2009 Ford Focus Owners Manual

(Important: The towing vehicles’ braking system is rated for operation at GVWR, not at GCWR. Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle. The GCW must never exceed the GCWR.

159

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Tires, Wheels and Loading

Maximum Loaded Trailer Weight – is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10–15% (conventional trailer), and driver only (150 lb. [68 kg]). Consult your authorized dealer (or the RV and Trailer Towing Guide provided by your authorized dealer) for more detailed information.

WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may

lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lbs. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400–750 (5 x 150) = 650 lb.). In metric units (635–340 (5 x 68) = 295 kg.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.

160

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Tires, Wheels and Loading

The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: • Another example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, 4 of your friends and all the golf bags? You and four friends average 220 lb. (99 kg) each and the golf bags weigh approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 - (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. • A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x 45 kg) = 635 - 198 - 405 = 32 kg.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label found on the edge of the driver’s door.

TRAILER TOWING

WARNING: Never tow a trailer with this vehicle. Your vehicle is not equipped to tow. No towing packages are available through

an authorized dealer.

161

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Tires, Wheels and Loading

RECREATIONAL TOWING Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. These guidelines are designed to ensure that your transmission is not damaged. Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. Refer to the Climate controls chapter for more information. Front Wheel Drive (FWD) vehicles with manual transmissions: If your vehicle is equipped with a manual transmission, shifting the transmission into neutral (N) permits “flat-towing” (all wheels on the ground) for pulling behind a motorhome. Before you tow your vehicle: • Release the parking brake. • Move the gearshift to the neutral position. • Turn the key in the ignition to the off position. • The maximum recommended speed is 70 mph (113 km/h). • The maximum recommended distance is unlimited. • The vehicle must be towed in the forward position to ensure no

damage is done to the internal transmission components.

In addition, it is recommended that you follow the instructions provided by the aftermarket manufacturer of the towing equipment, if provided. In case of a roadside emergency with a disabled vehicle, see Wrecker towing in the Roadside Emergencies chapter. Front Wheel Drive (FWD) vehicles with automatic transmissions: Do not tow the vehicle with the front drive wheels on the ground. It is recommended to tow your vehicle with the front drive wheels on a dolly or with all four (4) wheels off the ground on a car-hauling trailer. In case of a roadside emergency with a disabled vehicle, see Wrecker towing in the Roadside Emergencies chapter.

162

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

STARTING

Positions of the ignition 1. Off — locks the steering wheel, automatic transmission gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory—allows the electrical accessories such as the radio to operate while the engine is not running. 3. On— all electrical circuits operational. Warning lights illuminated. Key position when driving. 4. Start— cranks the engine. Release the key as soon as the engine starts. Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian Interference-Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, don’t press the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter.

WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system,

creating the risk of fire or other damage.

WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open

the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions.

163

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you

smell exhaust fumes.

Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Before starting the vehicle: 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. If starting a vehicle with an automatic transaxle: • Make sure the parking brake is

set.

164

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

• Make sure the gearshift is in P

(Park).

Driving

If starting a vehicle with a manual transmission: 1. Make sure the parking brake is set. 2. Push the clutch pedal to the floor.

• Turn the key to 3 (on) without

turning the key to 4 (start).

Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.

165

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

Starting the engine 1. Turn the key to 3 (on) without turning the key to 4 (start). 2. Turn the key to 4 (start), then release the key as soon as the engine begins cranking. Your vehicle has a computer assisted cranking system that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position. 3. After idling for a few seconds, apply the brake, shift into gear and drive. Note: If the engine does not start on the first try, turn the key to the off position, wait 10 seconds and try Step 2 again. If the engine still fails to start, press the accelerator to the floor and try Step 2 again, keeping the accelerator on the floor until the engine begins to accelerate above cranking speeds; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel.

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you

smell exhaust fumes.

Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.

166

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt a/c electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C).

WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury.

WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged

(cheater) adapters.

Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). Use only an extension cord that can be used outdoors, in cold temperatures, and is clearly marked ⬙Suitable for Use with Outdoor Appliances.⬙ Never use an indoor extension cord outdoors; it could result in an electric shock or fire hazard.

• Use a 16 gauge outdoor extension cord, minimum. • Use as short an extension cord as possible. • Do not use multiple extension cords. Instead, use one extension cord which is long enough to reach from the engine block heater cord to the outlet without stretching. • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time. • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use.

• Make sure that when in operation, the extension cord plug /engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire.

167

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving • Be sure that areas where the vehicle is parked are clean and clear of all combustibles such as petroleum products, dust, rags, paper and similar items.

• Be sure that the engine block heater, heater cord and extension cord are solidly connected. A poor connection can cause the cord to become very hot and may result in an electrical shock or fire. Be sure to check for heat anywhere in the electrical hookup once the system has been operating for approximately a half hour. • Finally, have the engine block heater system checked during your fall

tune-up to be sure it’s in good working order.

How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat; however, maximum temperature is attained after approximately three hours of operation. Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug.

BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light.

BRAKE

168

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

Under normal operating conditions, brake dust may accumulate on the wheels. Some brake dust is inevitable as brakes wear and does not contribute to brake noise. The use of modern friction materials with emphasis on improved performance and environmental considerations can lead to more dust than in the past. Brake dust can be cleaned by weekly washing with soapy water and a soft sponge. Heavier deposits can be removed with Motorcraft Wheel and Tire Cleaner (ZC-37–A).

Four-wheel anti-lock brake system (ABS) (if equipped) Your vehicle may be equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; any pulsation or mechanical noise you may feel or hear is normal. Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.)

BRAKE

ABS

169

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

Parking brake To set the parking brake (1), pull the parking brake handle up as far as possible.

The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released.

BRAKE

To release, press and hold the button (2), pull the handle up slightly, then push the handle down.

WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park) (automatic

transmission) or in 1 (First) (manual transmission).

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer as soon as possible.

TRACTION CONTROL™ (IF EQUIPPED) Your vehicle may be equipped with a Traction Control™ system. This system helps you maintain the stability and steerability of your vehicle, especially on slippery road surfaces such as snow- or ice-covered roads and gravel roads. The system will allow your vehicle to make better use of available traction in these conditions.

170

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

WARNING: Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe

personal injury or property damage. The occurrence of a Traction Control™ event is an indication that at least some of the tires have exceeded their ability to grip the road; this may lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. If you experience a severe road event, SLOW DOWN.

During Traction Control™ operation, the traction control active light will illuminate, you may hear an electric motor type of sound coming from the engine compartment and the engine will not “rev-up” when you push further on the accelerator. This is normal system behavior and should be no reason for concern. The Traction Control™ switch is located on the instrument panel. The Traction Control™ system will automatically turn on every time the ignition is turned off and on. If you should become stuck in snow or ice or on a very slippery road surface, try switching the Traction Control™ system off by pressing the switch. This may allow excess wheel spin to “dig” the vehicle out and enable a successful “rocking” maneuver. If you want to turn off the Traction Control™ system be aware that, for safety reasons, the switch must be pressed and held for at least one second before the system is turned off. To re-engage the Traction Control™ system, the button must again be held for at least one second. If a system fault is detected, the traction control active light will illuminate, the Traction Control™ button will not turn the system on or off and your vehicle should be serviced by an authorized dealer.

171

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

ADVANCETRAC姞 STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED)

WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire

construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 sensors. Reducing the effectiveness of the AdvanceTrac威 system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac威 system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac威 system activates, SLOW DOWN.

WARNING: If a failure has been detected within the AdvanceTrac威 system, the ⬙sliding car⬙ icon

will illuminate

steadily. Verify that the AdvanceTrac威 system is not manually disabled (push the AdvanceTrac威 “Off “ button located on the center of the instrument panel). If the ⬙sliding car⬙ icon have the system service by an authorized dealer immediately.

still illuminates steadily,

Your vehicle may be equipped with the AdvanceTrac威 system. The AdvanceTrac威 system provides the following stability enhancement features for certain driving situations: • Traction Control (TCS), which functions to help avoid drive-wheel

spin and loss of traction.

