2015 Ford Fiesta Owners Manual

SYNC Services Travel Link Alerts Calendar Apps Where Am I?

If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab. SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 345).

Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com.

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Connecting to SYNC Services Using Voice Commands

1. Press the voice button. 2. When prompted, say "Services". This

initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone.

3. Once you connect to the service, follow

the voice prompts to request the desired service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

4. Say, "Services" to return to the Services

main menu or for help, say, "Help". Connecting to SYNC Services Using the Touchscreen

If your vehicle is equipped with Navigation, press the Information button.

If your vehicle is not equipped with Navigation, press the green tab on your touchscreen. 1. Select Connect to Services to initiate

an outgoing call to SYNC Services using your phone.

2. Once connected, follow the voice prompts to request your desired Service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

3. Say, "Services" to return to the Services

main menu or for help, say, "Help".

Receiving Turn-by-Turn Directions 1. When connected to SYNC Services,

say "Directions" or "Business search". To find the closest business or type of business to your current location, just say "Business search" and then "Search near me". If you need further assistance in finding a location you can say "Operator" at any time within a Directions or Business search to speak with a live operator. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support.

2. Follow the voice prompts to select your Destination. After the route download is finished, the phone call automatically ends.

If your vehicle is not equipped with Navigation: •

Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts.

• When on an active route, you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.

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If you miss a turn, SYNC automatically asks if you want the route updated. Just say, "Yes" when prompted and the system delivers a new route to your vehicle. If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 362). Disconnecting from SYNC Services 1. Press and hold the hang-up phone

button on the steering wheel.

2. Say "Good-bye" from the SYNC

Services main menu.

SYNC Services Quick Tips

Tips

Push to interrupt

Portable

Personalizing

You can person- alize your Services feature to provide quicker access to your most used or favorite informa- tion. You can save address points, such as work or

home. You can also

save favorite information like sports teams, for example Detroit

Tips

Lions, or a news category. You can learn more about personalization by

logging onto

www.SYNCMyRide.com.

Press the voice

button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio

clip (such as a

sports report) and

say your voice

command.

Your subscription is

associated with your Bluetooth- enabled cellular

phone number, not your VIN (Vehicle

Identification

Number). You can pair and connect your phone to any vehicle equipped with SYNC Services

and continue enjoying your personalized

services. SYNC Services Voice Commands

When a route has been downloaded (non-navigation systems), press the voice button

on the steering wheel controls. When prompted, say any of the following commands:

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Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available. Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations.

Services

Voice command

Cancel route Navigation voice off Navigation voice on Route status Route summary Update route Help Sirius Travel Link (If Equipped)

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link.

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Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. Sirius Travel Link Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the

following commands:

Sirius Travel Link

Voice command

5-day weather forecast Fuel prices Movie listings Sports headlines

Sports schedules

Sports scores

Traffic Weather Weather map Help * If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart.

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Sports-Related Commands Voice command

Baseball College basketball College football Golf MLS My teams NBA NFL NHL WNBA Help Additional Sports-Related Voice Commands

Voice command

Baseball headlines Baseball schedule Baseball scores College basketball headlines College basketball schedule College basketball scores College football headlines College football schedule College football scores Golf headlines Golf leaderboard Golf schedule

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Press Alerts, and then choose from any of the following services:

Message View Delete Delete All

Action and Description

The complete message The message Messages

This screen displays any system messages (such as an SD card fault). Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Calendar

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month. 911 Assist (If Equipped)

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay

response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Voice command

MLS headlines MLS schedule MLS scores Motor sports headlines Motor sports order Motor sports schedule My team headlines My teams schedule My teams scores NBA headlines NBA schedule NBA scores NFL headlines NFL schedule NFL scores NHL headlines NHL schedule NHL scores WNBA headlines WNBA schedule WNBA scores Help Alerts

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.

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WARNINGS

Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly.

Note: The SYNC 911 Assist feature must be set on prior to the incident. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag, excluding knee airbags and rear inflatable safety belts where fitted or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 34). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 157). Important information regarding the fuel pump shut-off is in this chapter.

