STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the HUMMER Consumer Relations Manager by calling 1-866-HUMMER6 (486-6376), Customer Assistance prompt. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
7-2
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:129) Dealership name and location (cid:129) Vehicle delivery date and present mileage When contacting HUMMER, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the Better Business Bureau (BBB) Auto Line Program to enforce any additional rights you may have.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
Contact the BBB Auto Line Program using the toll-free telephone number or write them at:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800- 955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to the Mediation/Arbitration Program, c/o Customer Communication Centre, General Motors of Canada Limited, Mail Code: CA1-163-005, 1908 Colonel Sam Drive, Oshawa, Ontario, L1H 8P7. Your inquiry should be accompanied by your Vehicle Identification Number (VIN).
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Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:129) Get e-mail service reminders. (cid:129) Access information about your specific vehicle,
including tips and videos and an electronic version of this owner manual.
(cid:129) Keep track of your vehicle’s service history and
maintenance schedule. Find GM dealers/retailers for service nationwide.
(cid:129) Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
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(cid:129) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), HUMMER has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with HUMMER by dialing: 1-800-833-6537. (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices HUMMER encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail HUMMER, refer to the addresses below. United States – Customer Assistance
HUMMER Customer Assistance Center
P.O. Box 33177
Detroit, MI 48232-5177
www.HUMMER.com
1-866-HUMMER6 (1-866-486-6376)
1-800-833-6537 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-866-HUMMER6
(1-866-486-6376)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance Please contact the local General Motors Business Unit.
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Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift.
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The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
Roadside Assistance Program For vehicles purchased in the U.S., call 1-866-HUMMER6 (486-6376); (Text Telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new HUMMER vehicle, you are automatically enrolled in the HUMMER Roadside Assistance program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving the vehicle without the consent of the owner is not eligible for coverage.
Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs first, and, in Canada only, up to a maximum coverage of $100. These services are provided at a nominal charge if the vehicle is no longer in the Powertrain warranty.
Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). For safety reasons, propane and other alternate fuels will not be provided through this service. Lock-out Service: Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identification before lock-out service is provided. In Canada, the vehicle registration is also required.
(cid:129) Emergency Tow from a Public Roadway or
Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash.
Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inflated, will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: A battery jump start is covered at no charge if the vehicle does not start. Trip Routing Service: Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. In Canada, trip routing requests will be limited to six per calendar year. Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) warranty period. Items covered are hotel, meals, and rental car.
HUMMER and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence.
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(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Model, year, color, and license plate number of the
vehicle
(cid:129) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
(cid:129) Description of the problem Towing and Road Service Exclusions Specifically excluded from Roadside Service coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. HUMMER and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
HUMMER Technician Roadside Service (U.S. only) HUMMER’s exceptional Roadside Service is more than an auto club or towing service. It provides every HUMMER owner in the United States with the advantage of contacting a HUMMER advisor and, where available, a HUMMER trained dealer technician who can provide on-site service. A dealer technician will travel to your location generally within a 30 mile radius of a participating HUMMER dealership. If beyond this radius, we will arrange to have your car towed to the nearest HUMMER dealership. Each technician travels with a specially equipped service vehicle complete with the necessary HUMMER parts and tools required to handle most roadside repairs. Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:129) Your name, home address, and home telephone
number Telephone number of your location Location of the vehicle
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(cid:129) (cid:129) Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada.
Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership.
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Public Transportation or Fuel Reimbursement If your vehicle requires warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. If you obtain a rental vehicle on your own, please see your dealer for the maximum number of days allowed and the allowance per rental day. Rental reimbursement must be supported by original receipts.
This requires that you sign and complete a rental agreement and meet state, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
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Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your
vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
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Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
If a Crash Occurs Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:129) Give only the necessary and requested information
to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
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(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:129) Once you have an estimate, read it carefully and
make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
(cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
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(cid:129) Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
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Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-866-HUMMER6 (486-6376), or write:
HUMMER Customer Assistance Center
P.O. Box 33177
Detroit, MI 48232-5177
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins’ give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
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Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
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Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety
belts were buckled/fastened
(cid:129) How far, if at all, the driver was pressing the
accelerator and/or brake pedal
(cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.
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OnStar® If your vehicle has OnStar® and you subscribe to the OnStar® services, please refer to the OnStar® Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-48 in this manual for more information.
Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
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A
Accessories and Modifications ............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................... 1-68
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ........................... 5-101
Air Cleaner/Filter, Engine ................................. 5-20
Air Conditioning .............................................. 3-22
Airbag
Passenger Status Indicator ........................... 3-30
Readiness Light .......................................... 3-29
Airbag System ................................................ 1-54
What Will You See After an Airbag Inflates? .... 1-61
When Should an Airbag Inflate? .................... 1-59
Where Are the Airbags? ............................... 1-57
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-68
How Does an Airbag Restrain? ...................... 1-60
Passenger Sensing System ........................... 1-62
Servicing Your Airbag-Equipped Vehicle .......... 1-67
What Makes an Airbag Inflate? ...................... 1-60
Antenna, Fixed Mast ....................................... 3-62
Antenna, XM™ Satellite Radio Antenna System ... 3-62
Antilock Brake System (ABS) ............................. 4-4
Antilock Brake, System Warning Light ................ 3-34
Appearance Care
Aluminum or Chrome-Plated Wheels .............. 5-97
Care of Safety Belts .................................... 5-94
Chemical Paint Spotting ............................... 5-99
Cleaning Exterior Lamps/Lenses .................... 5-95
Fabric/Carpet .............................................. 5-93
Finish Care ................................................. 5-96
Finish Damage ............................................ 5-98
Instrument Panel, Vinyl, and
Other Plastic Surfaces .............................. 5-94
Interior Cleaning .......................................... 5-91
Leather ...................................................... 5-93
Sheet Metal Damage ................................... 5-98
Tires .......................................................... 5-98
Underbody Maintenance ............................... 5-98
Vehicle Care/Appearance Materials ................ 5-99
Washing Your Vehicle ................................... 5-95
Weatherstrips .............................................. 5-94
Windshield, Backglass, and Wiper Blades ....... 5-97
Appointments, Scheduling Service ....................... 7-9
Ashtray ......................................................... 3-22
Assist Steps ................................................... 4-31
Audio System ................................................. 3-48
Fixed Mast Antenna ..................................... 3-62
Navigation/Radio System,
see Navigation Manual .............................. 3-61
Radio Reception .......................................... 3-61
Audio System (cont.)
Setting the Time .......................................... 3-48
Theft-Deterrent Feature ................................ 3-61
XM™ Satellite Radio Antenna System ............ 3-62
Audio System(s) ............................................. 3-49
Automatic Headlamp System ............................ 3-17
Automatic Transmission
Fluid .......................................................... 5-21
Operation ................................................... 2-23
Battery .......................................................... 5-41
Electric Power Management .......................... 3-20
Run-Down Protection ................................... 3-20
Bench Seat, Split (60/40) ................................... 1-8
Brake
Emergencies ................................................ 4-5
Brakes .......................................................... 5-38
System Warning Light .................................. 3-33
Braking ........................................................... 4-3
Braking in Emergencies ..................................... 4-5
Break-In, New Vehicle ..................................... 2-18
Bulb Replacement ........................................... 5-49
Halogen Bulbs ............................................ 5-49
Headlamp Aiming ........................................ 5-46
Headlamps ................................................. 5-49
Bulb Replacement (cont.)
License Plate Lamps .................................... 5-51
Replacement Bulbs ...................................... 5-52
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps ........................................ 5-50
Buying New Tires ........................................... 5-71
Calibration ............................................. 2-38, 2-41
California Fuel .................................................. 5-6
California Perchlorate Materials Requirements ....... 5-4
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii
Capacities and Specifications .......................... 5-107
Carbon Monoxide ........................... 2-10, 2-36, 4-50
Care of
Safety Belts ................................................ 5-94
Cargo Cover .................................................. 2-59
Cargo Tie Downs ............................................ 2-59
Chains, Tire ................................................... 5-77
Charging System Light
.................................... 3-32
Check
Engine Light ............................................... 3-36
Checking Things Under the Hood ...................... 5-11
Chemical Paint Spotting ................................... 5-99
Child Restraints
Child Restraint Systems ............................... 1-37
Infants and Young Children ........................... 1-33
Lower Anchors and Tethers for Children .......... 1-42
Older Children ............................................. 1-30
Securing a Child Restraint in a
Rear Outside Seat Position ........................ 1-48
Securing a Child Restraint in the
Center Rear Seat Position ......................... 1-50
Securing a Child Restraint in the
Right Front Seat Position .......................... 1-51
Where to Put the Restraint ........................... 1-40
Cigarette Lighter ............................................. 3-22
Cleaning
Aluminum or Chrome-Plated Wheels .............. 5-97
Exterior Lamps/Lenses ................................. 5-95
Fabric/Carpet .............................................. 5-93
Finish Care ................................................. 5-96
Instrument Panel, Vinyl, and Other
Plastic Surfaces ....................................... 5-94
Interior ....................................................... 5-91
Leather ...................................................... 5-93
Tires .......................................................... 5-98
Underbody Maintenance ............................... 5-98
Washing Your Vehicle ................................... 5-95
Weatherstrips .............................................. 5-94
Windshield, Backglass, and Wiper Blades ....... 5-97
Climate Control System ................................... 3-22
Outlet Adjustment ........................................ 3-24
Clock ............................................................ 3-48
Clutch, Hydraulic ............................................. 5-26
Collision Damage Repair .................................. 7-11
Compass ............................................... 2-38, 2-41
Content Theft-Deterrent .................................... 2-14
Control of a Vehicle .......................................... 4-3
Convenience Net ............................................ 2-59
Coolant
Engine Temperature Gage ............................ 3-35
Heater, Engine ............................................ 2-22
Cooling System .............................................. 5-31
Cruise Control ................................................ 3-11
Cruise Control Light ........................................ 3-39
Cupholder(s) .................................................. 2-56
Customer Assistance Information
Courtesy Transportation .................................. 7-9
Customer Assistance for
Text Telephone (TTY) Users ........................ 7-5
Customer Assistance Offices ........................... 7-5
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors ..... 7-15
Reporting Safety Defects to the
Canadian Government .............................. 7-15
