2014 Ford Transit Connect Owners Manual

to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote

become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name. Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy. THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL

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Appendices

WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. © Gracenote 2007. FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING

Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met.

The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Extended Service Plan (ESP)

PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage. Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP you minimize your risk for unexpected repair bills and rising repair costs. Up to 1,000+ Covered Vehicle Components There are four Extended Service Plans with different levels of coverage. Ask your authorized dealer for details. 1. PremiumCARE - Our most

comprehensive coverage. With over 1,000 covered components, this plan is so complete that we generally only discuss what’s not covered.

2. ExtraCARE - Covers 113 components, and includes many high-tech items. 3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29 critical

components.

Ford Extended Service Plan is honored by all authorized Ford dealers in the U.S. and Canada. It is the only extended service plan authorized and backed by Ford Motor Company.

That means you get: • Reliable, quality service at any Ford or

Lincoln dealership

• Repairs performed by factory trained

technicians, using genuine parts

Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs. Extended Rental Benefits If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including bumper to bumper warranty repairs, and Field Service Actions. Roadside Assistance Exclusive 24/7 roadside assistance, including: •

Towing, flat-tire change and battery jump starts

• Out of fuel and lock-out assistance. •

Travel expense reimbursement for lodging, meals and rental car.

• Destination assistance for taxi, shuttle,

rental car coverage and emergency transportation.

Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.

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Spark plugs (except in California). The clutch disc. Brake pads and linings. Shock absorbers. Belts and hoses.

Avoid the Rising Cost of Properly Maintaining Your Vehicle! Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • Windshield wiper blades. • • • • • • Diesel exhaust fluid replenishment. Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O. Box 8072
Royal Oak, MI 48068-0039

SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: • Rental reimbursement. • Coverage for certain maintenance and

wear items.

• Protection against repair costs after your New Vehicle Limited Warranty Coverage expires.

• Roadside Assistance benefits. There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating authorized Ford Motor Company dealers. Note: Repairs performed outside of Canada and the United States are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you.

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Scheduled Maintenance

GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 237). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Why Maintain Your Vehicle at Your Dealership? Factory-Trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.

Genuine Ford and Motorcraft® Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to one year or 10000 miles (16000 kilometers).

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When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See Oil Change Indicator Reset (page 182). If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5000 miles (8000
kilometers) from your last oil change. Never exceed one year or 10000 miles (16000 kilometers) between oil change intervals. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.

Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle’s normal maintenance. Please consult your warranty information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.

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Check every month

Engine oil level.

Function of all interior and exterior lights.

Tires (including spare) for wear and proper pressure.

Windshield washer fluid level.

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.

Cooling system fluid level and coolant strength.

Door weatherstrips for wear. Lubricate if necessary.

Hinges, latches and outside locks for proper operation. Lubricate if necessary.

Parking brake for proper operation.

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.

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Multi-Point inspection

Accessory drive belt(s) Battery performance

Engine air filter

Exhaust system

Exterior lamps operation

Fluid levels*; fill if necessary

For oil and fluid leaks Half-shaft dust boots

Hazard warning system operation

Horn operation

Radiator, cooler, heater and air conditioning

hoses

Suspension components for leaks or

damage

Steering and linkage

Tires (including spare) for wear and proper

pressure**

Windshield for cracks, chips or pits Washer spray and wiper operation

* Brake, coolant recovery reservoir, automatic transmission and window washer **If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.

This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED in the information display. The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.

Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle. NORMAL SCHEDULED MAINTENANCE Intelligent Oil-Life Monitor® Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.

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When to expect the OIL CHANGE REQUIRED message Vehicle use and example

Interval

7500-10000 miles (12000-16000 km)

5000-7499 miles (8000-11999 km)

3000-4999 miles (5000-7999 km)

Normal

Normal commuting with highway driving No, or moderate, load or towing Flat to moderately hilly roads No extended idling

Severe Moderate to heavy load or towing Mountainous or off-road conditions Extended idling Extended hot or cold operation

Extreme

Maximum load or towing Extreme hot or cold operation

Maintenance Intervals

At every oil change interval as indicated by the information display*

Change engine oil and filter.** Rotate the tires. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect the engine cooling system strength and hoses. Inspect the exhaust system and heat shields. Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles). Inspect the half-shaft boots. Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U- joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).

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At every oil change interval as indicated by the information display*

Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. * Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. ** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 181).

Every 20000 miles (32000
km) Every 30000 miles (48000
km) At 100000 miles (160000
km)

Every 100000 miles (160000 km)

Every 150000 miles (240000 km)

Other maintenance items 1
Replace cabin air filter.

Replace engine air filter.

Change engine coolant. 2

Replace spark plugs.

Inspect accessory drive belt(s). 3
Change automatic transmission fluid.

Replace accessory drive belt(s). 4

1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. 2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). 3 After initial inspection, inspect every other oil change until replaced. 4 If not replaced within the last 100000 miles (160000 kilometers).

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Scheduled Maintenance

SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.

Perform the services shown in the following tables when specified, or within 3000 miles (4800 kilometers) of a message indicating that an oil change is required appears in the information display. • Example 1: The oil change required message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000-kilometer) automatic transmission fluid replacement.

