Download PDF Manual

To avoid overloading a vehicle, the owner should observe the manufacturer’s specified Gross Vehicle Weight Rating. The GVWR is the maximum total weight of base vehicle, passengers, optional components and cargo that a particular vehicle was designed to carry.


Gross Axle Weight Rating (GAWR)


We have all seen a car or a truck that is loaded down in the rear and riding high in the front. This is a dangerous condition that usually means that the rear suspension components are under severe strain and that vehicle handling is impaired. There is more to carrying a load than just payload or GVWR.


Your Safety Compliance Certification Label not only gives the GVWR, it also gives the Gross Axle Weight Rating (GAWR) which is the carrying capacity for each axle system. For trucks, the rear axle will be designed to carry more weight than the front.


The rating is based on the carrying capacity of the lowest rated axle and suspension component as well as other factors. This is why it’s so important to observe vehicle loading ratings. Overloading a vehicle punishes components and can lead to shortened service life or outright failure.


The capacity of the tires is included as part of the axle and suspension system, which is to be considered when determining the lowest rated component. Tires are rated to carry a specific maximum load at a specific maximum tire pressure.


218


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR31050( ALL)06/92]


*[DR31101(BEF )07/92]


*[DR31110( ALL)06/92]


*[DR31120( ALL)06/92] *[DR31130( ALL)06/92]


*[DR31140( ALL)06/92] *[DR31150( ALL)06/92]


*[DR31160( ALL)06/92] *[DR31170( ALL)06/92]


Passenger car type tires when installed on light trucks and multipurpose passenger vehicles are rated at 10% lower load carrying capacity due to the differences in vehicle usages. The vehicle must not be loaded to both the front and rear GAWR because the GVWR will be exceeded. The GAWR of the front and rear axles exceed the GVWR when added together to allow flexibility in fore and aft loading of cargo. With the tires inflated to the specified pressure the total weight of your vehicle must not exceed the GVWR and GAWR specified on the Safety Compliance Certification Label. This includes full fuel tank(s), vehicle equipment, and occupants as well as the cargo load. GCWR (Gross Combined Weight Rating) GCWR is the maximum combined weight of the towing vehicle (including passengers and cargo) and the loaded trailer. The GCWR is specified by the manufacturer to indicate the combined maximum loaded weight that the vehicle is designed to tow. Maximum Trailer Weight Rating The maximum weight of a trailer the vehicle is permitted to tow. The maximum trailer weight rating is specified by the manufacturer and is determined by subtracting the vehicle curb weight for each engine/transmission combination, any required option weight for trailer towing and the weight of the driver from the GCWR for the towing vehicle. Maximum Trailer Weight The maximum weight of a trailer the loaded vehicle is permitted to tow. The maximum weight of the trailer is determined by subtracting the weight of the loaded towing


219


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR31180( ALL)06/92] *[DR31190( ALL)06/92]


*[DR31201( F )03/91]


*[DR31301( ALL)03/91] *[DR31350( ALL)03/91]


*[DR31401( ALL)12/91]


*[DR31450( ALL)09/93]


*[DR31501( ALL)03/91]


*[DR31550( ALL)03/91]


*[DR31601( ALL)03/91]


vehicle (including passengers and cargo) from the GCWR for the towing vehicle.


Trailer Weight Range


The trailer weight range is a specified range by weight, which the trailer must fall within, ranging from zero to the maximum trailer weight rating.


Refer to the truck camper loading sheet in your vehicle glove box or to the Consumer Information dealer folder on truck camper loading for recommendations on slide-in camper carrying capability with your specific vehicle. Calculating The Load


To know how much weight your vehicle can carry: q Obtain ratings from your Safety Compliance


Certification Label, and the Trailer towing specifications in the owner guide (refer to the Index)


— Refer to the following sample illustration


to locate the various ratings on your Safety Compliance Certification Label.


— If you do not plan on pulling a trailer, do


not include these ratings into your calculations.


q Weigh your vehicle as you customarily


operate the vehicle without cargo.


Subtract the total weight of passengers, driver and optional equipment added by the factory, dealer or aftermarket supplier to determine how much cargo weight you can carry.


220


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR31650(B FM)03/94]


half page art:0020837-B


*[DR31702( ALL)03/91]


Sample label


If you suspect that your payload is excessive, have your vehicle weighed at a highway weigh station or appropriate commercial facility. Weigh the total vehicle and trailer (if applicable), then separately weigh the vehicle at the front and rear wheels. And finally, weigh the trailer separately if applicable.


221


Use this chart to perform your calculations.


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR31751( ALL)03/91] *[DR31801(B FM)03/94]


twenty-six pica chart:0020838-D


*[DR31851( ALL)03/91]


*[DR31901( ALL)10/94]


NOTE: The Truck Safety Compliance


Certification Label has two weight related entries that sometimes cause confusion.


Front Axle Reserve Capacity in Pounds: On the sample label, this value is given as 83 pounds (38 kgs). Does this mean that you are limited to adding only 83 pounds (38 kgs) of accessories to the front end capacity? Not exactly. This says


222


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR31950( ALL)06/92]


*[DR32001( ALL)05/91]


*[DR32050( ALL)06/94]


*[DR32101( F )05/91] *[DR32150( F )06/92]


that you can load 83 pounds (38 kgs) of options on the front axle, add 150 pound (68 kgs) passengers to all seating positions, and add evenly distributed cargo in the box without exceeding the GAWR F.


It is possible to hang heavier equipment on the front as long as the vehicle owner/operator compensates. This can be accomplished, if necessary, by carrying fewer passengers, less cargo or positioning cargo more toward the rear, which has the effect of reducing the load on the front. Keep in mind that the GAWR F, GAWR R, nor the GVWR should ever be exceeded.


Total Accessory Reserve Capacity in Pounds: On the sample label this value is given as 112
pounds (51 kgs). This is a number that is related to government crash test standards, and only indirectly reflects on the amount of accessory weight that can be carried.


In the case of both these numbers (83 and 112
pounds) (38 and 51 kgs), the important thing to remember is that for safe operation, an owner/operator should calculate the amount and the distribution of all weights (passengers, accessory equipment and cargo). These combined weights should fall below the vehicle’s GVWR and GAWR. Camper Bodies


Many truck owners carry camper bodies during at least part of the year. A camper body is a load just like any other. It is important for the owner to match the camper body to the truck’s load carrying capability. It is also important to take into account the weight of food, clothing and equipment that may be carried in the camper.