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Setting 911 Assist On

If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Then select:

Message

Apps Emergency Assistance On

You can also access 911 Assist by pressing the Setting icon and then selecting:

Message

Settings Phone Emergency Assistance You can also select: Help Emergency Assistance

To make sure that 911 Assist works properly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on prior to the incident.

•

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911 Assist May Not Work If: •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phones(s) previously paired or connected to the system are thrown from the vehicle.

•

•

911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report WARNING

Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: This feature is only available in the United States.

•

You must pair and connect a Bluetooth-enabled and compatible phone to SYNC.

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number.

•

In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: •

SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.

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Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information. • • Open recalls and Field Service Actions. Items noted during vehicle inspections • by your authorized dealer that still need servicing.

Scheduled maintenance.

Making a Report

If you want to run a report by using the touchscreen, select:

Message

Apps Vehicle Health Report

You can also run a vehicle health report by voice command.

Press the voice button and when prompted say:

Voice command

Vehicle Health Report Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information.

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Setting a Destination Press the green corner of your touchscreen, then the Dest button when it appears. Choose any of the following: Destination

Message

My Home Favorites Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route

1. Enter the necessary information into

the highlighted text fields (in any order). For address destination entry, the Go! button appears once you enter all the necessary information. Pressing the Go! button makes the address location appear on the map. If you choose Previous Destination, the last 20 destinations you have selected appear.

2. Select Set as Dest to make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. The system considers any Avoid Areas selections in its route calculation.

Where Am I? For information about your current location, select:

Message

Where Am I?

Action and Descrip-

tion

View your vehicle's current location, if

your vehicle is equipped with

navigation. If your

vehicle is not equipped with

navigation, nothing

displays.

NAVIGATION Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. Your navigation system is comprised of two main features, destination mode and map mode. To set a destination, press the green corner of your touchscreen, then the Dest button when it appears. See Setting a Destination later in this chapter. To view the navigation map and your vehicle's current location, touch the green bar in the upper right-hand corner of the touchscreen, or, press Dest, then Map. See Map mode later in this chapter.

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Message

Health & Medicine Automotive Shopping Entertainment & Arts Recreation & Sports Government Domestic Services Subcategories

Message

Restaurant Golf Parking Home & Garden Personal Care Services Auto Dealership Govt Office Public Transit Education

To expand these listings, press the + in front of the listing. The system also allows you to sort alphabetically, by distance or by cityseekr listings (if available). cityseekr Note: cityseekr point of interest (POI) information is limited to approximately 912
cities (881 in the United States, 20 in Canada and 11 in Mexico).

•

3. Choose from up to three different types of routes, and then select Start Route. Fastest: Uses the fastest moving roads possible. Shortest: Uses the shortest distance possible. Eco Route: Uses the most fuel-efficient route.

•

•

You can cancel the route or have the system demo the route for you. Select Route Prefs to set route preferences like avoiding freeways, tollroads, ferries and car trains as well as to use or not use high-occupancy vehicle lanes. (High-occupancy vehicle lanes are also known as carpool or diamond lanes. People who ride in buses, vanpools or carpools use these lanes.) Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving. Point of Interest (POI) Categories Main categories

Message

Food/Drink & Dining Travel & Transportation Financial Emergency Community

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Attraction

cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions. When you have selected a point of interest, the location and information appear, such as address and phone number. If cityseekr lists the point of interest, more information is available, such as a brief description, check-in and checkout times or restaurant hours. Press More Information for a longer review, a list of services and facilities, the average room or meal price as well as the website. This screen displays the point of interest icon such as:

Hotel

Coffeehouse

Food & Drink

Nightlife

This icon appears when your selection exists in multiple categories within the system.

When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons, such as: Subcategories

Message

Restaurant Business center Handicap facilities Laundry Refrigerator 24 hour room service Fitness center Internet access Pool Wi-fi

For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address. For hotels, cityseekr can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address.

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Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the Settings icon > Settings > Navigation.

Map Preferences Breadcrumbs Display your vehicle’s previously traveled route with white dots. Switch this feature ON or OFF. Turn List Format Have the system display your turn list Top to Bottom or Bottom to Top. Parking POI Notification Set the automatic parking point of interest notification. Switch this feature ON or OFF. When parking point of interest notification is on, the icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map when other points of interest display. Route Preferences Preferred Route Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination. Always Use Preferred Route Bypass route selection in destination programming. The system only calculates one route based on preferred route setting.

