2002 Mercedes-benz M Class Owners Manual

data

Index

Interior equipment

140

5. Pull lock button (2) up, and fold seat back forward

until it locks in place. The red backrest lock indicators at the lock buttons (2) are not visible in locked position.

6. Press and hold lock button (3) to unlock lever (4).

Pull lever (4) in direction of arrow (5), then pull lever (1) and push down seat bench section until it locks in place.

To return seat bench section to sitting position:

4. Install and adjust head restraint.

1. Pull lever (1) and raise seat bench section until it

locks in place.

2. Pull lock button (2) up, and unfold seat back to

upright position. Check for secure locking by pushing and pulling on the backrest. The red backrest lock indicators at the lock buttons (2) are not visible in locked position.

3. Pull lever (1) in direction of arrow, and slide seat

bench section rearward to desired position.

For installation of head restraints see page 143.

Warning! Failure to assure that seats are locked into place could result in an increased chance of injury in an accident. Never place hands under seat or near any moving parts while a seat is being adjusted.

Interior equipment

141

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

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Index

Interior equipment

142

Easy entry/exit feature (only in vehicles with third row seats)

Folding right seat bench section for access to rear compartment area:

1. Move right front seat forward. 2. Slide seat bench section forward. 3. Push head restraint fully down and tilt it forward,

see page 45.

4. Pull lock button (2) of seat back up, and fold seat

back forward.

5. Remove respective cargo floor plate, see page 147. 6. Pull lever (6) up, and fold seat bench section

forward.

Resetting seat bench:

1. Pull down on seat bench section until it locks into

place.

2. Pull lock button (2) up, and unfold seat back to

upright position. Check for secure locking by pushing and pulling on the backrest. The backrest lock indicators at the lock buttons (2) are not visible in locked position.

3. Pull up and adjust head restraint.

Caution! Never drive with the second row right seat folded forward (easy entry/exit feature). It could open and fold back unintentionally. When unfolding the seat, be sure that there is no danger of anyone being harmed by the procedure.

Rear seat head restraints

Raising: Pull up on head restraint. Lowering: Push down on head restraint. Adjust head restraint to support the back of the head approximately at ear level. The head restraint angle can also be adjusted manually.

Removal: Pull head restraint to its highest position. Push lock button (1) and pull out head restraint completely with both hands. The head restraint(s) should be stored below the cargo floor plates. Installation: Insert the head restraint and push it down to the stop. Ensure proper head restraint positioning, see above.

Warning! For your protection, drive only with properly positioned head restraints. Adjust head restraint to support the back of the head approximately at ear level. Do not drive the vehicle without the seat head restraints. Head restraints are intended to help reduce injuries during an accident.

Caution! Do not remove head restraints except when mounting seat covers. Whenever head restraints have been removed be sure to reinstall them before driving.

Interior equipment

143

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

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Car care

Technical

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Index

Interior equipment

144

Third row seats (optional on ML 320 and ML 500)

Two single seats can be unfolded to enlarge the seating area.

4. Disengage hook (2) and attach belt at hook and loop

strip on underside of seat.

To fold seat down:

1. Remove head restraint from seat cushion. 2. Remove cargo floor plate, see page 147. 3. Lift tensioner (1) upward to a horizontal position to

release tension of the strap.

5. Fold seat down until it locks securely in place.

Important! When seat is correctly unfolded, the red marking on the seat release (4) should not be visible.

6. Store cargo floor plates inside the backrest, see

page 148.

7. Pull release lever (3) and unfold seat back until it

locks securely in place.

5. Install head restraint in openings provided in seat

cushion.

8. Install head restraint in seat back.

6. Install cargo floor plates, see page 147.

Warning! Failure to assure that seats are locked into place could result in an increased chance of injury in an accident. Never place hands under seat or near any moving parts while a seat is being adjusted. For your protection, drive only with properly positioned head restraints. Adjust head restraint to support the back of the head approximately at ear level.

Note: For removal and installation of head restraint refer to rear seat head restraints on page 143.

To store seat:

1. Remove head restraint from seat back. 2. Pull release lever (3) and fold seat back forward

until it audibly locks securely in place.

3. Remove cargo floor plates from the backrest. 4. Pull seat release (4) and fold seat up. Engage

hook (2) in ceiling mount. Pull on free end of strap until tight.

Important! After folding the seats up, by hand place the lap belt portion of the seat belt behind the seat (arrow). Otherwise, the lap belt may be subject to damage and could rip.

Interior equipment

145

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

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Index

Interior equipment

146

To remove seat:

3. Move lever (5) upward and remove seat.

1. Lift tensioner (1) upward to a horizontal position to

release tension of the strap.

