X Clearing the maintenance service
indicator message manually: Press reset button : on the instrument cluster. The standard display appears in the multifunction display.
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Maintenance service term exceeded If you have exceeded the suggested maintenance service term, you will see the following message in the multifunction display: Service A Exceeded By XXXXX Miles (Km) Service A Exceeded By XXX Days Service A Exceeded By X Day In addition, a signal sounds when the message appears. Any authorized Mercedes-Benz Center will reset the maintenance service indicator following a completed maintenance service.
Calling up the maintenance service indicator display i The menu overview can be found on
(Y page 112).
You can call up the maintenance service indicator display at any time to check when the next maintenance service is required. X Switch on the ignition. X Press button V or U on the
multifunction steering wheel repeatedly until the standard display (Y page 112) appears in the multifunction display.
X Press button * or & on the
multifunction steering wheel until the maintenance service indicator display with the service symbol ¯ and the maintenance service deadline appears in the multifunction display.
i If the battery was disconnected, the days of disconnection will not be included in the count shown by the maintenance service indicator. To arrive at the true maintenance service deadline, you will need to subtract these days from the days shown in the maintenance service indicator message or maintenance service indicator display.
Do not confuse the maintenance service indicator with the engine oil level indicator 4.
Resetting the maintenance service indicator In the event that the maintenance service on your vehicle is not carried out at an authorized Mercedes-Benz Center, you can have the maintenance service indicator reset. The automotive maintenance facility carrying out the maintenance service will find the information for resetting the maintenance service indicator in the maintenance-relevant literature for your vehicle. Such literature is available at any authorized Mercedes-Benz Center or directly from Mercedes-Benz. ! If the maintenance service indicator was
reset inadvertently, have an authorized Mercedes-Benz Center correct it. Only reset the maintenance service indicator if the proper maintenance service has been performed. Not following the proper maintenance service as described in the Maintenance Booklet will result in engine damage and/or other vehicle damage not covered by the Mercedes-Benz Limited Warranty.
Vehicle care Cleaning and care of the vehicle Notes Regular and proper care will help to maintain the value of your vehicle. G Warning! Many cleaning products can be hazardous. Some are poisonous, others are flammable. Always follow the instructions on the particular container. Always open your
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vehicle’s doors or windows when cleaning the inside. Never use fluids or solvents that are not designed for cleaning your vehicle. Always lock away cleaning products and keep them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force and only use a soft, wet cloth or sponge. Otherwise you may scratch or damage the surface to be cleaned.
While in operation, even while parked, your vehicle is subjected to varying external influences which, if gone unchecked, can attack the paintwork as well as the vehicle underbody and cause lasting damage. Such damage is caused not only by extreme and varying climatic conditions, but also by: RAir pollution RRoad salt RTar RGravel and stone chipping To avoid paint damage, you should immediately remove: RGrease and oil RFuel RCoolant RBrake fluid RBird droppings RInsects RTree resins etc. Frequent washing reduces and/or eliminates the aggressiveness and potency of the above adverse influences.
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More frequent washings are necessary to deal with unfavorable conditions: Rnear the ocean Rin industrial areas (smoke, exhaust
emissions)
Rduring winter operation You should check your vehicle from time to time for stone chipping or other damage. Any damage should be repaired as soon as possible to prevent corrosion. In doing so, do not neglect the underbody of the vehicle. A prerequisite for a thorough check is a washing of the underbody followed by a thorough inspection. Damaged areas need to be re-undercoated. Your vehicle has been treated at the factory with a wax-base rustproofing in the body cavities which will last for the lifetime of the vehicle. Post-production treatment is neither necessary nor recommended by Mercedes- Benz because of the possibility of incompatibility between materials used in the production process and others applied later. We have selected vehicle-care products and compiled recommendations which are specially matched to our vehicles and which always reflect the latest technology. You can obtain Mercedes-Benz approved vehicle-care products at an authorized Mercedes-Benz Center. Scratches, corrosive deposits, corrosion or damage due to negligent or incorrect care cannot always be removed or repaired with the vehicle-care products recommended here. In such cases it is best to seek aid at an authorized Mercedes-Benz Center. The following topics deal with the cleaning and care of your vehicle and give important “how-to” information as well as references to Mercedes-Benz approved vehicle-care products.
