2011 Ford Fiesta Owners Manual

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you

smell exhaust fumes.

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Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.

ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C).

WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury.

WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged

(cheater) adapters.

Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). Use only an extension cord that can be used outdoors, in cold temperatures, and is clearly marked “Suitable for Use with Outdoor Appliances.” Never use an indoor extension cord outdoors; it could result in an electric shock or fire hazard.

• Use a 16-gauge outdoor extension cord, minimum. • Use as short an extension cord as possible. • Do not use multiple extension cords. Instead, use one extension cord which is long enough to reach from the engine block heater cord to the outlet without stretching. • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time.

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• To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug/engine

block heater cord plug connection is free and clear of water in order to prevent possible shock or fire. • Be sure that areas where the vehicle is parked are clean and clear of all combustibles such as petroleum products, dust, rags, paper and similar items.

• Be sure that the engine block heater, heater cord and extension cord

are solidly connected. A poor connection can cause the cord to become very hot and may result in an electrical shock or fire. Be sure to check for heat anywhere in the electrical hookup once the system has been operating for approximately a half hour. • Finally, have the engine block heater system checked during your fall

tune-up to be sure it’s in good working order.

How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat; however, maximum temperature is attained after approximately three hours of operation. Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug.

BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer.

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Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake system warning light. Under normal operating conditions, brake dust may accumulate on the wheels. Some brake dust is inevitable as brakes wear and does not contribute to brake noise. The use of modern friction materials with emphasis on improved performance and environmental considerations can lead to more dust than in the past. Brake dust can be cleaned by weekly washing with soapy water and a soft sponge. Heavier deposits can be removed with Motorcraft威 Wheel and Tire Cleaner (ZC-37–A).

Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking and the brake pedal may suddenly travel a little farther as soon as ABS braking is done and normal brake operation resumes. These are normal characteristics of the ABS and should be no reason for concern. Using ABS When hard braking is required, apply continuous force on the brake pedal. Do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.) 238

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Parking brake To set the parking brake (1), pull the parking brake handle up as far as possible.

Driving

The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released. To release, press and hold the button (2), pull the handle up slightly, then push the handle down.

WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park) (automatic

transmission) or in 1 (First) (manual transmission).

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer as soon as possible.

ADVANCETRAC姞 STABILITY ENHANCEMENT SYSTEM Your vehicle is equipped with the AdvanceTrac威 system. The AdvanceTrac威 system provides the following stability enhancement features for certain driving situations: • Traction control system (TCS), which functions to help avoid

drive-wheel spin and loss of traction.

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Driving • Electronic stability control (ESC), which functions to help avoid skids

or lateral slides

WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire

construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 sensors. Reducing the effectiveness of the AdvanceTrac威 system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac威 system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac威 system activates, SLOW DOWN.

WARNING: If a failure has been detected within the AdvanceTrac威 system, the stability control light will illuminate

steadily. Have the system serviced by an authorized dealer immediately.

The AdvanceTrac威 system automatically enables each time the engine is started. All features of the AdvanceTrac威 system (TCS and ESC) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. The AdvanceTrac威 system includes a stability control light and a stability control off light in the instrument cluster. Both the stability control light and the stability control off light in the instrument cluster will illuminate temporarily during start-up as part of a system self-check. The stability control light may illuminate during certain driving situations which may 240

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cause the AdvanceTrac威 system to operate. If the stability control light illuminates steadily, have the system serviced by an authorized dealer immediately. When AdvanceTrac威 performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. When an event occurs that activates AdvanceTrac威, you may experience the following: • A slight deceleration of the vehicle • The stability control light will flash. • A vibration in the pedal when your foot is on the brake pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition.

• The brake pedal may feel stiffer than usual. Traction control system (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem, engine traction control and brake traction control. Engine traction control works to limit drive-wheel spin by momentarily reducing engine power. Brake traction control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction control is most active at low speeds. During TCS events, the stability control light in the instrument cluster will flash. If the TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, TCS will use only engine power reduction or transfer to help control the wheels from over-spinning. When the brakes have cooled down, the system will regain all features. Anti-lock braking, and ESC are not affected by this condition and will continue to function during the cool-down period.

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Electronic stability control (ESC) Electronic stability control (ESC) may enhance your vehicle’s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. During ESC events, the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the ESC system, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa Switching off AdvanceTrac威 If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off certain features of the AdvanceTrac威 system may be beneficial because the wheels are allowed to spin. This will restore full engine power and will enhance momentum through the obstacle. To switch off the AdvanceTrac威 system, select traction control off through the vehicle setting menu in the multi-function display. Full features of the AdvanceTrac威 system can be restored by selecting TCS again or by turning off and restarting the engine. If you switch off the AdvanceTrac威 system, the traction control system will be de-selected in the multi-function display and the stability control off light will illuminate steadily. Selecting the AdvanceTrac威 system again will turn off the stability control off light.

versa

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In R (Reverse), ABS and the engine and brake traction control features will continue to function; however, ESC is disabled.

