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have the following information ready: . Your name, home address, and


home telephone number. . Telephone number of your


location.


. Location of the vehicle . Model, year, color, and license


plate number of the vehicle. . Odometer reading, Vehicle


Identification Number (VIN), and delivery date of the vehicle. . Description of the problem. Coverage Services are provided for the duration of the vehicle's powertrain warranty. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered.


Roadside Assistance is not a part of the New Vehicle Limited Warranty. General Motors North America and GMC reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. General Motors North America and GMC reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Services Provided . Emergency Fuel Delivery:


Delivery of enough fuel for the vehicle to get to the nearest service station.


. Lock-Out Service: Service to


unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.


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. Emergency Tow from a Public


Road or Highway: Tow to the nearest GMC dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is not given when the vehicle is stuck in the sand, mud, or snow.


. Flat Tire Change: Service to


change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.


. Battery Jump Start: Service to


jump start a dead battery.


. Trip Interruption Benefits and


Assistance: If your trip is interrupted due to a warranty event, incidental expenses may be reimbursed within the Powertrain warranty period. Items considered are reasonable and customary hotel, meals, rental car, or a vehicle being delivered back to the customer, up to 805 km (500 mi).


Services Not Included in Roadside Assistance


Impound towing caused by violation of any laws.


. Legal fines. . Mounting, dismounting,


or changing of snow tires, chains, or other traction devices.


Service is not provided if a vehicle is in an area that is not accessible to the service vehicle or is not a regularly traveled or maintained public road, which includes ice and winter roads. Off-road use is not covered. Services Specific to Canadian-Purchased Vehicles . Fuel Delivery: Reimbursement


is up to 7 liters. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.


. Lock-Out Service: Vehicle


registration is required.


. Trip Interruption Benefits and


Assistance: Must be over 150 kilometers from where your


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trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.


. Alternative Service: If


assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.


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Scheduling Service Appointments When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience. If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions. If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.


Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada. Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to do so, your dealer may offer the following transportation options:


Shuttle Service This includes one-way or round-trip shuttle service within reasonable time and distance parameters of your dealer's area.


Public Transportation or Fuel Reimbursement If overnight warranty repairs are needed, and public transportation is used, the expense must be supported by original receipts and within the maximum amount allowed by GM for shuttle service. If U.S. customers arrange their own transportation, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information.


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


Courtesy Rental Vehicle For an overnight warranty repair, the dealer may provide an available courtesy rental vehicle or provide for reimbursement of a rental vehicle. Reimbursement is limited and must be supported by original receipts as well as a signed and completed rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. Additional fees such as fuel usage charges, taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair are also your responsibility. It may not be possible to provide a like vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Contact your dealer for specific availability.


General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.


Collision Damage Repair If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish the vehicle resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally built. Genuine GM Collision parts are the best choice to ensure that the vehicle's designed appearance, durability, and safety


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are preserved. The use of Genuine GM parts can help maintain the GM New Vehicle Limited Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part may be an acceptable choice to maintain the vehicle's originally designed appearance and safety performance; however, the history of these parts is not known. Such parts are not covered by the GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for the vehicle. As a result, these parts may fit poorly, exhibit premature durability/ corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by the GM New Vehicle


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Limited Warranty, and any vehicle failure related to such parts is not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer may have a collision repair center with GM-trained technicians and state-of-the-art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring the Vehicle Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to the GM vehicle by limiting compensation for damage repairs through the use of aftermarket collision parts. Some insurance companies will not


specify aftermarket collision parts. When purchasing insurance, we recommend that you ensure that the vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If the vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully, as you may be charged at the end of the lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.


Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program 0 292. Gather the following information: . Driver name, address, and


telephone number.


. Driver license number. . Owner name, address, and


telephone number.


. Vehicle license plate number. . Vehicle make, model, and


model year.


. Vehicle Identification


Number (VIN). Insurance company and policy number.


. General description of the


damage to the other vehicle. Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.


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If the airbag has inflated, see What Will You See after an Airbag Inflates? 0 64. Managing the Vehicle Damage Repair Process In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle


repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.


Service Publications Ordering Information (US and Canada Only) Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc.


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Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of the vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Manual. RETAIL SELL PRICE: $35.00 – $40.00 (U.S.) plus handling and shipping fees. Without Pouch: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees.


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Current and Past Models Technical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday – Friday 8:00 AM – 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), see Helm, Inc. at: www.helminc.com. Or write to: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. All listed prices are quoted in U.S. funds. Make checks payable in U.S. funds.


Radio Frequency Statement This vehicle has systems that operate on a radio frequency that complies with Part 15/Part 18 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS-GEN/210/216/220/251/310, ICES‐001. Operation is subject to the following two conditions: 1. The device may not cause


harmful interference.


