2011 Mercedes-benz G Class Owners Manual

Problem $ (USA only) J (Canada only) The red brake system warning lamp and the yellow ABS warning lamp are on while driving. In addition, a warning tone sounds for about five seconds.

÷ The yellow ESP® warning lamp flashes while the vehicle is in motion.

å The yellow ESP® OFF warning lamp is lit while the engine is running.

Possible causes/consequences and M Solutions G Risk of accident EBD is faulty. The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example. X Drive on carefully. X Visit a qualified specialist workshop.

G Risk of accident ESP® or traction control is intervening because there is a risk of skidding or at least one wheel has started to spin. X Only depress the accelerator pedal as far as necessary when

pulling away.

X Ease off the accelerator pedal after pulling away. X Adapt your driving style to suit the road and weather conditions. X Do not deactivate ESP®. Exceptions: (Y page 57). G Risk of accident ESP® is deactivated. ESP® will not stabilize the vehicle if it starts to skid or if a wheel starts to spin. X Reactivate ESP®.

Exceptions: (Y page 57).

X Adapt your driving style to suit the road and weather conditions. If ESP® cannot be activated: X Have ESP® checked at a qualified specialist workshop.

Warning and indicator lamps in the instrument cluster

187

Problem

å The yellow ESP® OFF warning lamp is lit while the engine is running.

The red SRS warning lamp is lit while the engine is running.

Possible causes/consequences and M Solutions You have engaged the differential locks. ABS, ESP®, 4ETS and BAS have been deactivated. X Disengage the differential locks.

ESP®, 4ETS and BAS are subsequently reactivated.

X Observe the additional display messages in the multifunction

display. G Risk of injury The restraint systems are malfunctioning. The air bags or ETDs may either be triggered unintentionally or, in the event of an accident, not be triggered at all. X Drive on carefully. X Visit a qualified specialist workshop immediately.

G Warning In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be operational. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury.

188 Warning and indicator lamps in the instrument cluster

Engine Problem ! (USA only) ; (Canada only) The yellow engine diagnostics warning lamp lights up while the engine is running.

! (USA only) ; (Canada only) The yellow engine diagnostics warning lamp lights up while the engine is running.

The yellow reserve fuel warning lamp lights up while the engine is running.

The yellow reserve fuel warning lamp lights up while the engine is running.

Possible causes/consequences and M Solutions There may be a malfunction, for example: Rin the engine management Rin the fuel injection system Rin the exhaust system Rin the ignition system Rthe fuel system The emission limit values may be exceeded and the engine may be running in emergency mode. X Have the vehicle checked as soon as possible at a qualified

specialist workshop.

i In some states/provinces, you are required by law to

immediately visit a qualified specialist workshop as soon as the yellow Check Engine warning lamp lights up. If in doubt, check whether such legal regulations apply in the state/province in which you are currently driving.

The fuel system pressure is too low. The fuel filler cap is not closed correctly or the fuel system is leaking. X Check that the fuel filler cap is correctly closed. X If the fuel filler cap is not correctly closed: close the fuel filler

X If the fuel filler cap is closed: visit a qualified specialist

The fuel filler cap is not correctly closed. X Check that the fuel filler cap is correctly closed. X If the fuel filler cap is not correctly closed: close the fuel filler

X If the fuel filler cap is closed: visit a qualified specialist

cap.

workshop.

cap.

workshop.

The fuel level has dropped into the reserve range. X Refuel at the nearest gas station.

Warning and indicator lamps in the instrument cluster

189

Possible causes/consequences and M Solutions G Risk of accident The tire pressure monitor has detected a loss of pressure in at least one of the tires. X Stop the vehicle without making any sudden steering or braking maneuvers. Pay attention to the traffic conditions as you do so. X Observe the additional display messages in the multifunction

display.

X Check the tire pressure. If necessary, correct the tire pressure

(Y page 253).

X If necessary, change a wheel (Y page 269). The tire pressure monitor is defective. X Observe the additional display messages in the multifunction

display.

X Visit a qualified specialist workshop.

Tires Problem

USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) is lit. Canada only: The yellow tire pressure monitor warning lamp (pressure loss) is lit.

USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) flashes for 60 seconds and then remains lit.