223


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR32201( ALL)01/93] *[DR32251( ALL)10/94]


*[DR32301( ALL)01/95]


*[DR32350( ALL)02/95]


*[DR32401( ALL)05/95]


*[DR32450( ALL)03/91]


*[DR32500( ALL)03/91]


*[DR32551( ALL)03/91]


Trailers Towing a trailer safely means having the proper weight on the tongue (usually 10% of the trailer weight). Load-equalizing hitches on large rigs may transfer weight to each of the vehicle’s axles. This weight must be included in capacity calculations when determining if the vehicle is loaded within safe limits. If your vehicle exceeds the GVWR, remove cargo from your vehicle accordingly. If your vehicle exceeds the GAWR for either axle, shift the load or remove cargo accordingly.


RWARNING


If the GVWR or the GAWR specified on the Safety Compliance Certification Label is exceeded, your vehicle may be damaged or you may lose control and injure someone.


RWARNING


Towing trailers beyond the maximum recommended gross trailer weight could result in engine damage, transmission/axle damage, structural damage, loss of control, and personal injury.


Using the Safety Compliance Certification Label find the axle code number and the engine type for your vehicle. Use the appropriate Maximum Gross Combined Weight Rating (GCWR) chart to find the Maximum GCWR for your type engine and rear axle ratio. Subtract your Loaded Vehicle Weight from the Maximum GCWR found in the chart. This is the maximum trailer weight your vehicle can tow and must fall below the maximum shown under Trailer Weight on the chart.


224


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34700( F )02/95]


thirty-six pica chart:0020169-G


225


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34750( F )04/95]


twenty-two pica chart:0020496-D


[DR34780( F )02/95]


fourteen pica chart:0020473-D


226


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR34790( F )04/89] [DR34800(F )]


Manual Transmissions


Thirty-six pica chart:0020170-G


227


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34900( F )04/95]


thirty-six pica chart:0020171-I


228


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34915( F )05/95]


thirty-six pica chart:0021093-D


229


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34920( F )05/95]


thirty-two pica chart:0021094-F


230


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34930( F )05/95]


thirty-six pica chart:0020936-E


231


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34960( F )04/95]


thirty-six pica chart:0020937-C


232


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR34970( F )05/95]


thirty pica chart:0021095-E


233


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR34980( FM)06/94] [DR35000( F )05/95]


Automatic Transmissions


thirty-six pica chart:0020172-K


234


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35050( F )05/95]


thirty-six pica chart:0020497-I


235


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35100( F )04/95]


thirty-six pica chart:0020943-E


236


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35120( F )05/95]


thirty-six pica chart:0021091-D


237


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35140( F )02/95]


thirty pica chart:0021092-B


238


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35150( F )05/95]


thirty-six pica chart:0020499-H


239


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35160( F )05/95]


thirty-six pica chart:0020944-E


240


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR35165( F )05/95]


thirty-four pica chart:0021096-D


241


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR35500(BEF )02/91] *[DR35700(BEF )01/89] *[DR35800(BEF )06/92]


*[DR36500( ALL)01/95] *[DR36550( ALL)01/95]


*[DR36600( ALL)01/93] *[DR36800(B F )12/91]


*[DR37000( ALL)12/92]


*[DR37300( F )03/91] *[DR37500( F )05/94]


*[DR37520( F )06/92] *[DR37540( F )06/92]


Required equipment


Super Cooling is required with trailers over 2,000 lb (907 kg). Super Cooling and Handling/Suspension Package or trailer towing package is required with trailers over 3,500 lb (1587 kg).


Preparing to Tow For your safety and for the good of your vehicle, use the right equipment for the type of trailer you tow. Also, make sure that all towing equipment is properly attached to your vehicle. If you are not certain that you are using the right equipment in the proper manner, see your Ford or Lincoln-Mercury dealer. Hitches Do not install a single or multi-clamp type bumper hitch, or a hitch which attaches to the axle. Underbody mounted hitches are acceptable if installed properly. Follow towing instructions of a reputable rental agency. Whenever a trailer hitch and hardware are removed, make sure all mounting holes in the underbody are properly sealed to prevent noxious gases or water from entering. Step bumper (If equipped) The optional step bumpers have a built-in hitch and only requires a ball with a one inch shank diameter. This step bumper has a Class III capability (5000 lb/2,270 kg trailer weight and 500 lb/680 kg tongue weight). Tubular Steel Rear Bumper The optional tubular steel rear bumper has a built-in hitch and only requires a ball. This bumper has a Class I capability (2,000 lb/907 kg trailer weight and 200 lb/91 kg tongue weight).


242


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR37550(B F )03/91]


*[DR37575(B F )03/91]


*[DR37800(ALL )11/89] *[DR37900( ALL)12/92]


*[DR38000(ALL )01/93] *[DR38100( ALL)03/95]


*[DR38200( ALL)05/95]


*[DR38300(ALL )01/93] *[DR38400( ALL)11/89]


NOTE: The rated capacities (as shown in this


guide) for trailer towing with the factory bumper are only valid when the trailer hitch ball is installed directly into the ball hole in the bumper. Addition of bracketry to either lower the hitch ball position or extend the hitch ball rearward will significantly increase the loads on the bumper and its attachments. This can result in the failure of the bumper or the bumper attachments. Use of any type of hitch extensions should be considered abuse.


If it is necessary to relocate the trailer hitch ball position a frame mounted trailer hitch must be installed. Safety Chains Always use safety chains between your vehicle and trailer. Cross chains under the trailer tongue and allow slack for turning corners. Connect safety chains to the vehicle frame or hook retainers. Never attach chains to the bumper. Trailer Brakes Separate trailer brakes are required on most towed vehicles weighing over 1,500 lb (680 kg).


RWARNING


Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.


Trailer Lamps Make sure your trailer lamps conform to Federal and local regulations.


243


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


[DR38417(B F )05/95]


*[DR38425(BEF )03/91]


[DR38429(B F )05/95]


[DR38431(B F )05/95]


[DR38433(B F )05/95]


*[DR38450( ALL)05/95]


*[DR38500(ALL )01/95] *[DR38520( ALL)05/95]


Your vehicle has been equipped for use with a 4-wire trailer tow electrical system (running lamps, right hand stop/turn, left hand stop/turn, and ground).


