2013 Ford Transit Connect Owners Manual

Adjust the fan speed to the highest speed setting. Adjust the temperature control to MAX A/C. Adjust the air distribution control to the instrument panel air vents position.

Recommended Settings for Cooling

Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the cold settings. Adjust the air distribution control to the instrument panel air vents position.

Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures

Apply the parking brake. Move the transmission selector lever to position P. Adjust the temperature control to MAX A/C. Adjust the fan speed to the lowest speed setting.

Side Window Defogging in Cold Weather

Adjust the air distribution control to the instrument panel and footwell air vents positions. Press A/C. Adjust the temperature control to the desired setting. Adjust the fan speed to the highest setting. Direct the instrument panel side air vents toward the side windows. Close the instrument panel vents.

Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions

Adjust the temperature control to the lowest setting. Press the A/C and recirculated air buttons. Adjust the fan speed to the highest setting initially and then adjust it to suit the desired comfort level.

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Climate Control

HEATED WINDOWS AND MIRRORS (IF EQUIPPED)

Heated Rear Window Note: The ignition must be switched on to use this feature.

Press the button to clear the rear window of thin ice and fog. Press the button again to switch it off. It switches off automatically after a predetermined time, or when you switch the ignition off. If your vehicle is equipped with heated mirrors, this button activates them.

Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window. This may cause damage to the heated grid lines. Your warranty does not cover this damage.

Heated Exterior Mirror Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass that has frozen in place. These actions could cause damage to the glass and mirrors. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Both mirrors heat to remove ice, mist and fog when you turn the rear window defroster on.

Heated Windshield Note: The ignition must be switched on to use this feature. Note: During start-up, the windshield may have a shimmering appearance. This is normal and only lasts for about one minute.

The heated windshield control is located on the instrument panel. To switch it off and on, push the button.

The heated windshield turns off automatically after a predetermined amount of time, if a low battery condition is detected or when the engine is turned off.

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SITTING IN THE CORRECT POSITION

WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.

WARNING: Do not recline the seat back as this can cause the occupant to slide under the seat’s safety belt, resulting in severe

personal injury in the event of a crash.

WARNING: Do not place objects higher than the seat backs to reduce the risk of injury in a crash or during heavy braking or

when stopping suddenly.

When you use them properly, the seat, head restraint, safety belt and airbags will provide optimum protection in the event of a crash.

possible.

We recommend that you follow these guidelines: • Do not recline the seat back more than 30 degrees from vertical. • Sit in an upright position with the base of your spine as far back as • Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible, remaining comfortable. • Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 inches (250 millimeters) between your breastbone and the airbag cover.

• Hold the steering wheel with your arms slightly bent.

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• Bend your legs slightly so that you can press the pedals fully. • Position the shoulder strap of the safety belt over the center of your

Seats

shoulder and position the lap strap tightly across your hips.

Make sure that your driving position is comfortable and that you can maintain full control of your vehicle.

HEAD RESTRAINTS

WARNING: To minimize the risk of neck injury in the event of a collision, the driver and passenger occupants should not sit in

and/or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.

WARNING: The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted

when the seat is occupied.

WARNING: Install the head restraint properly to minimize the risk of neck injury in the event of a collision.

Note: Adjust the seat back to an upright driving position before adjusting any head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible, remaining comfortable. For occupants of extremely tall stature, adjust the head restraint to its highest position.

Front Seat Head Restraints

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The head restraints consist of: A. An energy absorbing head restraint B. Two steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button Adjusting the Head Restraint Raise: Pull up the head restraint. Lower: 1. Press and hold button C. 2. Push the head restraint down. Remove: For the front row head restraints, use a push tool, such as a key, to press the unlock and remove button located on the side of the guide sleeve and, at the same time, press the adjust and release button, then pull the head restraint up. 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Press and hold buttons C and D. 3. Pull the head restraint up. Install: Align the steel stems into the guide sleeves and push the head restraint down until it locks.

