2011 Ford F 350 Owners Manual

2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

Every 15,000 miles (24,000 km) Every 30,000 miles (48,000 km)

Every 60,000 miles (96,000 km)

Every 105,000 miles (168,000 km)

Every 150,000 miles (240,000 km)

Scheduled Maintenance

6.2L and 6.8L engines

Replace cabin air filter (if equipped)

Replace climate-controlled seat filter (if equipped) Replace engine air filter Replace fuel filter (Ranger) Change automatic transmission fluid and filter on 5–speed TorqShift威 transmission; consult dealer for requirements Replace front wheel bearing grease/grease seal if non-sealed bearings are used (2WD vehicles) Change engine coolant1
Change manual transmission fluid (except Escape) Change rear axle fluid (Dana axles) Replace spark plugs Inspect accessory drive belt(s)2
Change automatic transmission fluid and filter (except 5–speed TorqShift威 transmission) (filter not required on 6F35, 6F50, DPS6 and AWF-21
transmissions); consult dealer for requirements Change front axle fluid (4WD vehicles) Change manual transmission fluid (Escape) Change rear axle fluid (RWD vehicles) Change transfer case fluid (4WD vehicles) Replace accessory drive belt(s) if not replaced within the last 100,000 miles (160,000 km) Replace front wheel bearings and seals if non-sealed bearings are used (2WD vehicles)

1Initial replacement at 105,000 miles (168,000 km) or 72 months; every 45,000 miles (72,000 km) or 36 months thereafter 2Perform a follow-up inspection at 120,000 miles (192,000 km)

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Maintenance schedule log

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Scheduled Maintenance

SPECIAL OPERATING CONDITIONS The following information pertains to 6.2L V8 and 6.8L V10 gasoline engines only. Scheduled maintenance for the diesel engine can be found in the diesel supplement. If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.

Towing a trailer or using a camper or car-top carrier

Inspect frequently, service as required Every 5,000 miles (8,000 km)

Every 5,000 miles (8,000 km) or 6 months Every 30,000 miles (48,000 km)

Every 60,000 miles (96,000 km)

Inspect and lubricate U-joints See axle maintenance items under Exceptions Inspect wheels and related components for abnormal noise, wear, looseness or drag Rotate tires, inspect tires for wear and measure tread depth Change engine oil and filter Inspect and lubricate U-joints

Change automatic transmission fluid (except 6R80 and TorqShift威 transmissions) Replace front wheel bearing grease/grease seals if non-sealed bearings are used (2WD vehicles) Change transfer case fluid (4WD vehicles)

Extensive idling and/or low-speed driving for long distances as in heavy commercial use (i.e. delivery, taxi, patrol car or livery) Inspect frequently, service as required

Replace cabin air filter (if equipped) Replace engine air filter

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Scheduled Maintenance

Extensive idling and/or low-speed driving for long distances as in heavy commercial use (i.e. delivery, taxi, patrol car or livery) Every 5,000 miles (8,000 km)

Inspect brake system Inspect wheels and related components for abnormal noise, wear, looseness or drag Lubricate control arm and steering ball joints if equipped with grease fittings Rotate tires, inspect tires for wear and measure tread depth Inspect and lubricate U-joints

Every 5,000 miles (8,000 km) or 6 months Every 5,000 miles (8,000 km), 6 months or 200
engine hours Every 30,000 miles (48,000 km)

Every 60,000 miles (96,000 km)

Change engine oil and filter

Change automatic transmission fluid (except 6R80 and TorqShift威 transmissions) Replace front wheel bearing grease/grease seals if non-sealed bearings are used (2WD vehicles) Change transfer case fluid (4WD vehicles) Replace spark plugs

Operating in dusty conditions such as unpaved or dusty roads

Inspect frequently, service as required Every 5,000 miles (8,000 km)

Every 5,000 miles (8,000 km) or 6 months

Replace cabin air filter (if equipped) Replace engine air filter Inspect the wheels and related components for abnormal noise, wear, looseness or drag Rotate tires, inspect tires for wear and measure tread depth Change engine oil and filter Inspect and lubricate U-joints

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Scheduled Maintenance

Operating in dusty conditions such as unpaved or dusty roads

Every 30,000 miles (48,000 km)

Every 50,000 miles (80,000 km) Every 60,000 miles (96,000 km)

Inspect frequently, service as required

Every 5,000 miles (8,000 km) or 6 months

Every 30,000 miles (48,000 km)

