2010 Mercedes-benz CLS Class Owners Manual

Speed rating Q M+S11 up to 100 mph (160 km/h) up to 118 mph (190 km/h) T M+S11

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Load identification

i For illustration purposes only. Actual data

on tires are specific to each vehicle and may vary from data shown in above illustration.

In addition to the load index, special load identification : may be molded into the tire sidewall following the letter designating the speed symbol B (Y page 202). RNo specification given: absence of any text

(like in above example) indicates a standard load (SL) tire.

RXL or Extra Load: designates an extra load

(or reinforced) tire.

RLight Load: designates a light load tire. RC, D, E: designates load range associated with the maximum load a tire can carry at a specified pressure.

DOT, Tire Identification Number (TIN) U.S. tire regulations require each new tire manufacturer or tire retreader to mold a TIN into or onto a sidewall of each tire produced.

204 Tires and wheels

Speed rating

Index H M+S11 up to 130 mph (210 km/h) up to 149 mph (240 km/h) V M+S11

i Not all M+S rated tires provide special winter performance. Make sure the tires you use show M+S and the mountain/ snowflakeimarking on the tire sidewall. These tires meet specific snow traction performance requirements of the Rubber Manufacturers Association (RMA) and the Rubber Association of Canada (RAC) and have been designed specifically for use in snow conditions.

An electronic speed limiter prevents your vehicle from exceeding a speed of: R130 mph (210 km/h):

CLS 550
CLS 550 (Sport Package)

R155 mph (250 km/h):

CLS 63 AMG

R186 mph (300 km/h):

CLS 63 AMG (Performance Package)

The factory equipped tires on your vehicle may have a tire speed rating above the maximum speed permitted by the electronic speed limiter. Make sure your tires have the required tire speed rating as specified for your vehicle in the “Technical data” section (Y page 291), for example when purchasing new tires. If you are uncertain about the correct reading of the information given on a tire’s sidewall, any authorized Mercedes-Benz Center will be glad to assist you.

11 or M+Sifor winter tires

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205

Tire type code Tire type code ? may, at the option of the manufacturer, be used as a descriptive code for identifying significant characteristics of the tire.

Date of manufacture The date of manufacture A identifies the week and year of manufacture. The first two figures identify the week, starting with “01” to represent the first full week of the calendar year. The second two figures represent the year. For example, “3208” represents the 32nd week of 2008.

Tire ply material

i For illustration purposes only. Actual data

on tires are specific to each vehicle and may vary from data shown in above illustration.

This marking tells you about the type of cord and number of plies in the sidewall : and under the tread ;.

Tire and loading terminology Accessory weight The combined weight (in excess of those standard items which may be replaced) of automatic transmission, power steering, power brakes, power windows, power seats,

The TIN is a unique identifier. The TIN facilitates efforts by tire manufactures to notify purchasers in recall situations or other safety matters concerning tires. It gives purchasers the means to easily identify such tires. The TIN is comprised of “Manufacturer’s identification mark” ;, “Tire size” =, “Tire type code” ? and “Date of manufacture” A. i For illustration purposes only. Actual data

on tires are specific to each vehicle and may vary from data shown in above illustration.

DOT (Department of Transportation) Tire branding symbol : denotes that the tire meets requirements of the U.S. Department of Transportation.

Manufacturer’s identification mark Manufacturer’s identification mark ; denotes the tire manufacturer. New tires have a mark with two symbols. Retreaded tires have a mark with four symbols. For more information on retreaded tires, see (Y page 182).

Tire size Code = indicates the tire size.

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206 Tires and wheels

radio, and heater, to the extent that these items are available as factory-installed equipment (whether installed or not).

Air pressure The amount of air inside the tire pressing outward on each square inch of the tire. Air pressure is expressed in pounds per square inch (psi), kilopascal (kPa), or bar.

Aspect ratio Dimensional relationship between tire section height and section width expressed in percentage.

Bar Metric unit for air pressure. There are 14.5038 pounds per square inch (psi) to 1 bar; there are 100 kilopascals (kPa) to 1 bar.

Bead The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim.

Cold tire inflation pressure Tire inflation pressure when your vehicle has been sitting for at least 3 hours or driven no more than 1 mile (1.6 km).

Curb weight The weight of a motor vehicle with standard equipment including the maximum capacity of fuel, oil, and coolant, and, if so equipped, air conditioning and additional optional equipment, but without passengers and cargo.

DOT (Department of Transportation) A tire branding symbol which denotes the tire meets requirements of the U.S. Department of Transportation.

GAWR (Gross Axle Weight Rating) The GAWR is the maximum permissible axle weight. The gross vehicle weight on each axle must never exceed the GAWR for the front and rear axle indicated on the certification label located on the driver’s door B-pillar.

GVW (Gross Vehicle Weight) The GVW comprises the weight of the vehicle including fuel, tools, spare wheel, installed accessories, passengers and cargo and, if applicable, trailer tongue load. The GVW must never exceed the GVWR indicated on the certification label located on the driver’s door B-pillar.

GVWR (Gross Vehicle Weight Rating) This is the maximum permissible vehicle weight of the fully loaded vehicle (weight of the vehicle including all options, passengers, fuel, and cargo and, if applicable, trailer tongue load). It is indicated on the certification label located on the driver’s door B-pillar.

Kilopascal (kPa) Metric unit for air pressure. There are 6.9 kPa to 1 psi; another metric unit for air pressure is bar. There are 100 kilopascals (kPa) to 1 bar.

Load index Numerical code associated with the maximum load a tire can support.

Maximum load rating The maximum load in kilograms and pounds that can be carried by the tire.

Maximum loaded vehicle weight The sum of curb weight, accessory weight, total load limit, and production options weight.

