2016 Ford Fusion Owners Manual

as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands. • After pressing the voice command icon, wait until after the tone sounds and a message appears before saying a voice command. Any voice command spoken prior to this does not register with the system. Speak naturally, without long pauses between words.

•

• At any time, you can interrupt the

system while it is speaking by pressing the voice command icon.

Accessing a List of Available Voice Commands To access a list of available voice commands you can do either of the following. Using the touchscreen, press:

Menu Item

Settings Help Voice Command List

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Using the steering wheel control, press the voice button and when prompted say one of the following:

Voice Commands

List of Commands Radio List of Commands Phone List of Commands

Voice Commands

Voice Instructions List of Commands

Voice Command Settings These allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback.

Menu Item

Interaction Mode

Confirmation Prompts

Phone Candidate Lists Media Candidate Lists

Action and Description

Novice

Advanced

In this mode the system provides detailed interaction and guidance. This mode has less audible interac-

tion and more tone prompts.

The system uses these short questions to confirm your voice command. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally

ask you to confirm a voice command.

Candidate lists are lists of possible results from your voice commands. The system creates these lists when it has the same confidence level of several options based on your voice

command

Menu Item

Media Candidate Lists Phone Candidate Lists Voice Control Volume

Using the touchscreen, press the settings icon, then press: Menu Item

Voice Settings Voice Control Select from the following: Interaction Mode Confirmation Prompts

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Using Voice Commands with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is SETTINGS

available only when the system displays a list of candidates generated during a voice command session. For example, this can be used when entering a street address or trying to call a contact from a cell phone paired to the system.

Clock Under this menu, you can set the clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.

Item

Message

Clock Display Sound Vehicle Settings Help

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To make adjustments using the touchscreen, select:

Menu Item

Action and Description

Settings Clock

Press the settings icon. Press the + or - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchroniza- tion and have the system automatically update new time zones. You can also switch the outside air temperature display off and on. It appears at the top center of the touchscreen, next to the time and date.

Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time.

Display You can adjust the display using the touchscreen or the voice button on the steering wheel controls. To make adjustments using the touchscreen, select:

Menu Item

Action and Description

Press the settings icon.

Settings Display Then select from the following: Auto Dim

Mode

Make the screen display brighter or dimmer.

When set to On, lets you use the automatic dimming feature. When set to Off you are able to adjust the brightness of the screen. Brightness Allows you to switch the display off. It also allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level. If you also select: Auto

These features will allow you to adjust the dimming of your screen.

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Menu Item

Action and Description

Auto Dim Manual Offset Edit Wallpaper

Night Allows you to adjust screen dimming as the outside lighting conditions change from day to night. Allows you to display the default photo or upload your own.

Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. The system allows you to upload and view up to 32 photos. To access, press:

To make adjustments using the voice button, press the button and when prompted, say:

Voice command

Display Settings Uploading Photos for Your Home Screen Wallpaper Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. To upload your photos, select:

Menu Item

Settings Display Edit Wallpaper

Action and Description

Press the settings icon.

Follow the system prompts to upload your photographs.

Only the photograph(s), which meets the following conditions display: • Compatible file formats are as follows:

JPG, GIF, PNG, BMP. Each file must be 1.5 MB or less.

• • Recommended dimensions: 800 x 384.

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Sound To make adjustments using the touchscreen, select:

Message

Settings Sound Then select from the following: Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all of these sound settings.

Vehicle To make adjustments using the touchscreen, select:

Message

Settings Vehicle Then select from the following: Ambient Lighting Vehicle Health Report

Camera Settings Enable Valet Mode * US only Ambient Lighting (If Equipped) When you switch this feature on, ambient lighting illuminates the dashboard, footwells, doors, cupholders, and console with a choice of colors.

To make adjustments using the touchscreen, select:

Menu Item

Settings Vehicle Ambient Lighting

Action and Description

Press the settings icon.

You can then touch the desired color.

• • Use the scroll bar to increase or decrease the intensity. To switch the feature on or off, press the power button. •

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Vehicle Health Report (If Equipped, US Only) To make adjustments using the touchscreen, select:

Action and Description

Press the settings icon.

Message

Settings Vehicle Vehicle Health Automatic Reminders Mileage Interval (Miles)

Turn on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. To run the vehicle health report immediately.

Run Vehicle Health Report Now You can find more information on Vehicle Health Report in this chapter.

