2011 Mercedes-benz CL Class Owners Manual

X Engage the parking brake. X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running because there is interference from a strong source of radio waves. A warning tone also sounds. X Pull over and stop the vehicle safely as soon as possible, paying

attention to road and traffic conditions.

X Engage the parking brake. X Operate the vehicle with the KEYLESS-GO key in the ignition

lock if necessary.

The KEYLESS-GO key cannot be detected at present. X Change the location of the key with the KEYLESS-GO functions

in the vehicle.

If the KEYLESS-GO key is still not detected: X Change the location of the key with the KEYLESS-GO functions

in the vehicle.

X Operate the vehicle with the KEYLESS-GO key in the ignition

lock if necessary.

KEYLESS-GO is temporarily malfunctioning or is defective. X Insert the SmartKey into the ignition lock and turn it to the

desired position.

X Visit a qualified specialist workshop.

At least one door is open. A warning tone also sounds. X Close all doors and lock the vehicle again.

Warning and indicator lamps in the instrument cluster

375

Warning and indicator lamps in the instrument cluster Brakes Problem F (USA only) ! (Canada only) The red indicator lamp for the electric parking brake flashes and/or the yellow warning lamp for the electric parking brake lights up.

display.

Possible causes/consequences and M Solutions The electric parking brake is temporarily malfunctioning or defective. X Observe the additional display messages in the multifunction

$ (USA only) J (Canada only) The red brake system warning lamp comes on while the engine is running. A warning tone also sounds.

G Risk of accident There is insufficient brake fluid in the fluid reservoir. X Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions. Do not continue driving under any circumstances. X Engage the parking brake. X Consult a qualified specialist workshop immediately. X Observe the additional display messages in the multifunction

display.

Do not add brake fluid. This will not rectify the problem.

G Warning Driving with the brake warning lamp illuminated can result in an accident. Have your brake system checked immediately if the brake warning lamp stays on. Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be seriously burned.

376 Warning and indicator lamps in the instrument cluster

Seat belts Problem

After starting the engine, the red seat belt warning lamp lights up for 6 seconds.

After starting the engine, the red seat belt warning lamp lights up. In addition, a warning tone sounds for up to 6 seconds.

The red seat belt warning lamp lights up after the engine starts, as soon as the driver's or the front-passenger door is closed.

The red seat belt warning lamp flashes and an intermittent audible warning sounds.

Possible causes/consequences and M Solutions The seat belt warning lamp reminds the driver and front passenger to fasten their seat belts. X Fasten your seat belt (Y page 51).

G Risk of injury The driver's seat belt is not fastened. X Fasten your seat belt (Y page 51).

The warning tone ceases.

G Risk of injury The driver or front passenger has not fastened their seat belt. X Fasten your seat belt (Y page 51).

The warning lamp goes out. G Risk of injury There are objects on the front-passenger seat. X Remove the objects from the front-passenger seat and stow

them in a secure place. The warning lamp goes out. G Risk of injury The driver or front passenger has not fastened their seat belt. In addition, you are driving faster than 15 mph (25 km/h) or you have briefly driven faster than 15 mph (25 km/h). X Fasten your seat belt (Y page 51).

The warning lamp goes out and the intermittent audible warning ceases. G Risk of injury There are objects on the front-passenger seat. In addition, you are driving faster than 15 mph (25 km/h) or you have briefly driven faster than 15 mph (25 km/h). X Remove the objects from the front-passenger seat and stow

them in a secure place. The warning lamp goes out and the intermittent audible warning ceases.

Warning and indicator lamps in the instrument cluster

377

Safety systems Problem

The yellow ABS warning lamp is lit while the engine is running.

The yellow ABS warning lamp is lit while the engine is running.

Possible causes/consequences and M Solutions G Risk of accident ABS (Anti-lock Brake System) is deactivated due to a malfunction. Therefore, BAS (Brake Assist), BAS PLUS (Brake Assist PLUS), ESP® (Electronic Stability Program), EBD (Electronic Brake force Distribution), PRE-SAFE®, PRE-SAFE® Brake, the HOLD function and hill start assist are also deactivated. The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example. ATTENTION ASSIST is deactivated. X Observe the additional display messages in the multifunction

display.

