2016 Ford Transit Connect Owners Manual

making sure the valve stem aligns with the indent in the ring on the back of the cover. Tap it with the palm of your hand to lock it into place. Stowing the Flat or Spare Tire Do not raise the spare wheel carrier without the wheel attached. Damage can occur to the winch mechanism if lowered without a wheel attached. Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. Note: Do not lay alloy wheels face down on the ground, this will damage the paint. When stowing the flat tire use a sheet or mat under the wheel to protect the paint. 1. Stow the flat or spare tire with the

valve stem facing downward.

11.

Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground.

Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 12. Remove the lug nuts with the lug

wrench.

13. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered.

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E188744E14255312345E75442Wheels and Tires

6. Check that the tire is flat against the frame and is fully tight. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire.

7. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components.

Return the jack and tools to the storage position in the cargo area.

2. Slide the wheel partially under the

vehicle and install the retainer through the wheel center. Pull on the cables to align the components at the end of the cables.

3. Attach the second cable by screwing

the bolt into one of the holes in the wheel.

4. Turn the end of the first cable so it fits through the slot and install the cable. Then slide the cap over the retainer.

5. Turn the jack handle clockwise to raise

the tire to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly when the tire is raised to the maximum tightness. Tighten to the best of your ability.

TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications

WARNING

When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion, resulting in loss of control.

Bolt size M12 x 1.5

Ib-ft (Nm)* 100 (135)

*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

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Wheels and Tires

Wheel pilot bore

Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.

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E145950Capacities and Specifications

ENGINE SPECIFICATIONS - 1.6L ECOBOOST™

Engine

Cubic inches Required fuel

Compression ratio

Spark plug gap

Drivebelt Routing

Specifications

98

Minimum 87 octane

10.0:1

0.027-0.031 in. (0.70-0.80 mm)

ENGINE SPECIFICATIONS - 2.5L

Engine

Cubic inches Required fuel

Compression ratio

Spark plug gap

Specifications

152

Minimum 87 octane

9.7:1

0.049-0.053 in. (1.25-1.35 mm)

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E161372Capacities and Specifications

Drivebelt Routing

A. Long drivebelt is closest to the engine B. Short drivebelt is farthest from the

engine

MOTORCRAFT PARTS - 1.6L ECOBOOST™

Component

Part Number

Air filter element Oil filter Battery Spark plugs Cabin air filter

Windshield wiper blade

FA-1908
FL-910S BXT-40R SP-532
FP-70 (front) FP-75 (auxiliary AC) WW-2954 (driver side) WW-2953 (passenger side) WW-1382

Rear window wiper blade Note: Motorcraft replacement parts are recommended for scheduled maintenance and are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s specifications, and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry performance specification SAE/USCAR-36. Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See Normal Scheduled Maintenance (page 389).

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E161383ABCapacities and Specifications

MOTORCRAFT PARTS - 2.5L

Component

Part Number

Air filter element Oil filter Battery Spark plugs Cabin air filter

Windshield wiper blade

FA-1910
FL-910S BXT-40R SP-530
FP-70 (front) FP-75 (auxiliary AC) WW-2954 (driver side) WW-2953 (passenger side) WW-1382

Rear window wiper blade Note: Motorcraft replacement parts are recommended for scheduled maintenance and are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s specifications, and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts. Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry performance specification SAE/USCAR-36. Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See Normal Scheduled Maintenance (page 389). VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel.

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Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number contains the following information:

E142476Capacities and Specifications

VEHICLE CERTIFICATION LABEL

World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit Model year Assembly plant Production sequence number

The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position.

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E142477E167469Capacities and Specifications

TRANSMISSION CODE DESIGNATION

The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.

Code

Description

Six-speed automatic trans-

mission 6F35

CAPACITIES AND SPECIFICATIONS - 1.6L ECOBOOST™

WARNING

The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel.

