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however, maximum temperature is attained after approximately three hours of operation. Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug.


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BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake system warning light.


BRAKE


Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. The ABS operates by detecting the onset of wheel lockup during brake application and compensates for this tendency. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; any pulsation or mechanical noise you may feel or hear is normal. In addition, the ABS performs a self-check after you start the engine and begin to drive away. A brief mechanical noise may be heard during this test. This is normal. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled and the ABS light is on, normal braking is still effective. If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately. Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping 214


BRAKE


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distance. The ABS will be activated immediately, allowing you to retain full steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance and does not decrease the time necessary to apply the brakes. Regenerative Braking System (RBS) Your vehicle uses a feature known as regenerative braking. This is used to simulate the engine braking of an internal combustion engine and assist the standard brake system while recovering some of the energy of motion and storing it in the battery to improve fuel economy. The standard brake system is designed to fully stop the car if regenerative braking is not available. During regenerative braking, the motor is spun as a generator to create electrical current. This recharges the high voltage battery and slows the vehicle. In effect, once the accelerator pedal is released, the motor changes from an energy user to an energy producer. When the accelerator pedal is released or the brake pedal is applied, the brake controller automatically detects the amount of deceleration requested and optimizes how much of the deceleration will be produced by regenerative braking. The remaining portion is generated by standard friction braking. When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone. Regenerative braking does not take the place of the standard friction brakes; it only assists them. Regenerative braking has also been designed to interact with the anti-lock brake system (ABS). Regenerative braking is disabled when the ABS is activated or the battery is fully charged.


Parking brake To set the parking brake (1), pull the parking brake handle up as far as possible.


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The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released.


BRAKE


To release, press and hold the button (2), pull the handle up slightly, then push the handle down.


WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park).


WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be


working properly. See your authorized dealer as soon as possible.


ADVANCETRAC姞 STABILITY ENHANCEMENT SYSTEM Your vehicle is equipped with the AdvanceTrac威 system. The AdvanceTrac威 system provides the following stability enhancement features for certain driving situations: • Traction control system (TCS), which functions to help avoid • Electronic stability control (ESC), which functions to help avoid skids


drive-wheel spin and loss of traction.


or lateral slides


WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire


construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 sensors. Reducing the effectiveness of the AdvanceTrac威 system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.


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WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac威 system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac威 system activates, SLOW DOWN.


WARNING: If a failure has been detected within the AdvanceTrac威 system, the stability control light will illuminate


steadily, and you may hear a chime. If equipped with a message center, the vehicle will also indicate a failure with the brake system, have the system serviced by an authorized dealer immediately.


The AdvanceTrac威 system automatically enables each time the engine is started. All features of the AdvanceTrac威 system (TCS and ESC) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. The AdvanceTrac威 system includes a stability control switch on the instrument panel, a stability control light and a stability control off light in the instrument cluster. Both the stability control light and the stability control off light in the instrument cluster will illuminate temporarily during start-up as part of a normal system self-check. The stability control light may illuminate (flash) during certain driving situations which cause the AdvanceTrac威 system to operate. If the stability control light illuminates steadily, have the system serviced by an authorized dealer immediately. If equipped with a message center, the vehicle will also indicate a failure with the AdvanceTrac威 system. When AdvanceTrac威 performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. When an event occurs that activates AdvanceTrac威 you may experience the following: • A slight deceleration of the vehicle


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Driving • The stability control light will flash. • If your foot is on the brake pedal, a vibration in the pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition.