Every 50,000 miles (80,000 km) Every 60,000 miles (96,000 km)

Change automatic transmission fluid (except 6R80 and TorqShift威 transmissions) Replace front wheel bearing grease/grease seals if non-sealed bearings are used (2WD vehicles) Change rear axle fluid (F-450/550 only)

Change transfer case fluid (4WD vehicles)

Off-road operation

Inspect steering linkage, ball joints and U-joints; lubricate if equipped with grease fittings Replace cabin air filter (if equipped) Replace engine air filter Change engine oil and filter Inspect wheels and related components for abnormal noise, wear, looseness or drag Rotate tires, inspect tires for wear and measure tread depth Change automatic transmission fluid (except 6R80 and TorqShift威 transmissions) Replace front wheel bearing grease/grease seals if non-sealed bearings are used (2WD vehicles) Change rear axle fluid (F-450/550 only)

Change transfer case fluid (4WD vehicles)

Exclusive use of E85 (Flex Fuel Vehicles only)

Every oil change interval

If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel

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Scheduled Maintenance

Special operating condition log

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2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

Scheduled Maintenance

EXCEPTIONS There are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water. During long periods of trailer towing with outside temperatures above 70°F (21°C) and at wide-open throttle for long periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles (4,800 km) or three months, whichever comes first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to Maintenance product specifications and capacities in the Maintenance and Specifications chapter for details). Police/Taxi/Livery vehicle axle maintenance: Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle fluid should be changed anytime the axle has been submerged in water. E–450 and F–450/550 axle maintenance: Change rear axle fluid every 100,000 miles (160,000 km) under normal driving conditions. For vehicles operated at or near maximum Gross Vehicle Weights, the rear axle fluid should be changed every 50,000 miles (80,000 km). In addition, this 50,000 mile (80,000 km) schedule should be observed when the vehicles are operated under the Special Operating Conditions. California fuel filter replacement: If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.

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Scheduled Maintenance

Class A Motorhome: Change brake fluid every two years. Hot climate oil change intervals: If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc). Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km). Engine air filter & cabin air filter replacement: Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.

ENGINE COOLANT CHANGE RECORD Initial change

6 years or 105,000 miles (168,000 km) (whichever comes first)

After initial change Every 3 years or 45,000 miles (72,000 km)

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Scheduled Maintenance

Engine coolant change log

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2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

A

Accessory delay ........................103
AdvanceTrac ..............................271
Airbag supplemental restraint system ........................178, 182, 184
and child safety seats ............179
description ..............178, 182, 184
disposal ....................................192
driver airbag ............180, 183, 185
indicator light .........................187
operation .................180, 183, 185
passenger airbag .....180, 183, 185
passenger deactivation switch ......................................188
side airbag ...............................182
Air cleaner filter .......400–401, 406
Air conditioning ....................77, 80

manual heating and air conditioning system .................77
Ambulance packages ....................8
Antifreeze (see Engine coolant) .....................................375
Anti-lock brake system (see Brakes) ......................................268
Anti-theft system ..............147, 149
arming the system ..........148, 150
disarming a triggered system .....................................150
triggering .................................150
Audio system (see Radio) ...59, 61
Automatic transmission ............286

driving an automatic overdrive .................................284
fluid, adding ............................396
fluid, checking ........................396
fluid, refill capacities ..............407
Selectshift (SST) ....................289
Auxiliary Input Jack ...................68

Index

Auxiliary power point ...............100
Axle

refill capacities ........................407

Battery .......................................373
acid, treating emergencies .....373
jumping a disabled battery ....343
maintenance-free ....................373
replacement, specifications ...406
servicing ..................................373
Bed extender ............................124
Belt-Minder威 .............................174
Booster seats .............................209
Brakes ........................................268
anti-lock ...................................268
anti-lock brake system (ABS) warning light ...........................269
fluid, checking and adding ....396
fluid, refill capacities ..............407
parking ....................................269
shift interlock ..........................282
trailer .......................................254
Bulbs ............................................91

Capacities for refilling fluids ....407
Car2U威 Home Automation System .......................................115
Cassette tape player ...................59
Cell phone use ............................11
Changing a tire .........................326
Child safety seats ......................197
attaching with tether straps ..204
in front seat ....................198, 204
in rear seat ......................198, 204
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Index

LATCH .....................................204
recommendations ...................195

Child safety seats - booster seats ...........................................209
Cleaning your vehicle

engine compartment ..............358
instrument panel ............361–362
interior .....................................363
plastic parts ............................360
safety belts ..............................363
washing ....................................357
waxing .....................................358
wheels ......................................358
wiper blades ............................360

