2013 Mercedes-benz E Class Owners Manual

The vehicle can then be locked by the Mercedes-Benz Customer Assistance Center. The vehicle can be immediately remotely locked within four days of the ignition being

turned off. After this time, the remote closing may be delayed by 15 to 60 minutes. After 30 days the vehicle can no longer be closed remotely. X Contact the following service hotlines:

RUSA: Mercedes-Benz Customer

Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or 1-866-990-9007

RCanada: Customer Service at

1-888-923-8367

You will be asked for your password. The next time you are inside the vehicle and you switch on the ignition, the Doors Locked Remotely message appears in the multifunction display. USA only: alternatively, the vehicle can be locked via: Rthe Internet, under the "Owners Online"

section

Rthe telephone application (e.g. iPhone®,

Blackberry)

To do this, you will need your identification number and password. i The vehicle remote closing feature is

available when the relevant mobile phone network is available and data connection is possible.

Stolen vehicle recovery service If your vehicle has been stolen: X Notify the police.

The police will issue a numbered incident report.

X This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN. The Mercedes-Benz Customer Assistance Center then tries to locate the system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located.

However, only the law enforcement agency is informed of the location of the vehicle. i If the anti-theft alarm system is activated for longer than 30 seconds, the Mercedes- Benz Customer Assistance Center is automatically informed.

Vehicle remote malfunction diagnosis With the vehicle remote malfunction diagnosis (Vehicle Health Check), the Customer Assistance center can provide improved support for problems with your vehicle. During an existing call, vehicle data is transferred to the Customer Assistance center. The customer service representative can use the received data to decide what kind of assistance is required. You are then, for example, guided to the nearest authorized Mercedes-Benz Center or a recovery vehicle is called. If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance center. You will see the Roadside Assistance Connected message in the COMAND display. If the vehicle remote malfunction diagnosis can be started, the Request for vehicle diagnosis received. Start vehicle diagnosis? message appears in the display. X Confirm the message with Yes. X When the Vehicle Diagnosis Please start ignition message appears, turn the SmartKey to position 2 in the ignition lock (Y page 159). X When the Please follow the instructions received by phone and move your vehicle to a safe position. message appears, follow the customer service representative's instructions. The message in the display disappears. If you select Cancel, the vehicle remote malfunction diagnosis is canceled completely.

Features

329

The vehicle operating state check begins. You will see the Vehicle diagnosis activated. message. When the diagnosis is completed, the Send vehicle diagnostics data//(Voice connection may be//interrupted during data transfer) message appears. The vehicle data can now be sent to the Customer Assistance center. X Press OK to confirm the message. The voice connection with the Customer Assistance center is terminated. You will see the Vehicle Diagnosis: Transferring data... message. The vehicle data is sent to the Customer Assistance center.

Depending on what the customer service representative agreed with you, the voice connection is re-established after the transfer is complete. If necessary, you will be contacted at a later time by another means, e.g. by e-mail or phone. Further functions of the vehicle remote malfunction diagnosis include, for example: Rtransfer of service data to the Customer Assistance center. If a service is overdue, the COMAND display shows a message about various special offers at your workshop.

Rmonthly status information e-mail on oil level, air pressure, maintenance, brakes, etc. If applicable, you will receive information on special offers in the e-mail. USA only: this information can also be called up under "Owners Online" at http:// www.mbusa.com.

Information on the data stored in the vehicle (Y page 28). Information on Roadside Assistance (Y page 24).

330 Features

Downloading routes Downloading routes allows you to transfer and save predefined routes in the navigation system. To do this, an SD memory card must be inserted into the COMAND system. If no SD memory card is inserted, you must insert the card into the card slot on the COMAND system before saving. A route can be prepared and sent either by a customer service representative or via the mbrace portal on the Internet. Each route can include up to 20 way points. Once a route has been received by the navigation system, you will see the has been saved to memory card. Do you want to start route guidance? message in the COMAND display. The route is saved to the SD memory card. X To start route guidance: select Yes. An overview of the route is shown in the display. i If you select No, the saved route can be called up later via the navigation menu. X Select Start. Route guidance is started.

i Downloaded and saved data can be called

up again in COMAND. You can find further information in the separate COMAND Operating Instructions.

Speed alert You can define the upper speed limit, which must not be exceeded by the vehicle. If this selected speed is exceeded by the vehicle, a message will be sent to the Customer Assistance center. The Customer Assistance center then forwards this information to you. You can select the way in which you receive this information beforehand. Possible options include text message, e-mail or an automated call.

The data you receive contains the following information: Rthe location where the speed limit was

exceeded

Rthe time at which the speed limit was

exceeded

Rthe selected speed limit which was

exceeded

Geo fencing Geo fencing allows you to select areas which the vehicle should not enter or leave. You will be informed if the vehicle crosses the boundaries of the selected areas. You can select the way in which you receive this information beforehand. Possible options include text message, e-mail or an automated call. The area can be determined as either a circle or a polygon with a maximum of ten corners. You can specify up to ten areas simultaneously. Different settings are possible for each area. USA only: these settings can be called up under "Owners Online" at http:// www.mbusa.com. Alternatively, you can trigger an MB Info call and inform the customer service representative that you wish to activate geo fencing. Currently inactive areas can be activated by text message.