172

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving • Electronic Stability Control (ESC), which functions to help avoid skids

or lateral slides

in the

in the instrument cluster

The AdvanceTrac威 system automatically enables each time the engine is started. All features of the AdvanceTrac威 system (TCS and ESC) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. The AdvanceTrac威 system includes an AdvanceTrac威 ⬙Off⬙ button on the center of the instrument panel, and a “sliding car” icon instrument cluster. The “sliding car” icon will illuminate temporarily during start-up as part of a normal system self-check, or during driving if a driving situation causes the AdvanceTrac威 system to operate. If the “sliding car” icon steadily, verify that the AdvanceTrac威 system is not manually disabled by pressing the AdvanceTrac威 ⬙Off⬙ button located on the center stack of the instrument panel. If the “sliding car” icon illuminated, have the system serviced by an authorized dealer immediately. If equipped with a message center, the vehicle will also indicate a failure with the AdvanceTrac威 system. When AdvanceTrac威 performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. When an event occurs that activates AdvanceTrac威 you may experience the following: • A slight deceleration of the vehicle • The “sliding car” • A vibration in the pedal when your foot is on the brake pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition.

indicator light will flash.

remains steadily

illuminates

• The brake pedal may feel stiffer than usual.

173

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

in the

Traction Control (TCS) Traction Control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem, Engine Traction Control and Brake Traction Control. Engine Traction Control works to limit drive-wheel spin by momentarily reducing engine power. Brake Traction Control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction Control is most active at low speeds. During Traction Control events the “sliding car” icon instrument cluster will flash. If the Traction Control system is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, Traction Control will use only engine power reduction or transfer to help control the wheels from over-spinning. When the brakes have cooled down, the system will regain all features. Anti-lock braking, and ESC are not affected by this condition and will continue to function during the cool-down period. The Engine Traction Control and Brake Traction Control system may be deactivated in certain situations. See the Switching Off AdvanceTrac威 section below. Electronic Stability Control (ESC) Electronic Stability Control (ESC) may enhance your vehicle’s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. During Electronic Stability Control events the “sliding car” icon instrument cluster will flash. Certain adverse driving maneuvers may activate the Electronic Stability Control system, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road

in the

174

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa • Cornering while towing a heavily loaded trailer (refer to Trailer

versa

towing in the Tires, Wheels and Loading chapter).

Switching Off AdvanceTrac威 If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off certain features of the AdvanceTrac威 system may be beneficial because the wheels are allowed to spin. This will restore full engine power and will enhance momentum through the obstacle. To switch off the AdvanceTrac威 system press the AdvanceTrac威 ⬙Off⬙ button. Full features of the AdvanceTrac威 system can be restored by pressing the AdvanceTrac威 ⬙Off⬙ button again or by turning off and restarting the engine. If you switch off the AdvanceTrac威 system, the ⬙sliding car⬙ icon illuminate steadily. Pressing the AdvanceTrac威 ⬙Off⬙ button again will turn off the lighted button, ⬙sliding car⬙ icon In R (Reverse), ABS and the Engine and Brake Traction Control features will continue to function; however, ESC is disabled.

will

Button functions

Default at start-up

Button pressed momentarily Button pressed again after deactivation

AdvanceTrac威 Features “Sliding car”

ESC

icon

Illuminated during bulb

check

Traction Control

Enabled

Enabled

Illuminated solid

Enabled

Disabled

Not illuminated

Enabled

Enabled

175

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering fluid level • Some noise is normal during operation. If the noise is excessive, check

(below the MIN mark on the reservoir).

for a low power steering fluid level before seeking service by your authorized dealer. • Heavy or uneven steering efforts may be caused by a low power

steering fluid level. Check for a low power steering fluid level before seeking service by your authorized dealer. • Do not fill the power steering fluid reservoir above the MAX mark on

the reservoir.