Climate control (see Air conditioning or Heating) ......77, 80
Clock ......................................60, 62
Compass, electronic

set zone adjustment .................27
Console ........................................99
overhead ..............................98–99

Controls

power seat ...............................157
steering column ......................111

Coolant

checking and adding ..............375
refill capacities ................378, 407

Cruise control (see Speed control) ......................................109
Customer Assistance ................314

Ford accessories for your vehicle .....................................365
Ford Extended Service Plan ..................................418, 421
Getting assistance outside the U.S. and Canada .....................353
Getting roadside assistance ...314
Getting the service you need .........................................349

444

Ordering additional owner’s literature .................................355
Utilizing the Mediation/Arbitration Program ...................................353

Daytime running lamps (see Lamps) .........................................88
Defrost

rear window and rearview mirrors .......................................80
windshield .................................80

Dipstick

automatic transmission fluid ..........................................396
engine oil .................................371

Driving under special conditions ..................292, 304, 308
sand .........................................306
snow and ice ...........................308
through water .................307, 310

Electronic message center ...22, 39
Emergencies, roadside

jump-starting ..........................343
Emergency Flashers .................315
Emission control system ..........392
Engine ........................................411
cleaning ...................................358
coolant .....................................375
diesel ...........................................7
fail-safe cooling .......................379
idle speed control ...................373
refill capacities ........................407
service points ..................367–369
Engine block heater .................266

2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

Engine oil ..................................371
checking and adding ..............371
dipstick ....................................371
filter, specifications ........372, 406
recommendations ...................372
refill capacities ........................407
Event data recording ....................9
Exhaust fumes ..........................265

Fail safe cooling ........................379
Fleet MyKey programming ......127
Flexible Fuel Vehicle (FFV) ....382
Floor mats .................................121
Fluid capacities .........................407
Fog lamps ....................................87
Four-Wheel Drive vehicles .......296
driving off road .......................303
electronic shift ................297, 301
indicator light .........................298
lever operated shift ................298
manual locking hubs ..............297
preparing to drive your vehicle .....................................281
Fuel ............................................382

calculating fuel economy ............................25, 389
cap ...........................................385
capacity ...................................407
choosing the right fuel ...........386
detergent in fuel .....................388
filling your vehicle with fuel ...........................382, 385, 389
filter, specifications ........382, 406
fuel pump shut-off ..................316
improving fuel economy ........389
octane rating ...........386–387, 411
quality ......................................387

Index

running out of fuel .................388
safety information relating to automotive fuels .....................382

Fuel - flex fuel vehicle (FFV) .........................382, 386–387
Fuses ..................................316–317

Garage door opener ..................114
Gas cap (see Fuel cap) ............385
Gas mileage (see Fuel economy) ...................................389
Gauges .........................................21

Hazard flashers .........................315
Headlamps ...................................86
aiming ..................................88–89
autolamp system .......................86
daytime running lights .............88
flash to pass ..............................87
high beam .................................87
replacing bulbs .........................93
turning on and off ....................86

Heating

heating and air conditioning system .................................77, 80
Hill descent mode .....................277
Hill start assist ..........................291
Hood ..........................................367

Ignition ...............................262, 411
Illuminated visor mirror .............98
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anti-lock brakes (ABS) ..........269
Loading instructions .................249
Load limits .................................242
Locks

autolock ...................................136
childproof ................................139
doors ........................................135
Lug nuts ....................................342
Lumbar support, seats .............158

Manual transmission

fluid capacities ........................407
Message center ...............22–23, 39
english/metric button ...............27
system check button ................27
warning messages ...............29, 47
Mirrors ...............................103–104

automatic dimming rearview mirror ......................................104
fold away .........................105, 107
heated ........................................80
programmable memory ..........142
side view mirrors (power) .....104
signal .......................................108
Moon roof ..................................113
Motorcraft威 parts ......................406
MyKey ........................................127

Navigation system .......................76

Octane rating ....................386–387
Oil (see Engine oil) ..................371

Index

Infant seats (see Safety seats) .....................197
Inspection/maintenance (I/M) testing ........................................394
Instrument panel

cleaning ...........................361–362
cluster ........................................14
lighting up panel and interior .......................................88

Jack ............................................326
positioning ...............................326
storage .....................................326
Jump-starting your vehicle ......343