• The brake pedal may feel stiffer than usual. Traction control system (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem; engine traction control and brake traction control. Engine traction control works to limit drive-wheel spin by momentarily reducing engine power. Brake traction control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction control is most active at low speeds. During TCS events, the stability control light in the instrument cluster will flash. If TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, TCS will use only engine power reduction or transfer to help control the wheels from over-spinning. When the brakes have cooled down, the system will regain all features. Anti-lock braking and Electronic stability control (ESC) will continue to function during the cool-down period. The engine traction control and brake traction control systems may be deactivated in certain situations. See the Switching off AdvanceTrac威 section below. Electronic stability control (ESC) Electronic stability control (ESC) may enhance your vehicle’s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. During ESC events, the stability control light in the instrument cluster will flash. 218


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versa


Certain adverse driving maneuvers may activate ESC, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa Switching off AdvanceTrac威 If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off certain features of the AdvanceTrac威 system may be beneficial because the wheels are allowed to spin. This will restore full engine power and will enhance momentum through the obstacle. To switch off the AdvanceTrac威 system press the stability control switch. Full features of the AdvanceTrac威 system can be restored by pressing the stability control switch again or by turning off and restarting the engine. When the AdvanceTrac威 system is off, the stability control off light will illuminate steadily. Pressing the stability control switch again will turn off the stability control off light. In R (Reverse), ABS and the engine and brake traction control features will continue to function; however, ESC is disabled.


OFF


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Control switch functions


Default at start-up


Control switch pressed momentarily Control switch pressed again after deactivation


AdvanceTrac威 Features


Stability control light Illuminated during bulb


check


Not


Stability control off light Illuminated during bulb


check


Illuminated


illuminated


solid


ESC


Traction control


Enabled


Enabled


Enabled


Disabled


Not


Not


illuminated


illuminated


Enabled


Enabled


STEERING Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Under extreme usage conditions, the steering effort may increase. This occurs to prevent overheating and permanent damage to your steering system. If this should occur, you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage. Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. The EPS system has diagnostic checks that continuously monitor the EPS system to ensure proper operation. When a system error is detected, the following message SERVICE POWER STEERING, SERVICE POWER STEERING NOW or POWER STEERING ASSIST FAULT may display in the message center, refer to the Message center in the Driver Controls chapter for more information.


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WARNING: The EPS system has diagnostics checks that continuously monitor the EPS system to ensure proper operation


of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the message center for POWER STEERING ASSIST FAULT. If the message returns, or returns while driving, take the vehicle to your dealer to have it checked. With the message displayed, the steering assist is turned off, making the vehicle harder to steer.


WARNING: If the message SERVICE POWER STEERING is displayed in the message center, the EPS system has detected a problem with the system function. On the next key cycle the message SERVICE POWER STEERING NOW will be displayed and steering assist will be removed until the steering system is serviced. Have your vehicle taken to the nearest dealer as soon as possible.


If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.


Speed sensitive steering The steering in your vehicle is speed sensitive. At lower speeds the assist is increased to improve maneuverability. If the amount of effort required to steer your vehicle changes while driving at a constant vehicle speed, have the power steering system checked by your authorized dealer.


BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed.


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If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. If the fuse is not blown and the brakelamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn the ignition key to the off position, and remove the key. 2. Using a screwdriver (or similar tool), carefully pry off and remove the chrome trim ring (1) from the shifter base. 3. Open the storage compartment lid and carefully pry the trim panel (2) up from rear attachments on the storage compartment and disconnect it from the console to expose the inside of the gearshift. 4. Locate the brake shift interlock lever on the driver’s side of the shifter assembly. 5. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the brake shift interlock lever while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 6. Install the trim panel (2) and chrome ring (1) in reverse order. 7. Apply brake pedal, start the vehicle, and release the parking brake. See your authorized dealer as soon as possible if this procedure is used.


WARNING: Do not drive your vehicle until you verify that the brakelamps are working.


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WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off


position and remove the key whenever you leave your vehicle.


WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be


working properly. See your authorized dealer.


ELECTRONICALLY-CONTROLLED CONTINUOUSLY VARIABLE TRANSMISSION (eCVT) OPERATION


Understanding the gearshift positions of the eCVT P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Start the engine • Release the parking brake • Press the brake pedal • Move the gearshift lever into the


desired gear


To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)


WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off


position and remove the key whenever you leave your vehicle


R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse).