2. The device must accept any


interference received, including interference that may cause undesired operation of the device.


Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.


Reporting Safety Defects


Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-GMC-8782
(1-800-462-8782), or write: GMC Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write: General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


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Vehicle Data Recording and Privacy The vehicle has a number of computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and, if equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help the dealer technician service the vehicle. Some modules may also store data about how the vehicle is operated, such as rate of fuel consumption or average speed. These modules may retain personal preferences, such as radio presets, seat positions, and temperature settings.


To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.


Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 80 rue Noel Gatineau, QC J8Z 0A1


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Event Data Recorders This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: . How various systems in your


vehicle were operating;


. Whether or not the driver and passenger safety belts were buckled/fastened;


. How far (if at all) the driver was depressing the accelerator and/ or brake pedal; and,


. How fast the vehicle was


traveling.


These data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.


GM will not access these data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


OnStar® If the vehicle is equipped with OnStar® and has an active subscription, additional data may be collected through the OnStar system. This includes information about the vehicle’s operation; collisions involving the vehicle; the use of the vehicle and its features; and, in certain situations, the location and approximate GPS speed of the vehicle. Refer to the


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OnStar Terms and Conditions and Privacy Statement on the OnStar website. See OnStar Additional Information 0 306.


Infotainment System If the vehicle is equipped with a navigation system as part of the infotainment system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. See the infotainment manual for information on stored data and for deletion instructions.


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OnStar


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OnStar


OnStar Overview


OnStar Overview . . . . . . . . . . . . . 302


OnStar Services


Emergency . . . . . . . . . . . . . . . . . . . 303
Security . . . . . . . . . . . . . . . . . . . . . . 303
Navigation . . . . . . . . . . . . . . . . . . . . 303
Connections . . . . . . . . . . . . . . . . . . 304
Diagnostics . . . . . . . . . . . . . . . . . . . 306


OnStar Additional Information


OnStar Additional


Information . . . . . . . . . . . . . . . . . . 306


OnStar Overview


= Voice Command Button Q Blue OnStar Button > Red Emergency Button This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, Security, Navigation, Connections, and Diagnostics Services. OnStar services may require a paid subscription and data plan. OnStar requires the vehicle battery and electrical system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar’s Terms &


Conditions and Privacy Statement for more details including system limitations at www.onstar.com (U.S.) or www.onstar.ca (Canada). The OnStar system status light is next to the OnStar buttons. If the status light is: . Solid Green: System is ready. . Flashing Green: On a call. . Red: Indicates a problem. . Off: System is off. Press Q


twice to speak with an OnStar Advisor.


Press Q or call 1-888-4ONSTAR (1-888-466-7827) to speak to an Advisor. Press = to: . Make a call, end a call,


or answer an incoming call.


. Give OnStar Hands-Free Calling


voice commands.


. Give OnStar Turn-by-Turn


Navigation voice commands.


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


. Obtain the Wi-Fi® hotspot name


or SSID and password, if equipped.


Press Q to connect to an Advisor to: . Verify account information or


update contact information.


. Get driving directions. . Receive a Diagnostic check of


the vehicle's key operating systems.


. Receive Roadside Assistance. . Manage Wi-Fi Settings,


if equipped.


Press > to get a priority connection to an OnStar Advisor available 24/7 to: . Get help for an emergency. . Be a Good Samaritan or


respond to an AMBER Alert.


. Get assistance in severe


weather or other crisis situations and find evacuation routes.


OnStar Services


Emergency Emergency Services require an active, OnStar subscription plan (excludes Basic Plan). With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help. Press > for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information. With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis. With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.


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303


Security If equipped, OnStar provides these services: . With Stolen Vehicle Assistance, OnStar Advisors can use GPS to pinpoint the vehicle and help authorities quickly recover it. . With Remote Ignition Block,


if equipped, OnStar can block the engine from being restarted. . With Stolen Vehicle Slowdown,


if equipped, OnStar can work with law enforcement to gradually slow the vehicle down.


Navigation OnStar navigation requires a specific OnStar subscription plan. Press Q to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen, if equipped. Turn-by-Turn Navigation 1. Press Q to connect to an


Advisor.


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OnStar


2. Request directions to be


downloaded to the vehicle.


3. Follow the voice-guided


commands.


Using Voice Commands During a Planned Route


Cancel Route 1. Press =. System responds: “OnStar ready,” then a tone. 2. Say “Cancel route.” System


responds: “Do you want to cancel directions?”


3. Say “Yes.” System responds:


“OK, request completed, thank you, goodbye.”


Route Preview 1. Press =. System responds: “OnStar ready,” then a tone. 2. Say “Route preview.” System responds with the next three maneuvers.


Repeat 1. Press =. System responds: “OnStar ready,” then a tone.


