2013 Ford Transit Connect Owners Manual

arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within 40 days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

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UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

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If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford Middle East Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com

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If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.

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REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.

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CHANGING A FUSE

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

Fuses

WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage

rating can cause severe wire damage and could start a fire.

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

15

Standard Fuse Amperage Rating and Color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— —

Maxi fuses

Cartridge

maxi fuses

Fuse link cartridge

— — — — — — —

Yellow

—

Green Orange

Red

— — — — — — — Blue

— — — — — — — Blue

Natural

Natural

Pink Green Red

Pink Green Red

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COLOR

Fuse rating

Mini fuses

Standard

fuses

60A 70A 80A

— — —

— — —

Maxi fuses

Blue Tan

Natural

Cartridge

maxi fuses Yellow

—

Black

Fuse link cartridge

Yellow Brown Black

FUSE SPECIFICATION CHART

Power Distribution Box

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the

battery or refilling fluid reservoirs.

The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter. Note: To remove the power distribution box cover, the battery negative cable clip needs to be removed first. Pull up on the clip to detach it from the battery tray.

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36

35
34

33
32

31F

31E

31D

31C

30D

30C

31B

31A

30B

30A

29

27

25

28

26

24

23

22

21D

21C

21B

21A

20

12

11

19

18

17

16

15

10

14

13

The high-current fuses are coded as follows:

Fuse or relay

Fuse amp

Protected circuits

location

10

11

12

13

rating 7.5A* 40A**

50A**

20A** 10A*

15A*

20A* 15A* 40A**

25A**

40A**

30A**

30A*

Heated windshield telltale Right heated windshield, Modified vehicle – Rear heater blower fan, Ignition supply Left heated windshield, Modified vehicle – Battery supply Fuel pump Powertrain control module keep alive power, Canister solenoid Powertrain control module, Data link connector Ignition switch Headlamps Passenger compartment fuse panel II Modified vehicle – Rear turn signal, Battery supply Ignition overload, Passenger compartment fuse panel Anti-lock brake system / Roll stability control pump motor Heater blower motor

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Fuses

Fuse or relay

Fuse amp

Protected circuits

location

14
15

16
17
18

19

20
21A

21B 21C 21D 22

23
24
25
26

rating 10A* 20A**

30A** 50A** 25A**

50A**

— —

— — —

10A*

10A* 10A* 10A* 10A*

27

—

Powertrain control module relay Anti-lock brake system / Roll stability control valves Cooling fan – low Cooling fan – high Daytime running lamps, Low beam interrupt relay Passenger compartment fuse panel III A/C clutch relay Right heated windshield relay, Modified vehicle – Rear fan relay Starter lock relay High beam headlamp relay Powertrain control module relay Powertrain control module, Auxiliary connector, Fuel injectors Right low beam headlamp A/C clutch solenoid Left low beam headlamp Mass air flow sensor, Brake switch, Backup lamps relay, Exhaust gas recovery valve stepper motor, Electronic vapor canister purge valve, Heated oxygen sensors, Floor shifter, Transmission range sensor Not used

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Fuse or relay

Fuse amp

Protected circuits

location

28

29
30A 30B 30C 30D 31A 31B 31C 31D 31E

31F 32
33
34
35
36

rating 15A*

15A*

70A Relay

— — — — — — —

— — — —

30A*

—

Powertrain control module vehicle power 1
Auxiliary connector, Coil on plugs Cooling fan high relay

Cooling fan low relay Left heated windshield relay Backup lamp relay Fuel pump relay Daytime running lamps relay Low beam headlamps relay Modified vehicle – Right rear turn signal relay Front fog lamps Cooling fan diode Fuel pump relay diode Gear shifter diode Start lock relay Modified vehicle – Left rear turn signal relay

*Mini fuse **Cartridge fuse

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Fuses

Passenger Compartment Fuse Panel The fuse panel and relay box are located below the instrument panel to the left of the steering wheel.