2. Disengage hook (2) and attach belt at hook and loop

strip on underside of seat.

To install seat: Place seat into the mounting clamps and click the seat into place.

Removable cargo floor plates

To remove: Lift cargo floor plate at rear edge until it unhinges. Remove cargo floor plate by pulling it rearward.

To install: Grip into opening (2) and guide pins (3) into attachment openings (4) until release (5) audibly locks.

The cargo floor plates (1) behind the split rear seat bench are removable.

Interior equipment

147

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Interior equipment

148

Storage of cargo floor plates

To store cargo floor plates, open hook and loop strip (6) at bottom of backrest of the split rear seat bench and insert floor plates (7, arrow).

Note: Before storing the left cargo floor plate, fold it together in direction of arrow.

Enlarged cargo area The cargo area can be enlarged by moving the rear seat bench forward. Also, the left, the right or both sections may be folded according to need. For folding and resetting seating to standard positions, see page 139.

Warning! Always lock backrest in its upright position when rear seat bench is occupied by passengers, or cargo is being carried behind the seat bench. To help avoid personal injury from smaller objects flying in the occupant area during a collision or sudden maneuver, always use partition net when transporting cargo, see page 151.

Interior equipment

149

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Interior equipment

150

Cargo tie-down rings

Carefully secure cargo by applying even load on all rings with rope of sufficient strength to hold down the cargo. The cargo area is provided with four tie-down anchors. Additional two rings are located at the rear of front seats.

Caution! While the partition net will help protect you from smaller objects, it cannot prevent the movement of large, heavier objects into the passenger area in an accident. Such items must be properly secured using the cargo tie-down rings in the cargo area floor.

Hooks

Partition net (MB Accessory) Use of the partition net is a particularly important safety factor when the vehicle is loaded higher than the top of the seat backrests with smaller objects. The partition net can be installed behind the backrests of the front or rear seats.

Note: Passenger use of seats behind installed partition net is restricted because of the footwell being taken up by the net.

Four hooks, located on the rear compartment trim panels can be used to secure light weight items (maximum permissible weight per hook: 9 lbs. [4 kg]).

Interior equipment

151

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

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Interior equipment

152

P68.50-2147-26

Installation:

1. Engage partition net in holders (1).

2. Insert tie down hooks (2) in rings (3) behind the

front seats.

3. Pull on loose ends of tie downs until net is tight.

For installation behind the rear seats, see next page.

Removal:

1. Lift tensioner (4) upward to a horizontal position to

release tensioning of the strap.

2. Disengage tie down hooks (2) from rings (3). 3. Remove partition net from holders (1) and close the

covers.

Storage:

1. Roll up and close partition net. 2. Store partition net behind rear seat bench.

Caution! While the partition net will help protect you from smaller objects, it cannot prevent the movement of large, heavier objects into the passenger area in an accident. Such items must be properly secured using the cargo tie-down rings in the cargo area floor, see page 150.

Installation behind rear seats

1. Insert tie down hooks (2) in rings (3) behind the

rear seats.

2. Pull on loose ends of tie downs until net is tight.

Interior equipment

153

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

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Index

Interior equipment

154

Loading instructions

The total load weight including vehicle occupants and luggage/cargo should not exceed the vehicle capacity weight indicated on the certification label which can be found on the left door pillar. The handling characteristics of a fully loaded vehicle depend greatly on the load distribution. It is therefore recommended to load the vehicle according to the illustrations shown, with the heaviest items being placed towards the front of the vehicle.

Always place items being carried against front or rear seat backrests, and fasten them as securely as possible. The heaviest portion of the cargo should always be kept as low as possible against front or rear seat backrest since it influences the handling characteristics of the vehicle. For additional safety when transporting cargo while the rear seats are unoccupied, fasten the outer seat belts crosswise into the opposite side buckles.

Notes: The trunk is the preferred place to carry objects. The enlarged cargo area should only be used for items which do not fit in the trunk alone.

Warning! Always fasten items being carried as securely as possible using cargo tie-down rings and fastening materials appropriate for the weight and size of the load. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle, and can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, always use partition net when transporting cargo. Never drive vehicle with the liftgate open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

Cargo area cover blind (except vehicles with third row seats)

Closing blind: Pull blind (visual protection) across luggage/cargo area, and guide into holders (1) next to liftgate.

Opening blind: To roll up blind, disengage blind and guide retraction by its handle.

Interior equipment

155

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Interior equipment

156

Installing blind: Place left side of blind in left mount. Position right side of blind over right mount. Push button (2), releasing mounting sleeve to slide into mount.