2. Say “Repeat.” System


responds with the last direction given, then responds with “OnStar ready,” then a tone.


Get My Destination 1. Press =. System responds: “OnStar ready,” then a tone.


2. Say “Get my destination.” System responds with the address and distance to the destination, then responds with “OnStar ready,” then a tone.


Destination Download Subscribers can have directions sent to the vehicle’s navigation screen, if equipped. Press Q, then ask the Advisor to download directions to the vehicle’s navigation system, if equipped. After the call ends, the navigation screen will provide prompts to begin driving directions. Routes that are sent to the navigation screen can only be canceled through the navigation system. See www.onstar.com (U.S.) or www.onstar.ca (Canada).


Connections The following OnStar services help with staying connected. For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).


OnStar Wi-Fi® Hotspot (If Equipped) The vehicle may have a built-in Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile devices can be connected. A data plan is required. Use the in-vehicle controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot


information, press =, wait for the prompt, then say “Wi-Fi settings.” On some vehicles, touch Wi-Fi Settings on the screen.


2. The Wi-Fi settings will display


the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


(no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent). 3. To change the SSID or


password, press Q or call 1-888-4ONSTAR to connect with an Advisor.


OnStar RemoteLink® Mobile App (If Equipped) Download the OnStar RemoteLink mobile app to select Apple® iOS, Android™, BlackBerry®, or Windows® mobile devices. OnStar Subscribers can access the following services from a mobile device: . Remotely start/stop the vehicle,


if factory-equipped.


. Lock/unlock doors, if equipped


with automatic locks.


. Activate the horn and lamps. . Check the vehicle’s fuel level, oil


life, or tire pressure, if factory-equipped with the Tire Pressure Monitor System.


. Send directions to the vehicle.


. Locate the vehicle on a map


(U.S. market only).


. Turn the vehicle's Wi-Fi hotspot


on/off, manage settings, and monitor data consumption, if equipped.


For OnStar RemoteLink information and compatibility, see www.onstar.com (U.S.) or www.onstar.ca (Canada). Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps. OnStar AtYourService OnStar Advisors can provide special offers from restaurants and retailers on your route, help locate hotels, or book a room. OnStar Hands-Free Calling Make and receive calls with the built-in wireless calling service which requires available minutes.


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305


Make a Call 1. Press =. System responds:


“OnStar ready.”


2. Say “Call.” System responds: “Call. Please say the name or number to call.”


3. Say the entire number without


pausing, including a “1” and the area code. System responds: “OK, calling.”


Calling 911 Emergency 1. Press =. System responds:


“OnStar ready.”


2. Say “Call.” System responds: “Call. Please say the name or number to call.”


3. Say “911” without pausing.


System responds: “911.”


4. Say “Call.” System responds:


“OK, dialing 911.”


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OnStar


Retrieve My Number 1. Press =. System responds:


“OnStar ready.”


2. Say “My number.” System


responds: “Your OnStar Hands-Free Calling number is,” then says the number.


End a Call Press =. System responds: “Call ended.” Verify Minutes and Expiration Press = and say “Minutes” then “Verify” to check how many minutes remain and their expiration date.


Diagnostics Advanced Diagnostics provides a status of the vehicle’s key systems with a monthly email or by pressing Q. Diagnostic Alerts in real-time by email or text can also be received. The Proactive Alerts feature (if available) can predict and alert of potential upcoming maintenance issues with select components on the vehicle, before they become a problem. OnStar can also monitor and report tire pressure, if vehicle is equipped with a Tire Pressure Monitoring System.


OnStar Additional Information


In-Vehicle Audio Messages Audio messages may play important information at the following times: . Prior to vehicle purchase. Press


Q to set up an account.


. With the OnStar Basic Plan,


every 60 days.


. After change in ownership and


at 90 days.


Transferring Service Press Q to request account transfer eligibility information. The Advisor can cancel or change account information. Selling/Transferring the Vehicle Call 1-888-4ONSTAR (1-888-466-7827) immediately to terminate your OnStar services if the vehicle is disposed of, sold, transferred, or if the lease ends.


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Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible. The Advisor will update vehicle records and explain OnStar service options. How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Advance Diagnostics, Remote Services, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions: . Call 1-888-4ONSTAR


(1-888-466-7827).


. See www.onstar.com (U.S.). . See www.onstar.ca (Canada). . Call TTY 1-877-248-2080.


. Press Q to speak with an


Advisor.


OnStar services cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. The wireless service provider must also have coverage, network capacity, reception, and technology compatible with OnStar services. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar services may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar services may not work. Other problems beyond the control of OnStar — such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming — may prevent service.


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307


See Radio Frequency Statement 0 298. Services for People with Disabilities Advisors provide services to help Subscribers with physical disabilities and medical conditions. Press Q to help: . Locate a gas station with an


attendant to pump gas.