Capacities

Item

Engine cooling system Engine lubrication system - including the oil filter Engine lubrication system - excluding the oil filter Engine oil top-up - raise the level on the dipstick from minimum to maximum

Automatic transmission fluid1
Fuel tank Windshield washer fluid A/C refrigerant A/C refrigerant - with auxiliary system

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Capacity 6.3 qt (6 L)

4.3 qt (4.05 L) 4.0 qt (3.75 L) 0.8 qt (0.75 L)

9.0 qt (8.5 L)

15.8 gal (60 L) 3.1 qt (2.9 L) 1.5 lb (0.68 kg) 1.9 lb (0.875 kg)

E142806Capacities and Specifications

Item

Capacity

A/C refrigerant compressor oil A/C refrigerant compressor oil - with auxiliary system 1Approximate dry fill capacity. Actual amount may vary during fluid changes.

4.6 fl oz (136 ml) 7.4 fl oz (220 ml)

Specifications Materials Name Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor Oil (U.S.) XO-5W20-QSP (U.S.) Motorcraft® SAE 5W-20 Full Synthetic Motor Oil (U.S.) XO-5W20-QFS (U.S.) Motorcraft® MERCON® LV Automatic Transmission Fluid (U.S.) XT-10-QLVC (U.S.) Motorcraft® Orange Antifreeze/Coolant Prediluted (U.S.) VC-3DIL-B (U.S.) Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid PM-20
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) ZC-32-B2 (U.S.) Motorcraft® Multi-Purpose Grease Spray XL-5-A Motorcraft® R-134a Refrigerant (U.S.) YN-19 (U.S.) Motorcraft® PAG Refrigerant Compressor Oil YN-12-D Premium Long-Life Grease XG-1-E1
Penetrating and Lock Lubricant XL-1

Specification WSS-M2C945-A

WSS-M2C945-A

MERCON® LV WSS-M2C938-A

WSS-M97B44-D2

WSS-M6C65-A2

WSS-M14P19-A

ESB-M1C93-B

WSH-M17B19-A

WSH-M1C231-B

ESA-M1C75-B

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Capacities and Specifications

If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to: • Component damage which is not covered by the vehicle warranty. Longer engine cranking periods. Increased emission levels.

• • • Reduced engine performance. • Reduced fuel economy. • Degraded brake performance. We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark.

An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC). Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure. Automatic transmissions that require MERCON LV transmission fluid should only use MERCON LV transmission fluid. CAPACITIES AND SPECIFICATIONS - 2.5L

WARNING

The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel.

Capacities

Item

Engine cooling system Engine lubrication system - including the oil filter Engine lubrication system - excluding the oil filter

Capacity 8.5 qt (8 L) 5.7 qt (5.4 L) 5.4 qt (5.1 L)

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E142732Capacities and Specifications

Item

Engine oil top-up - raise the level on the dipstick from minimum to maximum

Capacity

0.8 qt (0.75 L)

9.0 qt (8.5 L)

Automatic transmission fluid1
Fuel tank Windshield washer fluid A/C refrigerant A/C refrigerant - with auxiliary system A/C refrigerant compressor oil A/C refrigerant compressor oil - with auxiliary system 1Approximate dry fill capacity. Actual amount may vary during fluid changes.

15.8 gal (60 L) 3.1 qt (2.9 L) 1.5 lb (0.68 kg) 1.9 lb (0.875 kg) 4.6 fl oz (136 ml) 7.4 fl oz (220 ml)

Specifications Materials Name Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor Oil (U.S.) XO-5W20-QSP (U.S.) Motorcraft® SAE 5W-20 Full Synthetic Motor Oil (U.S.) XO-5W20-QFS (U.S.) Motorcraft® MERCON® LV Automatic Transmission Fluid (U.S.) XT-10-QLVC (U.S.) Motorcraft® Orange Antifreeze/Coolant Prediluted (U.S.) VC-3DIL-B (U.S.) Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid PM-20
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) ZC-32-B2 (U.S.) Motorcraft® Multi-Purpose Grease Spray XL-5-A Motorcraft® R-134a Refrigerant (U.S.) YN-19 (U.S.) Motorcraft® PAG Refrigerant Compressor Oil

Specification WSS-M2C945-A

WSS-M2C945-A

MERCON® LV WSS-M2C938-A

WSS-M97B44-D2

WSS-M6C65-A2

WSS-M14P19-A

ESB-M1C93-B

WSH-M17B19-A

WSH-M1C231-B

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Capacities and Specifications

Name YN-12-D Premium Long-Life Grease XG-1-E1
Penetrating and Lock Lubricant XL-1
If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to: • Component damage which is not covered by the vehicle warranty. Longer engine cranking periods. Increased emission levels.