Camera Settings To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings Vehicle Camera Settings Then select from the following: Enhanced Park Aids Rear Camera Delay You can find more information on the rear view camera system in another chapter. See Parking Aids (page 179).

Enable Valet Mode Note: If the system locks, and you need to reset the PIN, please contact the Customer Relationship Center.

United States: 1-800-392-3673
Canada: 1-800-565-3673

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To make adjustments using the touchscreen, select:

Menu Item

Settings Vehicle Enable Valet Mode Continue

Action and Description

Press the settings icon.

Then enter a four digit PIN twice, as prompted. After you press Continue the system locks until you enter the PIN again.

Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings. System To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings System Then select from the following: Language

Distance Temperature System Prompt Volume Touch Screen Button Beep Keyboard Layout

Install Applications

Master reset

Select to have the touchscreen display in English, Spanish or French. Select to display units in kilometers or miles. Select to display units in Celsius or Fahrenheit. Adjust the volume of voice prompts from the system. Select to have the system beep to confirm choices made through the touchscreen. Have the touchscreen keyboard display in QWERTY or ABC format. Install any downloaded applications or view the current software licenses. Select to restore factory defaults. This erases all personal settings and personal data.

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Voice Control To make adjustments using the touchscreen, select:

Message

Action and Description

Settings Voice Control Then select from the following: Interaction Mode

Confirmation Prompts

Media Candidate Lists

Phone Candidate Lists

Voice Control Volume

Novice interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Have the system ask you short questions if it has not clearly heard or understood your request. Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. This allows you to adjust the system’s voice volume level.

Media Player To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings Media Player Then select from the following: Autoplay

When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source.

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Message Bluetooth Devices

Gracenote® Database Info Gracenote® Manage- ment

Cover Art Priority

Action and Description

Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle. This allows you to view the version level of the Gracenote Database. With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player.

Navigation To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings Navigation Then select from the following: Map Preferences

Route Preferences

Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Select shortest route, fastest route or ecological route as your preferred route. This route will be displayed first. Always use preferred route. If set to yes, the system will only calculate a single route. This speeds up your destination entry process. Select a low, medium or high cost for the calculated ecolo- gical route. This may incur a time penalty. Have the system avoid freeways. Have the system avoid toll roads.

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Message

Navigation Preferences

Traffic Preferences

Avoid Areas

Action and Description Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Have the system automatically avoid traffic concerns or allow you to accept or decline an alternative route. Have the system automatically alert you to traffic concerns that occur on your route. Have the system display accident icons. Have the system display traffic jam icons. Have the system display closed roads. Have the system display areas where road work occurs. Have the system display incident icons. Have the system display areas where difficult driving condi- tions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. Have the system display where there may be reduced visib- ility. Have the system turn on your radio for traffic announcements. Enter specific areas that would like to avoid on planned navigation routes.

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Phone To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings Phone Then select from the following: Bluetooth Devices

Bluetooth Do Not Disturb

911 Assist

Phone Ringer

Text Message Notifica- tion Internet Data Connection

Manage Phonebook

Roaming Warning

Connect, disconnect, add or delete a device, as well as save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message noti- fications are also suppressed and do not ring inside your vehicle. Turn on or turn off the 911 Assist feature. See Information (page 432). Select the type of notification for phone calls - ring tone, beep, text to speech or silent. Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent. If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming, or query on connect. Press ? for more information. Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Have the system alert you when in Roaming mode.

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Wireless and Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other,

share files or play games. Using this Wi-Fi feature, everyone in your vehicle can also access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking or if you park outside a wireless hotspot.

To make adjustments using the touchscreen, select:

Menu Item

Action and Description

Press the settings icon.

Settings Wireless & Internet Then select from the following: Wi-Fi Settings

Wi-Fi Network (Client) Mode Turns the Wi-Fi feature on and off in your vehicle. Make sure you switch it on for connectivity purposes. Choose a Wireless Network Allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. Gateway (Access Point) Mode Makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings Allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Devices List Allows you to view recent connections to your Wi-Fi system.

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Menu Item

USB Mobile Broadband

Bluetooth Settings

Prioritize Connection Methods

Action and Description

Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must switch on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country Carrier Phone Number User Name Password Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to change order and have the system either always attempt to connect using a USB, mobile broadband, or using Wi-Fi.

The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.

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Help To make adjustments using the touchscreen, select:

Message

Action and Description

Press the settings icon.

