Transmission (page 163).
222
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Driving Hints
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds. • Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving. • When running errands, go to the
furthest destination first and then work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
Keep the tires properly inflated and use
only the recommended size.
•
• Use the recommended engine oil. • Perform all regularly scheduled
maintenance.
There are also some things you may want to avoid doing because they reduce your fuel economy: • Avoid sudden or hard accelerations. • Avoid revving the engine before turning
off the car.
• Avoid long idle periods. • Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400
lbs [180 kilograms] of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep water as you may lose control of your vehicle.
Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter.
223
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Driving Hints
WARNINGS
Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.
Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to
prevent them from moving and interfering with the pedals or the ability to control the vehicle.
Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that
have been removed for cleaning or replacement.
Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause
interference with pedal operation causing a loss of vehicle control.
Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.
When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: •
Lightly press the brake pedal to dry the brakes and to check that they work.
• Check that the horn works. • Check that the exterior lights work. •
Turn the steering wheel to check that the steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that
leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal
injury.
224
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E176360Driving Hints
To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure.
225
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E142666Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •
24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.
Roadside Assistance covers: • A flat tire change with a good spare, if
provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
• Winch out — available within 100 ft
(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest
• •
•
•
authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
226
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Roadside Emergencies
The hazard warning button is located on the instrument panel. Use it when your vehicle is
creating a safety hazard for other motorists. • Press the button to turn on the hazard
warning function, and the front and rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button start system: 1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the
START/STOP button to switch on the ignition.
Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country driving, logging, autocross and any other form of off-road use. Well maintained roads and surfaces help ensure safe travel for the supplier, and allow their representatives to perform service as per the standard operating procedures. In Remote Locations If our supplier cannot take your vehicle by road to the nearest authorized dealership, transportation by rail or water may be necessary. The program covers a tow to the dock or rail terminal and also to the dealership at the end of the trip. For rail or water transportation, however, contact your authorized dealer to confirm if you are eligible for additional coverage before you authorize or pay for the service. Call the Ford Roadside Assistance at 1-800-665-2006 for additional information. HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.
227
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Roadside Emergencies
Preparing Your Vehicle Do not attempt to push-start your automatic transmission vehicle. Note: Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Connecting the Jumper Cables
WARNINGS
Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.
Do not attach the end of the positive cable to the studs or L-shaped eyelet located above the positive (+)
terminal of your vehicle’s battery. High current may flow through and cause damage to the fuses.
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.
A spark may cause an explosion of the gases that surround the battery.
Note: In the illustration, the bottom vehicle represents the booster vehicle.
3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.
Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow
flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.
Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
Use only adequately sized cables with insulated clamps.
228
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Roadside Emergencies
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been
started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the booster vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the
negative (-) terminal of the booster vehicle battery.
229
4213E1426644132E142665Roadside Emergencies
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: • •
The hazard control button is pressed The panic button (if equipped) is pressed on the remote entry transmitter Your vehicle runs out of power
• SPINOUT DETECTION If your vehicle detects a spinout and it comes to a stop, the hazard warning flashers turn on. A spinout detected message appears in the information display. The message may not appear if your vehicle runs out of power. After your vehicle's hazard warning flashers turn on, you can switch them off by: • Pressing the hazard warning flasher
button.
• Pressing the remote control unlock
button.
• Pressing the remote control panic
button. Switching the ignition on and off twice.
•
230
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Customer Assistance
These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,
City/State or Zip Code.
Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
•
•
•
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
3.
2.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
231
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Customer Assistance
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
•
In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •
Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.
• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
232
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Customer Assistance
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
233
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Customer Assistance
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
234
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Customer Assistance
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
235
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E142557Customer Assistance
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.
Transport Canada Contact Information
Website Phone
http://www.tc.gc.ca/eng/roadsafety/menu.htm
1–800–333–0510
236
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
FUSE SPECIFICATION CHART Power Distribution Box WARNINGS
Always disconnect the battery before servicing high-current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If the battery has been disconnected and reconnected, some features will need to be reset. See Changing the 12V Battery (page 256).
Fuse or relay number
Fuse amp rating
Protected components
30A3
15A1
Wide open panoramic roof 1.
Starter relay. Rain sensor.
237
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E190797Fuses
Fuse or relay number
Fuse amp rating
Protected components
10
11
12
13
14
15
16
17
18
19
20
21
22
23
—
20A3
—
20A1
20A1
—
20A3
15A2
15A2
10A2
10A2
—
20A3
—
—
10A1
10A1
15A1
10A1
15A1
Blower motor relay. Power point 3 - Back of console.
Not used. Powertrain control module - vehicle power 1. Powertrain control module - vehicle power 2. Powertrain control module relay. Power point 1 - driver front.
Powertrain control module - vehicle power 4. Powertrain control module - vehicle power 3. Powertrain control module - vehicle power 5. Powertrain control module - vehicle power 6. Run-start relay. Power point 2 - console.
