Operation
Vehicle care As leather is a natural product, it could otherwise harden or become porous. RExercise particular care when cleaning
perforated leather as its underside should not become wet.
Wood trims X Only use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or wheel cleaner nor polishes or waxes as these may be abrasive.
Chrome-plated exhaust tip Regular cleaning and care of chrome-plated exhaust tips will help to maintain their shine and the classy appearance. X Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause corrosion.
469
470
Practical hints
Vehicle equipment ............................ 472
Where will I find ...? .......................... 472
Vehicle status messages in the
multifunction display ....................... 475
What to do if … .................................. 527
Unlocking/locking manually ........... 539
Replacing SmartKey batteries ......... 541
Replacing bulbs ................................. 543
Replacing wiper blades .................... 545
Flat tire .............................................. 547
Battery ............................................... 551
Jump starting .................................... 554
Towing the vehicle ............................ 555
Fuses .................................................. 558
471
Practical hints
Where will I find ...? Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.
Where will I find ...? First aid kit i Check expiration dates and contents for
completeness at least once a year and replace missing/expired items.
The first aid kit is located in the trunk on the right side storage pocket, secured by a tensioning strap.
1 Tensioning strap 2 First aid kit X Loosen tensioning strap 1.
First aid kit 2 can be removed.
472
Vehicle tool kit The vehicle tool kit is located in the space underneath the trunk floor. The vehicle tool kit includes: RAlignment bolt RCollapsible wheel chock RFuse chart RJack RPair of gloves RTowing eye bolt RWheel wrench X Removing: Open the trunk (Y page 296). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
Practical hints
Where will I find ...? you or others could be injured, as the jack is designed only for the purpose of changing a wheel. When using the jack, observe the safety notes in the “Mounting the spare wheel” section and the notes on the jack.
X Take the jack from the vehicle tool kit
(Y page 472).
Storage position X Turn the crank handle in the direction of
arrow as far as it will go.
473
1 Collapsible wheel chock 2 Vehicle tool kit box cover 3 Tool bag 4 Jack X Open vehicle tool kit box cover 2.
Collapsible wheel chock The collapsible wheel chock serves to secure the vehicle, e.g. while changing a wheel. X Take the collapsible wheel chock from the
vehicle tool kit (Y page 472).
1 Tilt the plates upward 2 Fold the lower plate outward 3 Insert the plate X Setting up: Tilt both plates upward 1. X Fold the lower plate outward 2. X Guide the tabs of the lower plate all the way
into the openings of base plate 3.
For information on where to place wheel chocks when changing a wheel, see “Lifting the vehicle” (Y page 547).
Jack G Warning! Only use the jack supplied with your vehicle to lift the vehicle briefly for wheel changes. If you use the jack for any other purpose,
Practical hints
Where will I find ...?
page 547.
Spare wheel G Observe Safety notes, see The spare wheel is located in the space underneath the trunk floor. X Removing: Open the trunk (Y page 296). X Lift the trunk floor using the floor handle. X Engage the floor handle on the upper trunk
lip.
Operational position X Turn the crank handle clockwise. Before placing the jack back into the vehicle tool kit: X Fully collapse the jack. X Fold in the crank handle (storage position).
! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
1 Spare wheel 2 Vehicle tool kit box 3 Spare wheel mounting
474
X Remove spare wheel mounting 3 by
turning it counterclockwise.
i Vehicle tool kit box 2 can only be
removed together with spare wheel
mounting 3.
After removing spare wheel mounting 3,
you can disengage vehicle tool kit box 2
from spare wheel mounting 3.
X Remove spare wheel 1. The spare wheel bolts are located in a container on the spare wheel rim. X Take off the spare wheel bolts. For information on mounting the spare wheel, see “Flat tire” (Y page 547).
Storing the spare wheel after use X Place spare wheel 1 into the spare wheel
well (Y page 474).
X Secure spare wheel 1 by turning spare
wheel mounting 3 clockwise (Y page 474).
Vehicle status messages in the multifunction display
Practical hints
Vehicle status messages in the multifunction display Notes Warning and malfunction messages appear in the multifunction display located in the instrument cluster. Certain warning and malfunction messages are accompanied by an audible signal. Address these messages accordingly and follow the additional instructions given in this Operator’s Manual. High-priority messages are shown in red in the multifunction display. Messages of lower priority are also shown in yellow or white. Certain messages of high priority cannot be cleared from the multifunction display using # or L on the multifunction steering wheel (Y page 232). Other messages of high priority and messages of less immediate priority can be
cleared from the multifunction display using # or L. They are then stored in the Vehicle status message memory (Y page 245). Remember that clearing a message will only make the message disappear. Clearing a message will not correct the condition that caused the message to appear. G Warning! All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz Limited Warranty, or result in property damage or personal injury.