Settings Help Then select from the following: System Inform- ation

Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version Sirius satellite radio ESN Gracenote® Database Information and Library version View the licenses for any software and applications installed on your system. Certain features are not accessible when your vehicle is moving.

Turn on and turn off the 911 Assist feature. See Information (page 432). In Case of Emergency (ICE) Quick Dial

Software Licenses Driving Restric- tions 911 Assist

Allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. The ICE contacts you select appear at the end of the Emergency Assistance call process. Select to access your phone- book and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons.

Edit

Voice Command List

View categorized lists of voice commands.

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You can also access Help using the voice commands. The system provides allowable voice

commands for the current mode.

ENTERTAINMENT

Press the voice button and when prompted say:

Voice command

Help

You can say help at any time to get assistance with commands, menus or other information.

Message

Message and Description

AM FM SIRIUS CD USB Touch this button to scroll down for more options, for example SD Card and USB

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Message

Message and Description

These buttons change with the media mode you are in. Radio memory presets.

Note: Some features may not be available in your area. Contact an authorized dealer for more information.

You can access these options using the touchscreen or voice commands.

AM/FM Radio

The following controls are available for AM/FM radio

Item

AM FM Presets

HD Radio

Options Scan

Direct Tune

Action and Description

Touch either tab to listen to the radio. To change between AM and FM presets, just touch the AM or FM tab.

Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. Touch this button to turn HD Radio on. The light on the button illumin- ates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter. Touch this button to make adjustments to your audio settings. Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. Touch this button to manually enter the desired station number. Touch Enter when you are done.

Options You can make adjustments to the following options:

Menu Item

Sound Settings

Action and Description

Touch this button to adjust settings for: Bass Midrange Treble

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Menu Item

Action and Description

Set PTY for Seek / Scan

RDS Text Display AST

TAG Button

Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. This allows you to view the information broadcast by FM stations.

AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location. This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter.

Note: Your vehicle may not have all these sound settings.

When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:

HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com.

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The HD logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on.

To turn the feature on and use it, select AM or FM and the select:

Message

Options TAG Button On TAG

Action and Description

When you hear a song you want to tag, select: The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer. When you access iTunes with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.sync- maroute.ca

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When HD Radio broadcasts are active, you can access the following functions:

Message

Scan

Presets

Action and Description

Allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.

HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues

If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Issues

Cause

Action

Potential station issues

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

HD2-HD7 stations not found when you press Scan

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available. The previously stored multicast preset or direct tune is not available in your current recep- tion area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

This selection disables HD2- HD7 channel search.

No action required. The recep- tion issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences No action required. This is normal behavior.

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HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be Press the voice button and when prompted say:

changed, added or deleted at any time at the station owner's discretion. Radio Voice Commands

Voice command

Action and Description

Radio Then you can say a command similar to the following: FM Off Help

Say a frequency or preset.

SIRIUS® Satellite Radio (If Activated)

To turn the feature on press the lower left corner of the touchscreen, and then select:

Menu Item

Action and Description

SIRIUS You can then select any of the following: Presets

Alerts

Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. Save the current song, artist, or team as a favorite. If you are listening to music, you can save the song or artist, so the system can alert you when they are playing on a satellite radio channel. If you are listening to a sporting event, you can save your favorite teams so the system can alert you when they are playing on a satellite radio channel. You can also edit alerts or turn alerts on or off.

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Menu Item

Action and Description

Replay

Scan Browse

When an alert appears on the screen, you can choose to tune to the channel, cancel the alert or turn off alerts. Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: Press and release the seek buttons to hear the previous or next song. Press and hold the seek buttons to reverse or fast forward in the current track. Press play or pause to play or pause the audio. Press the button again to return to live audio. Touch this button to hear a brief sampling of channels. Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to.

Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation.

Browsing Controls

Message

Skip Lock

Title Artist Channel

Action and Description

Touch this button if you want to skip this channel. Touch this button if you do not want anyone to listen to this channel. Touch this button to see song titles playing on other stations. Touch this button to see artists playing on other stations. Touch this button to see a list of all the channel names.

Options Touch this button to view and adjust various media settings.

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Message

Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234. This feature allows you turn alerts on and off.

SIRIUS requires this number when communicating with you about your account. Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done

Message Sound Settings

Set Category for Seek/Scan

Parental Lockout

Artist / Title / Team Alerts Electronic Serial Number (ESN) Direct Tune

Note: Your vehicle may not have all these sound settings.

SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

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SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.

Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the touchscreen, then select:

Message

SIRIUS Options

SIRIUS Satellite Radio Reception Factors and Troubleshooting

Potential reception issues

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interference and the audio system may mute.

Antenna obstruc- tions

Terrain

Station overload

Satellite radio signal interfer- ence

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Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Troubleshooting tips

Cause

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Invalid Channel

Unsubscribed Channel

The channel is no longer avail- able. Your subscription does not include this channel.

No Signal

Updating…

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel program- ming in progress.

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the chan- nels available for your vehicle.

Action

No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888-539- 7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return. No action required. The process may take up to three minutes. Contact SIRIUS at 1-888-539- 7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

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SIRIUS Satellite Radio Voice Commands

If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel

controls. You will hear a prompt, you can then say any of the commands in the following table.

If you are not listening to SIRIUS satellite radio, press the voice button and, after the tones press the voice button and when prompted say:

Voice command

Sirius You can then say any of the following or a similar command: SAT 1

Insert your CD then select:

Menu Item

Repeat

Shuffle

Scan

More Info Browse

Voice command

Sports Games Tune Help You can also say the name of any Sirius station, such as “The Highway” or “Deep Tracks”, to listen to that station. CD

To access, press the lower left corner on the touchscreen, then select:

Menu Item

CD

Action and Description

Touch this button to repeat the currently playing track, all tracks on the disc or switch the feature off if already on. Touch this button to play the tracks or entire albums in random order, or switch the feature off if already on. Touch this button to hear a brief sampling of all available tracks. Touch this button to see disc information. Touch this button to look through all avail- able CD tracks.

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To adjust the Sound Settings, select:

Menu Item

Options Sound Settings Then any of the following: Bass Midrange Treble Set Balance and Fade Occupancy Mode EQ Mode Speed Compensated Volume Note: Your vehicle may not have all these sound settings. CD Voice Commands

If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,

say any of the following commands.

If you are not listening to a CD, press the voice button and, after the tone, say:

Voice command

CD Player When listening to a CD you can say many commands. Following are a few examples of what you can say.

Voice command

Play Pause Next Track Previous Track Help *This applies to WMA or MP3 files only. SD Card Slot and USB Port The SD card slot and USB port are located in the Media Hub. See Media Hub (page 340). SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 444).

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USB Port

To access and play music from your device, press the lower left corner of the touchscreen.

SD logo is a trademark of SD-3C, LLC.

To access and play music from your device, press the lower left corner of the touchscreen. This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. Playing Music from Your Device Note: The system is capable of indexing up to 30,000 songs.

Insert your device and select:

Message

Action and Description

USB SD Card Repeat Shuffle

Similar Music

More Info

Options

Once the system recognizes your USB or SD card you can then select from the following options:

This feature replays the currently playing song or album. Touch this button to play music on the selected album or folder in random order. This feature allows you to choose music similar to what is currently playing. Touch this button to see disc information, for example current track, artist name, album and genre. Touch this button to view and adjust various media settings.

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Sound You can adjust the settings for:

Action and Description

Message Sound Settings

Bass Midrange Treble Set Balance and Fade DSP EQ Mode Speed Compensated Volume Allows you to select more settings, which is under Media Player. See Settings (page 395). Displays software and firmware information about the currently connected media device. Indexes your device when you connect it for the first time and each time the content changes (for example adding or removing tracks) to make sure you have the latest voice commands avail- able for all media on the device. Note: Your vehicle may not have all these sound settings.

Media Player Settings Device Information

Update Media Index

Browse This feature allows you to view the contents of the device. It also allows you to search by categories, for example genre, artist or album. You can also select:

If you want to view song information, for example Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art.

Message

What’s Playing?

Action and Description

To hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.

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USB and SD Card Voice Commands

Press the voice button and when prompted say: Voice command

SD Card USB Then commands such as the following: Browse Next Track Pause Play

Say the name of what you would like to listen to such as a band, song,

album or playlist.

Play Artist ___

Play Song ___

Similar Music Help * ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles" or "Play song Penny Lane".

If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as unknown. Bluetooth Audio

The system allows you to stream audio over your vehicle's speakers from your connected,

Bluetooth-enabled cell phone.

Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file.

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To access, press the lower left corner on the touchscreen, then select:

Message

BT Stereo

PHONE

Bluetooth Audio Voice Commands

The voice system allows you to control your media with a simple voice command. For example to change songs, press the voice button and follow the system prompts.