Class I and Class II Trailer Tow electrical wiring provides two circuits (right hand and left hand) to operate trailer stop/turn tail lamps. Each stop/turn circuit will operate one combination stop/turn light bulb (# 1157, 3157, 2357, or 3357) on the trailer. Never add more than one trailer light bulb to one circuit.


A wire harness (Ford part number F5TB-13A576-A) has been provided that connects to the frame wire harness at the rear of the vehicle and is compatible with most 4-wire trailer tow electrical systems.


Always check trailer and vehicle functions (i.e., stop/turn signal, and running lights) before operating your vehicle and trailer.


If your vehicle fails to function properly, do not operate your vehicle and trailer until corrections are made.


RWARNING


Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.


Driving while you tow


Be especially careful when driving while you tow a trailer. Never drive faster than 45 mph (70 km/h) when you tow in hilly country on hot days. Also, anticipate stops so that you can brake gradually.


244


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


%*[DR38540( ALL)01/95]


*[DR38700( ALL)03/94]


*[DR38800( ALL)10/94]


[DR38810(B F )05/95]


[DR38811(B F )05/95]


*[DR38925( ALL)01/95] *[DR38950( ALL)08/93]


*[DR39000( ALL)01/93] *[DR39100( ALL)11/89]


*[DR39200( ALL)05/90]


If you use the speed control while you are towing on very long, steep grades, the speed control may shut off. If your vehicle is equipped with an Electronic 4-Speed Automatic (E4OD or 4R70W) transmission, operate in Overdrive. Refer to the automatic transmission operation earlier in this chapter. When descending a steep grade with a trailer, operate in Drive rather than Overdrive. If additional braking is needed, shift the automatic transmission gearshift into 2 (Second) gear or 1
(Low). If your vehicle is equipped with a manual 5-speed transmission, operate in 4th gear. Overdrive (5th) gear should not be used when towing. If additional braking is needed when descending a steep grade with a trailer, downshift the transmission into 3rd gear. Servicing your vehicle if you tow If you tow a trailer for a long distance, your vehicle will need to be serviced more frequently than usual. Refer to the Maintenance Schedule and Record booklet for additional information. Trailer towing tips Before starting on a trip, practice turning, stopping and backing in an area away from heavy traffic. Get to know the “feel” of the vehicle/trailer combination. Practice backing up. Back up very slowly, with someone outside at the rear of your trailer to guide you. Place your hand at the bottom of the steering wheel and move it in the direction you want the rear of the trailer to swing. Slight movement of the steering wheel results in a much larger movement of the rear of the trailer.


245


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR39300( ALL)11/89]


*[DR39400( ALL)11/89]


*[DR39500( ALL)05/95]


*[DR39600( ALL)11/89]


*[DR39725(B F )03/95]


*[DR39900( ALL)05/90]


*[DR40000( ALL)11/89] *[DR40100( ALL)11/89]


*[DR40200( ALL)11/89]


Allow more room for stopping with a trailer attached. Trailer brakes should be applied first, whether manually or automatically controlled, when approaching a stop.


For a good handling truck-trailer combination, the trailer tongue load should be approximately 10-15% of the loaded trailer weight.


Make a thorough check of your equipment before starting out on the road. After you have traveled about 50 miles (80 km) stop in a protected area and double-check your hitch and electrical connections. Also check trailer wheel lug nuts for tightness.


When turning, drive slightly beyond the normal turning point so the trailer wheels will clear curbs or other obstructions.


When stopped in traffic for long periods of time in hot weather, place the gearshift selector lever in P (Park) to increase the engine idle speed. This aids in engine cooling and air conditioner efficiency. If the engine overheats, move the function selector knob to VENT to stop the compressor and increase the engine speed for a short time.


Vehicles with trailers should not be parked on a grade. However, if you must park on a grade, place wheel chocks under the trailer’s wheels as follows: q Apply the foot service brakes and hold. q Have another person place the wheel chocks


under the trailer wheels.


q With the chocks in place, release the foot service brakes, making sure the chocks are holding.


246


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR40300(B F )03/91]


*[DR40400(B F )08/94]


*[DR40500(B F )12/91]


*[DR40600( ALL)01/93] *[DR40700( ALL)11/89] *[DR40800( ALL)11/89] *[DR40900( ALL)11/89] *[DR41000( ALL)11/89] *[DR41100( ALL)11/89]


*[DR41260(B F )02/92] *[DR41262( F )02/94] *[DR41264( F )02/94]


For automatic transmissions — apply the parking brake by pressing the service brake pedal down firmly with your right foot while applying the parking brake pedal with your left foot. For manual transmissions — apply the service brake and shift into N (Neutral) while still maintaining pressure on the service brake pedal. Set the parking brake fully. Shift an automatic transmission into P (Park). Put the gearshift of a manual transmission in Reverse. If your vehicle is equipped with four-wheel drive make sure the transfer case is not in Neutral.


To start, after being parked on a grade: q Apply the foot service brakes and hold


Start the engine Shift transmission into gear and release the parking brake


q Release the foot service brakes and move the


vehicle uphill to free the wheel chocks


q Apply the foot service brakes and hold while


another person retrieves the chocks.


Snowplowing Snow plowing with your air bag equipped vehicle The F-150 Regular Cab 4x4 is equipped with safety belts and a driver-side air bag Supplemental Restraint System (SRS). Ford has evaluated the SRS on an F-150 Regular Cab 4x4
in various snow removal applications. The results of the tests indicated an appropriately equipped F-150 Regular Cab 4x4 and its SRS are compatible with low speed, personal use snow removal.


247


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR41266( F )05/95]


*[DR41268( F )02/94]


*[DR41270( F )06/94]


*[DR41272( F )02/94]


The driver SRS is designed to deploy in moderate to severe frontal crashes where the deceleration is of sufficient magnitude. The SRS is designed to always activate in a frontal collision equivalent to hitting a solid barrier (such as a wall) at about 14 mph or more, or, roughly speaking, a full frontal perpendicular collision with a parked car or truck of similar size at 28 mph (45 km/h) or more. However, the air bag system also is designed so that it may deploy within a range of 8 to 14 mph (13
to 23 km/h) into a solid barrier or approximately 16 to 28 mph (25 to 45 km/h) full frontal into a parked car or truck of similar size. Careless or high speed driving while plowing snow which results in vehicle decelerations equivalent to or greater than the air bag deployment thresholds described above, can deploy the air bag. Such driving also increases the risk that the driver may become involved in an accident. Should this occur, the SRS is designed to deploy and help reduce the risk of injury to the driver.