TCS switch in multi-function display

Default at start-up

De-select TCS

Select TCS again after deactivation

AdvanceTrac威 Features Stability control light Illuminated during bulb

Stability control off light Illuminated during bulb

check Not

check

Illuminated

illuminated

Not

solid Not

illuminated

illuminated

ESC

TCS

Enabled

Enabled

Enabled

Disabled

Enabled

Enabled

STEERING Your vehicle is equipped with an Electric Power Steering (EPS) system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Under extreme usage conditions, the steering effort may increase. This occurs to prevent overheating and permanent damage to your steering system. If this should occur, you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage. Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. The EPS system has diagnostic checks that continuously monitor the EPS system to ensure proper operation. When a system error is detected, the following message STEERING MALFUNCTION SERVICE NOW, STEERING MALFUNCTION STOP SAFELY, POWER STEERING MALFUNCTION SERVICE NOW may display in the multifunction display. Refer to the Message center in the Instrument Cluster chapter for more information.

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WARNING: The EPS has diagnostics checks that continuously monitor the EPS to ensure proper operation of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. If this happens, stop the vehicle in a safe place and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the message center for POWER STEERING ASSIST FAULT. If the message returns, or returns while driving, take the vehicle to your dealer to have it checked. With the message displayed, the steering assist is turned off, making the vehicle harder to steer.

If the steering wanders or pulls, check for: • an improperly inflated tire. • uneven tire wear. • loose or worn suspension components. • loose or worn steering components. • improper steering alignment. A high crown in the road or high crosswinds may also make the steering seem to wander/pull.

Speed sensitive steering The steering in your vehicle is speed sensitive. At lower speeds the assist is increased to improve maneuverability. If the amount of effort required to steer your vehicle changes while driving at a constant vehicle speed, have the power steering system checked by your authorized dealer.

BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.

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If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn the ignition key to the off position and remove the key. 2. Using a screwdriver (or similar tool), carefully pry off and remove the passenger side console cover to expose the inside of the shifter assembly.

3. Locate the brake shift interlock lever on the passenger side of the shifter assembly. 4. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the brake shift interlock lever forward below the metal blade while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 5. Install the console cover. 6. Apply the brake pedal, start the vehicle and release the parking brake. See your authorized dealer as soon as possible if this procedure is used.

WARNING: Do not drive your vehicle until you verify that the brake lamps are working.

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle.

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer.

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AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)

Understanding the gearshift positions of the 6–speed automatic transmission (if equipped) P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Press the brake pedal. • Move the gearshift lever into the

desired gear.

To put your vehicle in P (Park): • Come to a complete stop. • Move the gearshift lever and securely latch it in P (Park).

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle.

Note: The automatic transmission performs a series of automated checks when the ignition is turned to the off position. A slight clicking sound may be heard and is considered a normal part of operation.

WARNING: Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously for more

than three seconds will limit engine rpm, which may result in difficulty maintaining speed in traffic and could lead to serious injury.

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. 246

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D (Drive) The normal driving position for the best fuel economy. Transmission operates in gears one through six. D (Drive) with Overdrive Cancel/Grade Assist Pressing the transmission control switch on the side of the gearshift lever activates overdrive cancel and grade assist.

Overdrive cancel/grade assist • Overdrive is deactivated. • The transmission operates in gears one through five. • The grade assist lamp in the

instrument cluster is illuminated.

• Improves driving experience in hilly terrain or mountainous areas by providing additional grade (engine) braking and extends lower gear operation on uphill climbs.

• Provides additional engine braking through the automatic transmission

shift strategy which reacts to vehicle inputs (vehicle acceleration, accelerator pedal, brake pedal and vehicle speed). • Allows the transmission to select gears that will provide the desired

engine braking based on the vehicle inputs mentioned above. This will increase engine RPM during engine braking.

Overdrive cancel with grade assist is designed to provide optimal gear selection in hilly terrain or mountainous areas. It is recommended that you return to D (Drive) on flat terrain to provide the best fuel economy and transmission function.

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To return to D (Drive), press the transmission control switch again. • The grade assist lamp in the instrument cluster will not be illuminated. • The transmission will operate in gears one through five. L (Low) This position: • Provides maximum engine braking. • Will downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches slower speeds. • Is not intended for use under extended or normal driving conditions

and results in lower fuel economy.