• Example 2: The oil change required message has not come on, but the odometer reads 30000 miles (48000
kilometers) (for example, the Intelligent Oil-Life Monitor was reset at 25000 miles [40000 kilometers]). Perform the engine air filter replacement.

Towing a trailer or using a car-top carrier

As required

Every 30000 miles (48000
km)

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. Change automatic transmission fluid.

Extensive idling or low-speed driving for long distances, as in heavy commercial use

(such as delivery, taxi, patrol car or livery)

As required

Inspect frequently, service as required

Every 30000 miles (48000
km) Every 60000 miles (96000
km) * This is an optional feature.

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. Replace cabin air filter. Replace engine air filter. Change automatic transmission fluid.

Replace spark plugs.

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Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service as required

Every 5000 miles (8000
km)

Every 5000 miles (8000
km) or six months

Replace cabin air filter. Replace engine air filter. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Rotate tires, inspect tires for wear and measure tread depth.

Change engine oil and filter. * Perform multi-point inspection. Change automatic transmission fluid.

Every 30000 miles (48000
km) * Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 181).

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SCHEDULED MAINTENANCE RECORD

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampScheduled Maintenance

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E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampIndex

A/C See: Climate Control..........................................88
About This Manual...........................................7
ABS See: Brakes............................................................122
ABS driving hints See: Hints on Driving With Anti-Lock

Brakes.................................................................122
Accessories....................................................365
Exterior style........................................................365
Interior style.........................................................365
Lifestyle.................................................................365
Peace of mind.....................................................365
Accessories See: Replacement Parts

Recommendation.............................................11
Adjusting the Headlamps.........................188
Horizontal Aim Adjustment............................189
Vertical Aim Adjustment.................................188
Adjusting the Steering Wheel....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control..........................................88
Air Vents............................................................88
Center Air Vents....................................................88
Side Air Vents........................................................89
Alarm See: Anti-Theft Alarm........................................54
Anti-Theft Alarm............................................54
Alarm System........................................................54
Arming the Alarm.................................................54
Disarming the Alarm...........................................54
Triggering the Alarm............................................54
Appendices....................................................367
Audible Warnings and Indicators.............75
Automatic Transmission Warning

Chime...................................................................76
Headlamps On Warning Chime......................75
Key in Ignition Warning Chime.........................75
Parking Brake On Warning Chime..................75
Audio Control...................................................55
Audio Input Jack...........................................256
Audio System................................................242
General Information..........................................242
Audio Troubleshooting...............................257

Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button..........................................................246
Clock Button........................................................245
Frequency Band Buttons................................245
Menu Button........................................................246
Sound Button......................................................245
Station Preset Buttons....................................245
Station Tuning Buttons...................................245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control.........................91
Mono Mode............................................................92
Switching Mono Mode Back On.....................92
Switching Mono Mode Off................................92
Temperature Control..........................................92
Automatic Transmission.............................119
Brake-Shift Interlock.........................................120
If Your Vehicle Gets Stuck In Mud or

Snow....................................................................121

SelectShift Automatic®

Transmission....................................................119

Understanding the Positions of Your

Automatic Transmission..............................119

Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106
12 Volt DC Power Point.....................................106

Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats..................................................20
Types of Booster Seats.......................................21
Brake Fluid Check.........................................184
Brakes................................................................122
General Information...........................................122
Breaking-In......................................................152
Bulb Specification Chart...........................194

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Index

Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134
Installing the Net................................................134
Removing the Net...............................................135
Car Wash See: Cleaning the Exterior..............................202
Center Console..............................................107
Changing a Bulb...........................................189
Central High Mounted Brake Lamp.............192
Front Fog Lamps.................................................192
Headlamp.............................................................190
Interior Lamps......................................................193
License Plate Lamp...........................................193
Rear Lamps...........................................................192
Side Direction Indicator.....................................191
Changing a Fuse............................................176
Fuses........................................................................176
Changing a Road Wheel...........................230
Dissimilar Spare Wheel and Tire Assembly

Information.......................................................231
Stowing the Flat or Spare Tire......................234
Tire Change Procedure....................................232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196
2.5L Engine............................................................197
EcoBoost Engines..............................................196
Changing the Wiper Blades.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety.......................................................13
General Information.............................................13
Child Safety Locks..........................................24
Left-Hand Side......................................................24
Right-Hand Side...................................................24
Child Seat Positioning...................................22
Cigar Lighter...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine....................................203

Cleaning the Exterior..................................202
Cleaning Plastic Exterior Parts.....................203
Exterior Chrome.................................................202
Stripes or Graphics (if equipped)................202
Underbody...........................................................203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades...........................................................204
Clearing All MyKeys.......................................44
Climate Control..............................................88
Principle of Operation........................................88
Clock....................................................................81
Type 1.........................................................................81
Type 2........................................................................81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check.............................182
Cornering Lamps............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43
Programming/Changing Configurable