Not used. Not used. Run-start electronic power assist steering.
Run/start lighting.
Run/start transmission control. Transmission oil pump start/stop. Air conditioner clutch solenoid.
Run-start. Blind spot information system. Rear view camera. Adaptive cruise control.
238
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
Fuse or relay number
Fuse amp rating
Protected components
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Heads-up display. Voltage stability module. Not used. Run-start anti-lock brake system.
Run-start powertrain control module.
Not used. Not used. Mass air flow monitor.
Not used. Not used. Electronic fan 1 relay. A/C clutch relay. Not used. Not used. Not used. Not used. Electronic fan 2 relay. Electronic fan coil 2 and 3 relay. Horn relay. Not used. Fuel pump coil relay. Not used. Not used. Not used. Not used. Not used. Not used.
—
10A2
10A2
—
—
5A1
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
239
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
Fuse or relay number
Fuse amp rating
Protected components
49
50
51
52
53
54
55
10A1
20A1
—
—
10A1
10A2
10A2
Keep alive power.
Horn.
Not used. Not used. Power seats.
Brake on off switch.
ALT sensor.
1Micro fuse. 2Dual micro fuse. 3M-type fuse.
Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following:
1. Release the two latches, located on
both sides of the fuse box.
2. Raise the inboard side of the fuse box
from the cradle.
3. Move the fuse box toward the center
of the engine compartment.
4. Pivot the outboard side of the fuse box
to access the bottom side.
240
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E145983Fuses
Fuse or relay number
Fuse amp rating
Protected components
56
57
58
59
60
61
62
63
64
65
—
20A1
30A1
30A2
30A2
—
50A2
25A1
—
20A1
Not used. Diesel vaporizer or E100.
Fuel pump feed.
Electronic fan 3.
Electronic fan 1.
Not used. Body control module 1.
Electronic fan 2.
Not used. Front heated seat.
241
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E190798Fuses
Fuse or relay number
Fuse amp rating
Protected components
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
—
50A2
40A1
30A1
30A1
—
20A1
20A1
30A1
25A1
30A1
30A1
40A1
40A2
25A1
40A1
–
20A1
30A1
30A1
Not used. Body control module 2.
Heated rear window.
Anti-lock brake system valves.
Passenger seat.
Not used. Trans oil pump.
Rear heated seats.
Driver seat module.
Wiper motor 1.
Power lift-gate module.
Climate control seat module.
Trailer tow module.
Blower motor.
Wiper motor 2.
Inverter.
Not used. TRCM shifter.
Starter solenoid.
Wide open panoramic roof 2.
242
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
Fuse or relay number
Fuse amp rating
Protected components
86
87
1 M-type fuse. 2J-type fuse.
–
60A2
Not used. Anti-lock brake system pump.
Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering column.
Note: It may be easier to access the fuse panel if you remove the finish trim piece.
243
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E145984Fuses
Fuse or relay number
Fuse amp rating
Protected components
10
11
12
13
14
15
16
17
18
19
10A1
7.5A1
20A1
5A1
20A1
10A2
10A2
10A2
10A2
5A2
5A2
7.5A2
7.5A2
10A2
10A2
15A1
5A2
5A2
7.5A2
Lighting (ambient, glove box, vanity, dome, trunk). Memory seats, lumbar, power mirror.
Driver door unlock.
Not used (spare).
Subwoofer amplifier.
Heated seat relay coil.
Not used (spare).
Not used (spare).
Not used (spare).
Keypad. Power decklid module. Cellphone passport module. Not used (spare).
Climate control. Gear shift Steering wheel column lock. Cluster. Datelink logic. Battery electronic control module.
Datalink gateway module.
Child lock. Decklid-liftglass release. Tracking and blocking.
Ignition. Push button stop start switch. Passenger airbag disabled indicator.
244
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
Fuse or relay number
Fuse amp rating
Protected components
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
7.5A2
5A2
5A2
10A1
20A1
30A1
30A1
30A1
20A1
30A1
30A1
15A1
10A1
20A1
30A1
5A1
15A1
Transmission range. Adaptive headlamp.
Humidity and in–car temperature sensor.
Occupant classification sensor.
Delayed accessory (power inverter logic, moonroof logic). Central lock unlock.
Driver door (window, mirror).
Front passenger door (window, mirror).
Moonroof.
Amplifier.
Rear driver side door (window).
Rear passenger side door (window).
Not used (spare).
Global positioning system. Display. Voice control. Adaptive cruise control. Radio frequency receiver. Radio. Active noise control. CD changer. Run-start bus (fuse 19, 20, 21, 22, 35, 36, 37, circuit breaker). Restraints control module.
Auto-dimming rear view mirror. Continuous control damping suspension. Rear heated seats.
245
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Fuses
Fuse or relay number
Fuse amp rating
Protected components
37
38
1Micro fuse.
2Dual micro fuse.