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N (Neutral) With the gearshift lever in N (Neutral), the vehicle is free to roll; hold the brake pedal down while in this position. Because of the unique nature of the hybrid vehicle, the engine will not start in the N (Neutral) position. The vehicle does not charge the high voltage battery in the N (Neutral) position. Do not idle the vehicle in N (Neutral) for extended periods as this will discharge your high voltage battery. D (Drive) The normal driving position for the best fuel economy. L (Low) • Provides maximum engine braking. • The transmission may be shifted into L (Low) at any vehicle speed. WARNING: When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make


sure that the gearshift is securely latched in P (Park). Turn off the ignition whenever you leave your vehicle. Never leave your vehicle unattended while it is running. If you do not take these precautions, your vehicle may move unexpectedly and injure someone.


If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.


REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. 224


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WARNING: To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.


WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS.


WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.


WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps.


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The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again.


While receiving a warning the radio volume will be reduced to a predetermined level. After the warning goes away, the radio will return to the previous value. The RSS automatically turns on when the gearshift lever is placed in R (Reverse) and the ignition is on. A control in the message center allows the driver to disable the system. Refer to Message center in the Instrument Cluster chapter for more information. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.


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REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the trunk, provides a video image which appears in the rearview mirror or on the navigation screen (if equipped), of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle. To use the camera system, place the transmission in R (Reverse); an image will display in the rearview mirror or on the navigation screen (if equipped). The area displayed on the screen may vary according to the vehicle orientation and/or road condition. • (1) Rear bumper • (2) Red zone • (3) Yellow zone • (4) Green zone Always use caution while backing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle. Image delay if displayed through the rear view mirror: When shifting out of R (Reverse) and into any other gear, the image in the rearview mirror will remain on for a few seconds before it shuts off to assist in parking. Image delay if displayed through the navigation screen: After shifting out of R (Reverse) and into any gear other than P (Park), the image in the navigation screen will remain until the vehicle speed reaches 5 mph (8 km/h), only if the rear camera delay feature is on, or until any navigation radio button is pressed. Note: The default setting for the rear camera delay is off. Press the “Settings” button found on the navigation screen to set the rear camera delay feature to on or off. Refer to the Navigation System supplement for more information.


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The camera lens for the camera is located on the trunk. Keep the lens clean so that the video image remains clear and undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the reverse camera system.


WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with


the rearview mirror and the side mirrors for maximum coverage.


WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen


due to the limited coverage of the camera system.


WARNING: Backup as slow as possible since higher speeds might limit your reaction time to stop the vehicle.


WARNING: Do not use the camera system with the trunk open.


If the back end of the vehicle is hit or damaged, then check with your authorized dealer to have your rear video system checked for proper coverage and operation. Night time and dark area use At night time or in dark areas, the camera system relies on the reverse lamp lighting to produce an image. Therefore it is necessary that both reverse lamps are operating in order to get a clear image in the dark. If either of the lamps are not operating, stop using the camera system, at least in the dark, until the lamp(s) are replaced and functioning. Servicing • If the image comes on while the vehicle is not in R (Reverse), have • If the image is not clear, then check if there is anything covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer.


the system inspected by your authorized dealer.


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BLIND SPOT INFORMATION SYSTEM (BLIS姞) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS威 is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (three meters) beyond the bumper. This area is referred to as the blind zone. The BLIS威 will alert the driver to the presence of motorized vehicles in these areas while driving on roads and freeways. The system is not designed to prevent contact with other vehicles or objects. The system is designed to provide a warning to assist the driver in detecting vehicles in the blind zones. The system will not detect infrastructure, pedestrians, or cyclists.


WARNING: To help avoid injuries, NEVER use the BLIS威 as a replacement for using the side and rear view mirrors and looking


over your shoulder before changing lanes. BLIS威 is not a replacement for careful driving and only an assist.


The BLIS威 has an yellow indicator (also referred to as the alert) located in the left and right exterior mirrors. When the vehicle is started, the BLIS威 automatically illuminates both indicators for several seconds indicating the system is operating. The first time you place the transmission in D (Drive) after starting the engine and drive forward at a speed greater than 3 mph (5 km/h) the BLIS威 becomes active. Afterwards, the BLIS remains active for all speeds including 0 mph (0 km/h). BLIS威 is also active if the transmission is placed in N (Neutral). If the transmission is shifted out of D (Drive) or N (Neutral) the system will enter the CTA mode (see CTA operation below). Once shifted back in to D (Drive) the BLIS威 mode will activate once driven above 3 mph (5 km/h).


