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assembly.


4. Locate the silver button in the driver side front area of the gearshift assembly. Press and hold the silver button while moving the gearshift lever out of P (Park) into N (Neutral). 5. Start the vehicle and release the parking brake. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.


Do not drive your vehicle until you verify that the brakelamps are working.


Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and


remove the key whenever you leave your vehicle.


If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.


See your authorized dealer.


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Understanding the gearshift positions of the Continuously Variable Transaxle (CVT) The CVT is a fully automatic transaxle that electronically monitors vehicle system inputs and outputs and driver demands to select the desired drive ratio. Unlike traditional automatic transmissions/transaxles, the CVT continually adjusts the optimum overall drive ratio between engine and drive wheels for all operating conditions. As traditional automatic transmissions/transaxles shift up or down in gears, this shifting in gear ratios is noticeable by increasing and decreasing engine RPM which causes a slight energy loss as the gears change. The gear changes can be felt by the driver. With the CVT, there is no energy transfer loss from shifting because there is no gear shifting up or down. Acceleration up to vehicle operating speed is smooth and continuous; uninterrupted by gear shifting. The same holds true for coasting down to idle; smooth and continuous. Unlike traditional automatic transmissions/transaxles, the CVT offers more responsive performance and increased fuel economy.


P (Park) This position locks the transaxle and prevents the front wheels from turning. To put your vehicle in gear: • Depress the brake pedal • Move the gearshift lever into the desired gear


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To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)


Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and


remove the key whenever you leave your vehicle.


R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) The normal driving position for the best fuel economy. L (Low) Provides more engine braking when the accelerator pedal is released than D (Drive).


REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.


To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this


section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.


To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS.


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This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to


assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.


Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal


detection zone of the RSS system may create false beeps.


The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again.


The RSS automatically turns on when the gear selector is placed in R (Reverse) and the ignition is ON. An RSS control on the instrument panel allows the driver to turn the RSS on and off. To turn the RSS off, the ignition must be ON, and the gear selector in R (Reverse). An


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indicator light on the control will illuminate when the system is turned off. If the indicator light illuminates when the RSS is not turned off, it may indicate a failure in the RSS. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.


ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system. With the AWD option, power will be delivered to the front wheels and distributed to the rear wheels as needed. The AWD system is active all the time and requires no input from the operator. All components of the AWD system are sealed for life and require no maintenance. If your vehicle is equipped with AWD, a spare tire of a different size other than the tire provided should never be used. A dissimilar spare tire size (other than the spare tire provided) or major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to front wheel drive. Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty.


Driving off-highway with AWD vehicles AWD vehicles are specially equipped for driving on sand, snow, mud and rough roads and have operating characteristics that are somewhat different from conventional vehicles, both on and off the highway. When driving at slow speeds off-highway under high outside temperatures, use L (Low) gear when possible. L (Low) gear operation will maximize the engine and transmission cooling capability. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine.


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Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering • Be extremely careful when driving on pavement made slippery by


characteristics of your vehicle.


loose sand, water, gravel, snow or ice.


If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but


avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.


• It may be safer to stay on the apron or shoulder of the road and slow


down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.


• It often may be less risky to strike small objects, such as highway


reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover. Remember, your safety and the safety of others should be your primary concern.


If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. If your vehicle is equipped with Traction Control娂, it may be beneficial to disengage the Traction Control娂 system while attempting to rock the vehicle. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.


Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and


remove the key whenever you leave your vehicle.


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If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.


See your authorized dealer.


Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.


Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.


attempt any sharp steering wheel movements.


• In the event of an emergency stop, avoid skidding the tires and do not • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. AWD Systems (if equipped) AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot.


Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures, but drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels.


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Do not use L (Low) gear when driving through sand. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even AWD vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. If the transmission, AWD system components or axles are submerged in water, their fluids should be checked and changed, if necessary. Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant and PTU (Power Transfer Unit) lubricant should be checked and changed if necessary. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”


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Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turn around because you might roll over. It is better to back down to a safe location. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control. Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels can’t turn and if they aren’t turning, you won’t be able to steer. The front wheels have to be turning in order to steer the vehicle. If your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes.