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MANUAL SEATS

Seats

WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving.

WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged.

Moving the Seat Backward and Forward

Adjust the Height of the Driver’s Seat

Recline Adjustment

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WARNING: Reclining the seat back can cause an occupant to slide under the seat’s safety belt, resulting in severe personal

injuries in the event of a collision.

Manual Lumbar

The lumbar control is located on the inboard side of the seat back. Turn the control to adjust your support.

REAR SEATS

Folding Down the Rear Seat (if equipped) One or both rear seat backs can be folded down to provide additional cargo space. To lower a single seat back:

1. Remove the head restraint(s). Note: Place the head restraint underneath the back of the front seat for storage.

2. Pull down the lever on the side of the seat back. 3. Push the seat back forward.

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Seats

To lower both seat backs:

1. Remove all head restraints (A). Note: Place the head restraint underneath the back of the front seat for storage.

2. Pull the levers (B) on the side of the seat back. 3. Fold the seat back forward (C).

To place the seat in the tumble position:

4. Pull the release straps up (D). 5. Fold the seat forwards (E) until the lever is automatically locked and you hear a click.

When raising the seat back(s), make sure the lever is locked and you hear the seat latch into place.

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Returning the seat to the upright position

WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the

seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash.

1. Pull down on the locking lever. 2. Fold the seat down. 3. Raise the seat back. 4. Install all head restraints.

5. Make sure that the red indicator is in the locked position (lever down).

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Auxiliary Power Points

AUXILIARY POWER POINTS

WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury.

Note: If used when the engine is not running, the battery will discharge. There may be insufficient power to restart your engine. Note: Do not insert objects other than an accessory plug into the power point. This will damage the outlet and blow the fuse. Note: Do not hang any type of accessory or accessory bracket from the plug. Note: Do not use the power point over the vehicle capacity of 12 volts DC 180 watts or a fuse may blow. Note: Do not use the power point for operating a cigarette lighter element. Note: Improper use of the power point can cause damage not covered by your warranty. Note: Always keep the power point caps closed when not in use. Run the engine for full capacity use of the power point. To prevent the battery from being discharged: • Do not use the power point longer than necessary when the engine is • Do not leave devices plugged in overnight or when the vehicle is

not running.

parked for extended periods.

Locations Power points may be found: • near the transmission shift lever • on the rear of the center console (if equipped) • in the rear cargo area (if equipped).

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CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: • Cupholders • Storage area • Power window switches OVERHEAD CONSOLE

Overhead Storage Shelf

WARNING: Do not place heavy or hard objects in the overhead storage, which may fall while driving, and could cause serious

injury.

Note: Attach the cargo net to the anchors to help secure objects. The storage shelf above the windshield can be used for storing light objects such as safety jackets, coats, etc.

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Starting and Stopping the Engine

GENERAL INFORMATION

WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system,

creating the risk of fire or other damage.

WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open

the garage door before you start the engine.

WARNING: If you smell exhaust fumes inside your vehicle, have your vehicle checked by an authorized dealer immediately.

Do not drive if you smell exhaust fumes.

If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 miles (8 kilometers) after you connect it. This is because the engine management system must realign itself with the engine. You may disregard any unusual driving characteristics during this period. The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. Do not press the accelerator pedal while starting the engine. If you have difficulty starting the engine, see Failure to start later in this section.

Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.

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IGNITION SWITCH (IF EQUIPPED)

0 (Off): The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. I (Accessory): Allows the electrical accessories, such as the radio, to operate while the engine is not running. Note: Do not leave the ignition key in this position for too long. This could cause your vehicle battery to lose charge. II (On): All electrical circuits are operational and the warning lamps and indicators illuminate. III (Start): Cranks the engine.