Eco Time Penalty Select a low, medium or high cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Avoid These features allow you to choose to have the system avoid freeways, toll roads, ferries and car trains when planning your route. Switch these features ON or OFF. Use HOV Lanes Have the system use high-occupancy vehicle lanes, if available, when planning your route. Navigation Preferences Guidance Prompts Have the system use Voice & Tones or Tone Only on your programmed route. Auto - Fill State/Province Have the system automatically fill in the state and province based on the information already entered into the system. Switch this feature ON or OFF. Traffic Preferences Avoid Traffic Problems Choose how you want the system to handle traffic problems along your route. • Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route. The system does not provide a traffic alert notification.

• Manual: Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation.

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Traffic Alert Notification Have the system display traffic alert notifications. Other traffic alert features allows you to turn on certain, or all, traffic icons on the map such as road work, incident, accidents and closed roads. Scroll down to view all the different types of alerts. Switch these features ON or OFF. Avoid Areas Choose areas which you want the system to avoid when calculating a route for you. Press Add to program an entry. Once you make a selection, the system tries to avoid the area(s) if possible for all routes. To delete a selection, choose the listing on the screen. When the screen changes to Avoid Areas Edit, you can press Delete at the bottom right of the screen. Map Mode Press the green bar in the upper right area of the touchscreen to view map mode. Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks (when available). 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints and railways. 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies and improves with updated map releases.

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Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up and 3D. Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is available for map

scales up to 2.5 miles (4 kilometers). The system remembers this setting for larger map scales, but shows the map in North up only. If the scale returns below this level, the system restores Heading up.

North up (2D map) always shows the northern direction to be upward on the screen. 3D map mode provides an elevated perspective of the map. This viewing angle can be adjusted and the map can be rotated 180
degrees by touching the map twice, and then dragging your finger along the shaded bar with arrows at the bottom of the map. View switches between full map, street list and exit view in route guidance. Menu displays a pop-up box that allows direct access to navigation settings, View/Edit Route, SIRIUS Travel Link, Guidance Mute and Cancel Route.

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Press the speaker button on the map to mute route guidance. When the light on the button

illuminates, the feature is on. The speaker button appears on the map only when route guidance is active.

Re-center the map by pressing this icon whenever you scroll the map away from your vehicle’s

current location. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale. The map zoom level then synchronizes with vehicle speed. The slower your vehicle is traveling, the farther the map zooms in; the faster your vehicle is traveling, the farther the map zooms out. To switch off the feature, just press the + or - button again. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. Map Icons

Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode.

Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in

a window on the top center part of the screen.

Address book entry default icon(s) indicates the location on the map of an address book entry. This is the default symbol shown

after the entry has been stored to the Address Book by any method other than the map. You can select from any of the 22 icons available. You can use each icon more than once.

Home indicates the location on the map currently stored as the home position. You can only save one address from the Address Book as your Home entry. You cannot change this icon.

POI (Point Of Interest) icons indicate locations of any point of interest categories you choose to display on the map. You can

choose to display three point of interest categories on the map at one time.

Starting point indicates the starting point of a planned route.

Waypoint indicates the location of a waypoint on the map. The number inside the circle is different for each waypoint and represents the position of the waypoint in the route list.

Destination symbol indicates the ending point of a planned route.

Next maneuver point indicates the location of the next turn on the planned route.

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No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display

under normal operation in an area with poor GPS access. Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: Set as Dest Touch this button to select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch Set as Dest. Set as Waypoint Touch this button to set the current location as a waypoint. Save to Favorites Touch this button to save the current location to your favorites. POI Icons Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. Turn these ON or OFF. Cancel Route Touch this button to cancel the active route.