Notes: A removable cap is fitted into the mount openings on vehicles fitted with third row seats. Passenger use of third row seats with cargo area cover blind installed is restricted.

Removing blind: Pull right side mounting sleeve toward vehicle center (arrow) until button (2) engages, and remove blind from holders.

Telephone, general

Warning! A driver’s attention to the road must always be his/ her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the telephone while driving, please use the hands-free device and only use the telephone when road and traffic conditions permit. Some jurisdictions prohibit the driver from using a cellular telephone while driving a vehicle. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of approximately 50 feet (approximately 14 m) every second.

Never operate radio transmitters equipped with a built-in or attached antenna (i.e. without being connected to an external antenna) from inside the vehicle while the engine is running. Doing so could lead to a malfunction of the vehicle’s electronic system, possibly resulting in an accident and personal injury.

See separate instruction manual for instructions on how to operate the telephone.

Cellular telephone

Warning! Some jurisdictions prohibit the driver from using a cellular telephone while driving a vehicle. Whether or not prohibited by law, for safety reasons, the driver should not use the cellular telephone while the vehicle is in motion. Stop the vehicle in an safe location before answering or placing a call.

Interior equipment

157

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

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Garage door opener

158

Garage door opener

RESET MODE

1 Signal transmitter keys 2 Hand-held remote control transmitter

The built-in remote control is capable of operating up to three separately controlled objects.

Warning! When programming a garage door opener, the door moves up or down. When programming or operating the remote control make sure there is no possibility of anyone being harmed by the moving door.

Notes: Certain types of garage door openers are incompatible with the integrated opener. If you should experience difficulties with programming the transmitter, contact your authorized Mercedes-Benz Light Truck Center, or call Mercedes-Benz Customer Assistance Center (in the USA only) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.

For operation in the USA only: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any unauthorized modification to this device could void to the user’s authority to operate the equipment.

Programming or reprogramming the integrated remote control:

1. Turn key in steering lock to position 1 or 2. 2. Hold the end of the hand-held transmitter of the

device you wish to train approximately 2 to 5 inches (5 cm to 12 cm) away from the surface of the integrated remote control located on the overhead console, keeping the indicator lamp in view.

3. Using both hands, simultaneously push the hand- held transmitter button and the desired integrated remote control button. Do not release the buttons until completing step 4.

4. The indicator lamp on the integrated remote control

will flash, first slowly and then rapidly. When the indicator lamp flashes rapidly, both buttons may be released (the rapid flashing lamp indicates successful programming of the new frequency signal). To program the remaining two buttons, follow steps 1 through 4.

Note: If after repeated attempts, you do not successfully program the integrated remote control device to learn the signal of the hand-held transmitter, the garage door opener could be equipped with the “rolling code feature”.

Garage door opener

159

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Garage door opener

160

Rolling code programming: To train a garage door opener (or other rolling code devices) with the rolling code feature, follow these instructions after completing the “Programming” portion of this text. (A second person may make the following training procedures quicker and easier.)

1. Locate training button on the garage door opener

motor head unit. Exact location and color of the button may vary by garage door opener brand. If there is difficulty locating the transmitting button, reference to garage door opener operator’s manual. 2. Press “training” button on the garage door opener

motor head unit (which activates the “training light”).

Note: Following step 2, there are 30 seconds to initiate step 3.

3. Firmly press and release the programmed

integrated remote control transmit button. Press and release same button a second time to complete the training process. (Some garage door openers may require you to do this procedure a third time to complete the training.)

4. Confirm the garage door operation by pressing the

programmed button on the integrated remote control transmitter.

Canadian programming: During programming, your hand-held transmitter may automatically stop transmitting. Continue to press and hold the integrated remote control transmitter button (note steps 1 through 4 in the “Programming” portion) while you press and re-press (“cycle”) your hand-held transmitter every two seconds until the frequency signal has been learned. The indicator lamp will flash slowly and then rapidly after several seconds upon successful training.

Operation of remote control:

Erasing the remote control memory:

1. Turn key in steering lock to position 1 or 2. 2. Select and press the appropriate button to activate the remote controlled device. The integrated remote control transmitter continues to send the signal as long as the button is pressed – up to 20 seconds.

1. Turn key in steering lock to position 1 or 2. 2. Simultaneously holding down the left and right side

buttons for approximately 20 seconds, or until the control lamp blinks rapidly, will erase the codes of all three channels.

