lamp 4 Fuel filler flap indicator: The fuel filler flap is located on the rear right- hand side. b Multifunction display with: 8 Multifunction display with: • Trip odometer • Main odometer 9 Tachometer with: < Seat belt telltale q Preglow indicator lamp, diesel engine only 1 Supplemental Restraint System (SRS) indicator lamp ± Engine malfunction indicator lamp, Canada only ? Engine malfunction indicator lamp, USA only 142 139 142 64, 341 123 47, 342 345 345 Page 112 344 237 142 At a glance Instrument cluster Page Function • Outside temperature indicator or digital speedometer (depending on selected setting in the control system) • Transmission position indicator • Gear range indicator • Automatic transmission program mode indicator • Rear window wiper indicator • Downhill Speed Regulator (DSR) indicator • Off-road driving program indicator 145, 153 132 133 134 117 167, 168 169 35 At a glance Storage compartments Storage compartments 36 Function 1 Glove box 2 Door pockets 3 Parcel nets on front seat backrests 4 Vehicle tool kit, spare wheel 5 First aid kit Page 215 210 298 298 Function 6 Holder, e.g. for gas cards 7 Storage compartment Ashtray 8 Parcel net in front passenger footwell Page 219 215 219 210 At a glance Storage compartments Page Function 9 Cup holder a Storage compartment with coin holder b Rear storage compartments c Cup holder 218 217 217 218 37 At a glance Multifunction steering wheel Multifunction steering wheel Function 1 Multifunction display 2 Press button s • to take a call • to dial4 • to redial4 Press button t • to end a call • to reject an incoming call Press button æ or ç • to select submenus in the Settings menu • to set values • to set the volume Page 142 161 161 161 161 161 152 Function Page Press button ! to turn the Voice Control System on5, see separate operating instructions 3 Press button è or · to select next/previous menu 151 Press button j or k briefly • to move within a menu • to select previous or next track, scene or stored station within Audio/DVD menu • to switch to the phone book and select a name or number within Telephone menu 149 161 4 Function only available in telephone menu. 5 Vehicles without Voice Control System: Button without function. 38 At a glance Multifunction steering wheel Function Page Press and hold button j or k • to select previous or next track with quick search or to select previous or next station in station list or wave band within Audio/ DVD menu • to start the quick search in the phone book within Telephone menu Press button 0 to turn the Voice Control System off5, see separate operating instructions 149 161 5 Vehicles without Voice Control System: Button without function. 39 At a glance Center console Center console Upper part 40 Function Page Function Page 1 COMAND system, see separate operating instructions 2 Climate control 3-zone automatic climate control Rear window defroster 3 Seat heating, front passenger side 4 Seat ventilation, front passenger side, Canada only 5 Parktronic system deactivation switch 6 Vehicle level control switch 7 Front passenger front air bag off indicator lamp 8 Storage compartment 183 191 204 102 101 177 171 56 216 9 Alarm system indicator lamp a Electronic Stability Program (ESP®) switch b Adaptive Damping System (ADS) switch c Seat ventilation, driver’s side, Canada only d Seat heating, driver’s side, Canada only e Switch for Downhill Speed Regulation (DSR) f Hazard warning flasher switch g Switch for off-road driving program ML 63 AMG: Program mode selector switch for automatic transmission 81 78 170 101 102 166 113 169 136 Lower part Function 1 Storage compartment or Ashtray 2 Cup holder 3 Front armrest storage compartment 4 Card, ticket holder Page 216 219 218 217 218 At a glance Center console 41 At a glance Overhead control panel Overhead control panel Function Page Function 1 Left front reading lamp on/ off 2 Rear interior lighting on/off 3 Automatic interior lighting 4 Front interior lighting on/ off 5 Right reading lamp on/off 6 Front right interior lamp 7 Power tilt/sliding sunroof switch 8 Tele Aid (emergency call system) button 9 Interior rear view mirror a Front right reading lamp 115 115 115 115 115 115 205 225 105 115 42 Page 115 229 b Front left reading lamp c Garage door opener d Vehicles without telephone installed: Hands-free microphone for Tele Aid (emergency call system) and Voice Control System, see separate operating instructions e Vehicles with telephone installed: Hands-free microphone for Tele Aid (emergency call system), telephone and Voice control system, see separate operating instructions f Front left interior lamp 115 Door control panel Function Page Function At a glance Door control panel Page 6 Rear door window override switch 7 Remote tailgate switch, power tailgate 74 91 1 Inside door handle 2 Central locking/unlocking switch 3 Exterior rear view mirror adjustment 4 Selection buttons for exterior rear view mirror adjustment Power-folding exterior rear view mirrors 5 Switches for opening/ closing front and rear door windows 88 89 106 106 107 119 43 44 Safety and security Vehicle equipment .............................. 