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Power washer ! Follow the instructions provided by the
power washer manufacturer on maintaining a distance between the vehicle and the nozzle of the power washer. Never use a round nozzle to power-wash tires. The intense jet of water can result in damage to the tire. Always replace a damaged tire. Always keep the jet of water moving across the surface. Do not aim directly at electrical parts, electrical connectors, seals, or other rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and become more difficult to remove. A tar remover is recommended.
Paintwork, painted body components ! Affixing stickers, magnets, adhesive tape
or similar materials to painted body components may damage the paintwork. Mercedes-Benz approved Paint Care should be applied when water drops on the paint surface do not “bead up”. This should normally be done every 3 to 5 months, depending on the climate and washing detergent used. Mercedes-Benz approved Paint Cleaner should be applied if the paint surface shows signs of embedded dirt (i.e. loss of gloss). Do not apply any of these products or wax if your vehicle is parked in the sun or if the hood is still hot. X Use the appropriate MB-Touch-Up Stick for quick and provisional repairs of minor paint
Vehicle care 217
damage (i.e. chips from stones, vehicle doors, etc.).
Vehicles with mat paint Your vehicle is painted with mat clear-coat paint. Observe the following notes to avoid paint damage caused by improper treatment. i Only use insect remover and car shampoo
approved by Mercedes-Benz.
! Do not polish the vehicle. Polishing will
brighten the paintwork. Do not use paintwork cleaning agents, abrasives, polishing compounds, or wax for paintwork care. Such products are intended for use on high-polish surfaces. Using such products on mat paint causes severe damage, such as bright, spotted areas on the respective surface. Have paintwork repairs performed at an authorized Mercedes-Benz Center.
Have stone chipping repairs as soon as possible. Remove the following immediately if possible. Do not apply strong force. RSoak insect remains with insect remover and rinse them of with water afterwards. Use a soft bristle toothbrush for remains that have not come off.
RSoak bird droppings with water and rinse them of with water afterwards. Use a soft bristle toothbrush for remains that have not come off.
RRemove tree resins, grease, oil, and
gasoline with silicone remover.
RDab off wax with silicone remover. RDab off tar splashes or tar stains with tar
remover.
Engine cleaning Prior to cleaning the engine compartment, make sure to protect electrical components and connectors from contact with water and cleaning agents.
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Corrosion protection, such as MB Anticorrosion Wax should be applied to the engine compartment after every engine cleaning. Before applying, all control linkage bushings and joints should be lubricated. The poly-V-belt and all pulleys should be protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of road salt as soon as possible. When washing the vehicle underbody, do not forget to clean the inner sides of the wheels. i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.
Hand-wash X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly. Do not allow cleaning agents to dry on the finish.
Automatic car wash You can have your vehicle washed in an automatic car wash from the start. Brushless car washes are preferable. X To protect the filter system, activate the air recirculation mode using button g on the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray. Caustic spray will damage the paint or ornamental moldings.
If the vehicle is very dirty, prewash it before running it through the automatic car wash. ! Make sure the combination switch is set to wiper setting $. Otherwise, the rain sensor could activate and cause the wipers to move unintentionally. This may lead to vehicle damage. Due to the width of the vehicle, fold in exterior rear view mirrors prior to running the vehicle through an automatic car wash to prevent damage to the mirrors.
X When taking the vehicle through an automatic conveyor-type car wash: Make sure the automatic transmission remains in neutral position N.
When leaving the automatic car wash, make sure the mirrors are folded out. After running the vehicle through an automatic car wash, wipe any wax off of the windshield and the wiper blade inserts. This will prevent smears and reduce wiping noise which can be caused by residual wax on the windshield.
Ornamental moldings X For regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do not use chrome cleaner on ornamental moldings. Although ornamental moldings may have chrome appearance, they could be made of anodized aluminum that will be damaged when cleaned with chrome cleaner. Instead, use a damp cloth to clean those ornamental moldings. For very dirty ornamental moldings of which you are sure are chrome-plated, use a chrome cleaner. If in doubt whether an ornamental molding is chrome-plated, contact an authorized Mercedes-Benz Center.