Reporting Safety Defects to the
United States Government ......................... 7-14
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-15
D
Daytime Running Lamps .................................. 3-17
Defensive Driving ............................................. 4-2
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-19
Dome Lamp Override ...................................... 3-20
Door
Locks .......................................................... 2-7
Power Door Locks ......................................... 2-8
Programmable Automatic Door Locks ............... 2-8
Rear Door Security Locks ............................... 2-9
Driver Information Center (DIC) ......................... 3-40
DIC Operation and Displays .......................... 3-40
DIC Warnings and Messages ........................ 3-43
Driving
At Night ..................................................... 4-32
Before a Long Trip ...................................... 4-34
Defensive ..................................................... 4-2
Drunken ....................................................... 4-2
Highway Hypnosis ....................................... 4-34
Hill and Mountain Roads .............................. 4-34
In Rain and on Wet Roads ........................... 4-33
Off-Road .................................................... 4-12
Recovery Loops .......................................... 4-40
Rocking Your Vehicle to Get it Out ................. 4-40
Winter ........................................................ 4-35
EDR ............................................................. 7-16
Electrical System
Add-On Equipment ..................................... 5-101
Engine Compartment Fuse Block ................. 5-103
Fuses and Circuit Breakers ......................... 5-102
Power Windows and Other Power Options .... 5-102
Windshield Wiper Fuses ............................. 5-101
Engine
Air Cleaner/Filter ......................................... 5-20
Check and Service Engine Soon Light ............ 3-36
Coolant ...................................................... 5-27
Coolant Heater ............................................ 2-22
Coolant Temperature Gage ........................... 3-35
Drive Belt Routing ....................................... 6-15
Engine Compartment Overview ...................... 5-12
Exhaust
..................................................... 2-36
Fan Noise .................................................. 5-36
Oil ............................................................. 5-15
Oil Life System ........................................... 5-18
Overheating ................................................ 5-29
Running While Parked .................................. 2-37
Starting ...................................................... 2-20
Event Data Recorders ..................................... 7-17
Exit Lighting ................................................... 3-20
Extender, Safety Belt ....................................... 1-30
Exterior Lamps ............................................... 3-15
F
Filter
Engine Air Cleaner ...................................... 5-20
Finish Damage ............................................... 5-98
Fixed Mast Antenna ........................................ 3-62
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-9
Flat Tire ........................................................ 5-78
Flat Tire, Changing ......................................... 5-79
Flat Tire, Storing ............................................. 5-89
Fluid ..................................................... 5-21, 5-24
Power Steering ........................................... 5-36
Windshield Washer ...................................... 5-37
Fog Lamp
Fog ........................................................... 3-19
Four-Wheel Drive ............................................ 5-46
Four-Wheel Drive, Full-Time ............................. 2-27
Front Armrest Storage Area .............................. 2-57
Front Axle ...................................................... 5-46
Front Seat Storage Net .................................... 2-57
............................................................... 5-5
Fuel
Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Filling a Portable Fuel Container .................... 5-10
Fuel (cont.)
Filling the Tank ............................................. 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-40
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-5
Engine Compartment Fuse Block ................. 5-103
Fuses and Circuit Breakers ......................... 5-102
Windshield Wiper ....................................... 5-101
Fuses
Gage
Engine Coolant Temperature ......................... 3-35
Fuel
.......................................................... 3-40
Speedometer .............................................. 3-27
Tachometer ................................................. 3-27
Garage Door Opener ....................................... 2-51
Gasoline
Octane ........................................................ 5-5
Specifications ............................................... 5-5
Glove Box ..................................................... 2-56
GM Mobility Reimbursement Program .................. 7-6
H
Ignition Positions ............................................. 2-18
Infants and Young Children, Restraints ............... 1-33
Inflation - Tire Pressure ................................... 5-62
Instrument Panel
Overview ..................................................... 3-4
Instrument Panel (I/P)
Brightness .................................................. 3-19
Cluster ....................................................... 3-26
Jump Starting ................................................. 5-42
Keyless Entry System ....................................... 2-4
Keys ............................................................... 2-3
Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-7
Headlamp
Aiming ....................................................... 5-46
Headlamps .................................................... 5-49
Bulb Replacement ....................................... 5-49
Daytime Running Lamps ............................... 3-17
Exterior Lamps ............................................ 3-15
Flash-to-Pass ............................................... 3-9
Halogen Bulbs ............................................ 5-49
High/Low Beam Changer ................................ 3-9
On Reminder .............................................. 3-16
Heated Seats ................................................... 1-4
Heater ........................................................... 3-22
Highbeam On Light ......................................... 3-39
Highway Hypnosis ........................................... 4-34
Hill and Mountain Roads .................................. 4-34
Hood
Checking Things Under ................................ 5-11
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-16
Hydraulic Clutch ............................................. 5-26
L
Labeling, Tire Sidewall ..................................... 5-55
Lamps
Dome ........................................................ 3-19
Dome Lamp Override ................................... 3-20
Off-Road .................................................... 3-18
Reading ..................................................... 3-20
Lap-Shoulder Belt ........................................... 1-24
LATCH System
Child Restraints ........................................... 1-42
License Plate Lamps ....................................... 5-51
Light
Airbag Readiness ........................................ 3-29
Antilock Brake System Warning ..................... 3-34
Brake System Warning ................................. 3-33
Charging System ......................................... 3-32
Cruise Control ............................................. 3-39
Highbeam On ............................................. 3-39
Malfunction Indicator .................................... 3-36
Oil Pressure ............................................... 3-38
Passenger Airbag Status Indicator .................. 3-30
Safety Belt Reminders .................................. 3-28
Security ..................................................... 3-39
StabiliTrak® Not Ready ................................. 3-34
Light (cont.)