. Find a hotel, restaurant, etc.,


that meets accessibility needs. . Provide directions to the closest


hospital or pharmacy in urgent situations.


TTY Users OnStar has the ability to communicate to deaf, hard-of-hearing, or speech-impaired customers while in the vehicle. The available dealer-installed TTY system can provide in-vehicle access to all OnStar services, except Virtual Advisor and OnStar Turn-by-Turn Navigation.


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OnStar


OnStar Personal Identification Number (PIN) A PIN is needed to access some OnStar services. The PIN will need to be changed the first time when speaking with an Advisor. To change the OnStar PIN, contact an OnStar Advisor by pressing Q or calling 1-888-4ONSTAR. Warranty OnStar equipment may be warranted as part of the vehicle warranty. Languages The vehicle can be programmed to respond in multiple languages. Press Q and ask for an Advisor. Advisors are available in English, Spanish, and French. Available languages may vary by country. Potential Issues OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days without an ignition cycle. If the


vehicle has not been started for five days, OnStar can contact Roadside Assistance or a locksmith to help gain access to the vehicle. Global Positioning System (GPS) . Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels and underpasses; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location. In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.


A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.


Cellular and GPS Antennas Cellular reception is required for OnStar to send remote signals to the vehicle. Do not place items over or near the antenna to prevent blocking cellular and GPS signal reception. Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few miles into another cellular area. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


Add-on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment 0 194. Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate. Vehicle Software Updates OnStar or GM may remotely deliver software updates or changes to the vehicle without further notice or consent. These updates or changes may enhance or maintain safety, security, or the operation of the vehicle or the vehicle systems. Software updates or changes may affect or erase data or settings that are stored in the vehicle, such as OnStar Hands-Free Calling name tags, saved navigation destinations, or pre-set radio stations. Neither OnStar nor GM is responsible for any affected or erased data or settings. These updates or changes may also collect personal information. Such collection is described in the OnStar privacy


statement or separately disclosed at the time of installation. These updates or changes may also cause a system to automatically communicate with GM servers to collect information about vehicle system status, identify whether updates or changes are available, or deliver updates or changes. An active OnStar agreement constitutes consent to these software updates or changes and agreement that either OnStar or GM may remotely deliver them to the vehicle. Privacy The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.), or www.onstar.ca (Canada). We recommend that you review it. If you have any questions, call 1-888-4ONSTAR (1-888-466-7827) or press Q to speak with an Advisor. Users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties


OnStar


309


may unlawfully intercept or access transmissions and private communications without consent. OnStar - Software Acknowledgements Certain OnStar components include libcurl and unzip software and other third party software. Below are the notices and licenses associated with libcurl and unzip and for other third party software please see http:// www.lg.com/global/support/ opensource/index and https:// www.onstar.com/us/en/support/ getdocuments.html


libcurl: COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2010, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the


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310


OnStar


above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.


unzip: This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp:// ftp.info-zip.org/pub/infozip/ license.html indefinitely. Copyright (c) 1990-2005 Info-ZIP. All rights reserved. For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.


This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions: 1. Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.


2. Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a


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311


4.


the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases.


self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.


3. Altered versions–including, but


not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


Index


312
Index


Accessories and


Modifications . . . . . . . . . . . . . . . . . . 196
Accessory Power . . . . . . . . . . . . . . . 160
Add-On Electrical Equipment . . . 194
Additional Information


OnStar® . . . . . . . . . . . . . . . . . . . . . . 306


Additional Maintenance


Airbags


Adding Equipment to the


Vehicle . . . . . . . . . . . . . . . . . . . . . . . .69
Passenger Status Indicator . . . 102
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped


Vehicles . . . . . . . . . . . . . . . . . . . . . . .69
System Check . . . . . . . . . . . . . . . . . .59


and Care . . . . . . . . . . . . . . . . . . . . . . 279


Alarm


Adjustments


Lumbar, Front Seats . . . . . . . . . . . .46
Air Cleaner/Filter, Engine . . . . . . . 206
Air Conditioning . . . . . . . . . . . . . . . . 137
Air Filter, Passenger


Compartment


. . . . . . . . . . . . . . . . . 140
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 139
Airbag System


Check . . . . . . . . . . . . . . . . . . . . . . . . . .70
How Does an Airbag


Restrain? . . . . . . . . . . . . . . . . . . . . .63
Passenger Sensing System . . . .65
What Makes an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . . . .63


What Will You See after an


Airbag Inflates? . . . . . . . . . . . . . . .64


When Should an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . . . .62
Where Are the Airbags? . . . . . . . .61


