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Sirius Travel Link Alerts Calendar SYNC Applications


SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.


SYNC Services Sirius Travel Link


Under the Information menu, you can access features such as: • • • Alerts • Calendar •


SYNC Applications


If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab.


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Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 467). Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.


Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands


1. Press the voice button. 2. When prompted, say "Services". This


initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone.


3. Once you connect to the service, follow


the voice prompts to request the desired service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.


4. Say, "Services" to return to the Services


main menu or for help, say, "Help".


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Connecting to SYNC Services Using the Touchscreen


If your vehicle is equipped with Navigation, press the Information button.


If your vehicle is not equipped with Navigation, press the green tab on your touchscreen. 1. Select Connect to Services to initiate


an outgoing call to SYNC Services using your phone.


2. Once connected, follow the voice prompts to request your desired Service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.


3. Say, "Services" to return to the Services


main menu or for help, say, "Help". Receiving Turn-by-Turn Directions 1. When connected to SYNC Services,


say "Directions" or "Business search". To find the closest business or type of business to your current location, just say "Business search" and then "Search near me". If you need further assistance in finding a location you can say "Operator" at any time within a Directions or Business search to speak with a live operator. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential


addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support.


2. Follow the voice prompts to select your Destination. After the route download is finished, the phone call automatically ends.


If your vehicle is not equipped with Navigation: •


Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts.


• When on an active route, you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.


If you miss a turn, SYNC automatically asks if you want the route updated. Just say, "Yes" when prompted and the system delivers a new route to your vehicle. If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 485). Disconnecting from SYNC Services 1. Press and hold the hang-up phone


button on the steering wheel.


2. Say "Good-bye" from the SYNC


Services main menu.


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Personalizing


Push to interrupt


Portable


SYNC Services quick tips You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Your subscription is associated with your Bluetooth- enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.


SYNC Services Voice Commands


When a route has been downloaded (non-navigation systems), press the voice button


on the steering wheel controls. When prompted, say any of the following commands:


"SERVICES" "Cancel route"


"Navigation voice off" "Navigation voice on"


"Next turn"


"Route status"


"Route summary"


"Services"


"Update route"


"Help"


Sirius Travel Link (If Equipped)


WARNING


Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.


Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: This feature is only available in the United States.


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Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.


If your vehicle is equipped with Navigation, touch the I (Information) button to access


these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available.


Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. Sirius Travel Link Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the


following commands:


"SIRIUS TRAVEL LINK" "5-day weather forecast"


"Fuel prices" "Movie listings"


"Sports headlines"*


"Sports schedules"*


"Sports scores"*


"Traffic" "Weather"


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Additional sports-related voice


commands


"College football schedule" "College football scores"


"Golf headlines" "Golf leaderboard"


"Golf schedule" "MLS headlines" "MLS schedule" "MLS scores"


"Motor sports headlines"


"Motor sports order"


"Motor sports schedule"


"My team headlines" "My teams schedule" "My teams scores" "NBA headlines" "NBA schedule" "NBA scores" "NFL headlines" "NFL schedule" "NFL scores"


"NHL headlines" "NHL schedule" "NHL scores"


"WNBA headlines"


"SIRIUS TRAVEL LINK"


"Weather map"


"Help"


* If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart.


Sports-related commands


"Baseball"


"College basketball" "College football"


"Golf" "MLS"


"My teams"


"NBA" "NFL" "NHL" "WNBA" "Help"


Additional sports-related voice


commands


"Baseball headlines" "Baseball schedule" "Baseball scores"


"College basketball headlines" "College basketball schedule" "College basketball scores" "College football headlines"


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MyFord Touch™ (If Equipped)


911 Assist (If Equipped)


WARNINGS


Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay


response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.


Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly.


Note: The SYNC 911 Assist feature must be set on prior to the incident. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.


Additional sports-related voice


commands


"WNBA schedule" "WNBA scores"


"Help"


Alerts


If your vehicle is equipped with Navigation, touch the I (Information) button to access


these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Alerts, and then choose from any of the following services: • View the complete message. • Delete the message. • Delete All messages. This screen displays any system messages (such as an SD card fault). Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Calendar


If your vehicle is equipped with Navigation, touch the I (Information) button to access


these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month.