Hill start assist (HSA) system (if equipped) The hill start assist (HSA) system makes it easier to pull away when the vehicle is on a slope without the need to use the parking brake. When HSA is active, the vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. During this time, you have time to move your foot from the brake to the accelerator pedal and pull away. The brakes are released automatically once the engine has developed sufficient drive to prevent the vehicle from rolling down the slope. This is an advantage when pulling away on a slope, (for example, from a car park ramp, traffic lights or while in reverse traveling uphill into a parking space).

WARNING: HSA does not replace the parking brake. When you leave the vehicle, always apply the parking brake and select P

(Park).

Using HSA The HSA system is activated automatically when the vehicle is stopped on a slope greater than four degrees. HSA operates with the vehicle facing downhill if reverse gear is selected.

WARNING: You must remain in the vehicle once you have activated HSA.

WARNING: During all times you are responsible for controlling the vehicle, supervising the HSA system and intervening, if

required.

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Activating HSA 1. Press the brake pedal to bring the vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that the vehicle is on a slope, the HSA system will be activated automatically in D (Drive) uphill or R (Reverse) downhill. 3. When you remove your foot from the brake pedal, the vehicle will remain on the slope without rolling away for approximately two to three seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will be released automatically. Note: If the engine is revved excessively, HSA will be deactivated. Deactivating hill start assist To deactivate HSA, perform one of the following: • Apply the parking brake. • Drive off uphill without re-applying the brake. • Wait for two to three seconds until the HSA system deactivates • If hill start assist is active in D (Drive), select R (Reverse). • If hill start assist is active in R (Reverse), select N (Neutral). Note: The HSA warning lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If a malfunction is detected in the HSA system, HSA will be deactivated and this warning lamp will appear on the instrument cluster.

automatically.

If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

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MANUAL TRANSMISSION OPERATION (IF EQUIPPED)

Using the clutch Manual transmission vehicles have a starter interlock that prevents cranking the engine unless the clutch pedal is fully pressed. To start the vehicle: 1. Make sure the parking brake is fully set. 2. Press the clutch pedal to the floor, then put the gearshift lever in the neutral position. 3. Start the engine. 4. Press the brake pedal and move the gearshift lever to the desired gear; 1 (First) or R (Reverse). 5. Release the parking brake, then slowly release the clutch pedal while slowly pressing on the accelerator. During each shift, the clutch pedal must be fully pressed to the floor. Make sure the floor mat is properly positioned so it doesn’t interfere with the full extension of the clutch pedal. Failure to fully press the clutch pedal to the floor may cause increased shift efforts, prematurely wear transmission components or damage the transmission. Do not drive with your foot resting on the clutch pedal or use the clutch pedal to hold your vehicle at a standstill while waiting on a hill. These actions will severely reduce the life of the clutch and could nullify a clutch warranty claim.

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Recommended shift speeds Do not downshift into 1 (First) when your vehicle is moving faster than 15 mph (24 km/h). This will damage the clutch. Upshift according to the following chart: Recommended upshifts (for best fuel economy) when accelerating

5-speed manual transmission

Shift from:

14 mph (23 km/h) 24 mph (39 km/h) 32 mph (51 km/h) 44 mph (71 km/h)

1 - 2
2 - 3
3 - 4
4 - 5

Reverse Make sure that your vehicle is at a complete stop before you shift into R (Reverse). Failure to do so may damage the transmission. Hold the clutch pedal down and move the gearshift lever into the neutral position. Wait at least three seconds before shifting into R (Reverse). Note: The gearshift lever can only be moved into R (Reverse) by moving it from left of 3 (Third) and 4 (Fourth) before shifting into R (Reverse). This is a lockout feature that protects the transmission from accidentally being shifted into R (Reverse) from 5 (Fifth). If R (Reverse) is not fully engaged, press the clutch pedal down and return the gearshift to the neutral position. Release the clutch pedal for a moment, then press it down and shift to R (Reverse) again.

Parking your vehicle 1. Apply the brake and shift into the neutral position. 2. Fully apply the parking brake, hold the clutch pedal down, then shift into 1 (First). 3. Turn the ignition off.

WARNING: Do not park your vehicle in Neutral, it may move unexpectedly and injure someone. Use 1 (First) gear and set the

parking brake fully.