• • • Reduced engine performance. • Reduced fuel economy. • Degraded brake performance. We recommend Motorcraft motor oil for your vehicle. If Motorcraft oil is not available, use motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark.

Specification

ESA-M1C75-B

Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by your vehicle warranty. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure. Automatic transmissions that require MERCON LV transmission fluid should only use MERCON LV transmission fluid.

An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Council (ILSAC).

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E142732Audio System

GENERAL INFORMATION Radio Frequencies and Reception Factors

AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz •

FM: 87.9-107.7, 107.9 MHz

Distance and strength

Terrain

Station overload

Radio Reception Factors

The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.

CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact an authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion.

Do not expose discs to direct sunlight or heat sources for extended periods. MP3 and WMA Track and Folder Structure Audio systems capable of recognizing and playing MP3 and WMA individual tracks and folder structures work as follows: •

There are two different modes for MP3
and WMA disc playback: MP3 and WMA track mode (system default) and MP3 and WMA folder mode.

• MP3 and WMA track mode ignores any folder structure on the MP3 and WMA disc. The player numbers each MP3
and WMA track on the disc (noted by the MP3 or WMA file extension) from T001 to a maximum of T255. The maximum number of playable MP3 and WMA files may be less depending on the structure of the CD and exact model of radio present.

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Audio System

• MP3 and WMA folder mode represents

a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255.

• Creating discs with only one level of

folders helps with navigation through the disc files.

If you are burning your own MP3 and WMA discs, it is important to understand how the system reads the structures you create. While various files may be present (files with extensions other than MP3 and WMA), only files with the MP3 and WMA extension are played; other files are ignored by the system. This enables you to use the same MP3 and WMA disc for a variety of tasks on your work computer, home computer and your in-vehicle system.

In track mode, the system displays and plays the structure as if it were only one level deep (all MP3 and WMA files play, regardless of being in a specific folder). In folder mode, the system only plays the MP3 and WMA files in the current folder. AUDIO UNIT - VEHICLES WITH: AM/FM

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

Display: Shows the status of the current mode selected. Mute: Press the button to mute the sound. Seek up: Press the button to go to the next station up the radio frequency band. Seek down: Press the button to go to the next station down the radio frequency band. Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. Clock: Press the button to select clock setup. RDS: Press the button to toggle between displaying the radio station frequency or radio station name. On, Off and VOL: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. MENU: Press the button to access different audio system features. AUX: Press the button to access the AUX features, it will also cancel the menu or list browsing.

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ABDCIJKLMEHFGE165952Audio System

FM: Press the button to select the FM frequency band. AM: Press the button to select the AM frequency band. Cursor up or down: Press the cursor up or down arrow buttons to adjust the settings within the menus or to move to the next radio station while listening to the radio on the FM or AM frequency band. Sound: Press the button to adjust the sound settings for bass, treble, balance or fade.

Sound Button This will allow you to adjust the sound settings for bass, treble, balance or fade. 1. Press the sound button until the

required setting is displayed.

2. Use the cursor up or down arrow

buttons to select the required level. Note: Fade settings are only adjustable if there are speakers in the rear of your vehicle. Frequency Band Buttons Press the FM or AM button to select frequency band. You can use the buttons to return to radio reception when you have been listening to an AUX source. Station Tuning Buttons Seek Tuning Select a frequency band and briefly press one of the seek buttons. The unit will stop at the first station it finds in the direction you have chosen. Manual Tuning Use the cursor up or down arrow buttons to tune up or down the frequency band in small increments, or press and hold to increment quickly until you find a station you want to listen to.

Station Preset Buttons This feature allows you to store your favorite stations. They can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. 1. Select a frequency band. 2. Tune to the station required. 3. Press and hold one of the preset

buttons. The audio unit will also mute momentarily as confirmation.

You can repeat this on each frequency band and for each preset button. Clock Button This will allow you to adjust the clock settings. 1. Press the clock button until Set Hour

is displayed.

2. Use the cursor up or down arrow

buttons to set the correct hour.