Item

Message

Phone Quick Dial Phonebook History Messaging Settings

Hands-free calling is one of the main features of SYNC. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone’s functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing.

Ending a call.

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• Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone’s compatibility, see your cell phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

Pairing Your Cell Phone for the First Time

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cell phone with SYNC. This allows you to use your cell phone in a hands-free manner. Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h).

Touch the upper left corner of the touchscreen:

Message

Add phone Find SYNC

Action and Description

Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful.

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Message

Action and Description

SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.

Pairing Subsequent Cell Phones Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). To pair a subsequent cell phone, select:

Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your device's manual if necessary.

Action and Description

Menu Item

Phone Settings Bluetooth Devices Add Device Find SYNC

Making Calls

Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.

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Press the voice button and say a command similar to the following:

Voice command

Call Dial You can say the name of a person from your phone book to call or a say a number to dial. For example "Call John" or "Dial 867-5309".

To end the call or exit phone mode, press and hold the phone button.

Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.

To accept the call, select:

Message

Accept Note: You can also accept the call by pressing the phone button on the steering wheel.

To reject the call, select: Message

Reject Note: You can also reject the call by pressing the phone button on the steering wheel. Ignore the call by doing nothing. SYNC logs it as a missed call. Phone Menu Options Press the top left corner on the touchscreen to select from the following options:

Menu Item

Phone

Quick Dial

Action and Description

Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose any of these options: Mute Call Hold Call Privacy Join Calls End Select to call stored contacts.

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Phonebook

Call History

Messaging

Settings

MyFord Touch™ (If Equipped)

Action and Description

Touch this button to access and call any contacts in your previously downloaded phonebook. The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings, if your device supports this feature, select: Phone Settings Manage Phonebook Display Photos from Phonebook Certain smartphones may support transferring street addresses when listed with phonebook contact information. If your cell phone supports this feature, you can select and use these addresses as destinations and save them as favorites. Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to: Favorites Send text messages using the touchscreen. See Text Messaging later in this section. Touch this button to access various phone settings, for example turning Bluetooth on and off, managing your phone- book and more. See Phone Settings later in this section

Quick Dial

Note: SYNC does not download read text messages from your cell phone. You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, for example LOL.

Text Messaging Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h).

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Touch the top left corner of the display, then select:

Message

Phone Messaging Then any of the following: Listen (speaker icon) Dial

Message

Send Text View Delete Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features.

To compose and send a text message, select:

Message

Action and Description

Phone Messaging Send Text Edit Text

Send

Enter a cell phone number or choose from your phonebook. Allows you to customize the pre-defined message or create a message on your own. Sends the message as it is.

You can then preview the message, verify the recipient as well as update the message list. Text Message Options Message

I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late.

Message

I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. OK Yes No Thanks

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Message

Stuck in traffic. Call me later. LOL Receiving a Text Message Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving.

Phone Settings To enter the phone settings menu select:

When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your cell phone. You can select:

Message View Listen

Dial Ignore

Action and Description To view the text message. For SYNC to read the message to you. To call the contact. To exit the screen.

Message

Phone Settings Then any of the following: Bluetooth Devices

Bluetooth Do Not Disturb

911 Assist

Phone Ringer

Text Message Notifica- tion

Action and Description

Connect, disconnect, add or delete a device, as well as save it as a favorite. To turn Bluetooth off or on. If you want all calls to go directly to your voicemail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. Turn the 911 Assist feature on and off. See Information (page 432). Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification. Select a text message notification, if supported by your cell phone. Choose from possible system alert tones, text-to- speech or silent.

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Message

Internet Data Connection

Manage Phonebook

Roaming Warning

Action and Description

If your cell phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. To access features such as automatic phonebook download, re-download your phonebook, add contacts from your cell phone as well as delete or upload your phonebook. To have the system alert you when your cell phone is in roaming mode.

Phone Voice Commands

Press the voice button and when prompted say any of the following or a similar command:

Voice command

Call Voicemail Listen to Message Reply to Message Pair Phone Help

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INFORMATION

Item

Message

SYNC Services Travel Link Alerts Calendar Apps Where Am I?

If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab.

SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 424).

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Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.

Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services You can connect to SYNC Services using voice commands or by selecting a menu item on the touchscreen.

To use voice commands, press the voice button and say:

Voice Command

Action and Description

Services

This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. Once you connect to the service, follow the voice prompts