Triggering the vehicle alarm With this function, you can trigger the vehicle's panic alarm via text message. An alarm sounds and the exterior lighting flashes. Depending on the setting, the panic alarm lasts five or ten seconds. Afterwards, the alarm switches off.

Garage door opener Important safety notes G WARNING When you operate or program the garage door with the integrated garage door opener, persons in the range of movement of the garage door can become trapped or struck by the garage door. There is a risk of injury. When using the integrated garage door opener, always make sure that nobody is within the range of movement of the garage door. G WARNING Combustion engines emit poisonous exhaust gases such as carbon monoxide. Inhaling these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave the engine running in enclosed spaces without sufficient ventilation.

The HomeLink® garage door opener integrated in the rear-view mirror allows you to operate up to three different door and gate systems. Use the integrated garage door opener only on garage doors that: Rhave safety stop and reverse features and Rmeet current U.S. federal safety standards When programming a garage door opener, park the vehicle outside the garage. i Certain garage door drives are

incompatible with the integrated garage door opener. If you have difficulty programming the integrated garage door opener, contact an authorized Mercedes- Benz Center.

Features

331

Alternatively, you can call the following telephone assistance services: RUSA: Mercedes-Benz Customer

Assistance Center at 1-800-FOR-MERCedes

RCanada: Customer Service at

1-800-387-0100

RHomeLink® hotline 1-800-355-3515

(free of charge)

More information on HomeLink® and/or compatible products is also available online at http://www.homelink.com.

i Notes on the declaration of conformity

(Y page 26). USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4

Programming Programming buttons Observe the "Important safety notes" (Y page 331).

Integrated garage door opener in the rear-view mirror Garage door remote control A is not part of the integrated garage door opener. X The first time before programming, clear

the integrated garage door opener memory (Y page 333).

X Turn the SmartKey to position 2 in the

ignition lock.

332 Features

X Press and hold one of buttons ; to ? on

the integrated garage door opener. After a short time, indicator lamp : lights up yellow.

i Indicator lamp : lights up yellow as soon as button ;, = or ? is programmed for the first time. If the selected button has already been programmed, indicator lamp : will only light up yellow after ten seconds have elapsed.

X Release button ;, = or ?. Indicator

lamp : flashes yellow.

X Point garage door remote control A

towards buttons ; to ? on the rear-view mirror at a distance of 2 to 8 inches (5 to 20 cm).

i The required distance between remote

control A and the integrated garage door opener depends on the garage door drive system. Several attempts might be necessary. You should test every position for at least 25 seconds before trying another position.

X Press and hold button B on remote control A until indicator lamp : lights up green. If indicator lamp : lights up green or flashes, then programming has been successful.

X Release button B on remote control A for

the garage door drive system.

X If indicator lamp : lights up red: repeat

the programming procedure for the corresponding button on the rear-view mirror. When doing so, vary the distance between remote control A and the rear- view mirror.

i If the indicator lamp flashes green after successful programming, the garage door system is using a rolling code. After programming, you must synchronize the garage door opener integrated in the rear- view mirror with the receiver of the garage door system.

Synchronizing the rolling code Observe the "Important safety notes" (Y page 331). Your vehicle must be within reach of the garage door or exterior gate drive. Make sure that neither your vehicle nor any persons/ objects are present within the sweep of the door or gate. X Turn the SmartKey to position 2 in the

ignition lock.

X Press the program button of the door or

gate drive (see the door or gate drive operating instructions, e.g. under "programming of additional remote controls").

i Usually, you now have 30seconds to

initiate the next step.

X Press previously programmed button ;,

= or ? of the integrated garage door opener until the door closes. The rolling code synchronization is then complete.

Notes on programming the remote control Canadian radio frequency laws require a "break" (or interruption) of the transmission signals after broadcasting for a few seconds. Therefore, these signals may not last long enough for the integrated garage door opener. The signal is not recognized during programming. Comparable with Canadian law, some U.S. garage door openers also feature a "break". Proceed as follows: Rif you live in Canada Rif you have difficulties programming the garage door opener (regardless of where you live) when using the programming steps

Features

333

X Press and hold one of buttons ; to ? on

the integrated garage door opener. After a short time, indicator lamp : lights up yellow.

X Release the button.

Indicator lamp : flashes yellow.

X Press button B of garage door remote

control A for two seconds, then release it for two seconds.

X Press button B again for two seconds. X Repeat this sequence on button B of

remote control A until indicator lamp : lights up green. If indicator lamp : turns red, repeat the process.

X Continue with the other programming

steps (see above).