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You must pair and connect a Bluetooth-enabled and compatible phone to SYNC.


• A connected Bluetooth-enabled phone


must have the ability to make and maintain an outgoing call at the time of the incident.


• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number.



In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: •


SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."



If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.


If a crash deploys an airbag, excluding knee airbags and rear inflatable safety belts where fitted or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 43). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 276). Important information regarding the fuel pump shut-off is in this chapter. Setting 911 Assist On


If your vehicle is equipped with Navigation, touch the i (Information) button to access


these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Touch Apps > 911 Assist, then select On.


You can also access 911 Assist by:


• Pressing the Settings icon > Settings


> Phone > 911 Assist, or


• Pressing the Settings icon > Help > 911


Assist.


To make sure that 911 Assist works properly: •


SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on prior to the incident.



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Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information. • • Open recalls and Field Service Actions. Items noted during vehicle inspections • by your authorized dealer that still need servicing.


Scheduled maintenance.


Making a Report


If you want to run a report by using the touchscreen, touch Apps > Vehicle Health Report.


911 Assist May Not Work If: •


Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phones(s) previously paired or connected to the system are thrown from the vehicle.




911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report (If Equipped, United States Only)


WARNING


Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.


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To run a report by voice command, press the voice button on the steering wheel


and, when prompted, say "Vehicle health report". Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle


information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information. CLIMATE Touch the lower right corner on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from this screen. Note: You can switch temperature units between Fahrenheit and Celsius. See Settings (page 440).


Power: Touch the button to turn the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Passenger settings: Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle.


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Touch DUAL to turn separate passenger side temperature controls off and on. When you turn off DUAL, the passenger side temperature changes to match the driver side temperature. Note: The passenger side temperature and the DUAL indicator automatically turn on when the passenger is adjusting their temperature control. Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle. Note: When the system is controlling the fan speed automatically, all the fan speed indicators turn off. Recirculated air: Touch the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle. Note: Recirculated air may turn off automatically (or be prevented from turning on) in all airflow modes except MAX A/C to reduce risk of fogging. Recirculated air may also turn on and off automatically in Panel or Panel and Floor airflow modes during hot weather in order to improve cooling efficiency. MAX A/C: Touch the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. A/C: Touch the button to turn air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency. Note: In certain conditions (such as when using Max Defrost), the air conditioning compressor may continue to operate even after you switch off the air conditioning with the A/C button. AUTO: Touch the button to turn on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. You can also use the AUTO button to turn off dual zone operation by touching and holding the button for more than two seconds. Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 137). MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost. Note: To prevent window fogging, you cannot select recirculated air when MAX Defrost is on.


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Air distribution control: Touch these buttons to turn airflow from the windshield, instrument panel, or footwell vents on or off. The system can distribute air through any combination of these vents. Driver settings: Touch the + or – to increase or decrease the air temperature on the driver side of the vehicle. Touch MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint. Touch the heated steering wheel icon to turn the heated steering wheel on and off (if equipped).


Climate control commands


"Climate on"


"Climate temperature <15.5-29.5>


degrees"


"Climate temperature <60-85> degrees"


"Help"


There are additional climate control commands but in order to access them, you have to say "Climate" first. When the system is ready to listen, you may say any of the following commands:


"CLIMATE" "A/C off" "A/C on"


"Automatic" "Defrost off" "Defrost on" "Dual off" "Floor on"


"Fan decrease" "Fan increase"


Note: If your vehicle is equipped with a wood-trimmed steering wheel, it does not heat between the 10 o'clock and 2 o'clock positions. Climate Control Voice Commands Note: The fan speed will automatically decrease when you start a voice command session or phone call through SYNC. This feature is dependent on the current climate control settings and helps to reduce the background noise in the vehicle. The fan speed returns to normal when the voice session has ended. You can adjust the fan speed manually during this time by using the fan button or knob to reach the desired setting. To disable or enable automatic fan speed, press and hold the AC and Recirculated air buttons at the same time. Release the buttons and immediately increase the fan speed.