46 Occupant safety .................................. 46 Panic alarm .......................................... 75 Driving safety systems ....................... 75 Anti-theft systems .............................. 80 45 Safety and security Occupant safety Vehicle equipment i This Operator’s Manual describes all features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual. 46 Occupant safety Introduction In this section you will learn the most important facts about the restraint system components of the vehicle. The restraint systems are RSeat belts RChild restraints RLower Anchors and Tethers for CHildren (LATCH) Additional protection potential is provided by: RSupplemental Restraint System (SRS) with - Air bags - Air bag control unit (with crash sensors) - Emergency Tensioning Device (ETD) for seat belts - Seat belt force limiter RActive head restraints RPreventive occupant safety (PRE-SAFE®) RAir bag system components with - Front passenger front air bag off indicator lamp - USA only: Front passenger seat with Occupant Classification System (OCS) - Canada only: Front passenger seat with BabySmartTM air bag deactivation system Although the systems are independent, their protective functions work in conjunction with each other. G Warning! Modifications to or work improperly conducted on restraint system components or their wiring, as well as tampering with interconnected electronic systems, can lead to the restraint systems no longer functioning as intended. Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvertently or fail to deploy in accidents although the deceleration threshold for air bag deployment is exceeded. Therefore, never modify the restraint systems. Do not tamper with electronic components or their software. i For information on infants and children traveling with you in the vehicle and restraint systems for infants and children, see “Children in the vehicle” (Y page 68). SRS indicator lamp The SRS system conducts a self-test when the ignition is switched on and in regular intervals while the engine is running. This facilitates detection of system malfunctions. The 1 indicator lamp in the instrument cluster comes on when the ignition is switched on and goes out no later than a few seconds after the engine has been started. The SRS components are in operational readiness if the 1 indicator lamp is not lit when the engine is running. A malfunction in the system has been detected if the 1 indicator lamp Rfails to go out after approximately 4 seconds after the engine is started Rdoes not come on at all Rcomes on after the engine was started or while driving G Warning! In the event that the 1 indicator lamp comes on while driving or does not come on at all, the SRS self-check has detected a malfunction. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked; otherwise the SRS may not deploy when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury. In addition, improper work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center. If it is necessary to modify an air bag system to accommodate a person with disabilities, contact an authorized Mercedes-Benz Center or call our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) for details. Safety and security Occupant safety Air bags G Warning! Air bags are designed to reduce the potential of injury and fatality in certain frontal impacts (front air bags), side impacts (side impact air bags and window curtain air bags), or rollovers (window curtain air bags). However, no system available today can completely eliminate injuries and fatalities. The deployment of the air bags temporarily releases a small amount of dust from the air bags. This dust, however, is neither injurious to your health, nor does it indicate a fire in the vehicle. The dust might cause some temporary breathing difficulty for people with asthma or other breathing trouble. To avoid this, you may wish to get out of the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door. G Warning! To reduce the risk of injury when the front air bags inflate, it is very important for the driver and front passenger to always be in 47 Safety and security Occupant safety a properly seated position and to wear their respective seat belt. For maximum protection in the event of a collision always be in normal seated position with your back against the seat backrest. Fasten your seat belt and make sure it is properly positioned on your body. Since the air bag inflates with considerable speed and force, a proper seating position and correct positioning of the hands on the steering wheel will help to keep you at a safe distance from the air bag. Occupants who are not wearing their seat belt, are not seated properly or are too close to the air bag can be seriously injured or killed