STARTING A GASOLINE ENGINE When you start your engine, the idle speed increases to warm the engine up. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Before starting your vehicle, check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. • Move the transmission selector lever to position P. • Switch the ignition on. Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal. 2. Move the transmission selector lever to position P or N. 3. Start the engine. The engine may continue cranking for up to

15 seconds or until it starts.

Note: If you cannot start your engine on the first try, wait for a short period of time and try again. If you have difficulty starting the engine when the temperature is below -13°F (-25°C), press the accelerator pedal slightly and try again.

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Starting and Stopping the Engine

If you cannot start your engine after three attempts, wait 10 seconds, then follow this procedure: 1. Fully press the brake pedal. 2. Fully press the accelerator pedal and hold it there. 3. Move the transmission selector lever to position P or N. 4. Start the engine.

Guarding Against Exhaust Fumes

WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell

exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods of time, we recommend that you do one of the following: • Open the windows at least 1 inch (2.5 centimeters). • Set your climate control to outside air. ENGINE BLOCK HEATER (IF EQUIPPED)

WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury.

WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of

electrical shock.

Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120 volt A/C electrical source.

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We recommend that you do the following for safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory or Canadian Standards Association. This extension cord must be able to be used outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Never use an indoor extension cord outdoors; it could result in an electric shock or become a fire hazard.

• Use as short an extension cord as possible. • Do not use multiple extension cords. • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire.

• Make sure your vehicle is parked in a clean area, clear of • Make sure the heater, heater cord and extension cord are firmly • Check for heat anywhere in the electrical hookup once the system has • Make sure the system is unplugged and properly stowed before driving

been operating for approximately 30 minutes.

combustibles.

connected.

your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.

• Keep plug terminals clean and free of dirt and corrosion. • Make sure the heater system is checked for proper operation before

winter.

Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth, if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.

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Fuel and Refueling

SAFETY PRECAUTIONS

WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the

sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

WARNING: Automotive fuels can cause serious injury or death if misused or mishandled.

WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped

into an ungrounded fuel container.

WARNING: Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent.

WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke

your vehicle.

while refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes. Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before refueling • Always turn off the vehicle before refueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel, such as gasoline, is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind

can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.

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• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.

• Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.

FUEL QUALITY Note: Use of any fuel other than those recommended may cause powertrain damage and a loss of vehicle performance; repairs may not be covered under warranty.

Choosing the Right Fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15% ethanol. Do not use fuel ethanol (E85), diesel fuel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. The use of leaded fuel is prohibited by law.

Octane Recommendations

87(R+M)/2 METHOD

Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as Regular with an octane rating below 87, particularly in

high altitude areas. Do not use fuels with a posted octane rating below 87. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage.

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Fuel and Refueling

RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, crank time will be a few seconds longer than normal. With keyless ignition, just start the engine. Crank time will be longer than usual. • Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8 liters) may be required.

• The service engine soon indicator may come on. For more information

on the service engine soon indicator, see Warning Lamps and Indicators in the Instrument Cluster chapter.

REFUELING

WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others:

• Read and follow all the instructions on the pump island. • Turn off your engine when you are refueling. • Do not smoke if you are near fuel or refueling your vehicle. • Keep sparks, flames and smoking materials away from fuel. • Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle - this is against the law in some places. • Keep children away from the fuel pump; never let children pump fuel. • Do not use personal electronic devices while refueling. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while • DO NOT use a device that would hold the fuel pump handle in the fill

cargo area).

filling.

position.

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Fuel filler cap Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Unlock the fuel filler door.

3. Carefully turn the filler cap counterclockwise until it spins off. 4. Pull to remove the cap from the fuel filler pipe. 5. To install the cap, align the tabs on the cap with the notches on the filler pipe. 6. Tighten the filler cap clockwise until the cap clicks. 7. Lock the fuel filler door. If the check fuel cap light properly installed. The light can come on after several driving events after you’ve refueled your vehicle. If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft® or other certified fuel filler cap is not used.

comes on, the fuel filler cap may not be

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WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait

until it stops before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.