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.

176

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)

Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is depressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal depressed: 1. Apply the parking brake, turn ignition key to off, then remove the key. 2. Insert a tool into the access hole and depress the override; while the override is depressed, move the shift lever to neutral. 3. Start the vehicle. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.

WARNING: Do not drive your vehicle until you verify that the brakelamps are working.

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle.

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer.

177

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

Understanding the gearshift positions of the 4–speed automatic transmission This vehicle is equipped with an adaptive Transmission Shift Strategy. Adaptive Shift Strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. The Adaptive Transmission Strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume.

P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Start the engine • Depress the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) 178

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle.

Driving

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through four. D (Drive) without Overdrive Overdrive can be deactivated by pressing the transmission control switch on the side of the gearshift lever. • This position allows for all forward gears (1–3) except overdrive.

• Provides engine braking. • Use when driving conditions

cause excessive shifting from O/D to other gears. Examples: heavy city traffic where continuous shifting in and out of overdrive occurs, hilly terrain, heavy loads, trailer towing and when engine braking is required. • O/D OFF lamp in the instrument • To return to O/D (overdrive

cluster is illuminated.

O/D OFF

mode), press the transmission control switch. The O/D OFF lamp in the instrument cluster will not be illuminated.

179

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving • O/D (overdrive) is automatically returned each time the key is turned

off.

L (Low) This position: • Provides increased engine braking during downhill/mountain driving. • Provides extended shift scheduling, allowing both upshifts and downshifts, at a higher overall RPM to provide optimum engine braking.

• Is not intended for use under extended or normal driving conditions

and results in lower fuel economy.

If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. If necessary, try turning the Traction Control™ system off. This will allow the wheels to spin, which may help to free your stuck vehicle. For more information, refer to Traction Control™ in this chapter. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

MANUAL TRANSMISSION OPERATION (IF EQUIPPED)

Using the clutch Manual transmission vehicles have a starter interlock that prevents cranking the engine unless the clutch pedal is fully depressed. To start the vehicle: 1. Make sure the parking brake is fully set.

180

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

1. Press the clutch pedal to the floor, then put the gearshift lever in the neutral position. 2. Start the engine. 3. Press the brake pedal and move the gearshift lever to the desired gear; 1 (First) or R (Reverse). 4. Release the parking brake, then slowly release the clutch pedal while slowly pressing on the accelerator. During each shift, the clutch pedal must be fully depressed to the floor. Make sure the floor mat is properly positioned so it doesn’t interfere with the full extension of the clutch pedal. Failure to fully depress the clutch pedal to the floor may cause increased shift efforts, prematurely wear transmission components or damage the transmission. Do not drive with your foot resting on the clutch pedal or use the clutch pedal to hold your vehicle at a standstill while waiting on a hill. These actions will severely reduce the life of the clutch and could nullify a clutch warranty claim.

Recommended shift speeds Do not downshift into 1 (First) when your vehicle is moving faster than 15 mph (24 km/h). This will damage the clutch. Upshift according to the following chart:

Recommended upshifts (for best fuel economy) when

accelerating

5-speed manual transmission

Shift from:

14 mph (23 km/h) 24 mph (39 km/h) 32 mph (51 km/h) 44 mph (71 km/h)

1 - 2
2 - 3
3 - 4
4 - 5

Reverse Make sure that your vehicle is at a complete stop before you shift into R (Reverse). Failure to do so may damage the transmission. Hold the clutch pedal down and move the gearshift lever into the neutral position. Wait at least three seconds before shifting into R (Reverse).

181

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Driving

Note: The gearshift lever can only be moved into R (Reverse) by moving it from left of 3 (Third) and 4 (Fourth) before shifting into R (Reverse). This is a lockout feature that protects the transmission from accidentally being shifted into R (Reverse) from 5 (Fifth). If R (Reverse) is not fully engaged, press the clutch pedal down and return the gearshift to the neutral position. Release the clutch pedal for a moment, then press it down and shift to R (Reverse) again.