When using the F-150 Regular Cab 4x4 for snow removal, never modify or defeat the “tripping mechanisms” designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible SRS deployment.


Commercial snow removal applications should utilize F-350 Regular Cab 4x4 vehicles which are much more conducive to the rigors of long hours of plow operation.


As with all vehicles which contain an SRS system, Ford recommends that you always properly wear your safety belts and never tamper with, disconnect, or deactivate the SRS.


248


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR41274( F )02/94]


[DR41276( F )05/95]


ten pica chart:0021090-B


*[DR41300( F )01/93]


*[DR41400( F )03/94]


*[DR41500( F )01/93]


*[DR41550( EF )03/94]


*[DR41600( F )01/93]


Ford recommends the following vehicle specifications for low speed, personal use snow removal:


Snowplowing and the Heavy Duty Front Suspension Package


If you plan to use your vehicle for plowing snow, it should be equipped with the Heavy Duty Front Suspension option. After adding the snowplowing equipment, check the front-end alignment and if necessary reset to prevent uneven tire wear. If the snowplowing equipment is later removed, check the front-end alignment again.


If you add equipment to your vehicle, which will not ordinarily be removed when not in use, such as heavy-duty winches, snowplow components, brush guards, etc, then the following index cannot be exceeded.


NOTE: Diesel equipped vehicles not


recommended for snow plowing.


Front axle curb weight must not exceed 63% of the total vehicle curb weight.


249


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR41700( F )01/93]


*[DR41801( F )01/93]


*[DR41900( F )01/93]


*[DR41950( F )01/93]


*[DR42000( F )01/93]


*[DR42100( F )01/93]


If necessary, add weight to the rear of the vehicle or bed to obtain the above and to comply with U.S. Federal Hydraulic Brake Requirements, when aftermarket equipment is added.


q The Front Axle Accessory Reserve Capacity


and the Total Accessory Reserve Capacity listed on the Safety Compliance Certification Label will help you to determine if the addition of a snowplow will overload the vehicle. The total of the weights of all aftermarket accessories added to your vehicle, plus the weight of the snowplow, must not exceed the Total Accessory Reserve Capacity. Additionally, the portion of these weights distributed to the front axles must not exceed the Front Axle Accessory Reserve Capacity.


q The weight of the snowplow and related


equipment should be properly matched to the load capacity of your vehicle. The weight of the installed equipment must not load the vehicle beyond the GAWR and GVWR listed on the Safety Compliance Certification Label. q Permanently attached plow equipment should not exceed 270 lbs. (122 kg). The weight of all installed aftermarket equipment should not exceed 680 lbs. (308 kg).


Equip your vehicle with lights that conform to Federal and local regulations for snowplowing. See your dealer for the correct type of wiring. Do not plow snow until your vehicle has been driven 500 miles (800 km). Maintain the vehicle and snowplow equipment in accordance with their respective manufacturer’s recommendations. Refer to the notes under Scheduled Maintenance Services when plowing snow for extended periods.


250


File:ltdrf.ex Update:Thu May 9 15:17:55 1996


*[DR42200( F )02/95]


*[DR42300( F )01/93] *[DR42400( F )01/93]


*[DR42500( F )01/93] *[DR42600( F )01/93]


*[DR42700( F )01/93]


RWARNING


If the GVWR or the GAWR specified on the Safety Compliance Certification Label is exceeded, your vehicle may be damaged or you may lose control and injure someone.


Vehicle Operation On the Road When operating on the road, your engine may run at a temperature higher than normal because the attached snowplow blade will restrict airflow to the radiator. So if you are driving more than 15 continuous miles (24 km), at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator. Shorter trips of 15 miles (24 km) in cold weather may be made at speeds up to 40 mph (64 km/h) without paying special attention to plow blade position. Vehicle Operation While Plowing Guard against transmission and drivetrain damage. When plowing small areas or heavy snow, operate with the transfer case in 4L and a vehicle speed of 0-5 mph (8 km/h). When plowing larger areas or light snow, at higher speeds, operate with the transfer case in 4H and do not exceed 15 mph (24 km/h). Do not shift the transmission from forward to reverse until the engine is at idle and the wheels are stopped.


251


File:ltref.ex Update:Thu May 9 15:24:41 1996


%*[RE00400( ALL)03/95] *[RE00450( EF )04/94]


*[RE00500( ALL)01/95]


*[RE00600( ALL)02/95]


*[RE00700( ALL)02/95]


%*[RE00800( ALL)05/95]


Roadside Emergencies


Jump-Starting Your Vehicle NOTE: Read the 7.3L Diesel Engine Owner’s Guide Supplement for information on jump-starting your diesel-powered light truck.


Your vehicle’s battery may die if you leave the lights on or any electrical equipment on after you turn the engine off. If this happens, you may be able to jump-start from a booster battery to start your vehicle.


RWARNING


The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage.


RWARNING


To protect yourself when charging a battery, always shield your face and eyes. Make sure that you can breathe fresh air.


RWARNING


Applying too much pressure on the ends when lifting a battery could cause acid to spill. Lift the battery with a carrier or with your hands on the opposite corners.


253


File:ltref.ex Update:Thu May 9 15:24:41 1996


%*[RE00900( ALL)05/95]


*[RE00925( ALL)05/95]


*[RE00950( ALL)12/89]


*[RE01000( ALL)03/95]


*[RE01100( ALL)03/95] *[RE01200( ALL)03/95]


*[RE01300( ALL)03/95]


RWARNING


Batteries contain sulfuric acid which burns skin, eyes, and clothing.


If the acid touches someone’s skin, eyes, or clothing, immediately flush the area with water for at least 15 minutes. If someone swallows the acid, have him or her drink lots of milk or water first, then Milk of Magnesia, a beaten egg, or vegetable oil. Call a doctor immediately.


RWARNING


Do not push-start your vehicle. You could damage the catalytic converter. For further information, see Jumper Cables in the Index.


To avoid damaging your vehicle or your battery, and to avoid injury to yourself, follow these directions for preparing your vehicle to jump-start and connecting the jumper cables in the order they are given. If in doubt, call for road service. Preparing Your Vehicle


1. Your vehicle has a 12-volt starting system, so


you need to use a 12-volt jumper system. You will damage your starting motor, ignition system, and other electrical parts if you connect them to a 24-volt power supply (either two 12-volt batteries in series or a 24-volt generator set).


