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cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log remain in your vehicle unless you delete them, and are generally accessible only in your vehicle when your cell phone or media player is connected. If you no longer plan to use the system or your vehicle, we recommend you carry out a Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to your vehicle's SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described without consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic, Directions and Information.


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Voice command


(cancel | stop | exit) [main menu] help


You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit. You must say any of the voice commands that appear outside of open and close brackets. For example, what are my (options | choices) appears, you must say; what are my, followed by either options or choices. You do not need to say words that appear within square brackets. For example, for what can I say [available] commands appears, you can say what can I say commands.


What Can I Say? During a voice command session, press the help icon ? in the lower left status bar of the screen, and when prompted say one of the following:


Voice command


(what are my (options | choices) | what can I say | [available] commands) voice settings help


Action and Description


This will provide an on-screen listing of the possible voice commands associated with your current voice command session. This will provide a spoken listing of the possible voice commands associated with your current voice command session.


Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands. • After pressing the voice command icon,


wait until after the tone sounds and Listening appears before saying a voice command. Any voice command spoken prior to this will not register with the system.



Speak naturally, without long pauses between words.


• At any time, you can interrupt the


system while it is speaking by pressing the voice command icon.


Accessing a List of Available Voice Commands To access a list of available voice commands you can do either of the following.


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Voice Command Settings These allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. •


Interaction Mode: Novice mode provides detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts.


• Confirmation Prompts: The system uses these short questions to confirm your voice command. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm a voice command.


• Phone and Media Candidate Lists: Candidate lists are lists of possible results from your voice commands. The system creates these lists when it has the same confidence level of several options based on your voice command.


Using the touchscreen, press the settings icon, then press:


Message


Voice settings Voice Control Select from the following: Interaction Mode Confirmation Prompts Media Candidate Lists Phone Candidate Lists Voice Control Volume


Using the touchscreen, press:


Message


Settings Help Voice Command List Using the steering wheel control, press the voice button and when prompted say one of the following: Voice Commands


Audio list of commands Bluetooth audio list of commands Browse list of commands CD list of commands List of commands Navigation list of commands


Phone list of commands Radio list of commands SD card list of commands Sirius satellite list of commands


Travel link list of commands


USB list of commands Voice instructions list of commands Voice settings list of commands voice settings help * These voice commands are only available when your vehicle is fitted with a navigation system, and the navigation system SD card is in the SD card slot.


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Using the steering wheel control, press the voice button and when prompted say one of the following:


Voice command


interaction mode novice interaction mode advanced confirmation prompts on confirmation prompts off phone candidate lists on phone candidate lists off


SETTINGS


Voice command


media candidate lists on media candidate lists off voice settings help


Using Voice Commands with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is available only when the system displays a list of candidates generated during a voice command session. For example, when entering a street address or trying to call a contact from a cell phone paired to the system.


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Clock Under this menu, you can set the clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.


Item


Message


Clock Display Sound Vehicle Settings Help


To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Clock


Press the settings icon. Press the + or - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchroniza- tion and have the system automatically update new time zones. You can also turn the outside air temperature display off and on. It appears at the top center of the touchscreen, next to the time and date.


Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time.


Display


You can adjust the display using the touchscreen or the voice button on the steering wheel controls.


To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Display Then select from the following:


Press the settings icon.


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Brightness Mode


Edit Wallpaper


MyFord Touch™ (If Equipped)


Action and Description


Make the screen display brighter or dimmer. Allows you to turn the display off. It also allows you to set the screen to a certain brightness or have the system auto- matically change based on the outside light level. If you select AUTO or NIGHT, you have the options of turning the display's Auto Dim feature on or off and changing the Auto Dim Manual Offset feature. Allows you to display the default photo or upload your own. Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. The system allows you to upload and view up to 32 photos.


To access, press:


To make adjustments using the voice button, press the button and when prompted, say:


Voice command


display [settings | mode] Uploading Photos for Your Home Screen Wallpaper Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. To upload your photos, select:


Message


Settings Display Edit Wallpaper


Action and Description


Press the settings icon.


Follow the system prompts to upload your photographs.


Only the photograph(s), which meets the following conditions will display: • Compatible file formats are as follows:


.jpg, .gif, .png, .bmp. Each file must be 1.5 MB or less.


• • Recommended dimensions: 800 x 384.


Sound


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To make adjustments using the touchscreen, select:


Message


Vehicle


To make adjustments using the touchscreen, select:


Message


Settings Vehicle Then select from the following: Vehicle Health Report Camera Settings Enable Valet Mode


Settings Sound Then select from the following: Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all of these sound settings. Vehicle Health Report To make adjustments using the touchscreen, select:


Action and Description


Press the settings icon.