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Headlamps, brake lamps, tail lamps, side markers, turn signal lenses X Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo, with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses. Window cleaning solutions which are not suitable may damage the plastic lamp lenses of the headlamps. Therefore, do not use abrasives, solvents or cleaners that contain solvents.
Cleaning the driving systems sensors
! If you use a power washer to clean the
sensor covers, observe the following: RFollow the instructions provided by the
power washer manufacturer.
RMaintain a distance between the sensor
covers and the nozzle of the power washer.
Cleaning the windows and the wiper blades ! The windshield wipers must be in a
vertical position before folding them away from the windshield. They could otherwise damage the hood. Never open the hood when the wiper arms are folded forward.
X Make sure the hood is fully closed. X Switch on the ignition. X Turn combination switch to wiper setting
° (Y page 92).
X With wiper arms in vertical position, switch
off the ignition. G Warning! For safety reasons, switch off wipers and remove SmartKey from starter switch before cleaning the windshield and/or the wiper blades. Vehicles with KEYLESS-GO: Make sure the vehicle’s on-board electronics have status 0. Otherwise, the wiper motor could suddenly turn on and cause injury.
X Switch off the ignition. X Clean Distronic system sensor cover : by
hand.
To clean Distronic system sensor cover : and the bumper area near sensors ; observe the following: RUse a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo, with plenty of water.
RUse a soft, non-scratching cloth.
! Do not pull on the wiper blade inserts.
They could tear.
X Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild detergent solution.
X Use a soft, clean cloth and a mild window cleaning solution on all outside and inside glass surfaces.
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An automotive glass cleaner is recommended.
! Fold the windshield wiper arms back onto the windshield before turning the SmartKey in the starter switch or pressing the KEYLESS-GO start/stop button. Hold on to the wiper when folding the wiper arm back. If released, the force of the impact from the tensioning spring could crack the windshield.
! To clean the window interior, do not use a dry cloth, abrasives, solvents or cleaners containing solvents. Do not touch the inside of the windows with hard objects such as an ice scraper or ring. Doing so may damage the windows.
Light alloy wheels If possible, clean wheels once a week. X Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of water for cleaning the light alloy wheels. ! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the clear coat.
! The vehicle should not be parked for an extended period of time immediately after it has been cleaned. This applies especially after the wheel rims have been cleaned with wheel rim cleaner. Wheel rim cleaners can lead to increased corrosion of the brake disks and brake pads. Non-approved wheel cleaners may also damage the wheel paint if the vehicle is not driven after cleaning. Therefore, the vehicle’s brake system should always be warmed-up before it is parked after cleaning. Drive your vehicle for several minutes to allow the brakes to dry. When applying Mercedes-Benz approved Tire Care and Mercedes-Benz approved Wheel Care products, take care not to spray them on the brake disks.
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Plastic and rubber parts X Use a gentle dishwashing detergent or mild detergent for delicate fabrics as a washing solution.
X Wipe with a cloth moistened in a lukewarm
solution. The surface may temporarily change color. If this is the case, wait for it to dry. G Warning! Do not use cleaners or cockpit care sprays containing solvents to clean the cockpit or the steering wheel. Cleaners containing solvents will make the surface porous and vehicle occupants could suffer serious injuries from plastic parts coming loose in the event of air bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the surface.
Hard plastic trim items X Use Mercedes-Benz approved Interior Care on a soft, lint-free cloth and apply with light pressure.
COMAND display ! You must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel and gear selector lever X Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved Leather Care.
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Carpets X Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window X Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X Only use clear, lukewarm water and soap. ! The seat belts must not be treated with chemical cleaning agents. Do not dry the seat belts at temperatures above 176‡ (80†) or in direct sunlight. G Warning! Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing clothing that have the tendency to give off coloring (e.g. when wet, etc.) may cause the upholstery to become permanently discolored. By lining the seats with a proper intermediate cover, contact-discoloration will be prevented. G Warning! Only use seat or head restraint covers which have been tested and approved by Mercedes- Benz for your vehicle model. Using other seat or head restraint covers may interfere with or prevent the activation of the NECK-PRO active front head restraints and/ or the deployment of the front side impact air bags. Contact an authorized Mercedes-Benz Center for availability. Leather upholstery Please note that leather upholstery is a natural product and is therefore subject to a
Vehicle care 221
natural aging process. Leather upholstery may also react to certain ambient influences such as high humidity or high temperature by showing wrinkles for example. X Wipe leather upholstery with a damp cloth and dry thoroughly or clean with Mercedes- Benz approved Leather Care.