G Warning! No messages will be displayed if either the instrument cluster or the multifunction display is inoperative. As a result, you will not be able to see information about your driving conditions, such as speed or outside temperature, warning/indicator lamps, malfunction/ warning messages or the failure of any systems. Driving characteristics may be impaired. If you must continue to drive, please do so with added caution. Contact an authorized Mercedes-Benz Center as soon as possible. On the pages that follow, you will find a compilation of the most important warning and malfunction messages that may appear in the multifunction display. For your convenience the messages are divided into text messages (Y page 476) and symbol messages (Y page 490).
475
Practical hints
Vehicle status messages in the multifunction display Text messages Safety systems
Display messages PRE-SAFE
PRE-SAFE
Inoperative See Oper. Manual
Function Currently Limited See Oper. Manual
Possible cause/consequence The PRE-SAFE® system itself has failed. All other occupant safety systems, such as the air bags, are still available. The PRE-SAFE® Brake is switched off and is temporarily unavailable. The PRE-SAFE® Brake is deactivated if: Rthe DISTRONIC Plus cover in the
radiator grille is dirty
Rthe area around the sensors in the front
or the rear bumper is dirty
Rits function is impaired as a result of
heavy precipitation
Rthe radar sensor system is temporarily
inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc.
Rthe system is out of the operating
temperature range
Rthe battery voltage is insufficient
476
Possible solution X Contact an authorized Mercedes-Benz Center
as soon as possible.
The PRE-SAFE® Brake becomes operational again and the message in the multifunction display disappears when: Rdirt on the radiator grille has fallen off while
driving (e.g. slush or snow)
Rthe system recognizes full sensor availability
(due to lessening rain or the road surface drying)
Rthe system is within the operating temperature
range
If the message in the multifunction display does not disappear: X Clean the DISTRONIC Plus cover in the radiator
grille (Y page 465).
X Clean the front and the rear bumper
(Y page 465).
X Restart the vehicle. X Wait until the battery recovers.
Vehicle status messages in the multifunction display
Practical hints
Display messages PRE-SAFE
Function Limited See Oper. Manual
Possible cause/consequence The PRE-SAFE® Brake is unavailable due to a malfunction. The BAS Plus may also be unavailable.
Possible solution X Contact an authorized Mercedes-Benz Center
as soon as possible.
477
Practical hints
Vehicle status messages in the multifunction display Display messages Front Passenger Airbag Enabled
Possible cause/consequence The front passenger front air bag is activated while driving even though a child, small individual, or object below the system’s weight threshold is on the front passenger seat, or the front passenger seat is empty. Objects on the seat or forces acting on the seat may make the system sense supplemental weight.
See Oper. Manual
478
Possible solution X Stop the vehicle in a safe location as soon as
possible.
X Engage the electronic parking brake. X Switch off the ignition. X Open the passenger door. X Remove child and child restraint from front
passenger seat and properly secure the child in rear seat employing the child restraint if necessary.
X Make sure no objects which apply
supplemental weight to the seat are present. The system may recognize such supplemental weight and sense that an occupant on the front passenger seat is of a greater weight than actually present.
X Keep the seat unoccupied, close the passenger
door and switch on the ignition.
Monitor the 59 indicator lamp right of the instrument cluster (Y page 51) and the multifunction display in the instrument cluster (Y page 30) for the following: With the seat unoccupied and the ignition switched on, Rthe 59 indicator lamp right of the
instrument cluster should illuminate and remain illuminated, indicating that the OCS
Display messages
Possible cause/consequence
Possible solution
Vehicle status messages in the multifunction display
Practical hints
(Y page 48) has deactivated the front passenger front air bag.
Rthe message Front Passenger Airbag
Enabled See Oper. Manual or the message Front Passenger Airbag Disabled See Oper. Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.
If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 59 indicator lamp will remain illuminated or go out. If above conditions are not met, the system is not working properly. Have the system checked as soon as possible at an authorized Mercedes-Benz Center.
G Warning! If the 59 indicator lamp remains out even after performing the
above corrective steps, do not have any children 12 years old and under and other
small individuals use the front passenger seat until the system has been repaired.
479
Practical hints
Vehicle status messages in the multifunction display Display messages Front Passenger Airbag Disabled See Oper. Manual
Possible cause/consequence The front passenger front air bag is deactivated while driving even though an adult or someone larger than a small individual is occupying the front passenger seat. Forces acting on the seat may make the system sense a decrease in weight.
480
Possible solution X Stop the vehicle in a safe location as soon as
possible.
X Engage the electronic parking brake. X Switch off the ignition. X Have the front passenger vacate the seat and
exit the vehicle.
X Keep the seat unoccupied, close the passenger
door and switch on the ignition.
Monitor the 59 indicator lamp right of the instrument cluster (Y page 51) and the multifunction display in the instrument (Y page 30) cluster for the following: With the seat unoccupied and the ignition switched on, Rthe 59 indicator lamp right of the
instrument cluster should illuminate and remain illuminated, indicating that the OCS (Y page 48) has deactivated the front passenger front air bag.
Rthe message Front Passenger Airbag
Enabled See Oper. Manual or the message Front Passenger Airbag Disabled See Oper. Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check
Display messages
Possible cause/consequence
Possible solution
Vehicle status messages in the multifunction display
Practical hints
cycles and to make sure neither message appears in the multifunction display.