Lighting
Lights
Tire Pressure .............................................. 3-35
Traction Off
................................................ 3-34
..................................................... 3-32
Up-Shift
Exit ........................................................... 3-20
Exterior Lamps ............................................ 3-15
Flash-to-Pass ............................................... 3-9
High/Low Beam Changer ................................ 3-9
On Reminder .............................................. 3-16
Loading Your Vehicle ....................................... 4-42
Locking Rear Axle ............................................ 4-6
Lockout Protection ............................................ 2-9
Locks
Door ........................................................... 2-7
Lockout Protection ......................................... 2-9
Power Door .................................................. 2-8
Programmable Automatic Door Locks ............... 2-8
Rear Door Security Locks ............................... 2-9
Loss of Control ............................................... 4-10
Luggage Carrier .............................................. 2-57
Lumbar
Power Controls ............................................. 1-3
Manual, Using .................................................... iii Message
DIC Warnings and Messages ........................ 3-43
Mirrors
Automatic Dimming Rearview with
Compass and Temperature Display ............. 2-41
Automatic Dimming Rearview with OnStar®,
Compass and Temperature Display ............. 2-38
Outside Convex Mirror ................................. 2-44
Outside Power Mirrors .................................. 2-43
MyGMLink.com ................................................ 7-4
Navigation System, Privacy .............................. 7-18
Navigation/Radio System,
see Navigation Manual ................................. 3-61
New Vehicle Break-In ...................................... 2-18
Maintenance Schedule
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-9
At Least Once a Month .................................. 6-9
At Least Once a Year .................................. 6-10
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-7
Maintenance Record .................................... 6-16
Maintenance Replacement Parts .................... 6-14
Maintenance Requirements ............................. 6-2
Owner Checks and Services ........................... 6-9
Recommended Fluids and Lubricants ............. 6-12
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-2
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-36
Manual Seats ................................................... 1-2
Manual Transmission
Fluid .......................................................... 5-24
Operation ................................................... 2-26
O
Odometer ...................................................... 3-27
Odometer, Trip ............................................... 3-27
Off-Road Driving ............................................. 4-12
Off-Road Lamps ............................................. 3-18
Off-Road Recovery .......................................... 4-10
Oil
Engine ....................................................... 5-15
Pressure Light ............................................. 3-38
Oil, Engine Oil Life System .............................. 5-18
Older Children, Restraints ................................ 1-30
Online Owner Center ........................................ 7-4
OnStar, Privacy .............................................. 7-18
OnStar® System, see OnStar® Manual ............... 2-48
Operation, Universal Home Remote System ........ 2-52
Other Warning Devices ...................................... 3-6
Outlet Adjustment ............................................ 3-24
Outlets
Accessory Power ......................................... 3-21
Outside
Convex Mirror ............................................. 2-44
Power Mirrors ............................................. 2-43
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... ii
Paint, Damage ............................................... 5-98
Park Aid ........................................................ 2-44
Park Brake .................................................... 2-32
Park (P)
Shifting Into ................................................ 2-33
Shifting Out of
............................................ 2-35
Parking
Over Things That Burn ................................. 2-36
Parking Your Vehicle ....................................... 2-35
Passenger Airbag Status Indicator ..................... 3-30
Passenger Sensing System .............................. 1-62
Passing ......................................................... 4-10
PASS-Key® III+ .............................................. 2-16
PASS-Key® III+ Operation ................................ 2-16
Passlock® ...................................................... 2-15
Perchlorate Materials Requirements, California ...... 5-4
Power
Door Locks .................................................. 2-8
Electrical System ....................................... 5-102
Lumbar Controls ........................................... 1-3
Retained Accessory (RAP) ............................ 2-20
Seat ............................................................ 1-3
Steering Fluid ............................................. 5-36
Windows .................................................... 2-12
Privacy .......................................................... 7-16
Event Data Recorders .................................. 7-17
Navigation System ....................................... 7-18
OnStar ....................................................... 7-18
Radio Frequency Identification ....................... 7-18
Programmable Automatic Door Locks .................. 2-8
Radiator Pressure Cap .................................... 5-29
Radio Frequency Identification (RFID), Privacy .... 7-18
Radios .......................................................... 3-48
Radio(s) ........................................................ 3-49
Radios
Navigation/Radio System, see Navigation
Manual ................................................... 3-61
Reception ................................................... 3-61
Setting the Time .......................................... 3-48
Theft-Deterrent ............................................ 3-61
Reading Lamps .............................................. 3-20
Rear Axle ...................................................... 5-45
Locking ........................................................ 4-6
Rear Door Security Locks .................................. 2-9
Rear Storage Area .......................................... 2-59
Rear Vision Camera ........................................ 2-44
Rear Windshield Washer/Wiper ......................... 3-11
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display ................ 2-41