! To avoid damage to leather upholstery:
RWipe with light pressure only. RDo not clean with abrasive cleaning
agents such as scouring milk or powder.
RDo not soak the leather upholstery.
As leather is a natural product, it could otherwise harden or become porous. RExercise particular care when cleaning
perforated leather as its underside should not become wet.
Wood trims X Only use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or wheel cleaner nor polishes or waxes as these may be abrasive.
Chrome-plated exhaust tip Regular cleaning and care of chrome-plated exhaust tips will help to maintain their shine and the classy appearance. X Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause corrosion.
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Vehicle equipment ............................ 224
Where will I find ...? .......................... 224
Vehicle status messages in the
multifunction display ....................... 228
What to do if … .................................. 251
Unlocking/locking manually ........... 261
Resetting activated NECK-PRO
active front head restraints ............. 264
Replacing SmartKey batteries ......... 264
Replacing bulbs ................................. 266
Replacing wiper blades .................... 270
Flat tire .............................................. 271
Battery ............................................... 278
Jump starting .................................... 280
Towing the vehicle ............................ 281
Fuses .................................................. 284
223
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i Vehicles without spare wheel are not
factory-equipped with the tools required for a wheel change such as a jack or a wheel wrench. Some tools required for a wheel change are specific to your vehicle. Contact an authorized Mercedes-Benz Center to obtain the tools approved for your vehicle.
The vehicle tool kit includes:
RAlignment bolt 13
RCollapsible wheel chock13
RElectric air pump14
RJack13
RPair of universal pliers
RTowing eye bolt
RValve extractor14
RWheel wrench13
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
X Remove the luggage box (if so equipped)
(Y page 227).
224 Where will I find ...?
Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.
Where will I find ...? First aid kit ! Always keep the storage compartment
under the front passenger seat closed while the vehicle is in motion.
i Check expiration dates and contents for
completeness at least once a year and replace missing/expired items.
The first aid kit is located in the storage compartment at the front edge of the front passenger seat.
X Pull handle : upward. X Fold the lid down. X Remove the first aid kit.
Vehicle tool kit The vehicle tool kit is located in the space underneath the trunk floor.
13 Vehicles with spare wheel only. 14 Vehicles with spare wheel with collapsible tire only.
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225
Jack G Warning! Only use the jack supplied with your vehicle to lift the vehicle briefly for wheel changes. If you use the jack for any other purpose, you or others could be injured, as the jack is designed only for the purpose of changing a wheel. When using the jack, observe the safety notes in the “Mounting the spare wheel” section and the notes on the jack.
X Take the jack from the vehicle tool kit
(Y page 224).
Storage position X Turn the crank handle in the direction of
arrow as far as it will go.
Example illustration
: Tool bag and jack
; Collapsible wheel chock
= Electrical air pump14
? Storage well casing
X To access jack: Remove tool bag :.
Collapsible wheel chock The collapsible wheel chock serves to secure the vehicle, e.g. while changing a wheel. X Take the collapsible wheel chock from the
vehicle tool kit (Y page 224).
X Setting up: Tilt both plates upward :. X Fold the lower plate outward ;. X Guide the tabs of the lower plate all the way
into the openings of base plate =.
For information on where to place wheel chocks when changing a wheel, see “Lifting the vehicle” (Y page 272).
14 Vehicles with spare wheel with collapsible tire only.
Operational position X Turn the crank handle clockwise.
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226 Where will I find ...?
Before placing the jack back into the vehicle tool kit: X Fully collapse the jack. X Fold in the crank handle (storage position).
Spare wheel G Observe Safety notes, see page 271. The spare wheel is located in the space underneath the trunk floor. X Removing: Open the trunk (Y page 71). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
Vehicles with Minispare wheel X Remove the luggage box (Y page 227).
X Remove spare wheel mounting ; by
turning it counterclockwise.
X Remove spare wheel :. For information on mounting the spare wheel, see “Flat tire” (Y page 271).
15 Vehicles with 19" spare wheel only.
Storing the spare wheel after use X Place spare wheel : in the spare wheel
well (Y page 226).
