2015 Ford F 150 Owners Manual

and safe position while the transfer case is being shifted to its neutral position.

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Towing

6. Release the parking brake, start the engine, and shift the transmission to position D to make sure the transfer case is out of position N. If the transfer case does not successfully shift out of position N, set the parking brake until you can have your vehicle serviced.

7.

Resolving the SHIFT DELAY PULL FORWARD Message If the instrument cluster displays SHIFT DELAY PULL FORWARD perform the following: 1. Press and hold the brake pedal. 2. Put the transmission into position N,

and then start the engine.

3. With the engine running, shift the

transmission to position D and let the vehicle roll forward, up to 3 feet (1
meter). You may hear an audible noise as the transfer case shifts out of its neutral position. This is normal.

4. Make sure the instrument cluster

displays NEUTRAL TOW DISABLED.

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Driving Hints

BREAKING-IN You need to break in new tires for approximately 300 miles (480
kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Your fuel economy is affected by several things, such as how you drive, the conditions you drive under, and how you maintain your vehicle. You may improve your fuel economy by keeping these things in mind: • Accelerate and slow down in a smooth,

moderate fashion.

• Drive at steady speeds without

stopping.

• Anticipate stops; slowing down may

eliminate the need to stop.

• Combine errands and minimize

stop-and-go driving.

• Close the windows for high-speed

driving.

• Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105
km/h]). Keep the tires properly inflated and use only the recommended size.

•

• Use the recommended engine oil. • Perform all regularly scheduled

maintenance.

F-150 (TFC), enUSA, Third Printing

Avoid these actions; they reduce your fuel economy: •

Sudden accelerations or hard accelerations.

• Revving the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold

mornings.

• Use the air conditioner or front

defroster.

• Use the speed control in hilly terrain. • Rest your foot on the brake pedal while

driving.

• Drive a heavily loaded vehicle or tow a

trailer.

• Carry unnecessary weight

(approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kilogram] of weight carried).

• Driving with the wheels out of

alignment.

Conditions • Heavily loading a vehicle or towing a

trailer may reduce fuel economy at any speed.

• Adding certain accessories to your

vehicle (for example bug deflectors, rollbars, light bars, running boards, ski racks or luggage racks) may reduce fuel economy. To maximize the fuel economy, drive with the tonneau cover installed (if equipped).

• Using fuel blended with alcohol may

lower fuel economy. Fuel economy may decrease with lower temperatures during the first 8–10
miles (12–16 kilometers) of driving.

•

•

• Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain.

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Driving Hints

•

Lightly press the brake pedal to dry the brakes and to check that they work.

• Check that the horn works. • Check that the exterior lights work. •

Turn the steering wheel to check that the steering power assist works.

FLOOR MATS

WARNINGS

Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that

leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.

Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal

injury.

Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.

Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to

prevent them from moving and interfering with the pedals or the ability to control the vehicle.

Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.

•

•

Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation.

• Close the windows for high-speed

driving.

DRIVING THROUGH WATER

WARNING

Do not drive through flowing or deep water as you may lose control of your vehicle.

Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the wheel hubs.

When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so:

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E176913Driving Hints

Do not use F-150 vehicles equipped with the 2.7L or 3.5L engines for snowplowing. Installing the Snowplow Weight limits and guidelines for selecting and installing the snowplow are in the Ford Truck Body Builders Layout Book, snowplow section, found at www.fleet.ford.com/truckbbas. A typical installation affects the following: • Certification to government safety laws such as occupant protection and airbag deployment, braking, and lighting. Look for an Alterer’s Label on your vehicle from the snowplow installer certifying that the installation meets all applicable Federal Motor Vehicle Safety Standards (FMVSS). The Front Gross Axle Weight Rating (GAWR) is on the upper left side of the vehicle’s Safety Compliance Certification Label. This is the total weight that front axle supports, which includes the vehicle weight plus any auxiliary equipment such as snowplow frame-mounted hardware that can be added to the vehicle and satisfy Ford compliance certification to FMVSS. Do not exceed FGAWR or Gross Vehicle Weight Rating (GVWR).

•

• Rear ballast weight behind the rear

axle may be required to prevent exceeding the FGAWR, and provide front-to-rear weight balance for proper braking and steering. Front wheel toe may require re-adjustment to prevent premature uneven tire wear. Specifications are in the Ford Workshop Manual.

•

• Headlight aim may require adjustment.

WARNINGS

Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that

have been removed for cleaning or replacement.

Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause

interference with pedal operation causing a loss of vehicle control.