10
Rearview Mirror, Automatic Dimming with
OnStar®, Compass and Temperature Display ..... 2-38
Reclining Seatbacks .......................................... 1-4
Recommended Fluids and Lubricants ................. 6-12
Recovery Loops .............................................. 4-40
Recreational Vehicle Towing ............................. 4-48
Remote Keyless Entry (RKE) System .................. 2-4
Remote Keyless Entry (RKE) System, Operation ... 2-5
Removing the Flat Tire and Installing the
Spare Tire .................................................. 5-83
Removing the Spare Tire and Tools ................... 5-81
Replacement Bulbs ......................................... 5-52
Replacement Parts, Maintenance ...................... 6-14
Reporting Safety Defects
Canadian Government .................................. 7-15
General Motors ........................................... 7-15
United States Government ............................ 7-14
Restraint System Check
Checking the Restraint Systems .................... 1-69
Replacing Restraint System Parts
After a Crash .......................................... 1-70
Retained Accessory Power (RAP) ...................... 2-20
Roadside
Assistance Program ....................................... 7-6
Rocking Your Vehicle to Get it Out .................... 4-40
Routing, Engine Drive Belt ............................... 6-15
Running the Engine While Parked ..................... 2-37
S
Safety Belt
Safety Belts
Reminder Light ............................................ 3-28
Care of ...................................................... 5-94
How to Wear Safety Belts Properly ................ 1-16
Lap-Shoulder Belt ........................................ 1-24
Safety Belt Extender .................................... 1-30
Safety Belt Use During Pregnancy ................. 1-29
Safety Belts Are for Everyone ....................... 1-10
Safety Warnings and Symbols .............................. iii
Scheduled Maintenance ..................................... 6-4
Seats
60/40 Split Bench Seat .................................. 1-8
Head Restraints ............................................ 1-7
Heated Seats ............................................... 1-4
Power Lumbar .............................................. 1-3
Power Seats ................................................. 1-3
Reclining Seatbacks ...................................... 1-4
Securing a Child Restraint
Center Rear Seat Position ............................ 1-50
Rear Outside Seat Position ........................... 1-48
Right Front Seat Position .............................. 1-51
Security Light ................................................. 3-39
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside of
Your Vehicle .............................................. 5-5
California Pershlorate Materials Requirements .... 5-4
California Proposition 65 Warning .................... 5-4
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-36
Publications Ordering Information ................... 7-15
Service, Scheduling Appointments ....................... 7-9
Servicing Your Airbag-Equipped Vehicle .............. 1-67
Sheet Metal Damage ....................................... 5-98
Shifting Into Park (P) ....................................... 2-33
Shifting Out of Park (P) ................................... 2-35
Side Steps ..................................................... 4-31
Signals, Turn and Lane-Change .......................... 3-8
Spare Tire ..................................................... 5-91
Installing .................................................... 5-83
Removing ................................................... 5-81
Storing ....................................................... 5-89
Specifications, Capacities ............................... 5-107
Speedometer .................................................. 3-27
Split Bench Seat (60/40) .................................... 1-8
StabiliTrak® System .......................................... 4-7
StabiliTrak® Not Ready Light ............................. 3-34
11
Starting the Engine ......................................... 2-20
Steering .......................................................... 4-8
Steering Wheel, Tilt Wheel ................................. 3-7
Storage Areas
Convenience Net ......................................... 2-59
Cupholder(s) ............................................... 2-56
Front Armrest Storage Area ........................... 2-57
Front Seat Storage Net ................................ 2-57
Glove Box .................................................. 2-56
Luggage Carrier .......................................... 2-57
Rear Storage Area ....................................... 2-59
Stuck in Sand, Mud, Ice, or Snow ..................... 4-39
Sun Visors ..................................................... 2-13
Sunroof ......................................................... 2-60
Swing-gate ..................................................... 2-10
Tachometer .................................................... 3-27
Taillamps
Turn Signal, Stoplamps and Back-up Lamps .... 5-50
Theft-Deterrent, Radio ..................................... 3-61
Theft-Deterrent Systems ................................... 2-14
Content Theft-Deterrent ................................ 2-14
PASS-Key® III+ ........................................... 2-16
PASS-Key® III+ Operation ............................. 2-16
Passlock® ................................................... 2-15
12
Tilt Wheel ........................................................ 3-7
Time, Setting .................................................. 3-48
Tire
Pressure Light ............................................. 3-35
Tires ............................................................. 5-54
Aluminum or Chrome-Plated Wheels,
Cleaning ................................................. 5-97
Buying New Tires ........................................ 5-71
Chains ....................................................... 5-77
Changing a Flat Tire .................................... 5-79
Cleaning .................................................... 5-98
Different Size .............................................. 5-73
If a Tire Goes Flat ....................................... 5-78
Inflation - Tire Pressure ................................ 5-62
Inspection and Rotation ................................ 5-68
Installing the Spare Tire ................................ 5-83
Pressure Monitor Operation ........................... 5-65
Pressure Monitor System .............................. 5-63
Removing the Flat Tire ................................. 5-83
Removing the Spare Tire and Tools ............... 5-81
Spare Tire .................................................. 5-91
Storing a Flat or Spare Tire and Tools ............ 5-89
Tire Sidewall Labeling .................................. 5-55