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Maximum permissible tire inflation pressure This number is the greatest amount of air pressure that should ever be put in the tire.

Normal occupant weight The number of occupants the vehicle is designed to seat, multiplied by 68 kilograms (150 lb).

Occupant distribution The distribution of occupants in a vehicle at their designated seating positions.

Production options weight The combined weight of those installed regular production options weighing over 5 lbs (2.3 kilograms) in excess of those standard items which they replace, not previously considered in curb weight or accessory weight, including heavy duty brakes, ride levelers, roof rack, heavy duty battery, and special trim.

PSI (Pounds per square inch) A standard unit of measure for air pressure.

Recommended tire inflation pressure The recommended tire inflation pressure for normal driving conditions is listed on the Tire and Loading Information placard located on the driver’s door B-pillar. It provides best handling, tread life and riding comfort. Supplemental information pertaining to special driving situations can be found on the tire inflation pressure label on the inside of the fuel filler flap.

Rim A metal support for a tire or a tire and tube assembly upon which the tire beads are seated.

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207

Sidewall The portion of a tire between the tread and the bead.

TIN (Tire Identification Number) Unique identifier which facilitates efforts by tire manufacturers to notify purchasers in recall situations or other safety matters concerning tires and gives purchasers the means to easily identify such tires. The TIN is comprised of “Manufacturer’s identification mark”, “Tire size”, “Tire type code” and “Date of manufacture”.

Tire ply composition and material used This indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and sidewall, which include steel, nylon, polyester, and others.

Tire speed rating Part of tire designation (speed symbol); indicates the speed range for which a tire is approved.

Total load limit Rated cargo and luggage load plus 68 kilograms (150 lb) times the vehicle’s designated seating capacity.

Traction The adhesive friction of a tire on a surface on which it moves. The amount of grip provided.

Tread The portion of a tire that comes into contact with the road.

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208 Winter driving

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Treadwear indicators Narrow bands, sometimes called “wear bars” that show across the tread of a tire when only 1/16 in (1.6 mm) of tread remains.

Uniform Tire Quality Grading Standards A tire information system that provides consumers with ratings for a tire’s traction, temperature and treadwear. Ratings are determined by tire manufacturers using U.S. government testing procedures. The ratings are molded into the sidewall of the tire.

Vehicle maximum load on the tire Load on an individual tire that is determined by distributing to each axle its share of the maximum loaded vehicle weight and dividing it by two.

Winter driving General information Have your vehicle winterized at an authorized Mercedes-Benz Center.

Winter tires G Warning! Winter tires with a tread depth of less than 1/6 in (4 mm) must be replaced. They are no longer suitable for winter operation. G Warning! If you use your spare wheel when winter tires are fitted on the other wheels, be aware that the difference in tire characteristics may very well impair turning stability and that overall driving stability may be reduced. Adapt your driving style accordingly. Have the spare wheel replaced by a regular road wheel with a winter tire at the nearest authorized Mercedes-Benz Center.

Always use winter tires at temperatures below 45‡ (7†) and whenever wintry road conditions prevail. Not all M+S rated tires provide special winter performance. Make sure the tires you use show the mountain/ snowflakeimarking on the tire sidewall. These tires meet specific snow traction performance requirements of the Rubber Manufacturers Association (RMA) and the Rubber Association of Canada (RAC) and have been designed specifically for use in snow conditions. Use of winter tires is the only way to achieve the maximum effectiveness of your vehicle’s driving safety systems such as the ABS and the ESP® in winter operation. For safe handling, make sure all mounted winter tires are of the same make and have the same tread design. For information on winter tires for your vehicle model, see the “Technical data” section (Y page 291). Always observe the speed rating of the winter tires installed on your vehicle.

Snow chains ! When driving with snow chains, always select the raised level of the vehicle level control. Other settings may result in damage to your vehicle.

! Some tire sizes do not leave adequate clearance for snow chains. To help avoid serious damage to your vehicle or tires, make sure the use of snow chains is permissible as specified in the “Technical data” section of this Operator’s Manual.

Snow chains should only be driven on snow- covered roads at speeds not to exceed 30 mph (50 km/h). Remove chains as soon as possible when driving on roads without snow.

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Observe the following guidelines when using snow chains: RUse of snow chains is not permissible with all wheel/tire combinations (Y page 291).

RUse snow chains in pairs and on rear

wheels only. Follow the manufacturer’s mounting instructions.

! If snow chains are mounted to the front wheels, they may scrape against the body or axle components. The tires or the vehicle could be damaged as a result.

ROnly use snow chains that are approved by Mercedes-Benz. Any authorized Mercedes- Benz Center will be glad to advise you on this subject.

RUse of snow chains may be prohibited

depending on location. Always check local and state laws before installing snow chains.

RDo not use snow chains on the spare wheel. i When driving with snow chains, you may

wish to switch off the ESP® (Y page 59) before setting the vehicle in motion. This will improve the vehicle’s traction.

Winter driving instructions G Warning! If the vehicle becomes stuck in snow, make sure snow is kept clear of the exhaust pipe and from around the vehicle with the engine running. Otherwise, deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death. To assure sufficient fresh air ventilation, open a window slightly on the side of the vehicle not facing the wind. G Warning! The outside temperature indicator is not designed to serve as an ice-warning device and is therefore unsuitable for that purpose.