X Secure spare wheel : by turning spare
wheel mounting ; clockwise (Y page 226).
Vehicles with spare wheel with collapsible tire X Remove the storage well casing
(Y page 225).
: Spare wheel
; Tensioning strap15
= Retaining screw
? Storage well casing base
X Remove storage well casing base ?.
X Remove retaining screw = by turning it
counterclockwise.
X Remove spare wheel :. For information on mounting the spare wheel, see “Flat tire” (Y page 271). Storing the spare wheel after use If you wish to store the spare wheel after use, carry out the following steps. Otherwise, the spare wheel may not fit the spare wheel well. ! Make sure the spare wheel is dry before
storing it.
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X Unscrew the valve cap from the valve of the
collapsible tire.
X Unscrew the valve insert from the valve
using the valve extractor integrated in the valve cap.
X Allow the air to escape. i It may take a few minutes for the
collapsible tire to deflate completely.
X Screw the valve insert back into the valve. X Screw the valve cap back onto the valve. i Vehicles with 19" spare wheel only:
Before placing the spare wheel in the spare wheel well fasten tensioning straps, see “Compressing the collapsible tire” (Y page 227).
X Place spare wheel : into the spare wheel
well (Y page 226).
X Secure spare wheel : by turning retaining
screw = clockwise (Y page 226). Compressing the collapsible tire This description applies to vehicles with 19" spare wheel only. The collapsible tire on a 19" spare wheel must be compressed with two tensioning straps before you can store it in the spare wheel well.
X Extend the tensioning strap by pulling the
slider.
X Place tensioning strap around the spare
wheel rim and collapsible tire with the buckle facing the inside of the rim.
Where will I find ...?
227
X Close the buckle. X Pull the loose end of the tensioning strap. The tensioning strap must be pulled as tight as possible.
Luggage box Vehicles with spare wheel with collapsible tire are not equipped with a luggage box. X Removing: Open the trunk (Y page 71). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
X Turn fastening clips : to the left upwards
from the fastening bolts.
X Lift luggage box ; in the area of the fastening bolts and remove it from the trunk.
X Installing: Insert the luggage box into the trunk so that the fastening clips are in line with the fastening bolts.
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228 Vehicle status messages in the multifunction display
the reset button or button &, *, U or V on the multifunction steering wheel. They are then stored in the Vehicle status message memory menu (Y page 117). Remember that clearing a message will only make the message disappear. Clearing a message will not correct the condition that caused the message to appear. G Warning! All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes- Benz Limited Warranty, or result in property damage or personal injury. G Warning! No messages will be displayed if either the instrument cluster or the multifunction display is inoperative. As a result, you will not be able to see information about your driving conditions, such as Rspeed Routside temperature Rwarning/indicator lamps Rmalfunction/warning messages Rfailure of any systems Driving characteristics may be impaired. If you must continue to drive, do so with added caution. Contact an authorized Mercedes- Benz Center as soon as possible. On the pages that follow, you will find a compilation of the most important warning and malfunction messages that may appear. For your convenience the messages are divided into text messages (Y page 229) and symbol messages (Y page 238).
X Push the front edge of the luggage box in direction of arrows under the cover of the trunk sill.
X Press the fastening clips onto the fastening
bolts until they lock into place.
Vehicle status messages in the multifunction display Notes Warning and malfunction messages appear in the multifunction display located in the instrument cluster. Certain warning and malfunction messages are accompanied by an audible signal. Address these messages accordingly and follow the additional instructions given in this Operator’s Manual. Selecting the Vehicle status message memory menu in the control system (Y page 117) displays both cleared and uncleared messages. High-priority messages appear in the multifunction display in red color. Certain messages of high priority cannot be cleared from the multifunction display using the reset button (Y page 109) or button &, *, U or V on the multifunction steering wheel. Other messages of high priority and messages of less immediate priority can be cleared from the multifunction display using
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Vehicle status messages in the multifunction display
229
Text messages Safety systems
Display messages ABS
ABS, ESP Inoperativ See Operator’s Man.
ABS
ESP
ABS, ESP Unavailabl e See Operator’s Man.