G Warning Each tire, including the spare tire (if there is one), should be inspected at least every two weeks when they are cold and pumped to the pressure recommended by the vehicle manufacturer (see the tire and load data label on the B-pillar on the driver's side or the tire pressure table on the inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a different size to those on the tire and load data label or those specified in the tire pressure table, if there is one, you should determine the correct tire pressure for these tires. As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS). An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly, when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure. An excessively low tire pressure also increases fuel consumption, reduces the service life of the tires and may impair the driving and braking characteristics of the vehicle. Please note that the TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has not reached the level at which the low tire pressure indicator lamp of the TPMS lights up. USA only: Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure indicator lamp. When the system detects a malfunction, the indicator lamp will flash

190 Warning and indicator lamps in the instrument cluster

for approximately one minute and then remain illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is lit, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction indicator after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.

Vehicle equipment ............................ 192
Loading guidelines ............................ 192
Stowage compartments ................... 193
Stowage areas .................................. 194
Features ............................................. 197

191

192 Loading guidelines

Vehicle equipment

i This manual describes all the standard and optional equipment of your vehicle which was available at the time of purchase. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- relevant systems and functions.

Loading guidelines

G Warning! Always fasten items being carried as securely as possible using cargo tie-down rings and fastening materials appropriate for the weight and size of the load. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. Do not pile luggage or cargo higher than the seat backrests. Never drive a vehicle with the tailgate open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

The handling characteristics of a laden vehicle are dependent on the distribution of the load within the vehicle. You should therefore load your vehicle as shown in the illustrations.

Load distribution The gross vehicle weight (GVW) is the vehicle weight including fuel, vehicle tool kit, spare wheel, accessories fitted, vehicle occupants and luggage/load. The gross load limit and the gross vehicle weight rating (GVWR) for your vehicle must never be exceeded. The gross load limit and the GVWR are specified on the vehicle identification plate on the B-pillar of the driver's door (Y page 275). The load must also be distributed so that the weight on each axle never exceeds the gross axle weight rating (GAWR) for the front and rear axles. The specifications for GVWR and GAWR are on the vehicle identification plate on the B-pillar of the driver's door (Y page 275). Further information can be found in the "Loading the vehicle" section (Y page 256). Observe the following notes when transporting a load: Rposition heavy loads as far forwards as possible and as low down in the cargo compartment as possible.

i Transport loads when possible in the

cargo compartment. You should only use the cargo compartment enlargement if the load does not fit in the cargo compartment. Ralways place the load against the front or

rear seat backrests.

Stowage compartments

193

iPod® or USB device (see the separate Audio or COMAND operating instructions).

Rif the rear bench seat is not occupied, insert the belt tongue on the outer seat belts into the buckle of opposite seat belt :.

Rsecure the load with sufficiently strong and wear-resistant tie down. Pad sharp edges for protection.

Stowage compartments Important safety notes G Warning! To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the cargo compartment if possible. Do not pile luggage or cargo higher than the seat backrests. Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during Rbraking Rvehicle maneuvers Ran accident

Front stowage compartments Glove box i Depending on the vehicle's equipment,

you will find an AUX-IN jack or a Media Interface installed in the glove box. A Media Interface is a universal interface for portable audio equipment, e.g. for an

X To open: pull handle : and open glove box

flap ;.

X To close: fold glove box flap ; upwards

until it engages.

The glove box can only be locked and unlocked using the mechanical key.

1 Glove box unlocked 2 Glove box locked X To lock: insert the mechanical key

(Y page 63) into the lock and turn it 90° clockwise to position 2.

X To unlock: insert the mechanical key

(Y page 63) into the lock and turn it 90° counter-clockwise to position 1.

Stowage compartment/telephone compartment under the armrest/in the center console. Under the armrest is a shallow stowage tray (telephone compartment), under which is a deeper stowage compartment.

194 Stowage areas

X To open the stowage tray (telephone

compartment): press button : and raise the armrest.

X To open the stowage compartment: press button ; and raise the armrest. The stowage tray is raised together with the armrest.

X To open the stowage compartment in the center console: slide cover = back using the handle.

i The º(Y page 204) Roadside

Assistance call button and E(Y page 205) MB Info call button are located in the stowage compartment under the armrest.

Rear stowage compartments Stowage pockets G Warning! Storage bags are intended for storing light- weight items only. Heavy objects, objects with sharp edges or fragile objects may not be transported in the storage bag. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Storage bags cannot protect transported goods in the event of an accident.