Settings...............................................................44
Cruise Control..................................................56
Principle of Operation.......................................132
Cruise control See: Using Cruise Control................................132
Cup Holders....................................................107
Customer Assistance.................................160
Data Recording..................................................9
Event Data Recording...........................................9
Service Data Recording........................................9
Daytime Running Lamps.............................63
Vehicles With Halogen Headlamps..............63
Digital Radio...................................................251
HD Radio Reception and Station

Troubleshooting............................................252
Direction Indicators.......................................65
Driver and Passenger Airbags...................34
Children and Airbags...........................................34
Proper Driver and Front Passenger Seating

Adjustment........................................................34
Driving Aids.....................................................133
Driving Hints....................................................152

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Index

Driving Through Water................................153
DRL See: Daytime Running Lamps.........................63
Economical Driving......................................152
Emission Control System...........................116
On-Board Diagnostics (OBD-II).....................117
Readiness for Inspection/Maintenance

(I/M) Testing....................................................118
End User License Agreement..................367
SYNC® End User License Agreement

(EULA)..............................................................367
Engine Block Heater......................................111
Using the Engine Block Heater........................111
Engine Coolant Check................................182
Adding Engine Coolant.....................................183
Checking the Engine Coolant.........................182
Recycled Engine Coolant.................................183
Severe Climates..................................................184
Engine Immobilizer See: Passive Anti-Theft System.....................53
Engine Oil Check............................................181
Adding Engine Oil................................................181
Engine Oil Dipstick - 2.5L............................181
Engine Oil Dipstick........................................181
Engine Specifications - 2.5L.....................237
Drivebelt Routing...............................................238
Engine Specifications.................................237
Drivebelt Routing................................................237
Entertainment................................................321
AM/FM Radio......................................................323
Bluetooth Audio.................................................339
Browsing Device Content.................................321
CD............................................................................334
SD Card Slot and USB Port............................335
SIRIUS® Satellite Radio (If Equipped and

Activated)........................................................329

Supported Media Players, Formats and

Metadata Information................................338

Essential Towing Checks............................147
Before Towing a Trailer.....................................148
Hitches....................................................................147
Launching or Retrieving a Boat or Personal

Watercraft........................................................149
Safety Chains.......................................................147
Trailer Brakes........................................................148
Trailer Lamps.......................................................148
Trailer Towing Connector.................................147
When Towing a Trailer......................................148
Event Data Recording See: Data Recording..............................................9
Export Unique Options..................................12
Extended Service Plan (ESP).................382
SERVICE PLANS (CANADA ONLY)............383
SERVICE PLANS (U.S. Only).........................382
Exterior Mirrors................................................69
Fold Away Exterior Mirrors................................70
Power Exterior Mirrors........................................69

Fastening the Safety Belts..........................26
Safety Belt Extension Assembly....................28
Safety Belt Locking Modes................................27
Using Safety Belts During Pregnancy...........26
Floor Mats........................................................153
Fog Lamps - Front See: Front Fog Lamps........................................64
Ford Credit..........................................................11
(U.S. Only).................................................................11
Front Fog Lamps............................................64
Front Passenger Sensing System............35
Fuel and Refueling.........................................112
Fuel Consumption.........................................116
Calculating Fuel Economy...............................116
Filling the Tank.....................................................116
Fuel Quality......................................................113
Choosing the Right Fuel....................................113
Octane Recommendations.............................113
Fuel Shutoff....................................................156
Fuse Box Locations.....................................166
Engine Compartment Fuse Box...................166
Luggage Compartment Fuse Box................166
Passenger Compartment Fuse Box............166
Fuses.................................................................166

401

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

Fuse Specification Chart............................167
Engine Compartment Fuse Box....................167
Load Compartment Fuse Box........................173
Passenger Compartment Fuse Box..............171

Gauges................................................................72
Engine Coolant Temperature Gauge.............72
Fuel Gauge..............................................................73
Information Display..............................................72
General Information on Radio Frequencies....................................................41
General Maintenance Information.......384
Multi-Point Inspection.....................................386
Owner Checks and Services..........................385
Protecting Your Investment..........................384
Why Maintain Your Vehicle?.........................384
Why Maintain Your Vehicle at Your

Dealership?.....................................................384

Getting Assistance Outside the U.S. and Canada..........................................................163
Getting the Services You Need...............160
Away From Home..............................................160
Global Opening and Closing......................69
Closing the Windows..........................................69
Opening the Windows.......................................69

Handbrake See: Parking Brake..............................................122
Hazard Warning Flashers..........................156
Headlamp Exit Delay....................................63
Head Restraints..............................................96
Adjusting the Head Restraint...........................97
Heated Seats.................................................104
Heated Windows and Mirrors...................94
Heated Exterior Mirrors......................................95
Heated Rear Window.........................................95
Heated Windshield..............................................95
Heating See: Climate Control..........................................88
Hill Start Assist..............................................123
Using Hill Start Assist........................................123

Hints on Controlling the Interior Climate............................................................92
Cooling the Interior Quickly..............................93
General Hints.........................................................92
Heating the Interior Quickly..............................93
Maximum Cooling Performance in