Garage door opener

161

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Driving

Control and operation of

radio transmitters ..................... 164

The first 1 000 miles

(1 500 km) ................................. 165
Maintenance ................................... 165
Tele Aid ........................................... 166
Catalytic converter ........................ 178
Emission control ............................179
Steering lock ...................................180
Starting and turning off

the engine ..................................182
Automatic transmission ...............183
Parking brake ................................. 191

Driving instructions .......................192
Drive sensibly – save fuel .........192
Drinking and driving .................192
Pedals ...........................................192
Power assistance .........................193
Brakes ...........................................193
Driving off ....................................194
Parking .........................................195
Tires ..............................................195
Snow chains ................................199
Winter driving instructions ......199
Deep water .................................. 201
Passenger compartment ........... 201
Traveling abroad ........................ 201
Off-Road driving ............................ 202
Trailer towing ................................ 209
Cruise control .................................214

Brake assist system

(BAS) ........................................... 217

Antilock brake system

(ABS) ........................................... 219

Four-wheel electronic

traction system (4-ETS+) ..........221

Electronic brake proportioning

(EBP) ...........................................222

Electronic stability program

(ESP) ...........................................223

Transmission control –

LOW RANGE mode ...................227

Parking assist

(Parktronic) ..............................230

What you should know

at the gas station .......................235

Check regularly and

before a long trip ......................238

Contents - Driving

163

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

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Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

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Control and operation of radio transmitters

164

Control and operation of radio transmitters MCS, radio and telephone

Telephones and two-way radio

Warning! Please do not forget that your primary responsibility is to drive the vehicle. Only operate the MCS, radio or telephone1 if road and traffic conditions permit. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of approximately 50 feet (approximately 14 m) every second.

1 Observe all legal requirements.

Warning! Never operate radio transmitters equipped with a built-in or attached antenna (i.e. without being connected to an external antenna) from inside the vehicle while the engine is running. Doing so could lead to a malfunction of the vehicle’s electronic system, possibly resulting in an accident and personal injury.

Radio transmitters, such as a portable telephone or a citizens band unit should only be used inside the vehicle if they are connected to an antenna that is installed on the outside of the vehicle. Refer to the radio transmitter operation instructions regarding use of an external antenna.

The first 1 000 miles (1 500 km) The more cautiously you treat your vehicle during the break-in period, the more satisfied you will be with its performance later on. Therefore, drive your vehicle during the first 1 000 miles (1 500 km) at moderate vehicle and engine speeds. During this period, avoid heavy loads (full throttle driving) and excessive engine speeds. Avoid accelerating by kickdown. It is not recommended to brake the vehicle by manually shifting to a lower gear. We recommend that you select positions “3”, “2” or “1” only at moderate speeds (for hill driving). After 1 000 miles (1 500 km) speeds may be gradually increased to the permissible maximum.

Maintenance We strongly recommend that you have your vehicle serviced by your authorized Mercedes-Benz Light Truck Center, in accordance with the Service Booklet at the times called for by the FSS. Failure to have the vehicle maintained in accordance with the Service Booklet at the designated times/ mileage may result in vehicle damage not covered by the Mercedes-Benz Limited Warranty. For information on the Flexible service system (FSS) see page 94. Check regularly and before a long trip, see page 238.

The first 1 000 miles

165

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

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Instruments and controls

Tele Aid

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Tele Aid (optional for Canada)

Important! The initial activation of the Tele Aid system may only be performed by completing the subscriber agreement and placing an acquaintance call using the “SOS” button. Failure to complete either of these steps will result in a system that is not activated. If the system is not activated the indicator lamp in the “SOS” button stays on after turning electronic key in starter switch to position 2 and the message “TELE AID – NOT ACTIVATED” will be shown in the MCS display for approx. 10 seconds. If you have any questions regarding activation, please call the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada).

(Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response; automatic and manual emergency, roadside assistance and information.

166

The Tele Aid system is operational providing that the vehicle’s battery is charged, properly connected, not damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted using the volume control on the MCS unit. To activate, press the “SOS” button, the Roadside Assistance button • or the Information button ¡, depending on the type of response required. Shortly after the completion of your Acquaintance Call, you will receive a user ID and password via first call mail. By visiting www.mbusa.com and selecting “Tele Aid” (USA only), you will have access to account information, remote door unlock, Info Services* profile and more.

* Optional

System self-check Initially, after turning the key in steering lock to position 2, malfunctions are detected and indicated (the indicator lamps in the “SOS” button, the Roadside Assistance button • and Information button ¡ stay on longer than 10 seconds or do not come on). The message “TELE AID – PLEASE VISIT WORKSHOP” appears in the MCS display.