3. Press the clock button again until Set

Minutes is displayed.

4. Use the cursor up or down arrow

buttons to set the correct minutes. Setting 24 Hour or 12 Hour Display 1. Press the MENU button until 24 Hour

is displayed.

2. Use the cursor up or down arrow

buttons to toggle between 24 hour or 12 hour display.

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Audio System

Menu Button This will allow you to adjust all of the audio system settings. Press the button repeatedly until the required setting is displayed. Use the cursor up or down arrow buttons to adjust the following settings: • Clock hour • Clock minutes 24 hour, 12 hour • Bass • Treble • • Balance • Fade • RDS AUX Button Connect your media device to the audio unit. See Media Hub (page 272). Select your media device as the audio source by pressing the AUX button. After connecting your media device, the first track will start to play automatically.

AUDIO UNIT - VEHICLES WITH: PREMIUM AM/FM/CD

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: The MyFord Touch system controls most of the audio features. See MyFord Touch™ (page 319).

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E156662CDGEFBAAudio System

- TUNE +: Press this button to manually search through the radio frequency band. Eject: Press this button to eject a CD. DISP: Press this button to switch the display screen off. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD. SOUND: Press this button to adjust the sound settings for Bass, Treble, Balance and Fade. ON/OFF and VOL: Press this button to switch the audio system off and on. Turn to adjust the volume. SOURCE: Press this button to access different audio modes, such as AM, FM and A/V input.

Note: You can operate your audio system for up to one hour after you switch the ignition off. Press the on and off control to operate the system with the ignition turned off. The system automatically turns off after one hour.

AUDIO UNIT - VEHICLES WITH: AM/FM/CD/SYNC WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band. Number block: In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. In CD mode, select a track. In phone mode, enter a phone number. Clock: Push to access clock settings. You can also set the clock by pressing the MENU button and scrolling to Clock Settings. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode).

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ABCDFGEKLMNOIIJE166684HHAudio System

Seek: Press and release these buttons to go to the previous or next preset radio station or disc track. Press and hold these buttons to fast forward to the previous or next strong radio station, memory preset or through the current disc track. On, off and volume: Press this button to switch the system off and on. Turn to adjust the volume. MENU: Press this button to access different audio system features. See Menu Structure later in this section. SOUND: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. Sound settings can be set for each audio source independently. PHONE: Press this button to access the phone features of the SYNC system. See SYNC™ (page 274). MEDIA: Press this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select Source. RADIO: Press this button to listen to the radio or change radio frequencies. Press the function buttons below the radio screen to select different radio functions.

Note: You can operate your audio system for up to one hour after you switch the ignition off. Press the on and off control to operate the system with the ignition turned off. The system automatically turns off after one hour. Note: Some features, such as SIRIUS satellite radio, may not be available in your location. Check with an authorized dealer.

AUDIO UNIT - VEHICLES WITH: AM/FM/CD/SYNC/SATELLITE RADIO

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band. Number block: In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. In CD mode, select a track. In phone mode, enter a phone number. Clock: Push to access clock settings. You can also set the clock by pressing the MENU button and scrolling to Clock Settings. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode).

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ABCDFGELMNOPJIJKE166685HHAudio System

Sound: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. Sound settings can be set for each audio source independently. Seek: Press and release these buttons to go to the previous or next preset radio station or disc track. Press and hold these buttons to fast forward to the previous or next strong radio station, memory preset or through the current disc track. On, off and volume: Press this button to switch the system off and on. Turn to adjust the volume. MENU: Press this button to access different audio system features. See Menu Structure later in this section. PHONE: Press this button to access the phone features of the SYNC system. See SYNC™ (page 274). MEDIA: Press this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select Source. SIRIUS: Press this button to listen to SIRIUS satellite radio. RADIO: Press this button to listen to the radio or change radio frequencies. Press the function buttons below the radio screen to select different radio functions.

DIGITAL RADIO Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com.

When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally.

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Audio System

When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief

sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.

HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Audio System

Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.

HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences

Pressing Scan disables HD2-HD7 channel search.

HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

SATELLITE RADIO SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474.

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Audio System

Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.

SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.

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Condition

Action

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Troubleshooting Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Invalid Channel

Unsubscribed Channel

The channel is no longer available. Your subscription does not include this channel.