Instrument Panel or Instrument Panel and Footwell Positions.................................93
Recommended Settings for Cooling ...........93
Recommended Settings for Heating............93
Side Window Defogging in Cold

Weather..............................................................93

Vehicle Stationary for Extended Periods

During Extreme High Ambient Temperatures...................................................93

Hints on Driving With Anti-Lock Brakes.............................................................122
Hood Lock See: Opening and Closing the Hood............177
Ignition Switch..............................................109
In California (U.S. Only)..............................161
Information Display Control.......................57
Information Displays......................................77
General Information.............................................77
Information....................................................346
911 Assist...............................................................353
Alerts......................................................................352
Calendar................................................................352
Sirius Travel Link................................................350
SYNC Services (If Equipped, United States

Only)..................................................................347
Vehicle Health Report......................................355
Information Messages..................................82
Installing Child Seats.....................................14
Child Seats...............................................................14
Using Lap and Shoulder Belts..........................15
Using Lower Anchors and Tethers for

Children (LATCH)..............................................17
Using Tether Straps..............................................19
Instrument Cluster.........................................72
Instrument Lighting Dimmer.....................63

402

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

Interior Lamps - Vehicles With: Panoramic Roof Panel..............................66
Center Mounted Lamp......................................66
Luggage Compartment Lamp........................66
Side Mounted Lamp...........................................66
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................65
Courtesy Lamp......................................................65
Luggage Compartment Lamp........................65
Reading Lamps.....................................................65
Interior Mirror...................................................70
Auto-Dimming Mirror..........................................70
Introduction.........................................................7
Jump Starting the Vehicle.........................156
Connecting the Jumper Cables......................157
Jump Starting......................................................158
Preparing Your Vehicle......................................157
Removing the Jumper Cables........................158

Keys and Remote Controls..........................41
Lighting Control...............................................61
Headlamp Flasher...............................................62
High Beams............................................................62
Parking Lamps.......................................................61
Lighting...............................................................61
General Information.............................................61
Load Carriers See: Roof Racks and Load Carriers..............136
Load Carrying.................................................134
Load Limit.......................................................136
Special Loading Instructions for Owners of

Pick-up Trucks and Utility-type Vehicles.............................................................143

Vehicle Loading - with and without a

Trailer..................................................................136

Locking and Unlocking................................48
Auto lock and Auto unlock Feature..............50
Emergency Locking with the Key....................51
Locking and Unlocking the Doors From

Inside...................................................................48

Locking and Unlocking the Doors with the

Key........................................................................49
Opening the Double Rear Doors....................48
Rear Emergency Exit............................................51
Remote Control....................................................48
Smart Unlocks For Integrated Keyhead

Transmitter........................................................49

Smart Unlocks For Intelligent Access Keys

...............................................................................50

Unlocking the Doors with the Interior Door

Handles...............................................................49
Locks...................................................................48
Luggage Anchor Points..............................134
Lug Nuts See: Changing a Road Wheel.......................230
Maintenance...................................................177
General Information...........................................177
Manual Climate Control..............................89
Manual Liftgate...............................................52
Opening and Closing the Liftgate..................52
Manual Seats..................................................98
Adjusting the Height of the Driver

Seat......................................................................99
Adjusting the Lumbar Support ......................98
Folding the Seatback.........................................99
Moving the Seat Backward and

Forward..............................................................98
Recline Adjustment............................................99
Media Hub......................................................256
Message Center See: Information Displays..................................77
Mirrors See: Heated Windows and Mirrors................94
See: Windows and Mirrors................................67
Mobile Communications Equipment.......12
Motorcraft Parts - 2.5L..............................239
Motorcraft Parts...........................................238
MyFord Touch™...........................................303
General Information.........................................303
MyKey Troubleshooting...............................47

403

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

MyKey™.............................................................43
Principle of Operation........................................43
Navigation......................................................356
cityseekr................................................................358
Map Mode............................................................360
Navigation Map Updates................................362
Navigation Voice Commands.......................363
Point of Interest (POI) Categories...............357
Quick-touch Buttons........................................362
Setting a Destination.......................................356
Setting Your Navigation Preferences.........359
Normal Scheduled Maintenance...........387
Intelligent Oil-Life Monitor®..........................387
Maintenance Intervals.....................................388

Oil Change Indicator Reset.......................182
Resetting the Oil Life Monitoring

System...............................................................182

Oil Check See: Engine Oil Check........................................181
Opening and Closing the Hood................177
Closing the Hood................................................178
Opening the Hood...............................................177
Ordering Additional Owner's Literature......................................................164
Obtaining a French Owner’s Manual..........164
Overhead Console - Vehicles Built From: 21-10-2013....................................................107
Rear Door Storage Compartment...............108
Overhead Console - Vehicles Built Up To: 20-10-2013............................................107

Parking Aid.......................................................127
Front and Rear Sensing System....................129
Rear Sensing System........................................128
Parking Aids.....................................................127
Principle of Operation........................................127
Parking Brake..................................................122
Passive Anti-Theft System.........................53
SecuriLock®...........................................................53