WARNING: If you do not use the proper fuel filler cap, excessive vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in personal injury.

FUEL CONSUMPTION

Filling the Tank The advertised capacity is the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the amount of fuel in the tank after the fuel gauge indicates empty. Note: The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the • Use the same fill rate (low–medium–high) each time the tank is filled. • Allow no more than two automatic click–offs when filling. Results are most accurate when the filling method is consistent.

engine is left running.

Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles–3000 miles (3200 kilometers–4800 kilometers). Also, fuel expense, frequency of fill-ups or fuel gauge readings are not accurate ways to measure fuel economy. 1. Fill the fuel tank completely and record the initial odometer reading. 2. Each time you fill the tank, record the amount of fuel added. 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading.

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4. Subtract your initial odometer reading from the current odometer reading. 5. Calculate fuel economy as follows:

Standard: Divide miles traveled by gallons used. Metric: Multiply liters used by 100, then divide by kilometers traveled.

Keep a record for at least one month and record the type of driving (city or highway). This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy.

EMISSION CONTROL SYSTEM

WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at • Have the items listed in Scheduled Maintenance Information

high speeds.

performed according to the specified schedule.

The scheduled maintenance items listed in Scheduled Maintenance Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.

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Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately. Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement. Please consult your warranty information for complete emission warranty information.

On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle.

When the service engine soon indicator illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate.

Examples are: 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel® No Cap Fuel System in this chapter. 4. Driving through deep water—the electrical system may be wet.

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These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started. A driving cycle consists of a cold engine start-up followed by mixed city or highway driving. No additional vehicle service is required. If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and can lead to more costly repairs.

Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration.

If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced. See On-board Diagnostics (OBD-II) in this chapter.

Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is considered not ready for I/M testing.

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If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once the engine is started, do not turn off the engine until the above driving cycle is complete. If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated.

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AUTOMATIC TRANSMISSION

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle.

Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. When you take your foot off the accelerator pedal and the vehicle begins to slow down, the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating. This fuel economy benefit may be perceived as a light to medium braking sensation when removing your foot from the accelerator pedal. Note: The vehicle can potentially roll back in D (Drive) on a grade. To prevent this from occurring, it is recommended that you move the gearshift lever into the 2 (second) position.

P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Start the engine • Press the brake pedal

• Press the shifter button and move the gearshift lever into the desired

gear

To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position.

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D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through four. D (Drive) without Overdrive

Overdrive can be deactivated by pressing the transmission control switch on the side of the gearshift lever.

• This position allows for all forward gears (1–3) except overdrive. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: hilly terrain, heavy loads, and when engine braking is required. O/D OFF

• O/D OFF lamp in the instrument

cluster is illuminated.

• To return to O/D (overdrive mode), press the transmission control

switch. The O/D OFF lamp in the instrument cluster will not be illuminated.

• O/D (overdrive) is automatically returned each time the key is turned off. 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to D (Overdrive), move the gearshift lever into the • Selecting 2 (Second) at higher speeds will cause the transmission to downshift to second gear once the vehicle has slowed down to the appropriate speed.

D (Overdrive) position.

1 (First) This position allows for first gear only. • Provides maximum engine braking. • Selecting 1 (First) at higher speeds will cause the transmission to downshift to first gear once the vehicle has slowed down to the appropriate speed.

Note: 2 (Second) and 1 (First) are not intended for use under extended or normal driving conditions and results in lower fuel economy.

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Brake-Shift Interlock

WARNING: Do not drive your vehicle until you verify that the brake lamps are working.

WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate.

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer. This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to the Fuses chapter for more information. If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn ignition key to off, then remove the key. 2. Using a flat head screwdriver, remove the plastic cover.

3. Insert the ignition key and push it straight down to release the interlock. 4. Apply the parking brake, then shift to N (Neutral). 5. Start the vehicle. Note: Starting the vehicle in N (Neutral) still requires following the steps in the Preparing to start your vehicle section.