Problems when programming If you are experiencing problems programming the integrated garage door opener on the rear-view mirror, take note of the following instructions: RCheck the transmitter frequency of garage

door drive remote control A. This can usually be found on the back of the remote control. The integrated garage door opener is compatible with devices that have units which operate in the frequency range of 280to 433MHz.

RReplace the batteries in garage door remote control A. This increases the likelihood that garage door remote control A will transmit a strong and precise signal to the integrated garage door opener in the rear-view mirror.

RWhen programming, hold remote control

A at varying distances and angles from the button that you are programming. Try various angles at a distance between 2and 12 inches (5to 30 cm) or at the same angle but at varying distances.

RIf another remote control for the same

garage door drive is available, repeat the

same programming steps with this remote control. Before performing these steps, make sure that new batteries have been installed in garage door drive remote control A.

RNote that some remote controls only

transmit for a limited amount of time (the indicator lamp on the remote control goes out). Press button B on remote control A again before transmission ends.

RAlign the antenna cable of the garage door

opener unit. This can improve signal reception/transmission.

Opening/closing the garage door After it has been programmed, the integrated garage door opener performs the function of the garage door system remote control. Please also read the operating instructions for the garage door system. X Turn the SmartKey to position 2 in the

ignition lock.

X Press button ;, = or ? which you have programmed to operate the garage door. Garage door system with a fixed code: indicator lamp : lights up green. Garage door system with a rolling code: indicator lamp : flashes green.

i The transmitter will transmit a signal as

long as the button is pressed. The transmission is halted after a maximum of ten seconds and indicator lamp : lights up yellow. Press button ;, = or ? again if necessary.

Clearing the memory X Turn the SmartKey to position 2 in the

ignition lock.

X Press buttons ; and ?.

The indicator lamp lights up yellow.

X Press and hold buttons ; and ? until the

indicator lamp turns green.

334 Features

i Make sure that you clear the memory of the integrated garage door opener before selling the vehicle.

Floormats G WARNING Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident. Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.

X Slide the seat backwards. X To install: place the floormat in the

footwell.

X Press studs : onto retainers ;. X To remove: pull the floormat off

retainers ;.

X Remove the floormat.

Useful information ............................ 336
Engine compartment ........................ 336
Maintenance ...................................... 340
Care .................................................... 341

335

336 Engine compartment

Useful information

i This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- related systems and functions.

i Read the information on qualified specialist workshops: (Y page 26).

Engine compartment Hood Important safety notes G WARNING If the hood is unlatched, it may open up when the vehicle is in motion and block your view. There is a risk of an accident. Never unlatch the hood while driving. G WARNING When opening and closing the hood, it may suddenly fall into the closed position. There is a risk of injury to persons within range of movement of the hood. Open and close the hood only when no one is within its range of movement. G WARNING Opening the hood when the engine is overheated or when there is a fire in the engine compartment could expose you to hot gases or other service products. There is a risk of injury. Let an overheated engine cool down before opening the hood. If there is a fire in the engine compartment, keep the hood closed and contact the fire department.

G WARNING The engine compartment contains moving components. Certain components, such as the radiator fan, may continue to run or start again suddenly when the ignition is off. There is a risk of injury. If you need to do any work inside the engine compartment, Rswitch off the ignition Rnever reach into the area where there is a risk of danger from moving components, such as the fan rotation area

Rkeep clothing away from moving parts G WARNING The ignition system and the fuel injection system work under high voltage. If you touch components which are under voltage, you could get an electric shock. There is a risk of injury. Never touch components of the ignition system or fuel injection system when the ignition is switched on. G WARNING Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to recognize dangers.

Opening the hood G WARNING Certain components in the engine compartment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and touch only the components described in the following. G WARNING When the hood is open and the windshield wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.

Engine compartment

337

Always switch off the windshield wipers and the ignition before opening the hood.

! Make sure that the windshield wipers are not folded away from the windshield. You could otherwise damage the windshield wipers or the hood.

Closing the hood X Lower the hood and let it fall from a height

of approximately 8 inches (20 cm).

X Check that the hood has engaged properly. If the hood can be raised slightly, it is not properly engaged. Open it again and close it with a little more force.

X Make sure that the windshield wipers are

turned off.

X Pull release lever : on the hood.

The hood is released.

X Reach into the gap, pull hood catch

handle ; up and lift the hood. If you lift the hood by approximately 15 in (40 cm), the hood is opened and held open automatically by the gas-filled strut.

Radiator Vehicles with a diesel engine: do not cover the radiator, for example with a winter front or bug cover. The readings of the on-board- diagnostic system may otherwise be inaccurate. Some of these readings are required by law and must be accurate at all times.

Engine oil General notes G WARNING Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to recognize dangers.

Depending on the driving style, the vehicle consumes up to 0.9 US qt (0.8 liters) of oil over a distance of 600 miles (1,000 km). The oil consumption may be higher than this when the vehicle is new or if you frequently drive at high engine speeds. Depending on the engine, the oil dipstick may be in a different location. When checking the oil level: Rpark the vehicle on a level surface. Rthe engine should be switched off for

approximately five minutes if the engine is at normal operating temperature.

