2005 Ford Expedition Owners Manual

(5 km/h) or less.

km/h) and a moving object is approaching the rear of the vehicle at a speed of less than 3 mph (5 km/h).

The RSS is not effective at speeds greater than 3 mph (5 km/h) and may not detect certain angular or moving objects.

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To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this

section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.

To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS.

This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to

assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.

Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal

detection zone of the RSS system may create false beeps.

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The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again. While receiving a warning the radio volume will be reduced to a predetermined level. After the warning goes away, the radio will return to the previous volume. The radio volume may be overridden using the radio volume control. Whenever a warning is received, the radio volume will be lowered to a volume that will allow the tones to be heard. The radio volume will return to the previous level after the warning goes away. The system is automatically enabled when the gear selector is placed in R (Reverse) and the ignition is ON. The RSS control in the message center allows the driver to disable the system only when the ignition is ON and the gear selector in R (Reverse). Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.

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CONTROL TRAC FOUR-WHEEL DRIVE (4X4) OPERATION (IF EQUIPPED)

For important information regarding safe operation of this type of vehicle, see Preparing to drive your vehicle in this chapter.

If equipped with the Control Trac 4x4 System, and 4L (4x4 LOW) is selected while the vehicle is moving, the system will not engage. This is normal and should be no reason for concern. Before 4L (4x4 LOW) can be engaged, the vehicle must be brought to a complete stop, the brake pedal depressed and the transmission placed in N (Neutral). The vehicle should not be operated in 4H (4x4 HIGH) or 4L (4x4 LOW) on dry pavement. Doing so could result in difficult disengagement of the transfer case, increased tire wear, decreased fuel economy and may damage driveline components. Your 4x4 features the heavy-duty Control Trac system which includes a computer-operated transfer case. This unique system is interactive with the road, continually monitoring and adjusting torque delivery to the front and rear wheels to optimize vehicle control.

System indicator lights The Control Trac system indicator lights illuminate only under the following conditions. If these lights illuminate when driving in 2H or A4WD, contact your Ford dealer as soon as possible. • 4X4 HIGH - momentarily

illuminates when the vehicle is started. Illuminates when 4H is selected.

• 4X4 LOW – momentarily

illuminates when the vehicle is started. Illuminates when 4L is selected.

4x4
HIGH

4x4
LOW

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Positions of the Control Trac system The Control Trac system functions in four modes: • 2H (2WD HIGH) delivers power

to the rear wheels only. This is appropriate for normal on-road driving on dry pavement. • A4WD (4X4 AUTO) provides electronic control four-wheel drive with power delivered to all four wheels, as required, for increased traction. This is appropriate for all on-road driving conditions, such as dry road surfaces, wet pavement, snow or gravel. • 4H (4X4 HIGH) provides mechanically locked four-wheel drive power

to front and rear wheels. The “4X4 HIGH” light will illuminate in the instrument cluster when this position is selected. This position is not recommended for use on dry pavement. This position is only intended for severe winter or off-road conditions, such as deep snow, ice or shallow sand.

• 4L (4X4 LOW) provides mechanically locked four-wheel drive when extra power at reduced speeds is required. The “4X4 LOW” light will illuminate in the instrument cluster when this position is selected. This position is not recommended for use on dry pavement. Use this position for off-road low-speed operation or when extra power is required, such as climbing steep grades, going through deep sand or pulling a boat out of the water.

Note: If your vehicle is equipped with AdvanceTrac威 with RSC, the AdvanceTrac威 with RSC system will automatically turn off the stability enhancement feature when you shift the Control Trac A4WD system into 4L (4X4 LOW). The brake traction enhancement feature will still be enabled. The AdvanceTrac威 with RSC stability enhancement system can be turned off manually by pressing the AdvanceTrac威 with RSC button (refer to AdvanceTrac威 with Roll Stability Control (RSC) Stability Enhancement System in this chapter) while operating in 2H, A4WD or 4H while driving in deep sand, very deep snow or more strenuous off-road maneuvers. This will disable the engine management feature, allowing the vehicle to maintain full power and enhanced momentum through the obstacle.