by an air bag as it inflates with great force instantaneously: RSit with the seat belt properly fastened in a position that is as upright as possible with your back against the seat backrest. RMove the driver seat as far back as possible, still permitting proper operation of vehicle controls. The distance from the center of the driver’s chest to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm) or more. You should be able to accomplish this by adjusting 48 the seat and steering wheel. If you have any difficulties, please contact an authorized Mercedes-Benz Center. RDo not lean your head or chest close to the steering wheel or dashboard. RKeep hands on the outside of the steering wheel rim. Placing hands and arms inside the rim can increase the risk and potential severity of hand/arm injury when the driver’s front air bag inflates. RAdjust the front passenger seat as far as possible rearward from the dashboard when the seat is occupied. ROccupants, especially children, should never place their bodies or lean their heads in the area of the door where the side impact air bag inflates. This could result in serious injuries or death should the side impact air bag be deployed. Always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. RCanada only: Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmartTM compatible child seat, which operates with the BabySmartTM air bag deactivation system installed in the vehicle to deactivate the front passenger front air bag when it is installed properly. Otherwise they will be struck by the air bag when it inflates in a crash. If this happens, serious or fatal injury will result. Failure to follow these instructions can result in severe injuries to you or other occupants. If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator’s Manual. G Warning! Accident research shows that the safest place for children in an automobile is in the rear seat. There is a possibility for a side impact air bag related injury if occupants, especially children, are not properly seated or restrained when next to a side impact air bag which needs to deploy rapidly in a side impact in order to do its job. To help avoid the possibility of injury, please follow these guidelines: (1) (2) Always sit as upright as possible, properly use the seat belts, and for children 12 years old and under, use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. Always wear seat belts properly. Air bags are designed to deploy only in certain frontal impacts (front air bags), side impacts (side impact and window curtain air bags) which exceed preset deployment thresholds, and in certain rollovers (window curtain air bags). Only in the event of such a situation will they provide their supplemental protection. The driver and passengers should always wear their seat belts. Otherwise it is not possible for the air bags to provide their supplemental protection. In case of other types of impacts and impacts below air bag deployment thresholds, air bags will not deploy. The driver and passengers will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also needed to provide the best possible protection in a rollover. Air bags are not a substitute for seat belts. Always wear your seat belt, regardless of whether or not your vehicle is equipped with air bags. It is important to your safety and that of your passengers that you replace deployed air bags and repair any malfunctioning air bags to make sure the vehicle will continue to provide supplemental crash protection for occupants. Safety guidelines for the seat belt, Emergency Tensioning Device (ETD) and air bag G Warning! RDamaged seat belts or seat belts that have been subjected to stress in an accident must be replaced and their anchoring points must also be checked. Only use seat belts installed or supplied by an authorized Mercedes-Benz Center. RAir bags and pyrotechnic emergency tensioning devices (ETDs) contain perchlorate material, which may require Safety and security Occupant safety special handling and regard for the environment. Check with your local government’s disposal guidelines. California residents, see www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm. RAir bags and ETDs are designed to function on a one-time-only basis. An air bag or ETD that is deployed must be replaced. PRE-SAFE® has electrically operated reversible pre-tensioners in addition to the pyrotechnic ETDs. RDo not pass seat belts over sharp edges. They could tear. RDo not make any modification that could change the effectiveness of the seat belts. RDo not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection. RNo modifications of any kind may be made to any components or wiring of the SRS. This includes changing or removing any component or part of the SRS, the installation of additional trim material, seat covers, badges, etc. over the 49

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2009 Mercedes-benz M Class Owners Manual