Tire Terminology and Definitions .................... 5-59
Uniform Tire Quality Grading ......................... 5-74
Wheel Alignment and Tire Balance ................. 5-75
Wheel Replacement ..................................... 5-75
When It Is Time for New Tires ...................... 5-70
Towing
Traction
Recreational Vehicle ..................................... 4-48
Towing a Trailer .......................................... 4-50
Your Vehicle ............................................... 4-48
Control System (TCS) .................................... 4-5
Off Light ..................................................... 3-34
StabiliTrak® System ....................................... 4-7
Recommendations ....................................... 4-62
Trailer
Transmission
Fluid, Automatic ........................................... 5-21
Fluid, Manual .............................................. 5-24
Up-Shift Light .............................................. 3-32
Transmission Operation, Automatic .................... 2-23
Transmission Operation, Manual ........................ 2-26
Trip Odometer ................................................ 3-27
Turn and Lane-Change Signals .......................... 3-8
Turn Signal/Multifunction Lever ........................... 3-7
Uniform Tire Quality Grading ............................ 5-74
Universal Home Remote System ....................... 2-51
Operation ................................................... 2-52
Up-Shift Light ................................................. 3-32
Using this Manual ............................................... iii
Vehicle
Control ........................................................ 4-3
Damage Warnings ........................................... iv
Loading ...................................................... 4-42
Parking Your ............................................... 2-35
Symbols ......................................................... iv
Vehicle Data Recording and Privacy .................. 7-16
Vehicle Identification
Number (VIN) ............................................ 5-100
Service Parts Identification Label .................. 5-101
Ventilation Adjustment ...................................... 3-24
Visors ........................................................... 2-13
13
W
Warning Lights, Gages and Indicators ................ 3-25
Warnings
DIC Warnings and Messages ........................ 3-43
Hazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-6
Safety and Symbols ......................................... iii
Vehicle Damage .............................................. iv
Wheels
Alignment and Tire Balance .......................... 5-75
Different Size .............................................. 5-73
Replacement ............................................... 5-75
Where to Put the Restraint ............................... 1-40
Windows ....................................................... 2-11
Power ........................................................ 2-12
Windshield
Backglass, and Wiper Blades, Cleaning .......... 5-97
Washer ...................................................... 3-10
Washer Fluid .............................................. 5-37
Wiper Blade Replacement ............................. 5-52
Wiper Fuses ............................................. 5-101
Wipers ....................................................... 3-10
Windshield, Rear Washer/Wiper ........................ 3-11
Winter Driving ................................................ 4-35
XM Radio Messages ....................................... 3-60
XM™ Satellite Radio Antenna System ................ 3-62
Your Vehicle and the Environment ....................... 6-2
14
2008 HUMMER H3 Owner Manual M
Seats and Restraint Systems ........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-8
Safety Belts
............................................. 1-10
Child Restraints
....................................... 1-30
Airbag System ......................................... 1-54
Restraint System Check
............................ 1-69
Features and Controls ..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-7
Windows
................................................. 2-11
Theft-Deterrent Systems
............................ 2-14
Starting and Operating Your Vehicle
........... 2-18
Mirrors
.................................................... 2-38
Object Detection Systems
.......................... 2-44
OnStar® System
...................................... 2-48
Universal Home Remote System ................ 2-51
Storage Areas
......................................... 2-56
Sunroof
.................................................. 2-60
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-22
........ 3-25
.................. 3-40
....................................... 3-48
Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s)
Your Driving, the Road, and Your Vehicle Towing
Driving Your Vehicle ....................................... 4-1
..... 4-2
................................................... 4-48
Service and Appearance Care .......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
............... 5-11
Rear Axle
............................................... 5-45
Four-Wheel Drive
..................................... 5-46
Front Axle
............................................... 5-46
Headlamp Aiming
..................................... 5-46
Bulb Replacement
.................................... 5-49
Windshield Wiper Blade Replacement
......... 5-52
Tires
...................................................... 5-54
Appearance Care
..................................... 5-91
Vehicle Identification
............................... 5-100
Electrical System .................................... 5-101
Capacities and Specifications
................... 5-107
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance Information .................... 7-1
........... 7-2
........................... 7-14
........... 7-16
Index .................................................................1
Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy
Maintenance Schedule
Canadian Owners A French language copy of this manual can be obtained from your dealer/retailer or from:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Propriétaires Canadiens On peut obtenir un exemplaire de ce guide en français auprès de concessionnaire ou à l’adresse suivante:
Helm Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
GENERAL MOTORS, GM, the GM Emblem, HUMMER, and H3 are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for HUMMER whenever it appears in this manual. This manual describes features that may be available in this model, but your vehicle may not have all of them. For example, more than one entertainment system may be offered or your vehicle may have been ordered without a front passenger or rear seats. Keep this manual in the vehicle for quick reference.