Inoperativ e See Operator’s Manual
PRE-SAFE
Inoperativ e See Operator’s Manual
Possible causes/consequences and X Solutions The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the ESP®, and the PRE- SAFE® system are unavailable. X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an accident. The brake system still functions normally but due to insufficient power supply, the ABS, the BAS, the ESP®, and the PRE-SAFE® system are unavailable. When the voltage is above the required value again, the ABS, the BAS, the ESP®, and the PRE-SAFE® system are operational again and the message should disappear. X If the message does not disappear: Have the system
checked at an authorized Mercedes-Benz Center as soon as possible.
The brake system is still functioning normally but due to a malfunction the BAS, the ESP®, and the PRE-SAFE® system are unavailable. The ABS may not be operational. X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an accident. The PRE-SAFE® system has failed. All other occupant safety systems, such as the air bags, are still available. X Contact an authorized Mercedes-Benz Center as soon as
possible.
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230 Vehicle status messages in the multifunction display
Display messages Front Passenger Airbag Enabled See Operator’s Manual
Possible causes/consequences and X Solutions USA only: The front passenger front air bag is activated while driving even though a child, small individual, or object below the system’s weight threshold is on the front passenger seat, or the front passenger seat is empty. Objects on the seat or forces acting on the seat may make the system sense supplemental weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Open the front passenger door. X Remove child and child restraint from front passenger seat
and properly secure the child in rear seat employing the child restraint if necessary.
X Remove any other items from on and around the front
passenger seat and make sure the storage bag on the back of the front passenger seat is empty.
X Make sure no objects which apply forces to the seat are
present (e.g. objects such as books, briefcases etc. lodged behind or around the seat, head restraints pushing against roof etc.). The system may recognize such forces as supplemental weight and sense that an occupant on the front passenger seat is of a greater weight than actually present.
X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 04 indicator lamp in the center console (Y page 44) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 04 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 41) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.
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Display messages
Possible causes/consequences and X Solutions
If above conditions are met, you can occupy the front
passenger seat again. Depending on the front passenger
classification sensed by the OCS, the 04
indicator lamp will remain illuminated or go out.
If above conditions are not met, the system is not working
properly. Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
G Warning! If the 04 indicator lamp remains out even after performing the above corrective steps, do not have any children 12 years old and under and other small individuals use the front passenger seat until the system has been repaired.
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Display messages Front Passenger Airbag Disabled See Operator’s Manual
Possible causes/consequences and X Solutions USA only: The front passenger front air bag is deactivated while driving even though an adult or someone larger than a small individual is occupying the front passenger seat. Forces acting on the seat may make the system sense a decrease in weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Have the front passenger vacate the seat and exit the
vehicle.
X Adjust the seat height to a higher position (Y page 78). X Make sure no objects which apply forces to the seat are
present (e.g. objects such as books, briefcases etc. lodged underneath, behind or around the seat). Such forces may cause the system to sense that an occupant of a lesser weight than actually present is on the front passenger seat. X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 04 indicator lamp in the center console (Y page 44) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 04 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 41) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.
If above conditions are met, you can occupy the front
passenger seat again. Depending on the front passenger
classification sensed by the OCS, the 04
indicator lamp will remain illuminated or go out.
If above conditions are not met, the system is not working
properly. Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
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G Warning! If the 04 indicator lamp remains illuminated with an adult occupant on the front passenger seat even after performing the above corrective steps, do not have any passenger use the front passenger seat until the system has been repaired.
Driving systems
Display messages Cruise Control And SPEEDTRONI Cruise Control
Inoperativ
- - - MPH
DISTRONIC
- - - MPH
DISTRONIC
Inoperativ
DISTRONIC
Override
Possible causes/consequences and X Solutions The cruise control is malfunctioning. X Have the cruise control checked at an authorized
Mercedes-Benz Center.
One of the activation conditions for cruise control has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for cruise control
(Y page 128).
One of the activation conditions for Distronic has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for Distronic
(Y page 133).
The Distronic or the display are malfunctioning. X Contact an authorized Mercedes-Benz Center as soon as
possible.
You have accelerated. The Distronic has switched off. X Stop accelerating.
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Display messages DISTRONIC
Currently Unavailabl See Operator’s Manual
DISTRONIC
Currently Unavailabl See Operator’s Manual
Possible causes/consequences and X Solutions Distronic is deactivated because: RThe Distronic cover in the radiator grille is dirty. RThe functionality is impaired by heavy precipitation or fog. RThe system is overheated. X If necessary, clean the Distronic cover in the area of the
radiator grille (Y page 219).