6. To drive, with the brake pedal still pressed, release the parking brake and shift to D (Drive) or R (Reverse). See your authorized dealer as soon as possible if this procedure is used.

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Transmission

Automatic Transmission Adaptive Learning This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned.

If Your Vehicle Gets Stuck in Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear.

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GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, you should take it to an authorized dealer for inspection. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See the Vehicle Care chapter for wheel cleaning instructions.

See the Instrument Cluster chapter for information on the brake system warning light.

Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes.

Brake Over Accelerator If the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Turn the engine off, shift to position P and apply the parking brake, then inspect the accelerator pedal for any interferences. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.

Anti-Lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking.

The anti-lock brake system lamp momentarily illuminates when the ignition is turned on. If the light does not illuminate during start-up, remains on or flashes, the anti-lock brake system may

be disabled and may need to be serviced.

If the anti-lock brake system is disabled, normal braking is still effective. If the brake warning lamp illuminates with the parking brake released, have your brake system serviced immediately.

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Brakes

HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the dangers inherent when: • you drive too closely to the vehicle in front of you. • your vehicle is hydroplaning. • you take corners too fast. • the road surface is poor. PARKING BRAKE

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer as soon as possible.

WARNING: Always set the parking brake fully and make sure that the transmission selector lever is securely latched in position

P (automatic transmission) or position 1 (manual transmission).

To set the parking brake, pull the parking brake handle up as far as possible. To release the parking brake: 1. Press and hold the button located at the end of the parking brake handle. 2. Pull the handle up slightly, then push the handle down.

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PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.

USING TRACTION CONTROL In certain situations (for example, stuck in snow or mud), turning the traction control off may be beneficial as this allows the wheels to spin with full engine power.

TCS

OFF

Turn the traction control system off by using the TCS OFF button (if equipped) located on the instrument panel next to the hazard warning switch. OFF will illuminate in the switch. During normal operation, TCS will be illuminated in the switch.

System indicator lights and messages

WARNING: If a failure has been detected within the Traction Control System, the stability control light will illuminate steadily.

Verify that the Traction Control System was not manually disabled. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with Traction Control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

The stability control light temporarily illuminates on engine start-up and stays on when a problem occurs in the system.

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Stability Control

PRINCIPLES OF OPERATION

WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire

construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac® system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac® sensors. Reducing the effectiveness of the AdvanceTrac® system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac® system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac® system activates, SLOW DOWN.

The AdvanceTrac® with Roll Stability Control™ system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See the Traction Control chapter for details on traction control system operation.

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A Vehicle without AdvanceTrac® with RSC® skidding off its intended route. B Vehicle with AdvanceTrac® with RSC® maintaining control on a slippery surface.

USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R. You can turn the traction control portion of the system off independently. See the Traction Control chapter.

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Parking Aids

SENSING SYSTEM (IF EQUIPPED)

WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.

WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the sensing system.

WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.

WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal

detection zone of the system, may create false beeps.

Note: Keep the sensors (located on the bumper/fascia) free from snow, ice and large accumulations of dirt. If the sensors are covered, the system’s accuracy can be affected. Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage to the bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically whenever the ignition is switched on. When receiving a detection warning, the radio volume is reduced to a predetermined level. After the warning goes away, the radio volume returns to the previous level.

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Using the Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously. If a stationary or receding object is detected farther than 12 inches (30 centimeters) from the side of the vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again.

A. Coverage area of up to 6 feet (2 meters) from the rear bumper (with a decreased coverage area at the outer corners of the bumper).

or less.

The system detects certain objects while the transmission is in R: • and moving toward a stationary object at a speed of 3 mph (5 km/h) • but not moving, and a moving object is approaching the rear of the • and moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of the vehicle at a speed of less than 3 mph (5 km/h).

vehicle at a speed of 3 mph (5 km/h) or less.