If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 59 indicator lamp will remain illuminated or go out. If above conditions are not met, the system is not working properly. Have the system checked as soon as possible at an authorized Mercedes-Benz Center.
G Warning! If the 59 indicator lamp remains illuminated with an adult occupant
on the front passenger seat even after performing the above corrective steps, do not have any passenger use the front
passenger seat until the system has been repaired.
Driving systems
Display messages Cruise Control
- - - mph
Possible cause/consequence One of the activation conditions for the cruise control has not been fulfilled. For example, you have attempted to set a speed below 20 mph (30 km/h).
Possible solution X Drive faster than 20 mph (30 km/h), if the
situation allows, and set the speed.
X Check the activation conditions for the cruise
control (Y page 347).
Cruise Control
Inoperative
The cruise control is malfunctioning.
X Have the cruise control checked at an
authorized Mercedes-Benz Center.
481
Practical hints
Vehicle status messages in the multifunction display Display messages DISTRONIC PLUS
Currently Unavailable See Oper. Manual
Possible cause/consequence The DISTRONIC Plus is switched off and is temporarily unavailable. The DISTRONIC Plus is deactivated if: Rthe DISTRONIC Plus cover in the
radiator grille is dirty
Rits function is impaired as a result of
heavy precipitation
Rthe radar sensor system is temporarily
inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc.
Rthe radar sensors do not sense any
other vehicles or objects, i.e. road sign or similar to this, for a long time
Rthe system is out of the operating
temperature range
Rthe battery voltage is insufficient
The DISTRONIC Plus is malfunctioning. The BAS Plus and the PRE-SAFE® Brake are also not available. You have accelerated. The DISTRONIC Plus has switched off.
DISTRONIC PLUS
Inoperative
DISTRONIC PLUS
Override
482
Possible solution X If necessary, clean the DISTRONIC Plus cover
in the radiator grille (Y page 465).
X Restart the vehicle. X Try activating the DISTRONIC Plus again later. X Wait until the system is within the operating temperature range or the battery recovers.
The DISTRONIC Plus becomes operational again without the engine being restarted when: Rdirt on the radiator grille has fallen off while
driving (e.g. slush or snow)
Rthe system recognizes full sensor availability
(due to lessening rain or the road surface drying)
Rthe message in the multifunction display
disappears
X Contact an authorized Mercedes-Benz Center
as soon as possible.
X Stop accelerating.
Vehicle status messages in the multifunction display
Practical hints
Display messages DISTRONIC PLUS
- - - mph
Park Assist
Currently Unavailable See Oper. Manual
Park Assist
Inoperative
Possible cause/consequence One of the activation conditions for the DISTRONIC Plus has not been fulfilled. For example, you have attempted to set a speed below 20 mph (30 km/h).
The Park Assist is deactivated because the area around the sensors in the front or the rear bumper is dirty. The Park Assist is deactivated because the battery voltage is insufficient.
The Park Assist is switched off because the radar sensor system is temporarily inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc. The Park Assist is unavailable due to a malfunction.
Possible solution X Drive faster than 20 mph (30 km/h), if the
situation allows, and set the speed.
X Check the activation conditions for the
DISTRONIC Plus (Y page 355). X Clean the front and rear bumper
(Y page 465).
X Have the battery checked at an authorized
Mercedes-Benz Center.
X Wait until the message in the multifunction
display disappears.
X Contact an authorized Mercedes-Benz Center
as soon as possible.
483
Practical hints
Vehicle status messages in the multifunction display Display messages Blind Spot Assist
Currently Unavailable See Oper. Manual
Possible cause/consequence The Blind Spot Assist is deactivated because the area around the sensors in the front or the rear bumper is dirty. The Blind Spot Assist is deactivated because the battery voltage is insufficient.
The Blind Spot Assist is switched off because the radar sensor system is temporarily inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc. The Blind Spot Assist is unavailable due to a malfunction.
Blind Spot Assist
Inoperative
484
Possible solution X Clean the front and rear bumper
(Y page 465).
X Have the battery checked at an authorized
Mercedes-Benz Center.
X Wait until the message in the multifunction
display disappears.
X Contact an authorized Mercedes-Benz Center
as soon as possible.
Display messages Parking Guidance
Currently Unavailable See Oper. Manual
Parking Guidance
Canceled
Vehicle status messages in the multifunction display
Practical hints
Possible cause/consequence The Advanced Parking Guidance is deactivated because the area around the sensors in the front or the rear bumper is dirty. The Advanced Parking Guidance is deactivated because the battery voltage is insufficient. The Advanced Parking Guidance is switched off because the radar sensor system is temporarily inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc. The Advanced Parking Guidance has been canceled because: Rthe vehicle is sliding Rthe bumper became dirty in the area of
the sensors
Rthere has been a malfunction
Possible solution X Clean the front and rear bumper
(Y page 465).
X Have the battery checked at an authorized
Mercedes-Benz Center.