Vehicle Security . . . . . . . . . . . . . . . .35


Alert


Side Blind Zone (SBZA) . . . . . . 180
All-Season Tires . . . . . . . . . . . . . . . . 230
All-Wheel Drive . . . . . . . . . . . .168, 217
Antilock Brake System (ABS) . . . 168
Warning Light . . . . . . . . . . . . . . . . . 106


Appearance Care


Exterior . . . . . . . . . . . . . . . . . . . . . . . 263
Interior . . . . . . . . . . . . . . . . . . . . . . . . 267


Assistance Program,


Roadside . . . . . . . . . . . . . . . . . . . . . . 292


Automatic


Climate Control System . . . . . . . 137
Door Locks . . . . . . . . . . . . . . . . . . . . .30
Headlamp System . . . . . . . . . . . . 130
Transmission . . . . . . . . . . . . . . . . . 165
Transmission Fluid . . . . . . . . . . . 206


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Automatic Transmission


Manual Mode . . . . . . . . . . . . . . . . . 166
Shift Lock Control Function


Check . . . . . . . . . . . . . . . . . . . . . . . 217


Battery


Load Management . . . . . . . . . . . . 133
Voltage and Charging


Messages . . . . . . . . . . . . . . . . . . . .114
Battery - North America . . . .216, 256
Blade Replacement, Wiper . . . . . 218
Brake


System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Antilock . . . . . . . . . . . . . . . . . . . . . . . 168
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 169
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Parking . . . . . . . . . . . . . . . . . . . . . . . 169
System Messages . . . . . . . . . . . . .114
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 144
Break-In, New Vehicle . . . . . . . . . . 157
Bulb Replacement . . . . . . . . . . . . . . 223
Halogen Bulbs . . . . . . . . . . . . . . . . 220
Headlamp Aiming . . . . . . . . . . . . . 219
Headlamps . . . . . . . . . . . . . . . . . . . 220
License Plate Lamps . . . . . . . . . 222


Bulb Replacement (cont'd)


Taillamps, Turn Signal,


Sidemarker, Stoplamps, and Backup Lamps . . . . . . . . . . 220
Buying New Tires . . . . . . . . . . . . . . . 243
Calibration . . . . . . . . . . . . . . . . . . . . . . . 95
California


Fuel Requirements . . . . . . . . . . . 184
Perchlorate Materials


Requirements . . . . . . . . . . . . . . . 196


California


Proposition 65 Warning . . . . . . . . . .196, 216, 256


Camera


Rear Vision (RVC) . . . . . . . . . . . . 174
Canadian Vehicle Owners . . . . . . . . 2
Capacities and


Specifications . . . . . . . . . . . . . . . . . 286


Carbon Monoxide


Engine Exhaust . . . . . . . . . . . . . . . 164
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . .32
Winter Driving . . . . . . . . . . . . . . . . 152


Cargo


Cover . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Tie-Downs . . . . . . . . . . . . . . . . . . . . . .90
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 89


Index


313


Chains, Tire . . . . . . . . . . . . . . . . . . . . 248
Charging System Light . . . . . . . . . 103
Check


Ignition Transmission Lock . . . 217
Malfunction Indicator


Engine Light Child Restraints


. . . . . . . . . . . . . . . . 103


Infants and Young Children . . . . .72
Lower Anchors and Tethers


for Children . . . . . . . . . . . . . . . . . . .77
Older Children . . . . . . . . . . . . . . . . . .71
Securing . . . . . . . . . . . . . . . . . . . . 83, 86
Systems . . . . . . . . . . . . . . . . . . . . . . . .75


Cleaning


Exterior Care . . . . . . . . . . . . . . . . . 263
Interior Care . . . . . . . . . . . . . . . . . . 267
Climate Control Systems . . . . . . . 135
Air Conditioning . . . . . . . . . . . . . . 135
Automatic . . . . . . . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 135
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . 98
Collision Damage Repair . . . . . . . 295
Compact Spare Tire . . . . . . . . . . . . 255
Compartments


Storage . . . . . . . . . . . . . . . . . . . . . . . . .89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 95
Messages . . . . . . . . . . . . . . . . . . . . .114


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314


Index


Connections


OnStar® . . . . . . . . . . . . . . . . . . . . . . 304


Control


Customer Information Service Publications


Ordering Information . . . . . . . . 297


Traction and Electronic


Customer Satisfaction


Stability . . . . . . . . . . . . . . . . . . . . . 170
Control of a Vehicle . . . . . . . . . . . . . 144
Convenience Net . . . . . . . . . . . . . . . . 90
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant


Engine . . . . . . . . . . . . . . . . . . . . . . . . 208
Engine Temperature Gauge . . 100
Cooling System . . . . . . . . . . . . . . . . . 207
Engine Messages . . . . . . . . . . . . .115