To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure. SNOWPLOWING We recommend the four-wheel drive F-150
in XL, XLT or Lariat trim levels with the 5.0L engine and snowplow option for residential snowplowing only. We do not recommend the F-150 with the automatic four-wheel drive system for snowplowing.

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E142666Driving Hints

Note: The electrical system is designed to support the addition of a residential snowplow (up to 60 Amps continuous) and snowplow lights (up to 20 Amps continuous) using snowplow mode. The system is not designed to support snowplow usage with additional electrical aftermarket accessories. Operating the Vehicle with the Snowplow Attached Note: Drive the vehicle at least 500 miles (800 kilometers) before using your vehicle for snow removal. We recommend vehicle speed does not exceed 45 mph (72 km/h) when snowplowing. The attached snowplow blade restricts airflow to the radiator, and may cause the engine to run at a higher temperature. Attention to engine temperature is especially important when outside temperatures are above freezing. Angle the blade to maximize airflow to the radiator and monitor engine temperature to determine whether a left or right angle provides the best performance. Follow the severe duty schedule in your Scheduled Maintenance information for engine oil and transmission fluid change intervals. Snowplowing with your Airbag Equipped Vehicle

WARNINGS

Do not attempt to service, repair, or modify the airbag supplemental restraint system (SRS) or its fuses.

Contact a Ford or Lincoln dealer.

•

•

The tire air pressures recommended for general driving are on the vehicle’s Safety Certification Label. The maximum cold inflation pressure for the tire and associated load rating are on the tire sidewall. Tire air pressure may require re-adjustment within these pressure limits to accommodate the additional weight of the snowplow installation. Federal and some local regulations require additional exterior lamps for snowplow-equipped vehicles. Contact an authorized dealer for additional information.

Snowplow Mode (If Equipped) Press the snowplow button on the instrument panel to switch on snowplow mode. The button illuminates when in snowplow mode. A message appears in the information display indicating that features are turned off when in snowplow mode. The following features are disabled when in snowplow mode: • • • Heated steering wheel. • Heated front and rear seats. • Massaging seats. The body module also activates the snowplow relay that provides power to aftermarket snowplow controls. Switch off snowplow mode by pressing the snowplow button or switching off the ignition. The snowplow button is no longer illuminated and features are turned on.

110V inverter. Fog lamps.

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Driving Hints

WARNINGS

Additional equipment such as snowplow equipment may affect the performance of the airbag sensors increasing the risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment.

All occupants of the vehicle, including the driver, should always properly wear their safety belts, even

when provided with an airbag supplemental restraint system (SRS).

Your vehicle is equipped with a driver and passenger airbag supplemental restraint system. The supplemental restraint system activates in certain frontal and offset frontal collisions when the vehicle sustains sufficient longitudinal deceleration. Careless or high speed driving while snowplowing, which results in significant vehicle decelerations, can deploy the airbag. Such driving also increases the risk of accidents. Never remove or defeat the tripping mechanisms designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible airbag deployment. Engine Temperature while Plowing Your engine may run at a higher temperature than normal because the attached snowplow blade restricts airflow to the radiator:

•

•

If you are driving more than 15 mi (24 km) at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator. If you are driving less than 15 mi (24 km) at speeds up to 45 mph (72 km/h) in cold weather, you do not need to worry about blade position to provide maximum airflow.

Transmission Operation while Plowing

WARNING

Do not spin the wheels at over 35
mph (55 km/h). The tires may fail and injure a passenger or bystander.

•

•

Shift transfer case to 4L (4WD Low) when plowing in small areas at speeds below 5.0 mph (8 km/h). Shift transfer case to 4H (4WD High) when plowing larger areas or light snow at higher speeds. Do not exceed 15 mph (24 km/h).

• Do not shift the transmission from a forward gear to R (Reverse) until the engine is at idle and the wheels have stopped.

Outside Air Temperature While Plowing While plowing with your vehicle, the plow blade can block the sensor airflow and cause the outside air temperature reading to be inaccurate. A Ford wiring kit is available to relocate the Outside Air Temperature sensor to the plow blade frame to provide more accurate outside air temperature readings. Contact an authorized dealer for more information.

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Roadside Emergencies

ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •

24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.

Roadside Assistance covers: • A flat tire change with a good spare, if

provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.

• Winch out — available within 100 ft

(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest

• •

•

•

authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).

Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment. United States Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States Ford vehicle customers call 1-800-241-3673. Customers need to submit their original receipts. Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold in Canada: Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference.

