2015 Ford Focus Owners Manual

Ford Motor Company shall not be responsible for any such programming changes.

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SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.

For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.

Troubleshooting Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Condition

Action

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes.

Invalid Channel

Unsubscribed Channel

The channel is no longer available. Your subscription does not include this channel.

No Signal

Updating…

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

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Message

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

Condition

Action

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

AUDIO INPUT JACK WARNINGS

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Do not connect or adjust the settings on your portable music player when your vehicle is moving. Do not place your portable music player on the instrument panel. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury.

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The audio input jack allows you to connect and play music from a portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male 1/8th-inch (3.5 millimeter) connectors at each end. 1. Switch off the radio and portable music player. Apply the parking brake and shift the transmission into park (P) for automatic transmission or first gear for manual transmission. Switch the ignition off.

2. Plug the extension cable from the

portable music player into the audio input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired.

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5. Switch your portable music player on

and adjust its volume to half its maximum level.

6. Press AUX or MEDIA until LINE or LINE IN appears in the display. You should hear music from your device even if it is low.

Auxiliary input jack (Line in). USB ports. SD card slot.

See Entertainment (page 350). Note: Additional USB ports may be located in other areas of your vehicle. See USB Port (page 290).

7. Adjust the volume on your portable

music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls.

USB PORT

The USB port is located in the center console. The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 291). MEDIA HUB (If Equipped) The media hub is located in the center console and has the following features:

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GENERAL INFORMATION

SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your

portable music player.

• Use 911 Assist.* • Use applications, such as Pandora and

Stitcher, via SYNC AppLink.**

• Access phonebook contacts and music

using voice commands. Stream music from your connected phone. Text message.

•

•

• Use the advanced voice recognition

system.

• Charge your USB device (if your device

supports this).

*This feature is not available in all markets and requires activation. **Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST.

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When using SYNC: • Do not operate playing devices if the

power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the

system. See an authorized dealer.

Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? •

Essential for keeping up with the latest software downloads available for SYNC.

• Access to customer support for any

questions you may have.

Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mi (5 km). Safety Information

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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SYNC™

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the section on 911 Assist. See SYNC™ Applications and Services (page 307).

USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you. Initiating a Voice Session

Press the voice button. A list of available voice commands appears in the display.

Global Voice Commands These voice commands are always available. You can say them at any time.

(cancel | exit)

Help

(main menu | start again)

Global voice commands

This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. This command provides you with hints, examples and instructions. This command restarts the voice session from the initial starting point.

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system.

•

•

•

Speak naturally, without long pauses between words. You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

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System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback.

The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level

Press the voice button. When prompted, say:

Voice Command

Action and Description

voice settings Then either of the following: interaction mode novice

interaction mode advanced

Provides more detailed interaction and guidance. (Recommended for first time users.) Provides less audible interaction and guid- ance.

Confirmation Prompts Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. To adjust this setting press the voice button, when prompted say:

Voice Command

Action and Description

voice settings Then either of the following: confirmation prompts off

confirmation prompts on

Make a best guess from the command; you may still occasionally be asked to confirm settings. Clarify your voice command with a short question.

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Candidate Lists The system creates suggestion lists when it has the same confidence level of several

options based on your voice commands. When switched on, the system may prompt you with as many as four possibilities for clarification.

You can switch this feature on or off by speaking one of the following voice commands:

Voice Command

Action and Description

media candidate lists off

media candidate lists on

phone candidate lists off

phone candidate lists on

Changing the Voice Settings In addition to using voice commands to change the voice settings, you can also use the menu in the audio display.

Makes a best guess from the media candidate list. The system may still occa- sionally ask you questions. Clarifies your voice command for media candidates. Makes a best guess from the phone candidate list. The system may still occa- sionally ask you questions. Clarifies your voice command for phone candidates.

To change the voice settings press the Menu button then select: Menu Item

SYNC-Settings Voice settings

USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number.

Ending a call.

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4. When prompted on your phone's

display, enter the six-digit PIN provided by the system in the radio display. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Using Voice Commands

Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary. Press the voice and when prompted say:

Voice Command

Action and Descrip-

tion

Follow the instruc- tions on the audio display.