Keyless entry system

autolock ...................................136
keypad .....................................146
locking and unlocking doors ..147
programming entry code .......146
Keys ...................................127, 148
positions of the ignition .........262

Lamps

autolamp system .......................86
daytime running light ...............88
fog lamps ...................................87
headlamps .................................86
headlamps, flash to pass ..........87
instrument panel, dimming .....88
interior lamps ...........................90
replacing bulbs ...................93–96
LATCH anchors .........................204
Lights, warning and indicator ....14
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P

Parental MyKey programming .............................127
Parking brake ............................269
Parts (see Motorcraft威 parts) ...........406
Pedals (see Power adjustable foot pedals) ...............................108
Power adjustable foot pedals ...108
Power distribution box (see Fuses) ........................................322
Power door locks ......................135
Power mirrors ...........................104
Power point ...............................100
Power steering ..........................279
fluid, checking and adding ....395
fluid, refill capacity ................407
Power Windows .........................102
Preparing to drive your vehicle ........................................281

Radio ......................................59, 61
Rear-view camera system .........294
Recommendations for attaching safety restraints for children ......................................195
Relays ........................................316
Remote entry system .......140–141
illuminated entry ....................143
locking/unlocking doors .........141
Remote start ...........................144
replacement/additional transmitters .............................143
replacing the batteries ...........142

Index

Remote start .............................144
Remote start climate operation .....................................84
Reverse sensing system ...........292
Roadside assistance ..................314

Safety belts (see Safety restraints) ..........166–168, 170–173
Safety Canopy ...................183–184
Safety defects, reporting ..........356
Safety restraints ................166–173
Belt-Minder威 ...........................174
extension assembly ................172
for adults .........167–168, 170–172
for children .............................192
warning light and chime ...............................173–174

Safety restraints - LATCH anchors ......................................204
Safety seats for children ..........197
Safety Compliance Certification Label ....................412
Satellite Radio Information ........73
Scheduled Maintenance Guide

Normal Scheduled Maintenance and Log .............428
Seats ..........................................151
child safety seats ....................197
cleaning ...................................364
climate control ..................80, 159
easy access/easyout feature ..161
memory seat ...................142, 161

SecuriCode keyless entry system ........................................146
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2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

rotating ....................................227
safety practices .......................225
sidewall information ...............228
snow tires and chains ............241
spare tire .................................327
terminology .............................218
tire grades ...............................217
treadwear ........................217, 223
Towing .......................................249
recreational towing .................261
Trailer Brake Controller-Integrated ..............254
trailer towing ..........................249
wrecker ....................................347
Traction control ........................270
Trailer Brake Controller-Integrated ................254
Trailer sway control ..................277
Transfer case

fluid checking .........................400
Transmission .............................284
brake-shift interlock (BSI) ....282
fluid, checking and adding (automatic) .............................396
fluid, refill capacities ..............407
..................................90

Turn signal

Universal garage door opener ..114
Upfitter controls .......................112
USB port ......................................70

Vehicle Identification Number (VIN) ..........................................413
Vehicle loading ..........................242
Ventilating your vehicle ...........266

Index

SecuriLock passive anti-theft system ................................147–148
Servicing your vehicle ..............366
Setting the clock ...................60, 62
Snowplowing .................7, 311–312
SOS Post Crash Alert ...............187
Spark plugs, specifications .....................406, 411
Special notice ................................8
ambulance conversions ..............8
diesel-powered vehicles .............7
four-wheel drive vehicles .......313
utility-type vehicles ....................7
Speed control ............................109
Starting a flex fuel vehicle .......265
Starting your vehicle ........262–265
jump starting ..........................343

Steering wheel

controls ....................................111
tilting .........................................98
SYNC威 ..........................................76

Tailgate ......................................121
Tilt steering wheel ......................98
Tire Pressure Monitoring System (TPMS)

Tires, Wheels and Loading ....234
Tires ...........................216–218, 326
alignment ................................226
care ..........................................222
changing ..................326, 329, 332
checking the pressure ............221
inflating ...................................219
label .........................................233
replacing ..................................224

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W

Warning lights (see Lights) .......14
Washer fluid ..............................370
Water, Driving through .............310
Windows

power .......................................102

Index

Windshield washer fluid and wipers ..........................................97
checking and adding fluid .....370
replacing wiper blades ...........370
Wrecker towing .........................347