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Roadside Emergencies

HAZARD WARNING FLASHERS Note: The hazard warning flashers will operate when the ignition is in any position or if the key is not in the ignition. If used when the engine is not running, the battery will lose charge. As a result, there may be insufficient power to restart your engine. The hazard flasher control is located on the instrument panel by the radio. Use it when your

vehicle is disabled and is creating a safety hazard for other motorists. • Press the flasher control and all front

and rear direction indicators flash.

• Press the flasher control again to turn

them off.

FUEL SHUTOFF

WARNING

Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the

fuel pump.

Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country driving, logging, autocross and any other form of off-road use. Well maintained roads and surfaces help ensure safe travel for the supplier, and allow their representatives to perform service as per the standard operating procedures. In Remote Locations If our supplier cannot take your vehicle by road to the nearest authorized dealership, transportation by rail or water may be necessary. The program covers a tow to the dock or rail terminal and also to the dealership at the end of the trip. For rail or water transportation, however, contact your authorized dealer to confirm if you are eligible for additional coverage before you authorize or pay for the service. Call Ford Roadside Assistance at 1-800-665-2006 for additional information.

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E142663Roadside Emergencies

WARNINGS

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or

clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Use only adequately sized cables with insulated clamps.

Preparing Your Vehicle Do not attempt to push-start your automatic transmission vehicle. Note: Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Connecting the Jumper Cables

WARNINGS

Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

For vehicles equipped with a push button start system: 1. Press the START/STOP button to

switch off the ignition.

2. Press the brake pedal and press the

START/STOP button to switch on the ignition.

3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.

4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE

WARNINGS

Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow

flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.

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Roadside Emergencies

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.

3. Connect the negative (-) cable to the

negative (-) terminal of the booster vehicle battery.

4. Make the final connection of the

negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.

Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
RPM, as shown in your tachometer.

2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been

started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.

WARNINGS

Do not attach the end of the positive cable to the studs or L-shaped eyelet located above the positive (+)

terminal of your vehicle’s battery. High current may flow through and cause damage to the fuses.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.

A spark may cause an explosion of the gases that surround the battery.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

1. Connect the positive (+) jumper cable

to the positive (+) terminal of the discharged battery.

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4213E142664Roadside Emergencies

POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • •

You press the hazard control button. You press the panic button on the remote entry transmitter (if equipped). Your vehicle runs out of power.

•

280

1. Remove the negative (-) jumper cable

from the disabled vehicle.

2. Remove the jumper cable on the

negative (-) terminal of the booster vehicle battery.

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.

5. Allow the engine to idle for at least one

minute.

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4132E142665Customer Assistance

These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,

City/State or Zip Code.

Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.

• Owner Manuals. • Maintenance Schedules. • Recalls. • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

3.

2.

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com

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Customer Assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

•

In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •

Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.

• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

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Customer Assistance

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have

already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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Customer Assistance

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: [email protected] www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact:

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Customer Assistance

Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected] www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service

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E142557Customer Assistance

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator

1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada.

Transport Canada Contact Information

Website Phone

http://www.tc.gc.ca/eng/roadsafety/menu.htm 1–800–333–0510

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Fuses

FUSE SPECIFICATION CHART Power Distribution Box WARNINGS

Always disconnect the battery before servicing high current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before

reconnecting the battery or refilling fluid reservoirs.

The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 307).

Fuse or relay number

Fuse amp rating

Protected components

— — —

Not used. Not used. Not used.

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E176315Fuses

Fuse or relay number

Fuse amp rating

Protected components

10
11
12
13
14
15
16
17
18
19
20

21A 21B 22
23
24
25
26
27
28

—

40A*

— — — — —

60A* 50A* 60A* 20A** 25A** 10A** 15A** 10A** 10A** 15A**

— —

30A* 15A* 25A*

—

30A* 30A* 30A*

Telescoping side-view mirror. Rear window defroster. Not used. Not used. Telescoping side-view mirror. Not used. Not used. Automatic brake system motor. Body control module 1. Body control module 2. Amplifier. 4x4. Spot light module. Heated seat. Steering-column lock. Power seats. Snow plow. Rear heated seats. Not used. Not used. Windshield wiper motor. Rain sensor. Series fan feed. Not used. Driver seat motors. Passenger power seat. Climate controlled seat.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54

— — — —

50A* 25A* 20A* 25A* 50A* 10A** 10A** 15A** 10A** 30A** 25A** 10A** 10A** 10A**

— —

30A* 30A*

— — —

30A*

Not used. Air conditioner clutch relay. Not used. Not used. Electric fan 3. Trailer tow park lamps. Trailer tow stop-turn relay fuse. Trailer tow lamps module. Electric fan 1. Alt A sensor. Integrated wheel end solenoid. E-locker. Telescoping mirror. Transmission fluid pump. Horn. Air conditioner clutch. Powertrain control module relay coil. Wiper relay coil. Not used. Not used. Trailer brake control module. Power running boards. Fuel pump relay. Not used. Not used. Voltage quality module. Body-control-module voltage-quality- module feed.

