2016 Ford Transit Connect Owners Manual

Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services You can connect to SYNC Services using voice commands or by selecting a menu item on the touchscreen.

To use voice commands, press the voice button and say:

Voice Command

Action and Description

Services

This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts to request the desired service, for example traffic or directions.

Once connected to SYNC Services, you can also say the following: What Can I Say Services Help

Receive a list of available services from which to choose. To return to the Services main menu. Receive system help.

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If your vehicle is equipped with Navigation, press the I (Information) button. If your vehicle is not equipped with Navigation, press the green tab on your touchscreen.

To use the touchscreen select:

Menu Item

Connect to Services

This command initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts to request the desired service.

Receiving Turn-by-Turn Directions Press the voice button and say:

Voice Command

Action and Description

Directions

Business Search

Search near me

Operator

To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instruc- tions as you travel toward your destination. To find a business or type of business. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends. You then receive audible and visual driving instruc- tions as you travel toward your destination. To find the closest business or type of business to your location, within business search. Provides you with further assistance within Directions and Business Search. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by

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Voice Command

Action and Description

Yes [During an active route]

category, residential addresses by street address or by name or specific street inter- sections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support. If you miss a turn, SYNC automatically asks if you want the route updated. Say yes when prompted and the system sends a new route to your vehicle.

Disconnecting from SYNC Services To use the steering wheel controls, press and hold the hang-up phone button on the steering wheel.

To use voice commands, press the voice button and say:

Voice Command

Good-bye

SYNC Services Quick Tips

Tips

Personalizing

Push to interrupt

Portable

You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, for example Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.

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SYNC Services Voice Commands

If your vehicle is equipped with Navigation, SYNC Services downloads your requested

destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 372). If your vehicle is not equipped with Navigation, when a route has been downloaded (non-navigation systems), you can press the voice button on the steering wheel controls and say any of the following commands to receive directions:

Services

Voice command

Cancel Route Route Status Route Summary Update Route Help

Sirius Travel Link (If Equipped)

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.

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E142599Menu Item Traffic on Route Traffic Nearby

Fuel Prices

Movie Listings

Weather

MyFord Touch™

Action and Description

Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Touch this button to view nearby movie theaters and their show times, if available. Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Map

Select to see the weather map, which can show storms, radar information, charts and winds. Select to choose from a listing of weather locations.

Area

Sports Info

Ski Conditions

Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Touch this button to view ski conditions for a specific area.

Sirius Travel Link Voice Commands

Press the voice button on the steering wheel controls. When prompted, say any of the following or a similar command:

Voice command

Show Traffic Show Weather Help

Alerts

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.

Press Alerts, then choose from any of the following services:

Message View Delete Delete All

Action and Description

The complete message The message Messages

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Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag, excluding knee airbags and rear inflatable safety belts where fitted or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. For more information about the 911 Assist feature visit:

Website

visit www.SYNCMyRide.com

www.SYNCMyRide.ca www.syncmaroute.ca

See Supplementary Restraints System (page 36). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 170). Important information regarding the fuel pump shut-off is in this chapter.

This screen displays any system messages (such as an SD card fault). Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Calendar

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month. 911 Assist

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay

response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly.

Note: The SYNC 911 Assist feature must be set on prior to the incident.

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Setting 911 Assist On If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Then select:

Message

Apps 911 Assist On You can also access 911 Assist by pressing:

Message

Settings Phone 911 Assist Or you can also select: Help 911 Assist

To make sure that 911 Assist works properly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on prior to the incident. You must pair and connect a Bluetooth-enabled and compatible phone to SYNC.

•

•

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number.

•

In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: •

SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

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911 Assist May Not Work If: •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phones(s) previously paired or connected to the system are thrown from the vehicle.

•

•

911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report (If Equipped, US Only)

WARNING

Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information. • • Open recalls and Field Service Actions. Items noted during vehicle inspections • by your authorized dealer that still need servicing.

Scheduled maintenance.

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Making a Report If you want to run a report by using the touchscreen, select:

Where Am I? For information about your current location, select:

Message

Apps Vehicle Health Report

Message

Where Am I?

Action and Descrip-

tion

View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays.