(pair ([Bluetooth] device | phone | Bluetooth audio) | add [a] phone) You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. You must say any of the voice commands that appear outside of open and close brackets. For example, where; who plays this (what's | what is) playing, you must say; who plays this (what's or what is) playing. The commands that have [ ] around the word means that the word is optional.

• Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone's compatibility, see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Phone for the First Time Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. Note: SYNC can support downloading up to approximately 4000 entries per Bluetooth-enabled cellular phone. Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission. Using the Audio System Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.

2. Press the PHONE button. When the

audio display indicates there is no paired phone, select the option to add.

3. When a message to begin pairing

appears in the audio display, search for SYNC on your phone to start the pairing process.

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Phone Voice Commands

Press the voice button. When prompted, say any of the following:

Voice Command

(phone | Blackberry | iPhone | Mobile) Then say any of the following: call (___) call ___ at home call ___ ([at] work | [(in | at) [the]] office) call ___ on (cell | mobile) call ___ on other dial [[a] number]

([go to] privacy | transfer to phone | privacy on) (hold call [on] | (put | place) call on hold) join (call | calls)

mute [call] [on]

(mute [call] off | Unmute [call])

(turn ringer on | silent mode off) (turn ringer off | silent mode [on])

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Pairing Subsequent Phones Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission. Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.

2. Press the PHONE button. 3. Select the option for Bluetooth

Devices.

4. Press the OK button. 5. Select the option to add. This starts

the pairing process.

6. When a message to begin pairing

appears in the audio display, search for SYNC on your device.

7. When prompted on your phone's

display, enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

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To access text messages say:

Voice Command [text] (messages | message) Then say any of the following: (listen to | read) ([text] message) forward (text | [text] message) reply to (text | [text] message) call [sender] Phonebook Hints To hear how the SYNC system speaks a name browse phonebook, select a contact and press:

Voice Command [text] (messages | message)

Help ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom". 1 See Dial table below. 2 These commands are only valid while in a phone call. 3 See the text message table below. Dial Commands Press the voice button and when prompted say any of the following commands:

Voice Commands

411 (four-one-one), 911 (nine-one-one)

700 (seven hundred) 800 (eight hundred) 900 (nine hundred)

Clear (deletes all entered digits)

Delete (deletes last set of digits entered)

Number <0-9>

Plus

Pound (#) Star (*)

Note: To exit dial mode, press and hold the phone button or press any button on the audio system.

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Menu Item

Hear it

Making Calls

Press the voice button. When prompted, say:

Voice Command

call (someone | [[a] name]) dial [[a] number]

SYNC prompts you to say the numbers that you wish to dial. After you say the numbers, the system confirms it. You can then say:

When the system has stated the number, you say any of the following:

Voice Command

(dial | send) (delete | correct)

This initiates the call. This erases the spoken digits.

To end the call, press the end call button on the steering wheel or select the end call option in the audio display.

Receiving Calls Accepting calls When receiving a call, you can answer the call by pressing the accept call button on the steering wheel or use the screen. To use the screen to accept a call select:

Menu Item

Accept Rejecting Calls When receiving a call, you can reject the call by pressing the reject call button on the steering wheel or use the screen. To use the screen to reject a call select:

Menu Item

Reject

Ignore the call by doing nothing. Phone Options during an Active Call During an active call, you have more menu features that become available, such as putting a call on hold or joining calls. To access this menu, choose one of the options available at the bottom of the audio display or select More to choose from the following options:

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Menu Item

Description and action

Mic. off

Privacy

Hold

Dial a number

Join calls

Phonebook

Call History

Switch your vehicle's microphone off. To switch the microphone on, select the option again. Switch a call from an active hands-free environment to your cellular phone for a more private conversation. When selected, the audio display indicates the call is private. Put an active call on hold. When selected, the audio display indicates the call is on hold. Enter numbers using the audio system's numeric keypad (for example, numbers for passwords). Join two separate calls. The system supports a maximum of three callers on a multiparty or conference call. 1. Select the More option. 2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the More option. 3. Scroll to the option to join calls and press the OK button. Access your phonebook contacts. 1. Select the More option. 2. Scroll to the option for phonebook and press the OK button. 3. Scroll through your phonebook contacts. 4. Press the OK button again when the desired contact appears in the audio display. 5. Press the OK button or dial button to call the selection. Access your call history log. 1. Select the More option. 2. Scroll to the option for call history and press the OK button. 3. Scroll through your call history options (incoming, outgoing or missed). 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. 1. Press the PHONE button to enter the

phone menu.