No Signal

Updating…

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

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No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

Audio System

AUDIO INPUT JACK WARNINGS

Driving while distracted can result in loss of vehicle control, accident and injury. We strongly recommend that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

For safety reasons, do not connect or adjust the settings on your portable music player while your

vehicle is moving.

Store the portable music player in a secure location, such as the center console or the glove box, when your

vehicle is in moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.

The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male one-eighth inch (three and one-half millimeter) connectors at each end. 1. Make sure your vehicle is stationary with the radio and portable music players turned off.

2. Plug the extension cable from the

portable music player into the auxiliary input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired. 5. Switch the portable music player on

and adjust its volume to half its maximum level.

6. Press AUX until LINE or LINE IN

appears in the display. You should hear music from your device even if it is low.

7. Adjust the volume on your portable

music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls.

USB PORT (If Equipped)

The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 274). MEDIA HUB (If Equipped) The media hub is located in the center console and has the following features:

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USB ports Audio input SD card slot

AUDIO TROUBLESHOOTING

Audio unit display

Please check CD

CD drive malfunction

CD drive high temp.

Rectification

General error message for CD fault conditions, for example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc. If error persists contact an authorized dealer. General error message for CD fault conditions. For example a mechanism fault. Ambient temperature too hot – unit will not work until it has cooled down.

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E163858CBASYNC™

GENERAL INFORMATION

SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your

portable music player.

• Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions & Information).*

• Use applications, such as Stitcher, via

SYNC AppLink.**

• Access phonebook contacts and music

using voice commands. Stream music from your connected phone.

•

Text message.

• • Use the advanced voice recognition

system.

• Charge your USB device (if your device

supports this).

*These features are not available in all markets and require activation. **Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own.

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Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health

Report and to view the reports online.

• Required to activate the

subscription-based SYNC Services and to personalize your Saved Points and Favorites. Essential for keeping up with the latest software downloads available for SYNC.

•

• Access to customer support for any

questions you may have.

Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h). Safety Information

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

When using SYNC: • Do not operate playing devices if the

power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the

system. See an authorized dealer.

Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

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SYNC™

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you.

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.

• After pressing the voice button, wait

until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. Speak naturally, without long pauses between words.

•

• At any time, you can interrupt the

system while it is speaking by pressing the voice button.

Initiating a Voice Session

Initiate a voice session by pressing the voice button on the steering wheel controls. See

Voice Control (page 61).

When prompted you can say any of the following:

Voice command

If you want the system to carry out the following

Bluetooth Audio Cancel mobile (apps | applica- tions) Phone USB [1] Vehicle Health (Report)

Stream audio from your phone. Cancel the requested action. Access mobile applications.

Make calls. Access the device connected to your USB port. Run a vehicle health report.

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E142599SYNC™

If you want the system to carry out the following

Adjust the level of voice interaction and feedback.

Voice command Voice Settings | Voice Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit. You must say any of the voice commands that appear outside of open and close brackets. For example, where mobile (apps | applications) appears, you must say mobile followed by either apps or applications. You do not need to say words that appear within square brackets. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick. Note: SYNC Services and Vehicle health report are only available in the United States of America.

System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.

When prompted say the following:

The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Initiate a voice session by pressing the voice button on the steering wheel controls. See

Voice Control (page 61).

Voice command

If you want the system to carry out the following

Voice Settings | Voice Preferences Followed by either of the following: Interaction Mode Standard Interaction Mode Advanced The system defaults to the standard interaction mode.

Provide more detailed interaction and guidance.

Provide less audible interaction and more tone prompts.

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E142599SYNC™

Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that

correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.

Voice command

If you want the system to carry out the following

Confirmation Prompts Off Confirmation Prompts On

Make a best guess from the command; you may still occa- sionally be asked to confirm settings. Clarify your voice command with a short question.

The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification.

For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe."

Voice command

If you want the system to carry out the following

Media Candidate Lists Off Media Candidate Lists On Phone Candidate Lists Off Phone Candidate Lists On

Make a best guess from the media candidate list. You may still occasionally be asked questions. Clarify your voice command for media candidates. Make a best guess from the phone candidate list. You may still occasionally be asked questions. Clarify your voice command for phone candidates.