NAVIGATION Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. Your navigation system is comprised of two main features, destination mode and map mode. Destination Mode To set a destination, press the green corner of your touchscreen, then press:

Menu Item

Dest. Choose any of the following: My Home Favorites

You can also run a vehicle health report by voice command.

Press the voice button and when prompted say:

Voice command

Vehicle Health Report Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information.

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E142599Menu Item

Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route

MyFord Touch™

For an address destination entry, press: Action and Descrip-

Menu Item

tion

Go

Pressing this button makes the address location appear on the map.

To choose a previous destination, press:

Menu Item

Previous Destina- tions

Action and Descrip-

tion

The last 20 destina- tions you have selected appear.

To set your destination, enter the necessary information into the highlighted text fields (in any order). Once you have chosen your destination press:

Menu Item

Set as Dest

Action and Description

To make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. You can then choose your route from three different options. Fastest Route

Uses the fastest moving roads possible. Uses the shortest distance possible. Uses the most fuel-efficient route.

Shortest Route Eco Route

To begin navigation press:

Menu Item

Start Route

Action and Description

You can cancel the route or have the system demo the route for you.

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Menu Item

Action and Description

During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving.

Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. Point of Interest (POI) Categories

Main Categories

Food/Drink & Dining Travel & Transportation Financial Emergency Community Health & Medicine Automotive Shopping Entertainment & Arts Recreation & Sports Government Domestic Services

Subcategories

Restaurant Golf Parking Home & Garden

Subcategories

Personal Care Services Auto Dealership Govt Office Public Transit Education

To expand these listings, press the + in front of the listing. The system also allows you to sort alphabetically, by distance or by cityseekr listings (if available). cityseekr Note: cityseekr point of interest (POI) information is limited to approximately 912
cities (881 in the United States, 20 in Canada and 11 in Mexico).

cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions.

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When you have selected a point of interest, the location and information appear, such as address and phone number. If cityseekr lists the point of interest, more information is available, such as a brief description, check-in and checkout times or restaurant hours. For a longer review, a list of services and facilities, the average room, meal price or the website press:

Menu Item

More Information

This screen displays the point of interest icon such as:

Hotel

Coffeehouse

Food & Drink

Nightlife

Attraction

Laundry

Business center

24 hour room service Fitness center Internet access

When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons, such as: • Restaurant • • Handicap facilities • • Refrigerator • • • • Pool • Wi-FI For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address. For hotels, cityseekr can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address. Setting Your Navigation Preferences

Select settings for the system to take into account when planning your route.

To access the settings options, press

Menu Item

This icon appears when your selection exists in multiple categories within the system.

Settings Navigation

You can then select any of the following options.

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E143884E142636E142637E142638E142639E142640E142607Menu Item Map Preferences Then select any of the following: Breadcrumbs

Turn List Format

Parking POI Notification

MyFord Touch™

Second Level Messages, Actions and Descriptions

Display your vehicle’s previously traveled route with white dots. You can switch this feature: On Off Have the system display your turn list Top to Bottom When parking point of interest notification is on, the icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map when other points of interest display. Set the auto- matic parking point of interest notification. You can switch this feature: On

Bottom to Top

Off

Menu Item

Second Level Messages, Actions and Descriptions

Route Preferences Then select any of the following: Preferred Route

Always use Preferred Route

Eco Time Penalty Avoid

Use HOV Lanes

Ecological

Fastest Route

Choose to have the system display your chosen route type. Shortest Route Bypass route selection in destination programming. The system only calculates one route based on preferred route setting. When activated, the system uses your selected route type to calculate only one route to the desired destination. Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. When activated, you can to choose to have the system avoid highways, toll roads, ferries, and car trains when planning your route. Have the system use high-occupancy vehicle lanes, if available, when planning your route.

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Menu Item

Second Level Messages, Actions and Descriptions

Navigation Preferences Then select any of the following: Guidance Prompts

Auto - Fill State/Province

Select the type of prompts the system uses. Tones Only Have the system automatically fill in this information based on what you have already entered into the system. You can switch this feature: On

Voice and Tones

Off

Menu Item

Second Level Messages, Actions and Descriptions

Traffic Preferences Then select any of the following: Avoid Traffic Problems

You can choose how you want the system to handle traffic problems along your route. Automatic

Manual

Have the system reroute you to avoid traffic incidents that develop and impact the current route. The system does not provide a traffic alert notific- ation Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation.