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14

14
21
22
59

59
61
68
70
73
76
76
77

77
80
84
86

86
90
91
97

97
98
102
103
109
112

Introduction

Instrument Cluster

Warning lights and chimes Gauges Message center

Entertainment Systems

AM/FM stereo AM/FM stereo with CD Auxiliary input jack USB port Satellite radio information Navigation system SYNC威

Climate Controls

Manual heating and air conditioning Dual electronic automatic temperature control Rear window defroster

Lights

Headlamps Turn signal control Bulb replacement Driver Controls

Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Upfitter controls

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Locks and Security

Keys Locks Anti-theft system

Seating and Safety Restraints

Seating Safety restraints Airbags Child restraints

Tires, Wheels and Loading

Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Trailer brake controller-integrated Recreational towing

Driving

Starting Brakes Traction Control™ AdvanceTrac威 Hill descent control Transmission operation Reverse sensing system Rear-view camera system

127

127
135
147
151

151
166
178
192
214

216
219
234
242
249
254
261
262

262
268
270
271
277
284
292
294

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Roadside Emergencies

Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing

Customer Assistance

Reporting safety defects (U.S. only) Reporting safety defects (Canada only)

Cleaning

Maintenance and Specifications

Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data Accessories

Ford Extended Service Plan

314

314
315
316
316
326
342
343
347
349

356
356
357

366

367
371
373
375
382
401
406
407
411
415

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Scheduled Maintenance

Normal scheduled maintenance and log

Index

422

428
443

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Copyright © 2011 Ford Motor Company

2011 F-250/350/450/550 (f23) Owners Guide, 4th Printing USA (fus)

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CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Australia: www.ford.com.au • In Mexico: www.ford.com.mx Additional owner information is given in separate publications. This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available. Remember to pass on this Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

WARNING: Fuel pump shut-off: In the event of an accident this feature will automatically cut off the fuel supply to the

engine. It can also be activated through sudden vibration (e.g. collision when parking). To restart your vehicle, refer to Fuel pump shut-off in the Roadside Emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

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Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Protecting the environment We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to

the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in. Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter.

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Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

SPECIAL NOTICES

New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Special instructions For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

Notice to owners of diesel-powered vehicles Read the diesel supplement for information regarding correct operation and maintenance of your Diesel-powered light truck.

Notice to owners of pickup trucks and utility type vehicles

WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using your vehicle with a snowplow For more information and guidelines for using your vehicle with a snowplow, refer to the Driving chapter.

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Using your vehicle as an ambulance If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements. For additional information, please contact the Truck Body Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires. If your vehicle is equipped with the Ford Ambulance Preparation Package, it will be indicated on the Safety Compliance Certification Label. The label is located on the driver’s side door pillar or on the rear edge of the driver’s door. You can determine whether the ambulance manufacturer followed Ford’s recommendations by directly contacting that manufacturer. Ford Ambulance Preparation Package is only available on certain Diesel engine equipped vehicles.

Using your vehicle as a stationary power source (PTO) Refer to the Driving chapter for more information and guidelines for operating a vehicle equipped with an aftermarket power take-off system.

DATA RECORDING

Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.

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buckled/fastened;

and/or the brake pedal; and

Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger seatbelts were • How far (if at all) the driver was depressing the accelerator • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

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Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information.

Vehicle Modification Data Recording Some aftermarket products may cause severe engine and/or transmission damage; refer to the What is not covered section in The new vehicle limited warranty for your vehicle chapter of your vehicle’s Warranty Guide for more information. Some vehicles are equipped with Powertrain Control Systems that can detect and store information about vehicle modifications that, for example, increase horsepower and torque output; this information cannot be erased and will stay in the system’s memory even if the modification is removed. When a dealer or repair facility works on your vehicle, it may be necessary for them to access the information in the Powertrain Control System. This information will likely identify if any unauthorized modifications have been made to the system, which may be used to determine if the warranty has been violated and if repairs will be covered by warranty. 10

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CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you

use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings.

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These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Airbag - Front

Airbag - Side

Child Seat Tether Anchor

Child Seat Lower Anchor

Brake System

Anti-Lock Brake System

Parking Brake System

Brake Fluid - Non-Petroleum Based

Parking Aid System

Stability Control System

Speed Control

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Windshield Defrost/Demist

Rear Window Defrost/Demist

12

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Vehicle Symbol Glossary

Power Windows Front/Rear

Child Safety Door Lock/Unlock

Power Window Lockout

Interior Luggage Compartment Release

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Service Engine Soon

Engine Air Filter

Passenger Compartment Air Filter

Jack