Winter driving 209

Indicated temperatures just above the freezing point do not guarantee that the road surface is free of ice. The road may still be icy, especially in wooded areas or on bridges. G Warning! On slippery road surfaces, never downshift in order to obtain braking action. This could result in drive wheel slip and reduced vehicle control. Your vehicle’s ABS will not prevent this type of loss of control. The most important rule for slippery or icy roads is to drive sensibly and to avoid abrupt acceleration, braking and steering maneuvers. Do not use the cruise control system under such conditions. When the vehicle is in danger of skidding, shift the automatic transmission to neutral position N. Try to keep the vehicle under control by corrective steering action. i For information on driving with snow

chains, see “Snow chains” (Y page 208).

Road salts and chemicals can adversely affect braking efficiency. Increased pedal force may become necessary to produce the normal brake effect. Depressing the brake pedal periodically when traveling at length on salt-strewn roads can bring road-salt-impaired braking efficiency back to normal. If the vehicle is parked after being driven on salt-treated roads, the braking efficiency should be tested as soon as possible after driving is resumed. G Warning! Make sure not to endanger any other road users when carrying out these braking maneuvers.

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210 Driving instructions

Driving instructions Drive sensibly – save fuel To save fuel you should: RKeep tires at the recommended inflation

pressures.

RRemove unnecessary loads. RRemove roof rack when not in use. RAllow engine to warm up under low load

use.

RAvoid frequent acceleration and

deceleration.

RHave all maintenance work performed at the intervals specified in the Maintenance Booklet and as required by the Maintenance system. Contact an authorized Mercedes-Benz Center.

Fuel consumption is also increased by driving in cold weather, in stop-and-go traffic, on short trips and in mountainous areas.

Drinking and driving G Warning! Drinking and driving and/or taking drugs and driving are very dangerous combinations. Even a small amount of alcohol or drugs can affect your reflexes, perceptions and judgment. The possibility of a serious or even fatal accident are greatly increased when you drink or take drugs and drive. Do not drink or take drugs and drive or allow anyone to drive who has been drinking or taking drugs.

Pedals G Warning! Make sure absolutely no objects are obstructing the pedals’ range of movement. Keep the driver’s footwell clear of all

obstacles. If there are any floormats or carpets in the footwell, make sure that the pedals still have sufficient clearance. During sudden driving or braking maneuvers, the objects could get caught between the pedals. You could then no longer brake or accelerate. This could lead to accidents and injury.

Power assistance G Warning! There is no power assistance for the steering and the brake when the engine is not running. Steering and braking requires significantly more effort and you could lose control of the vehicle and cause an accident as a result. Do not turn off the engine while the vehicle is in motion.

Brakes Downhill grades ! When driving down long and steep

grades, relieve the load on the brakes by shifting into a lower gear to use the engine’s braking power. This helps prevent overheating of the brakes and reduces wear. When using the engine’s braking power, a drive wheel may not spin for an extended period of time, e.g. on slippery road surfaces. This may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty.

Continuous or hard braking G Warning! Resting your foot on the brake pedal will cause excessive and premature wear of the brake pads.

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It can also result in the brakes overheating, thereby significantly reducing their effectiveness. It may not be possible to stop the vehicle in sufficient time to avoid an accident. After hard braking, it is advisable to drive on for some time, rather than immediately park, so that the air stream will cool down the brakes faster.

Wet roads G Warning! After driving in heavy rain for some time without applying the brakes or through water deep enough to wet brake components, the first braking action may be somewhat reduced and increased pedal pressure may be necessary to obtain expected brake effect. Maintain a safe distance from vehicles in front. To help prevent brake disk corrosion after driving on wet or salt-covered roads, it is advisable to brake the vehicle with considerable force prior to parking. The heat generated serves to dry the brakes.

Salt-covered roads G Warning! A layer of salt on the brake discs and the brake linings may cause a delay in the braking effect, resulting in a significantly increased braking distance, which could lead to an accident. To avoid this danger, you should: Roccasionally brake carefully when you are driving on salt-covered roads, so that any layer of salt that may have built up on the brake discs and the brake linings is

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211

removed without putting other road users at risk

Rmaintain a greater distance to the vehicle

ahead and drive with particular care

Rcarefully apply the brakes at the end of a trip and immediately after commencing a new trip, so that salt residues are removed from the brake disc

Brake service ! The brake fluid level in the reservoir may be too low if the brake warning lamp in the instrument cluster comes on and an acoustic warning sounds although the parking brake is released. Observe additional messages in the multifunction display that may appear. Brake pad wear or a leak in the system may be the reason for low brake fluid in the reservoir. Have the brake system inspected immediately. Contact an authorized Mercedes-Benz Center.

All checks and service work on the brake system should be carried out by qualified technicians only. Contact an authorized Mercedes-Benz Center. Only install brake pads and use brake fluid recommended by Mercedes-Benz. G Warning! If other than recommended brake pads are installed, or other than recommended brake fluid is used, the braking properties of the vehicle can be degraded to an extent that safe braking is substantially impaired. This could result in an accident.

! Because the ESP® operates

automatically, the engine and ignition must be shut off (SmartKey in starter switch position 0 or 1 or KEYLESS-GO start/stop button in position 0 or 1) when the parking brake is being tested on a brake test

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212 Driving instructions

dynamometer or when the vehicle is being towed with the front axle raised. Active braking action through the ESP® may otherwise seriously damage the brake system which is not covered by the Mercedes-Benz Limited Warranty.

If your brake system is only subjected to moderate loads, you should occasionally test the effectiveness of the brakes by applying above-normal braking pressure at higher speeds. This will also enhance the grip of the brake pads. G Warning! Make sure not to endanger any other road users when carrying out these braking maneuvers. Refer to the description of the Brake Assist System (BAS) (Y page 59).