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The BLIS威 will trigger the alert for vehicles that enter your blind zone from the rear or merge in to the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds. Note: For vehicles that pass through the blind zone quickly, typically less then two seconds, the BLIS威 will not illuminate the alert. The BLIS威 consists of two radar sensors each located rearward of the rear wheel hidden behind the bumper fascia. Do not place any type of bumper sticker in this area. Note: The BLIS威 typically will not detect parked vehicles, humans, animals, or infrastructure (fences, guard rails, trees, etc.). The BLIS威 does not function when the transmission is in R (Reverse) or P (Park). The BLIS威 does not provide any additional warning when your turn signal is activated. BLIS威 detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected. Below is a list of circumstances that may cause non-detection: • Debris build up on the rear quarter panel fascias • Certain maneuvering of vehicles entering and exiting the blind zone • Vehicles passing through the blind zone at very fast rates • Severe weather conditions • When several vehicles forming a convoy pass through the blind zone. BLIS威 False Alerts Due to the nature of radar technology, there may be certain instances when the BLIS威 will alert with no object present in the blind zone. This is known as a false alert. Some level of false alerts are normal. Circumstances that may cause a false alert are guardrails, freeway concrete walls, cyclone fencing, sharp turns around a pole or building, or coming to a stop with a vehicle directly behind but very close. False alerts are temporary and self correct.


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Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R (Reverse) is selected and the vehicle is backing out of a front-in parking spot. It sounds a series of tones and flashes the BLIS威 indicator found on the exterior mirror on the side of the approaching vehicle. Additionally, the message center will display either, VEHICLE COMING FROM RIGHT or VEHICLE COMING FROM LEFT to warn the driver from which direction vehicles are approaching. The system is not designed to prevent contact with other vehicles or objects. The system is designed to provide a warning to assist the driver in detecting vehicles in the blind zones. The system will not detect infrastructure, pedestrians, or bicyclists.


WARNING: To help avoid personal injury, NEVER use the CTA system as a replacement for using the side and rear view mirrors


and looking over your shoulder before backing out of a parking space. CTA is not a replacement for careful driving and only an assist.


The CTA system detects vehicles approaching up to 45 feet (14 meters) away (approximately the width of five parking spaces). Coverage decreases when vehicles and objects in close proximity block the CTA sensors (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). Backing slowly from the parking spot in these situations helps to increase the sensor coverage and effectiveness.


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CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]).


(24 km/h)


obstructed by an adjacently parked vehicle or object.


CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected. Below is a list of circumstances that may cause non detection: • Debris build up on the rear quarter panel fascias • The rear quarter panel radar beams are obstructed or partially • Approaching vehicles passing at speeds greater than 15 mph • Severe weather conditions • Driving in reverse faster than 3 mph (5 km/h) • Backing out of an angled parking spot CTA False Alerts Due to the nature of radar technology, there may be certain instances when the BLIS威 will alert with no object present when backing up. This is known as a false alert. Some level of false alerts are normal. Circumstances that may cause a false alert when backing up are backing out of a garage, backing in to a parking space, and objects very close to the sensor. False alerts are temporary and self correct.