2. Do not disconnect the battery of the disabled


vehicle. You could damage the vehicle’s electrical system.


254


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE01400( ALL)04/95]


*[RE01500( ALL)03/95]


*[RE01600( ALL)02/95]


%*[RE01700( ALL)05/95] *[RE01800( ALL)03/95]


*[RE01900( ALL)04/95]


*[RE02000( ALL)05/95]


3. Park the booster vehicle close to the hood of the disabled vehicle. Make sure the vehicles do not touch each other. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts.


4. Check all battery terminals and remove any


excessive corrosion before you attach the jumper cables.


5. Turn on the heater fan in both vehicles.


Turning on the fan helps protect the electrical system from voltage surges. Turn off all other switches and lights in both vehicles to prevent possible damage to either vehicle’s electrical systems.


Connecting the jumper cables


1. Connect one end of the first jumper cable to


the positive (+) terminal of the discharged battery. (You can connect either jumper cable to the positive (+) terminal, as long as you use the same cable for both positive terminals.) Most jumper cables have a red cable and a black cable. The red cable is generally used for the positive terminals and the black for the negative ones.


2. Connect the other end of the first cable to


the positive (+) terminal of the booster battery.


3. Connect one end of the second cable to the negative (-) terminal of the booster battery — NOT to the discharged battery.


255


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE02100( ALL)04/95]


*[RE02200( ALL)05/95]


*[RE02300( ALL)06/93]


one third page art:0020262-C


*[RE02500( ALL)03/95] *[RE02600( ALL)03/95]


*[RE02700( ALL)03/95]


*[RE02800( ALL)03/95]


4. Connect the other end of the second cable to


a good metallic surface on the engine or frame of the disabled vehicle.


RWARNING


Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery.


Attaching jumper cables Jump-Starting 1. Make sure that the jumper cables are not in the way of moving engine parts, then start the booster vehicle. Run the engine at a moderate speed.


2. Let the discharged battery charge for a few minutes and then start the disabled vehicle. It may take a couple of tries before the vehicle starts. If the vehicle does not start after several attempts, there may be a different problem.


3. When both vehicles are running, let them


idle for a few minutes to charge the discharged battery.


256


File:ltref.ex Update:Thu May 9 15:24:41 1996


%*[RE02900( ALL)03/95] *[RE03000( ALL)03/95]


*[RE03100( ALL)05/95]


*[RE03200( ALL)03/95]


*[RE03400( ALL)05/95]


*[RE03500( ALL)04/95]


*[RE03550( ALL)03/95]


Removing jumper cables


1. Always remove the jumper cables in the


reverse order. Remove the negative (Ҁ) end of the jumper cable from the metallic surface on the engine or frame of the disabled vehicle.


2. Remove the negative (Ҁ) cable from the


booster battery.


3. Remove the positive (+) cable from the


booster battery.


4. Remove the other end of the positive (+)


cable from the discharged battery.


After the vehicle is started, let it idle for a while to let the engine “relearn” its idle conditions. Drive it around for a while with all electrical accessories turned off to let the battery recharge. You may need to use a battery charger to fully recharge the battery.


If you need to replace your battery, see Battery in the Servicing Your Vehicle chapter.


257


File:ltref.ex Update:Thu May 9 15:24:41 1996


%*[RE03600( ALL)03/95] *[RE03700( ALL)01/95]


*[RE03800( ALL)03/95] *[RE03900(BEF )01/95]


*[RE04275(BEF )05/95]


*[RE04280(BEF )10/94]


Changing a Tire If you get a flat tire while you are driving, do not apply the brake heavily. Instead, gradually decrease the speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Park on a level spot, turn off the ignition, set the parking brake, and turn on the hazard flashers. The Conventional Spare Tire


If you have the conventional spare tire, you can use it as a spare or as a regular tire. This spare tire is identical to the other tires that come with your vehicle, although the wheel may not match.


RWARNING


To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire.


Extended use of other than matching size spare tires on a Traction-Lok axle could result in a permanent reduction in effectiveness. This loss of effectiveness does not affect normal driving and should not be noticeable to the driver.


258


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE05100(BEF )03/95] *[RE11700( F )05/90]


*[RE11750( F )05/90]


one third page art:0020281-A


*[RE11800( F )03/91] *[RE11900( F )05/90]


*[RE12000( F )03/90]


*[RE12100( F )04/89]


Spare Tire Location


The spare tire for your truck is stowed at the rear under the frame unless you have the optional in-box spare tire mounting.


Spare tire stowage


To remove the spare tire:


1. With the tapered end of the lug nut wrench through the eyebolt eye, loosen the bolt until the bracket is loose from the upper support. Be careful you do not loosen too much and cause the spare to fall.


2. Line up the eyebolt eye with the channel


slot, the eye toward the tire.


3. Hold the socket end of the wrench parallel to the ground. Put the tapered end into the channel assembly tube and lift up on the wrench. At the same time pull the eyebolt toward the tube and push on the wrench to pass the eyebolt through the channel keyhole.


259


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE12200( F )01/89]


*[RE12300( F )04/89]


*[RE12400( F )01/89]


*[RE12500( F )05/95]


*[RE12600( F )01/89] *[RE12700( F )01/89]


*[RE12800( F )01/89]


*[RE12900( F )01/89]


*[RE13000( F )01/89]


4. Lower spare tire, swing the channel to the rear and remove the lug wrench from the channel tube.


5. Remove the wheel retainer from the center


bolt. If necessary, use the tapered end of the wrench inserted in the retainer for more leverage.


6. Remove the spare tire from the channel


assembly.


RWARNING


Never allow any part of your body to extend under the channel with mounted spare tire during removal or installation.


To stow the spare tire:


1. Position the spare tire so it is balanced on


the channel assembly.


2. Screw the retainer on the center bolt and tighten until the wheel is secured to the channel.


3. Put the tapered end of the lug nut wrench into the channel assembly tube and lift and line up the channel and eyebolt, so the shoulder of the eyebolt is pushed all the way into the slot.


4. Tighten the eyebolt with the tapered end of


the wrench until the spare tire cannot be moved by hand pressure. Adjustment of the driver side channel ball end bolt is not required when stowing an original equipment size wheel and tire.