High-performance brake system The high-performance brake system is only available on CLS 63 AMG. G Warning! New vehicle brake pads and discs, and replacement brake pads and discs may take several hundred miles of driving until they provide optimum braking efficiency. Until that time, you may need to use increased brake pedal pressure while braking. Please be aware of this and adjust your driving and braking accordingly during this break-in period. Excessive high-demand braking will cause correspondingly high brake wear. Please be attentive to the brake warning lamp in the instrument cluster and brake condition messages in the multifunction display. Especially for high performance driving, it is important to maintain and have the brake system checked regularly. The high-performance brake system is designed to operate under the extremely high operating demands required to

accommodate the performance capabilities of the vehicle. The brakes may produce a squeaking-type noise depending on the Rvehicle speed Rbrake force applied Rambient conditions, e.g. temperature and

humidity

As with any brake system, the wear of individual brake system components such as brake pads or disks strongly depends on your driving style and the conditions under which you operate the vehicle. Thus, a driving style calling for high-demand braking will cause your vehicle’s brakes to wear more quickly.

Driving off Warm up the engine smoothly. Do not place full load on the engine until the operating temperature has been reached. ! When driving off on a slippery surface, do

not allow a drive wheel to spin for an extended period with the ESP® switched off. Doing so may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty.

! Simultaneously depressing the

accelerator pedal and applying the brakes reduces engine performance and causes premature brake and drivetrain wear which is not covered by the Mercedes-Benz Limited Warranty.

Hydroplaning Depending on the depth of the water layer on the road, hydroplaning may occur, even at low speeds and with new tires. In heavy rain or when conditions indicate possible hydroplaning:

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X Reduce vehicle speed. X Avoid track grooves in the road. X Apply brakes cautiously.

Standing water ! Do not drive through flooded areas.

Before driving through water, determine its depth. If you must drive through standing water, drive slowly to prevent water from entering the passenger compartment or the engine compartment. Water in these areas could cause damage to electrical components or wiring of the engine or transmission, or could result in water being ingested by the engine through the air intake causing severe internal engine damage. Any such damage is not covered by the Mercedes- Benz Limited Warranty.

Driving abroad If you plan to drive the vehicle outside the U.S. or Canada, you should request dealer network information for your destination from any authorized Mercedes-Benz Center.

Control and operation of radio transmitter Safety notes G Warning! Please do not forget that your primary responsibility is to drive the vehicle. A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the telephone12 while driving, please use the hands-free device and

12 Observe all legal requirements.

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213

only use the telephone when road, weather and traffic conditions permit. Some jurisdictions prohibit the driver from using a mobile telephone while driving a vehicle. Only operate the COMAND12 (Cockpit Management and Data System) if road, weather and traffic conditions permit. Otherwise, you may not be able to observe traffic conditions and could endanger yourself and others. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of 44 feet (approximately 14 m) every second.

Emission control Certain systems of the engine serve to keep the toxic components of the exhaust gases within permissible limits required by law. These systems will function properly only when maintained strictly according to factory specifications. Any adjustments on the engine should, therefore, be carried out only by qualified Mercedes-Benz Center authorized technicians. Engine adjustments should not be altered in any way. Moreover, the specified service procedures must be carried out regularly according to Mercedes-Benz servicing requirements. For details refer to the Maintenance Booklet. G Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. Do not run the engine in confined areas (such as a garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these

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214 Maintenance

conditions, drive only with at least one window fully open at all times.

Maintenance Notes The Maintenance System in your vehicle tracks the distance driven and the time elapsed since the last maintenance service. It calculates other maintenance service work required, and calls for the next maintenance service accordingly. We strongly recommend that you have your vehicle serviced at an authorized Mercedes- Benz Center. Have it serviced in accordance with the Maintenance Booklet at the times called for by the maintenance service indicator. i Failure to have the vehicle maintained in accordance with the Maintenance Booklet and maintenance service indicator at the designated times/mileage will result in vehicle damage not covered by the Mercedes-Benz Limited Warranty.

Maintenance service indicator message Information on maintenance work and maintenance intervals are specified in the Maintenance Booklet. Contact an authorized Mercedes-Benz Center, or visit www.mbusa.com (USA only) for additional information. The maintenance service indicator message will notify you when the next maintenance service is required. Starting approximately 1 month before the next maintenance service is required, one of the following messages will appear in the multifunction display. The messages will appear while you are driving or when you switch on the ignition (example service A): Service A Due In XXXX Miles (Km)

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Service A Due In XX Days Service A Due In X Day Service A Due Now

Refer to Maintenance Booklet for a listing of maintenance services and intervals they need to be performed at.

Clearing the maintenance service indicator message The maintenance service indicator message is cleared automatically Rafter approximately 10 seconds when you

switch on the ignition

Rafter approximately 10 seconds when

reaching the service threshold while driving Rafter approximately 30 seconds, once the suggested maintenance service term has passed

X Clearing the maintenance service

indicator message manually: Press reset button : on the instrument cluster. The standard display appears in the multifunction display.

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Maintenance service term exceeded If you have exceeded the suggested maintenance service term, you will see the following message in the multifunction display: Service A Exceeded By XXXXX Miles (Km) Service A Exceeded By XXX Days Service A Exceeded By X Day In addition, a signal sounds when the message appears. Any authorized Mercedes-Benz Center will reset the maintenance service indicator following a completed maintenance service.

Calling up the maintenance service indicator display i The menu overview can be found on

(Y page 112).

You can call up the maintenance service indicator display at any time to check when the next maintenance service is required. X Switch on the ignition. X Press button V or U on the

multifunction steering wheel repeatedly until the standard display (Y page 112) appears in the multifunction display.

X Press button * or & on the

multifunction steering wheel until the maintenance service indicator display with the service symbol ¯ and the maintenance service deadline appears in the multifunction display.

i If the battery was disconnected, the days of disconnection will not be included in the count shown by the maintenance service indicator. To arrive at the true maintenance service deadline, you will need to subtract these days from the days shown in the maintenance service indicator message or maintenance service indicator display.