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SYNC™

USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID.

Ending a call.

Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone's compatibility, see your cell phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Cell Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cell phone. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission). Note: To scroll through the menus, press the up and down arrows on your audio system. Wirelessly pairing your cell phone with SYNC allows you to make and receive hands-free calls.

Press the phone button. When the display indicates there is no cell phone paired, do the following: Message No Phone Paired Find SYNC

Press the OK button. 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See

Action and Description

your device's manual if necessary.

3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

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SYNC™

Depending on your cell phone's capability and your market, the system may prompt you with questions, such as setting the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

Press the phone button, then scroll to:

Pairing Subsequent Cell Phones Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission).

Message

Phone settings Bluetooth device Add

Find SYNC

Action

Press the OK button. Press the OK button. Press the OK button. When the following message appears in the display. 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See

your device's manual if necessary.

3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

The system then prompts with questions, such as if you would like to set the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) or download your phonebook.

Phone Voice Commands Press the voice icon and say:

Voice Commands

Phone You can then say any of the following commands. Call History Incoming Call History Missed Call History Outgoing

Voice Commands

Phonebook ___ Phonebook ___ at Home Phonebook ___ at Work Phonebook ___ in Office Phonebook ___ on Cell

___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom".

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SYNC™

Voice Command

[Phone] Settings [Message] Notification On [Phone] Settings [Message] Notification Off [Phone] Settings [Set] Phone Ringer [Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off Battery Phone Name Signal Text Message Inbox Send [New] Text Message You do not need to say word contained within brackets for the system to understand your command. Note: To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu. Phonebook Commands When you ask SYNC to access content, for example the phonebook name or number, the requested information appears in the display to view.

You can also say any of the following:

Voice Command

Call ___ Call ___ at Home Call ___ at Work Call ___ in Office Call ___ on Mobile Call ___ on Other Dial None of these commands are available until your cell phone information is completely downloaded using Bluetooth. ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom". The following commands are only available during active calls:

Voice Commands

Go To Privacy Hold Join Phone Menu Commands To access the phone menu with voice commands, press the voice button and when prompted say:

Voice Command

[Phone] Menu You can then say any of the following: [Phone] Connections | [Media] Connec- tions | [Bluetooth] Connections

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SYNC™

Making a Call Press the voice button and when prompted say:

Action and Description

Voice Command

Call ___

This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Use to enter a phone number digit by digit.

Dial When the system confirms the number say one of the following commands: Dial delete

To confirm the number and initiate the call. To erase the last spoken digit. You can also press the left arrow button. To erase all spoken digits. You can also press and hold the left arrow button.

clear

To end a call, press and hold the red phone button.

Receiving Calls When receiving a call, you can: • Answer the call by pressing the phone

button.

• Reject the call by pressing and holding

Phone Options during an Active Call During an active call, you have more menu features that become available, for example putting a call on hold or joining calls. Use the arrow buttons to scroll through the menu options.

the red phone button. Ignore the call by doing nothing.

• Press the MENU button during an active call, then scroll to: Action and Description

Message

Press the OK button.

Active call Select one of the following: Mute Call Privacy

Press the OK button to mute the call. Press the OK button to switch a call from an active hands-free envir- onment to your cell phone for a more private conversation. Press the OK button to put an active call on hold. Join two separate calls. SYNC supports a maximum of three callers on a multiparty call or conference call.

Hold Join calls

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SYNC™

Message

Action and Description

1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands

to place the second call. Once actively in the second call, press MENU.

3. Scroll to Join Calls, and press the OK button. Wait until the following

message appears.

Enter Tones

Phonebook

Call History

Press the OK button.

Join calls Enter tones such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. To access your phonebook contacts. 1. Press the OK button to select, and then scroll through your

2. Press the OK button again when the desired selection appears in

phonebook contacts.

the display.

3. Press the phone button to call the contact.

To access your call history log. 1. Press the OK button to select, then scroll through your call history

options (incoming, outgoing or missed).

2. Press the OK button when the desired selection appears in the

display.

3. Press the phone button to call the selection.

Return

Exit the current menu.

Accessing Features Through the Phone Menu The phone menu allows you to redial a