Rif the engine is not at normal operating temperature, e.g. if the engine was only started briefly, wait about 30 minutes before carrying out the measurement.

338 Engine compartment

Checking the oil level using the oil dipstick G WARNING Certain components in the engine compartment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and touch only the components described in the following.

Example: vehicles with a gasoline engine

Example: vehicles with a diesel engine X Pull oil dipstick : out of the dipstick guide

tube.

X Wipe off oil dipstick :. X Slowly slide oil dipstick : into the guide

tube to the stop, and take it out again. If the level is between MIN mark = and MAX mark ;, the oil level is correct.

X If the oil level has dropped to MIN mark

= or below, add 1.1 US qt (1.0 liter) engine oil.

Adding engine oil G WARNING Certain components in the engine compartment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and touch only the components described in the following. G WARNING If engine oil comes into contact with hot components in the engine compartment, it may ignite. There is a risk of fire and injury. Make sure that engine oil is not spilled next to the filler neck. Let the engine cool down and thoroughly clean the engine oil off the components before starting the engine. H Environmental note When adding oil, take care not to spill any. If oil enters the soil or waterways, it is harmful to the environment.

! Only use engine oils and oil filters that have been approved for vehicles with a service system. You can obtain a list of the engine oils and oil filters tested and approved in accordance with the Mercedes-Benz Specifications for Service Products at any Mercedes-Benz Service center. Damage to the engine or exhaust system is caused by the following: Rusing engine oils and oil filters that have

not been specifically approved for the service system

Rreplacing engine oil and oil filters after

the interval for replacement specified by the service system has been exceeded

Rusing engine oil additives.

! Do not add too much oil. adding too much

engine oil can result in damage to the

engine or to the catalytic converter. Have excess engine oil siphoned off.

Example: engine oil cap X Turn cap : counter-clockwise and remove

it.

X Add engine oil.

If the oil level is at or below the MIN mark on the oil dipstick, add 1.1 US qt (1.0 l) of engine oil.

X Replace cap : on the filler neck and turn

clockwise. Ensure that the cap locks into place securely.

X Check the oil level again with the oil

dipstick (Y page 338).

Further information on engine oil (Y page 422).

Additional service products Checking coolant level G WARNING Certain components in the engine compartment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and touch only the components described in the following.

Engine compartment

339

G WARNING The engine cooling system is pressurized, particularly when the engine is warm. When opening the cap, you could be scalded by hot coolant spraying out. There is a risk of injury. Let the engine cool down before opening the cap. Wear eye and hand protection when opening the cap. Open the cap slowly half a turn to allow pressure to escape.

X Park the vehicle on a level surface.

Only check the coolant level when the vehicle is on a level surface and the engine has cooled down.

X Turn the SmartKey to position 2 in the

ignition lock (Y page 159). On vehicles with KEYLESS-GO, press the Start/Stop button twice (Y page 159).

X Check the coolant temperature display in

the instrument cluster. The coolant temperature must be below 158 ‡ (70 †).

X Turn the SmartKey to position

0 (Y page 159) in the ignition lock.

X Slowly turn cap : half a turn counter- clockwise to allow excess pressure to escape.

X Turn cap : further counter-clockwise and

remove it. If the coolant is at the level of marker bar = in the filler neck when cold, there is enough coolant in coolant expansion tank ;. If the coolant level is approximately 0.6 in (1.5 cm) above marker bar = in the fuel

340 Maintenance

filler neck when warm, there is enough coolant in expansion tank ;.

X If necessary, add coolant that has been tested and approved by Mercedes-Benz.

X Replace cap : and turn it clockwise as far

as it will go.

For further information on coolant, see (Y page 423).

Adding washer fluid to the windshield washer system G WARNING Certain components in the engine compartment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and touch only the components described in the following. G WARNING Windshield washer concentrate is highly flammable. If it comes into contact with hot engine components or the exhaust system it could ignite. There is a risk of fire and injury. Make sure that no windshield washer concentrate is spilled next to the filler neck.

X To open: pull cap : upwards by the tab. X Add the premixed washer fluid. X To close: press cap : onto the filler neck

until it engages.

If the washer fluid level drops below the recommended minimum of 1 liter, a message appears in the multifunction display prompting you to add washer fluid (Y page 283). Further information on windshield washer fluid/antifreeze (Y page 424).

Maintenance ASSYST PLUS Service messages The ASSYST PLUS service interval display informs you of the next service due date. Information on the type of service and service intervals (see the separate Maintenance Booklet). You can obtain further information from an authorized Mercedes-Benz Center or at http://www.mbusa.com (USA only). i The ASSYST PLUS service interval display

does not show any information on the engine oil level. Observe the notes on the engine oil level (Y page 337).