Important! Always make sure that the indicator lamps in the “SOS” button, the Roadside Assistance button • and the Information button ¡ do not remain illuminated constantly in red and the message “TELE AID – VISIT WORKSHOP” is not displayed in the MCS display after the system self check. If a malfunction is indicated as outlined above, have the system checked at the nearest Mercedes-Benz Light Truck Center as soon as possible.

Emergency calls An emergency call is initiated automatically: • following an accident in which the Emergency Tensioning Retractors (ETR’s) or airbags deploy,

• if the antitheft alarm or the tow away alarm stays on

for more than 20 seconds, see pages 36 and 37.

An emergency call can also be initiated manually by opening the cover next to the inside rear view mirror labeled “SOS”, then briefly pressing the button located under the cover. See below for instructions on initiating an emergency call manually.

Once the emergency call is in progress, the indicator lamp in the “SOS” button will begin to flash. The message “EMERGENCY CALL – CONNECTING CALL” appears in the MCS display. When the connection is established, the message “EMERGENCY CALL – CALL CONNECTED” appears in the MCS display. All information relevant to the emergency, such as the location of the vehicle (determined by the GPS satellite location system), vehicle model, identification number and color are generated. A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. When a voice connection is established the audio system mutes and the message “TELE AID – EMERGENCY CALL ACTIVE” appears in the MCS display. The Response Center will attempt to determine more precisely the nature of the accident provided they can speak to an occupant of the vehicle.

Tele Aid

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

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167

Instruments and controls

Tele Aid

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

The Tele Aid system is available if: • it has been activated and is operational. Activation requires a subscription for monitoring services and cellular air time

• the relevant cellular phone network and GPS signals

are available and pass the information on to the response center.

Note: Location of the vehicle on a map is possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the response center.

168

Warning! If the indicator lamp in the “SOS” button is illuminated continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message “EMERGENCY CALL – CALL FAILED” appears in the MCS display for approx. 10 seconds. Should this occur, assistance must be summoned by other means.

Initiating an emergency call manually

RESET

MODE

RESET

MODE

P82.95-2293-26

P82.95-2294-26

Briefly press on cover (1) – the cover will open.

Press the SOS button (2) briefly. The indicator lamp in the SOS button (2) will flash until the emergency call is concluded. Wait for a voice connection to the Response Center. Close the cover (1) after the emergency call is concluded.

Tele Aid

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

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169

Instruments and controls

Tele Aid

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

Warning! If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle’s approximate location if they receive an automatic “SOS” signal and cannot make voice contact with the vehicle occupants.

170

Roadside Assistance button •

RESET

MODE

P82.95-2292-26

Located in the overhead control panel is the Roadside Assistance button •. Briefly press on cover (3) – the cover will open. Pressing and holding the Roadside Assistance button • (for longer than 2 seconds) will initiate a call to a Mercedes-Benz Roadside Assistance dispatcher. The button will flash while the call is in progress. The message “ROADSIDE ASSISTANCE – CONNECTING CALL” appears in the MCS display.

When the connection is established, the message “ROADSIDE ASSISTANCE – CALL CONNECTED” appears in the MCS display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). While the call is connected, you can change to navigation menu by pressing NAVI button on the MCS. A voice connection between the Roadside Assistance dispatcher and the occupants of the vehicle will be established. When a voice connection is established the audio system mutes and the message “TELE AID – ROADSIDE ASSISTANCE CALL ACTIVE” appears in the MCS display. The nature of the need for assistance can then be described. The Mercedes-Benz Roadside assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing charges may apply. Refer to the Roadside Assistance manual for more information.

These programs are only available in the USA: • Sign and Drive services: Services such as jump start, a few gallons of fuel or the replacement of a flat tire with the vehicle spare tire are obtainable,

• Remote Vehicle Diagnostics: This function permits the Mercedes-Benz Roadside Assistance dispatcher to download malfunction codes and actual vehicle data.

Notes: The indicator lamp in the Roadside Assistance button • remains illuminated in red for approximately 10 seconds during the system self-check after turning key in steering lock to position 2 (together with the “SOS” button and the Information button ¡). See system self-check on page 166 when the indicator lamp does not light up in red or stay on longer than approximately 10 seconds.

Tele Aid

Instruments and controls

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

171

Instruments and controls

Tele Aid

Operation

Driving

Instrument cluster display

Practical hints

Car care

Technical

data

Index

If the indicator lamp in the Roadside Assistance button • is illuminated continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an Roadside Assistance call (e.g. the relevant cellular phone network is not available). The message “ROADSIDE ASSISTANCE – CALL FAILED” appears in the MCS display. Should this occur, assistance must be summoned by other means. Roadside Assistance calls can be terminated using the END button on the MCS unit.