Press the voice button on the steering wheel controls. When prompted, say any of the


following commands:


Climate control commands


"Climate automatic"


"Climate my temperature"


"Climate off"


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"TEMPERATURE"


"<15.5-29.5> degrees" "<60-85> degrees"


"High" "Low" "Help"


NAVIGATION Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. Your navigation system is comprised of two main features, destination mode and map mode. To set a destination, press the green corner of your touchscreen, then the Dest button when it appears. See Setting a Destination later in this chapter. To view the navigation map and your vehicle's current location, touch the green bar in the upper right-hand corner of the touchscreen, or, press Dest, then Map. See Map mode later in this chapter. Setting a Destination Press the green corner of your touchscreen, then the Dest button when it appears. Choose any of the following:


"CLIMATE"


"MAX A/C off" "MAX A/C on"


"My temp"


"Off" "On"


"Panel floor on"


"Panel off" "Panel on"


"Rear defrost off" "Rear defrost on"


"Recirc off" "Recirc on"


"Temperature"*


"Temperature <15.5-29.5> degrees" "Temperature <60-85> degrees"


"Temperature decrease"


"Temperature high"


"Temperature increase"


"Temperature low" "Windshield floor on"


"Help"


* If you say "Temperature", you can then say any of the commands in the following chart.


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Fastest: Uses the fastest moving roads possible. Shortest: Uses the shortest distance possible. Eco Route: Uses the most fuel-efficient route.


You can cancel the route or have the system demo the route for you. Select Route Prefs to set route preferences like avoiding freeways, tollroads, ferries and car trains as well as to use or not use high-occupancy vehicle lanes. (High-occupancy vehicle lanes are also known as carpool or diamond lanes. People who ride in buses, vanpools or carpools use these lanes.) Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects when the vehicle is moving. Point of Interest (POI) Categories


Main categories


Food/Drink & Dining


Travel & Transportation


Financial Emergency Community


Health & Medicine


Automotive


Destination My Home Favorites


Previous Destinations


Point of Interest


Emergency


Street Address Intersection City Center


Map


Edit Route Cancel Route


1. Enter the necessary information into


the highlighted text fields (in any order). For address destination entry, the Go! button appears once you enter all the necessary information. Pressing the Go! button makes the address location appear on the map. If you choose Previous Destination, the last 20 destinations you have selected appear.


2. Select Set as Dest to make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. The system considers any Avoid Areas selections in its route calculation.


3. Choose from up to three different types of routes, and then select Start Route.


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Main categories


Shopping


Entertainment & Arts Recreation & Sports


Government


Domestic Services


Subcategories


Restaurant


Golf


Parking


Home & Garden


Personal Care Services


Auto Dealership


Govt Office Public Transit


Education


To expand these listings, press the + in front of the listing. The system also allows you to sort alphabetically, by distance or by cityseekr listings (if available). cityseekr Note: cityseekr point of interest (POI) information is limited to approximately 912
cities (881 in the United States, 20 in Canada and 11 in Mexico).


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cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions. When you have selected a point of interest, the location and information appear, such as address and phone number. If cityseekr lists the point of interest, more information is available, such as a brief description, check-in and checkout times or restaurant hours. Press More Information for a longer review, a list of services and facilities, the average room or meal price as well as the website. This screen displays the point of interest icon such as:


Hotel


Coffeehouse


Food & Drink


Nightlife


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Attraction


This icon appears when your selection exists in multiple categories within the system.


Laundry.


Business center.


24 hour room service. Fitness center. Internet access.


When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons, such as: • Restaurant. • • Handicap facilities. • • Refrigerator. • • • • Pool. • Wi-fi. For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address. For hotels, cityseekr can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address. Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the Settings icon > Settings > Navigation.


Map Preferences Breadcrumbs Display your vehicle’s previously traveled route with white dots. Switch this feature ON or OFF. Turn List Format Have the system display your turn list Top to Bottom or Bottom to Top. Parking POI Notification Set the automatic parking point of interest notification. Switch this feature ON or OFF. When parking point of interest notification is on, the icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map when other points of interest display. Route Preferences Preferred Route Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination. Always Use Preferred Route Bypass route selection in destination programming. The system only calculates one route based on preferred route setting. Eco Time Penalty Select a low, medium or high cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route.