2. Select one of the options available.

Accessing Features through the Phone Menu You can access your call history, phonebook, sent text messages, as well as access phone and system settings.

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Description and action

Enter numbers using the audio system's numeric keypad. Access your downloaded phonebook. 1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to access an alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list. 2. Scroll through your phonebook contacts. 3. Press the OK button again when the desired selection appears in the audio display. 4. Press the OK button or dial button to call the selection. Access any previously dialed, received or missed calls. 1. Press the OK button to select. 2. Scroll to select incoming, outgoing or missed calls. Press the OK button to make your selection. 3. Press the OK button or dial button to call the selection. Select 1 of 10 speed dial entries. To set a speed dial entry, go to the phonebook and then press and hold one of the numbers on the audio system's numeric keypad. Send, download and delete text messages. Access the option for Bluetooth Device menu listings (add, connect, set as primary, on or off, delete). View various settings and features on your phone.

Display

Dial a number Phonebook

Call History

Speed Dial

Text messaging BT Devices

Phone settings

Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages.

Note: This is a speed-dependent feature and is only available when your vehicle is traveling at 3.1 mph (5 km/h) or less. When a new message arrives, an audible tone sounds and the audio display indicates you have a new message. To hear the message you can say:

Voice command

(listen to | read) ([text] message)

Description and

action

Select this option to have the system read the message to you.

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Using the screen you also have the following options: Description and action

Menu Item Ignore

View

Select this option, or do nothing, and the message goes into your text message inbox. Select the view option to open the text message. Once selected, you have the ability to have the message read to you, to view other messages. For additional options select: More...

If you select this option, use the arrow button to scroll through the following options: Reply to sender Call sender

Press the OK button to access, and then scroll through a list of pre-defined messages to send. Press the OK button to call the sender of the message. Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number.

Forward msg.

Sending, Downloading and Deleting Your Text Messages 1. Press the PHONE button. Choose from the following options:

2. Select the text messaging option, and

then press the OK button.

Menu Item

New

View

Delete

More...

Description and action

Allows you to send a new text message based on a pre-defined set of 15
messages. Allows you to read the full message and, in addition, provides the option to have the system read the message to you. To go to the next message, select the More option. This allows you to reply to the sender, call the sender or forward the message. Allows you to delete current text messages from the system (not your cellular phone). The audio display indicates when the system has deleted all your text messages. Allows you to delete all messages or manually trigger a download of all unread messages from your cellular phone.

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Sending a Text Message Note: You can only send a text message to one recipient at a time. 1. Select the send option when the

desired selection highlights in the audio display.

2. Select the confirmation option when

the contact appears.

3. Press the OK button again to confirm when the system asks if you want to send the message. A pre-defined signature appears on each text message.

Note: You can send text messages either by choosing a contact from the phonebook and selecting the text option from the audio display or by replying to a received message in the inbox. Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone and text message notification, modify your phonebook, and set up automatic download. 1. Press the PHONE button. 2. Scroll until the phone settings option appears, and then press the OK button.

Scroll to select from the following options:

Menu Item

Set as master

Phone status

Set ringtone

Text msg notify

Phonebook pref.

Description and action

If this option is checked, the system uses the cellular phone as the master when there is more than one cellular phone paired to the system. This option can be changed for all cellular phones (not only the active phone) using the Bluetooth Devices menu. See the cellular phone name, provider name, cellular phone number, and signal level. When done, press the left arrow buttons to return to the phone status menu. Select which ringtone sounds during an incoming call (one of the system's tones or your cellular phone's). If your phone supports in-band ringing, your phone's ringtone sounds when you choose the cellular phone ringtone option. 1. Press the OK button to select and scroll to hear each ringtone. 2. Press the OK button to select a ringtone. Have the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to switch the audible tone off or on. Modify the contents of your phonebook (such as add, delete or download). Press the OK button to select and scroll between the choices in the phonebook preferences table below.