PATS See: Passive Anti-Theft System.....................53
Perchlorate.........................................................11
Personalized Settings...................................81
Measure Units.........................................................81
Switching Chimes Off.........................................81
Personal Safety System™..........................32
How Does the Personal Safety System

Work?...................................................................32
Phone...............................................................339
Making Calls.........................................................341
Pairing Subsequent Cell Phones..................341
Pairing Your Cell Phone for the First

Time..................................................................340
Phone Menu Options.......................................342
Phone Settings...................................................344
Phone Voice Commands................................345
Receiving Calls.....................................................341
Text Messaging...................................................343
Post-Crash Alert System...........................159
Spinout Detection..............................................159
Power Door Locks See: Locking and Unlocking.............................48
Power Seats.....................................................99
Power Steering Fluid Check.....................184
Power Windows - Vehicles With: One-Touch Down Driver Window.........67
Accessory Delay....................................................67
One-Touch Down.................................................67
Power Windows - Vehicles With: Rear Power Windows ..........................................67
Accessory Delay...................................................69
Bounce-Back.........................................................68
One-Touch Down................................................68
One-Touch Up......................................................68
Window Lock.........................................................68

Rear Passenger Climate Controls............94
Rear Seat Armrest.......................................105
Rear Seats......................................................100
Vehicles With Five Seats.................................100
Vehicles With Seven Seats.............................102
Rear Under Floor Storage..........................134
Adjustable Load Floor.......................................134
Passenger Compartment Floor.....................134

404

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................130
Vehicles With Parking Aid.................................131
Rear View Camera See: Rear View Camera...................................130
Rear Window Wiper and Washers...........59
Rear Window Washer........................................60
Rear Window Wiper............................................59
Recommended Towing Weights............145
Calculating the Maximum Loaded Trailer

Weight...............................................................146
Reduced Engine Performance.................152
Refueling...........................................................114
Easy Fuel™ Capless Fuel System.................115
Remote Control...............................................41
Car Finder................................................................42
Integrated Keyhead Transmitter......................41
Programming a New Remote Control...........41
Replacing the Battery.........................................42
Reprogramming the Unlocking

Function...............................................................41
Repairing Minor Paint Damage..............206
Replacement Parts Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and Mechanical

Repairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance...................................155
Vehicles Sold in Canada: Getting Roadside

Assistance........................................................155

Vehicles Sold in Canada: Using Roadside

Assistance........................................................155

Vehicles Sold in the United States: Getting

Roadside Assistance....................................155

Vehicles Sold in the United States: Using

Roadside Assistance....................................155
Roadside Emergencies...............................155
Roof Racks and Load Carriers.................136
Maximum Load Weights..................................136

Running-In See: Breaking-In..................................................152
Running Out of Fuel......................................113
Refilling With a Portable Fuel

Container...........................................................113

Safety Belt Height Adjustment.................28
Safety Belt Minder.........................................29
Belt-Minder™........................................................29
Safety Belts......................................................25
Principle of Operation.........................................25
Safety Belt Warning Lamp and Indicator Chime..............................................................29
Conditions of operation.....................................29
Safety Canopy™............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number

(ESN)................................................................254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service..................254
Troubleshooting.................................................255
Scheduled Maintenance Record...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311
Clock........................................................................312
Display.....................................................................312
Settings..................................................................314
Sound......................................................................313
Vehicle.....................................................................313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains.................................225
Special Notices................................................12
New Vehicle Limited Warranty.........................12
Special Instructions..............................................12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control.............................................132
Stability Control............................................125
Principle of Operation.......................................125
Starter Switch See: Ignition Switch...........................................109

405

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Index

Starting a Gasoline Engine........................110
Before starting the engine check the

following:...........................................................110
Cold or Hot Engine..............................................110
Engine Idle Speed after Starting...................110
Flooded Engine....................................................110
Starting and Stopping the Engine.........109
General Information..........................................109
Steering............................................................133
Electric Power Steering....................................133
Steering Wheel...............................................55
Storage Compartments.............................107
Sun Shades - Vehicles With: Panoramic Roof Panel.....................................................70
Bounce-Back...........................................................71
Opening and Closing the Sun Shade.............71
Sun Shade Relearning.........................................71
Supplementary Restraints System.........33
Principle of Operation.........................................33
Switching Off the Engine...........................110
Vehicles With a Turbocharger........................110
Symbols Glossary.............................................7
SYNC™ Applications and Services........................................................278
911 Assist...............................................................278
SYNC AppLink....................................................284
SYNC Services: Traffic, Directions &

Information (TDI) (If Equipped, Unites States Only)....................................................282
Vehicle Health Report.....................................280
SYNC™...........................................................258
General Information.........................................258
SYNC™ Troubleshooting.........................296

Tailgate See: Manual Liftgate...........................................52
Technical Specifications - 2.5L...............199
Capacities............................................................200
Specifications.....................................................200
Technical Specifications See: Capacities and Specifications.............237
Technical Specifications............................197
Capacities..............................................................197
Specifications......................................................198
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................162