260


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE13200( F )01/89] *[RE13300( F )04/89]


*[RE13350( F )03/91]


quarter page art:0020283-A


*[RE13400( F )12/91]


half page art:0020282-B


Position of eyebolt


After the eyebolt has been tightened it should be at a right angle to the slot. That is, it should be at 90 degrees to the center line of slot, if not, tighten it to that position. This is necessary to prevent channel separation and/or loss of the spare tire if the spare becomes loose in the channel.


Eyebolt position


Underbody spare tire carrier


261


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE13500( F )01/89]


*[RE13600( F )01/89]


*[RE15100(BEF )05/95]


%*[RE15200( ALL)03/95] *[RE15250( ALL)12/91]


*[RE15300(B F )03/91]


*[RE15335(B F )12/91]


When the truck is ordered with a spare wheel only (no tire), it is stowed with a wood spacer in the usual spare tire location. Remove the wood spacer before installing the spare tire and wheel.


After the spare tire and wheel are stowed, adjust the driver side channel ball end bolt and the eyebolt as necessary until the tire cannot be moved by hand pressure.


RWARNING


Make sure the spare tire and jacking equipment are stowed and secured in the proper storage location.


Preparing to Change the Tire


NOTE: To lift your vehicle by other than the front or rear jacking points, be sure to use only hoist adapters with a wide contact surface.


1. Make sure that your vehicle will not move


or roll. If you have an automatic transmission, put the gearshift in Park. If you have a manual transmission, put the gearshift in Reverse. Set the parking brake and block the wheel that is diagonally opposite the tire that you are changing.


NOTE: Make sure the ignition is in the OFF


position.


262


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE15350(B F )06/94]


*[RE15375(B F )05/95]


*[RE15400(B F )05/95]


[RE15435(B F )05/95]


*[RE15440(B F )05/95]


If you have a four-wheel drive vehicles with manual locking hubs, put transfer case lever in 2H, 4H, or 4L.


When one of the back wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park) or 1 (First). To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block the wheel (both directions) that is diagonally opposite (other side and end of the vehicle) to the tire that is being changed.


RWARNING


If the vehicle slips off the jack, you or someone else could be seriously injured.


When the transfer case is in the N (Neutral) position, the engine and transmission are disconnected from the rest of the driveline. Therefore, the vehicle is free to roll even if the automatic transmission is in P (Park) or the manual transmission is in gear.


RWARNING


Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle.


263


File:ltref.ex Update:Thu May 9 15:24:41 1996


[RE15445( FM)05/95]


*[RE15450( FM)05/95]


*[RE15550(BEF )05/95] *[RE15800(B F )10/92]


*[RE15900(B F )06/93]


half page art:0020286-E


On F-Super Duty vehicles, the parking brake is on the transmission. Therefore, the vehicle will not be prevented from moving when a rear wheel is lifted, even if the vehicle is in Park and the parking brake is applied. Be sure to block both directions of the wheel that is diagonally opposite to the wheel that is being lifted.


RWARNING


If the vehicle slips off the jack, you or someone else could be seriously injured.


2. Get out the spare tire and jack.


The jack and lug wrench are stowed under the hood on the right front fender inner panel, and the jack handle is on the radiator support.


Jack and assembly location


264


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE16800(BEF )12/91]


*[RE16900(BEF )10/89]


%*[RE16950(BEF )05/95] [RE17100(B F )02/95]


*[RE17175(BEF )05/95]


*[RE17200(BEF )05/95]


3. Use the tapered end of the lug nut wrench


to unscrew wheel ornaments attached by retaining screws. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off.


4. Loosen the wheel nuts by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise). Do not remove the wheel lug nuts until you raise the tire off the ground.


Removing and Replacing the Tire


1.


Insert the jack handle into the jack and use the handle to slide the jack under the vehicle.


RWARNING


To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire.


RWARNING


To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.


265


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE17300(BEF )01/95] *[RE19200( F )01/89]


*[RE19300( F )05/90]


one third page art:0020304-A


*[RE19400( F )05/90]


one third page art:0020305-B


2. Positioning the jack


a. To raise a front or rear wheel, place the


jack as shown in the illustration that applies to your vehicle.


Positioning the jack


Positioning the jack


266


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE19500( F )05/90]


one third page art:0020300-A


*[RE19600( F )05/90]


one third page art:0020301-A


F-Series jacking points


F-Series jacking points


267


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE19700( F )05/90]


one third page art:0020302-A


*[RE19800( F )05/90]


one third page art:0020303-A


Positioning the jack


Positioning the jack


268


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE19900( F )04/89]


one third page art:0020306-A


*[RE20000( F )01/89]


one third page art:0020307-A


Positioning the jack


Positioning the jack


269


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE21000( F )12/91]


one third page art:0020308-B


*[RE21100( FM)03/91]


one third page art:0020725-A


Positioning the jack


Positioning the jack


270


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE21151(BEF )10/92]


one third page art:0020939-B


*[RE21200( F )08/91]


*[RE21400(BEF )01/95]


*[RE21500(BEF )01/95] *[RE21600( EFM)01/89]


[RE21800( EF )02/95]


b. Turn the jack handle clockwise until the


wheel is completely off the ground.


3. Remove the lug nuts with the lug nut


wrench.


4. Replace the flat tire with the spare tire.


If your vehicle has dual rear wheels, there are locating pins on the hubs and wheels with corresponding holes. When you put the wheel back on, make sure the pins are lined up with the proper holes.


If your vehicle has single rear wheels, thread the lug nuts on the wheel studs with the beveled face toward the wheel. Use the lug nut wrench to screw the lug nut snugly against the wheel but do not tighten.


271


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE21900( EF )01/89]


*[RE22000( EF )05/90]


quarter page art:0020310-A


*[RE22100( EFM)05/90]


quarter page art:0020311-A


*[RE22200(BEF )01/95]


*[RE22300(BEF )01/95]


If your vehicle has dual rear wheels, thread the two-element swiveling lug nut on the wheel studs with the flange face toward the wheel. Use the lug nut wrench to screw the lug nut snugly against the wheel but do not tighten.


Single rear wheel nut


Dual rear wheel nut


5. Lower the vehicle by turning the jack handle


counterclockwise.


6. Remove the jack and fully tighten the lug nuts in the order shown in the following illustration.


272


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE22425( EF )05/90]


quarter page art:0020317-A


*[RE22450( FM)03/94]


quarter page art:0020319-C


*[RE23400(BEF )05/95]


*[RE23500(BEF )01/95]


Lug nut tightening sequence


Lug nut tightening sequence


RWARNING


Use of wheels or lug nuts other than original equipment could cause damage to the wheel or mounting system and allow the wheels to come off while the vehicle is in motion.