The multifunction display shows a service message for several seconds, e.g.: RService A in .. Days RService A Due RService A Exceeded by .. Days Depending on the operating conditions of the vehicle, the remaining time or distance until the next service due date is displayed. The letter A or B, possibly in connection with a number or another letter, shows the type of service. A stands for a minor service and B for a major service. You can obtain further information from an authorized Mercedes-Benz Center. The ASSYST PLUS service interval display does not take into account any periods of time during which the battery is disconnected.

Maintaining the time-dependent service schedule: X Note down the service due date displayed

in the multifunction display before disconnecting the battery.

or X After reconnecting the battery, subtract

the battery disconnection periods from the service date shown on the display.

Hiding a service message X Press the a or % button on the

steering wheel.

Displaying service messages X Switch on the ignition. X Press the = or ; button on the steering wheel to select the Serv. menu. X Press the 9 or : button to select the ASSYST PLUS submenu and confirm by pressing the a button. The service due date appears in the multifunction display.

Information about Service Resetting the ASSYST PLUS service interval display ! If the ASSYST PLUS service interval

display has been inadvertently reset, this setting can be corrected at a qualified specialist workshop. Have service work carried out as described in the Maintenance Booklet. This may otherwise lead to increased wear and damage to the major assemblies or the vehicle.

A qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, will reset the ASSYST PLUS service interval display after the service work has been carried out. You can also obtain further information on maintenance work, for example.

Care 341

Special service requirements The specified maintenance interval takes only the normal operation of the vehicle into account. Under arduous operating conditions or increased load on the vehicle, maintenance work must be carried out more frequently, for example: Rregular city driving with frequent

intermediate stops

Rif the vehicle is primarily used to travel

short distances

Ruse in mountainous terrain or on poor road

surfaces

Rif the engine is often left idling for long

periods

Under these or similar conditions, have, for example, the air filter, engine oil and oil filter replaced or changed more frequently. Under arduous operating conditions, the tires must be checked more often. Further information can be obtained at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center. Driving abroad An extensive Mercedes-Benz Service network is also available in other countries. You can obtain further information from any authorized Mercedes-Benz Center.

Care General notes H Environmental note Dispose of empty packaging and cleaning cloths in an environmentally responsible manner.

! For cleaning your vehicle, do not use any

of the following: Rdry, rough or hard cloths Rabrasive cleaning agents Rsolvents Rcleaning agents containing solvents

342 Care

Do not scrub. Do not touch the surfaces or protective films with hard objects, e.g. a ring or ice scraper. You could otherwise scratch or damage the surfaces and protective film. ! Do not park the vehicle for an extended period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause increased corrosion of the brake discs and brake pads/linings. For this reason, you should drive for a few minutes after cleaning. Braking heats the brake discs and the brake pads/linings, thus drying them. The vehicle can then be parked.

Regular care of your vehicle is a condition for retaining the quality in the long term. Use care products and cleaning agents recommended and approved by Mercedes- Benz.

Washing the vehicle and cleaning the paintwork Automatic car wash G WARNING Braking efficiency is reduced after washing the vehicle. There is a risk of an accident. After the vehicle has been washed, brake carefully while paying attention to the traffic conditions until full braking power is restored.

! If DISTRONIC PLUS or the HOLD function

is activated, the vehicle brakes automatically in certain situations. To prevent damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in the following or other similar situations: Rwhen towing the vehicle Rin the car wash

! Never clean your vehicle in a Touchless Automatic Car Wash as these use special cleaning agents. These cleaning agents can damage the paintwork or plastic parts.

! Make sure that:

Rthe side windows and the sliding sunroof

are fully closed.

Rthe ventilation/heating is switched off

(the OFF button has been pressed).

Rthe windshield wiper switch is in position

0.

Otherwise, the vehicle might be damaged. ! In car washes with a towing mechanism, make sure that the automatic transmission is in transmission position N, otherwise the vehicle could be damaged. RVehicles with a SmartKey:

Do not remove the SmartKey from the ignition lock. Do not open the driver's door or front-passenger door when the engine is switched off. Otherwise, the automatic transmission selects park position P automatically and locks the wheels. You can prevent this by shifting the automatic transmission to N beforehand.

RVehicles with KEYLESS-GO:

Do not open the driver's door or front- passenger door when the engine is switched off. Otherwise, the automatic transmission selects park position P automatically and locks the wheels.

! If the SmartKey is within the rear

detection range of KEYLESS-GO, the following situations, for example, could lead to the unintentional opening of the trunk lid/tailgate: Rusing a car wash Rusing a power washer Make sure that the SmartKey is at least 6.5 ft (2 m) away from the vehicle.

Observe the following to make sure that the automatic transmission stays in position N:

X Make sure the vehicle is stationary and the

ignition is switched off.

X Turn the SmartKey to position 2 in the

ignition lock (Y page 159). Use the SmartKey instead of the Start/ Stop button on vehicles with KEYLESS-GO.

X Depress and hold the brake pedal. X Shift the automatic transmission to

position N.

X Release the brake pedal. X Release the parking brake. X Switch off the ignition and leave the

SmartKey in the ignition lock.