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Fuses

Fuse or relay number

Fuse amp rating

55
56
57
58
59
60
61

62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

40A* 20A* 30A* 30A* 30A* 40A* 30A*

—

15A**

— — — — — — — —

25A*

—

30A*

— — — — — —

Protected components Body control module RP2 feed. Fuel pump. Right-hand EPB actuator. Left-hand EPB actuator. Starter. Blower motor. Brake control module. Automatic brake system valves. Power seat relay. Heated mirrors. Not used. Starter relay. Powertrain control module relay. Windshield wiper relay. Blower motor relay. Power sliding back window relay. Electric fan 1 relay. Not used. 4x4. Not used. PDRG motor. Horn relay. Not used. Steering column lock relay. Not used. Trailer tow parking lamp relay. Rear window defroster relay.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

81
82
83
84
85
86
87
88
89
90
91
92
93

94
95
96
97
98
99

100
101
102
103
104
105

— — — — — — 10A* —

20A** 20A** 20A** 20A** 25A** 10A**

—

25A**

—

10A**

—

20A** 15A**

— — — — —

10A**

Not used. PDRG close relay. Not used. Not used. Not used. Not used. Trailer tow backup lamps. Not used. Cigar lighter power point 1. Power point 2. Power point 3. Power point 4. GTDI vehicle power 1. PFI vehicle power 1. Not used. Vehicle power 2. Not used. Vehicle power 3. Not used. Vehicle power 4 (PFI). Vehicle power 4 (GTDI). Not used. Not used. Snow plow relay. Not used. Electic fan 3 relay. Power steering.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

106
107
108
109
110

111
112
113

114
115
116

—

10A**

—

10A** 10A**

10A**

—

7.5A**

— — —

Not used. Anti-lock brakes. Not used. Powertrain control module. 4x4 run/start. Adaptive cruise control. Transmission pump run-start. Not used. Blind spot information system. Rear view camera. Front view camera. Voltage quality module. Electric fan 2 relay. Not used. Not used.

*Cartridge fuses **Mini fuses

Passenger Compartment Fuse Panel The fuse panel is in the right-hand side of the passenger footwell behind a trim panel. To remove the trim panel, pull it toward you and swing it away from the side. To reinstall it, line up the tabs with the grooves on the panel, and then push it shut.

To remove the fuse panel cover, press in the tabs on both sides of the cover, and then pull it off. To reinstall the fuse panel cover, place the top part of the cover on the fuse panel and push the bottom part until it latches. Gently pull on the cover to make sure it has latched properly.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

F-150 (TFC), enUSA, Third Printing

10A

7.5A

20A 5A 20A 10A 10A 10A 10A

Demand lamp relay. Power seats relay. Glove box. Vanity lamps. Overhead console. Dome. Courtesy. Map lamps. Memory module logic. Memory seat switches. Lumbar motor. Driver door lock motor. Trailer brake control. Not used. Not used. Not used. Not used. Not used.

293

E145984Fuses

Fuse or relay number

Fuse amp rating

Protected components

10
11
12

13

14
15
16
17
18

19

20
21

22

23

24
25
26
27

28
29

5A 5A 7.5A

7.5A

10A 10A 15A 5A 5A

7.5A

7.5A 5A

5A

10A

20A 30A 30A 30A

20A 30A

Not used (spare). Combined sensor module. Climate head module. Smart datalink converter. Cluster. SCCM. Brake. Smart datalink converter. Tailgate release. HUD. Ignition switch and passive-entry passive- start start stop switch. Key inhibit solenoid. Tow haul (O/D) cancel for floor or column shifter. Not used. HUD. In car temperature with humidity sensor. EPB. Power seat. PDRG switch. Inverter. Driver side window. Moonroof. Central lock/unlock. Driver door control module. Passenger door control module. Vista roof. Moonroof. Not used. Not used.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

30
31
32

33
34
35
36

37
38

30A 15A 10A

20A 30A 5A 15A

15A

30A Circuit breaker.

CHANGING A FUSE Fuses

WARNING

You must replace a failed fuse with one that has the specified amperage rating. If you use a fuse with a higher

amperage rating, you may cause severe wire damage and may start a fire.

Not used. Adjustable pedal switch and motor. Multi-function display. Global position system. Sync 1. Sync 2. Radio frequency receiver. Radio. Run-start relay. Restraints module. 360 camera module. Heated steering wheel module. Rear-view mirror. Rear heated seats. Power distribution box run-start relay. Rear window switches and motors.