7. Replace any wheel covers, ornaments, or hub


caps that your vehicle has. Make sure that they are screwed or snapped into place.


273


File:ltref.ex Update:Thu May 9 15:24:41 1996


[RE23615(BEF )02/95]


*[RE23700(BEF )01/95] *[RE24100( EFM)06/93]


*[RE24200( ALL)10/89]


*[RE24301( ALL)05/95]


8. Put the tire, jack, and wrench away. (Make sure jack is securely fastened so it doesn’t rattle when you drive.) The carrier is designed to hold the temporary spare which comes with your vehicle. The stowage of a full size tire in the spare tire carrier may damage the tire or the vehicle. The flat full size tire should be stowed securely in the vehicle until it can be repaired.


9. Unblock the wheels.


On vehicles equipped with dual rear wheels retighten the wheel lug nuts to the specified torque at 100 miles (160 km), and again at 500
miles (800 km) of new vehicle operation and at the intervals specified in the Maintenance Schedule and Record booklet.


Also retighten to the specified torque at 500
miles (800 km) of operation after any wheel change or any time the lug nuts are loosened.


RWARNING


Failure to retighten wheel lug nuts at mileages specified could allow wheels to come off while the vehicle is in motion.


274


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE24390( F )02/89]


twelve pica chart:0020320-A


*[RE24397(BEF )02/95]


*[RE24400(BEF )04/95] *[RE24500(BEF )03/95]


*[RE24600(BEF )01/95]


If the Engine Cranks But Does Not Start or Does Not Start After a Collision The Fuel Pump Shut-off Switch


If the engine cranks but does not start or if you have had a collision, the fuel pump shut-off switch may have been triggered. The shut-off switch is a device that stops the fuel pump when your vehicle has been involved in a substantial jolt.


For information on how to check and reset the fuel pump shut-off switch, see Fuel pump shut-off switch in the Index.


275


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE24700( ALL)05/95] [RE24885( F)]


[RE24925(ALL )02/95]


half page art:0001463-A


Towing Your Vehicle If you need to have your vehicle towed, contact a professional towing service or, if you are a member, your roadside assistance center. The recommended method to tow your vehicle is with flatbed or wheel lift equipment. However, slingbelt towing is acceptable. On vehicles equipped with an air dam, the towbar will deform the rubber air dam. On vehicles equipped with a rear valance panel instead of a rear bumper, do not tow the vehicle from the rear with slingbelt equipment.


276


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE24950( ALL)]


*[RE26232( EFM)05/94] *[RE26234( EF )03/94]


twenty pica chart:0020321-D


When calling for a tow truck, tell the operator what kind of vehicle you have. A towing manual is available from Ford Motor Company for all authorized tow truck operators. Have your tow truck driver refer to this manual for the proper hook-up and towing procedures for your vehicle. Towing Two-Wheel Drive Vehicles


277


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE26300(B F )06/94] *[RE26400(B F )06/94] *[RE26425(B F )06/94]


*[RE26450(B F )12/89]


*[RE26475(B F )06/94]


*[RE26500(B F )06/94] *[RE26615(B F )03/91]


Towing Four-Wheel Drive Vehicles With a Lever-Operated Transfer Case q Place transmission gearshift (automatic or


manual) in N (Neutral).


q Lock steering wheel straight ahead if vehicle


is to be towed with rear wheels off the ground. Set manual locking hubs in FREE position or disengage the automatic locking hubs by shifting the transfer case to 2H and drive the vehicle in the opposite direction for a minimum of 10 feet (3 meters) in a straight line.


NOTE: Confirm by observation that the front


driveshaft is not rotating prior to towing with the rear wheels off the ground.


q Place transfer case in N (Neutral). NOTE: The transfer case neutral setting is


located between 4H and 4L. In order to place the transfer case in neutral, first place the lever in the 4H position, then push down (toward the ground) on the shift knob and at the same time pull slightly rearward until the lever is between the 4H and 4L position. With the ignition in the on position, both 4x4 and LOW RANGE indicator lights will be off when the transfer case is in neutral. These lights will also be off when the transfer case is in the 2H position.


278


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE26650(B F )06/94]


*[RE26700(B F )06/94]


*[RE26800(B F )06/94] *[RE26900(B F )06/94] *[RE27000(B F )05/90] *[RE27050(B F )05/90]


*[RE27200(B F )06/94]


*[RE27301(B F )06/94]


*[RE27350(B F )06/94]


There are no wrecker or recreational vehicle towing restrictions on method or distance if the above preparations are made. q Vehicle speed should not exceed 55 mph


(88 km/h). This applies with the front wheels off the ground, the rear wheels off the ground, or both front and rear wheels on the ground.


Towing Four-Wheel Drive Vehicles With Touch Drive Electric Shift Transfer Case q Place transmission gearshift (automatic or


manual) in N (Neutral).


q Place transfer case in 2H. NOTE: Both the 4 x 4 and LOW RANGE


indicator lights in the instrument panel will be off when the transfer case is in 2H.


q Lock steering wheel straight ahead if vehicle


is to be towed with rear wheels off the ground.


q When towing your vehicle with the rear


wheels off the ground, the front axle automatic locking hubs must first be disengaged by shifting the transfer case to 2H and moving the vehicle forward for a minimum of 10 feet (3 meters) in a straight line. Do not exceed a vehicle speed of 55 mph (88 km/h) while towing.


NOTE: Confirm by observation that the front


driveshaft is not rotating prior to towing with the rear wheels off the ground.


279


File:ltref.ex Update:Thu May 9 15:24:41 1996


*[RE27400(B F )11/92]


*[RE27500(BEF )03/91]


q When towing your vehicle with the rear


wheels on the ground or all four wheels on the ground and the driveshafts connected, do not exceed 35 mph (56 km/h) or transmission damage could result. If a distance of 50 miles (80 km) is exceeded, disengage the automatic locking hubs and disconnect the rear driveshaft from the axle and secure. (Max speed 55 mph [88 km/h] with driveshafts disconnected.)


RWARNING


Never use a tow bar that attaches to the bumper when you tow your vehicle. This could damage the bumper and cause an accident.