406

Tire Care...........................................................210
Glossary of Tire Terminology...........................211
Information About Uniform Tire Quality

Grading..............................................................210

Information Contained on the Tire

Sidewall.............................................................212
Temperature A B C..............................................211
Traction AA A B C.................................................211
Treadwear.............................................................210
Tire Pressure Monitoring System...........226
Changing Tires With a Tire Pressure

Monitoring System........................................227

Tire Pressure Monitoring System Reset

Procedure........................................................229

Understanding the Tire Pressure Monitoring

System ..............................................................227

Tires See: Wheels and Tires.....................................209
Towing a Trailer.............................................144
Load Placement.................................................144
Trailer Lighting.....................................................145
Towing Points................................................149
Towing the Vehicle on Four Wheels.......151
Emergency Towing..............................................151
Recreational Vehicle Towing ..........................151
Towing..............................................................144
Traction Control............................................124
Principle of Operation.......................................124
Trailer Sway Control....................................145
Transmission Code Designation.............241
Transmission...................................................119
Transmission See: Transmission...............................................119
Transporting the Vehicle...........................150
Trip Computer - Vehicles Built From: 22-10-2013......................................................81
Average Fuel...........................................................81
Digital Speedometer............................................81
Distance to Empty................................................81
Resetting the Trip Computer............................81
Trip Odometer........................................................81

Under Hood Overview - 1.6L.....................179
Under Hood Overview - 2.5L...................180
USB Port.........................................................256

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

Using Cruise Control....................................132
Switching Cruise Control Off..........................132
Switching Cruise Control On...........................132
Using MyKey With Remote Start Systems...........................................................47
Using Snow Chains.....................................225
Using Stability Control................................126
AdvanceTrac® with Roll Stability Control™

(RSC®)..............................................................126

Using SYNC™ With Your Media Player............................................................285
Accessing Your Play Menu..............................291
Connecting Your Digital Media Player to the

USB Port..........................................................286
Media Menu Features......................................290
Media Voice Commands................................288
System Settings.................................................293
What's Playing?.................................................287
Using SYNC™ With Your Phone............263
Accessing Features Through the Phone

Menu..................................................................270
Accessing Your Phone Settings....................274
Making a Call......................................................268
Pairing a Cell Phone for the First

Time...................................................................263
Pairing Subsequent Cell Phones.................265
Phone Options during an Active Call.........269
Receiving Calls...................................................269
System Settings.................................................276
Text Messaging....................................................272
Using Traction Control................................124
Switching the System Off Using a

Switch................................................................124

Switching the System Off Using the

Information Display Controls....................124

System Indicator Lights and

Messages..........................................................124
Using Voice Recognition...........................260
Initiating a Voice Session...............................260
System Interaction and Feedback...............261
Using Winter Tires.......................................225
Utilizing the Mediation/Arbitration Program (Canada Only).........................162

Vehicle Care...................................................202
Vehicle Certification Label.......................240

407

Vehicle Identification Number................239
Vehicle Storage............................................206
Battery....................................................................207
Body.......................................................................206
Brakes.....................................................................207
Cooling system...................................................207
Engine.....................................................................207
Fuel system..........................................................207
General..................................................................206
Miscellaneous.....................................................207
Removing Vehicle From Storage..................207
Tires.........................................................................207
Ventilation See: Climate Control..........................................88
Vents See: Air Vents........................................................88
VIN See: Vehicle Identification Number............239
Voice Control...................................................56
Warning Lamps and Indicators.................73
Airbag - Front.........................................................73
Anti-Lock Braking System.................................73
Battery......................................................................73
Blind Spot Monitor...............................................73
Brake System.........................................................73
Cruise Control........................................................74
Direction Indicator................................................74
Engine Oil.................................................................74
Fasten Safety Belt................................................74
Fog Lamps - Front................................................74
High Beam...............................................................74
Information.............................................................74
Low Fuel Level.......................................................74
Low Tire Pressure Warning...............................74
Parking Lamps.......................................................75
Service Engine Soon............................................75
Traction and Stability Control..........................75
Traction and Stability Control Off..................75
Washer Fluid Check.....................................184
Washers See: Cleaning the Exterior..............................202
See: Wipers and Washers.................................58
Waxing.............................................................203
Wheel Nuts See: Changing a Road Wheel.......................230

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Index

Wheels and Tires.........................................209
General Information.........................................209
Technical Specifications.................................235
Windows and Mirrors....................................67
Windshield Washers.....................................59
Windshield Wipers........................................58
Intermittent Wipe................................................58
Speed Dependent Wipers................................58
Winter Tires See: Using Winter Tires....................................225
Wipers and Washers.....................................58

408

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

2014 TRANSIT CONNECT Owner’s Manual

’

fordowner.com

ford.ca

ET1J 19A321 AA | July 2014 | Third Printing | Owner’s Manual | Transit Connect | Litho in U.S.A.