Litho in U.S.A. Part No. 15862068 A First Printing
©2007 General Motors Corporation. All Rights Reserved.
ii
Using this Manual Many people read the owner manual from beginning to end when they first receive their new vehicle to learn about the vehicle’s features and controls. Pictures and words work together to explain things.
Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Safety Warnings and Symbols There are a number of safety cautions in this book. A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning.
{CAUTION:
These mean there is something that could hurt you or other people.
We tell you what the hazard is and what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt.
A circle with a slash through it is a safety symbol which means “Do Not,” “Do Not do this” or “Do Not let this happen.”
iii
Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gage, or indicator.
Vehicle Damage Warnings You will also find notices in this manual. Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. The notice tells what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle which use the same words, CAUTION or NOTICE.
iv
Section 1
Seats and Restraint Systems
60/40 Split Bench Seat
Front Seats ......................................................1-2
Manual Seats ................................................1-2
Power Seats ..................................................1-3
Power Lumbar ...............................................1-3
Heated Seats .................................................1-4
Reclining Seatbacks ........................................1-4
Head Restraints .............................................1-7
Rear Seats .......................................................1-8
...................................1-8
Safety Belts ...................................................1-10
Safety Belts: They Are for Everyone ................1-10
How to Wear Safety Belts Properly .................1-16
Lap-Shoulder Belt .........................................1-24
Safety Belt Use During Pregnancy ..................1-29
Safety Belt Extender .....................................1-30
Child Restraints .............................................1-30
Older Children ..............................................1-30
Infants and Young Children ............................1-33
Child Restraint Systems .................................1-37
Where to Put the Restraint .............................1-40
Lower Anchors and Tethers for
Children (LATCH) ......................................1-42
Securing a Child Restraint in a
Rear Outside Seat Position .........................1-48
Securing a Child Restraint in the
Center Rear Seat Position ..........................1-50
Securing a Child Restraint in the
Right Front Seat Position ............................1-51
Airbag System ...............................................1-54
Where Are the Airbags? ................................1-57
When Should an Airbag Inflate? .....................1-59
What Makes an Airbag Inflate? .......................1-60
How Does an Airbag Restrain? .......................1-60
What Will You See After an Airbag Inflates? .....1-61
Passenger Sensing System ............................1-62
Servicing Your Airbag-Equipped Vehicle ...........1-67
Adding Equipment to Your
Airbag-Equipped Vehicle .............................1-68
Restraint System Check ..................................1-69
Checking the Restraint Systems ......................1-69
Replacing Restraint System Parts
After a Crash ............................................1-70
1-1
Front Seats
Manual Seats
{CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
To move a manual seat forward or rearward:
1. Lift the bar to unlock
the seat.
2. Slide the seat to the desired position and release the bar.
Try to move the seat with your body to be sure the seat is locked in place.
1-2
Power Seats
Power Lumbar
If the vehicle has power seats, the controls used to operate them are located on the outboard side of the seats.
If your vehicle has this feature, the control is located on the outboard side of the seat(s).
To adjust the seat, do any of the following: (cid:129) Move the seat forward or rearward by sliding the
control forward or rearward.
(cid:129) Raise or lower the front part of the seat cushion
by moving the front of the control up or down.
(cid:129) Raise or lower the rear part of the seat cushion
by moving the rear of the control up or down.
Press and hold the front of the control until you have the desired lumbar support. To decrease lumbar support, press and hold the rear of the control.
1-3
Heated Seats
If your vehicle has this feature, the controls are located on the outboard side of the front seats.
The ignition must be on for the heated seat feature to work. The seat will heat to the last setting if the ignition has been turned off and then turned back on. The passenger’s safety belt must be fastened for the heated seat feature to work on the passenger’s seat. Reclining Seatbacks
{CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
This feature will heat the cushion and back of the seats. Press the top of the switch to turn the heat to the high setting. Press the bottom of the switch to turn the heat to the low setting. Put the switch in the center position to turn the heat off.