X If necessary, wait until the system has cooled down. X Restart the vehicle. Distronic becomes operational again without the engine being restarted when Rdirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
Rthe system recognizes full sensor availability (due to
lessening rain or the road surface drying)
Rthe message in the multifunction display disappears Rthe speed last stored flashes in the display for 5 seconds You can then operate Distronic as usual again. Distronic is deactivated because the functionality is impaired by external interferences, e.g. high-frequency sources such as toll stations, speed measuring systems etc. X Leave the area of the external interference. X Activate Distronic again (Y page 133) when the message in
the multifunction display disappears.
Distronic is deactivated because the Distronic sensor has not sensed any other vehicles or objects, e.g. road sign or such, for a long time. X Activate Distronic again (Y page 133) when the message in
the multifunction display disappears.
G Warning! Distronic cannot take weather conditions into account. Switch off Distronic or do not turn it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance control may be impaired even before
the system is able to detect a dirty sensor. The message DISTRONIC Currently Unavailable See Operator’s Manual will be displayed in the multifunction display and Distronic will be turned off.
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Vehicle
Display messages Gear Selector Lever In P Position
Please Shift To N or P
P/N
Tires
Possible causes/consequences and X Solutions You have opened the driver’s door while the engine was not running and the automatic transmission was not in park position P. X Shift the automatic transmission into park position P. You have attempted to turn off the engine with the KEYLESS- GO start/stop button while the automatic transmission was not in park position P. X Shift the automatic transmission into park position P. You have attempted to start the engine with the KEYLESS-GO start/stop button while the automatic transmission was in reverse gear R or drive position D. X Shift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.
Display messages Check then tires, restart Run Flat Indicator.
Run Flat Indicator
Inoperativ
Possible causes/consequences and X Solutions There has been a warning message about a loss in the tire inflation pressure and the tire pressure loss warning system was not restarted yet. X Make sure the correct tire inflation pressure is set for each
tire.
X Then restart the tire pressure loss warning system
(Y page 186).
The tire pressure loss warning system is malfunctioning. X Have the tire pressure loss warning system checked at an
authorized Mercedes-Benz Center.
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Display messages Check Tire tires Pressure
Possible causes/consequences and X Solutions The tire pressure loss warning system indicates that the tire inflation pressure is too low in at least one tire. X Carefully bring the vehicle to a halt, avoiding abrupt steering and braking maneuvers. Observe the traffic situation around you.
Tire pressure
Tire Pressure Monitor
Tire Pressure Monitor
is only displayed after driving for a few minutes. Inoperativ
Inoperativ e No Wheel Sensors
X Check the tires and, if necessary, change the wheel
X Check and adjust tire inflation pressure as required
(Y page 271).
(Y page 185).
X Restart the tire pressure loss warning system after
adjusting the tire inflation pressure values (Y page 186). Vehicles with Advanced TPMS (Canada only): The tire inflation pressure is being checked. X Drive the vehicle for a few minutes.
The TPMS (USA only) or Advanced TPMS (Canada only) is malfunctioning. X Have the TPMS or Advanced TPMS checked at an
authorized Mercedes-Benz Center.
There are wheels without appropriate wheel sensors mounted (e.g. winter tires). X Have the TPMS or Advanced TPMS checked at an
authorized Mercedes-Benz Center.
X Have the appropriate wheel sensors installed at an
authorized Mercedes-Benz Center.
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Display messages Tire Pres. Monitor
Wheel Sensor Missing
Tire Pressure Monitor
Currently Unavailabl
Please correct the tire pressure.
Caution Tire Pressure Tire Defect
Possible causes/consequences and X Solutions Vehicles with Advanced TPMS (Canada only): At least one sensor is defect (e.g. battery is empty). The respective tire is indicated by – – instead of the tire inflation pressure in the multifunction display. X Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center.
X Have the wheel sensors installed at an authorized
Mercedes-Benz Center.
At least one wheel without appropriate wheel sensors is mounted (e.g. spare wheel). The respective tire is indicated by – – instead of the tire inflation pressure in the multifunction display. X Have the Advanced TPMS checked at an authorized
Mercedes-Benz Center.