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Menu Item

Add contacts

Delete

Download now

Auto-download

SYNC™

Phonebook preferences

Push the desired contacts on your cellular phone. See your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook. When a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings. Press the OK button to select and download your phone- book to the system. When automatic download is on, the system deletes any changes (additions or deletions) saved in the system since your last download. When automatic download is off, the system does not download your phonebook when your cellular phone connects to SYNC. You can only access your phonebook, call history and text messages when your paired cellular phone connects to the system. Check or uncheck this option to download your phonebook automatically each time your phone connects to the system. Download times are phone- dependent and quantity-dependent.

Bluetooth Devices The Bluetooth Devices menu allows you to add, connect and delete devices as well as set a phone as primary. Select from the following options:

1. Press the PHONE button. 2. Scroll until Bluetooth Devices appears,

and then press the OK button.

Add

Menu Item

Phonebook preferences

Pair additional phones to the system. 1. Select the option to add to start the pairing process. 2. When a message to begin pairing appears in the audio display, search for SYNC on your phone. See your phone's manual if necessary. 3. When prompted on your phone's display, enter the six- digit PIN provided by the system in the radio display. The display indicates when the pairing is successful.

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Menu Item

Phonebook preferences

4. When the option to set the phone as primary appears, select either yes or no. 5. Depending on the functionality of your phone, the system may prompt you with questions (such as if you want to download your phonebook). Select either yes or no to confirm your responses. Select the delete option and confirm when the system asks to delete the selected device. After deleting a phone from the list, you have to repeat the pairing process to pair it again. The system attempts to connect with the primary cellular phone each time you switch on the ignition. When you select a cellular phone as primary, it appears first in the list, marked with an asterisk. Set a previously paired phone as master by selecting the master option and confirming it as the primary. Connect a previously connected phone. You can only have one phone connected at a time to use the phone's func- tionality. When you connect another phone, the previous phone disconnects from the telephone services. The system allows you to use different Bluetooth devices for the cellular phone functionality and the Bluetooth audio music playback feature at the same time. Disconnects the selected cellular phone. Select this option and confirm when asked. After disconnecting a phone, you can reconnect it again without repeating the full pairing process.

2. Select the SYNC settings option, and

then press the OK button.

Delete

Master

Conn.

Discon.

System Settings 1. Press the MENU button.

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Scroll to select from the following options:

Display

Bluetooth on

Set defaults

Master reset

Install on SYNC

System info

Voice settings

Browse USB

Description and action

Check or uncheck this option to switch the system's Bluetooth interface off or on. Select this option, and then press the OK button to change the option's status. Return to the factory default settings without erasing your indexed information (such as phonebook, call history, text messages and paired devices). Select this option and confirm when prompted in the audio display. Completely erase all information stored in the system (such as phonebook, call history, text messages and paired devices) and return to factory default settings. Install downloaded applications or software updates. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB drive in order to finish an installation successfully. Display the system's version numbers as well as its serial number. Press the OK button to select. The voice settings submenu contains various options. See Using Voice Recognition (page 293). Browse the actual menu structure of the connected USB device. Press the OK button and use the up and down arrow buttons to scroll through the folders and files. Use the left or right arrow buttons to enter or leave a folder. You can select media content for playback from this menu.

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Note: The SYNC 911 Assist feature must be set on before the incident. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user switches 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off, either a voice message plays or a display message or an icon comes on when your vehicle is started and after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 41). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 190). Important information about the fuel pump shut-off is in this chapter.

SYNC™ APPLICATIONS AND SERVICES (If Equipped) In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. •

911 Assist: Can alert 911 in the event of an emergency. SYNC AppLink: Allows you to connect to and use certain applications such as Pandora and Stitcher (if your phone is compatible).

•

These features may require activation. Available AppLink enabled apps vary by market. 911 Assist

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay

response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged

in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.

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Setting 911 Assist On or Off Press the phone button to enter the phone menu then select:

Menu Item

911 Assist

Action and Description

Press OK to confirm and enter the 911 Assist menu. Scroll to activate this option then press OK when the desired option appears in the radio display.

Action and Description

If you choose not to activate this feature you will have the following options: Menu Item Voice Reminder ON Voice Reminder OFF

Provides a display and voice reminder at phone connection at vehicle start. Provides a display reminder only without a voice reminder at phone connection.

To make sure that 911 Assist works properly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on before the incident. You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC.