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BLIND SPOT MIRRORS Blind spot mirrors have an integrated convex spotter mirror built into the upper outboard corner of the outside mirrors. They are designed to assist the driver by increasing visibility along the side of the vehicle. For more information on your side view mirrors, refer to Exterior mirrors in the Driver Controls chapter. Driving with blind spot mirrors Before a lane change, check the main mirror first, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes. Glance over your shoulder to verify traffic is clear, and carefully change lanes. When the approaching vehicle is at a distance, its image is small and near the inboard edge of the main mirror. As the vehicle approaches, the image becomes larger and begins to move outboard across the main mirror (1). As the vehicle approaches its image will transition from the main mirror and begin to appear in the blind spot mirror (2). As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3).

WARNING: Objects in the blind spot mirror are closer than they appear.

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DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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Roadside Emergencies

ROADSIDE ASSISTANCE

Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card

included in your Owner Guide portfolio.

responsibility)

supplied with a tire inflation kit)

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).

county maintained road, no recoveries.

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.

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Canadian customers refer to your Warranty Guide or visit our website at www.ford.ca for information on:

Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Warranty Guide in the glove compartment. U.S. Ford and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1-800-665-2006 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. • Press the flasher control and all front and rear direction signals will • Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

flash.

FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off.

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Roadside Emergencies

Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt.

WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

COLOR

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue

Maxi fuses

Cartridge

maxi fuses

Fuse link cartridge

— — — — — — —

— — — — — — —

— — — — — — —

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A

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COLOR

Fuse rating

20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Yellow Natural Green

Standard

fuses

Yellow Natural Green

— — — — —

— — — — —

Maxi fuses

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses Blue

Natural

Pink Green Red Yellow

—

Black

Fuse link cartridge

Blue

Natural

Pink Green Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is located behind the glove box. Open the glove box, press the sides inward and swing the glove box down.

F25

F26

F27

F28

F29

F30

F19

F20

F21

F22

F23

F24

R1

F10

F1

F11

F13

F15

F17

F12

F14

F16

F18

F2

F4

F6

F8

F3

F5

F7

F9

R7

R4

R3

R2

R8

R5

R9

R6

F34

F31

F35

F32

F36

F33

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The fuses are coded as follows:

Fuse/Relay Location

F1

F2

F3
F4

F5
F6
F7

F8
F9
F10
F11

F12

F13
F14
F15
F16

F17
F18
F19
F20

Fuse Amp

Rating

15A

10A

7.5A 7.5A

15A 10A 7.5A

— 20A 15A 20A

20A

15A 20A 15A 15A

7.5A 10A 7.5A 10A

Protected circuits

Ignition switch, Keyless entry ignition relay, Keyless entry accessory relay Electronic mirror, A/C clutch, Engine compartment fuse panel Instrument cluster Passenger airbag deactivation indicator, Occupant classification system Diagnostic connector Backup lamp Instrument panel display, Intelligent access (IA) antenna, Manual climate controls Not used Keyless vehicle module Radio, SYNC威 module Front wipers, Body control module (BCM) Tire pressure monitoring system (TPMS) Rear wiper, BCM IA module Washer pump Global positioning system (GPS) module Heated seat relay Stop lamps, Turn signals Radio, Instrument cluster Airbag module

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F21

Fuse Amp

Rating

10A

F22

F23

F24

F25
F26
F27
F28
F29
F30
F31

F32

F33
F34

F35
F36
R1
R2
R3
R4

7.5A

10A

7.5A

7.5A 7.5A — — — — 30A

20A

20A 30A

20A — — — — —

Roadside Emergencies

Protected circuits

BCM, Climate control, Passive anti-theft system transceiver, Electronic power steering module, Instrument cluster, Engine compartment fuse panel Accelerator pedal position sensor, Powertrain control module (PCM), Gear shifter, Anti-lock brake system (ABS) ignition feed Transmission control unit ignition feed, TPMS ignition feed Front dome lamp, Moon roof switch Exterior mirrors TPMS Not used Not used Not used Not used Driver and rear power window switches Passenger compartment fuse panel battery saver relay Power points Driver and passenger power window switches Moon roof Not used Ignition relay Left rear stop/turn lamp relay Right rear stop/turn lamp relay Driver heated seat relay

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Fuse/Relay Location

Fuse Amp

Rating

R5
R6
R7
R8
R9

— — — — —

Protected circuits

Passenger heated seat relay IA module – accessory relay IA module – ignition relay Battery saver relay Not used

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the

battery or refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

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F1

F2

F3

F4

F5

R1

R2

R3

R4

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F6

F7

F8

F9

F10

F11

R5

R6

F22

F23

F24

F25

F26

F27

F28

F29

F30

F31

F32

F33

F34

F35

F36

F37

R7

R8

R9

R10

R11

R12

R13

To remove a fuse, use the fuse puller tool provided on the inside of the passenger compartment fuse panel cover. The high-current fuses are coded as follows:

Fuse/Relay Location

F1

F2

F3
F4

F5

F6

F7

Fuse Amp

Rating 40A*

50A*

40A* 40A*

60A*

30A*

60A*

Protected circuits

Anti-lock brake system (ABS) pump Transmission control module (TCM) Engine cooling fan relay Heater blower relay, Climate controls Passenger compartment fuse panel Body control module (BCM) – door locks Passenger compartment fuse panel

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Fuse/Relay Location

F8
F9
F10
F11
F12
F13
F14
F15
F16

F17

F18
F19
F20
F21
F22
F23
F24
F25

F26

F27

F28
F29
F30

Fuse Amp

Protected circuits

Rating 30A* 20A*

—

30A* 10A** 10A** 10A** 10A** 15A**

15A**

15A**

— — —

15A** 7.5A** 15A** 15A**

7.5A**

7.5A**

—

10A**

—

Fuel pump ABS module valve Not used Starter inhibit relay, Starter motor Left headlamp (high beam) Right headlamp (high beam) Left headlamp (low beam) Right headlamp (low beam) A/C clutch relay, Mass air flow (MAF) sensor, Powertrain control module (PCM), Fuel injectors, Vehicle speed sensor (VSS), Variable camshaft timing, Canister purge Heated exhaust gas oxygen sensor, Catalyst module sensor Ignition coil Not used Not used Not used BCM – exterior lighting Low beam relay BCM – turn signals Low beam relay, Daytime running lights Power mirror switch, Driver window switch TCM, PCM, Natural vacuum leak detection Not used A/C clutch solenoid and relay Not used

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Fuse Amp

Protected circuits

Rating 20A** 20A** 30A**

Fuse/Relay Location

F31
F32
F33
F34
F35
F36
F37
F38
F39
F40
R1
R2
R3
R4
R5
R6
R7
R8
R9
R10
R11
R12
R13

— — — — — — — — — — — — — — — — — — — — *Cartridge fuses **Mini fuses

Low beam relay BCM – battery saver, horn BCM – rear window defroster Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used High beam relay PCM relay Daytime running lamp Engine cooling fan relay Starter inhibit relay A/C clutch relay Reverse light relay Coil pack relay Low beam relay Heater blower relay

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle.

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Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.

WARNING: The use of tire sealants may damage your tire pressure monitoring system (TPMS) and should not be used.

However, if you must use a sealant, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer.

WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important

information. If the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the

Safety Compliance Label

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tire

• Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (if applicable) 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer

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Roadside Emergencies • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.

Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers.

2. Place the gearshift lever in P (Park) (automatic transmission) or R (Reverse) (manual transmission) and turn the engine off.

Tire change procedure

WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or

slipping off the jack, even if the vehicle is in P (Park) (automatic transmission) or R (Reverse) (manual transmission).

WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in

both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.

WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to

avoid the danger of being hit when operating the jack or changing the wheel.

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Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 1. Remove the spare tire and jack by turning their tie-down bolts counterclockwise. The lug wrench is located in a bag next to, or on top of, the spare tire.

2. Block the diagonally opposite wheel.

3. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

4. The vehicle jacking points are located inward of the wheels.

WARNING: To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not

start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

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5. Position the jack in the indentions on the sill next to the tire you are changing. Turn the jack handle clockwise until the tire is off the ground.

6. Remove the lug nuts with the lug wrench. 7. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 8. Lower the wheel by turning the jack handle counterclockwise. 9. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 10. Put the flat tire, jack and lug wrench away. Make sure the jack is fastened so it does not rattle when you drive. Unblock the wheels.

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).

Bolt size

Wheel lug nut torque*

M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

ft-lb 98

N•m 133

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WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.

RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container, see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel container and the included fuel filler funnel. Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into the Easy Fuel™ “no cap” fuel system as it can be damaged. You must use the included funnel in such circumstances.

WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel™ system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury.

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JUMP STARTING

WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 270

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1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.

–

–

Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.

D1

–

–

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift equipment, it is recommended that the front wheels (drive wheels) be placed on a dolly to prevent damage to the transmission. If your vehicle is to be towed from the front using wheel lift equipment, it is recommended that the rear wheels be placed on a dolly to prevent damage to the rear fascia.

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If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). Refer to Brake-shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral).

direction.

• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).

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Customer Assistance

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft威 parts, or remanufactured or other parts that are authorized by Ford.

Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions.

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In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online www.lincolncanada.com Additional assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. 276

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In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of