X Have the wheel sensors installed at an authorized
Mercedes-Benz Center.
The TPMS (USA only) or Advanced TPMS (Canada only) cannot monitor the tire inflation pressure due to a nearby radio interference source or insufficient power supply. As soon as the causes of the malfunction have been rectified, the TPMS or Advanced TPMS becomes active again automatically after a few minutes of driving. Vehicles with Advanced TPMS (Canada only): The tire inflation pressure is too low in at least one tire. or The tire inflation pressures of the individual tires differ from each other significantly. The tire inflation pressure values are shown in the multifunction display. X Check and correct tire inflation pressure as required
(Y page 185).
X Restart the Advanced TMPS (Y page 192). Vehicles with Advanced TPMS (Canada only): At least one tire is deflating. The respective tire is indicated in the multifunction display. X Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X If necessary, change the wheel (Y page 271).
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Display messages Check Tires
Possible causes/consequences and X Solutions Vehicles with Advanced TPMS (Canada only): The tire inflation pressure in at least one tire is significantly below the reference value. The respective tire is indicated in the multifunction display. X Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X Check and adjust tire inflation pressure as required. X If necessary, change the wheel (Y page 271).
G Warning! Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up and possibly a fire.
G Warning! Follow recommended tire inflation pressures. Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect handling and fuel economy, and are more likely to fail from being overheated. Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are more likely to become punctured or damaged by road debris, potholes etc.
Symbol messages Brake
Display messages # Brake Wear The brake pads have reached their wear limit.
Possible causes/consequences and X Solutions
X Have the brake pads replaced as soon as possible at an
authorized Mercedes-Benz Center.
! Brake pad thickness must be visually inspected by a qualified technician at the intervals
specified in the Maintenance Booklet.
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Display messages EBV, ABS, ESP Inoperativ (USA only) e See Operator’s (Canada Man. only)
Release Parking Brake
Check Brake Fluid Level
(USA only) (Canada only) (USA only) (Canada only)
Possible causes/consequences and X Solutions The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the EBP, the ESP®, and the PRE-SAFE® system are unavailable. X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an accident. You are driving with the parking brake engaged. In addition an acoustic warning sounds. X Release the parking brake.
There is insufficient brake fluid in the reservoir. Risk of accident! X Stop the vehicle in a safe location or as soon as it is safe
to do so.
X Engage the parking brake. X Do not drive any further. X Contact an authorized Mercedes-Benz Center or call
Roadside Assistance.
Do not add brake fluid! This will not solve the problem.
G Warning! Driving with the message Check Brake Fluid Level displayed can result in an accident. Have your brake system checked immediately. Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark
or below, have the brake system checked for brake pad thickness and leaks.
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Safety systems
Display messages G Tele Aid Inoperativ
+ Restraint System Malfunctio Service Required
Possible causes/consequences and X Solutions One or more main functions of the Tele Aid system are malfunctioning. X Have the Tele Aid system checked at an authorized
Mercedes-Benz Center.
The system is malfunctioning. X Drive with added caution to the nearest authorized
Mercedes-Benz Center and have the system checked immediately.
G Warning! In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be operational. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz
Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury.
Driving systems
Display messages ¨ Vehicle Rising ¨ Vehicle Rising Please Wait ¨ STOP Vehicle Too Low
Possible causes/consequences and X Solutions The vehicle is adjusting to your level selection.
The vehicle level is too low. X Wait until the message disappears from the multifunction
display.
The AIRMATIC DC is malfunctioning. X Avoid excessive steering maneuvers. The fenders or tires could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h). X Drive to the side of the road and select a higher vehicle level
(Y page 138). Depending on the type of malfunction, this may raise the vehicle’s level.
X Contact an authorized Mercedes-Benz Center as soon as
possible.
There is otherwise danger of an accident.
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Display messages ¨ Malfunctio
Possible causes/consequences and X Solutions The system is functional only to a limited extent. The system display or the system is malfunctioning. X Do not drive faster than 50 mph (80 km/h). X Have the vehicle checked at an authorized Mercedes-Benz
Center.
Vehicle
Display messages
+ Key
Detected In Vehicle + Please don’t forget your key.