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014

All rights reserved. Part Number: 07/2013 20140625154723

Table of Contents

Introduction About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement Parts

Recommendation........................................11
Special Notices................................................12
Mobile Communications

Equipment.....................................................12
Export Unique Options..................................12
Child Safety General Information.......................................13
Installing Child Seats.....................................14
Booster Seats..................................................20
Child Seat Positioning...................................22
Child Safety Locks.........................................24
Safety Belts Principle of Operation...................................25
Fastening the Safety Belts..........................26
Safety Belt Height Adjustment.................28
Safety Belt Warning Lamp and Indicator

Chime.............................................................29
Safety Belt Minder.........................................29
Child Restraint and Safety Belt

Maintenance.................................................31
Personal Safety System™ Personal Safety System™..........................32
Supplementary Restraints

System

Principle of Operation...................................33
Driver and Passenger Airbags...................34
Front Passenger Sensing System............35
Safety Canopy™............................................38

Crash Sensors and Airbag Indicator........39
Airbag Disposal..............................................40
Keys and Remote Controls General Information on Radio Frequencies...................................................41
Remote Control...............................................41
Replacing a Lost Key or Remote

Control...........................................................42
MyKey™ Principle of Operation..................................43
Creating a MyKey............................................43
Clearing All MyKeys.......................................44
Checking MyKey System Status..............46
Using MyKey With Remote Start

Systems.........................................................47
MyKey Troubleshooting...............................47
Locks Locking and Unlocking................................48
Manual Liftgate...............................................52
Security Passive Anti-Theft System.........................53
Anti-Theft Alarm............................................54
Steering Wheel Adjusting the Steering Wheel....................55
Audio Control...................................................55
Voice Control...................................................56
Cruise Control..................................................56
Information Display Control.......................57
Wipers and Washers Windshield Wipers........................................58
Autowipers.......................................................58
Windshield Washers.....................................59
Rear Window Wiper and Washers...........59

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Table of Contents

Lighting General Information.......................................61
Lighting Control...............................................61
Autolamps........................................................62
Instrument Lighting Dimmer.....................63
Headlamp Exit Delay....................................63
Daytime Running Lamps.............................63
Front Fog Lamps............................................64
Cornering Lamps............................................64
Direction Indicators.......................................65
Interior Lamps - Vehicles Without:

Panoramic Roof Panel.............................65

Interior Lamps - Vehicles With:

Panoramic Roof Panel.............................66
Windows and Mirrors Power Windows - Vehicles With: One-Touch Down Driver Window........67

Power Windows - Vehicles With: Rear

Power Windows .........................................67
Global Opening and Closing......................69
Exterior Mirrors................................................69
Interior Mirror...................................................70
Sun Shades - Vehicles With: Panoramic

Roof Panel....................................................70
Instrument Cluster Gauges................................................................72
Warning Lamps and Indicators.................73
Audible Warnings and Indicators.............75
Information Displays General Information.......................................77
Clock....................................................................81
Trip Computer - Vehicles Built From:

22-10-2013....................................................81
Personalized Settings...................................81
Information Messages..................................82
Climate Control Principle of Operation..................................88

Air Vents............................................................88
Manual Climate Control..............................89
Automatic Climate Control.........................91
Hints on Controlling the Interior

Climate...........................................................92
Rear Passenger Climate Controls............94
Heated Windows and Mirrors...................94
Cabin Air Filter.................................................95
Seats Sitting in the Correct Position...................96
Head Restraints..............................................96
Manual Seats..................................................98
Power Seats.....................................................99
Rear Seats......................................................100
Heated Seats.................................................104
Rear Seat Armrest.......................................105
Auxiliary Power Points Auxiliary Power Points...............................106
Cigar Lighter...................................................106
Storage Compartments Cup Holders....................................................107
Center Console..............................................107
Overhead Console - Vehicles Built Up

To: 20-10-2013..........................................107

Overhead Console - Vehicles Built From:

21-10-2013...................................................107
Starting and Stopping the

Engine

General Information....................................109
Ignition Switch..............................................109
Starting a Gasoline Engine........................110
Switching Off the Engine...........................110
Engine Block Heater......................................111
Fuel and Refueling Safety Precautions........................................112

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Table of Contents

Fuel Quality......................................................113
Running Out of Fuel......................................113
Refueling...........................................................114
Fuel Consumption.........................................116
Emission Control System...........................116
Transmission Automatic Transmission.............................119
Brakes General Information.....................................122
Hints on Driving With Anti-Lock

Brakes............................................................122
Parking Brake..................................................122
Hill Start Assist..............................................123
Traction Control Principle of Operation.................................124
Using Traction Control................................124
Stability Control Principle of Operation.................................125
Using Stability Control................................126
Parking Aids Principle of Operation.................................127
Parking Aid.......................................................127
Rear View Camera.......................................130
Cruise Control Principle of Operation.................................132
Using Cruise Control....................................132
Driving Aids Steering............................................................133
Load Carrying Luggage Anchor Points..............................134
Rear Under Floor Storage..........................134
Cargo Nets.......................................................134