You can wash the vehicle in an automatic car wash from the very start. If the vehicle is very dirty, pre-wash it before cleaning it in an automatic car wash. After using an automatic car wash, wipe off wax from the windshield and the wiper blades. This will prevent smears and reduce wiping noises caused by residue on the windshield.

Washing by hand In some countries, washing by hand is only allowed at specially equipped washing bays. Observe the legal requirements in all countries concerned. X Do not use hot water and do not wash the

vehicle in direct sunlight.

X Use a soft sponge to clean. X Use a mild cleaning agent, such as a car shampoo approved by Mercedes-Benz.

X Thoroughly hose down the vehicle with a

gentle jet of water.

X Do not point the water jet directly towards

the air inlet.

X Use plenty of water and rinse out the

sponge frequently.

X Rinse the vehicle with clean water and dry

thoroughly with a chamois.

X Do not let the cleaning agent dry on the

paintwork.

Care 343

When using the vehicle in winter, remove all traces of road salt deposits carefully and as soon as possible.

Power washers G WARNING The water jet from a circular jet nozzle (dirt blasters) can cause invisible exterior damage to the tires or chassis components. Components damaged in this way may fail unexpectedly. There is a risk of an accident. Do not use power washers with circular jet nozzles to clean the vehicle. Have damaged tires or chassis components replaced immediately.

! Always maintain a distance of at least

11.8 in (30 cm) between the vehicle and the power washer nozzle. Information about the correct distance is available from the equipment manufacturer. Move the power washer nozzle around when cleaning your vehicle. Do not aim directly at any of the following: Rtires Rdoor gaps, roof gaps, joints, etc. Relectrical components Rbattery Rconnectors Rlights Rseals Rtrim Rventilation slots Damaged seals or electrical components can lead to leaks or failures.

! If the SmartKey is within the rear

detection range of KEYLESS-GO, the following situations, for example, could lead to the unintentional opening of the trunk lid/tailgate: Rusing a car wash Rusing a power washer

344 Care

Make sure that the SmartKey is at least 6.5 ft (2 m) away from the vehicle.

Cleaning the paintwork ! Do not affix:

Rstickers Rfilms Rmagnetic plates or similar items to painted surfaces. You could otherwise damage the paintwork.

Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate care cannot always be completely repaired. In such cases, visit a qualified specialist workshop. X Remove dirt immediately, where possible,

while avoiding rubbing too hard.

X Soak insect remains with insect remover and rinse off the treated areas afterwards. X Soak bird droppings with water and rinse

off the treated areas afterwards.

X Remove coolant, brake fluid, tree resin, oils, fuels and greases by rubbing gently with a cloth soaked in petroleum ether or lighter fluid.

X Use tar remover to remove tar stains. X Use silicone remover to remove wax. If water no longer forms "beads" on the paint surface, use the paint care products recommended and approved by Mercedes- Benz. This is the case approximately every three to five months, depending on the climate conditions and the care product used. If dirt has penetrated the paint surface or if the paint has become dull, the paint cleaner recommended and approved by Mercedes- Benz should be used. Do not use these care products in the sun or on the hood while the hood is hot. X Use a suitable touch-up stick, e.g. MB

Touch-Up Stick, to repair slight damage to the paintwork quickly and provisionally.

Matte finish care ! Never polish the vehicle or the light alloy

wheels. Polishing causes the finish to shine.

! The following may cause the paint to

become shiny and thus reduce the matte effect: RVigorous rubbing with unsuitable

materials.

RFrequent use of car washes. RWashing the vehicle in direct sunlight.

! Never use paint cleaner, buffing or

polishing products, or gloss preserver, e.g. wax. These products are only suitable for high-gloss surfaces. Their use on vehicles with matte finish leads to considerable surface damage (shiny, spotted areas). Always have paintwork repairs performed at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

! Do not use wash programs with a hot wax

treatment under any circumstances.

Observe these notes if your vehicle has a clear matte finish. This will help you to avoid damage to the paintwork due to incorrect treatment. These notes also apply to light alloy wheels with a clear matte finish. i The vehicle should preferably be washed by hand using a soft sponge, car shampoo and plenty of water.

i Use only insect remover and car shampoo

from the range of recommended and approved Mercedes-Benz care products.

Cleaning the vehicle parts Cleaning the wheels ! Do not use acidic wheel cleaning products to remove brake dust. This could damage wheel bolts and brake components.

! Do not park the vehicle for an extended period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause increased corrosion of the brake discs and brake pads/linings. For this reason, you should drive for a few minutes after cleaning. Braking heats the brake discs and the brake pads/linings, thus drying them. The vehicle can then be parked.

Cleaning the windows G WARNING You could become trapped by the windshield wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of injury. Always switch off the windshield wipers and the ignition before cleaning the windshield or wiper blades.

! Do not use dry cloths, abrasive products,

solvents or cleaning agents containing solvents to clean the inside of the windows. Do not touch the insides of the windows with hard objects, e.g. an ice scraper or ring. There is otherwise a risk of damaging the windows.