•

•

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

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•

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC searches for and tries to connect to a previously paired cell phone; SYNC then attempts to call the emergency services. Before making the call: •

SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel".

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically. 911 Assist May Not Work If •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phone(s) thrown from your vehicle are the ones paired and connected to the system.

•

•

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911 Assist Privacy Notice When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on. SYNC Mobile Apps The system enables voice and steering wheel control of SYNC AppLink enabled smartphone apps. When an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port. Note: Android users need to connect the phone to SYNC using Bluetooth. Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the Ford website. Availability of SYNC AppLink enabled Apps will vary by region.

Note: Make sure you have an active account for the app that you have downloaded. Some apps work automatically with no setup. Other apps want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle. Note: AppLink is not available if your vehicle is equipped with the MyFordTouch system. To Access Using the SYNC Menu Press the MENU button to access the menu on-screen. Then select:

Menu Item

Action and Description

SYNC-Apps Mobile Apps

Scroll through the list of available applications and select a particular app or select: Find New Apps

Note: If you cannot find a compatible SYNC AppLink app, make sure the required app is running on the mobile device. Accessing an App's Menu When an app is running through SYNC, press the right arrow button on the steering wheel control to access the app menu. You can access various app features from here, for example thumbs up and thumbs down. Press the left arrow button on the steering wheel control to exit the app menu.

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To Access Using Voice Commands Press the voice button then when prompted say:

Menu Item mobile (apps | applications)

Action and Description

Say the name of the application after the tone.

The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the

app, for example "Play Playlist Road Trip".

Help

Use this command to discover the available voice commands.

SYNC Mobile App Voice Commands The following voice commands are always available:

Menu Item

mobile (apps | applications)

list [mobile] (apps | applications)

find [new] [mobile] (apps | applications)

Action and Description

SYNC prompts you to say the name of an app to start it on SYNC. SYNC lists all of the currently available mobile apps. Searches your connected mobile device for SYNC-compatible mobile apps.

help You can say the name of a mobile app at any time to start the mobile app on SYNC.

When you launch an app using SYNC, the system may ask you to grant certain permissions, for example: •

To allow your vehicle to provide vehicle information to the app such as, but not limited to: Fuel level, fuel economy, fuel consumption, engine speed, rain sensor, odometer, VIN, external temperature, gear position, tire pressure, and head lamp status. To allow your vehicle to provide driving characteristic information such as, but not limited to: MyKey, seat belt status, engine revolutions per minute, gear position, braking events, steering wheel angle, and accelerator pedal position.

App Permissions App permissions are organized by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu.

•

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•

•

To allow your vehicle to provide location information, including: GPS and speed. To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. Push notifications may be particularly useful for news or

location based apps.

Note: You only need to grant permissions the first time you use an app with SYNC. Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app.

Enabling and Disabling App Permissions Using the SYNC Menu Press the MENU button to access the SYNC menu then select:

Menu Item SYNC-Apps Mobile Apps

All Apps

Action and Description

You can also select a specific app.

If the app supports push notifications, this setting is listed. Select to enable or disable

the feature as required.

Enabling SYNC Mobile Apps In order to enable mobile apps, SYNC requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. Data is sent to Ford in the United States through the connected device. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place automatically.

Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system. Note: Standard data rates apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. App Status You can view the current status of an app in the settings menu.

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There are three possible statuses:

Menu Item

Update Needed

Up-To-Date Updating...

Action and Description

The system has detected a new app requiring authorization or a general

permissions update is required.

No update is required.

The system is trying to receive an update.

Update settings

Menu Item

Request Update

Disable Updates

Action and Description

Select this option from the settings menu

to manually preform a needed update.

Select this option from the settings menu

to disable automatic updates.

Doing so also disables the use of Mobile

Apps on SYNC.

USING SYNC™ WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, such as artist and album. Note: The system is capable of indexing up to 15,000 songs. SYNC is capable of hosting nearly any digital media player including: iPod, Zune, plays from device players, and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC.

File format must be FAT16/32.

Confirm that the USB device has been formatted correctly and has the following specifications: • USB 2.0. • The format of the audio files on the USB device must be: • MP3. • Non DRM protected WMA. • WAV. • AAC. Connecting Your Digital Media Player to the USB Port Note: If your digital media player has a power switch, make sure you switch it on before plugging it in.

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To Connect Using the System Menu 1. Plug the device into your vehicle's USB

port.

2. Press the AUX button until an

"initializing" message appears in the display. Depending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the screen returns to the playback menu.

To Connect Using Voice Commands Plug the device into your vehicle's USB port. Press the voice button and when prompted, say:

Voice Command

(USB [stick] | iPod | MP3 [player])

Action and Descrip-

tion

You can now play music by saying any of the appropriate voice commands. See the media voice commands.

Words in brackets [ ] are optional and do not have to be spoken for the system to understand the command. For example, for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB stick. To view USB content select:

Message

Browse USB

Description and Action

Depending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the screen returns to the playback menu.

You can browse the files on the USB device in categories. Choose from the following:

Message

Play all Playlists Songs Artists Albums

Message

Genres Browse USB Reset USB Exit Media Voice Commands

Press the voice button and when prompted say:

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Voice Command

Description and Action

You can now play music by saying any of the appropriate voice commands.

(USB [stick] | iPod | MP3
[player]) You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. You must say any of the voice commands that appear outside of open and close brackets. For example, where; who plays this (what's | what is) playing, you must say; who plays this (what's or what is) playing.

Command

pause play

Play album

play all

Play artist

Play genre

Play playlist

[play] next track

[play] previous track

Description and Action

Pauses device playback. Resumes device playback. Commands inside the < > are dynamic, which means it could be the name of anything such as album, artist or song. This voice command is not available until indexing is complete on your device. Play all media on the device from the first track to the last. Commands inside the < > are dynamic, which means it could be the name of anything such as album, artist or song. This voice command is not available until indexing is complete on your device. Commands inside the < > are dynamic, which means it could be the name of anything such as album, artist or song. This voice command is not available until indexing is complete on your device. Commands inside the < > are dynamic, which means it could be the name of anything such as album, artist or song. This voice command is not available until indexing is complete on your device. Plays the next track on the current media. Plays the previous track on current media.

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Command

Description and Action

[play] (similar music | more like this)

Play song

repeat off

repeat one [on] shuffle [all] [on]

shuffle off

((who's | who is) this | who plays this | (what's | what is) playing [now] | (what

| which) (song | track | artist) is this |

(who's | who is) playing | (what's | what

is) this)

Creates a play list of similar genre to the one currently playing. Commands inside the < > are dynamic, which means it could be the name of anything such as album, artist or song. This voice command is not available until indexing is complete on your device.

Repeats the current track. Plays the current play list in a random order. (Not all devices support this command.)

At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags (if populated) of the current track.

Examples of USB Commands SYNC provides the user with many intuitive ways to find and play a song using voice. For example, if we have a song called "Penny Lane" from the album "Magical Mystery Tour" we can say the following to play this song: • Play song "Penny Lane". • Play "Penny Lane". If we wanted to play the entire album, we can say: • Play album "Magical Mystery Tour". • Play "Magical Mystery Tour".

Bluetooth Audio The system is also capable of playing music from your cellular phone through Bluetooth. To switch the Bluetooth audio on, use the MEDIA button (next to the audio display) or Source button, or press the voice button and when prompted say:

Voice Command

Bluetooth audio

Then any of the following:

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Voice Command

pause play [play] next track [play] previous track

Media Menu Features The media menu allows you to select how to play your music (such as by artist, genre, shuffle or repeat), find similar music or reset the index of your USB devices.

Press AUX to select USB playback.

Message

Description and Action

Options

This will enter the media menu.

Then any of the following:

Message

Description and Action

Shuffle

Repeat track

Similar music

Reset SYNC USB

Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. You can play similar types of music to the current playlist from the USB port. The system uses the metadata informa- tion of each track to compile a playlist. The system then creates a new list of similar tracks and then begins playing. Each track must have the metadata tags populated for this feature. With certain playing devices, if your metadata tags are not populated, the tracks will not be available in voice recognition, the play menu or this option. However, if you place these tracks onto your playing device in mass storage device mode they are available in voice recognition, the play menu or this option. The system places unknowns into any unpopulated metadata tag. Resets the USB index. After the new indexing is complete you can choose what to play from the USB song library.

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Accessing Your USB Song Library 1. Plug the device into your vehicle's USB

port.

2. Press the MEDIA button (next to the audio display) to select USB playback.

Message

Browse USB

Description and Action

This menu allows you to select and play your media files by artist, album, genre, playlist or track.

If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options:

Display

Description and Action

Play all

Playlists

Songs

Artists

Albums

Genres

Play all indexed media files from your device one at a time in numerical order.* Press the OK button to select. The first track title appears in the display. Access your playlists (from formats like ASX, M3U, WPL, or MTP).* 1. Press the OK button to select. 2. Scroll to select the desired playlist, and then press the OK button. Search for and play a specific indexed track.* 1. Press the OK button to select. 2. Scroll to select the desired track, and then press the OK button. Sort all indexed media files by artist. The system then lists and plays all artists and tracks alphabetically.* 1. Press the OK button to select. 2. Scroll to select the desired artist, and then press the OK button.

Sort all indexed media files by album.* 1. Press the OK button to select. 2. Scroll to select the desired album, and then press the OK button. Sort all indexed media files by genre (category) type.* 1. Press the OK button to select.

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Display

Description and Action

Browse USB

Reset USB

2. Scroll to select the desired genre, and then press the OK button. Browse all supported media files on your media player connected to the USB port. You can only view media files that are compatible with SYNC. (Other files are not visible.) 1. Press the OK button to select. 2. Scroll to browse indexed media files on the device, and then press the OK button. Resets the USB index. After the new indexing is complete, you can choose what to play from the USB song library.

*You can use the buttons at the bottom of the audio display to jump to a certain alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list.

Accessing and Viewing USB Media

Browse artist Browse genre Browse playlist USB 2 (If Equipped) Your vehicle may come equipped with an additional USB port. If so, USB 1 is located at the front of the vehicle at the bottom of the instrument panel. USB 2 is located inside the storage compartment of the vehicle's center console. You can plug in an additional USB device into the second USB port. Note: SYNC only supports one connected iOS (Apple) devices at a time (whichever one you plug in first). When you connect a second iOS device, the systems charges it, but does not support playback from it.

Using Voice Commands You can access and view your USB songs using voice commands. Plug the device into your vehicle's USB port. Press the voice button and when prompted, say any of the following commands:

Accessing and Viewing USB Media (browse | search | show) all (album | albums) (browse | search | show) all (artist | artists) (browse | search | show) all (genre | genres) (browse | search | show) all (playlist | playlists) (browse | search | show) all (song | songs | title | titles | file | files | track | tracks) Browse album

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Line In Audio To access the Line In audio source, start a voice session and say:

Voice Command

((line | AV | audio video) in | AUX | audio video) Bluetooth Devices and System Settings You can access these menus using the audio display. See Using SYNC™ With Your Phone (page 295). Voice Commands for Audio Sources Your voice system allows you to change audio sources with a simple voice command.

Press the voice button and when prompted say:

Voice Command

Audio Below are a few examples of voice commands you can use. [tune [to]] AM [tune [to]] AM1
AM autoset AM2
Bluetooth (audio | stereo) (disc | CD [player]) play [tune [to]] FM [tune [to]] FM1

Voice Command

FM autoset FM2
((line | AV | audio video) in | AUX | audio video) Radio SAT <1-3>

Sirius

(USB [stick] | iPod | MP3 [player]) ((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this) help * If equipped. Radio Voice Commands

If you are listening to the radio, press the voice button, and then say any of the commands in the

following table.

If you are not listening to the radio, press the voice button and, after the tone, say:

Voice Command

Radio You can then say any of the following commands. [tune [to]] AM [tune [to]] AM1
AM autoset

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Voice Command

AM2
AM <530-1710> AM preset AM [1] [autoset] preset [tune [to]] FM [tune [to]] FM1
FM autoset FM2
FM <87.9-107.9> FM [autoset] preset FM HD <1-7> FM1 preset FM2 preset HD <1-7> Preset Tune help Sirius Satellite Radio Voice Commands (If equipped)

If you are listening to Sirius satellite radio, press the voice button, and then say any of the

commands in the following table.

If you are not listening to Sirius satellite radio, press the voice button and, after the tone, say:

Voice Commands