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CTA and Reverse Sensing System (RSS) interaction CTA works along with the Reverse Sensing System (RSS) (if equipped). Become familiar with the warning tones of both systems. BLIS威-CTA on/off and disable operation The BLIS威 and/or the CTA can be turned off via the message center. Turning the BLIS威 off does not turn off the CTA and visa versa. If either the BLIS威 or CTA is turned off, the systems will automatically turn back on at the next ignition key cycle. When either the BLIS威 or CTA is turned off, the message center displays BLIND SPOT SYS OFF and/or CTA SYSTEM OFF. When the BLIS威 or CTA system is off, the driver will not receive alerts. Refer to Message center in the Instrument Cluster chapter. The BLIS威-CTA can be disabled permanently even after an ignition key cycle. This must be done by your dealership service technician. Once either of the systems are disabled, enabling must also be performed at the dealership. When disabled, the message center will display BLIND SPOT DISABLED and/or CTA DISABLED. BLIS威-CTA fault operation If the BLIS威-CTA senses a fault on either the left or right sensor, the BLIS威 alert indicator will go ON and remain ON and the message center will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT. For faults that may cause the associated left or right alert indicator not to illuminate, only the message center faults will occur. Blocked sensor An extreme build up of materials on the left and/or right quarter panel fascias such as mud or snow can cause degraded performance of the BLIS威. Also, heavy rain can cause the same effect. The BLIS威 can detect this degraded performance and issue a blocked warning to the driver via the message center. If condition is determined by the system, the message center displays BLIND SPOT NOT AVAILABLE or CROSS TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right exterior mirror alert indicator will illuminate. The message center warning may be cleared by the driver but the exterior mirror alert indicator will remain illuminated.


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WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects


will increase. To help avoid injuries, NEVER use the BLIS威 as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes. BLIS威 is not a replacement for careful driving and only an assist.


Once blockage is removed, the system will require some driving time and detection of at least two vehicle object prior to realizing it is unblocked, or the driver can cycle the ignition key. If blocked and the ignition key is cycled, the system resets to unblocked. If however blockage is still present after the key cycle, the system will sense again that it is blocked after driving in traffic. The following table lists possible causes and actions for this message being displayed:


Heavy rainfall or heavy snowfall is interfering with the radar signals


The surface of the left or right radar is dirty or obstructed in some way The surface of the left or right radar is not dirty or obstructed


Clean the fascia area in front of the radar, either left or right side, or remove obstruction. Drive normally in traffic for a few minutes to allow the radar to detect that it is no longer blocked. Note: the vehicle must be in D (Drive) and a few vehicles must pass so that the BLIS威 can clear a blocked state. No action required by the driver. The system will automatically go unblocked once the rainfall/snowfall rate decreases or stops. Do not use BLIS威-CTA in heavy rainfall or heavy snowfall. Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This is rare and known as a false blockage warning. A false blocked condition will either self clear or clear after a key cycle. Day and night brightness The BLIS威-CTA alert will automatically dim when the headlamp switch is in the parking, on, or autolamp position, and night time darkness has been detected by the sun sensor. 234


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DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).


When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.


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ROADSIDE ASSISTANCE


Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card


included in your Owner Guide portfolio.


responsibility)


supplied with a tire inflation kit)


Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).


county maintained road, no recoveries.


Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts 236


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• towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1-877-294-2582 or visit our website at www.ford.ca.


Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1-800-665-2006.


HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel above the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Press in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.


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FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt.


WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.


FUSES AND RELAYS


Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.


15


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Standard fuse amperage rating and color


COLOR


Fuse rating


2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A


Mini fuses


Grey Violet Pink Tan


Brown


Red Blue Yellow Natural Green


— — — — —


Standard


fuses


Grey Violet Pink Tan


Brown


Red Blue Yellow Natural Green


— — — — —


Maxi fuses


— — — — — — —


Yellow



Green Orange


Red Blue Tan


Natural


Cartridge


maxi fuses


— — — — — — — Blue — Pink Green Red Yellow



Black


Fuse link cartridge


— — — — — — — Blue — Pink Green Red Yellow Brown Black


Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.


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The fuses are coded as follows.