Message


Settings Vehicle Vehicle Health Report Automatic Reminders


Turn on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. To run the vehicle health report immediately.


Run Vehicle Health Report Now You can find more information on Vehicle Health Report in this chapter.


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Camera Settings This menu allows you to access settings for your rear view camera. To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Vehicle Camera Settings Then select from the following: Enhanced Park Aids Rear Camera Delay You can find more information on the rear view camera system in another chapter. See Parking Aids (page 135).


Enable Valet Mode Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN.


Note: If the system locks, and you need to reset the PIN, enter 3681 and the system unlocks.


To make adjustments using the touchscreen, select:


Message


Settings Vehicle Enable Valet Mode Continue


Action and Description


Press the settings icon.


Then enter a four digit PIN twice, as prompted. After you press Continue the system locks until you enter the PIN again.


Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings.


System


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To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings System Then select from the following: Language


Select to have the touchscreen display in English, Spanish or French. Select to display units in kilometers or miles. Select to display units in Celsius or Fahrenheit. Adjust the volume of voice prompts from the system. Select to have the system beep to confirm choices made through the touchscreen. Have the touchscreen keyboard display in QWERTY or ABC format. Install any downloaded applications or view the current software licenses. Select to restore factory defaults. This erases all personal settings and personal data.


Distance Temperature System Prompt Volume Touch Screen Button Beep Keyboard Layout


Install Applications


Master Reset


Voice Control


To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Voice Settings Then select from the following: Interaction Mode


Standard interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts.


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Message


Confirmation Prompts


Media Candidate Lists


Phone Candidate Lists


Voice Control Volume


Media Player


Action and Description


Have the system ask you short questions if it has not clearly heard or understood your request. Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. This allows you to adjust the system’s voice volume level.


To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Media Player Then select from the following: Autoplay


Bluetooth Devices


When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source. Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle.


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Message


Gracenote® Database Info Gracenote® Mgmt


Cover Art Priority


Action and Description


This allows you to view the version level of the Gracenote Database. With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player.


Navigation


To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Navigation Then select from the following: Map Preferences


Route Preferences


Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Select shortest route, fastest route or ecological route as your preferred route. This route will be displayed first. Always use preferred route. If set to yes, the system will only calculate a single route. This speeds up your destination entry process. Select a low, medium or high cost for the calculated ecolo- gical route. This may incur a time penalty. Have the system avoid freeways. Have the system avoid toll roads. Have the system avoid ferries or car trains.


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Message


Action and Description


Have the system use HOV (high-occupancy vehicle) lanes. Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Have the system avoid traffic problems automatically. Turn traffic alert notifications on or off. Have the system display accident icons. Have the system display traffic jam icons. Have the system display closed roads. Have the system display areas where difficult driving condi- tions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. Have the system display where there may be reduced visib- ility. Have the system turn on your radio for traffic announcements. Enter specific areas that would like to avoid on planned navigation routes.


Navigation Preferences


Traffic Preferences


Avoid Areas


Phone


To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Phone Then select from the following:


Press the settings icon.


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Message Bluetooth Devices


Bluetooth Do Not Disturb


911 Assist


Phone Ringer


Text Message Notifica- tion Internet Data Connection


Manage Phonebook


Roaming Warning


Action and Description


Connect, disconnect, add or delete a device, as well as save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message noti- fications are also suppressed and do not ring inside your vehicle. Turn on or turn off the 911 Assist feature. See Information (page 352). Select the type of notification for phone calls - ring tone, beep, text to speech or silent. Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent. If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming, or query on connect. Press ? for more information. Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Have the system alert you when in Roaming mode.


Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games. Using this Wi-Fi


feature, everyone in your vehicle can also gain access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking and if you park outside a wireless hotspot.


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To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Wireless & Internet Then select from the following: Wi-Fi Settings


Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. Gateway (Access Point) Mode makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system.


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Message


USB Mobile Broadband


Bluetooth Settings


Prioritize Connection Methods


Action and Description


Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country, Carrier, Phone Number, User Name and Password. Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to change order and have the system either always attempt to connect using a USB mobile broadband or using Wi-Fi.


The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. Help


To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Help Then select from the following: System Information


Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version


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Message


Action and Description


Software Licenses


Driving Restrictions


911 Assist


Voice Command List


Sirius satellite radio ESN Gracenote® Database Information and Library version View the licenses for any software and applications installed on your system. Certain features are not accessible when your vehicle is moving. Turn on and turn off the 911 Assist feature. See Information (page 352). In Case of Emergency (ICE) Quick Dial: allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. Select Edit to access your phonebook and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons. The ICE contacts you select appear at the end of the 911 Assist call process. View categorized lists of voice commands.