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Driving on snow and ice Note: Excessive tire slippage can cause transaxle damage. AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although an AWD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Since your vehicle is equipped with a four wheel anti-lock brake system (ABS), do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system.


Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-highway usage.


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DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).


When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.


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ROADSIDE ASSISTANCE


Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000


miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.


inflation kit)


responsibility)


Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).


county maintained road, no recoveries.


Trailers shall be covered up to $100 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle


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Roadside Emergencies • emergency travel expense reimbursement • travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.


Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your authorized dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.


HAZARD FLASHER CONTROL The hazard flasher is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.


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FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. The fuel pump shut-off switch is located in the front passenger footwell area in the right upper corner. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.


FUSES AND RELAYS


Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.


15


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Standard fuse amperage rating and color


Fuse rating


5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 80A


Mini fuses


Tan


Brown


Red Blue Yellow Natural Green


— — — —


COLOR


Standard


fuses


Maxi fuses


Tan


Brown


Red Blue Yellow Natural Green


— — — —


— — — —


Yellow



Green Orange


Red Blue


Natural


Cartridge


maxi fuses


— — — — Blue — Pink Green Red Yellow Black


Fuse link cartridge


— — — — Blue — Pink Green Red Yellow Black


Passenger compartment fuse panel/Smart Junction Box (SJB)


The fuse panel is located under the instrument panel to the left of the steering wheel.


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Passenger Compartment Fuse


Panel Description


High beams Interior lamps (Courtesy and demand lamps), Delayed accessory (Power windows and moonroof) Access/Security (Power door lock actuators, Liftgate lock actuator, Liftgate solenoid) Adjustable pedal switch Horns Audio (Subwoofer) Power/Keep Alive Memory (KAM): Cluster and Powertrain Control Module (PCM), Climate control, Analog clock Park lamps, Side markers, Trailer tow protect Cigar lighter, Data Link Connector (DLC) Mirrors and memory module Audio, Family Entertainment System (FES) Back-up lamps, Electrochromatic mirror, Reverse Sensing System (RSS), Trailer tow protect Audio Starter relay coil, PCM


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The fuses are coded as follows.


Fuse/Relay Location


Fuse Amp


Rating


F1
F2


F3


F4
F5
F6
F7


F8


F9


F10
F11


F12


F13
F14


20A 15A


25A


15A 20A 20A 7.5A


15A


20A


7.5A 20A


10A


7.5A 7.5A


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Passenger Compartment Fuse


Panel Description


Delayed accessory (Driver window motor logic, Auxiliary climate control switch illumination, Moonroof, Audio, Driver door lock switch illumination) Rear defroster indicator, Heated mirrors Rear defroster PCM relay coil, Shifter Brake-Shift Interlock (BSI), Passive Anti-Theft System (PATS) module, Fuel relay coil, Brake lamps, Center High-Mounted Stop Lamp (CHMSL) Anti-lock Brake System (ABS)/Traction control module, All Wheel Drive (AWD) module, RSS, Heated seat modules Cluster, Climate control Restraint Control Module (RCM) Auxiliary climate control relay coils, Electrochromatic mirror, Compass module Wiper relay coil, Blower relay coil, Cluster logic Occupant Classification Sensor (OCS), Passenger Airbag Deactivation (PAD) Delayed accessory (Front passenger window, Rear passenger windows [via window switch], Window switch illumination, Backlighting


Roadside Emergencies


Fuse/Relay Location


F15


Fuse Amp


Rating


10A


F16


F17
F18


F19


F20
F21
F22


F23


F24


C1


10A


30A 10A


10A


7.5A 7.5A 7.5A


7.5A


7.5A


30A Circuit


breaker


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Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.


Always disconnect the battery before servicing high current fuses.


To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or


refilling fluid reservoirs.


If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.