Do not confuse the maintenance service indicator with the engine oil level indicator 4.

Resetting the maintenance service indicator In the event that the maintenance service on your vehicle is not carried out at an authorized Mercedes-Benz Center, you can have the maintenance service indicator reset. The automotive maintenance facility carrying out the maintenance service will find the information for resetting the maintenance service indicator in the maintenance-relevant literature for your vehicle. Such literature is available at any authorized Mercedes-Benz Center or directly from Mercedes-Benz. ! If the maintenance service indicator was

reset inadvertently, have an authorized Mercedes-Benz Center correct it. Only reset the maintenance service indicator if the proper maintenance service has been performed. Not following the proper maintenance service as described in the Maintenance Booklet will result in engine damage and/or other vehicle damage not covered by the Mercedes-Benz Limited Warranty.

Vehicle care Cleaning and care of the vehicle Notes Regular and proper care will help to maintain the value of your vehicle. G Warning! Many cleaning products can be hazardous. Some are poisonous, others are flammable. Always follow the instructions on the particular container. Always open your

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216 Vehicle care

vehicle’s doors or windows when cleaning the inside. Never use fluids or solvents that are not designed for cleaning your vehicle. Always lock away cleaning products and keep them out of reach of children.

! When cleaning the vehicle, do not use

scouring agents. Never apply strong force and only use a soft, wet cloth or sponge. Otherwise you may scratch or damage the surface to be cleaned.

While in operation, even while parked, your vehicle is subjected to varying external influences which, if gone unchecked, can attack the paintwork as well as the vehicle underbody and cause lasting damage. Such damage is caused not only by extreme and varying climatic conditions, but also by: RAir pollution RRoad salt RTar RGravel and stone chipping To avoid paint damage, you should immediately remove: RGrease and oil RFuel RCoolant RBrake fluid RBird droppings RInsects RTree resins etc. Frequent washing reduces and/or eliminates the aggressiveness and potency of the above adverse influences.

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More frequent washings are necessary to deal with unfavorable conditions: Rnear the ocean Rin industrial areas (smoke, exhaust

emissions)

Rduring winter operation You should check your vehicle from time to time for stone chipping or other damage. Any damage should be repaired as soon as possible to prevent corrosion. In doing so, do not neglect the underbody of the vehicle. A prerequisite for a thorough check is a washing of the underbody followed by a thorough inspection. Damaged areas need to be re-undercoated. Your vehicle has been treated at the factory with a wax-base rustproofing in the body cavities which will last for the lifetime of the vehicle. Post-production treatment is neither necessary nor recommended by Mercedes- Benz because of the possibility of incompatibility between materials used in the production process and others applied later. We have selected vehicle-care products and compiled recommendations which are specially matched to our vehicles and which always reflect the latest technology. You can obtain Mercedes-Benz approved vehicle-care products at an authorized Mercedes-Benz Center. Scratches, corrosive deposits, corrosion or damage due to negligent or incorrect care cannot always be removed or repaired with the vehicle-care products recommended here. In such cases it is best to seek aid at an authorized Mercedes-Benz Center. The following topics deal with the cleaning and care of your vehicle and give important “how-to” information as well as references to Mercedes-Benz approved vehicle-care products.

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Power washer ! Follow the instructions provided by the

power washer manufacturer on maintaining a distance between the vehicle and the nozzle of the power washer. Never use a round nozzle to power-wash tires. The intense jet of water can result in damage to the tire. Always replace a damaged tire. Always keep the jet of water moving across the surface. Do not aim directly at electrical parts, electrical connectors, seals, or other rubber parts.

i Vehicles with KEYLESS-GO:

If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.

Tar stains Quickly remove tar stains before they dry and become more difficult to remove. A tar remover is recommended.

Paintwork, painted body components ! Affixing stickers, magnets, adhesive tape

or similar materials to painted body components may damage the paintwork. Mercedes-Benz approved Paint Care should be applied when water drops on the paint surface do not “bead up”. This should normally be done every 3 to 5 months, depending on the climate and washing detergent used. Mercedes-Benz approved Paint Cleaner should be applied if the paint surface shows signs of embedded dirt (i.e. loss of gloss). Do not apply any of these products or wax if your vehicle is parked in the sun or if the hood is still hot. X Use the appropriate MB-Touch-Up Stick for quick and provisional repairs of minor paint

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damage (i.e. chips from stones, vehicle doors, etc.).

Vehicles with mat paint Your vehicle is painted with mat clear-coat paint. Observe the following notes to avoid paint damage caused by improper treatment. i Only use insect remover and car shampoo

approved by Mercedes-Benz.

! Do not polish the vehicle. Polishing will

brighten the paintwork. Do not use paintwork cleaning agents, abrasives, polishing compounds, or wax for paintwork care. Such products are intended for use on high-polish surfaces. Using such products on mat paint causes severe damage, such as bright, spotted areas on the respective surface. Have paintwork repairs performed at an authorized Mercedes-Benz Center.

Have stone chipping repairs as soon as possible. Remove the following immediately if possible. Do not apply strong force. RSoak insect remains with insect remover and rinse them of with water afterwards. Use a soft bristle toothbrush for remains that have not come off.

RSoak bird droppings with water and rinse them of with water afterwards. Use a soft bristle toothbrush for remains that have not come off.

RRemove tree resins, grease, oil, and

gasoline with silicone remover.

RDab off wax with silicone remover. RDab off tar splashes or tar stains with tar

remover.

Engine cleaning Prior to cleaning the engine compartment, make sure to protect electrical components and connectors from contact with water and cleaning agents.