The stowage pockets are located on the rear side of the front seats.

Stowage areas Parcel nets G Warning Parcel nets are intended for storing light- weight items only, such as road maps, mail, etc. Heavy objects, objects with sharp edges, or fragile objects may not be transported in the parcel nets. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Parcel nets cannot protect transported goods in the event of an accident.

The parcel nets are located in the front- passenger footwell.

Enlarging the cargo compartment Important safety notes G Warning! Always lock the seat backrest in its upright position when the rear seat bench is occupied, or the extended cargo volume is not in use. Check for secure locking by pushing and pulling on the seat backrest. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. G Warning! Failure to assure that the seat bench and seat backrests are locked into place could result in an increased chance of injury in an accident.

Never place hands under seat or near any moving parts while a seat is being adjusted. For safety reasons, the rear seat bench must only be adjusted when the vehicle is stationary. Never drive a vehicle with the tailgate open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

! Ensure that you remove all containers from the cup holder in the rear before folding the seat backrest and the seat cushion of the rear bench seat forwards. The left-hand and right-hand rear seats can be folded down to increase the cargo compartment capacity. The following changes are possible: Rfold the seat backrests forward Rfold the rear bench seat back fully.

Folding the seat backrest forwards

: Seat backrest release lever ; Rear bench seat release lever

i Open the rear doors. This allows you

better access to release lever :. X Remove the center head restraint

(Y page 80).

X Pull release lever :.

The corresponding seat backrest is released.

X Fold the seat backrest forward until it

engages.

Stowage areas

195

Folding back the seat backrest X Pull release lever : and fold the seat

backrest up.

! Make sure that the seat belt does not

become trapped when folding the rear seat backrest back. Otherwise, it could be damaged.

X Fold the seat backrest back until it engages

audibly in the seat catch. X Install the head restraint.

Folding the rear bench seat forwards X Fold the seat backrest forward

(Y page 195).

X Pull release lever ;.

The corresponding rear bench seat is released.

X Fold the rear bench seat forward until it

engages.

Folding rear bench seat into an upright position X Fold back the rear bench seat backrest

until it engages audibly in the seat catch. X Fold back the seat backrest (Y page 195). X Install the head restraints. G Warning Make sure that the rear bench seat and front seat backrest are correctly engaged in position. If the seat backrests or rear bench seat are not fully engaged and the following occurs: Rsharp braking Ra sudden change of direction Ran accident the seat backrests or rear bench seat may fold forwards and instead of being restrained by the seats as intended you could be injured by them. Occupants could then also be injured in the event of an accident, e.g. by objects

196 Stowage areas

being thrown forwards from the cargo compartment.

Securing a load Lashing eyelets G Warning Distribute the load on the cargo tie down rings evenly. Otherwise, vehicle occupants could be injured by objects being thrown around if you: Rbrake sharply Rchange direction suddenly Rare involved in an accident Please observe the loading guidelines.

Observe the following notes on securing loads: Rsecure the load using the cargo tie down

rings.

Rdo not use elastic straps or nets to secure

a load, as these are only intended as an anti-slip protection for light loads.

Rdo not route tie downs across sharp edges

or corners.

Rpad sharp edges for protection. There are four cargo tie down rings in the cargo compartment mounted at the sides.

Cargo compartment cover Important safety notes ! When loading the vehicle, make sure that

you do not stack the load in the cargo compartment higher than the lower edge of the side windows. Do not place heavy objects on top of the cargo compartment cover.

The cargo compartment cover is located behind the rear bench seat backrest.

Opening and closing the cargo compartment cover

X To open: pull cargo compartment

cover : back and clip it into the retainers on the left and right of the rear door. X To close: unclip cargo compartment

cover : and guide it forwards until it is completely rolled up.

Installing/removing the cargo compartment cover

X To remove: make sure that cargo compartment cover ; is rolled up.

X Slide catches : on the left-hand and right-

hand sides of cargo compartment cover ; towards the center of the vehicle. X Swing cargo compartment cover ; up and

out.

X To install: slide catches : towards the

center of the vehicle.

X Insert cargo compartment cover ; into

the recesses in the side trim.

X Press the right and left sides of cargo

compartment cover ; downwards until cargo compartment cover ; engages.

X Slide catches : in the direction of the side

trim.