! Clean the water drainage channels of the windshield and the rear window at regular intervals. Deposits such as leaves, petals and pollen may under certain circumstances prevent water from draining away. This can lead to corrosion damage and damage to electronic components.

X Clean the inside and outside of the

windows with a damp cloth and a cleaning product that is recommended and approved by Mercedes-Benz.

Cleaning wiper blades G WARNING You could become trapped by the windshield wipers if they start moving while cleaning the

Care 345

windshield or wiper blades. There is a risk of injury. Always switch off the windshield wipers and the ignition before cleaning the windshield or wiper blades.

! Do not pull the wiper blade. Otherwise,

the wiper blade could be damaged.

! Do not clean wiper blades too often and do not rub them too hard. Otherwise, the graphite coating could be damaged. This could cause wiper noise.

! Hold the wiper arm securely when folding back. The windshield could be damaged if the wiper arm smacks against it suddenly. X Fold the windshield wiper arms away from

the windshield.

X Carefully clean the wiper blades with a

damp cloth.

X Fold the windshield wiper arms back again

before switching on the ignition.

Cleaning the exterior lighting ! Only use cleaning agents or cleaning

cloths which are suitable for plastic light lenses. Unsuitable cleaning agents or cleaning cloths could scratch or damage the plastic light lenses.

X Clean the plastic lenses of the exterior lighting using a wet sponge and a mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning cloths.

Mirror turn signals ! Only use cleaning agents or cleaning

cloths that are suitable for plastic lenses. Unsuitable cleaning agents or cleaning cloths could scratch or damage the plastic lenses of the mirror turn signals.

X Clean the plastic lenses of the mirror turn signals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.

346 Care

Mercedes-Benz car shampoo or cleaning cloths.

Cleaning the sensors ! If you clean the sensors with a power

washer, make sure that you keep a distance of at least 11.8 in (30 cm) between the vehicle and the power washer nozzle. Information about the correct distance is available from the equipment manufacturer.

X Clean sensors : of the driving systems with water, car shampoo and a soft cloth.

Cleaning the rear view camera ! Do not clean the camera lens and the area around the rear view camera with a power washer.

X Make sure that the vehicle is stationary and

that the SmartKey is in position 2 in the ignition lock.

X To open the cover of the rear view

camera: with COMAND activated, press the W button. X Select System by turning cVd the COMAND controller and press W to confirm. X Select Rear View Camera and press W to confirm. X Select Open Camera Cover and press W to confirm. The cover of the 360° camera opens.

X To clean the rear view camera: use clear

water and a soft cloth to clean camera lens :.

Cleaning the 360° camera ! Do not clean the camera lens and the area

around the 360° camera with a power washer.360

X Make sure that the vehicle is stationary and

that the SmartKey is in position 2 in the ignition lock.

X To open the cover of the 360° camera: with COMAND activated, press the W button. X Select Syst. settings by turning cVd the COMAND controller and press W to confirm. X Select 360° Camera and press W to confirm.

X Select Open Camera Cover and press W to confirm. The cover of the 360° camera opens.

X To clean the 360° camera: clean camera lens : with clean water and a soft cloth.

i If you drive at speeds above 20 mph

(30 km/h) or the SmartKey is in position 0 or 1 in the ignition lock, the cover of the 360° camera closes automatically.

Cleaning the exhaust pipes ! Do not clean the exhaust pipe with acid-

based cleaning agents such as sanitary cleansers or wheel cleaners.

Impurities combined with the effects of road grit and corrosive environmental factors may cause flash rust to form on the surface. You can restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and after washing. X Clean the exhaust pipe with a care product

tested and approved by Mercedes-Benz.

Interior care Cleaning the display ! For cleaning, do not use any of the

following: Ralcohol-based thinner or gasoline Rabrasive cleaning agents Rcommercially-available household

cleaning agents

These may damage the display surface. Do not put pressure on the display surface when cleaning. This could lead to irreparable damage to the display.

Care 347

X Before cleaning the display, make sure that

it is switched off and has cooled down.

X Clean the display surface using a

commercially available microfiber cloth and TFT/LCD display cleaner.

X Dry the display surface using a dry

microfiber cloth.

Cleaning the plastic trim G WARNING Care products and cleaning agents containing solvents cause surfaces in the cockpit to become porous. As a result, plastic parts may come loose in the event of air bag deployment. There is a risk of injury. Do not use any care products and cleaning agents to clean the cockpit.

! Do not affix the following to plastic

surfaces: Rstickers Rfilms Rscented oil bottles or similar items You can otherwise damage the plastic.

! Do not allow cosmetics, insect repellent or sunscreen to come into contact with the plastic trim. This maintains the high-quality look of the surfaces.

X Wipe the plastic trim with a damp, lint-free

cloth, e.g. a microfiber cloth.

X Heavy soiling: use care and cleaning

products recommended and approved by Mercedes-Benz. The surface may change color temporarily. Wait until the surface is dry again.