X Drive on carefully. X Visit a qualified specialist workshop. G Risk of accident ABS is temporarily unavailable. Therefore, ABS, BAS, BAS PLUS, ESP®, EBD, PRE-SAFE®, PRE-SAFE® Brake, the HOLD function and hill start assist are also deactivated. Self diagnosis is not yet complete. The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example. ATTENTION ASSIST is deactivated. X Carefully drive a suitable distance making slight steering

movements at a speed above 12 mph (20 km/h). The functions mentioned above are available again when the warning lamp goes out.

If the warning lamp is still on: X Observe the additional display messages in the multifunction

display.

X Drive on carefully. X Visit a qualified specialist workshop.

378 Warning and indicator lamps in the instrument cluster

Problem

÷å! The yellow ESP® and ESP® OFF warning lamps and the yellow ABS warning lamp are lit while the engine is running. A warning tone also sounds.

÷å! The yellow ESP® and ESP® OFF warning lamps and the yellow ABS warning lamp are lit while the engine is running.

÷ The yellow ESP® warning lamp flashes while the vehicle is in motion.

Possible causes/consequences and M Solutions G Risk of accident EBD is faulty. Therefore, ABS, BAS, BAS PLUS, ESP®, PRE-SAFE®, PRE-SAFE® Brake, the HOLD function and hill start assist are also not available. The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example. ATTENTION ASSIST is deactivated. X Observe the additional display messages in the multifunction

display.

X Drive on carefully. X Visit a qualified specialist workshop. G Risk of accident ABS and ESP® are faulty. Therefore, BAS, BAS PLUS, PRE-SAFE®, PRE-SAFE® Brake, the HOLD function and hill start assist are not available either, due to a malfunction. The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example. ATTENTION ASSIST is deactivated. X Observe the additional display messages in the multifunction

display.

X Drive on carefully. X Visit a qualified specialist workshop. G Risk of accident ESP® or traction control has intervened because there is a risk of skidding or at least one wheel has started to spin. Cruise control or DISTRONIC PLUS is deactivated. X Only depress the accelerator pedal as far as necessary when

pulling away.

X Release the accelerator pedal while the vehicle is in motion. X Adapt your driving style to suit the road and weather conditions. X Do not deactivate ESP®. Exceptions: (Y page 63).

Warning and indicator lamps in the instrument cluster

379

Problem

å The yellow ESP® OFF warning lamp is lit while the engine is running.

Possible causes/consequences and M Solutions G Risk of accident ESP® is deactivated. ESP® will not stabilize the vehicle if it starts to skid or if a wheel starts to spin. X Reactivate ESP®.

÷å The yellow ESP® and ESP® OFF warning lamps are lit while the engine is running.

Exceptions: (Y page 63).

X Adapt your driving style to suit the road and weather conditions. If ESP® cannot be activated: X Have ESP® checked at a qualified specialist workshop. G Risk of accident ESP®, BAS, BAS PLUS, PRE-SAFE®, PRE-SAFE® Brake, the HOLD function and hill start assist are not available, due to a malfunction. ESP® will not stabilize the vehicle if it starts to skid or if a wheel starts to spin. The brake system continues to function normally, but without the functions listed above. ATTENTION ASSIST is deactivated. X Observe the additional display messages in the multifunction

display.

The red SRS warning lamp is lit while the engine is running.

X Drive on carefully. X Visit a qualified specialist workshop. G Risk of injury The restraint systems are malfunctioning. The air bags or ETDs may either be triggered unintentionally or, in the event of an accident, not be triggered at all. X Drive on carefully. X Visit a qualified specialist workshop immediately.

G Warning In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be operational. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury.

380 Warning and indicator lamps in the instrument cluster

Engine Problem

The yellow Check Engine warning lamp lights up while the engine is running.

The yellow reserve fuel warning lamp flashes while the engine is running.

The yellow reserve fuel warning lamp lights up while the engine is running.

Possible causes/consequences and M Solutions There may be a malfunction, for example: Rin the engine management Rin the fuel injection system Rin the exhaust system Rin the ignition system Rthe fuel system The emission limit values may have been exceeded and the engine may be breaking in emergency mode. X Have the vehicle checked as soon as possible at a qualified

specialist workshop.

i In some states/provinces, you are required by law to visit a

qualified specialist workshop as soon as the Check Engine warning lamp lights up. If necessary, check whether this is the case in the state/province you are in.