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Corrosion protection, such as MB Anticorrosion Wax should be applied to the engine compartment after every engine cleaning. Before applying, all control linkage bushings and joints should be lubricated. The poly-V-belt and all pulleys should be protected from any wax.

Vehicle washing In the winter, thoroughly remove all traces of road salt as soon as possible. When washing the vehicle underbody, do not forget to clean the inner sides of the wheels. i Vehicles with KEYLESS-GO:

If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.

Hand-wash X Do not use hot water or wash your vehicle

in direct sunlight.

X Only use a soft, wet cloth or sponge to

clean the vehicle.

X Only use a mild vehicle wash detergent,

such as Mercedes-Benz approved Car Shampoo.

X Thoroughly spray the vehicle with a

diffused jet of water.

X Do not spray directly towards the

ventilation intake.

X Use plenty of water and rinse the sponge

and chamois frequently.

X Rinse with clean water and dry with a

chamois thoroughly. Do not allow cleaning agents to dry on the finish.

Automatic car wash You can have your vehicle washed in an automatic car wash from the start. Brushless car washes are preferable. X To protect the filter system, activate the air recirculation mode using button g on the climate control panel.

! Do not clean your vehicle in an automatic

touchless car wash which uses caustic spray. Caustic spray will damage the paint or ornamental moldings.

If the vehicle is very dirty, prewash it before running it through the automatic car wash. ! Make sure the combination switch is set to wiper setting $. Otherwise, the rain sensor could activate and cause the wipers to move unintentionally. This may lead to vehicle damage. Due to the width of the vehicle, fold in exterior rear view mirrors prior to running the vehicle through an automatic car wash to prevent damage to the mirrors.

X When taking the vehicle through an automatic conveyor-type car wash: Make sure the automatic transmission remains in neutral position N.

When leaving the automatic car wash, make sure the mirrors are folded out. After running the vehicle through an automatic car wash, wipe any wax off of the windshield and the wiper blade inserts. This will prevent smears and reduce wiping noise which can be caused by residual wax on the windshield.

Ornamental moldings X For regular cleaning and care of ornamental

moldings, use a damp cloth.

! Do not use chrome cleaner on ornamental moldings. Although ornamental moldings may have chrome appearance, they could be made of anodized aluminum that will be damaged when cleaned with chrome cleaner. Instead, use a damp cloth to clean those ornamental moldings. For very dirty ornamental moldings of which you are sure are chrome-plated, use a chrome cleaner. If in doubt whether an ornamental molding is chrome-plated, contact an authorized Mercedes-Benz Center.

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Vehicle care 219

Headlamps, brake lamps, tail lamps, side markers, turn signal lenses X Use a mild vehicle wash detergent, such as

Mercedes-Benz approved Car Shampoo, with plenty of water.

! Only use window cleaning solutions that

are suitable for plastic lamp lenses. Window cleaning solutions which are not suitable may damage the plastic lamp lenses of the headlamps. Therefore, do not use abrasives, solvents or cleaners that contain solvents.

Cleaning the driving systems sensors

! If you use a power washer to clean the

sensor covers, observe the following: RFollow the instructions provided by the

power washer manufacturer.

RMaintain a distance between the sensor

covers and the nozzle of the power washer.

Cleaning the windows and the wiper blades ! The windshield wipers must be in a

vertical position before folding them away from the windshield. They could otherwise damage the hood. Never open the hood when the wiper arms are folded forward.

X Make sure the hood is fully closed. X Switch on the ignition. X Turn combination switch to wiper setting

° (Y page 92).

X With wiper arms in vertical position, switch

off the ignition. G Warning! For safety reasons, switch off wipers and remove SmartKey from starter switch before cleaning the windshield and/or the wiper blades. Vehicles with KEYLESS-GO: Make sure the vehicle’s on-board electronics have status 0. Otherwise, the wiper motor could suddenly turn on and cause injury.

X Switch off the ignition. X Clean Distronic system sensor cover : by

hand.

To clean Distronic system sensor cover : and the bumper area near sensors ; observe the following: RUse a mild vehicle wash detergent, such as

Mercedes-Benz approved Car Shampoo, with plenty of water.

RUse a soft, non-scratching cloth.

! Do not pull on the wiper blade inserts.

They could tear.

X Fold the wiper arms forward until they snap

into place.

X Clean the windshield and the wiper blade

inserts with a clean cloth and mild detergent solution.

X Use a soft, clean cloth and a mild window cleaning solution on all outside and inside glass surfaces.

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220 Vehicle care

An automotive glass cleaner is recommended.

! Fold the windshield wiper arms back onto the windshield before turning the SmartKey in the starter switch or pressing the KEYLESS-GO start/stop button. Hold on to the wiper when folding the wiper arm back. If released, the force of the impact from the tensioning spring could crack the windshield.

! To clean the window interior, do not use a dry cloth, abrasives, solvents or cleaners containing solvents. Do not touch the inside of the windows with hard objects such as an ice scraper or ring. Doing so may damage the windows.

Light alloy wheels If possible, clean wheels once a week. X Use Mercedes-Benz approved Wheel Care,

a soft bristle brush and a strong spray of water for cleaning the light alloy wheels. ! Only use acid-free cleaning materials.

Acid may cause corrosion or damage the clear coat.

! The vehicle should not be parked for an extended period of time immediately after it has been cleaned. This applies especially after the wheel rims have been cleaned with wheel rim cleaner. Wheel rim cleaners can lead to increased corrosion of the brake disks and brake pads. Non-approved wheel cleaners may also damage the wheel paint if the vehicle is not driven after cleaning. Therefore, the vehicle’s brake system should always be warmed-up before it is parked after cleaning. Drive your vehicle for several minutes to allow the brakes to dry. When applying Mercedes-Benz approved Tire Care and Mercedes-Benz approved Wheel Care products, take care not to spray them on the brake disks.