Parking your vehicle 1. Apply the brake and shift into the neutral position. 2. Fully apply the parking brake, then shift into 1 (First). 3. Turn the ignition off.

WARNING: Do not park your vehicle in Neutral, it may move unexpectedly and injure someone. Use 1 (First) gear and set the

parking brake fully.

Removing the key Turn the ignition to position 1 (off) and remove the key.

DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

182

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

ROADSIDE ASSISTANCE

Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the coverage period listed on the Roadside Assistance Card

included in your Owner Guide portfolio.

responsibility)

supplied with a tire inflation kit)

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).

county maintained road, no recoveries.

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.

183

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles. To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

184

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

HAZARD FLASHER CONTROL The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. This switch is located in the front passenger’s footwell, behind the kick panel access cover. To reset the switch: 1. Turn the ignition off. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition to the on position. 5. Wait a few seconds and return the key to off. 6. Make another check for leaks.

185

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

COLOR

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red Yellow

—

Black

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

186

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the fuse panel cover to gain access to the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.

The fuses are coded as follows.

Fuse/Relay Location

Fuse Amp

Rating

30A 15A 15A 30A 10A 20A

Protected circuits

Not used (spare) Brake Switch CHMSL Satellite radio Not used (spare) Shift Interlock Right Front Turn lamp/Left Front Turn lamp, Rear stop/turn lamps

187

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Fuse/Relay Location

Fuse Amp

Rating

Protected circuits

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37

10A 10A 15A 15A 10A 7.5A 5A 10A 10A 15A 20A 20A 25A 15A 15A 15A 15A 20A 10A 10A 20A 5A 5A 5A 10A 10A 10A 5A 10A 5A 10A

Left Low beam Headlamp Right Low beam Headlamp Interior Lamps Instrument Panel Backlighting Not used (spare) Power Mirrors SYNC Not used (spare) Recirculated Air, Air Conditioning Not used (spare) Power Locks, Trunk Release Heated Seats Not used (spare) Data Link Connector Fog lamps, Fog lamp Indicator Parking Lamps High Beam Lamps Horn Demand Lamps, Trunk Lamps Instrument Cluster Ignition Switch Radio (Start) Instrument Cluster (Run/Start) Not used (spare) ABS Restraints Control Module Not used (spare) Not used (spare) Not used (spare) PATS Module Climate Control (Run/Start)

188

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Fuse/Relay Location

Fuse Amp

Rating

Protected circuits

38
39
40
41

42
43
44
45
46
47

48

20A 20A 20A 15A

10A 10A 10A 5A 7.5A

30A (circuit

breaker)

Subwoofer Radio/CID/EFP Not used (spare) Door Lock/sunroof switch illumination, Electrochromic mirror, Ambient lighting Not used (spare) Not used (spare) Not used (spare) Front Wipers (logic) Front Passenger Sensing System Sunroof, Power Windows

—

Delayed accessory relay

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the

battery or refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

189

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

To remove a fuse, use the fuse puller tool provided on the inside of the passenger compartment fuse panel cover. The high-current fuses are coded as follows:

Fuse/Relay Location

Fuse Amp

Rating

Protected circuits

10
11
12
13

190

15A 30A 20A 20A 10A

15A 10A — 40A 30A 30A 40A 10A

Heated mirror Rear defrost Power point Fuel pump Powertrain control module (PCM) KAPWR / Canister Vent Alt sense Reverse lamps Not used ABS motor Wipers Starter Blower A/C clutch