The fuel system pressure is too low. The fuel filler cap is not closed correctly or the fuel system is leaking. X Check that the fuel filler cap is correctly closed. X If the fuel filler cap is not correctly closed: close the fuel filler

X If the fuel filler cap is closed: visit a qualified specialist

cap.

workshop.

The amount of fuel in the tank has dropped into the reserve range. X Refuel at the nearest gas station.

Warning and indicator lamps in the instrument cluster

381

Possible causes/consequences and M Solutions G Risk of accident A warning is issued if: Ryou are approaching a vehicle in front at too great a speed RDISTRONIC PLUS or PRE-SAFE® Brake has detected a stationary

obstacle in your line of travel

X Be prepared to brake immediately. X Pay careful attention to the traffic situation. You may have to

brake or take evasive action.

Possible causes/consequences and M Solutions G Risk of accident The tire pressure monitor has detected a loss of pressure in at least one of the tires. X Stop the vehicle without making any sudden steering or braking maneuvers. Pay attention to the traffic conditions as you do so. X Observe the additional display messages in the multifunction

display.

X Check the tire pressure. If necessary, correct the tire pressure

(Y page 445).

X If necessary, change a wheel (Y page 460).

The tire pressure monitor is faulty. X Observe the additional display messages in the multifunction

display.

X Visit a qualified specialist workshop.

Driving systems Problem

· The red distance warning lamp lights up while the vehicle is in motion. A warning tone also sounds.

Tires Problem

USA only: The yellow combination low tire pressure warning lamp/TPMS malfunction warning lamp is lit. Canada only: The yellow low tire pressure warning lamp for the TPMS is lit.

USA only: The yellow combination low tire pressure warning lamp/TPMS malfunction warning lamp flashes for sixty seconds and then remains lit.

G Warning Each tire, including the spare tire (if there is one), should be inspected at least every two weeks when they are cold and pumped to the pressure recommended by the vehicle manufacturer (see the tire and load data label on the B-pillar on the driver's side or the tire pressure table on the

382 Warning and indicator lamps in the instrument cluster

inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a different size to those on the tire and load data label or those specified in the tire pressure table, if there is one, you should determine the correct tire pressure for these tires. As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS). An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly, when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure. An excessively low tire pressure also increases fuel consumption, reduces the service life of the tires and may impair the driving and braking characteristics of the vehicle. Please note that the TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has not reached the level at which the low tire pressure indicator lamp of the TPMS lights up. USA only: Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure indicator lamp. When the system detects a malfunction, the indicator lamp will flash for approximately one minute and then remain illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is lit, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction indicator after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.

383

Vehicle equipment ............................ 384
Loading guidelines ............................ 384
Stowage compartments ................... 384
Stowage areas .................................. 386
Features ............................................. 387

384 Stowage compartments

Vehicle equipment

i This manual describes all the standard and optional equipment of your vehicle which was available at the time of purchase. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here. This also refers to safety-related systems and functions.

Loading guidelines

G Warning! Always fasten items being carried as securely as possible. Use cargo tie-down rings and fastening materials appropriate for the weight and size of the load. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. Do not pile luggage or cargo higher than the seat backrests. The trunk is the preferred place to carry objects. Never drive a vehicle with the trunk open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

The handling characteristics of a laden vehicle are dependent on the distribution of the load within the vehicle. For this reason, you should observe the following notes when transporting a load: Rwhen transporting a load, never exceed the maximum permissible gross vehicle weight or the permissible axle loads for the vehicle (including occupants). The values are

specified on the vehicle identification plate on the driver's door frame.

Rposition heavy loads as far forwards as

possible and as low down in the trunk as possible.

Rthe load must not protrude above the upper

edge of the seat backrests.

Ralways place the load against the rear seat

backrests.

Ralways place the load behind unoccupied

seats if possible.

Rsecure the load with sufficiently strong and wear-resistant lashing material. Pad sharp edges for protection.