The high-current fuses are coded as follows:


Fuse/Relay Location


Fuse Amp


Rating 80A*



Power Distribution Box


Description


SJB, SJB fuses 1, 2, 3, 4, 5, 8 and 12
Not used


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Fuse/Relay Location


10
11


12
13
14


15
16
17
18


19
20
21
22
23
24


25
26
27


Fuse Amp


Rating 50A*



20A*



60A*



40A*


30A* 30A*


20A*



20A**


15A** 20A** 10A** 40A*



40A* 30A* 30A* 15A** 10A**


— —


15A**


Power Distribution Box


Description


Front and rear wipers (fuses 45
and 47) Not used Moonroof Not used Engine cooling fan Not used Anti-lock Brake System (ABS) (Motor) Starter Powertrain Control Module (PCM) relay ABS (Valves) Not used Power point (Cargo compartment) Traction Control Module (TCM) Power point (Console) Alternator Logic feed to SJB, SJB solid state devices Not used Rear defroster Power seat motors (passenger) Heated seat modules Fog lamps A/C clutch relay, A/C compressor clutch Not used Not used Fuel relay (Fuel pump driver module, Fuel pump)


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Fuse/Relay Location


28


29
30
31


32


33
34
35


36
37
38
39
40
41
42
43
44


45
46


47
48


49


50


Fuse Amp


Rating 80A*


30A*



30A*


30A*


30A*



40A*


10A**


— —


1A Diode 1A Diode


1⁄2 ISO relay



1⁄2 ISO relay 1⁄2 ISO relay


30A** 5A**


25A** 10A**


15A**


Full ISO relay


Roadside Emergencies


Power Distribution Box


Description


SJB power, SJB (Circuit breaker, Fuses 6, 7, 9, 10, 11 and 15) Driver window motor Not used Auxiliary A/C rear blower motor, Auxiliary coolant pump Driver seat motors, Memory module Ignition switch (to SJB) Not used Front A/C blower motor, Auxiliary coolant pump relay coil Auxiliary coolant pump Not used Not used PCM A/C clutch Fog lamps Not used A/C clutch Fuel pump driver module, Fuel pump Front wiper, Front washer Heated Positive Crankcase Ventilation (PCV) valve Rear wiper, Rear washer TCM, EVMV, Canister vent, ESM, Exhaust Gas Oxygen heaters, A/C clutch PCM, Injectors, Ignition coils, Mass Air Flow (MAF) sensor PCM relay, PDB fuses 40 and 41


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Fuse/Relay Location


51
52


53
54
55
56
57
58


Fuse Amp


Rating


Full ISO relay Full ISO relay


— — — — —


High current


relay


Power Distribution Box


Description Starter motor solenoid Front A/C blower motor, Coolant pump relay coil Not used Not used Not used Not used Not used Wipers


* Cartridge Fuses ** Mini Fuses


CHANGING THE TIRES If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road.


The use of tire sealants is not recommended and may damage your tires.


Dissimilar spare tire/wheel information


Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.


If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.


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tire


Safety Compliance Label


A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability For vehicles equipped with 4WD, it is not recommended that the vehicle be operated in 4WD modes with a temporary emergency spare tire. If 4WD operation is necessary, do not operate above speeds of 10 mph (16
km/h) or for distances above 50 miles (80 km). 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment


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Roadside Emergencies • Use snow chains on the end of the vehicle with the dissimilar spare


tire/wheel


The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.


Removing the spare tire and jack If the 3rd row seat (if equipped) is stowed in the floor, you will need to unstow it to access the spare tire and jack. Refer to Unstowing the 3rd row seat in the Seating and Safety Restraint chapter for this procedure.


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1. Remove the carpeted floor panel located in the rear of the vehicle, remove the wing nut that secures the spare tire by turning it counterclockwise. 2. Lift and remove the spare tire from the trunk. 3. Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise, remove the jack kit from the vehicle. 4. Remove the jack and the wrench from the felt bag. Fold down the wrench socket to use to loosen the lug nuts and to operate the jack.


Tire change procedure 1. Park on a level surface, activate hazard flashers and set the parking brake.


When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the


jack, even if the vehicle is in P (Park).