Roof carrier The roof is not suited for transporting loads. Never use roof rails or other accessories mounted on the roof. G Warning! Do not load items on the roof. It may cause instability during some maneuvers which could result in an accident.

Features Cup holders Important safety notes G Warning In order to help prevent spilling liquids on vehicle occupants and/or vehicle equipment, only use containers that fit into the cup holder. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during braking, vehicle maneuvers, or in an accident. Liquids spilled on vehicle occupants may cause serious personal injury. Liquids spilled on vehicle equipment may cause

Features

197

damage not covered by the Mercedes-Benz Limited Warranty. When not in use, keep the cup holder closed. An open cup holder may cause injury to you or others when contacted during braking, vehicle maneuvers, or in an accident. Keep in mind that objects placed in the cup holder may come loose during braking, vehicle maneuvers, or in an accident and be thrown around in the vehicle interior. Objects thrown around in the vehicle interior may cause an accident and/or serious personal injury.

Cup holder on the center console

X Fold cup holder : all the way up. ! Make sure that the cup holder on the

center console is folded down before you move the front-passenger seat forwards.

Cup holder on the armrest

X Insert cup holder : as shown with the arrow into the fixture of carrier bar ;.

198 Features

If you do not require the cup holder, it can be stored in the glove box or in the stowage compartment in the center console, for example.

Cup holders in the rear compartment

! Ensure that you remove all containers from the cup holder in the rear before folding the seat backrest and the seat cushion of the rear bench seat forwards.

Sun visors Overview of sun visors G Warning Do not use the vanity mirror while driving. Keep the vanity mirrors in the sun visors closed while the vehicle is in motion. Reflected glare can endanger you and others.

: Sun visor ; Bracket

= Mirror cover ? Mirror light

Glare from the side X Fold down sun visor :. X Pull sun visor : from bracket ;. X Swing sun visor : to the side.

Vanity mirror in the sun visor Mirror lights ? will only function if the sun visor is clipped into bracket ;. X Fold down sun visor :. X Fold up mirror cover =.

Mirror lights ? are switched on automatically.

Ashtray Ashtray in the cockpit

X To open: press cover ? and then release

it. Ashtray : folds out.

X To remove insert: make sure that the

vehicle is secured against rolling away by applying the parking brake.

X Move the selector lever to N. X Move slide knob = to the right, so that

insert ; is released.

X Pull insert ; upwards and remove it.

X To re-install the insert: press insert ;

into the holder until it engages.

X To close: press cover ? until it engages.

Ashtray in the rear compartment An ashtray is located in each of the rear doors.

X To open: fold cover ; out in the direction

of the arrow.

X To remove the insert: press retaining

lug : and pull insert = upwards and out. X To re-install the insert: replace insert =

from above.

X To close: close cover ; fully.

Features

199

Cigarette lighter G Warning When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. The children could: Rinjure themselves on parts of the vehicle Rbe seriously or fatally injured through

excessive exposure to extreme heat or cold Rinjure themselves or cause an accident with

vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function

If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts. G Warning Never touch the heating element or sides of the lighter; they are extremely hot. Hold the knob only. Make sure any children traveling with you do not injure themselves or start a fire with the hot cigarette lighter.

! The 12 V socket in the cigarette lighter

can be used for accessories (up to a maximum of 180 W), as long as they have the standard socket type for cigarette lighters. Note that the socket in the cigarette lighter can be damaged when connecting accessories, for example by

200 Features

frequent insertion and removal or by sockets that do not fit correctly. A damaged socket can cause the cigarette lighter to stop working.

Socket in the front-passenger footwell

X Press cover ; and then release it.

The ashtray and cigarette lighter : fold out.

X Press in cigarette lighter :.

Cigarette lighter : will pop out automatically when the heating element is red-hot.

12 V sockets Points to observe before use ! If you are using all sockets in the vehicle,

make sure that you do not exceed the maximum current draw of 45 A. Otherwise, you will overload the fuses.

The sockets can be used for accessories with a maximum power consumption of 180 W (15
A), e.g. lamps or for mobile phones. If you use the sockets for long periods when the engine is switched off, the battery may discharge. X Turn the key to position 2 in the ignition

lock.

X Lift up the cover of the socket. The cigarette lighter socket can be also used (Y page 199). It can also be used if the key has been removed from the ignition lock.