Traffic alert notification You are also able to switch on and off the 11
traffic map icons.

Activate traffic alert notifications on or off. These icons will alert you to traffic and driving conditions including accidents, closures and weather conditions.

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Menu Item

Avoid Areas

Second Level Messages, Actions and Descriptions Choose areas which you want the system to avoid when calculating a route for you

Then select any of the following: Add

Once you make a selection, the system tries to avoid the area(s) if possible for all routes. Select this button to program an entry, then choose a destination entry method. You can edit the name or location of a destination or remove it from your selections. To remove an area from your selection, choose the listing on the screen. The screen will change, then press delete and confirm the deletion.

Delete

Map Mode Press the green bar in the upper right area of the touchscreen to view map mode. Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks (when available). 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints and railways. 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies and improves with updated map releases.

Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up and 3D.

Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is available for map scales up to 2.5 miles (4
kilometers). The system remembers this setting for larger map scales, but shows the map in North up only. If the scale returns below this level, the system restores Heading up.

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North up (2D map) always shows the northern direction to be upward on the screen.

3D map mode provides an elevated perspective of the map. This viewing angle can be adjusted and the map can be rotated 180 degrees by touching

the map twice, and then dragging your finger along the shaded bar with arrows at the bottom of the map.

You can also select the following options:

Menu Items

Description

View

Menu

Switches between full map, street list and exit view in route guidance. Displays a pop-up box that allows direct access to navigation settings.

Press the speaker button on the map to mute route guidance. When the light on the button

illuminates, the feature is on. The speaker button appears on the map only when route guidance is active.

Re-center the map by pressing this icon whenever you scroll the map away from your vehicle’s

current location. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map

scale. The map zoom level then synchronizes with vehicle speed. The slower your vehicle is traveling, the farther the map zooms in; the faster your vehicle is traveling, the farther the map zooms out. To switch off the feature, just press the + or - button again. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. Map Icons

Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in a window on the top

center part of the screen.

Address book entry default icon(s) indicates the location on the map of an address book entry. This is the default symbol shown after the entry has been stored to the Address Book by any method other than the map. You can select from any of the 22 icons available. You can use each icon more than once.

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Home indicates the location on the map currently stored as the home position. You can only save one address from the Address Book as your Home

entry. You cannot change this icon.

POI (Point Of Interest) icons indicate locations of any point of interest categories you choose to display on the map. You can choose to display three point of interest categories on the map at one time.

Starting point indicates the starting point of a planned route.

Waypoint indicates the location of a waypoint on the map. The number inside the circle is different for each waypoint and represents the position of the

waypoint in the route list.

Destination symbol indicates the ending point of a planned route.

Next maneuver point indicates the location of the next turn on the planned route.

No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation

in an area with poor GPS access. Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options:

Menu Item

Set as Dest

Set as Waypoint Save to Favorites POI Icons

View / Edit Route

Action and Description

Touch this button to select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch this button. Touch this button to set the current location as a waypoint. Touch this button to save the current location to your favorites. Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. You can switch these features: On When on an active route, select any of the following options: View Route Edit Destination/Waypoints Edit Turn List

Off

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Menu Item

Action and Description

Detour Edit Route Preferences Edit Traffic Preferences Cancel Route

The following commands can only be used when a navigation route is active:

Voice command

Detour Cancel Route Show Route Repeat Instruction Turn List One-shot Destination Street Address To set a destination with voice commands, you can say:

Voice Command

Find an Address

Action and Descrip-

tion

The system asks you to say the full address. The system displays an example on-screen.

You can then speak the address naturally, such as "One two three four Main Street, Anytown".

HERE is the digital map provider for the navigation application. If you find map data errors, you may report them directly to HERE by going to www.here.com/mapcreator. HERE evaluates all reported map errors and responds with the result of their investigation by e-mail. Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-866-462-8837 (in Mexico, call 01-800-557-5539) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available. Navigation Voice Commands

When in navigation mode, press the voice button on the steering wheel controls.