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Plastic and rubber parts X Use a gentle dishwashing detergent or mild detergent for delicate fabrics as a washing solution.

X Wipe with a cloth moistened in a lukewarm

solution. The surface may temporarily change color. If this is the case, wait for it to dry. G Warning! Do not use cleaners or cockpit care sprays containing solvents to clean the cockpit or the steering wheel. Cleaners containing solvents will make the surface porous and vehicle occupants could suffer serious injuries from plastic parts coming loose in the event of air bag deployment.

! Do not use oil, wax or scouring agents.

Otherwise you may scratch or damage the surface.

Hard plastic trim items X Use Mercedes-Benz approved Interior Care on a soft, lint-free cloth and apply with light pressure.

COMAND display ! You must switch off the COMAND display

and allow it to cool prior to cleaning.

! Do not use any liquids or cleaning agents.

These can damage or even destroy the COMAND display screen.

X Use a standard microfiber cloth and apply

with light pressure.

Steering wheel and gear selector lever X Wipe with a damp cloth and dry thoroughly

or clean with Mercedes-Benz approved Leather Care.

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Carpets X Use Mercedes-Benz approved Carpet and

Fabric Care for cleaning the carpets.

Headliner and shelf below rear window X Use a soft bristle brush or a dry-shampoo

cleaner in case of excessive dirt.

Seat belts X Only use clear, lukewarm water and soap. ! The seat belts must not be treated with chemical cleaning agents. Do not dry the seat belts at temperatures above 176‡ (80†) or in direct sunlight. G Warning! Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.

Upholstery Using aftermarket seat covers or wearing clothing that have the tendency to give off coloring (e.g. when wet, etc.) may cause the upholstery to become permanently discolored. By lining the seats with a proper intermediate cover, contact-discoloration will be prevented. G Warning! Only use seat or head restraint covers which have been tested and approved by Mercedes- Benz for your vehicle model. Using other seat or head restraint covers may interfere with or prevent the activation of the NECK-PRO active front head restraints and/ or the deployment of the front side impact air bags. Contact an authorized Mercedes-Benz Center for availability. Leather upholstery Please note that leather upholstery is a natural product and is therefore subject to a

Vehicle care 221

natural aging process. Leather upholstery may also react to certain ambient influences such as high humidity or high temperature by showing wrinkles for example. X Wipe leather upholstery with a damp cloth and dry thoroughly or clean with Mercedes- Benz approved Leather Care.

! To avoid damage to leather upholstery:

RWipe with light pressure only. RDo not clean with abrasive cleaning

agents such as scouring milk or powder.

RDo not soak the leather upholstery.

As leather is a natural product, it could otherwise harden or become porous. RExercise particular care when cleaning

perforated leather as its underside should not become wet.

Wood trims X Only use water and a damp cloth to clean

wood trims in your vehicle.

! Do not use solvents like tar remover or wheel cleaner nor polishes or waxes as these may be abrasive.

Chrome-plated exhaust tip Regular cleaning and care of chrome-plated exhaust tips will help to maintain their shine and the classy appearance. X Use Mercedes-Benz approved Chrome

Polishing Paste each time the vehicle has been washed, especially during the winter.

! Do not use alkaline cleaners such as

wheel cleaners as they could cause corrosion.

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Vehicle equipment ............................ 224
Where will I find ...? .......................... 224
Vehicle status messages in the multifunction display ....................... 228
What to do if … .................................. 251
Unlocking/locking manually ........... 261
Resetting activated NECK-PRO active front head restraints ............. 264
Replacing SmartKey batteries ......... 264
Replacing bulbs ................................. 266
Replacing wiper blades .................... 270
Flat tire .............................................. 271
Battery ............................................... 278
Jump starting .................................... 280
Towing the vehicle ............................ 281
Fuses .................................................. 284

223

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i Vehicles without spare wheel are not

factory-equipped with the tools required for a wheel change such as a jack or a wheel wrench. Some tools required for a wheel change are specific to your vehicle. Contact an authorized Mercedes-Benz Center to obtain the tools approved for your vehicle.

The vehicle tool kit includes: RAlignment bolt 13
RCollapsible wheel chock13
RElectric air pump14
RJack13
RPair of universal pliers RTowing eye bolt RValve extractor14
RWheel wrench13
X Removing: Open the trunk (Y page 71). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk

lip.

! To prevent damage, always disengage the

floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.

X Remove the luggage box (if so equipped)

(Y page 227).

224 Where will I find ...?

Vehicle equipment

i This Operator’s Manual describes all

features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.

Where will I find ...? First aid kit ! Always keep the storage compartment

under the front passenger seat closed while the vehicle is in motion.

i Check expiration dates and contents for

completeness at least once a year and replace missing/expired items.

The first aid kit is located in the storage compartment at the front edge of the front passenger seat.

X Pull handle : upward. X Fold the lid down. X Remove the first aid kit.

Vehicle tool kit The vehicle tool kit is located in the space underneath the trunk floor.

13 Vehicles with spare wheel only. 14 Vehicles with spare wheel with collapsible tire only.

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Where will I find ...?

225

Jack G Warning! Only use the jack supplied with your vehicle to lift the vehicle briefly for wheel changes. If you use the jack for any other purpose, you or others could be injured, as the jack is designed only for the purpose of changing a wheel. When using the jack, observe the safety notes in the “Mounting the spare wheel” section and the notes on the jack.

X Take the jack from the vehicle tool kit

(Y page 224).