Stowage compartments Important safety notes G Warning! To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the trunk if possible. Do not pile luggage or cargo higher than the seat backrests. Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during Rbraking Rvehicle maneuvers Ran accident

Stowage compartments in the front Glove box i Depending on the vehicle's equipment, you will find the following installed in the glove box: an audio and video AUX jack, a USB socket or Media Interface, a universal interface for portable audio equipment, e.g. for an iPod or USB device, and a bracket for a remote control (see the COMAND section of this Operator's Manual.

Stowage compartments

385

i The glove box can be ventilated

(Y page 263).

X To open: press marking :.

Stowage compartment under the armrest i The roadside assistance call button

º(Y page 393) and MB Info call button E(Y page 394) are in the stowage compartment under the armrest.

X To open: press button :. X To close: fold the glove box flap upwards

until it engages.

The glove box can only be locked and unlocked using the mechanical key.

X To open the stowage tray: press

button : and fold the armrest in the direction of arrow : to the left or right. X To open the stowage compartment:

press button ; and fold up the armrest in the direction of arrow ;.

1 Glove box unlocked 2 Glove box locked

Eyeglasses compartment You can store eyeglasses in the overhead control panel.

Stowage compartments in the rear Stowage compartment in the rear seat armrest ! Do not sit or lean your bodyweight on the armrests when they are folded out as you could damage them.

! Close the cover of the stowage

compartment before folding the rear seat armrest back into the seat backrest.

386 Stowage areas

X To open: fold down the seat armrest. X Pull handle : and fold the armrest

upwards.

Stowage box between the rear seats

X To open: pull handle : backwards in the

direction of the arrow.

Stowage box in the rear seat backrest ! Do not sit or lean your bodyweight on the armrests when they are folded out as you could damage them.

X To open: fold down the rear seat armrest. X Pull handle : and fold down cover ;.

Stowage areas Parcel nets G Warning Parcel nets are intended for storing light- weight items only, such as road maps, mail, etc. Heavy objects, objects with sharp edges, or fragile objects may not be transported in the parcel nets. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Parcel nets cannot protect transported goods in the event of an accident.

Parcel nets are located in the front-passenger footwell and on the right-hand side of the trunk.

Securing cargos Cargo tie-down rings Observe the following notes on securing loads: Rsecure the load using the cargo tie down

rings.

Rdo not use elastic straps or nets to secure

a load, as these are only intended as an anti-slip protection for light loads.

Rdo not route tie downs across sharp edges

or corners.

Rpad sharp edges for protection. There are four cargo tie down rings in the trunk.

Features

387

X Attach trunk floor cover = to the upper

edge of the trunk with hooks ;.

Features Cup holders Points to observe before use G Warning In order to help prevent spilling liquids on vehicle occupants and/or vehicle equipment, only use containers that fit into the cup holder. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during braking, vehicle maneuvers, or in an accident. Liquids spilled on vehicle occupants may cause serious personal injury. Liquids spilled on vehicle equipment may cause damage not covered by the Mercedes-Benz Limited Warranty. When not in use, keep the cup holder closed. An open cup holder may cause injury to you or others when contacted during braking, vehicle maneuvers, or in an accident. Keep in mind that objects placed in the cup holder may come loose during braking, vehicle maneuvers, or in an accident and be thrown around in the vehicle interior. Objects thrown around in the vehicle interior may cause an accident and/or serious personal injury.

Cup holder in the center console You can remove the cup holder to clean it. Clean the cup holder with clear, lukewarm water only.

Bag hooks ! The bag hook can bear a maximum load of 6.6 lbs (3 kg). Do not use it to secure a load.

X Pull bag hook ; down by tab :.

Stowage well under the trunk floor

: Stowage well ; Hook = Trunk floor cover

388 Features

Sun visors Overview of sun visors G Warning Do not use the vanity mirror while driving. Keep the vanity mirrors in the sun visors closed while the vehicle is in motion. Reflected glare can endanger you and others.

: Mirror light ; Bracket = Retaining clip, e.g. for a car park ticket ? Vanity mirror A Mirror cover

Vanity mirror in the sun visor Mirror light : only functions if the sun visor is clipped into retainer ; and mirror cover A has been folded up.

Glare from the side X Fold down the sun visor. X Pull sun visor out of retainer ;. X Swing the sun visor to the side.

X To open: press marking :. X To remove: pull cup holder upwards in the direction of the arrow by silver handle ;.

X To insert: press down until it engages.