X Wait to see if the interference is temporary or do not use Advanced Parking Guidance. Try in a location where the interfering transmission might not be present.
X Use the Advanced Parking Guidance again
later.
If the parking space symbol is not shown in the multifunction display at a speed below 10 mph (16 km/h): X Clean the bumpers (Y page 465). or X Restart the engine. or X Contact an authorized Mercedes-Benz Center.
485
Practical hints
Vehicle status messages in the multifunction display Display messages Parking Guidance
Finished
Radar Sensors
Deactivated See Oper. Manual
Vehicle
Display messages Apply Brake
to Shift from 'P'
Possible cause/consequence Advanced Parking Guidance: The vehicle is in the end position. You have attempted to activate the DISTRONIC Plus, the Park Assist or the PRE-SAFE® Brake even though you have switched off the radar sensors on the vehicle.
Possible solution The display message disappears automatically.
X Check if the radar sensors may be switched on
(Y page 247).
X Switch on the radar sensors using the
instrument cluster control system.
Possible cause/consequence You have attempted to shift the automatic transmission into drive position D, reverse gear R or neutral position N without depressing the brake pedal.
Possible solution X Depress the brake pedal.
Vehicle Not in Park You have opened the driver’s door and the
automatic transmission is still in drive position D, reverse gear R or neutral position N. You have attempted to shift the automatic transmission into park position P although the vehicle was still in motion.
X Before you leave the vehicle, make sure the automatic transmission is in park position P and the electronic parking brake is engaged.
X Stop your vehicle as soon as it is safe to do so. X Shift the automatic transmission to park
position P.
X Engage the electronic parking brake.
Door Open
Only Shift to Position 'P' When Vehicle Is Stationary
486
Vehicle status messages in the multifunction display
Practical hints
Display messages Shift to P or N to Start Engine
Auxiliary Battery
Auxiliary Battery
Malfunction
Malfunction
Possible cause/consequence You have attempted to start the engine while the automatic transmission was in reverse gear R or drive position D. The backup battery for the automatic transmission is no longer charging. The backup battery for the automatic transmission is discharged. In case of failure of the on-board electrical system, you may not be able change transmission positions.
Service Required
Do Not Shift Gears
The automatic transmission cannot be shifted out of the set position because of a malfunction.
Next Service X
in ... days in ... mls (km)
The specified maintenance service must be carried out within the remaining time range or driving distance (Y page 460).
Possible solution X Shift the automatic transmission into park
position P or neutral position N.
X Contact an authorized Mercedes-Benz Center.
X Stop the vehicle in a safe location or as soon
as it is safe to do so.
X Engage the electronic parking brake. X Do not drive any further. X Contact an authorized Mercedes-Benz Center
or call Roadside Assistance.
If the automatic transmission is in drive position D: X Without shifting the automatic transmission out of drive position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to position neutral position N, reverse gear R or park position P: X Do not drive. X Contact an authorized Mercedes-Benz Center. X Have the maintenance service carried out at an
authorized Mercedes-Benz Center.
487
Practical hints
Vehicle status messages in the multifunction display Display messages Service X
Due
Possible cause/consequence The specified maintenance service must be carried out (Y page 460).
Service X Exceeded
by X days by XXX mls (km)
The specified maintenance service term has been exceeded (Y page 461).
Possible solution X Have the maintenance service carried out at an authorized Mercedes-Benz Center as soon as possible.
X Have the maintenance service carried out at an authorized Mercedes-Benz Center as soon as possible.
! Failure to have the vehicle maintained in accordance with the Maintenance Booklet
and maintenance service indicator at the designated times/mileage will result in
vehicle damage not covered by the Mercedes-Benz Limited Warranty.
Tires
Display messages Tire Pressures
Tire Pressure Monitor
Displayed After Driving A Few Minutes
Inoperative
Possible cause/consequence The tire inflation pressure is being checked.
Possible solution X Drive the vehicle for a few minutes.
The Advanced TPMS or a wheel sensor is malfunctioning.
X Have the Advanced TPMS checked at an
authorized Mercedes-Benz Center.
Tire Pressure Monitor
Inoperative No Wheel Sensors
The Advanced TPMS is deactivated because wheels without proper sensors were installed.
X Have the appropriate wheel sensors installed
at an authorized Mercedes-Benz Center. As soon as all wheels with sensors have been mounted, the Advanced TPMS is switched back on after driving for several minutes.
488
Display messages Tire Pressure Monitor
Currently Unavailable
Practical hints
Vehicle status messages in the multifunction display
Possible cause/consequence The Advanced TPMS is unable to monitor the tire inflation pressure due to: Ra nearby radio interference source Rthe on-board voltage is too low Rexcessive wheel sensor temperatures
Possible solution As soon as the causes of the malfunction have been removed, the Advanced TPMS becomes active again automatically after a few minutes driving.
G Warning! Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up and possibly a fire. G Warning! Follow recommended tire inflation pressures. Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect handling and fuel economy, and are more likely to fail from being overheated. Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are more likely to become punctured or damaged by road debris, potholes etc.