172

Information button ¡

RESET

MODE

P82.95-2292-26

Located in the overhead control panel is the Information button ¡. Briefly press on cover (3) – the cover will open. Pressing and holding the Information button ¡ (for longer than 2 seconds) will initiate a call to the Customer Assistance Center. The button will flash while the call is in progress. The message “INFO – CONNECTING CALL” appears in the MCS display. When the connection is established, the message “INFO – CALL CONNECTED” appears in the MCS display.

The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). While the call is connected, you can change to navigation menu by pressing NAVI button on the MCS. A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. When a voice connection is established, the audio system mutes and the message “TELE AID – INFO CALL ACTIVE” appears in the MCS display. Information regarding the operation of your vehicle, the nearest Mercedes-Benz Light Truck Center or Mercedes-Benz USA products and services is available to you. For more details concerning Tele Aid, please visit www.mbusa.com and use your ID and password, sent to you separately, to learn more (USA only).

Notes: The indicator lamp in the Information button ¡ remains illuminated in red for approximately 10 seconds during the system self-check after turning key in steering lock to position 2 (together with the “SOS” button and the Roadside Assistance button •). See system self-check on page 166 when the indicator lamps do not light up in red or stay on longer than approximately 10 seconds. If the indicator lamp in the Information button ¡ is illuminated continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an Roadside Assistance call (e.g. the relevant cellular phone network is not available). The message “Info – CALL FAILED” appears in the MCS display. Should this occur, information must be summoned by other means. Information calls can be terminated using the END button on the MCS unit.

Tele Aid

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Tele Aid

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Important! If the indicator lamps do not start flashing after pressing one of the buttons or remain illuminated (in red) at any time, the Tele Aid system has detected a fault or the service is not currently active, and may not initiate a call. Visit your Mercedes-Benz Light Truck Center and have the system checked or contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada) as soon as possible.

174

Upgrade Signals Tele Aid system processes calls using the following priority. • Automatic emergency – First priority • Manual emergency – Second priority • Roadside assistance – Third priority • Information – Fourth priority Should a higher priority call be initiated while you are connected, an upgrade (alternating) tone will be heard, and the appropriate indicator lamp will flash. If certain information such as vehicle identification number or customer information is not available, the operator may need to retransmit. During this time you will hear a chirp and voice contact will be interrupted. Voice contact will resume once the retransmission is completed. Once a call is concluded, a chirp will be heard and the appropriate indicator lamp will stop flashing. The MCS system operation will resume.

Important! If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Customer Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Customer Service at 1-800-387-0100 in Canada.

Notes: The indicator lamp for the respective button flashes until the call is concluded and this can only be completed by a Response Center or Customer Assistance Center representative, except Roadside assistance and Information calls, which can also be terminated by using the End button on the MCS unit. When a Tele Aid call has been initiated, the MCS system audio is muted and the selected mode (radio, tape or CD) pauses. The optional cellular phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Disconnect the coiled cord and place the call. The navigation system (if engaged) will continue to run. A pop-up window will appear in the MCS display to indicate that a Tele Aid call is in progress.

Remote door unlock In the case you have your vehicle locked unintentionally (e.g. key inside vehicle), and no other key is available, contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your password which you provided when you completed the subscriber agreement. Then return to your vehicle and pull outside handle of liftgate for a minimum of 20 seconds until the “SOS” button is flashing. As an alternative, you may unlock the vehicle via Internet using the ID and password sent to you shortly after the completion of your Acquaintance Call. The Response Center will then unlock your vehicle with the remote door unlocking feature.

Note: The remote door unlock feature is available if the relevant cellular phone network is available. The SOS button will flash and the message “EMERGENCY CALL – CALL CONNECTED” will appear in the MCS display to indicate receipt of the door unlock command.

Tele Aid

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175

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Once the vehicle is unlocked, a Response Center specialist will attempt to establish voice contact with the vehicle occupants. If the outside liftgate handle was pulled for more than 20 seconds before door unlock authorization was received by the Response Center, you must wait 15 minutes before pulling the outside liftgate handle again.

176

Stolen vehicle tracking services In the event your vehicle was stolen, report the incident to the police who will issue a numbered incident report. Pass this number on to the Mercedes-Benz Response Center. The Response Center will then attempt to covertly contact the vehicle’s Tele Aid system. Once the vehicle is located, the Response Center will contact the local Law Enforcement and you. The vehicle’s location will only be provided to Law Enforcement.