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Other traffic alert features allows you to turn on certain, or all, traffic icons on the map such as road work, incident, accidents and closed roads. Scroll down to view all the different types of alerts. Switch these features ON or OFF. Avoid Areas Choose areas which you want the system to avoid when calculating a route for you. Press Add to program an entry. Once you make a selection, the system tries to avoid the area(s) if possible for all routes. To delete a selection, choose the listing on the screen. When the screen changes to Avoid Areas Edit, you can press Delete at the bottom right of the screen. Map Mode Press the green bar in the upper right area of the touchscreen to view map mode. Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks (when available). 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints and railways. 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies and improves with updated map releases.


Avoid These features allow you to choose to have the system avoid freeways, toll roads, ferries and car trains when planning your route. Switch these features ON or OFF. Use HOV Lanes Have the system use high-occupancy vehicle lanes, if available, when planning your route. Navigation Preferences Guidance Prompts Have the system use Voice & Tones or Tone Only on your programmed route. Auto - Fill State/Province Have the system automatically fill in the state and province based on the information already entered into the system. Switch this feature ON or OFF. Traffic Preferences Avoid Traffic Problems Choose how you want the system to handle traffic problems along your route. • Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route. The system does not provide a traffic alert notification.


• Manual: Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation.


Traffic Alert Notification Have the system display traffic alert notifications.


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MyFord Touch™ (If Equipped)


Menu displays a pop-up box that allows direct access to navigation settings, View/Edit Route, SIRIUS Travel Link, Guidance Mute and Cancel Route.


Press the speaker button on the map to mute route guidance. When the light on the button


illuminates, the feature is on. The speaker button appears on the map only when route guidance is active.


Re-center the map by pressing this icon whenever you scroll the map away from your vehicle’s


current location. Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale. The map zoom level then synchronizes with vehicle speed. The slower your vehicle is traveling, the farther the map zooms in; the faster your vehicle is traveling, the farther the map zooms out. To switch off the feature, just press the + or - button again. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time.


Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up and 3D.


Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is available for map scales up to 2.5 miles (4
kilometers). The system remembers this setting for larger map scales, but shows the map in North up only. If the scale returns below this level, the system restores Heading up.


North up (2D map) always shows the northern direction to be upward on the screen.


3D map mode provides an elevated perspective of the map. This viewing angle can be adjusted and the map can be rotated 180 degrees by touching


the map twice, and then dragging your finger along the shaded bar with arrows at the bottom of the map. View switches between full map, street list and exit view in route guidance.


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E174016E142642E142643E142644E174017E146188 MyFord Touch™ (If Equipped)


Map Icons


Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in a window on the top


center part of the screen.


Address book entry default icon(s) indicates the location on the map of an address book entry. This is the default symbol shown after the entry has been stored to the Address Book by any method other than the map. You can select from any of the 22 icons available. You can use each icon more than once.


Home indicates the location on the map currently stored as the home position. You can only save one address from the Address Book as your Home


entry. You cannot change this icon.


POI (Point Of Interest) icons indicate locations of any point of interest categories you choose to display on the map. You can choose to display three point of interest categories on the map at one time.


Starting point indicates the starting point of a planned route.


Waypoint indicates the location of a waypoint on the map. The number inside the circle is different for each waypoint and represents the position of the


waypoint in the route list.


Destination symbol indicates the ending point of a planned route.


Next maneuver point indicates the location of the next turn on the planned route.


No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation


in an area with poor GPS access. Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: Set as Dest Touch this button to select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch Set as Dest. Set as Waypoint Touch this button to set the current location as a waypoint. Save to Favorites Touch this button to save the current location to your favorites. POI Icons Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. Turn these ON or OFF.