Cleaning the steering wheel and gear or selector lever X Thoroughly wipe with a damp cloth or use

leather care agents that have been recommended and approved by Mercedes- Benz.

348 Care

Cleaning genuine wood and trim elements ! Do not use solvent-based cleaning agents

such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damaging the surface.

! Do not use chrome polish on trim pieces. The trim pieces have a chrome look but are mostly made of anodized aluminum and can lose their shine if chrome polish is used. Use a damp, lint-free cloth instead when cleaning the trim pieces. If the chrome-plated trim pieces are very dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are chrome-plated or not, consult an authorized Mercedes-Benz Center.

X Wipe the wooden trim and trim pieces with

a damp, lint-free cloth, e.g. a microfiber cloth.

X Heavy soiling: use car care and cleaning products recommended and approved by Mercedes-Benz.

Cleaning the seat covers General notes ! Do not use microfiber cloths to clean

genuine leather, artificial leather or Alcantara® covers. If used often, these can damage the cover.

i Note that regular care is essential to

ensure that the appearance and comfort of the covers is retained over time.

Genuine leather seat covers Leather is a natural product. It exhibits natural surface characteristics, for example: RDifferences in the texture RSigns of stretching and marking RSlight nuances of color These are characteristics of leather and not material defects.

! To retain the natural appearance of the

leather, observe the following cleaning instructions: RClean genuine leather covers carefully

with a damp cloth and then wipe the covers down with a dry cloth.

RMake sure that the leather does not

become soaked. It may otherwise become rough and cracked.

ROnly use leather care agents that have been tested and approved by Mercedes- Benz. You can obtain these from a qualified specialist workshop. Seat covers of other materials ! Observe the following when cleaning:

RClean artificial leather covers with a cloth

moistened with a solution containing 1% detergent (e.g. dish washing liquid).

RClean cloth covers with a microfiber

cloth moistened with a solution containing 1% detergent (e.g. dish washing liquid). Rub carefully and always wipe entire seat sections to avoid leaving visible lines. Leave the seat to dry afterwards. Cleaning results depend on the type of dirt and how long it has been there.

RClean Alcantara® covers with a damp cloth. Make sure that you wipe entire seat sections to avoid leaving visible lines.

Cleaning the seat belts G WARNING Seat belts can become severely weakened if bleached or dyed. This could cause the seat belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of injury or fatal injury. Never bleach or dye the seat belts.

! Do not clean the seat belts using chemical cleaning agents. Do not dry the seat belts

by heating at temperatures above 176 ‡ (80 †) or in direct sunlight.

X Use clean, lukewarm water and soap

solution.

Cleaning the headliner and carpets X Headliner: if it is very dirty, use a soft brush

or dry shampoo.

X Carpets: use the carpet and textile cleaning agents recommended and approved by Mercedes-Benz.

Care 349

350

Useful information ............................ 352
Where will I find...? ........................... 352
Flat tire .............................................. 354
Battery (vehicle) ................................ 358
Jump-starting .................................... 362
Towing and tow-starting .................. 364
Fuses .................................................. 367

351

352 Where will I find...?

Useful information

i This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- related systems and functions.

i Read the information on qualified specialist workshops: (Y page 26).

Where will I find...? First-aid kit

Sedan: the first-aid kit is in the right-hand stowage compartment in the trunk. X Open the trunk lid. X Slide the stowage net down. X Open the stowage compartment. X Release tensioning strap :. X Remove first-aid kit ;.

First-aid kit in the stowage net

First-aid kit behind the side trim panel Wagon: depending on the vehicle's equipment, the first-aid kit is in the stowage net or behind the side trim panel. X Open the tailgate. X Open the right-hand side trim panel if the

first-aid kit is in the side trim panel.

X Remove first-aid kit :. i Check the expiration date on the first-aid

kit at least once a year. Replace the contents if necessary, and replace missing items.

Vehicle tool kit General notes The vehicle tool kit can be found in the stowage well under the trunk floor/cargo compartment floor. Depending on the vehicle equipment, the vehicle tool kit is on the left- hand side or the right-hand side in the

Where will I find...?

353

stowage well under the trunk floor/cargo compartment floor.

Vehicles with a TIREFIT kit

Vehicles with a spare wheel/"Minispare" emergency spare wheel

Example: vehicle tool kit in the left-hand stowage space : Tire sealant filler bottle ; Folding wheel chock = One pair of gloves (under jack) ? Tire inflation compressor A Towing eye B Jack C Alignment bolt D Fuse allocation chart E Lug wrench X Open the trunk lid/tailgate. X Sedan: lift up the floor of the trunk

(Y page 312).

X Wagon: remove the seat cushions of the

folding bench seat (Y page 114).

: Vehicle tool kit tray ; Stowage well = Spare wheel/"Minispare" emergency

spare wheel

X Open the trunk lid/tailgate. X Sedan: lift up the floor of the trunk

(Y page 312).

X Wagon: remove the seat cushions of the

folding bench seat (Y page 114).