Storage position X Turn the crank handle in the direction of

arrow as far as it will go.

Example illustration : Tool bag and jack ; Collapsible wheel chock = Electrical air pump14
? Storage well casing X To access jack: Remove tool bag :.

Collapsible wheel chock The collapsible wheel chock serves to secure the vehicle, e.g. while changing a wheel. X Take the collapsible wheel chock from the

vehicle tool kit (Y page 224).

X Setting up: Tilt both plates upward :. X Fold the lower plate outward ;. X Guide the tabs of the lower plate all the way

into the openings of base plate =.

For information on where to place wheel chocks when changing a wheel, see “Lifting the vehicle” (Y page 272).

14 Vehicles with spare wheel with collapsible tire only.

Operational position X Turn the crank handle clockwise.

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226 Where will I find ...?

Before placing the jack back into the vehicle tool kit: X Fully collapse the jack. X Fold in the crank handle (storage position).

Spare wheel G Observe Safety notes, see page 271. The spare wheel is located in the space underneath the trunk floor. X Removing: Open the trunk (Y page 71). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk

lip.

! To prevent damage, always disengage the

floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.

Vehicles with Minispare wheel X Remove the luggage box (Y page 227).

X Remove spare wheel mounting ; by

turning it counterclockwise.

X Remove spare wheel :. For information on mounting the spare wheel, see “Flat tire” (Y page 271).

15 Vehicles with 19" spare wheel only.

Storing the spare wheel after use X Place spare wheel : in the spare wheel

well (Y page 226).

X Secure spare wheel : by turning spare

wheel mounting ; clockwise (Y page 226).

Vehicles with spare wheel with collapsible tire X Remove the storage well casing

(Y page 225).

: Spare wheel ; Tensioning strap15
= Retaining screw ? Storage well casing base X Remove storage well casing base ?. X Remove retaining screw = by turning it

counterclockwise.

X Remove spare wheel :. For information on mounting the spare wheel, see “Flat tire” (Y page 271). Storing the spare wheel after use If you wish to store the spare wheel after use, carry out the following steps. Otherwise, the spare wheel may not fit the spare wheel well. ! Make sure the spare wheel is dry before

storing it.

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X Unscrew the valve cap from the valve of the

collapsible tire.

X Unscrew the valve insert from the valve

using the valve extractor integrated in the valve cap.

X Allow the air to escape. i It may take a few minutes for the

collapsible tire to deflate completely.

X Screw the valve insert back into the valve. X Screw the valve cap back onto the valve. i Vehicles with 19" spare wheel only:

Before placing the spare wheel in the spare wheel well fasten tensioning straps, see “Compressing the collapsible tire” (Y page 227).

X Place spare wheel : into the spare wheel

well (Y page 226).

X Secure spare wheel : by turning retaining

screw = clockwise (Y page 226). Compressing the collapsible tire This description applies to vehicles with 19" spare wheel only. The collapsible tire on a 19" spare wheel must be compressed with two tensioning straps before you can store it in the spare wheel well.

X Extend the tensioning strap by pulling the

slider.

X Place tensioning strap around the spare

wheel rim and collapsible tire with the buckle facing the inside of the rim.

Where will I find ...?

227

X Close the buckle. X Pull the loose end of the tensioning strap. The tensioning strap must be pulled as tight as possible.

Luggage box Vehicles with spare wheel with collapsible tire are not equipped with a luggage box. X Removing: Open the trunk (Y page 71). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk

lip.

! To prevent damage, always disengage the

floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.

X Turn fastening clips : to the left upwards

from the fastening bolts.

X Lift luggage box ; in the area of the fastening bolts and remove it from the trunk.

X Installing: Insert the luggage box into the trunk so that the fastening clips are in line with the fastening bolts.

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228 Vehicle status messages in the multifunction display

the reset button or button &, *, U or V on the multifunction steering wheel. They are then stored in the Vehicle status message memory menu (Y page 117). Remember that clearing a message will only make the message disappear. Clearing a message will not correct the condition that caused the message to appear. G Warning! All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes- Benz Limited Warranty, or result in property damage or personal injury. G Warning! No messages will be displayed if either the instrument cluster or the multifunction display is inoperative. As a result, you will not be able to see information about your driving conditions, such as Rspeed Routside temperature Rwarning/indicator lamps Rmalfunction/warning messages Rfailure of any systems Driving characteristics may be impaired. If you must continue to drive, do so with added caution. Contact an authorized Mercedes- Benz Center as soon as possible. On the pages that follow, you will find a compilation of the most important warning and malfunction messages that may appear. For your convenience the messages are divided into text messages (Y page 229) and symbol messages (Y page 238).

X Push the front edge of the luggage box in direction of arrows under the cover of the trunk sill.

X Press the fastening clips onto the fastening

bolts until they lock into place.

Vehicle status messages in the multifunction display Notes Warning and malfunction messages appear in the multifunction display located in the instrument cluster. Certain warning and malfunction messages are accompanied by an audible signal. Address these messages accordingly and follow the additional instructions given in this Operator’s Manual. Selecting the Vehicle status message memory menu in the control system (Y page 117) displays both cleared and uncleared messages. High-priority messages appear in the multifunction display in red color. Certain messages of high priority cannot be cleared from the multifunction display using the reset button (Y page 109) or button &, *, U or V on the multifunction steering wheel. Other messages of high priority and messages of less immediate priority can be cleared from the multifunction display using

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Vehicle status messages in the multifunction display

229

Text messages Safety systems

Display messages ABS

ABS, ESP Inoperativ See Operator’s Man.

ABS

ESP

ABS, ESP Unavailabl e See Operator’s Man.

Inoperativ e See