Info Services (optional, except Canada) Info Services categories include news, sports, stocks, weather and calendar reminders. Choices can be selected via www.mbusa.com or by calling 1-800-FOR- MERcedes. To request Info Services press the TEL button and then the SVC soft key on the MCS unit. Then select UPDT soft key. “NEW INFO SERVICE REQUEST TRANSMITTED” will appear in the MCS display and call status messages will appear in the MCS display. Once information is available, the message “NEW INFO RECEIVED READ LATER WHEN STOPPED?” will appear. Select “Yes”. With the vehicle stopped in a safe location press TEL button, SVC soft key to read messages.

Important! Tele Aid utilizes the cellular network for communication and the GPS (Global Positioning System) satellites for vehicle location. If either of these signals are unavailable, the Tele Aid system may not function and if this occurs, assistance must be summoned by other means.

Warning! The Tele Aid control unit is located under the front passenger seat. If there is accumulation of water or other liquid in this area, the Tele Aid control unit could suffer an electrical short circuit making the system inoperative. In this case the indicator lamp in the “SOS” button will not illuminate during or will remain illuminated after the system self-check. Have the system checked at the nearest Mercedes-Benz Light Truck Center as soon as possible.

Tele Aid

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177

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Catalytic converter

178

Catalytic converter Your Mercedes-Benz is equipped with monolithic type catalytic converters, an important element in conjunction with the oxygen sensors to achieve substantial control of the pollutants in the exhaust emissions. Keep your vehicle in proper operating condition by following our recommended maintenance instructions as outlined in your Service Booklet.

Caution! To prevent damage to the catalytic converters, use only premium unleaded gasoline in this vehicle. Any noticeable irregularities in engine operation should be repaired promptly. Otherwise, excessive unburned fuel may reach the catalytic converter causing it to overheat, which could start a fire.

Warning! As with any vehicle, do not idle, park or operate this vehicle in areas where combustible materials such as grass, hay or leaves can come into contact with the hot exhaust system, as these materials could be ignited and cause a vehicle fire.

Emission control Certain systems of the engine serve to keep the toxic components of the exhaust gases within permissible limits required by law. These systems, of course, will function properly only when maintained strictly according to factory specifications. Any adjustments on the engine should, therefore, be carried out only by authorized Mercedes- Benz Light Truck Center qualified technicians. Engine adjustments should not be altered in any way. Moreover, the specified service jobs must be carried out regularly according to Mercedes-Benz servicing requirements. For details refer to the Service Booklet.

Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide, and inhaling it can cause unconsciousness and lead to death. Do not run the engine in confined areas (such as a garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these conditions, drive only with at least one window fully open.

Emission control

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179

Instruments and controls

Steering lock

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180

Steering lock

1 Steering is unlocked.

(If necessary, move steering wheel slightly to allow the key to be turned clockwise to position 1.) Most electrical consumers can be operated. For detailed information see respective subjects.

2 Driving position.

Selector lever is unlocked. To move the selector lever out of position “P” firmly depress the service brake pedal.

3 Starting position. See page 182 for starting and turning off the engine.

Warning! When leaving the vehicle always remove the key from the steering lock, and lock the vehicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehicle equipment may cause serious personal injury.

0 The key can be withdrawn in this position only. The steering is locked when the key is removed from the steering lock. If necessary, move steering wheel slightly to allow the locking mechanism to engage. The key can only be removed with the selector lever in position “P”. After removing the key or with the key in steering lock position 0 or 1 the selector lever is locked in position “P”.

Caution! To prevent accelerated battery discharge and a possible dead battery, always remove the key from the steering lock. Do not leave the key in steering lock position 0.

Notes: A warning sounds when the driver’s door is opened while the key is in steering lock position 1 or 0. With the engine at idle speed, the charging rate of the alternator (output) is limited.

It is therefore recommended that you turn off unnecessary electrical consumers while driving in stop- and-go traffic. This precaution helps to avoid draining of the battery. Unnecessary strain on the battery and charging system may be minimized by turning off the following power consumers, for example: Heated seats, rear window defroster.

Steering lock

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181

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Starting and turning off the engine

182

Starting and turning off the engine

Before starting Ensure that parking brake is engaged and that selector lever is in position “P” or “N”.

Important! In areas where temperatures frequently drop below -4°F (-20°C) we recommend that an engine block heater be installed. Your authorized Mercedes-Benz Light Truck Center will advise you on this subject.