View/Edit Route When a Route is Active Subcategories

Message

View Route Edit Destination/Waypoints Edit Turn List Detour Edit Route Preferences Edit Traffic Preferences Cancel Route

Nokia is the digital map provider for the navigation application. If you find map data errors, you may report them directly to Nokia by going to http://mapreporter.navteq.com. Nokia evaluates all reported map errors and responds with the result of their investigation by e-mail. Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-866-4NAVTEQ (1-866-462-8837) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available. Navigation Voice Commands

When in navigation mode, press the voice button on the steering wheel controls. After the tone,

say any of the following commands:

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Navigation system voice commands

Voice command

Cancel next waypoint

Cancel route

Destination

Destination Destination Destination favorites Destination home Destination intersection Destination nearest Destination nearest POI Destination play nametags Destination POI Destination POI category Destination previous destination Destination street address Detour

Navigation

Navigation voice volume decrease Navigation voice volume increase Repeat instruction

Show 3D Show heading up Show map Show north up

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Voice command

Show route

Show turn list

Voice guidance off Voice guidance on Where am I? Zoom in Zoom out Help 1 These commands are only available when a navigation route is active. 2 If you say "Destination", you can then say any command in the following "Destination" chart. 3 If you say "Navigation", you can then say any command in the following "Navigation" chart. Destination

Voice command

Favorites Home Intersection Nearest Nearest POI Play nametags POI category

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Voice command

Previous destination Street address Help Navigation

Voice command

Destination

Zoom city Zoom country Zoom minimum Zoom maximum Zoom province Zoom state Zoom street Zoom to Help * If you say "Destination", you can then say any command in the "Destination" chart.

One-shot Destination Street Address When you say either "Navigation destination street address" or "Destination street address", the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as "One two three four Main Street, Anytown". MYFORD TOUCH™ TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

Issue

There is excessive back- ground noise during a phone call.

During a call, I can hear the other person but they cannot hear me.

Phone issues

Possible cause(s)

The audio control settings on your phone may be affecting SYNC perform- ance. This may be a possible phone malfunction.

SYNC is not able to down- load my phonebook.

This is a phone-dependent feature.

Possible solution(s)

Review your phone's manual about audio adjustments.

Try turning off the device, resetting the device, removing the device's battery, then trying again. Go to the website to review your phone's compatibility.

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Possible solution(s) Try turning off the device, resetting the device or removing the device's battery, then trying again. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. Use the SYNCmyphone feature available on the website. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associ- ated with the missing contact. Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try deleting your device from SYNC, deleting SYNC from your device and trying again.

Issue

Phone issues

Possible cause(s) This may be a possible phone malfunction.

The system says Phonebook Downloaded but the phonebook in SYNC is empty or missing contacts.

This may be a limitation on your phone's capability.

I am having trouble connecting my phone to SYNC.

This is a phone-dependent feature. This may be a possible phone malfunction.

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Issue

Phone issues

Possible cause(s)

Text messaging is not working on SYNC.

This is a phone-dependent feature. This may be a possible phone malfunction.

Issue

I am having trouble connecting my device.

USB and media issues

Possible cause(s) This may be a possible device malfunction.

Possible solution(s)

Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. Update your device's firm- ware. Turn off the Auto phone- book download setting. You can also preform the MyFord Touch reset procedure. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again.

Possible solution(s) Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port.

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Issue

USB and media issues

Possible cause(s)

SYNC does not recognize my device when I turn on the car.

This is a device limitation.

Bluetooth audio does not stream.

This is a phone-dependent feature. The device is not connected.

SYNC does not recognize music that is on my device.

Your music files may not contain the correct artist, song title, album or genre information. The file may be corrupted. The song may have copy- right protection, which does not allow it to play.

Possible solution(s)

Make sure that the device does not have an auto- install program or active security settings. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. Review the device compatib- ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function. Make sure you correctly connect the device to SYNC, and that you have pressed play on your device. You can also preform the MyFord Touch reset procedure. Make sure that all song details are populated. Some devices require you to change the USB settings from mass storage to MTP class.

Vehicle Health Report and Services (Traffic, Directions and Information) issues Possible solution(s)

Possible cause(s)

Issue

I received a text that I did not activate Vehicle Health Report.

You did not activate your account on the website. You may have the wrong VIN (vehicle identification number) listed.

This is a free feature, but you must first register online to use it.

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Vehicle Health Report and Services (Traffic, Directions and Information) issues Possible solution(s)

Possible cause(s)

Issue

I am unable to retrieve the report on the website, or I receive a system error.

The preferred dealer information did not load correctly.

I am unable to submit a report.

This could be due to your phone's compatibility. Bad signal strength. You did not register your phone correctly on the website.