1-4
{CAUTION:
If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.
The seats have manual reclining seatbacks. The lever used to operate them is located on the outboard side of the seats.
To recline the seatback: 1. Lift the recline lever and move the seatback to the desired position, then release the lever to lock the seatback in place.
2. Push and pull on the seatback to make sure
it is locked.
To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to
the seatback and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure
it is locked.
1-5
{CAUTION:
Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.
Do not have a seatback reclined if your vehicle is moving.
1-6
Head Restraints
Adjust the head restraint so that the top of the restraint is at the same height as the occupant’s head. This position reduces the chance of a neck injury in a crash.
Pull the head restraint up to raise it. To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down.
1-7
Rear Seats 60/40 Split Bench Seat The 60/40 split bench seats can be folded to give you more cargo space. Folding the Seatbacks To fold the rear seatback(s), do the following: 1. Make sure that nothing is on, under,
or in front of the seat.
2. Place your hand under
the front of the seat cushion and lift the cushion up while moving it forward.
There is a label below the seat cushion with instructions to aid in seat operation.
1-8
3. Pull the cushion forward until it rests in the footwell. Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat.
4. Lift the latch on top of the seatback and pull the seatback forward. Fold the seatback down until it is nearly flat.
5. If the seatback will not fold nearly flat, try moving
the front seat forward and/or moving the front seatback more upright.
6. Repeat the steps for the other half of the 60/40 split
bench seat.
1-9
To return the seatback(s) to the upright position, do the following: 1. Lift the seatback up and push it rearward all the way. 2. Place your hand under the front of the seat cushion and lift the cushion while moving it rearward until it latches into position.
3. Pull forward on the seatback and push down on
the seat cushion to make sure the seat is securely in place.
Safety Belts
Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts.
Returning the Seatbacks to an Upright Position
{CAUTION:
If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.
{CAUTION:
A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.
1-10
{CAUTION:
Do not let anyone ride where he or she cannot wear a safety belt properly. If you are in a crash and you are not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle harder or be ejected from it and be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly too.
{CAUTION:
It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.
Your vehicle has indicators as a reminder to buckle your safety belts. See Safety Belt Reminders on page 3-28. In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: You never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 40 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot!
1-11
Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.
Take the simplest vehicle. Suppose it is just a seat on wheels.
Put someone on it.
1-12
Get it up to speed. Then stop the vehicle. The rider does not stop.
The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
1-13
or the instrument panel...
1-14
or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.
Q: If I am a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.
Questions and Answers About Safety Belts
Q: Will I be trapped in the vehicle after a crash if
I am wearing a safety belt?
A: You could be — whether you are wearing a safety
belt or not. But your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. And you can unbuckle a safety belt, even if you are upside down.
Q: If my vehicle has airbags, why should I have
to wear safety belts?
A: Airbags are supplemental systems only; so they
work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions.
1-15
How to Wear Safety Belts Properly
This section is only for people of adult size.
Be aware that there are special things to know about
safety belts and children. And there are different
rules for smaller children and babies. If a child will be
riding in your vehicle, see Older Children on page 1-30
or Infants and Young Children on page 1-33. Follow
those rules for everyone’s protection.
It is very important for all occupants to buckle up.
Statistics show that unbelted people are hurt more often
in crashes than those who are wearing safety belts.
Occupants who are not buckled up can be thrown out
of the vehicle in a crash. And they can strike others
in the vehicle who are wearing safety belts.
First, before you or your passenger(s) wear a safety
belt, there is important information you should know.
1-16
Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.
Q: What is wrong with this?
{CAUTION:
You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit snugly against your body.
A: The shoulder belt is too loose. It will not give nearly
as much protection this way.
1-17
Q: What is wrong with this?
{CAUTION:
You can be seriously hurt if your lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the hips, just touching the thighs.
A: The lap belt is too loose. It will not give as much
protection this way.
1-18
Q: What is wrong with this?
{CAUTION:
You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you.
A: The belt is buckled in the wrong place.
1-19
{CAUTION:
You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests.
Q: What is wrong with this?
A: The belt is over an armrest.
1-20
Q: What is wrong with this?
A: The shoulder belt is worn under the arm.
It should be worn over the shoulder at all times.
{CAUTION:
You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which are not as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen. The shoulder belt should go over the shoulder and across the chest.
1-21
{CAUTION:
You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest.
Q: What is wrong with this?
A: The belt is behind the body.
1-22
Q: What is wrong with this?
{CAUTION:
You can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer/retailer to fix it.
A: The belt is twisted across the body.
1-23
Lap-Shoulder Belt All seating positions in your vehicle have a lap-shoulder belt. Here is how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index. 2. Pick up the latch plate and pull the belt across you.
Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. If you ever pull the shoulder portion of a passenger belt out all the way, you may engage the child restraint locking feature. If this happens, just let the belt go back all the way and start again. Engaging the child restraint locking feature may affect the passenger sensing system. See Passenger Sensing System on page 1-62.
1-24
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 1-30. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if necessary.