489
Practical hints
Vehicle status messages in the multifunction display Symbol messages Brake
Display messages
Check Brake Fluid Level
Possible cause/consequence There is insufficient brake fluid in the reservoir.
(USA only)
(Canada only)
Possible solution Risk of accident! X Stop the vehicle in a safe location or as soon
as it is safe to do so.
X Engage the electronic parking brake. X Do not drive any further. X Contact an authorized Mercedes-Benz Center
or call Roadside Assistance.
Do not add brake fluid! This will not solve the problem.
G Warning! Driving with the message Check Brake Fluid Level displayed can result in an accident. Have your brake system checked immediately. Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark or below, have the brake system checked for
brake pad thickness and leaks.
490
Vehicle status messages in the multifunction display
Practical hints
Display messages
Brake Immediately
Possible cause/consequence A malfunction has occurred while DISTRONIC Plus was switched on.
(USA only)
(Canada only)
(USA only)
(Canada only)
EBR, ABS, and ESP Inoperative See Oper. Manual
The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the BAS Plus, the EBP, the ESP®, the PRE-SAFE® and the PRE- SAFE® Brake are unavailable.
Possible solution X While observing surrounding traffic conditions and when it is safe, immediately depress the brake pedal firmly until the warning message disappears.
X Secure vehicle from rolling away before getting
out of it (Y page 333).
X Continue driving with added caution. Wheels
may lock during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced
braking responsiveness.
X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the risk of an accident.
491
Practical hints
Vehicle status messages in the multifunction display Display messages
Possible cause/consequence CL 600 and CL 65 AMG only: The brake system sensors are malfunctioning. The brake system continues to function normally with full brake force boost.
Possible solution X Continue driving with added caution. X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Service See Oper. Manual
(USA only)
(Canada only)
492
Vehicle status messages in the multifunction display
Practical hints
Display messages
Parking Brake See Oper. Manual
(USA only)
(Canada only)
Possible cause/consequence In addition, the red indicator lamp for the electronic parking brake is either on or off and the yellow warning lamp for the electronic parking brake comes on. The electronic parking brake is malfunctioning.
Possible solution To release: X Pull handle of electronic parking brake. or X Drive off carefully. X Contact an authorized Mercedes-Benz Center
as soon as possible.
To engage: X Switch off ignition and press handle for
electronic parking brake for at least 10 seconds, until the warning message in the multifunction display disappears.
If the warning message does not disappear: X Shift the automatic transmission to park
position P (Y page 336).
X Protect vehicle from rolling away while parked
by using a chock from the vehicle tool kit (Y page 473).
X Contact an authorized Mercedes-Benz Center
as soon as possible.
493
Practical hints
Vehicle status messages in the multifunction display Display messages
Parking Brake See Oper. Manual
Possible cause/consequence In addition, the red indicator lamp for the electronic parking brake flashes. The power supply for the electronic parking brake was malfunctioning or the electronic parking brake was previously mechanically released.
Possible solution X Pull handle of electronic parking brake. or X Drive off carefully. or X Press handle for electronic parking brake until
the warning message in the multifunction display disappears.
Parking Brake See Oper. Manual
In addition, the red indicator lamp for the electronic parking brake flashes and the yellow warning lamp for the electronic parking brake comes on. The electronic parking brake is malfunctioning.
X Switch ignition off and back on again, and engage or release electronic parking brake.
or X Drive off carefully. X Contact an authorized Mercedes-Benz Center
as soon as possible.
(USA only)
(Canada only)
(USA only)
(Canada only)
494
Vehicle status messages in the multifunction display
Practical hints
Display messages
Parking Brake See Oper. Manual
(USA only)
(Canada only)
Possible cause/consequence When you engage or release the electronic parking brake, the red indicator lamp for the electronic parking brake flashes for approx. 10 seconds. Afterward, it goes out or comes on continuously. The yellow warning lamp for the electronic parking brake comes on. The electronic parking brake is malfunctioning or overheated for example due to overvoltage or undervoltage.
Possible solution X Drive off carefully. X Contact an authorized Mercedes-Benz Center
as soon as possible.
In the event of overvoltage or undervoltage: X Remove the cause of the overvoltage or
undervoltage, e.g. charge the battery or restart the engine.
X Switch ignition off and back on again, and engage or release electronic parking brake. If the electronic parking brake still cannot be released: X Contact an authorized Mercedes-Benz Center
as soon as possible.
If overheated: X Let vehicle cool down, and do not engage electronic parking brake during this time.
or X Switch ignition off and back on again, and engage or release electronic parking brake.
495
Practical hints
Vehicle status messages in the multifunction display Display messages
Parking Brake Inoperative
Possible cause/consequence When you engage or release the electronic parking brake, the red indicator lamp for the electronic parking brake flashes and goes out after approx. 10 seconds. The yellow warning lamp for the electronic parking brake comes on. The electronic parking brake is malfunctioning.
Possible solution X Switch ignition off and back on again, and engage or release electronic parking brake.
If the electronic parking brake cannot be engaged: X Shift the automatic transmission to park
position P (Y page 336).