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To help prevent the vehicle from moving when you change a tire, be sure to place the transaxle in P (Park), set the parking brake


and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.


If the vehicle slips off the jack, you or someone else could be seriously injured.


2. Place gearshift lever in P (Park), turn engine OFF, and block the diagonally opposite wheel.


3. Remove wheel cover (if equipped) with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.


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4. Put the jack in the jack notch next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground.


5. Remove the lug nuts with the lug wrench. 6. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 7. Lower the wheel by turning the jack handle counterclockwise. 8. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 9. Install the wheel cover (if equipped). The wheel cover will only install if the Ford/Mercury logo is aligned over the valve stem on the wheel.


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Stowing the tire and jack 1. Fully collapse the jack, fold the lug wrench socket into the handle and place the jack and wrench into the felt bag as shown. Take care to position the jack as shown to ensure that the locating holes in the jack base can be placed on the locating tabs of the jack mounting bracket in the spare tire tub. 2. Securely close the wrench compartment and the jack bag using the velcro strips. 3. Place the jack kit on the angled bracket in the spare tire tub, using the locating tabs to position the jack correctly. 4. Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack. With the jack in place, place the end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut.


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If you are stowing the flat tire, remove the “L”-shaped bolt from the large wing nut used to secure the spare tire in the vehicle. With the 3rd row seat in the raised position, stand the flat tire in the rear of the vehicle with the tire’s valve stem facing the rear of the vehicle. Fasten the flat tire to the vehicle by inserting the “L”-shaped bolt through one of the lug bolt holes in the wheel and turning clockwise into the threaded hole in the vehicle until the tire is secured. If you are stowing the temporary spare tire, place the tire over the jack and secure it with the large wing nut.


WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 100 miles (160 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).


Bolt size


Wheel lug nut torque*


1/2-20 UNF * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.


lb.ft. 100


N•m 135


When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel


or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.


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JUMP STARTING


The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or


vehicle damage.


Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.


Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.


Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.


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Connecting the jumper cables


Roadside Emergencies


+–


+–


1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.


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+–


+–


3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.


+–


+–


4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.


Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an


explosion of the gases that surround the battery.


5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.


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Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.


Removing the jumper cables


+–


+–


Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.


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+–


+–


3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.


+–


+–


4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.


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WRECKER TOWING


Roadside Emergencies


If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is being towed using wheel lift equipment, the wheels being raised should be brought to a height of 12 inches (30 cm) above the non-raised wheels to prevent damage to the vehicle. On Front Wheel Drive (FWD) models, if your vehicle is to be towed from the rear using wheel lift equipment, it is recommended that the front wheels (drive wheels) be placed on a dolly to prevent damage to the automatic transaxle. If your vehicle is to be towed from the front using wheel lift equipment, it is recommended that the rear wheels be placed on a dolly to prevent damage to the vehicle.


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In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, flatbed transport vehicle or a car hauling trailer) your vehicle can be flat towed (all wheels on the ground) only under the following conditions: • The ambient temperature is above 32°F (0°C) • Place the automatic transaxle in N (Neutral). • DO NOT exceed the distance of 31 miles (50 km). • DO NOT exceed the speed of 31 mph (50 km/h). On All Wheel Drive (AWD) models, it is not recommended that your vehicle be towed with any wheels on the ground. It is recommended to tow your vehicle with all the wheels off the ground using wheel lift equipment and a wheel dolly, a flatbed transport vehicle or a car-hauling trailer. In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, flatbed transport vehicle or a car hauling trailer) your vehicle can be flat towed (all wheels on the ground) or wrecker towed (rear wheels on the ground) only under the following conditions: • The ambient temperature is above 32°F (0°C). • Place the transmission in N (Neutral). • Maximum distance is 31 miles (50 km). • Maximum speed is 31 mph (50 km/h). If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.


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GETTING THE SERVICES YOU NEED


At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).


Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com


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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the authorized dealer and the city where the authorized • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Better Business Bureau (BBB) AUTO LINE program (U.S. only).


dealer is located


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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.


IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126


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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of the Warranty Guide. However, if your warranty concern has not been resolved using the three-step procedure, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. Initially, the BBB will try to resolve your question or concern through mediation. Mediation is a process through which a representative of the BBB will contact the parties and explore options for settlement of your claim. If mediation is not successful, customers with eligible claims may participate in the BBB AUTO LINE arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision but may choose to accept it. If you choose to accept the BBB AUTO LINE decision then Ford must abide by the accepted decision as well. If the arbitrator has decided in your favor and you accept the decision, the BBB AUTO LINE program will contact you to ensure that Ford has complied with the decision in a timely manner. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. To file a claim with the BBB AUTO LINE, you will be asked for your name and address, information about your vehicle, information about your concerns and any steps you have already taken to try to resolve them. You can get more information by calling BBB AUTO LINE at 1–800–955–5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.


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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.


FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you


purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).


• Protection against covered repair costs after your Bumper-to-Bumper


Warranty expires.


You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers.


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If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.


GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations. Customers in the U.S. should call 1–800–392–3673.


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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)


Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.


REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator NHTSA 400 Seventh Street, SW Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.


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Cleaning


WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing


or laundry liquid. These products can discolor and spot painted surfaces.


strong, direct sunlight.


• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the


eliminate water spotting.


best results.


winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings


and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.


car wash.


Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Custom Brite Metal Cleaner (ZC-15), available from your


shampoo, such as Motorcraft Detail Wash (ZC-3–A).


authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.


• Never use abrasive materials such as steel wool or plastic pads


as they can scratch the chrome surface.


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WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium


Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.


• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.


spots, road salt and industrial fallout before repairing paint chips.


PAINT CHIPS Your authorized dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),


covers.


which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.


• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.


• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover


cleaners, steel wool, fuels or strong household detergent.


(ZC-42), available from your authorized dealer.


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ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning


that require cleaning and pressure rinse clean.


engine block or other engine components.


the engine.


• 3.0L Duratec engine • Never wash or rinse the engine while it is running; water in the


running engine may cause internal damage.


PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass


Remover (ZC-42).


Cleaner (ZC-23).


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WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellant coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with


a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.


• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or


Motorcraft Premium Windshield Washer Concentrate (ZC-32–A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.


• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.


INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then with a clean, dry cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Avoid cleaners or polish that increase the gloss of the upper portion of


the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.


Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of


the airbag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.


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INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then with a clean, dry • Do not use household or glass cleaners as these may damage the


cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A).


finish.


Carpet & Upholstery Cleaner (ZC-54).


INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength • If grease or tar is present on the material, spot-clean the area first • If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.


immediately (but do not oversaturate) or the ring will set.


with Motorcraft Spot and Stain Remover (ZC-14).


Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.


Do not use chemical solvents or strong detergents when cleaning the seat-mounted side airbag (if equipped). Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.


LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer.


Cleaner (ZC-11–A). Dry the area with a soft cloth.


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Cleaning • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.


Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.


UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.


FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) Motorcraft Car Wash (Canada only) (CXC-21) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11–A) Motorcraft Detail Wash (ZC-3–A) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft One Step Wash and Wax Concentrate (ZC-6-A) Motorcraft Paint Sealant (ZC-45) Motorcraft Premium Car Wash Concentrate (U.S. only) (ZC-17-B) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)


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Cleaning


Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (ZC-32–A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Wheel and Tire Cleaner (ZC-37–A)


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Maintenance and Specifications


SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide scheduled maintenance information which makes


location.


tracking routine service easy.


If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.


PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning (cigarettes) material away


space, unless you are sure you have enough ventilation.


from the battery and all fuel related parts.


Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.


Working with the engine on 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Block the wheels to prevent the vehicle from moving unexpectedly. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.


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Maintenance and Specifications


OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and support it with the prop rod. Lift the prop rod by the sleeve and not the bare metal.


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Maintenance and Specifications


IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT


3.0L DOHC V6 DURATEC ENGINE


1. Engine coolant reservoir

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