Fuse/Relay Location


Fuse Amp


Rating


10


240


30A 15A


15A 30A 10A


20A 10A 10A 15A 15A


Protected Circuits


Driver smart window motor Brake on/off switch, Center high-mount stop lamp HEV battery fan 110V Inverter Keypad illumination, Brake shift interlock Turn signal lamps, Stop lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights Backlighting, Puddle lamps


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Fuse/Relay Location


Fuse Amp


Rating


Protected Circuits


11
12
13
14


15
16
17
18
19
20
21
22


23
24
25
26
27
28
29
30
31
32
33
34
35


10A 7.5A 5A 10A


10A 15A 20A 20A 25A 15A 15A 15A


15A 20A 10A 10A 20A 5A 5A 5A 10A 10A 10A 5A 10A


Not used (spare) Power outside mirrors SYNC威 module Electronic finish panel (EFP) radio and climate control buttons module, Navigation display, Center information display, GPS module Climate control Not used (spare) Door locks, Trunk release Heated seats Amplifier On-board diagnostic connector Fog lamps Front sidemarker lamps, Park lamps, License plate lamp High beam headlamps Horn Demand lamps/power saver relay Instrument cluster battery power Ignition switch Radio crank sense circuit Instrument cluster ignition power Not used (spare) Not used (spare) Restraint control module Not used (spare) Not used (spare) Reverse sensing system, Blind spot information system, Heated seats, Rearview camera, 110V inverter


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Fuse/Relay Location


Fuse Amp


Rating


Protected Circuits


Passive Anti-Theft Sensor (PATS) transceiver Humidity sensor Subwoofer amplifier Radio Not used (spare) Automatic dimming mirror, Moon roof, Compass, Ambient lighting Electronic power assist steering Not used (spare) Fuel diode/Powertrain control module Heated backlight and blower relay coil, Wiper washer Occupant classification sensor (OCS) module, Passenger airbag off lamp Power windows


5A


10A 20A 20A 20A 15A


10A 10A 10A


5A


7.5A


30A Circuit


Breaker


36


37
38
39
40
41


42
43
44


45


46


47


48



Delayed accessory relay


Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.


WARNING: Always disconnect the battery before servicing high current fuses.


WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the


battery or refilling fluid reservoirs.


If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 242


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The high-current fuses are coded as follows.


Fuse/Relay Location


10
11
12


Fuse Amp


Rating 50A*


50A*


40A*


— —


40A* 40A*


50A* 20A* 30A*


— —


Protected Circuits


Electronic power assist steering B+ Electronic power assist steering B+ Powertrain control module (aux relay 5 power) Not used Not used Rear defrost (aux relay 4 power) Vacuum pump (aux relay 6
power) Brake system controller pump Wiper washer Brake system controller valves Not used Not used


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Fuse/Relay Location


13


14
15
16
17
18
19
20
21
22
23


24
25
26
27
28
29
30
31
32
33
34
35


36
37
38
39
40


Fuse Amp


Rating 15A**


— — —


10A**


— — — —


20A* 10A**


— — — —


60A* 20A* 30A* 30A* 30A* 20A*



40A*


1A Diode


5A** 10A** 10A** 10A**


Protected Circuits


Motor electronics coolant/heater pump (relay 42 & 44 power) Not used Not used Not used HEV high voltage battery module Not used Not used Not used Not used Console power point Powertrain control module/ Transmission control module keep-alive power, Canister vent Not used Not used Not used Not used Cooling fan motor Front power point Fuel relay (relay 43 power) Passenger power seat Driver power seat Moon roof Not used Front A/C blower motor (aux relay 3 power) Fuel pump Vacuum pump monitoring Heated side mirrors Transmission control module Powertrain control module


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Fuse/Relay Location


41
42
43
44
45
46
47


48


49


Fuse Amp


Rating


G8VA relay G8VA relay G8VA relay G8VA relay


15A** 15A** 10A**


20A**


15A**


Roadside Emergencies


Protected Circuits


Backup lamps Heater pump Fuel pump Motor electronics coolant pump Injectors Coil on plugs Powertrain control module (general): Heater pump, Motor electronics coolant pump relay coils, DC/DC converter, Back-up lamps, Brake controller HEV high voltage battery module, Fuel pump relay Powertrain control module (emissions related)


* Cartridge Fuses ** Mini Fuses


Auxiliary relay box The auxiliary relay box is located in front of the radiator in the engine compartment.