X Protect vehicle from rolling away while parked
by using a chock from the vehicle tool kit (Y page 473).
X Contact an authorized Mercedes-Benz Center
as soon as possible.
Please Release Parking Brake
In addition, the red indicator lamp for the electronic parking brake flashes and an acoustic warning sounds. You are driving with the electronic parking brake engaged, or you are carrying out an emergency brake application with the electronic parking brake (Y page 333).
X Release electronic parking brake. or X Drive off carefully. or X Release the handle for electronic parking
brake.
(USA only)
(Canada only)
(USA only)
(Canada only)
496
Display messages
Please Release Parking Brake
(USA only)
(Canada only)
Vehicle status messages in the multifunction display
Practical hints
Possible cause/consequence In addition, the red indicator lamp for the electronic parking brake flashes, the yellow warning lamp for the electronic parking brake comes on and an acoustic warning sounds. The electronic parking brake is malfunctioning; braking action is restricted.
Possible solution While driving: X Release the handle for electronic parking
brake.
While at a standstill: X Switch off ignition and press handle for
electronic parking brake until the warning message disappears from the multifunction display.
If the warning message does not disappear: X Shift the automatic transmission to park
position P (Y page 336).
X Protect vehicle from rolling away while parked
by using a chock from the vehicle tool kit (Y page 473).
X Contact an authorized Mercedes-Benz Center
as soon as possible.
497
Practical hints
Vehicle status messages in the multifunction display Display messages
Turn On the Ignition to Release the Parking Brake
(USA only)
(Canada only)
Possible cause/consequence In addition, the red indicator lamp for the electronic parking brake comes on. You have tried to release the electronic parking brake, but the ignition was not switched on.
Possible solution X Switch on the ignition.
Check Brake Pad Wear
The brake pads have reached their wear limit.
X Have the brake pads replaced as soon as
possible.
! Brake pad thickness must be visually
inspected by a qualified technician at the
intervals specified in the Maintenance Booklet.
498
Safety systems
Display messages
Vehicle status messages in the multifunction display
Practical hints
ABS and ESP Inoperative See Oper. Manual
Possible cause/consequence The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the BAS Plus, the ESP®, the PRE-SAFE® system and the PRE-SAFE® Brake are unavailable.
ABS and ESP Currently Unavailable See Oper. Manual
ABS and ESP Currently Unavailable See Oper. Manual
The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the BAS Plus, the ESP®, the PRE-SAFE® system and the PRE-SAFE® Brake are unavailable. The self-diagnosis may not be completed yet. The brake system still functions normally but due to insufficient power supply, the ABS, the BAS, the BAS Plus, the ESP®, the PRE-SAFE® system and the PRE-SAFE® Brake are not available.
Possible solution X Continue driving with added caution. Wheels
may lock during hard braking, reducing steering capability.
X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the risk of an accident. X Drive a short distance with added caution at a
vehicle speed of above 12 mph (20 km/h). When the message disappears, the ABS and the ESP® are available again.
When the voltage is above the required value again, the ABS, the BAS, the BAS Plus, the ESP® and the PRE-SAFE® system are operational again and the message should disappear. If the message does not disappear: X Have the alternator and the battery checked.
499
Possible solution X Continue driving with added caution. X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the risk of an accident.
Possible cause/consequence ESP® as well as the PRE-SAFE® system are switched off due to a malfunction. In addition, the yellow ESP® warning lamp v comes on. The ABS may not be operational and the following systems are not available: RBAS and BAS Plus RPRE-SAFE® Brake RDISTRONIC Plus RCruise control RHill start assist system
Practical hints
Vehicle status messages in the multifunction display Display messages
Inoperative See Oper. Manual
500
Vehicle status messages in the multifunction display
Practical hints
Display messages
Inoperative See Oper. Manual
Currently Unavailable See Oper. Manual
Possible cause/consequence CL 600 and CL 65 AMG only: The ESP® as well as the PRE-SAFE® system are switched off due to a malfunction. In addition, the v and ; (USA only) or 3 (Canada only) warning lamps in the instrument cluster come on. Brake force assistance is impaired and is sustained through an electric substitute function as long as the engine is running. The brake system continues to function normally. You will feel a pulsating effect at the brake pedal while braking. The BAS Plus and the PRE-SAFE® Brake are also not available. The ESP® and the PRE-SAFE® system are temporarily unavailable. It is possible that the self-diagnostics have not yet completed. In addition, the yellow ESP® warning lamp v comes on. The brake system still functions normally. The BAS Plus and the PRE-SAFE® Brake are also not available.
Possible solution X Continue driving with added caution. X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the risk of an accident.
Synchronize the ESP®: X Drive a short distance with gentle turns at a
speed above 12 mph (20 km/h). The message disappears when ESP® is again available.