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E142646E142647E142648E142649E142650E142651E142652E142653E142654E142655 MyFord Touch™ (If Equipped)


Edit Route Preferences Edit Traffic Preferences


Edit Destination/Waypoints Edit Turn List


Cancel Route Touch this button to cancel the active route. View/Edit Route Access these features when a route is active: • View Route • • • Detour • • • Cancel Route. Nokia is the digital map provider for the navigation application. If you find map data errors, you may report them directly to Nokia by going to http://mapreporter.navteq.com. Nokia evaluates all reported map errors and responds with the result of their investigation by e-mail. Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-866-4NAVTEQ (1-866-462-8837) (in Mexico, call 01-800-557-5539) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available. Navigation Voice Commands


When in navigation mode, press the voice button on the steering wheel controls. After the tone,


say any of the following commands:


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Navigation system voice commands


"Cancel next waypoint" 1


"Cancel route"1


"Destination"2


"Destination "


"Destination "


"Destination favorites" "Destination home"


"Destination intersection"


"Destination nearest "


"Destination nearest POI"


"Destination play nametags"


"Destination POI"


"Destination POI category"


"Destination previous destination"


"Destination street address"


"Detour"1


"Navigation"3


"Navigation voice volume decrease" "Navigation voice volume increase"


"Repeat instruction"1


"Show 3D"


"Show heading up"


"Show map"


"Show north up"


"Show route"1


E142599 MyFord Touch™ (If Equipped)


"NAVIGATION"


"Destination"* "Zoom city"


"Zoom country" "Zoom minimum" "Zoom maximum" "Zoom province"


"Zoom state" "Zoom street"


"Zoom to "


"Help"


* If you say "Destination", you can then say any command in the "Destination" chart. One-shot Destination Street Address When you say either "Navigation destination street address" or "Destination street address", the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as "One two three four Main Street, Anytown".


Navigation system voice commands


"Show turn list"1


"Voice guidance off" "Voice guidance on"


"Where am I?"


"Zoom in" "Zoom out"


"Help"


1 These commands are only available when a navigation route is active. 2 If you say "Destination", you can then say any command in the following "Destination" chart. 3 If you say "Navigation", you can then say any command in the following "Navigation" chart.


"DESTINATION" ""


""


"Favorites" "Home"


"Intersection"


"Nearest "


"Nearest POI" "Play nametags" "POI category"


"Previous destination"


"Street address"


"Help"


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Accessories


For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit our online store at:


Web Address


www.Accessories.Ford.com


You can also visit:


Web Address www.Ford.ca


Ford Accessories are available for your vehicle through an authorized Ford dealer. Ford Motor Company repairs or replaces any properly authorized dealer-installed Ford Genuine Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company will warrant your accessory through the warranty that provides the greatest benefit: • •


24 months, unlimited mileage. The remainder of your new vehicle limited warranty.


Contact an authorized dealer for details and a copy of the warranty. Exterior style • Hood deflector. • Chrome exhaust tips. • • Running boards. • • Custom graphics*.


Side window deflectors.


Splash guards.


Interior style • Ambient lighting. • •


Floor mats. Electrochromatic compass/temperature interior mirror. Leather-trimmed interior seating*.


• Lifestyle • • • • • • • •


Smoker's package. Bedliners and bedmats. Bed ramps. Bed side step. Towing mirrors. Bed extender. Tonneau covers*. Interior cargo organization and management.


Truck bed camping tent*. Sportliner cargo liner*.


• Racks and carriers*. • • • Rear-seat entertainment*. • • Hitch balls and towbars. •


Trailer brake controller.



Truck bed cargo organization and management. Trailer hitches, wiring harnesses and accessories. Peace of mind • • Vehicle security systems. • Protective seat covers*. •


Keyless entry keypad.


Locking gas plug for capless fuel system. Bumper- and hitch-mounted parking sensors*.



• Remote start. • Wheel locks.


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Accessories


Bed hooks*. Back-up alarm*. Tool or cargo boxes*.


• Wheel well liners. • • • *Ford Licensed Accessory. The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer. For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment,


passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer.



• Mobile communications systems may


harm the operation of your vehicle, particularly if their manufacturer did not design them specifically for automotive use. If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability, and may adversely affect the performance of other electrical systems in the vehicle.



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Extended Service Plan (ESP)


PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage. Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP you minimize your risk for unexpected repair bills and rising repair costs. Up to 1,000+ Covered Vehicle Components There are four core Extended Service Plans with different levels of coverage. Ask your authorized dealer for details. 1. PremiumCARE - Our most


comprehensive coverage. With over 1,000 covered components, this plan is so complete that we generally only discuss what’s not covered.