Observe the installation position indicated by "Front".

Cup holder in the rear seat armrest ! Do not sit or lean your bodyweight on the armrests when they are folded out as you could damage them.

! Only fold the armrests up when the cup

holder is closed. The cup holder may otherwise be damaged.

X To open: fold down the rear armrest. X Press the marking on the front of cup

holder :.

X To close: slide the cup holder back until it

engages.

Rear window roller sunblind Important safety information G Warning When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. The children could: Rinjure themselves on parts of the vehicle Rbe seriously or fatally injured through

excessive exposure to extreme heat or cold Rinjure themselves or cause an accident with

vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function

If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts. G Warning! When operating the rear window sunshade make sure there is no danger of anyone being harmed by the extending or retracting procedure. The extending or retracting procedure can be immediately halted by briefly pressing rear window sunshade switch. To reverse direction of movement, press rear window sunshade switch again.

Features

389

Extending/retracting the roller sunblind ! Make sure that the roller sunblind can

move freely. Otherwise, the roller sunblind or other objects could be damaged.

At temperatures below -20 †, the window blind cannot be operated.

X Turn the key to position 2 in the ignition

lock.

X To extend or retract: briefly press

button :. The roller sunblind fully extends or fully retracts.

X To stop: briefly press button : again.

The roller sunblind stops briefly and moves back into the out-of-use position.

Ashtray Ashtray in the cockpit

390 Features

X To open: slide cover ; forwards until it

engages.

X To remove the insert: push sliding

knob : in the housing of the ashtray to the left. The ashtray insert slides out slightly.

X Lift the insert up and out. X To reinstall the insert: press the insert

into the holder until it engages.

Cigarette lighter G Warning When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. The children could: Rinjure themselves on parts of the vehicle Rbe seriously or fatally injured through

excessive exposure to extreme heat or cold Rinjure themselves or cause an accident with

vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function

If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts.

G Warning Never touch the heating element or sides of the lighter; they are extremely hot. Hold the knob only. Make sure any children traveling with you do not injure themselves or start a fire with the hot cigarette lighter.

Center console, front X Turn the key to position 2 in the ignition

lock.

X Press in cigarette lighter :.

Cigarette lighter : will pop out automatically when the heating element is red-hot.

12 V sockets Points to observe before use ! If you are using all sockets in the vehicle,

make sure that you do not exceed the maximum current draw of 55 A. Otherwise, you will overload the fuses.

The sockets can be used for accessories with a maximum power consumption of 180 W (15 A), e.g. lamps or for mobile phones. If you use the sockets for long periods when the engine is switched off, the battery may discharge.

Socket in the cockpit

X Open the glove box (Y page 384). X Lift up the cover of socket :.

Socket in the trunk The socket is located in the cargo compartment on the right-hand side trim.

X Lift up the cover of socket :.

mbrace20
Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the E MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated.

20 The system is called TELEAID in Canada. 21 USA only.

Features

391

If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: Response Center under

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

Shortly after successfully registering with the mbrace service, a user ID and password will be sent to you by post. You can use this password to log in to the mbrace section under "Owners Online" at http:// www.mbusa.com21. The mbrace system is available if: Rit has been activated and is operational. Activation requires an available cellular phone network, a valid SIM card and a service subscription to a surveillance service provider.

Rthe battery is sufficiently charged. Rthe corresponding cellular phone network

is available for transmitting data to the customer center.

i Determining the location of the vehicle on a map is only possible if there is sufficient GPS reception and the vehicle position can be forwarded to the customer center.

The mbrace system The mbrace system provides three different services: Rautomatic and manual emergency call RRoadside Assistance call RMB info call

392 Features

To control the volume during an mbrace call, proceed as follows: X Press the W or X button on the

multifunction steering wheel.

or X Use the H volume controller of

COMAND (Y page 109).

You can find information and a description of all available features under "Owners Online" at http://www.mbusa.com22

System self-test After you have switched on the ignition, the system carries out a self-diagnosis. G Warning A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does

not come on during the system self-test.

RThe indicator lamp in Roadside Assistance button º does not come on during the system self-test.

RThe indicator lamp in Information button

E does not come on during the system self-test.