Socket in the rear compartment The socket is located on the center console in the rear compartment.

X Lift up the cover of the socket.

Socket in the cargo compartment The socket is located in the cargo compartment on the left-hand-side, next to the rear door.

Features

201

X Lift up the cover of the socket.

115 V power socket G Warning! The 115V AC socket operates at high voltage. Use the 115V AC socket in the vehicle with the same caution and prudence that you exercise when using power outlets at home. Keep any fluids away from the 115V AC socket. Do not clean the socket with fluids or tapered objects. Keep the 115V AC socket cover in the closed position, when not in use. Otherwise, you could suffer an electric shock and be seriously or even fatally injured. G Warning! A device that you connect must have a suitable plug that complies with U.S. standards. Never pull on the cable to unplug a plug from the 115V AC socket. Do not use a damaged connection cable. The 115V AC socket may not be connected to another 115V AC power source. Do not use converters to a grounding plug with the 115V AC socket. This could cause serious personal injury to you and/or others. G Warning! If the 115V AC socket is damaged or torn out of the trim, do not use or touch the 115V AC socket. Using a 115V AC socket that is damaged or torn out of the trim could cause serious personal injury to you and/or others.

115 V power socket : provides an alternating voltage of 115 V, so that small electronic devices can be connected. These devices, such as games consoles, chargers and laptops, should not consume more than a maximum of 150 W altogether. Requirements for operation of these devices: Rthe 12 V sockets in the rear compartment

and the cargo compartment are operational (Y page 200).

Rthe plug of the electronic device is plugged

into 115 V power socket :.

Rthe on-board voltage is within a permissible

voltage range.

Rthe electronic device's maximum power

output does not exceed 150 W.

X Open flap =. X Switch the ignition on. X Insert the plug of the electronic device into

115 V power socket :. Indicator lamp ; lights up.

If indicator lamp ; does not light up, please read the chapter on malfunctions. X To turn off: disconnect the plug from

115 V power socket :. Ensure that you do not pull on the cord.

X Close flap =.

The mbrace system is available if: Rit has been activated and is operational. Activation requires an available mobile phone network, a valid SIM card and a service subscription to a surveillance service provider.

Rthe battery is sufficiently charged. Rthe corresponding mobile phone network

is available for transmitting data to the Customer Center.

i Determining the location of the vehicle on a map is only possible if there is sufficient GPS reception and the vehicle position can be forwarded to the Customer Center.

The mbrace system The mbrace system provides three different services: Rautomatic and manual emergency call RRoadside Assistance call RMB Info call To adjust the volume during an mbrace call, proceed as follows: X Press the W or X button on the

multifunction steering wheel.

or X Use the COMAND volume controller. You can find information and a description of all available features under "Owners Online" at http://www.mbusa.com17.

System self-test After you have switched on the ignition, the system carries out a self-diagnosis.

202 Features

Possible causes of malfunction: Rthe on-board voltage is not within a

permissible voltage range.

Rthe temperature of the DC/AC converter is

temporarily too high.

Rsome small electronic devices have a constant nominal power of less than 150 W, but a very high switch-on current. In that case, there is a possibility that these devices will not function properly as 115 V socket : is not able to provide a high enough current.

If indicator lamp ; still does not light up, consult a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

mbrace15
Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the E MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated. If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: Response Center under

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

Shortly after successfully registering with the mbrace service, a user ID and password will be sent to you by post. You can use this password to log in to the mbrace section under "Owners Online" at http:// www.mbusa.com16.

15 The system is called TELE AID in Canada. 16 USA only. 17 USA only.

G Warning A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does

not come on during the system self-test.

RThe indicator lamp in Roadside Assistance button º does not come on during the system self-test.

RThe indicator lamp in Information button

E does not come on during the system self-test.

RThe indicator lamp in the SOS button, Roadside Assistance button º, or Information button E remains illuminated constantly in red after the system self-test. RThe message Tele Aid Inoperative or Tele Aid Not Activated appears in the multifunction display after the system self- test.

If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Response Center under the number

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

Emergency call Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the E MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated.