Courtesy Transportation


Program . . . . . . . . . . . . . . . . . . . . . . . 294


Cover


Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Engine . . . . . . . . . . . . . . . . . . . . . . . . 202
Cruise Control . . . . . . . . . . . . . . . . . . 172
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Messages . . . . . . . . . . . . . . . . . . . . .114
Cupholders . . . . . . . . . . . . . . . . . . . . . . 89
Customer Assistance . . . . . . . . . . . 290
Offices . . . . . . . . . . . . . . . . . . . . . . . . 290
Text Telephone (TTY)


Users . . . . . . . . . . . . . . . . . . . . . . . 290


Procedure . . . . . . . . . . . . . . . . . . . . . 288


Damage Repair, Collision . . . . . . . 295
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 300
Daytime Running


Lamps (DRL) . . . . . . . . . . . . . . . . . . 130
Defensive Driving . . . . . . . . . . . . . . . 143
Delayed Locking . . . . . . . . . . . . . . . . . 30
Diagnostics


OnStar® . . . . . . . . . . . . . . . . . . . . . . 306
Distracted Driving . . . . . . . . . . . . . . . 143
Dome Lamps . . . . . . . . . . . . . . . . . . . 132
Door


Ajar Messages . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . .30
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Power Locks . . . . . . . . . . . . . . . . . . . .30
Drive Belt Routing, Engine . . . . . . 287
Drive Systems


All-Wheel Drive . . . . . . . . . . 168, 217


Driver Information


Center (DIC) . . . . . . . . . . . . . . . . . . 110


Driving


Characteristics and


Towing Tips . . . . . . . . . . . . . . . . . 188
Defensive . . . . . . . . . . . . . . . . . . . . . 143
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 143
For Better Fuel Economy . . . . . . .22
Hill and Mountain Roads . . . . . . 151
If the Vehicle is Stuck . . . . . . . . . 153
Loss of Control . . . . . . . . . . . . . . . 146
Off-Road . . . . . . . . . . . . . . . . . . . . . 146
Off-Road Recovery . . . . . . . . . . . 145
Vehicle Load Limits . . . . . . . . . . . 154
Wet Roads . . . . . . . . . . . . . . . . . . . 150
Winter . . . . . . . . . . . . . . . . . . . . . . . . 152


E85 or FlexFuel . . . . . . . . . . . . . . . . 185
ECO Button . . . . . . . . . . . . . . . . . . . . 167
Economy Mode


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 167


Electrical Equipment,


Add-On . . . . . . . . . . . . . . . . . . . . . . . 194


Electrical System


Engine Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 224
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 223
Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 227


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


Emergency


OnStar® . . . . . . . . . . . . . . . . . . . . . . 303


Features


Engine


Air Cleaner/Filter . . . . . . . . . . . . . 206
Check and Service Engine


Soon Light . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 199
Coolant . . . . . . . . . . . . . . . . . . . . . . . 208
Coolant Heater . . . . . . . . . . . . . . . 161
Coolant Temperature


Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 207
Cooling System Messages . . . .115
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 202
Drive Belt Routing . . . . . . . . . . . . 287
Exhaust . . . . . . . . . . . . . . . . . . . . . . 164
Oil Life System . . . . . . . . . . . . . . . 205
Oil Messages . . . . . . . . . . . . . . . . . .115
Oil Pressure Light . . . . . . . . . . . . 108
Overheating . . . . . . . . . . . . . . . . . . 212
Power Messages . . . . . . . . . . . . . .116
Running While Parked . . . . . . . . 164
Starting . . . . . . . . . . . . . . . . . . . . . . . 159
Entry Lighting . . . . . . . . . . . . . . . . . . . 133
Equipment, Towing . . . . . . . . . . . . . 193
Event Data Recorders . . . . . . . . . . 300
Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 129


Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11


Filter,


Engine Air Cleaner . . . . . . . . . . . 206
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 130
Flashers, Hazard Warning . . . . . . 131
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 248
Changing . . . . . . . . . . . . . . . . . . . . . 250


FlexFuel


E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 270
Fluid


Automatic Transmission . . . . . . 206
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 215
Power Steering . . . . . . . . . . . . . . . 213
Washer . . . . . . . . . . . . . . . . . . . . . . . 214


Forward Collision Alert


(FCA) System . . . . . . . . . . . . . . . . . 178


Forward Collision Alert (FCA) Warning Light Frequency Statement


. . . . . . . . . . 106


Radio . . . . . . . . . . . . . . . . . . . . . . . . . 298


Front Seats


Adjustment . . . . . . . . . . . . . . . . . . . . .45
Heated . . . . . . . . . . . . . . . . . . . . . . . . .50
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Additives . . . . . . . . . . . . . . . . . . . . . 185


Index


315


Fuel (cont'd)