501
Practical hints
Vehicle status messages in the multifunction display Display messages
Possible cause/consequence The ESP® and the PRE-SAFE® system are switched off due to undervoltage. It is possible that the battery is not charged. The brake system still functions normally. The BAS Plus and the PRE-SAFE® Brake are also not available. If the yellow ESP® warning lamp v flashes while driving and this message appears, the Electronic Traction System (ETS/4-ETS) has switched off to prevent overheating of the drive wheel brakes. The BAS Plus and the PRE-SAFE® Brake are also not available. One or more main functions of the Tele Aid system are malfunctioning.
Possible solution X Continue driving with added caution. X Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the risk of an accident.
As soon as the brakes have cooled off, the Electronic Traction System (ETS/4-ETS) switches on again. The message in the multifunction display disappears and the ESP® warning lamp v goes out.
X Have the Tele Aid system checked at an
authorized Mercedes-Benz Center.
There is a malfunction in the supplemental restraint systems. The air bags or Emergency Tensioning Devices (ETDs) could deploy unexpectedly or fail to activate in an accident.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Currently Unavailable See Oper. Manual
Currently Unavailable See Oper. Manual
Tele Aid Inoperative
SRS Malfunction Service Required
502
Vehicle status messages in the multifunction display
Practical hints
Display messages
Front Left SRS Malfunction Service Required
Possible cause/consequence Components of the driver’s supplemental restraint system may not work properly.
Possible solution X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Front Right SRS Malfunction Service Required
Components of the front passenger’s supplemental restraint system may not work properly.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Rear Left SRS Malfunction Service Required
Components of the left rear passenger’s supplemental restraint system may not work properly.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Rear Center SRS Malfunction Service Required
Components of the center rear passenger’s supplemental restraint system may not work properly.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Rear Right SRS Malfunction Service Required
Components of the right rear passenger’s supplemental restraint system may not work properly.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Left Side Curtain Airbag Malfunction Service Required
The left window curtain air bag may not work properly.
X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
503
Practical hints
Vehicle status messages in the multifunction display Display messages
Possible cause/consequence The right window curtain air bag may not work properly.
Possible solution X Drive with added caution to the nearest
authorized Mercedes-Benz Center.
Right Side Curtain Airbag Malfunction Service Required
G Warning! In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be operational. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnecessarily which could also result in injury.
504
Vehicle status messages in the multifunction display
Practical hints
Driving systems
Display messages
Malfunction Stop Vehicle
Possible cause/consequence You have started driving although the vehicle level is still too low. The vehicle is being raised. The ABC message goes out after a few seconds.
Malfunction Stop Vehicle
The vehicle is losing oil. The ABC message is continuously shown.
Malfunction Stop Vehicle
The ABC is malfunctioning. The ABC message is continuously shown.
Malfunction
The capability of the ABC system is restricted. This can impair handling.
Possible solution X Stop your vehicle in a safe location or as soon
as it is safe to do so.
X Engage the electronic parking brake. X Wait until the message disappears from the
multifunction display. You may then drive off.
X Stop your vehicle in a safe location or as soon
as it is safe to do so.
X Engage the electronic parking brake. X Call Roadside Assistance. or X Contact an authorized Mercedes-Benz Center. X Avoid large steering maneuvers. The fenders or tires could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h). X Contact an authorized Mercedes-Benz Center
as soon as possible.
X Do not drive faster than 50 mph (80 km/h). X Contact an authorized Mercedes-Benz Center
as soon as possible.
505
Practical hints
Vehicle status messages in the multifunction display Display messages
Vehicle Rising Please Wait Briefly
STOP, Car Too Low
Possible cause/consequence The vehicle’s level is too low while at a standstill. The vehicle will be raised.
You have started driving although the vehicle level was too low. The vehicle will be raised.
STOP, Car Too Low
The AIRMATIC is malfunctioning.
Malfunction
The capability of the AIRMATIC system is restricted. This can impair the handling.
506
Possible solution X Wait until the message disappears from the
multifunction display.
X Stop your vehicle as soon as it is safe to do so. X Engage the electronic parking brake. X Wait until the message disappears from the
multifunction display. You may then drive off.
X Stop and press the vehicle level control switch to select a higher vehicle level (Y page 363). X Avoid large steering maneuvers. The fenders or tires could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h). X Contact an authorized Mercedes-Benz Center
as soon as possible.
There is otherwise danger of an accident. X Do not drive faster than 50 mph (80 km/h). X Contact an authorized Mercedes-Benz Center
as soon as possible.
Display messages
Vehicle Rising Please Wait Briefly
Night View Assist Inoperative
Night View Assist Currently Unavailable
Practical hints
Vehicle status messages in the multifunction display
Possible cause/consequence Vehicles with AIRMATIC: The vehicle level is too low.
Possible solution X Wait until the message disappears from the
multifunction display.
Night View Assist is malfunctioning.
X Contact an authorized Mercedes-Benz Center
as soon as possible.
The temperature of the camera is too high (Y page 380).
X Wait until the message Night View Assist
Available Again appears.
In addition you can: X Swing the camera cover down (Y page 466). X Adjust the air distribution of the climate control
so that air flows upward (Y page 224).
X Turn the exterior lamp switch to * or
B (Y page 316).