117

120

121

118

122

123

119

124

125

126

127

128

The fuses are coded as follows:

Fuse or relay

location

Fuse amp

rating

117
118
119
120

121
122
123
124
125

— — — —

— — — — —

Protected circuits

Not used Not used Not used Headlamps, Low beam interrupt relay Front fog lamp interrupt relay Rear window defroster relay Heater blower relay Interior lamps relay Windshield wipers relay

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Fuse or relay

location

Fuse amp

rating

Protected circuits

126
127
128

130
131
132
133
134
135
136
137

138
139
140
141
142
143
144
145
146
147
148
149

150
151

152
153
154

— — —

15A 5A 10A — — — 15A 7.5A

10A 20A — 7.5A 15A 20A 10A — 20A 15A 7.5A 10A

— 15A

7.5A 7.5A 15A

Rear unlock relay Ignition overload relay Battery saver relay (modified vehicle) Hazard flashers Power mirrors Light switch, Exterior lighting Not used Not used Not used Horn Tire pressure monitoring system, Radio, Instrument cluster Reverse lamp Ignition supply (modified vehicle) Not used Front/rear fog lamps Brake lamps Cigar lighter, Front power point Ignition supply (modified vehicle) Not used Windshield wipers, Wiper switch Front fog lamps Recirculation, Instrument cluster Ignition supply/Battery supply (modified vehicle) Not used Radio, Bluetooth®/Voice command module A/C switch, Park aid module Interior lamps, Battery saver Roof lamp (modified vehicle)

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Fuses

Fuse or relay

location

Fuse amp

rating

Protected circuits

155
156
157
158
159

160
161

162

163
164

165
166
167

168
169
170
171
172

173

10A 7.5A 7.5A 10A 20A

— 7.5A

7.5A

20A 20A

— 25A 7.5A

— 20A — — 10A

10A

Battery saver (modified vehicle) Right parking lamp/tail lamps License plate lamps Light switch Rear heater blower fan (modified vehicle) Not used Anti-lock brake system/Roll stability control, Steering angle sensor Airbag module, Passenger airbag off indicator Locks Tire pressure monitoring system module Not used Front power windows Rear window defroster/heated mirror switch Not used Second power point Not used Not used Right rear turn signal (modified vehicle) Left rear turn signal (modified vehicle)

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Fuse or relay

Fuse amp

Protected circuits

location

174

rating

20A

175
176
177
178
179

180
181
182

7.5A — — 25A 7.5A

20A — —

Rear power point, Rear center console power point (modified vehicle) Left park lamps/tail lamps Not used Not used Rear window defroster Instrument cluster, Passive anti-theft system, Accelerator pedal sensor, Tire pressure monitoring system, Rearview camera Front and rear window washer Not used Not used

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Maintenance

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide Scheduled Maintenance Information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.

Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning material (such as cigarettes)

space, unless you are sure you have enough ventilation.

away from the battery and all fuelrelated parts.

Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels.

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Working with the Engine On

WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner

removed and do not remove it while the engine is running.

1. Set the parking brake and shift to positionP. 2. Block the wheels.

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

OPENING AND CLOSING THE HOOD

1. Lift and swivel the front badge to the left.

2. Insert the key and turn it to the left to release the primary latch. 3. Turn they key to the right to release the secondary latch. 4. Lift the hood. 5. To prevent damage to the key, or loss of the key, remove the key immediately after opening the hood. 6. Swivel the front badge back.

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7. Lift the hood and support it with the prop rod.

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UNDER HOOD OVERVIEW

A. Engine coolant reservoir B. Engine oil filler cap C. Brake fluid reservoir D. Battery E. Power distribution box F. Windshield washer fluid reservoir G. Air filter assembly H. Automatic transmission fluid dipstick I. Engine oil dipstick J. Power steering fluid reservoir

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ENGINE OIL DIPSTICK

M A X

M I N

ENGINE OIL CHECK Refer to the Scheduled Maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan.

3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. 7. Insert the dipstick fully. 8. Remove the engine oil level dipstick. If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. If the oil level is below the MIN mark, add enough engine oil to raise the level within the MIN and MAX range. Refer to Adding Engine Oil in this chapter. 9. Put the dipstick back in and ensure it is fully seated.

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Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.

Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.

1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Recheck the engine oil level. Make sure the oil level is not above the normal operating range on the engine oil level dipstick. 4. Install the dipstick and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks are heard or until the cap is fully seated.

ENGINE COOLANT CHECK

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the Scheduled Maintenance Information. Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).

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Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.

Adding Engine Coolant

WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system

can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.

WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant

could make it difficult to see through the windshield.

WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.

WARNING: Do not add coolant further than the MAX mark.

Note: Do not use stop leak pellets or cooling system sealants/additives as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered under your vehicle’s warranty. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced. • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty.

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• In case of emergency, a large amount of water without engine coolant may be added in order to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.

• Do not add extra inhibitors or additives to the coolant. These can be

harmful and compromise the corrosion protection of the engine coolant. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.

Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available.

Always dispose of used automotive fluids in a responsible manner.

Follow your community’s regulations and standards for recycling and disposing of automotive fluids.

coolant concentration above 50%.

Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.

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If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the • A coolant concentration of 40% will provide improved overheat

coolant concentration to 40%.

protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.

Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.

What you should know about fail-safe cooling (if equipped) If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain.

WARNING: If fail-safe cooling activates, pull off the road as soon as safely possible, and turn the engine off, because the engine

may automatically shut off while driving without further indication.

How fail-safe cooling works If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature: • The engine will completely shut down. • Steering and braking effort will increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.

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When fail-safe mode is activated You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

5. Restart the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.

TRANSMISSION FLUID CHECK

Checking Automatic Transmission Fluid Refer to your Scheduled Maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. Check the transmission fluid when the fluid is at normal operating temperature (120°F-140°F [50°C-60°C]) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. If your vehicle has been operated for an extended period at high speeds, in city traffic, or during hot weather, the vehicle should be turned off for about 30 minutes to allow fluid to cool before checking. Under these conditions, the vehicle must be restarted prior to checking the fluid level. 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake.

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3. With the engine running, the parking brake engaged, and your foot on the brake pedal, move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. 4. Place the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Under Hood Overview in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Low fluid level

Do not drive the vehicle if the fluid level is at the bottom of the dipstick. If the fluid level is below the MIN mark, add fluid in 1/2 pint (250 ml) increments.

MIN

MAX

Correct Fluid Level

The transmission fluid should be in this range when the fluid is at normal operating temperature (120°F-140°F [50°C-60°C]).

MIN

MAX

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High Fluid Level

MIN

MAX

Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition.

Adjusting Automatic Transmission Fluid Levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Capacities and Specifications chapter. Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. After adding fluid, wait 20 minutes before checking the fluid level in order to allow the level to stabilize.

MIN

MAX

If an overfill occurs, excess fluid should be removed by an authorized dealer. If the fluid level is above the MAX mark, fluid will have to be removed. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage.

Note: Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

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BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately.

POWER STEERING FLUID CHECK Check the power steering fluid at the proper intervals. Refer to Scheduled Maintenance Information. 1. Start the engine and let it run until it reaches normal operating temperature. 2. Turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level. 5. If the fluid is below the MIN line, add fluid in small amounts until it reaches the correct level (between the MIN and MAX lines). Refer to Capacities and Specifications for the proper fluid type.

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.

WASHER FLUID CHECK

WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure

to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.

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State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

CHANGING THE VEHICLE BATTERY

WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing.

Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.

Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals.

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If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle. When the battery is disconnected or a new battery installed, the automatic transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly when first driven. This operation is considered normal and will fully update transmission operation to its optimum shift feel. If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute.

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relearn the idle and fuel trim strategy.

6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to • Note: If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected.

CHECKING THE WIPER BLADES

Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.

CHANGING THE WIPER BLADES

1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard.

Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.

Rear window wiper blades (if equipped) Refer to Changing the wiper blades in this section and follow the same procedure given for checking and changing the wiper blades.

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AIR FILTER CHECK

WARNING: To reduce the risk of vehicle damage and or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.

Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. When changing the air filter element, use only the air filter element listed. See Motorcraft® Part Numbers in the Capacities and Specifications chapter. See Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.

Changing the Air Filter Element

1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing.

5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing.

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ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.

Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.

• (A) 8 feet (2.4 meters) • (B) Center height of lamp to • (C) 25 feet (7.6 meters) • (D) Horizontal reference line

ground

2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height. 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.

On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.

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4. Locate the vertical adjuster on each headlamp. Using a Phillips #2
screwdriver or a 13 millimeter socket on a wrench, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.

5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NOT ADJUSTABLE.

CHANGING A BULB

Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. These are examples of acceptable condensation: • Presence of thin mist (no streaks, drip marks or droplets). • Fine mist covers less than 50% of the lens. These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of

the lens.

Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.

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Replacing Headlamp Bulbs

WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb by only its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.

Note: If the bulb is accidentally touched, clean it with rubbing alcohol before using it.

1. Make sure the headlamp control is in the off position. 2. Open the hood. 3. Remove the bulb service cover by turning it counterclockwise.

4. Disconnect electrical connector from the bulb. 5. Twist off the bulb retainer ring by turning it counterclockwise. Install in reverse order.

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Replacing Front Parking Lamp Bulbs

1. Make sure the headlamp control is in the off position. 2. Open the hood. 3. Remove the bulb service cover by turning it counterclockwise.

4. Remove the bulb and the bulb socket. 5. Pull the bulb straight out.

Install in reverse order.

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Replacing Front Turn Signal Bulbs

1. Make sure the headlamp control is in the off position. 2. Open the hood. 3. Remove the bulb socket from the lamp assembly by turning it counterclockwise.

4. Pull the bulb straight out of the socket. Install in reverse order.

Replacing Front Fog Lamp Bulbs (If Equipped)

1. Make sure the headlamp control is in the off position. 2. Reach under the front fender and remove the aero shield. 3. Remove the harness/bulb assembly from the fog lamp by turning it counterclockwise. 4. Disconnect the harness from the bulb by pulling it straight out.

Install in reverse order.

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Replacing Front Side Marker Bulbs

1. Make sure the headlamp control is in the off position. 2. Remove the side marker lamp assembly by gently prying the lamp assembly away from the vehicle.

3. Remove the bulb socket from the lamp assembly by turning it counterclockwise.

4. Pull the bulb straight out of the socket.

Install in reverse order.

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Replacing side repeater bulbs

1. Make sure the headlamp control is in the off position. 2. Remove the side repeater by prying it out from the bottom. 3. Hold the bulb holder and turn it counterclockwise to remove it. 4. Pull the bulb straight out.

Install in reverse order.

Replacing Tail/Brake/Rear Fog/Backup Lamps and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Open the cargo door. 3. Remove the two wing nuts. 4. Gently pull the lamp assembly away from the vehicle

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A. Park and brake lamp B. Turn signal lamp C. Reverse lamp D. Fog lamp

5. Remove the bulb socket from the lamp assembly by turning it counterclockwise.

6. Pull the bulb straight out of the socket.

Install in reverse order.

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Replacing Rear Side Marker Bulbs

1. Make sure the headlamp control is in the off position. 2. Open the cargo door. 3. Remove the side marker by gently prying the lamp assembly away from the vehicle.

4. Remove the bulb socket from the lamp assembly by turning it counterclockwise.

5. Pull the bulb straight out of the socket.

Install in reverse order. Replacing High-Mount Brake Lamp Bulbs See your authorized dealer for replacement.

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Replacing License Plate Lamp Bulbs

1. Make sure the headlamp control is in the off position. 2. Remove the lens assembly. 3. Pull the bulb straight out.

Install in reverse order.

Replacing Front Dome Lamp Bulb

1. Make sure the headlamp switch is in the off position. 2. Switch off the interior lamps. 3. Pry out the light assembly with a flat screwdriver.

4. Remove the front dome lamp bulb.

Install in reverse order.

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Replacing Rear Dome Lamp Bulbs

Install in reverse order. Replacing Reading Lamp Bulbs

1. Make sure the headlamp switch is in the off position. 2. Switch off the interior lamps. 3. Pry out the light assembly with a flat screwdriver. 4. Remove the rear dome lamp bulbs.

1. Make sure the headlamp switch is in the off position. 2. Switch off the interior lamps. 3. Pry out the light assembly with a flat screwdriver. 4. Pull the bulb straight out. Install in reverse order.

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BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time.

Function

Trade number

H13

3457NAK WY21W W5W LL 194NA

Headlamps Turn lamp indicator (front) Turn lamp indicator (rear) Side marker lamp Side repeater lamp Front fog lamp Brake and tail lamps Backup lamp Rear fog lamp License plate lamp High-mount brake lamp Dome lamps (front and rear) Reading lamps To replace all instrument panel lights - see your authorized dealer

W21/5W W21W W21W W5W LL

LED 211
W5W

H11

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