Economy Driving . . . . . . . . . . . . . . .22
Economy Light . . . . . . . . . . . . . . . 109
Filling a Portable Fuel


Container . . . . . . . . . . . . . . . . . . . 187
Filling the Tank . . . . . . . . . . . . . . . 186
Foreign Countries . . . . . . . . . . . . 185
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . .99
Low Fuel Warning Light . . . . . . . 109
Requirements, California . . . . . 184
System Messages . . . . . . . . . . . . .116
Fuel Economy Mode . . . . . . . . . . . . 167
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 223


Engine Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 224


Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 227


Garage Door Opener . . . . . . . . . . . 126
Programming . . . . . . . . . . . . . . . . . 126


Gauges


Engine Coolant


Temperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Odometer . . . . . . . . . . . . . . . . . . . . . . .99
Speedometer . . . . . . . . . . . . . . . . . . .99
Tachometer . . . . . . . . . . . . . . . . . . . . .99


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316


Index


Gauges (cont'd)


Warning Lights and


Indicators . . . . . . . . . . . . . . . . . . . . .97


General Information


Service and Maintenance . . . . . 272
Towing . . . . . . . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . 196
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement


Program . . . . . . . . . . . . . . . . . . . . . . . 291


Halogen Bulbs . . . . . . . . . . . . . . . . . . 220
Hazard Warning Flashers . . . . . . . 131
Head Restraints . . . . . . . . . . . . . . . . . 44
Headlamps


Aiming . . . . . . . . . . . . . . . . . . . . . . . . 219
Automatic . . . . . . . . . . . . . . . . . . . . . 130
Bulb Replacement . . . . . . . . . . . . 220
Daytime Running


Lamps (DRL) . . . . . . . . . . . . . . . . 130
Flash-to-Pass . . . . . . . . . . . . . . . . . 130
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 129
Lamps On Reminder . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38
Heater


Engine Coolant . . . . . . . . . . . . . . . 161


Heating and Air


Conditioning . . . . . . . . . . . . . .135, 137
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 151
Hill Start Assist (HSA) . . . . . . . . . . 170
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to Wear Safety Belts


Properly . . . . . . . . . . . . . . . . . . . . . . . . 53


Ignition Positions . . . . . . . . . . . . . . . 158
Ignition Transmission Lock


Check . . . . . . . . . . . . . . . . . . . . . . . . . 217
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 36
Indicator


Vehicle Ahead . . . . . . . . . . . . . . . . 107


Infants and Young Children,


Restraints . . . . . . . . . . . . . . . . . . . . . . 72
Infotainment . . . . . . . . . . . . . . . . . . . . 134
Infotainment System . . . . . . . . . . . . 301
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2


Jump Starting - North


America . . . . . . . . . . . . . . . . . . . . . . . 256


Key and Lock Messages . . . . . . . . 116
Keyless Entry


Remote (RKE) System . . . . . . . . .26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Labeling, Tire Sidewall . . . . . . . . . . 231
Lamps


Daytime Running (DRL) . . . . . . 130
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 132
Exterior Controls . . . . . . . . . . . . . . 129
License Plate . . . . . . . . . . . . . . . . . 222
Malfunction Indicator . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . .110
Reading . . . . . . . . . . . . . . . . . . . . . . 132


Lane Departure


Warning (LDW) . . . . . . . . . . . . . . . . 182


Lane Departure Warning


Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 54
LATCH System


Replacing Parts after a


Crash . . . . . . . . . . . . . . . . . . . . . . . . .83


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


LATCH, Lower Anchors and


Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting


Entry . . . . . . . . . . . . . . . . . . . . . . . . . 133
Illumination Control . . . . . . . . . . . 132
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Airbag Readiness . . . . . . . . . . . . . 101
Antilock Brake System


(ABS) Warning . . . . . . . . . . . . . . 106
Brake System Warning . . . . . . . 105
Charging System . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 130
Fuel Economy . . . . . . . . . . . . . . . . 109
High-Beam On . . . . . . . . . . . . . . . . .110
High/Low Beam Changer . . . . . 129
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 109
Safety Belt Reminders . . . . . . . . 101
Security . . . . . . . . . . . . . . . . . . . . . . 109
StabiliTrak® OFF . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 108
Traction Control System


(TCS)/StabiliTrak® . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 107


Locks


Automatic Door . . . . . . . . . . . . . . . . .30
Delayed Locking . . . . . . . . . . . . . . . .30
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Lockout Protection . . . . . . . . . . . . . .31
Power Door . . . . . . . . . . . . . . . . . . . . .30
Safety . . . . . . . . . . . . . . . . . . . . . . . . . .31
Loss of Control . . . . . . . . . . . . . . . . . 146
Low Fuel Warning Light . . . . . . . . . 109
Lower Anchors and Tethers


for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 46
Front Seats . . . . . . . . . . . . . . . . . . . . .46