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Fuse/Relay Location

Fuse Amp

Rating

14
15
16
17
18
19
20
21A 21B 21C 21D 22
23
24
25
26
27
28
29
30A 30B 30C 30D 31A 31B 31C 31D 31E 31F 32
33
34

35

10A 20A 20A 30A 20A — —

— — — 10A — — — 15A — 15A 15A — — — — — — — — — — — — —

10A

Roadside Emergencies

Protected circuits

PCM relay coil Front power point Cooling fan—low Cooling fan—high ABS solenoid Not used A/C clutch relay Rear defrost relay Not used Blower relay PCM relay Fuel injector Not used Not used Not used PCM MIL Not used PCM Ignition Cooling fan low speed relay Starter relay Not used Cooling fan high speed relay Reverse lamp relay Fuel pump relay Wiper power relay Not used Not used Not used A/C clutch diode EEC diode One Touch Integrated Start (OTIS) diode Run/Start

191

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. Your vehicle may be equipped with a conventional spare tire that is different in one or more of the following: type, brand, size, speed rating and tread design. If this is the case, this dissimilar spare tire is still rated for your vehicle loads (GAWR and GVWR). This temporary spare tire is not equipped with a tire pressure monitoring system (TPMS) sensor. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare is in use. To restore the full functionality of the TPMS system, all road wheels equipped with the tire pressure monitoring sensors must be mounted on the vehicle. Have a flat tire serviced by an authorized dealer in order to prevent damage to the TPMS sensor, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels, and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.

WARNING: The use of tire sealants may damage your Tire Pressure Monitoring System and should not be used.

WARNING: Refer to Tire Pressure Monitoring System (TPMS) in the Tire, Wheels and Loading chapter for important

information. If the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size

192

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

tire

Safety Compliance Label

and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

193

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.

Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers.

2. Place the gearshift lever in P (Park) (automatic transmission) or R (Reverse) (manual transmission) and turn the engine off. Tire change procedure

WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or

slipping off the jack, even if the vehicle is in P (Park) (automatic transmission) or R (Reverse) (manual transmission).

194

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in

both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.

WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to

avoid the danger of being hit when operating the jack or changing the wheel.

1. Remove the spare tire and jack by turning their tie-down bolts counterclockwise. The lug wrench is located in a bag next to, or on top of, the spare tire.

2. Block the diagonally opposite wheel.

3. If equipped with a 6-spoke wheel cover that’s bolted on, remove the four plastic nuts by turning counterclockwise 1/4 turn for access to the lug nuts. Note: To avoid damage to the wheel cover, the 6-spoke wheel cover cannot be removed until the tire is off the vehicle.

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

195

Roadside Emergencies

4. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

5. The vehicle jacking points are depicted on the yellow warning label on the jack shown here (2-door model shown, 4-door model similar). Depending on which tire is to be changed, put the jack approximately 7 inches (18 cm) from the front wheel opening (1) or approximately 17 inches (43 cm) from the rear wheel opening (2). Jack at the specified locations to avoid damage to the vehicle.

WARNING: To lessen the risk of personal injury, do

not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

6. Remove the lug nuts with the lug wrench. 7. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 8. Lower the wheel by turning the jack handle counterclockwise.

196

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

9. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 10. Put the flat tire, jack and lug wrench away. Make sure the jack is fastened so it does not rattle when you drive. Unblock the wheels.

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).

Bolt size

Wheel lug nut torque*

M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

lb. ft. 100

N•m 135

WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

197

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.

JUMP STARTING

WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts.

198

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

199

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

200

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

201

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

202

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

WRECKER TOWING

Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift equipment, the front wheels (drive wheels) must be placed on a dolly to prevent damage to the transmission. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

203

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Roadside Emergencies

Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). Refer to Brake shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral).

direction.

• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).

204

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Customer Assistance

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.

Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions.

205

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Customer Assistance

In Canada: Mailing Address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing Address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online www.lincolncanada.com Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.

206

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Customer Assistance

In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

207

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Customer Assistance

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation and your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision, but should you choose to accept the BBB AUTO LINE decision, Ford must abide by the accepted decision as well. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

208

2009 Focus (foc) Owners Guide, 2nd Printing USA (fus)

Customer Assistance