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REAR VIEW CAMERA SYSTEM (IF EQUIPPED)

WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with

the rear view mirror and the side mirrors for maximum coverage.

WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen

due to the limited coverage of the camera system.

WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle.

WARNING: Do not use the camera system with the rear doors open.

The rearview camera is located on the rear doors. The camera system provides a video image which appears in the rear view mirror of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.

Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R (Reverse). The system uses fixed guidelines which show the actual path the vehicle is moving in while reversing in a straight line. This can be helpful when backing into a parking space or aligning the vehicle with another object behind the vehicle. Note: Do not use the camera system if the rear door is ajar. Note: If the image comes on while the transmission is not in R (Reverse), have the system inspected by your authorized dealer.

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Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. Note: The camera may not operate correctly under the following conditions: • Nighttime or dark areas if one or both reverse lamps are not • The camera’s view is obstructed by mud, water or debris. Clean the • The rear of the vehicle is hit or damaged, causing the camera to

lens with a soft, lint-free cloth and non-abrasive cleaner.

operating.

become misaligned.

Guidelines Note: The guidelines are only available when the transmission is in R (Reverse).

A. Rear bumper B. Red zone C. Yellow zone D. Green zone

The fixed guidelines fade in and out depending on the steering wheel position. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of the vehicle. Use the side mirrors and rear view mirror to get better coverage on both sides and rear of the vehicle.

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Cruise Control

PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal.

USING CRUISE CONTROL (IF EQUIPPED)

WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved.

Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the brakes if your vehicle speed increases above the set speed while driving downhill. Note: Cruise control will disengage if your vehicle speed decreases more than 10 mph (16 km/h) below your set speed while driving uphill.

The cruise controls are located on the steering wheel.

RES

SET

ON

OFF

Switching Cruise Control On Press and release ON.

Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal.

The indicator will appear in the instrument cluster.

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Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. • Press and hold SET+ or SET–. Release the control when you reach • Press and release SET+ or SET–. The set speed will change in • Press the accelerator pedal or brake pedal until you reach the desired

approximately 1 mph (2 km/h) increments.

the desired speed.

speed. Press and release SET+.

Canceling the Set Speed Tap the brake pedal. The set speed will not be erased.

Resuming the Set Speed Press and release RES.

Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off.

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Driving Aids

(below the MIN mark on the reservoir).

stops) for more than a few seconds when the engine is running.

STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it • Do not operate the vehicle with a low power steering pump fluid level • Some noise is normal during operation. If the noise is excessive, check for low power steering pump fluid level before seeking service by your authorized dealer. • Heavy or uneven steering efforts may be caused by low power steering pump fluid level. Check for low power steering pump fluid level before seeking service by your authorized dealer. • Do not fill the power steering pump reservoir above the MAX mark on

the reservoir, as this may result in leaks from the reservoir.

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. If the steering wheel vibrates check for: • improper wheel balance

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LOAD LIMIT

Vehicle loading This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment.

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or authorized-dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload.

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Load Carrying

WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is

available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

Example only:

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Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The total load on each axle must never exceed its GAWR.

GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The GVW must never exceed the GVWR.

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• Example only:

Load Carrying

WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle

handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

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WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower

the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lbs. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400-750 (5 x 150) = 650 lb.). In metric units (635-340 (5 x 68) = 295 kg.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage

capacity. You decide to go golfing. Is there enough load capacity to carry you, 4 of your friends and all the golf bags? You and four friends average 220 lb. (99 kg) each and the golf bags weigh approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 – (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg.

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• Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage

Load Carrying

capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x 45 kg) = 635 - 198 - 405 = 32 kg.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.

Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles

WARNING: Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and

increased stopping distance, should be taken when driving a heavily loaded vehicle.

Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle.