Night View Assist Lights Must Be Set to AUTO or ON
You have tried to switch on Night View Assist, but the exterior lamp switch is not set to * or B.
Night View Assist Not In Reverse Gear
You have tried to switch on Night View Assist while the automatic transmission was in reverse gear R.
X Shift the automatic transmission to park
position P, neutral position N or drive position D (Y page 335).
507
Practical hints
Vehicle status messages in the multifunction display Display messages
Night View Assist Lights ON or AUTO, Not in R Gear
Night View Assist Only When It Is Dark
Vehicle
Display messages
508
Possible cause/consequence You have tried to switch on Night View Assist, but the light switch is not set to * or B. In addition, the automatic transmission is in reverse gear R.
Possible solution X Turn the exterior lamp switch to * or
B (Y page 316).
X Shift the automatic transmission to park
position P, neutral position N or drive position D (Y page 335).
You have tried to switch on Night View Assist by daylight.
You can only switch on Night View Assist when it is dark.
Possible cause/consequence You are driving with the hood open.
Possible solution X Close the hood (Y page 424).
You are driving with the trunk open.
X Close the trunk.
Vehicle status messages in the multifunction display
Practical hints
Display messages
Possible cause/consequence You are driving with at least one door open. The display symbol shows you which doors are open.
Possible solution X Close all doors.
Lock Seat Backrest Front Left or Lock Seat Backrest Front Right
Shift to P
Key Not Detected
The driver or front passenger seat backrest is not engaged. The driver’s or front passenger’s seat belt can not secure the driver or passenger.
You have attempted to turn off the engine with the KEYLESS-GO start/stop button and opened the driver’s door with the automatic transmission not shift to park position P. The SmartKey with KEYLESS-GO is not detected while the engine is running because the SmartKey is not in the vehicle.
X Fold back and push the seat backrest until the seat cushion and seat backrest audibly engage into the driving position.
X Shift the automatic transmission to park
position P (Y page 335).
or X Close the driver’s door.
X Stop the vehicle as soon as it is safe to do so. X Engage the electronic parking brake. X Search for the SmartKey.
Otherwise the vehicle cannot be locked centrally nor can the engine be started again after the engine is stopped.
509
Practical hints
Vehicle status messages in the multifunction display Display messages
Key Not Detected
Possible cause/consequence The SmartKey with KEYLESS-GO is not detected while the engine is running because there is strong radio-frequency interference.
Possible solution X Stop the vehicle as soon as it is safe to do so. X Engage the electronic parking brake. X Remove KEYLESS-GO button from the starter
switch (Y page 302).
X Operate the vehicle with the SmartKey in the
starter switch.
Key Not Detected
The SmartKey with KEYLESS-GO is momentarily not detected.
X Change the position of the SmartKey in the
vehicle.
X If necessary, remove KEYLESS-GO button from
the starter switch (Y page 302).
X Operate the vehicle with the SmartKey in the
starter switch.
Close Doors to Lock Vehicle
You wanted to lock the vehicle but not all doors were closed.
X Close doors and lock vehicle again.
Don’t Forget Your Key
This display appears for a maximum of 60 seconds if the driver’s door is opened with the engine turned off and no SmartKey in the starter switch. This message is only a reminder.
X Take the SmartKey with you when leaving the
vehicle.
510
Vehicle status messages in the multifunction display
Practical hints
Display messages
Take Your Key From Ignition
Possible cause/consequence You have forgotten to remove the SmartKey from the starter switch.
Possible solution X Remove the SmartKey from the starter switch.
Replace Key Battery
The batteries in the SmartKey with KEYLESS-GO are discharged.
X Replace the batteries (Y page 541).
Key Detected In Vehicle
A SmartKey with KEYLESS-GO left in the vehicle was recognized while trying to lock the vehicle from the outside.
X Take the SmartKey out of the vehicle.
Key Not Detected
Key Being Initialized… Please Wait
The SmartKey with KEYLESS-GO is momentarily not detected.
X Change the position of the SmartKey in the
vehicle.
X If necessary, remove KEYLESS-GO button from
the starter switch (Y page 302).
X Operate the vehicle with the SmartKey in the
starter switch.
The SmartKey with KEYLESS-GO is being initialized in the vehicle.
X Wait until the message disappears from the
multifunction display.
511
Practical hints
Vehicle status messages in the multifunction display Display messages
Possible cause/consequence The KEYLESS-GO system is malfunctioning.
Remove 'Start' Button and Insert Key
Possible solution X Remove KEYLESS-GO button from the starter
switch (Y page 302).
X Operate the vehicle with the SmartKey in the
starter switch.
Obtain a New Key
The SmartKey with KEYLESS-GO must be replaced.
X Contact an authorized Mercedes-Benz Center
as soon as possible.
Key Does Not Belong to Vehicle
The SmartKey or SmartKey with KEYLESS- GO in the starter switch does not belong to the vehicle.
X Remove the SmartKey from the starter switch.
Check Washer Fluid
The water level has dropped to approx. 1.1 US qts (1.0 l).