RThe indicator lamp in the SOS button, Roadside Assistance button º, or Information button E remains illuminated constantly in red after the system self-test. RThe message Tele Aid Inoperative or Tele Aid Not Activated appears in the multifunction display after the system self- test.

If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means.

22 USA only.

Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Response Center under the number

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

Emergency call Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the E MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated. If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: Response Center under

1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is triggered. i An automatically dialed mbrace

emergency call cannot be canceled. An emergency call can also be dialed manually. Once the emergency call is in progress, the indicator lamp in the SOS button flashes. The Connecting Call message appears in the multifunction display. The COMAND display shows Emergency Call Activated and the audio system is muted. Once a connection has been established, the Call Connected message appears in the multifunction display.

The COMAND display shows the Emergency Call Activated message. All important information on the emergency is compiled, for example: Rcurrent location of the vehicle (as

determined by the GPS system)

Rvehicle model Rvehicle color Rvehicle identification number i If the Emergency Call Activated message appears in the COMAND display, you cannot use other COMAND functions. You can continue to operate climate control via the automatic climate control functions (Y page 257).

A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. If the vehicle occupants are able to respond, the Response Center will attempt to obtain more detailed information on the emergency. i If no vehicle occupant answers, an ambulance is immediately sent to the vehicle. G Warning If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center established, then the mbrace system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means.

i During the emergency call, the telephone

is switched off automatically. The telephone must be switched back on for further use.

Features

393

Making an emergency call

X To initiate an emergency call

manually: press cover : briefly to open.

X Press SOS button ; briefly.

The indicator lamp in SOS button ; flashes until the emergency call is ended.

X Wait for the voice connection with the

Response Center.

X After the emergency call is ended, close

cover :. G Warning If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the SOS button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants.

Roadside Assistance call button X Open the stowage compartment under the

armrest (Y page 385).

your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual. i If the indicator lamp in MB info call

button : flashes continuously and it was not possible to establish a voice connection to the Response Center, then the mbrace system has failed to initiate a Roadside Assistance call (e.g. the corresponding cellular phone network is not available). The Call Failed message appears in the multifunction display. The COMAND display shows the Call could not be connected! message. Press W to confirm the message.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on the COMAND telephone keypad.

i Sign and Drive services23: you are not

charged for services such as jump-starting, providing a few gallons of fuel for a fuel tank that has been run dry or changing a flat tire with the vehicle's own spare tire.

MB Info call button X The stowage compartment under the

armrest (Y page 385).

394 Features

X Press and hold Roadside Assistance

button : for more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. The indicator lamp in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the COMAND display and COMAND is muted. If a connection can be established, the Call Connected message appears in the COMAND display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu by pressing the S button on COMAND during the call. Spoken commands are not available.

A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. X Describe the type of assistance needed. The Mercedes-Benz Roadside Assistance Representative either sends a qualified Mercedes-Benz technician or organizes for

23 USA only.

Features

395

X Press and hold MB info call button : for

more than two seconds. A call to the Response Center is initiated. MB info call button indicator lamp : flashes while the connection is being established. The Connecting Call message appears in the multifunction display. The COMAND display shows the Information Call Activated message. The audio system or COMAND is muted. If a connection can be established, the Call Connected message appears in the multifunction display. The COMAND display shows the Information Call Activated message. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu by pressing the S button on COMAND during the call. Spoken commands are not available.

A voice connection between the Response Center and the vehicle occupants is established. You can obtain information on how to operate your vehicle's systems, on the location of the nearest authorized Mercedes- Benz Center, and on further products and services offered by Mercedes-Benz USA. Further details on the mbrace system can be found under http://www.mbusa.com24. Log in under "Owners Online". i If the indicator lamp in MB info call

button : flashes continuously and no voice connection to the Response Center has been established, then the mbrace system has failed to initiate an MB info call

24 USA only.

(e.g. the corresponding mobile phone network is not available). The Call Failed message appears in the multifunction display. The COMAND display shows the Call could not be connected! message. Press W to confirm the message.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on the COMAND telephone keypad.

Call priority An emergency call can still be initiated even if a service call is currently active, e.g. a Roadside Assistance call or an MB info call. In this case, an emergency call will take priority and override all other active calls. The indicator lamp of the respective button flashes until the call is ended. An emergency call can only be terminated by the Response Center. All other calls can be ended by pressing the ~ button on the multifunction steering wheel or the corresponding button for ending a telephone call on the COMAND telephone keypad.