You can also access Help using the voice commands. The system provides allowable voice commands for the current mode.


Press the voice button and when prompted say:


Voice command


Help


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ENTERTAINMENT


Message


Message and Description


AM FM SIRIUS CD USB Touch this button to scroll down for more options, for example SD Card and A/V In These buttons change with the media mode you are in. Radio memory presets.


Note: Some features may not be available in your area. Contact an authorized dealer for more information. You can access these options using the touchscreen or voice commands.


Browsing Device Content When listening to audio on a device, you can browse through other devices without having to change sources. For example, if you are currently listening to audio on an SD card, you can browse all the artists that are stored on your USB device.


Browse Within Devices


Press the voice button and when prompted say one of the following:


Voice command


(browse | show | search) (browse | show | search) games (browse | show | search) (Sirius [(channel | station) (guide | list)]| All Sirius Channels) (browse | show | search) (SD card [<1-9>] | memory card


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Voice command


play genre


play playlist


**


**


[tune [to]] [Sirius] [channel] <0- 223> [tune [to]] [Sirius] sports (game | games) * This command is only usable if you have an active subscription to SIRIUS satellite radio. ** The commands that have [ ] around the word means that the word is optional. For example, if you say, "Play Metallica", this is the same as the voice command, "Play [artist] ". AM/FM Radio


Touch the AM or FM tab to listen to the radio.


To change between AM and FM presets, just touch the AM or FM tab. Memory Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. HD Radio Touch this button to turn HD Radio on. The light on the button illuminates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter.


Voice command


(USB [<1-n>] | iPod | MP3 [player]) (browse | show | search) help *These commands are only usable if you have an active subscription to SIRIUS satellite radio. The voice system allows you to change audio sources with a simple voice command. For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply press the voice button on the steering wheel controls and say the name of the SIRIUS station (for example, "the Highway"). The following voice commands are available at the top level of the voice session no matter which current audio source you are listening to (for example a USB device or SIRIUS satellite radio). Note: This is only available when your MyFord Touch system language is set to North American English. Press the voice button and when prompted say any of the following:


Voice command


[tune [to]] (FM | [FM]) [tune [to]] (AM | [AM]) [tune [to]] [Sirius]


play (song | track | title | file)


**


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Scan Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. Options Sound Settings Touch this button to adjust settings for:


Message


Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all these sound settings. Set PTY for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. RDS Text Display This allows you to view the information broadcast by FM stations. AST AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location.


TAG Button This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter. Direct Tune Touch this button to manually enter the desired station number. Touch Enter when you are done. HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:


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on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on.


The HD logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields


To turn the feature on and use it, select AM or FM and the select: Action and Description


Message


Options TAG Button On Tag


When you hear a song you, select: The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer. When you access iTunes with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca


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When HD Radio broadcasts are active, you can access the following functions:


Message


Action and Description


Scan


Memory presets


Allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3
memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal. Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.


HD Radio Reception and Station Troubleshooting


Reception area


Station blending


Potential reception issues


If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.


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In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio


technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.


Issues


Cause


Action


Potential station issues


Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.


There is an audio mute delay when selecting HD2 or HD3, multicast preset or . Direct Tune Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.


There is no text information shown for currently selected frequency.


HD2-HD7 stations not found when you press. Scan


This is poor time alignment by the radio broadcaster.


No action required. This is a broadcast issue.


The radio is shifting between analog and digital audio.


The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available.


No action required. The recep- tion issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.


The previously stored multicast preset or direct tune is not available in your current recep- tion area. Data service issue by the radio broadcaster.


Data service issue by the radio broadcaster.


This selection disables HD2- HD7 channel search.


No action required. The station is not available in your current location.


Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences No action required. This is normal behavior.


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SIRIUS® Satellite Radio (If Activated)


To turn the feature on press the lower left corner of the touchscreen, and then select:


Message


SIRIUS Memory Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: • Press and release the seek buttons to


hear the previous or next song.


• Press and hold the seek buttons to


reverse or fast forward in the current track.


• Press play or pause to play or pause


the audio.


• Press Replay to return to live audio if


you have been using the feature to replay audio.


HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. Radio Voice Commands


Press the voice button and when prompted say:


Voice command


radio (on | play) [tune [to]] (AM | [AM]) [tune [to]] (FM | [FM]) [tune [to]] AM [tune [to]] AM (autostore | AST | autoset) [tune [to]] AM (autostore | AST | autoset) preset <1-10> [tune [to]] FM [tune [to]] FM (autostore | AST | autoset) [tune [to]] FM (autostore | AST | autoset) preset <1-10> [tune [to]] FM preset <1-10> [tune [to]] FM 2 preset <1-10> [main menu | voice] help


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Scan Touch this button to hear a brief sampling of channels. Options Touch this button to view and adjust various media settings. Sound Settings Touch this button to adjust settings for:


Message


Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all these sound settings. Set Category for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. Parental Lockout This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234.


Artist/Title/Team Alerts This feature allows you to select Artists, Titles and Teams that you would like the system to alert you to when they are playing on other channels. Press Edit Alerts to delete or turn off alerts. You can also set all alerts to on or off. When an alert appears on the screen, you can choose to Tune to the channel, to Cancel the alert or to Disable Alerts. If you are listening to a sporting event, you can save your favorite teams so that the system can alert you when they are playing on a satellite radio channel. Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) SIRIUS requires this number when communicating with you about your account. Direct Tune Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to.


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You can also select:


Message


Skip Lock


Title Artist


Action and Description


Touch this button if you want to skip this channel. Touch this button if you do not want anyone to listen to this channel. Touch this button to see song and artists on other stations. Touch this button to see song and artists on other stations.


SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.


SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.


For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the touchscreen, then select:


Message


SIRIUS Options


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SIRIUS Satellite Radio Reception Factors and Troubleshooting


Potential reception issues


Antenna obstructions


Terrain


Station overload


Satellite radio signal interference


For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunder- storms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interfer- ence and the audio system may mute.


Message


Acquiring…


Satellite antenna fault SIRIUS system failure


Troubleshooting tips


Cause


Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.


Invalid Channel


Unsubscribed Channel


The channel is no longer avail- able. Your subscription does not include this channel.


No Signal


Updating…


The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel program- ming in progress.


Action


No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888-539- 7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return. No action required. The process may take up to three minutes.


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Message Questions? Call 1-888-539-7474


Troubleshooting tips


Cause


Your satellite service is no longer available.


None found Check Channel Guide


Subscription Updated


All the channels in the selected category are either skipped or locked. SIRIUS has updated the chan- nels available for your vehicle.


Action


Contact SIRIUS at 1-888-539- 7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.


SIRIUS Satellite Radio Voice Commands


The following table provides the available SIRUIS voice commands.


Press the voice button and when prompted say:


Voice command


(Sirius [satellite radio | radio] | sat | satellite radio) Then any of the following: [tune [to]] [Sirius] [tune [to]] SAT preset <1-10> [tune [to]] SAT [tune [to]] SAT 1
[tune [to]] SAT 1 preset <1-10> [tune [to]] SAT 2
[tune [to]] SAT 2 preset <1-10> [tune [to]] SAT 3
[tune [to]] SAT 3 preset <1-10>


Voice command


[tune [to]] [Sirius] [channel] <0- 223> [[Sirius] [radio | satellite radio] | sat] off ([Sirius | satellite radio | Sirius [satellite] radio | sat] on | play) [tune [to]] [Sirius] sports (game | games) [Sirius [satellite radio | radio] | sat] help * If you have said, sports game, see the following Sports game chart. Sports Game


Voice command


[tune [to] [the]] game [tune [to] [the]] game [tune [to] [the]] game Help


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Message


Bass Midrange Treble Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all these sound settings. CD Voice Commands


If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,


say any of the following commands. If you are not listening to a CD, press the voice button and, after the tone, say "CD", then any of the following commands.


Press the voice button and when prompted say:


Voice command


Action and Descrip- tion


(disc | CD [player]) Then say any of the following: pause (disc | CD [player]) play [play] next track [play] previous track


CD


To access, press the lower left corner on the touchscreen, then select:


Message


CD


Insert your CD then select:


Message


Repeat


Shuffle


Scan


More Info


Action and Descrip-


tion


Touch this button to repeat the currently playing track, all tracks on the disc or switch the feature off if already on. Touch this button to play the tracks or entire albums in random order, or switch the feature off if already on. Touch this button to hear a brief sampling of all available tracks. Touch this button to see disc informa- tion.


To adjust the Sound Settings, select:


Message


Options Sound Settings Then any of the following:


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Voice command


Action and Descrip- tion


[play | change] track [number] <1-512> repeat [all | folder | track | song] off (shuffle | random | mix) (CD [player] | disc) [on] (shuffle | random | mix) [disc | CD [player] | folder] off Help *This applies to WMA or MP3 files only. SD Card Slot and USB Port The SD card slot and USB port are located in the Media Hub. See Media Hub (page 263). SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 362).