After the tone, say any of the following or a similar command:

Voice command

Destination Zoom Out Zoom In Where Am I Help

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E142599Accessories

Interior light kit.

• Cargo organizers. • Carpeted floor mats. • • Premium carpeted floor mats. • Rear seat entertainment*. Lifestyle • Ash cup and smokers packages. • Roof racks and carriers*. Peace of Mind • Auto-dimming interior mirror. • • • • Remote start. • Vehicle security systems. • Wheel locks. *Ford Licensed Accessory. The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer.

Back-up alarm*. Bumper-mounted parking sensor*. Locking fuel plug.

For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site:

Web Address (United States) www.Accessories.Ford.com

Web Address (Canada) www.Accessories.Ford.ca

Ford Accessories are available for your vehicle through an authorized Ford dealer. Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Original Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company warrants your accessory through the warranty that provides the greatest benefit: • •

24 months, unlimited mileage. The remainder of your new vehicle limited warranty.

Contact an authorized dealer for details and a copy of the warranty. Exterior Style • Graphics. • Hitch and towing accessories. • • • • Wheels. Interior Style • All-weather floor mats. • Cargo area protectors.

Keyless entry. Side window deflectors. Splash guards.

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Accessories

•

For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment,

passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer. • Mobile communications systems may

harm the operation of your vehicle, particularly if their manufacturer did not design them specifically for automotive use. If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability, and may adversely affect the performance of other electrical systems in the vehicle.

•

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Extended Service Plan (ESP)

PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage. Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP you minimize your risk for unexpected repair bills and rising repair costs. Up to 1,000+ Covered Vehicle Components There are four core Extended Service Plans with different levels of coverage. Ask your authorized dealer for details. 1. PremiumCARE - Our most

comprehensive coverage. With over 1,000 covered components, this plan is so complete that we generally only discuss what’s not covered.

2. ExtraCARE - Covers 113 components, and includes many high-tech items. 3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29 critical

components.

Ford Extended Service Plan is honored by all authorized Ford dealers in the U.S., Canada and Mexico. It is the extended service plan authorized and backed by Ford Motor Company.

That means you get: • Reliable, quality service at any Ford or

Lincoln dealership

• Repairs performed by factory trained

technicians, using genuine parts

Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs. Extended Rental Benefits If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including bumper to bumper warranty repairs, and Field Service Actions. Roadside Assistance Exclusive 24/7 roadside assistance, including: •

Towing, flat-tire change and battery jump starts

• Out of fuel and lock-out assistance. •

Travel expense reimbursement for lodging, meals and rental car.

• Destination assistance for taxi, shuttle,

rental car coverage and emergency transportation.

Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.

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Avoid the Rising Cost of Properly Maintaining Your Vehicle! Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • Windshield wiper blades. • • • • • • •

Spark plugs. The clutch disc. Brake pads and linings. Shock absorbers. Struts. Engine Belts. Engine coolant hoses, clamps and o-rings.

• Diesel exhaust fluid replenishment. Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O. Box 321067
Detroit, MI 48232

SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: • Rental reimbursement. • Coverage for certain maintenance and

wear items.

• Protection against repair costs after your New Vehicle Limited Warranty Coverage expires.

• Roadside Assistance benefits. There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers. Note: Repairs performed outside of Canada, the United States and Mexico are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you.

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Scheduled Maintenance

GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 249). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Why Maintain Your Vehicle at Your Dealership? Factory-Trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.

Genuine Ford and Motorcraft® Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to one year or 10000 miles (16000 kilometers).

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Scheduled Maintenance

When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See Oil Change Indicator Reset (page 198). If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5000 miles (8000
kilometers) from your last oil change. Never exceed one year or 10000 miles (16000 kilometers) between oil change intervals. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.

Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle’s normal maintenance. Please consult your warranty information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.

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Scheduled Maintenance

Check every month

Engine oil level.

Function of all interior and exterior lights.

Tires (including spare) for wear and proper pressure.

Windshield washer fluid level.

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.

Cooling system fluid level and coolant strength.

Door weatherstrips for wear. Lubricate if necessary.

Hinges, latches and outside locks for proper operation. Lubricate if necessary.

Parking brake for proper operation.

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.