Roof Racks and Load Carriers.................136
Load Limit.......................................................136
Towing Towing a Trailer.............................................144
Trailer Sway Control....................................145
Recommended Towing Weights............145
Essential Towing Checks...........................147
Towing Points................................................149
Transporting the Vehicle...........................150
Towing the Vehicle on Four Wheels.......151
Driving Hints Breaking-In......................................................152
Reduced Engine Performance.................152
Economical Driving......................................152
Cold Weather Precautions........................153
Driving Through Water................................153
Floor Mats........................................................153
Roadside Emergencies Roadside Assistance...................................155
Hazard Warning Flashers..........................156
Fuel Shutoff....................................................156
Jump Starting the Vehicle.........................156
Post-Crash Alert System...........................159
Customer Assistance Getting the Services You Need...............160
In California (U.S. Only)..............................161
The Better Business Bureau (BBB) Auto

Line Program (U.S. Only)......................162

Utilizing the Mediation/Arbitration

Program (Canada Only)........................162

Getting Assistance Outside the U.S. and

Canada.........................................................163

Ordering Additional Owner's

Literature.....................................................164

Reporting Safety Defects (U.S.

Only).............................................................164

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Table of Contents

Reporting Safety Defects (Canada

Only).............................................................165
Fuses Fuse Box Locations.....................................166
Fuse Specification Chart............................167
Changing a Fuse............................................176
Maintenance General Information.....................................177
Opening and Closing the Hood................177
Under Hood Overview - 1.6L.....................179
Under Hood Overview - 2.5L...................180
Engine Oil Dipstick........................................181
Engine Oil Dipstick - 2.5L............................181
Engine Oil Check............................................181
Oil Change Indicator Reset.......................182
Engine Coolant Check................................182
Automatic Transmission Fluid

Check............................................................184
Brake Fluid Check.........................................184
Power Steering Fluid Check.....................184
Washer Fluid Check.....................................184
Changing the 12V Battery..........................185
Checking the Wiper Blades......................186
Changing the Wiper Blades.....................186
Adjusting the Headlamps.........................188
Changing a Bulb...........................................189
Bulb Specification Chart...........................194
Changing the Engine Air Filter.................196
Technical Specifications............................197
Technical Specifications - 2.5L...............199
Vehicle Care Cleaning Products.......................................202
Cleaning the Exterior..................................202
Waxing.............................................................203
Cleaning the Engine....................................203
Cleaning the Windows and Wiper

Blades..........................................................204

Cleaning the Interior...................................204
Cleaning the Instrument Panel and

Instrument Cluster Lens.......................204
Cleaning Leather Seats.............................205
Repairing Minor Paint Damage..............206
Cleaning the Alloy Wheels.......................206
Vehicle Storage............................................206
Wheels and Tires General Information...................................209
Tire Care...........................................................210
Using Winter Tires.......................................225
Using Snow Chains.....................................225
Tire Pressure Monitoring System...........226
Changing a Road Wheel...........................230
Technical Specifications...........................235
Capacities and Specific-

ations

Engine Specifications.................................237
Engine Specifications - 2.5L.....................237
Motorcraft Parts...........................................238
Motorcraft Parts - 2.5L..............................239
Vehicle Identification Number................239
Vehicle Certification Label.......................240
Transmission Code Designation.............241
Audio System General Information...................................242
Audio Unit - Vehicles With: AM/FM......243
Audio Unit - Vehicles With: Premium AM/

FM/CD.........................................................246

Audio Unit - Vehicles With: AM/FM/CD/

SYNC............................................................247

Audio Unit - Vehicles With: AM/FM/CD/

SYNC/Satellite Radio............................249
Digital Radio...................................................251
Satellite Radio..............................................253
Audio Input Jack...........................................256
USB Port.........................................................256

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Table of Contents

Media Hub......................................................256
Audio Troubleshooting...............................257
SYNC™ General Information...................................258
Using Voice Recognition...........................260
Using SYNC™ With Your Phone............263
SYNC™ Applications and Services......278
Using SYNC™ With Your Media

Player...........................................................285
SYNC™ Troubleshooting.........................296
MyFord Touch™ General Information...................................303
Settings.............................................................311
Entertainment................................................321
Phone...............................................................339
Information....................................................346
Navigation......................................................356
Accessories Accessories....................................................365
Appendices End User License Agreement..................367
Extended Service Plan

(ESP)

Extended Service Plan (ESP).................382
Scheduled Maintenance General Maintenance Information.......384
Normal Scheduled Maintenance...........387
Special Operating Conditions Scheduled

Maintenance.............................................390
Scheduled Maintenance Record...........392

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6

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

Introduction

ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased. Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle. However, the essential information in the illustrations is always correct. Note: Always use and operate your vehicle in line with all applicable laws and regulations. Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Right-hand side. Left-hand side.

SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

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Battery acid

Brake fluid - non petroleum based

Brake system

Cabin air filter

Check fuel cap

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Child safety door lock or unlock

Fuel pump reset

Child seat lower anchor

Fuse compartment

Child seat tether anchor

Hazard warning flashers

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Engine coolant temperature

Keep out of reach of children

Engine oil

Lighting control

Low tire pressure warning

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Maintain correct fluid level

Note operating instructions

Panic alarm

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See SYNC™ (page 258). Event Data Recording This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.