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The SD card slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.


SD logo is a trademark of SD-3C, LLC. USB Port


The USB ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.


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This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature.


Playing Music from Your Device Note: The system is capable of indexing up to 30,000 songs.


Insert your device and select:


Message


Action and Description


USB SD Card Repeat Shuffle


Similar Music


More Info


Options


Once the system recognizes your USB or SD card you can then select from the following options:


This feature replays the currently playing song or album. Touch this button to play music on the selected album or folder in random order. This feature allows you to choose music similar to what is currently playing. Touch this button to see disc information, for example current track, artist name, album and genre. Touch this button to view and adjust various media settings.


Sound Sound settings allows you to adjust settings for:


Message


Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume Media Player Settings


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Action and Description


Allows you to select more settings, which is under Media Player. See Settings (page 314).


340


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Device Information


Update Media Index


MyFord Touch™ (If Equipped)


Action and Description


Displays software and firmware information about the currently connected media device. Indexes your device when you connect it for the first time and each time the content changes (for example adding or removing tracks) to make sure you have the latest voice commands available for all media on the device.


Note: Your vehicle may not have all these sound settings.


Browse This feature allows you to view the contents of the device. It also allows you to search by categories, for example genre, artist or album. You can also select:


If you want to view song information, for example Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art.


Message What’s Playing?


Action and Description


To hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.


Playing Video from Your Device To access and play video from your device, your vehicle's transmission must be in park (P) with the ignition in accessory mode. See Starting and Stopping the Engine (page 111). USB and SD Card Voice Commands


Press the voice button and when prompted say:


Voice command


(USB [<1-n>] | iPod | MP3
[player]) (SD card | memory card) Then any of the following: (browse | show | search) (SD card [<1-9>] | memory card [play] next track pause play album by artist Play all


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Voice command


play TV show play [TV show] episode play [podcast] episode


Voice command play artist play audiobook play author play composer play folder play [genre] play movie play music video play playlist play podcast play [podcast] episode


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Voice command


(browse | search | show) album (browse | search | show) all (album | albums) (browse | search | show) all (artist | artists) (browse | search | show) all (audiobook | audiobooks) (browse | search | show) all (author | authors) (browse | search | show) all (composer | composers) (browse | search| show) all (folder | folders) (browse | search | show) all (genre | genres) (browse | search | show) all (movie | movies) (browse | search | show) all music (video | videos) (browse | search | show) all (playlist | playlists) (browse | search | show) all (podcast | podcasts) (browse | search | show) all (song | songs | title | titles | file | files | track | tracks) (browse | search | show) all TV (show | shows) (browse | search | show) all video (playlist | playlists)


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Voice command (browse | search | show) all video (podcast | podcasts) (browse | search | show) all (video | videos) (browse | search | show) artist (browse | search | show) audiobook (browse | search | show) author (browse | search | show) composer (browse | search| show) folder (browse | search | show) genre (browse | search | show) playlist (browse | search | show) podcast (browse | search| show) TV show (browse | search | show) video


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Voice command


(browse | search| show) video playlist (browse | search| show) video podcast Help * These commands are only available in USB mode and are device-dependent. Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as unknown.


Bluetooth Audio The system allows you to stream audio over your vehicle's speakers from your connected, Bluetooth-enabled cell phone.


To access, press the lower left corner on the touchscreen, then select:


Message


BT Stereo Bluetooth Audio Voice Commands


Press the voice button and when prompted say:


Voice command


[play] next track play pause [play] previous track


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PHONE


• Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone’s compatibility, see your cell phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.


Item


Message


Phone Quick Dial Phonebook History Messaging Settings


Hands-free calling is one of the main features of SYNC®. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone’s functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. •


Ending a call.


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The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cell phone with SYNC. This allows you to use your cell phone in a hands-free manner. Note: Put the transmission in position P. Turn on your vehicle ignition and the radio.


Pairing Your Cell Phone for the First Time


WARNING


Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Touch the upper left corner of the touchscreen:


Message


Add phone Find SYNC Begin the Pairing Process fromyour Device and PIN Option will Appear.


Action and Description


Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.


Pairing Subsequent Cell Phones Note: Move the gearshift lever to park (P). Switch your vehicle ignition and the radio on.


Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your device's manual if necessary.


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To pair a subsequent cell phone, select:


Message


Phone Settings Select BT Device Add Device


Action and Description


Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.


Making Calls


Press the voice button and when prompted say:


Voice command


call [[a] name]

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