Maintenance


Records . . . . . . . . . . . . . . . . . . . . . . 284


Maintenance and Care


Additional . . . . . . . . . . . . . . . . . . . . . 279
Maintenance Schedule . . . . . . . . . 273


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . . . 282
Malfunction Indicator Lamp . . . . . 103
Manual Mode . . . . . . . . . . . . . . . . . . . 166
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 48
Messages


Airbag System . . . . . . . . . . . . . . . . .118


Index


317


Messages (cont'd)


Battery Voltage and


Charging . . . . . . . . . . . . . . . . . . . . .114
Brake System . . . . . . . . . . . . . . . . .114
Compass . . . . . . . . . . . . . . . . . . . . . .114
Door Ajar . . . . . . . . . . . . . . . . . . . . . .114
Engine Cooling System . . . . . . . .115
Engine Oil . . . . . . . . . . . . . . . . . . . . .115
Engine Power . . . . . . . . . . . . . . . . .116
Fuel System . . . . . . . . . . . . . . . . . . .116
Key and Lock . . . . . . . . . . . . . . . . . .116
Object Detection System . . . . . .116
Ride Control System . . . . . . . . . . .117
Security . . . . . . . . . . . . . . . . . . . . . . .118
Service Vehicle . . . . . . . . . . . . . . . .118
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Transmission . . . . . . . . . . . . . . . . . .119
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Vehicle Reminder . . . . . . . . . . . . . .119


Mirrors


Automatic Dimming


Rearview . . . . . . . . . . . . . . . . . . . . . .39
Convex . . . . . . . . . . . . . . . . . . . . . . . . .37
Heated . . . . . . . . . . . . . . . . . . . . . . . . .38
Manual Rearview . . . . . . . . . . . . . . .39
Power . . . . . . . . . . . . . . . . . . . . . . . . . .38
Tilt in Reverse . . . . . . . . . . . . . . . . . .38
Mirrors, Interior Rearview . . . . . . . . 39


GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-9234776) - 2016 - crc - 6/4/15


318


Index


Monitor System, Tire


Pressure . . . . . . . . . . . . . . . . . . . . . . 237


Navigation


OnStar® . . . . . . . . . . . . . . . . . . . . . . 303
Net, Convenience . . . . . . . . . . . . . . . 90
New Vehicle Break-In . . . . . . . . . . . 157
Object Detection System


Messages . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 146
Driving . . . . . . . . . . . . . . . . . . . . . . . . 146
Recovery . . . . . . . . . . . . . . . . . . . . . 145


Oil


Engine . . . . . . . . . . . . . . . . . . . . . . . . 202
Engine Oil Life System . . . . . . . 205
Messages . . . . . . . . . . . . . . . . . . . . .115
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 291
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 300
OnStar® Additional


Information . . . . . . . . . . . . . . . . . . . . 306
OnStar® Connections . . . . . . . . . . . 304
OnStar® Diagnostics . . . . . . . . . . . . 306
OnStar® Emergency . . . . . . . . . . . . 303


OnStar® Navigation . . . . . . . . . . . . . 303
OnStar® Overview . . . . . . . . . . . . . . 302
OnStar® Security . . . . . . . . . . . . . . . 303
Ordering


Service Publications . . . . . . . . . . 297


Outlets


Power . . . . . . . . . . . . . . . . . . . . . . . . . .96
Overheating, Engine . . . . . . . . . . . . 212
Park


Shifting Into . . . . . . . . . . . . . . . . . . . 162
Shifting Out of . . . . . . . . . . . . . . . . 163


Parking


Brake . . . . . . . . . . . . . . . . . . . . . . . . . 169
Brake and P (Park)


Mechanism Check . . . . . . . . . . 218
Over Things That Burn . . . . . . . 163
Parking Assist . . . . . . . . . . . . . . . . . . 176
Passenger Airbag Status


Indicator . . . . . . . . . . . . . . . . . . . . . . 102


Passenger Compartment Air


Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Passenger Sensing System . . . . . 65
Perchlorate Materials


Requirements, California . . . . . . 196


Personalization


Vehicle . . . . . . . . . . . . . . . . . . . . . . . 120


Power


Door Locks . . . . . . . . . . . . . . . . . . . . .30
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .38
Outlets . . . . . . . . . . . . . . . . . . . . . . . . .96
Retained Accessory (RAP) . . . 160
Seat Adjustment . . . . . . . . . . . . . . . .45
Steering Fluid . . . . . . . . . . . . . . . . . 213
Windows . . . . . . . . . . . . . . . . . . . . . . .40
Pregnancy, Using Safety Belts . . . 58
Privacy


Vehicle Data Recording . . . . . . . 299


Program


Courtesy Transportation . . . . . . 294


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