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TOWING A TRAILER

WARNING: Never tow a trailer with this vehicle. Your vehicle is not equipped to tow. No towing packages are available through

an authorized dealer.

WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. Your vehicle must have the front wheels placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission.

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Towing

TOWING THE VEHICLE ON FOUR WHEELS

Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: • Your vehicle is facing forward for towing in a forward direction. • Place the transmission in position N. See Automatic transmission in the Transmission chapter if you cannot move the transmission into N. • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 kilometers). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See the Climate Control chapter. Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. Do not tow your vehicle with the front wheels on the ground. It is recommended to tow your vehicle with the front drive wheels on a dolly with the transmission in position N or with all four (4) wheels off the ground, such as when using a car-hauling trailer.

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BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers).

ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady speeds without stopping. • Anticipate stops; slowing down may eliminate the need to stop. • Combine errands and minimize stop-and-go driving. • Close the windows for high-speed driving. • Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% • Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. There are also some things you may not want to do because they may reduce your fuel economy: • Sudden or hard accelerations. • Rev the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold mornings. • Use the air conditioner or front defroster.

less fuel than traveling at 65 mph [105 km/h]).

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• Use the speed control in hilly terrain. • Rest your foot on the brake pedal while driving. • Drive a heavily loaded vehicle or tow a trailer. • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for • Add particular accessories to your vehicle (e.g.; bug deflectors, • Drive with the wheels out of alignment. DRIVING THROUGH WATER

every 400 pounds [180 kilograms] of weight carried).

rollbars or light bars, running boards, ski racks).

If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Note: Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Note: Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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FLOOR MATS

WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal

area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Pedals that cannot move freely can cause loss of vehicle control and • Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to ensure mats do not shift out of position.

increase the risk of serious personal injury.

• Never place floor mats or any other covering in the vehicle footwell that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. • Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of the vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.

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WARNING (Continued)

• Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement.

• Always make sure that objects cannot fall into the driver footwell

while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. • Failure to properly follow floor mat installation or attachment

instructions can potentially cause interference with pedal operation causing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over • To remove the floor mat, reverse the installation procedure.

the retention post and press down to lock in.

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ROADSIDE ASSISTANCE

Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24 hours a day, seven days a week • for the coverage period listed on the Roadside Assistance Card

included in your owner’s manual portfolio.

responsibility).

supplied with a tire inflation kit).

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start. • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period.

county maintained road, no recoveries.

• winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 kilometers).

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.

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Vehicles Sold in the U.S.: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.

Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1–800–665–2006.

Vehicles Sold in Canada: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the warranty information in the glove box. Canadian roadside coverage and benefits may differ from the U.S. coverage. Please see your warranty information or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca.

HAZARD WARNING FLASHERS

The hazard flasher control is located on the instrument panel by the radio. Use it when your vehicle is disabled and is creating a safety hazard for other motorists.

flash.

• Press the flasher control and all front and rear direction signals will • Press the flasher control again to turn them off. Note: With extended use, the flashers may run down your 12–volt battery.

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FUEL CUT-OFF SWITCH

WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury.

Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision, you may restart your vehicle by doing the following: 1. Turn the ignition off. 2. Turn the ignition on. 3. Repeat steps 1 and 2 to re-enable fuel pump. Note: If your vehicle has the push button start system, press the stop/start button twice to reactivate the fuel system.

JUMP-STARTING THE VEHICLE

WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in

injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may exhibit a combination of firm and soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation.

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Preparing Your Vehicle Note: Use only a 12–volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2. Check all battery terminals. Remove the positive terminal cover (if equipped) and any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

Connecting the Jumper Cables

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery.

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1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor or fuel injection system.

Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected.

1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.

Away from Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com. These are some of the items that can be found online: • U.S. Dealer Locator by Dealer Name, City/State, or Zip Code • Owner Manuals • Maintenance Schedules • Recalls • Ford Extended Service Plans

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• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. In order to help serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

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IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 mi (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes.

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and