15A1
30A
All wheel drive. Heated steering wheel. Not used (spare).
CHANGING A FUSE Fuses
WARNING
Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
If electrical components in the vehicle are not working, a fuse may have blown. A break in the fuse wire will indicate a blown fuse. Check the appropriate fuses before replacing any electrical components.
246
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E142430Maintenance
Working with the Engine Off 1. Set the parking brake and shift to park
(P).
2. Switch off the engine. 3. Block the wheels. Working with the Engine On
WARNING
To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to park
(P).
2. Block the wheels OPENING AND CLOSING THE HOOD Opening the Hood
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. See Scheduled Maintenance (page 464). If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.
•
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
1.
Inside the vehicle, pull the hood release handle located under the left-hand side of the instrument panel.
2. Slightly lift the hood. 3. Release the hood latch by pushing the
secondary release lever to your right-hand side.
247
E142457Maintenance
4. Open the hood. Support the hood with
the strut.
Closing the Hood 1. Remove the hood strut from the catch
and secure it correctly after use.
2. Lower the hood and allow it to drop
under its own weight for the last 8–12 in (20–30 cm).
Note: Make sure that the hood is correctly closed.
UNDER HOOD OVERVIEW - 1.5L ECOBOOST™
Engine coolant reservoir Engine oil filler cap
248
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E193263E184600Maintenance
Engine oil dipstick Brake fluid reservoir cap Battery Power distribution box Engine air filter assembly Windshield washer fluid reservoir cap
UNDER HOOD OVERVIEW - 2.0L ECOBOOST™
Engine coolant reservoir cap Engine oil dipstick Engine oil filler cap Brake fluid reservoir cap Battery Power distribution box
249
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E159754Maintenance
Engine air filter assembly Windshield washer fluid reservoir cap
UNDER HOOD OVERVIEW - 2.5L
A. Engine coolant reservoir cap B. Engine oil filler cap C. Engine oil dipstick D. Brake fluid reservoir cap E. Battery F. Power distribution box G. Air filter housing cover H. Windshield washer fluid reservoir cap
250
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E169801Maintenance
ENGINE OIL DIPSTICK - 1.5L ECOBOOST™
Minimum. Maximum.
ENGINE OIL DIPSTICK - 2.0L ECOBOOST™/2.5L
1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level.
If the level is at the MIN mark, add oil immediately. Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
Minimum. Maximum.
ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and the MAX marks.
251
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
E199415ABABE169062E142732Maintenance
Message
Action and description
{00}% If the instrument cluster displays one of the following messages, repeat the process. Not Reset Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, spilling coolant on hot engine parts can burn you.
Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine
coolant could make it difficult to see through the windshield.
To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure. Steam and hot liquid can come out forcefully when you loosen the cap slightly.
Do not add coolant further than the MAX mark.
Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 464).
1. Remove the filler cap. 2.
If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications (page 313).
3. Remove the engine oil filler cap and
use a funnel to pour the engine oil into the opening.
4. Wipe off any spilled oil. 5. Replace the filler cap. Turn it until you
feel a strong resistance.
OIL CHANGE INDICATOR RESET Use the information display controls on the steering wheel to reset the oil change indicator. From the main menu scroll to:
Message Settings
Vehicle
Oil Life
Hold OK to Reset
Action and description
Press the right arrow button, then from this menu scroll to the following message. Press the right arrow button, then from this menu scroll to the following message. Press the right arrow button, then from this menu scroll to the following message. Press and hold the OK button until the instrument cluster displays the following message. Reset Successful When the oil change indic- ator resets the instrument cluster displays 100%. Remaining Life
252
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Maintenance
Do not mix different colors or types of coolant in your vehicle. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. Use prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 313). In case of emergency, you can add a large amount of water without engine coolant in order to reach a vehicle service location. In this instance, qualified personnel: 1. Must drain the cooling system. 2. Chemically clean the coolant system
with Motorcraft Premium Cooling System Flush.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can cause engine damage from corrosion, overheating or freezing. Do not use the following as a coolant substitute: • Alcohol. • Methanol. • • Any engine coolant mixed with alcohol
Brine.
or methanol antifreeze or coolant.
Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. When adding coolant: 1. Unscrew the cap slowly. Pressure escapes as you unscrew the cap.
2. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 313).
Note: Make sure that the coolant level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Note: For best results, coolant concentration should be tested with a refractometer such as Robinair® Coolant and Battery Refractometer 75240. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable. Do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Engine Coolant Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling or heating systems. Your warranty may not cover these damages. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, any color change does not indicate the engine coolant has degraded, nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced.
253
Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing
Maintenance
3. Check the coolant level in the coolant reservoir the next few times you drive your vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.
4.
Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Severe Climates If you drive in extremely cold climates: •
It may be necessary to have an authorized dealer increase the coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point protection. Engine coolant concentrations above 60% decrease the overheat protection characteristics of the engine coolant and may cause engine damage.