Features

203

If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: Response Center under

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is triggered. i An automatically dialed mbrace

emergency call cannot be canceled. An emergency call can also be initiated manually. As soon as the emergency call has been initiated, the indicator lamp in the SOS button flashes. The Connecting Call message appears on the multifunction display. COMAND is muted. Once a connection has been established, the Call Connected message appears in the multifunction display. All important information on the emergency is provided, for example: Rcurrent location of the vehicle (as

determined by the GPS system)

Rvehicle model Rvehicle color Rvehicle identification number A short time after the emergency call is initiated, a voice connection is automatically established between the Response Center and the vehicle occupants. If the vehicle occupants are able to respond, the Response Center will attempt to obtain more detailed information on the emergency. i If no vehicle occupant answers, an ambulance is immediately sent to the vehicle. G Warning If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center

204 Features

Roadside Assistance button X Open the stowage space under the armrest

(Y page 193).

established, then the mbrace system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means.

Making an emergency call

X To initiate an emergency call

manually: press cover : briefly to open it.

X Press SOS button ; briefly.

The indicator lamp in SOS button ; flashes until the emergency call is concluded.

X Wait for the voice connection with the

Response Center.

X After the emergency call is ended, close

cover :. G Warning If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the SOS button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants.

X Press and hold Roadside Assistance

button : for more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. The indicator lamp in Roadside Assistance button : flashes while the call is active. The Connecting call message appears in the multifunction display and the COMAND system is muted. If a connection can be established, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu by pressing the NAVI button on COMAND during the call. The voice output is not available.

A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. X Describe the type of assistance needed.

Features

205

The Mercedes-Benz Roadside Assistance Representative either sends a qualified Mercedes-Benz technician or organizes for your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual. i If the indicator lamp in Roadside

Assistance button : flashes continuously and no voice connection to the Response Center has been established, then the mbrace system has failed to initiate a Roadside Assistance call (e.g. the corresponding mobile phone network is not available). The Call Failed message appears in the multifunction display.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on COMAND.

i Sign and Drive services18: you are not

charged for services such as jump-starting, providing a few gallons of fuel for a fuel tank that has been run dry or changing a flat tire with the vehicle's own spare wheel.

MB Info call button X Open the stowage space under the armrest

(Y page 193).

18 USA only. 19 USA only.

X Press and hold MB Info call button : for

more than two seconds. A call to the Response Center is initiated. MB Info call button : indicator lamp flashes while the connection is being established. The Connecting call message appears in the multifunction display and the COMAND system is muted. If a connection can be established, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu by pressing the NAVI button on COMAND during the call. The voice output is not available.

A voice connection between the Response Center and the vehicle occupants is established. You can obtain information on how to operate your vehicle's systems, on the location of the nearest authorized Mercedes- Benz Center, and on further products and services offered by Mercedes-Benz USA. Further details on the mbrace system can be found at http://www.mbusa.com19. Log in under "Owners Online". i If the indicator lamp in MB Info call

button : flashes continuously and no voice connection to the Response Center has been established, then the mbrace system has failed to initiate an MB Info call (e.g. because the corresponding mobile phone network is not available). The Call

206 Features

Failed message appears in the multifunction display.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on COMAND.

Call priority When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call has the highest priority and takes precedence over all other active calls. The indicator lamp of the respective button flashes until the call is ended. An emergency call can only be terminated by the Response Center. All other calls can be ended by pressing the ~ button on the multifunction steering wheel or the corresponding button for ending a telephone call on COMAND. i When an mbrace call has been initiated, COMAND is muted. The mobile phone is no longer connected to COMAND. However, if you want to use your mobile phone, we recommend that you do this only when the vehicle is stationary and in a safe location.

Downloading destinations in COMAND i Information on the components and operating principles of the COMAND system can be found in the separate COMAND operating instructions.

Destination Download gives you access to a database with over ten million points of interest (POIs) which can be downloaded onto the navigation system of your vehicle. If you know the destination, you can download the address or obtain the location of points of interest (POIs) or important destinations in the surrounding area.

You are prompted to confirm route guidance to the address entered. X Select Yes using the = or ; button on COMAND.

X Press 9 on COMAND to confirm. The system calculates the route and subsequently starts the route guidance with the address entered. i If you select No, the address can be stored in the address book.

i The Destination Download function is

available if the corresponding mobile phone network is available and data transfer is possible.

Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions.

Vehicle remote unlocking If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines:

RUSA: Response Center at

1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

You will be asked for your password.

X Return to your vehicle at the time arranged

with the Response Center.