280


File:lthsf.ex Update:Thu May 9 15:20:42 1996


%*[HS00205( ALL)06/94] *[HS00210( ALL)05/95]


*[HS00215( ALL)06/94] *[HS00220( ALL)06/94] *[HS00225( ALL)06/94] *[HS00230( ALL)06/94] *[HS00235( ALL)06/94] *[HS00240( ALL)06/94]


*[HS00245( ALL)06/94] *[HS00250( ALL)06/94]


Customer Assistance


Roadside Assistance Ford Motor Company has set up a 24-hour, seven-day-a-week hotline with trained operators that put you in touch with the help you need if you experience a problem with your vehicle. This complimentary service is provided to you throughout your warranty period of 3 years or 36,000 miles (3 years or 60,000 km), whichever comes first. To purchase Roadside Assistance coverages beyond this period, through Ford Auto Club, contact your Ford or Lincoln-Mercury dealer (not available in Canada).


Roadside Assistance will cover the following: q Mount your spare if you have a flat tire.


Jump-start your battery if it is dead.


q Unlock your vehicle if you are locked out. q Bring you fuel if you run out. q Tow your vehicle if you are stranded. Even non-warranty related tows, like accidents or getting stuck in mud or snow, are covered (some exclusions apply, such as impound towing and repossession).


How to use Roadside Assistance


Your Roadside Assistance identification card can be found in the Owner Guide portfolio in your glove compartment. Complete the card and place it in your wallet for quick reference.


281


File:lthsf.ex Update:Thu May 9 15:20:42 1996


*[HS00255( ALL)04/95]


*[HS00260( ALL)04/95]


*[HS00300( ALL)01/95] *[HS00400( ALL)01/95]


%*[HS00525( ALL)03/95]


*[HS00600(BEF )04/95]


*[HS00700( ALL)03/95]


*[HS01000( ALL)03/95]


To receive roadside assistance in the United States call 1-800-241-FORD (in Canada call 1-800-665-2006).


Should you need to arrange for roadside assistance yourself, Ford Motor Company will reimburse the reasonable cost. To obtain information about reimbursement call 1-800-241-FORD (in Canada call 1-800-665-2006). If You Have a Service Problem Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships that can service your vehicle for you. This chapter tells you how to get service or maintenance for your vehicle. Service/Maintenance Concerns (U.S. or Canada)


Ford recommends taking your vehicle to your selling dealer who wants to ensure your continued satisfaction. You may, however, take your vehicle to any authorized Ford or Lincoln-Mercury dealer. In most cases, your dealer will be able to resolve your concern.


If you are not satisfied with the service you received from your dealership’s service department, talk to the service manager at the dealership. If you still are not satisfied, talk to the owner or general manager of the dealership. In most cases, you will have your concern resolved at this level.


If you are away from home when your vehicle needs to be serviced, or if you need more help than the dealer gave you, contact the Ford Customer Assistance Center to find an authorized dealership that may be able to help.


282


File:lthsf.ex Update:Thu May 9 15:20:42 1996


*[HS01010( ALL)04/95] %*[HS01025( ALL)03/95]


one inch art:0060100-E


*[HS01050( ALL)03/95]


%*[HS01075( ALL)04/95]


one inch art:0060101-C


*[HS01200( ALL)04/95] *[HS01300( ALL)04/95] *[HS01400( ALL)04/95] *[HS01500( ALL)03/95] *[HS01550( ALL)03/95] *[HS01600( ALL)03/95] *[HS01700( ALL)03/95] *[HS02200( ALL)03/95]


In the U.S., contact:


If you live in Canada and have any questions or concerns that the dealership cannot answer, contact the Customer Assistance Centre.


Please have the following information available when contacting Ford Customer Assistance:


your telephone number (both business and home) the name of the dealer and the city where the dealership is located the year and make of your vehicle the date purchased the current mileage on your vehicle your Vehicle Identification Number (VIN) (listed on your owner card)


If you still have a service or product complaint, you may wish to contact the Dispute Settlement Board (U.S. only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Canada.


283


File:lthsf.ex Update:Thu May 9 15:20:42 1996


%*[HS02300( ALL)02/95]


*[HS02400( ALL)03/95]


*[HS02500( ALL)01/95]


*[HS02600( ALL)01/95]


*[HS02700( ALL)03/95]


*[HS02750( ALL)03/95] *[HS02800( ALL)01/95] *[HS02900( ALL)01/95] *[HS03100( ALL)01/95] *[HS03200( ALL)01/95]


*[HS03300( ALL)01/95] *[HS03400( ALL)01/95] *[HS03450( ALL)01/95]


*[HS03500( ALL)01/95]


The Dispute Settlement Board (U.S. Only) The Dispute Settlement Board is a voluntary, independent dispute-settlement program available free to owners or lessees of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this process at any time without notice and without incurring obligations. What Kind of Cases Does the Board Review? The Board reviews all product performance and service complaints on Ford, Mercury and Lincoln Cars and Ford and Mercury Light Trucks under warranty that have not been resolved by a dealer or Ford Motor Company. The Board does not review issues involving: q A non-Ford product q A non-Ford dealership q A vehicle sales transaction q A request for reimbursement of consequential


expenses unless incidental to a service or product complaint being reviewed Items not covered by your warranty


q Alleged liability claims q Property damage where such damage is


significant when compared to the economic loss alleged under the warranty dispute


q Cases currently in litigation 284


File:lthsf.ex Update:Thu May 9 15:20:42 1996


*[HS03600( ALL)01/95]


*[HS03650( ALL)01/95]


*[HS03700( ALL)04/95] *[HS03800( ALL)04/95] *[HS03900( ALL)04/95] *[HS04000( ALL)04/95] *[HS04200( ALL)04/95]


*[HS04300( ALL)04/95]


*[HS04350( ALL)04/95]


q Vehicles not used primarily for personal,


family, or household purposes


NOTE: Complaints involving vehicles on


which applicable express written new vehicle warranties have expired at receipt of your application are not eligible. Eligibility may differ according to state law. For example, see the unique brochure for California purchasers/lessees.


How Does the Board Work?


The Board has four members:


three consumer representatives


a Ford or Lincoln-Mercury dealer


Consumer candidates for Board membership are recruited and trained by an independent consulting firm. Dealers are chosen because of their business leadership qualities.


If the involved vehicle is within 36 months and 36,000 miles of the date of delivery (warranty start date), you have a right to make an oral presentation before the Board by indicating your choice on the application. Also, oral presentations may be requested by the Board. A decision is made by the Board by simple majority vote.


Board members review all the materials related

Loading...
x