I heard a commercial when I tried to use Traffic, Direc- tions and Information.

You did not activate this phone for this service. Your phone has ID blocker active.

Make sure that your VIN is correctly listed in your account. When you register your account, you must choose a preferred dealer. If it already lists a dealer, try selecting another dealer and logging out. Log back in, change it back to your preferred dealer, and retrieve the report. Update your cellular number in your account on the website. Make sure you have full signal strength and that your Bluetooth volume level has been turned up. Make sure the currently connected phone is registered on your SYNCMyRide account. Try deleting your phone and performing a clean pairing. This is a free feature, but you must first register online to use it. Turn off ID blocker on your phone as the system recog- nizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account.

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Possible solution(s) Review the phone voice commands and the media voice commands at the beginning of their respective sections. After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. Review the media voice commands at the beginning of the media section. Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation. Make sure you are saying the complete title, such as "California remix featuring Jennifer Nettles". If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special charac- ters in the title. The system does not recognize them. Review the Phone voice commands at the beginning of the phone section.

Issue

SYNC does not understand what I am saying.

Voice command issues

Possible cause(s)

You may be using the wrong voice commands. You may be speaking too soon or at the wrong time.

SYNC does not understand the name of a song or artist.

You may be using the wrong voice commands. You may be saying the name differently than the way you saved it. The system may not be reading the name the same way you are saying it.

SYNC does not understand or is calling the wrong contact when I want to make a call.

You may be using the wrong voice commands. You may be saying the name differently than the way you saved it.

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Issue

Voice command issues

Possible cause(s) The system may not be reading the name the same way you are saying it. Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS.

Possible solution(s)

Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson". Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting. The system works better if you list full names, such as "Joe Wilson" rather than "Joe". Do not use special charac- ters, such as 123 or ICE, as the system does not recog- nize them. If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call J- A-K-E".

MyFord Touch System Reset

The MyFord Touch system has System Reset feature that can be performed if the

function of a SYNC feature is lost. This reset is intended to restore functionality and will

not erase any information previously stored in the system (such as paired devices,

phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for

the system reset to complete. You may then resume using the SYNC system.

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Accessories

Lifestyle • Ash cup and smokers packages. • Roof racks and carriers*. • Cargo organization. Peace of mind • Remote start. • Vehicle security systems. • • Wheel locks. • •

Bumper-mounted parking sensor*. Locking fuel plug for capless fuel system.

Keyless entry keypad.

*Ford Licensed Accessory. The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer. For maximum vehicle performance, keep the following information in mind when adding accessories, equipment, passengers and luggage to your vehicle:

For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at www.Accessories.Ford.com (United States only). Ford Custom Accessories are available for your vehicle through an authorized Ford dealer. Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Genuine Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company will warrant your accessory through the warranty that provides the greatest benefit: • •

24 months, unlimited miles. The remainder of your new vehicle limited warranty.

Body kits.

Side window deflectors. Splash guards.

Contact an authorized dealer for details and a copy of the warranty. Exterior style • Vehicle covers. • • Graphics kit. • • • Rear spoiler. • Wheels. • Interior style • All-weather floor mats. • Rear seat entertainment*. • Premium carpeted floor mats. • • Ambient lighting. • Gear shift knob.

Lighted door sill plates.

Bumper protectors.

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Accessories

•

• Do not exceed the total weight

capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of radio transmitter-equipped mobile communications systems, for example, two-way radios, telephones and theft alarms. Any such equipment should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and an authorized dealer should install this equipment.

• An authorized dealer should install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if their manufacturer did not design the mobile communication system specifically for automotive use. If you or an authorized dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect the performance of other electrical systems in the vehicle.

•

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Appendices

The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and "online" or electronic documentation ("THIRD PARTY SOFTWARE") are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as "SOFTWARE".

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: •

You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.

•

•

END USER LICENSE AGREEMENT SYNC End User License Agreement (EULA) •

You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("FORD SOFTWARE") are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved.

•

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Appendices

•

Description of Other Rights and Limitations • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

•

• Single EULA: The end user

documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.

• SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE's ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.

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Appendices

supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components").

If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s). FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

• Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you. Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE.

• Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates,

•

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