2. ExtraCARE - Covers 113 components, and includes many high-tech items. 3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29 critical


components.


Ford Extended Service Plan is honored by all authorized Ford dealers in the U.S., Canada and Mexico. It is the extended service plan authorized and backed by Ford Motor Company.


That means you get: • Reliable, quality service at any Ford or


Lincoln dealership


• Repairs performed by factory trained


technicians, using genuine parts


Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs. Extended Rental Benefits If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including bumper to bumper warranty repairs, and Field Service Actions. Roadside Assistance Exclusive 24/7 roadside assistance, including: •


Towing, flat-tire change and battery jump starts


• Out of fuel and lock-out assistance. •


Travel expense reimbursement for lodging, meals and rental car.


• Destination assistance for taxi, shuttle,


rental car coverage and emergency transportation.


Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.


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Extended Service Plan (ESP)


Avoid the Rising Cost of Properly Maintaining Your Vehicle! Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • Windshield wiper blades. • • • • • • •


Spark plugs. The clutch disc. Brake pads and linings. Shock absorbers. Struts. Engine Belts. Engine coolant hoses, clamps and o-rings.


• Diesel exhaust fluid replenishment. Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O. Box 321067
Detroit, MI 48232


SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: • Rental reimbursement. • Coverage for certain maintenance and


wear items.


• Protection against repair costs after your New Vehicle Limited Warranty Coverage expires.


• Roadside Assistance benefits. There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers. Note: Repairs performed outside of Canada, the United States and Mexico are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you.


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Scheduled Maintenance


GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 358). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Why Maintain Your Vehicle at Your Dealership? Factory-Trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.


Genuine Ford and Motorcraft® Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to one year or 10000 miles (16000 kilometers).


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Scheduled Maintenance


When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See General Information (page 103). If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5000 miles (8000
kilometers) from your last oil change. Never exceed one year or 10000 miles (16000 kilometers) between oil change intervals. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.


Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle’s normal maintenance. Please consult your warranty information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.


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Scheduled Maintenance


Check every month


Engine oil level.


Function of all interior and exterior lights.


Tires (including spare) for wear and proper pressure.


Windshield washer fluid level.


Check every six months


Battery connections. Clean if necessary.


Body and door drain holes for obstructions. Clean if necessary.


Cooling system fluid level and coolant strength.


Door weatherstrips for wear. Lubricate if necessary.


Hinges, latches and outside locks for proper operation. Lubricate if necessary.


Parking brake for proper operation.


Safety belts and seat latches for wear and function.


Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary.


Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.


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Scheduled Maintenance


Multi-Point inspection


Accessory drive belt(s) Battery performance


Engine air filter


Exhaust system


Exterior lamps operation


Fluid levels*; fill if necessary


For oil and fluid leaks Half-shaft dust boots


Hazard warning system operation


Horn operation


Radiator, cooler, heater and air conditioning


hoses


Suspension components for leaks or


damage


Steering and linkage


Tires (including spare) for wear and proper


pressure**


Windshield for cracks, chips or pits Washer spray and wiper operation


* Brake, coolant recovery reservoir, automatic transmission and window washer **If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.


This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying a message in the information display. The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.


Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle. NORMAL SCHEDULED MAINTENANCE Intelligent Oil-Life Monitor Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.


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Scheduled Maintenance


When to expect the message prompting you to change your oil


Interval


7500-10000 miles (12000-16000 km)


5000-7499 miles (8000-11999 km)


3000-4999 miles (4800-7999 km)


Vehicle use and example


Normal


Normal commuting with highway driving No, or moderate, load or towing Flat to moderately hilly roads No extended idling


Severe Moderate to heavy load or towing Mountainous or off-road conditions Extended idling Extended hot or cold operation


Extreme


Maximum load or towing Extreme hot or cold operation


Normal Maintenance Intervals


At every oil change interval as indicated by the information display*


Change engine oil and filter.** Rotate tires, inspect tire wear and measure tread depth. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your dealer for requirements. Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect the engine cooling system strength and hoses. Inspect the exhaust system and heat shields. Inspect front axle and U-joints. Lubricate if equipped with grease fittings (Four–wheel drive vehicles). Inspect the half-shaft boots.


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Scheduled Maintenance

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