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Scheduled Maintenance

Multi-Point inspection

Accessory drive belt(s) Battery performance

Engine air filter

Exhaust system

Exterior lamps operation

Fluid levels*; fill if necessary

For oil and fluid leaks Half-shaft dust boots

Hazard warning system operation

Horn operation

Radiator, cooler, heater and air conditioning

hoses

Suspension components for leaks or

damage

Steering and linkage

Tires (including spare) for wear and proper

pressure**

Windshield for cracks, chips or pits Washer spray and wiper operation

* Brake, coolant recovery reservoir, automatic transmission and window washer **If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.

This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying a message in the information display. The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.

Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle. NORMAL SCHEDULED MAINTENANCE Intelligent Oil-Life Monitor™ Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.

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Scheduled Maintenance

When to expect the message prompting you to change your oil

Interval

7500-10000 miles (12000-16000 km)

5000-7499 miles (8000-11999 km)

3000-4999 miles (5000-7999 km)

Vehicle use and example

Normal

Normal commuting with highway driving No, or moderate, load or towing Flat to moderately hilly roads No extended idling

Severe Moderate to heavy load or towing Mountainous or off-road conditions Extended idling Extended hot or cold operation

Extreme

Maximum load or towing Extreme hot or cold operation

Maintenance Intervals

At every oil change interval as indicated by the information display*

Change engine oil and filter.** Rotate the tires. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, rotors, hoses and parking brake. Inspect the engine cooling system strength and hoses. Inspect the exhaust system and heat shields. Inspect the rear axle and U-joints. Inspect the half-shaft boots. Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.

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Scheduled Maintenance

At every oil change interval as indicated by the information display*

Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. * Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. ** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 197).

Every 20000 miles (32000
km) Every 30000 miles (48000
km) At 100000 miles (160000
km)

Every 100000 miles (160000 km)

Every 150000 miles (240000 km)

Other maintenance items 1
Replace cabin air filter.

Replace engine air filter.

Change engine coolant. 2

Replace spark plugs.

Inspect accessory drive belt(s). 3
Change automatic transmission fluid.

Replace accessory drive belt(s). 4

1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. 2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). 3 After initial inspection, inspect every other oil change until replaced. 4 If not replaced within the last 100000 miles (160000 kilometers).

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Scheduled Maintenance

SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.

Perform the services shown in the following tables when specified, or within 3000 miles (4800 kilometers) of a message indicating that an oil change is required appears in the information display. • Example 1: The oil change required message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000-kilometer) automatic transmission fluid replacement.

• Example 2: The oil change required message has not come on, but the odometer reads 30000 miles (48000
kilometers) (for example, the Intelligent Oil-Life Monitor was reset at 25000 miles [40000 kilometers]). Perform the engine air filter replacement.

As required

Towing a trailer or using a car-top carrier

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart.

Every 30000 miles (48000
km) Every 60000 miles (96000
km)

Change automatic transmission fluid.

Replace spark plugs.

Extensive idling or low-speed driving for long distances, as in heavy commercial use

(such as delivery, taxi, patrol car or livery)

As required

Inspect frequently, service as required

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. Replace cabin air filter. Replace engine air filter.

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Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use

(such as delivery, taxi, patrol car or livery)

Every 30000 miles (48000
km) Every 60000 miles (96000
km) * This is an optional feature.

Change automatic transmission fluid.

Replace spark plugs.

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service as required

Every 5000 miles (8000
km)

Every 5000 miles (8000
km) or six months

Replace cabin air filter. Replace engine air filter. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Rotate tires, inspect tires for wear and measure tread depth.

Change engine oil and filter. * Perform multi-point inspection. Change automatic transmission fluid.

Every 30000 miles (48000
km) * Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 197).

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Scheduled Maintenance

SCHEDULED MAINTENANCE RECORD

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END USER LICENSE AGREEMENT SYNC End User License Agreement (EULA) •

You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("FORD SOFTWARE") are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved.

•

•

•

The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and "online" or electronic documentation ("THIRD PARTY SOFTWARE") are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as "SOFTWARE".

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: •

You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.

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Appendices

•

Description of Other Rights and Limitations • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

•

• Single EULA: The end user

documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.

• SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE's