Capacities and Specifications
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MOTORCRAFT PART NUMBERS Component
2.0L GDI engine
2.0L GTDI EcoBoost engine
FP70
WW-1204
FA-19081
FL-910- S2
SP535 (CYFS12Y1) 3
SP537 (CYFS12Y2) 3
WW-2802 (driver side) /
WW-2803 (passenger side)
BXT-96R-500/BXT-96R-590
Air filter element
Oil filter
Battery
Spark plugs
Cabin air filter
Front windshield
wiper blade
Rear wiper blade
Fuel filter4
1 Failure to use the correct air filter element may result in severe engine
damage. The customer warranty may be void for any damage to the
engine if the correct air filter element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified
oil filter can result in engine damage.
3 For spark plug replacement, see your authorized dealer. Refer to your
scheduled maintenance information for the appropriate intervals for
changing the spark plugs.
Note: Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft® or equivalent
replacement parts. The customer warranty may be void for any damage
to the engine if such spark plugs are not used.
4Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
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VEHICLE IDENTIFICATION NUMBER
XXXXXXXXXXXXXXXXX
The vehicle identification number is located on the driver’s side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number.
The Vehicle Identification Number (VIN) contains the following information:
A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E. Check digit F. Model year
G. Assembly plant H. Production sequence number.
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VEHICLE CERTIFICATION LABEL
The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver’s seating position.
TRANSMISSION CODE DESIGNATION
You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents.
Description Six-speed automatic (DPS6) Five-speed manual (MTX75)
Code
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Accessories
ACCESSORIES For a complete listing of the accessories that are available for your vehicle, please contact an authorized dealer or visit our online store at www.Accessories.Ford.com (United States only). Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Genuine Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit: • 24 months, unlimited mileage. • The remainder of your new vehicle limited warranty. Contact an authorized dealer for details and a copy of the warranty.
Exterior Style •Hood deflectors •Body styling kit •Side window deflectors •Graphics kit • Rear bumper protector Interior Style •Floor mats •Stainless steel door sill plates Lifestyle •Ash cup / smoker’s package •Cargo net* •Cargo area protector •Car cover*
•Spoilers •Wheels •Splash guards •Custom graphics*
• Illuminated gear knob
•Roof racks and carriers* •Soft cargo organizers •Premium carpeted trunk mat •Rear seat entertainment
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•Wheel locks •Bumper mounted parking assist system* •Car cover
Peace of mind •Keyless entry keypad •Remote start •Vehicle security systems *The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer’s limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer. For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer. • An authorized dealer needs to install mobile communications systems.
Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use.
• If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
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Extended Service Plan
Extended Service Plan PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have discovered the powerful
protection of Ford Extended Service Plan. It is the only extended service
plan backed by Ford Motor Company, and provides peace of mind
protection beyond the New Vehicle Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford Extended Service Plan. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle Components
There are four Extended Service Plans with different levels of coverage.
Ask your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over 1,000
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech
items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by all authorized Ford dealers in
the U.S. and Canada. It is the only extended service plan authorized and
backed by Ford Motor Company.
That means you get:
• Reliable, quality service at any Ford or Lincoln dealership
• Repairs performed by factory trained technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement transportation if your vehicle is at
your authorized dealer for same day covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered repairs, you are eligible for
rental car coverage, including bumper to bumper warranty repairs, and
Field Service Actions.
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Roadside Assistance Exclusive 24/7 roadside assistance, including: • Towing, flat-tire change and battery jump starts • Out of fuel and lock-out assistance • Travel expense reimbursement for lodging, meals and rental car • Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value. Avoid the Rising Cost of Properly Maintaining Your Vehicle! Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • Windshield wiper blades • Spark plugs (except in California) • The clutch disc • Brake pads and linings • Shock absorbers • Belts and hoses • Diesel exhaust fluid replenishment Contact your selling authorized Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget.
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Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: • Rental reimbursement • Coverage for certain maintenance and wear items • Protection against repair costs after your New Vehicle Limited Warranty Coverage expires • Roadside Assistance benefits There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating authorized Ford Motor Company dealers. Note: Repairs performed outside of Canada and the United States are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL INFORMATION
Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz
Distance and strength
Terrain
Station overload
Radio reception factors
The further you travel from an FM station, the weaker the signal and the weaker the reception. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.
CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion. Do not expose discs to direct sunlight or heat sources for extended periods.
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mode (system default) and MP3 folder mode.
MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track • MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255. Note: The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present. • MP3 folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255.
• Creating discs with only one level of folders helps with navigation
through the disc files.
If you are burning your own MP3 discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension are played; other files are ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system. In track mode, the system displays and plays the structure as if it were only one level deep (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder.
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AM/FM or AM/FM/CD
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: You can operate your audio system for up to one hour after you switch off the ignition. The system automatically turns off after one hour. A. Eject: Press this button to eject a CD. B. Cursor arrows: Press these buttons to scroll through on-screen audio system choices.
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menu selections.
C. OK: • Press the up and down or left and right arrow buttons to browse • Press OK to confirm menu selections. D. Clock: Push to access clock settings. E. TUNE: Press this button to manually search the frequency band. F. Memory presets: • In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until sound returns.
• In CD mode, press one of these buttons to select a track. G. Seek: • Press and release this button to go to the previous or next preset • Press and hold this button to fast forward to the previous or next
radio station or disc track.
strong radio station, memory preset or through the current disc track.
Balance.
H. ON/OFF: • Press this button to switch the system off and on. • Turn it to adjust the volume. I. MENU: Press this button to access different audio system features. See Menu structure later in this section. J. INFO: Press this button to access any available radio or CD information. K. SOUND: • Press this button to access settings for Treble, Middle, Bass, Fade and • Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. • Sound settings can be set for each audio source independently. L. MEDIA: Press this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select Source. M. RADIO: Press this button to listen to the radio or change radio frequencies. Press the function buttons below the radio screen to select different radio functions.
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AM/FM/CD WITH SYNC®
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: You can operate your audio system for up to one hour after you switch off the ignition. Press the ON/OFF control to operate the system with the ignition turned off. The system automatically turns off after one hour. A. Eject: Press this button to eject a CD. B. Cursor arrows: Press these buttons to scroll through on-screen audio system choices. C. OK: Press this button to confirm menu selections.
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station, tune to the station, then press and hold a preset button until sound returns.
D. INFO: Press this button to access any available radio or CD information. E. TUNE - and TUNE +: Press these buttons to manually search the frequency band. F. Number block: • In radio mode, store your favorite radio stations. To store a radio • In CD mode, select a track. • In phone mode, enter a phone number. G. Clock: Push to access clock settings. You can also set the clock by pressing the MENU button and scrolling to Clock Settings. H. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). I. Seek: • Press and release these buttons to go to the previous or next preset • Press and hold these buttons to fast forward to the previous or next strong radio station, memory preset or through the current disc track.
radio station or disc track.
Balance.
J. ON/OFF: • Press this button to switch the system off and on. • Turn to adjust the volume. K. MENU: Press this button to access different audio system features. See Menu structure later in this section. L. SOUND: • Press this button to access settings for Treble, Middle, Bass, Fade and • Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. • Sound settings can be set for each audio source independently. M. PHONE: Press this button to access the phone features of the SYNC system. See the SYNC chapter for more information. N. MEDIA: Press this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select Source. O. RADIO: Press this button to listen to the radio or change radio frequencies. Press the function buttons below the radio screen to select different radio functions.
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AM/FM/CD WITH SYNC®
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: You can operate your audio system for up to one hour after you switch off the ignition. Press the ON/OFF control to operate the system with the ignition turned off. The system automatically turns off after one hour. A. Eject: Press this button to eject a CD. B. Cursor arrows: Press these buttons to scroll through on-screen audio system choices. C. OK: Press this button to confirm menu selections. D. INFO: Press this button to access any available radio or CD information.
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station, tune to the station, then press and hold a preset button until sound returns.
E. TUNE - and TUNE +: Press these buttons to manually search the frequency band. F. Number block: • In radio mode, store your favorite radio stations. To store a radio • In CD mode, select a track. • In phone mode, enter a phone number. G. Clock: Push to access clock settings. You can also set the clock by pressing the MENU button and scrolling to Clock Settings. H. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). I. Sound: • Press this button to access settings for Treble, Middle, Bass, Fade and • Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. • Sound settings can be set for each audio source independently. J. Seek: • Press and release these buttons to go to the previous or next preset • Press and hold these buttons to fast forward to the previous or next strong radio station, memory preset or through the current disc track.
radio station or disc track.
Balance.
K. ON/OFF: • Press this button to switch the system off and on. • Turn to adjust the volume. L. MENU: Press this button to access different audio system features. See Menu structure later in this section. M. PHONE: Press this button to access the phone features of the SYNC® system. See the SYNC® chapter for more information. N. MEDIA: Press this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select Source. O. SIRIUS: Press this button to listen to Sirius satellite radio. P. RADIO: Press this button to listen to the radio or change radio frequencies. Press the function buttons below the radio screen to select different radio functions.
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AM/FM/CD SONY AUDIO SYSTEM
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: The MyFord Touch system controls most of the audio features. See the MyFord Touch chapter for more information. A. Power: Press this button to switch the system off and on. B. CD slot: Insert a CD.
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C. TUNE +: • In radio mode, press this button to manually search forward through • In Sirius mode, press this button to find the next available satellite
the radio frequency band.
radio station.
D. Eject: Press this button to eject a CD. E. Seek (Forward): • In radio mode, press this button to go to the next radio station up the • In Sirius mode, press this button to select the next channel. If a
frequency band.
specific category is selected (such as Jazz, Rock or News), use this button to find the next channel in the selected category. • In CD mode, press this button to go to the next track. F. SOUND: Press this button to access settings for Treble, Middle, Bass, Balance and Fade. G. Volume: Turn this control to adjust the volume. H. TUNE -: • In radio mode, press this button to manually search backward • In Sirius mode, press this button to find the previous available
through the radio frequency band.
satellite radio station.
I. SOURCE: Press this button to access different audio modes, such as AM, FM and A/V Input or SYNC sources such as USB, iPod and Bluetooth audio. J. Seek (Reverse): • In radio mode, press this button to go to the previous radio station • In Sirius mode, press this button to select the previous channel. If a specific category is selected (such as Jazz, Rock or News), use this button to find the previous channel in the selected category. • In CD mode, press this button to go to the previous track.
down the frequency band.
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MENU STRUCTURE Note: Depending on your system, some options may appear slightly different. Press MENU. Press the up and down arrow buttons to scroll through the options. Press the right arrow to enter a menu. Press the left arrow to exit a menu. Press OK to confirm a selection.
Manual tune
Scan
AST
PTY/Set Category
RBDS/RDS Text
Scan
Show ESN
Radio Settings
Use the left and right arrows to go up or down the frequency band Select for a brief sampling of all available channels. Select to store the six strongest local stations on the AM-AST and FM-AST frequency bands. Select to have the system search by certain music categories (such as Rock, Pop or Country). Select to view additional broadcast data, if available. This feature defaults to off. RBDS must be on for you to set a category.
SIRIUS
Select for a brief sampling of all available channels. Select to view your satellite radio electronic serial number (ESN). You need this number when communicating with Sirius to activate, modify or track your account.
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Channel Guide
Set Category
Alerts
SIRIUS
Select to view available satellite radio channels. Press OK to open a list of the following options for this channel: Tune Channel, Skip Channel or Lock Channel. Once you skip or lock a channel, you can only access it by pressing Direct and entering the channel number. Locking or unlocking a channel requires your PIN. Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. Select to turn off or turn on alerts for songs, artists or teams. The system alerts you when the selection is playing on another channel. Save up to 20 alerts.
Unlock All Stations Use your PIN to unlock previously locked
Skip No Stations
stations. Remove the skip feature from all the channels you previously skipped.
Parental Lock (PIN) Select to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234.
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Spd. Comp. Vol.
Sound
Occupancy Mode
RBDS/RDS Text
DSP
Scan All Scan Folder
CD Compression
Set Time Set Date 24h Mode
Dimming Language
Temp. Setting
Audio System
Audio Settings
315
Automatically adjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7. Select to adjust settings for Treble, Middle, Bass, Fade and Balance. Select to optimize sound quality for the chosen seating position. Select to view additional broadcast data, if available. This feature defaults to off. RBDS must be on for you to set a category. Choose between STEREO SURROUND mode and STEREO mode.
CD Settings
Select to scan all disc selections.
Select to scan all music in the current MP3
folder.
Select to bring soft and loud passages together
for a more consistent listening level.
Clock Settings
Select to set the time. Select to set the calendar date. Select to view clock time in a 12–hour mode or 24–hour mode.
Display Settings
Select to change display brightness. Select to display the language in English, French or Spanish. Select to display the outside temperature in Fahrenheit or Celsius.
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HD RADIO™ INFORMATION (IF AVAILABLE) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio broadcasts are active, you can access the following functions:
When you select:
Scan
To save a multicast station as a preset
You can:
Hear a brief sampling of all available stations.
This feature still works when HD Radio
reception is on, although it does not scan for
HD2-HD7 channels. You may see the HD logo
appear if the station has a digital broadcast.
When the channel is active on-screen, press
and hold a memory preset slot until the sound
returns. There is a brief mute while the radio
saves the station. Sound returns when
finished. When recalling a HD2 or HD3
memory preset, there is a mute before the
digital audio plays, as the system must once
again acquire the digital signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
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HD Radio Reception and Station Troubleshooting
Potential reception issues
Reception area
Station blending
If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2 through HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.
In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for making sure all audio streams and data fields are accurate.
Potential station issues
Issue
Cause
Action
Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume.
This is poor time alignment by the radio broadcaster.
No action required. This is a broadcast issue.
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Potential station issues
Issue
Sound fading or blending in and out.
Cause
The radio is shifting between analog and digital audio.
Action
No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.
There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.
The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.
Data service issue by the radio broadcaster.
No action required. The station is not available in your current location.
Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio. There is no text information shown for currently selected frequency. HD2-HD7 stations not found when Scan is pressed. *http://www.ibiquity.com/automotive/report_radio_station_experiences HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner’s discretion.
Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.*
Pressing Scan disables HD2-HD7 channel search.
No action required. This is normal behavior.
2014 Focus (foc)
Owners Guide gf, 3rd Printing, February 2014
USA (fus)
Audio System
319
SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels Sirius broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of Sirius satellite radio channels, visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna obstructions
Terrain
Station overload
Satellite radio signal interference
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.
2014 Focus (foc)
Owners Guide gf, 3rd Printing, February 2014
USA (fus)
320
Audio System
Sirius Satellite Radio Service Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Sirius satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed Sirius satellite radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of Sirius satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, you can view this number by pressing SIRIUS and memory preset 1 at the same time. To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS > Options. Troubleshooting
Radio display
Condition
Acquiring
Sat Fault/SIRIUS system failure
Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.
Possible action No action required. This message should disappear shortly.
If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.
2014 Focus (foc)
Owners Guide gf, 3rd Printing, February 2014
USA (fus)
Audio System
321
Radio display
Invalid Channel
Condition The channel is no longer available.
Unsubscribed Channel Your subscription does
No Signal
Updating
Call SIRIUS
1–888–539–7474
None Found. Check Channel Guide.
Subscription Updated
not include this channel.
The signal is lost from the Sirius satellite or Sirius tower to your vehicle antenna. Update of channel programming in progress. Your satellite service is no longer available.
All the channels in the selected category are either skipped or locked. Sirius has updated the channels available for