X Press and hold the release button on the rear door handle for at least 20 seconds until the indicator lamp in the SOS button (Y page 203) begins flashing. The Connecting Call message appears on the multifunction display.

Alternatively, the vehicle can also be opened via the Internet in the "Owners Online"

section using your ID number and password20. i Vehicle remote unlocking is only possible if the corresponding mobile phone network is accessible. The SOS button flashes and the Connecting Call message appears in the multifunction display to confirm that the command for vehicle remote unlocking has been received. If you press the rear door's locking cylinder for more than 20 seconds before receiving authorization for remote unlocking, you must wait 15 minutes before you can press the rear door's locking cylinder again.

Service for recovering stolen vehicles If your vehicle has been stolen: X Contact the police.

The police will issue an incident report. This report has a number.

X Forward this number to the Response

Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement is informed of the location of the vehicle.

i If the anti-theft alarm system remains activated for longer than thirty seconds, mbrace is automatically connected to the Response Center.

Brush guard (USA only) G Warning The brush guard is designed solely to enhance the appearance of the vehicle and help protect grille and headlamps from minor mishaps, either on or off road.

20 USA only.

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207

Since the safety characteristics are limited in the event of an accident, brush guard are not intended to prevent injury or damage in the event of an accident. Also observe state and local regulations on installation and use. Raise and lower the brush guard in an open space with plenty of room.

Example: G 55 AMG with brush guard ! Only drive when the brush guard is folded

up and locked. Only fold down the brush guard to replace a bulb, for example.

i Keep hold of the brush guard when

releasing it. It will otherwise swing downwards immediately.

X To swing down: release both quick-

release fasteners ; using wrench :.

X Slowly guide the brush guard downwards.

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X To swing up and secure: swing the brush

guard up to stop joint ? and hold it in place. The pins of quick-release fasteners ; need to engage in the openings in lock =.

X Lock quick-release fasteners ; on both

sides using wrench :.

! Make sure that the pins of the quick-

release fasteners are securely engaged in the lock on both sides.

Garage door opener Important safety notes You can use the HomeLink® garage door opener integrated into the rear-view mirror to operate up to three different gate/garage door opener systems. i Certain garage door drives are

incompatible with the integrated garage door opener. If you experience difficulties programming the integrated garage door opener, contact an authorized Mercedes- Benz Center. You can also contact the following service hotlines: RUSA: Mercedes-Benz Customer

Assistance Center under 1-800-FOR-MERCedes

RCanada: Customer Service under

1-800-387-0100

G Warning Before programming the integrated remote control to a garage door opener or gate operator, make sure people and objects are out of the way of the device to prevent potential harm or damage. When programming a garage door opener, the door moves up or down. When programming a gate operator, the gate opens or closes. Do not use the integrated remote control with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any

garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards. When programming a garage door opener, park vehicle outside the garage. Do not run the engine while programming the integrated remote control. Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death.

i USA only:

This device complies with part 15 of the FCC requirements. Operation is subject to the following two conditions: 1. The device must not cause harmful interference. 2. The device must withstand any interference received, including interference that may cause undesired operation. Unauthorized modification of this device could void the device's operating permit.

i Canada only:

This device complies with the RSS-210
requirements of Industry Canada. Operation is subject to the following two conditions: 1. The device must not cause harmful interference. 2. The device must withstand any interference received, including interference that may cause undesired operation. Unauthorized modification of this device could void the user's authority to legally operate the device.

Programming the remote control Programming

Remote control in the rear-view mirror Garage door remote control A is not part of the garage door opener. i To achieve the best result, insert new batteries in garage door remote control A of your garage door drive before programming.

X Erase the memory of the integrated remote control (Y page 211) before programming it for the first time.

X Turn the SmartKey to position 2 in the

ignition lock.

X Press and hold one of transmitter

buttons ; to ? on the integrated remote control. After a short time, indicator lamp : will start flashing. It flashes about once per second.

i Indicator lamp : flashes immediately

the first time that the transmitter button is programmed. If this transmitter button has already been programmed, indicator lamp : will only start flashing at a rate of once a second after 20 seconds have elapsed.

X Keep the transmitter button depressed. X Point garage door remote control A with

transmitter button B toward the transmitter buttons on the rear-view mirror at a distance of 2 to 12 inches (5 to 30 cm).

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209