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The components are coded as follows: Relay Location


Relay Type


Function


— —


High current


micro


Not used Not used Blower motor


High current


Rear window defogger


micro


High current


Powertrain control module


micro


High current


Vacuum pump cut-off


micro


Solid state


Vacuum pump


CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.


WARNING: The use of tire sealants may damage your tire pressure monitoring system and should not be used.


WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important


information. If the tire pressure monitor sensor becomes damaged, it will no longer function.


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Dissimilar spare tire/wheel information


WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.


If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability


Safety Compliance Label


tire


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3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare


tire/wheel


The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.


Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) and turn the engine off.


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Removing the spare tire and jack 1. Remove the carpeted load floor panel located in the rear of the vehicle and remove the lug wrench and long bolt from the tool bag. 2. Remove the bolt securing the spare tire using the lug wrench, then lift and remove the spare tire from the trunk. 3. Remove the jack retention bolt by turning it counterclockwise and remove the jack from the vehicle.


Tire change procedure


WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in


both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.


WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.


WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to


avoid the danger of being hit when operating the jack or changing the wheel.


Note: Passengers should not remain in the vehicle when the vehicle is being jacked.


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1. Block both the front and rear of the wheel diagonally opposite the flat tire. For example, if the left front tire is flat, block the right rear wheel.


2. Remove the center ornament (if equipped) from the wheel. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.


3. Put the jack in the jack locator next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange.


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WARNING: To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not


start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.


4. Remove the lug nuts with the lug wrench. 5. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. If you are using the temporary tire, the lug nut washers will not appear to be flush with the rim. This is normal only when using the temporary spare tire. 6. Lower the wheel by turning the jack handle counterclockwise. 7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Unblock the wheels.


Stowing the wheel and jack 1. Fully collapse the jack and place it back in the storage area in the trunk. 2. Replace the jack retention bolt to secure the jack. 3. Place the tire in the storage bin in the trunk. 4. Replace the cover plate and bolt. • When storing a flat road tire, flip the cover plate over and use the long • When storing the temporary spare tire, replace the cover plate and


bolt.


use the short bolt.


5. Secure the bolt using the lug wrench. 6. Insert the lug wrench and bolt in the tool bag and place over the jack. 7. Replace the carpeted load floor panel.


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WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).


Bolt size


Wheel lug nut torque*


M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.


ft-lb 100


N•m 135


WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting


surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.


Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.


RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container, see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel container and the included fuel filler funnel. Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into 252


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the Easy Fuel™ “no cap” fuel system as it can be damaged. You must use the included funnel in such circumstances.


WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel™ system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury.


JUMP STARTING (LOW VOLTAGE [UNDERHOOD] BATTERY ONLY)


WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could


result in injury or vehicle damage.


WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.


Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.


Preparing your vehicle If your low voltage (underhood) battery becomes disconnected or disabled for any reason, the vehicle controller must relearn the engine’s operating characteristics in order to operate it at maximum efficiency. This relearning process occurs the first time the vehicle is driven after reconnecting the low voltage battery. If the learning procedure does not have time to complete during the drive, the engine will continue to operate for 3-5 seconds after you turn the ignition off to complete the relearning process. This is a normal condition and will not re-occur until the low voltage battery is disconnected again. The brake system must also be reset. Refer to Low voltage (underhood) battery in the Maintenance and Specification chapter for more information. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system.


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3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.


Connecting the jumper cables


+–


+–


1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 254


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+–


+–


3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.


+–


+–


4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.


WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may


cause an explosion of the gases that surround the battery.


5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed.


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2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.


Removing the jumper cables


+–


+–


Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.


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+–


+–


3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.


+–


+–


4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.


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WRECKER TOWING


If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. If your vehicle is to be towed using wheel lift equipment, the non-lifted wheels must be placed on a dolly to prevent damage to the vehicle. Place a rag on top of the hoist cable below the fascia when loading or unloading a vehicle on a flatbed wrecker to prevent surface damage to the fascia. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. 258


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Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). Refer to Brake-shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral).


direction.


• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).


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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft威 parts, or remanufactured or other parts that are authorized by Ford.


Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories 260


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• Service specials and promotions. In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online

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