A fuse may fail if electrical components in the vehicle are not properly working. A broken wire inside the fuse indicates a failed fuse. Check the appropriate fuses before replacing any electrical components.

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E142430Maintenance

Working with the Engine Off 1. Set the parking brake and shift to park

(P).

2. Switch off the engine. 3. Block the wheels. Working with the Engine On

WARNING

To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner

removed and do not remove it while the engine is running.

1. Set the parking brake and shift to park

(P).

2. Block the wheels OPENING AND CLOSING THE HOOD 1.

Inside the vehicle, pull the hood release handle located under the left hand side of the instrument panel.

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. See Scheduled Maintenance (page 498). If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in

moving parts.

• Do not work on a vehicle with the

engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.

•

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2. Go to the front of your vehicle and locate the secondary release lever under the front of the hood near the center of your vehicle.

E166491Maintenance

3. Raise the hood until the lift cylinders

hold it open.

4. To close, lower the hood and make

sure that it is closed properly and fully latched.

UNDER HOOD OVERVIEW - 2.7L ECOBOOST™ 2.7L EcoBoost

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E190266E176046Maintenance

A. B. C. D. E. F. G. H.

Power distribution box. See Fuses (page 287). Battery. See Changing the 12V Battery (page 307). Engine oil filler cap. See Engine Oil Check (page 301). Engine oil dipstick. See Engine Oil Dipstick (page 301). Brake fluid reservoir. See Brake Fluid Check (page 307). Air filter assembly. See Changing the Engine Air Filter (page 317). Engine coolant reservoir. See Engine Coolant Check (page 302). Windshield washer fluid reservoir. See Washer Fluid Check (page 307).

UNDER HOOD OVERVIEW - 3.5L ECOBOOST™

A. B. C.

Windshield washer fluid reservoir. See Washer Fluid Check (page 307). Battery. See Changing the 12V Battery (page 307). Engine oil filler cap. See Engine Oil Check (page 301).

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AABDEFCGHE166496Maintenance

D. E. F. G. H.

Engine oil dipstick. See Engine Oil Dipstick (page 301). Brake fluid reservoir. See Brake Fluid Check (page 307). Engine coolant reservoir. See Engine Coolant Check (page 302). Air filter assembly. See Changing the Engine Air Filter (page 317). Power distribution box. See Fuses (page 287).

UNDER HOOD OVERVIEW - 3.5L

A. B. C. D. E. F.

Power distribution box. See Fuses (page 287). Battery. See Changing the 12V Battery (page 307). Engine oil filler cap. See Engine Oil Check (page 301). Engine oil dipstick. See Engine Oil Dipstick (page 301). Brake fluid reservoir. See Brake Fluid Check (page 307). Air filter assembly. See Changing the Engine Air Filter (page 317).

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E176214Maintenance

G. H.

Engine coolant reservoir. See Engine Coolant Check (page 302). Windshield washer fluid reservoir. See Washer Fluid Check (page 307).

UNDER HOOD OVERVIEW - 5.0L

A. B. C. D. E. F. G. H.

Windshield washer fluid reservoir. See Washer Fluid Check (page 307). Battery. See Changing the 12V Battery (page 307). Engine oil filler cap. See Engine Oil Check (page 301). Engine oil dipstick. See Engine Oil Dipstick (page 301). Brake fluid reservoir. See Brake Fluid Check (page 307). Engine coolant reservoir. See Engine Coolant Check (page 302). Air filter assembly. See Changing the Engine Air Filter (page 317). Power distribution box. See Fuses (page 287).

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E166494AAABACADAEAFAAAGAAAHMaintenance

6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. •

If the oil level is between the lower and upper holes, the oil level is acceptable. DO NOT ADD OIL. If the oil level is below the lower hole, add enough oil to raise the level within the lower and upper holes.

•

• Oil levels above the upper hole may

cause engine damage. Some oil must be removed from the engine by an authorized dealer.

7. Put the oil level dipstick back into the oil dipstick tube and ensure it is fully seated.

Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not remove the engine oil level dipstick when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.

ENGINE OIL DIPSTICK

MIN MAX

ENGINE OIL CHECK 1. Make sure that your vehicle is on level

ground.

2. Switch the engine off and wait 15

minutes for the oil to drain into the oil pan.

3. Set the parking brake and ensure the

gearshift is in park (P).

4. Open the hood. Protect yourself from

engine heat.

5. Locate and carefully remove the engine

oil level dipstick. See Under Hood Overview (page 299).

301