Starting Do not depress accelerator. Turn key in steering lock to position 2. Briefly turn key in steering lock clockwise to the stop and release. The starter will engage until the engine is running. If engine will not run, and the starting procedure stops, turn key completely to the left and repeat starting the engine. After several unsuccessful attempts, have the system checked at the nearest authorized Mercedes-Benz Light Truck Center.

A starting procedure can be interrupted by turning the key to steering lock position 0.

Important! Due to the installed starter non-repeat feature, the key must be turned completely to the left before attempting to start the engine again.

Note: In case the engine cannot be started and the messages Á and î are shown in the odometer display field, the system is not operational. Contact an authorized Mercedes-Benz Light Truck Center or call 1-800-FOR-MERCedes (in the USA), or 1-800-387-0100 (in Canada).

Turning off Put the selector lever in position “P” and turn the key in the steering lock to position 0 to stop the engine. The key can only be removed with the selector lever in position “P”.

Automatic transmission

The automatic transmission selects individual gears automatically, dependent upon • Selector lever position, see page 186
• Accelerator position • Vehicle speed The gear shifting process is continuously adapted, dependent on the driving style, the driving situation and the road characteristics.

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Important! When parking the vehicle or before working on the vehicle with the engine running, firmly depress the parking brake pedal and shift the selector lever into “P”.

Automatic transmission

183

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Automatic transmission

184

Driving The selector lever is automatically locked while in position “P”. To move the selector lever out of position “P”, the service brake pedal must be firmly depressed before the shift lock will release. Shift selector lever to the desired position only when the engine is idling normally and the service brake is applied. Do not release the brake until ready to drive. The vehicle may otherwise start creeping when the selector lever is in drive or reverse position.

Warning! It is dangerous to shift the selector lever out of “P” or “N” if the engine speed is higher than idle speed. If your foot is not firmly on the brake pedal, the vehicle could accelerate quickly forward or in reverse. You could lose control of the vehicle and hit someone or something. Only shift into gear when the engine is idling normally and when your right foot is firmly on the brake pedal.

Important! After selecting any driving position from “N” or “P”, wait a moment to allow the gear to fully engage before accelerating, especially when the engine is cold.

Accelerator position Partial throttle = early upshifting = normal acceleration Full throttle = later upshifting = rapid acceleration Kickdown (depressing the accelerator beyond full throttle) = downshifting to a lower gear = maximum acceleration. Once the desired speed is attained, ease up on the accelerator – the transmission shifts up again.

Stopping For brief stops, e.g. at traffic lights, leave the transmission in gear and hold vehicle with the service brake. For longer stops with the engine idling, shift into “N” or “P” and hold the vehicle with the service brake. When stopping the vehicle on an uphill gradient, do not hold it with the accelerator, use the brake. This avoids unnecessary transmission heat build up.

Maneuvering To maneuver in tight areas, e.g. when pulling into a parking space, control the vehicle speed by gradually releasing the brakes. Accelerate gently and never abruptly step on the accelerator. To rock a vehicle out of soft ground (mud or snow), alternately shift from forward to reverse, while applying slight partial throttle. Rocking a vehicle free in this manner may cause the ABS or traction system malfunction indicator lamp to come on. Turn off and restart the engine to clear the malfunction indication.

Warning! Getting out of your vehicle with the selector lever not fully engaged in position “P” is dangerous. Also, when parked on an incline, position “P” alone may not prevent your vehicle from moving, possibly hitting people or objects. Always set the parking brake in addition to shifting to position “P”, see page 191 for parking brake. When parked on an incline, also turn front wheel against curb.

Warning! When leaving the vehicle always remove the key from the steering lock, and lock the vehicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Children could move the gear selector lever from position “P”, which could result in an accident or serious injury.

Towing a trailer

If the transmission hunts between gears on inclines, manually shift to a lower gear (select “4”, “3”, “2” or “1”). A lower gear and reduction of speed reduces the chance of engine overloading and /or overheating. At very steep inclines, not manageable with selector lever in position “1”, switch transfer case to LOW RANGE, see page 227 for instructions on how to engage LOW RANGE. For instructions on trailer towing refer to page 209.

Automatic transmission

185

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Automatic transmission

186

Selector lever position

The current selector lever position is indicated in the gear range indicator display. The automatic gear shifting process can be adapted to specific operating conditions using the selector lever.

Park position The park position is to be used when parking the vehicle. Engage only with the vehicle stopped. The park position is not intended to serve as a brake when the vehicle is parked. Rather, the driver should always use the parking brake in addition to placing the selector lever in park to secure the vehicle. Notes: The key can only be removed from the steering lock with the selector lever in position “P”. With the key removed, the selector lever is locked in