Downloading destinations in COMAND i The components and operating principles

of COMAND can be found on (Y page 108).

Destination Download gives you access to a database with over 10 million points of interest (POIs) which can be downloaded to the navigation system of your vehicle. If you know the destination, you can download the address or obtain the location of points of interest (POIs) or important destinations in the surrounding area.

396 Features

You are prompted to confirm route guidance to the entered address. X Using the COMAND controller XVY (slide) and cVd (turn) to select Yes and confirm by pressing W.

The system calculates the route and subsequently starts the route guidance with the address entered. i If you select No, the address can be stored in the address book.

i The Destination Download function is available if the corresponding cellular phone network is available and data transfer is possible.

Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions.

Vehicle remote opening If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines:

RUSA: Response Center under the

number 1-888-990-9007

RCanada: Customer Service under

1-888-923-8367

You will be asked for your password.

X Return to your vehicle at the time arranged

with the Response Center.

X Pull the trunk handle for at least 20

seconds until the indicator lamp in the SOS button (Y page 392) flashes. The Connecting Call message appears in the multifunction display.

Alternatively, the vehicle can also be opened via the Internet in the "Owners Online"

25 USA only.

section using your ID number and password25. i Vehicle remote unlocking is only possible

if the corresponding cellular phone network is accessible. The SOS button flashes and the Connecting Call message appears in the multifunction display to confirm that the command for vehicle remote unlocking has been received. If you pull the trunk handle for more than 20 seconds before receiving authorization for remote unlocking, you must wait 15
minutes before you can pull on the handle of the trunk lid again.

Remote vehicle locking in an emergency If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Response Center. The vehicle can be locked remotely up to four days after the ignition was last switched off. X Contact the following service hotlines:

RUSA: Response Center under

866-990-9007

RCanada: Customer Service under

1-888-923-8367

You will be asked for your PIN. The next time you are in your vehicle and switch on the ignition, the Tele Aid Doors Locked Remotely message appears in the multifunction display. i The vehicle remote locking feature is

available when the relevant mobile phone network is available and data connection is possible.

Automatic service call Your vehicle comes with a function which improves the servicing of the vehicle considerably. Shortly before the service due

date, mbrace sends important vehicle maintenance information to your authorized Mercedes-Benz Center. In this way, the Mercedes-Benz Center is informed of the work required. This happens automatically and does not require any action from the driver. This function allows the Mercedes- Benz Center to improve appointment planning significantly and ensures that your vehicle receives the best service possible. i The "Automatic retrieval of vehicle data for the service due date" function is only available if the relevant mobile phone network is available and a data connection is possible.

Stolen Vehicle Recovery Services If your vehicle has been stolen: X Contact the police.

The police will issue an incident report. This report has a number.

X This number will be forwarded to the

Response Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement authority is informed of the location of the vehicle.

i If the anti-theft alarm system remains activated for longer than thirty seconds, mbrace is automatically connected to the Customer Assistance Center.

Garage door opener Important safety notes The remote control integrated in the rear-view mirror allows you to operate up to three different door and gate systems.

Features

397

i Certain garage door openers are not compatible with the integrated remote control. If you experience problems when programming the integrated remote control, contact an authorized Mercedes- Benz Center or call the following service hotlines: RUSA: Mercedes-Benz Customer

Assistance Center under 1-800-FOR-MERCedes

RCanada: Customer Service under

1-800-387-0100

G Warning Before programming the integrated remote control to a garage door opener or gate operator, make sure people and objects are out of the way of the device to prevent potential harm or damage. When programming a garage door opener, the door moves up or down. When programming a gate operator, the gate opens or closes. Do not use the integrated remote control with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards. When programming a garage door opener, park vehicle outside the garage. Do not run the engine while programming the integrated remote control. Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death.

i USA only:

This device complies with part 15 of the FCC requirements. Operation is subject to the following two conditions:

398 Features

1. The device must not cause harmful interference. 2. The device must withstand any interference received, including interference that may cause undesired operation. Unauthorized modification of this device could void the device's operating permit.

i Canada only:

This device complies with the RSS-210
requirements of Industry Canada. Operation is subject to the following two