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Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than

low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns or abrupt maneuvers in these vehicles.

Note: The Control Trac selector knob should not be changed while the rear wheels are slipping.

Shifting from 2H to A4WD or 4H Move the control to the A4WD or 4H position at any forward speed up to 55 mph (88 km/h). The “4X4” light in the instrument cluster will illuminate if 4H is selected.

Shifting from A4WD to 4H Move the control from A4WD to 4H at a stop or while driving at any speed.

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Shifting from 2H, A4WD or 4H to 4L 1. Bring the vehicle to a stop and keep the brake pedal depressed. 2. Place the gearshift in N (Neutral). 3. Move the control to the 4L position.

If any of the above shift conditions are not met, the message center will display the appropriate information. Note: Some noise may be heard as the system shifts or engages. Shifting from 4L to 4H, A4WD or 2H 1. Bring the vehicle to a stop and keep the brake pedal depressed. 2. Place the gearshift in N (Neutral). 3. Move the control to the 4H, A4WD or 2H position. If any of the above shift conditions are not met, the message center will display the appropriate information. Note: Some noise may be heard as the system shifts or engages.

Driving off-road with truck and utility vehicles Four–wheel drive vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road. The AdvanceTrac威 with RSC stability enhancement system can be turned off manually by pressing the AdvanceTrac威 with RSC button (refer to AdvanceTrac威 with Roll Stability Control (RSC) Stability Enhancement System in this chapter) while operating in 2H, A4WD or 4H while driving in deep sand, very deep snow or more strenuous off-road maneuvers. This will disable the engine management feature, allowing the vehicle to maintain full power and enhanced momentum through the obstacle.

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How your vehicle differs from other vehicles Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components. The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes. Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps. You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning. Basic operating principles • Do not use 4H (4x4 HIGH) or 4L (4x4 LOW) on dry, hard surfaced • Drive slower in strong crosswinds which can affect the normal steering • Be extremely careful when driving on pavement made slippery by

roads. This may damage the drivelines and axles.

characteristics of your vehicle.

loose sand, water, gravel, snow or ice.

If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application. Ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.

• It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.

• It often may be less risky to strike small objects, such as highway

reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern.

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Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your dealer or a qualified service technician.

Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.

Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are

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called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.

• In the event of an emergency stop, avoid skidding the tires and do not

attempt any sharp steering wheel movements.

Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.

Control Trac four–wheel drive system (if equipped) When a four–wheel drive mode is selected, the Control Trac system uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Power is supplied to all four wheels through a transfer case. On four–wheel drive vehicles, the transfer case allows you to select four–wheel drive when necessary. Information on transfer case operation and shifting procedures can be found in this chapter. Information on transfer case maintenance can be found in the Maintenance and Specifications chapter. You should become thoroughly familiar with this information before you operate your vehicle. Normal characteristics On some four–wheel drive models, the initial shift from two-wheel drive to four–wheel drive while the vehicle is moving can cause some

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momentary clunk and ratcheting sounds. This is the front drivetrain coming up to speed and engaging the front wheels, and is not cause for concern. Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. If you must reduce the tire pressure for whatever reason in sand, make sure you re-inflate the tires as soon as possible. Note: If your vehicle is equipped with the Tire Pressure Monitoring System (TPMS), the system indicator light may illuminate depending on how much air is released from your tires and/or how long you drive the vehicle under these conditions. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. If your vehicle is equipped with AdvanceTrac威 with RSC, press the AdvanceTrac威 with RSC button (refer to AdvanceTrac威 with Roll Stability Control (RSC) Stability Enhancement System in this chapter) while driving in deep sand if you experience excessive engine power reduction. Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even four–wheel drive vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator

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slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. If the transmission, transfer case or front axle are submerged in water, their fluids should be checked and changed, if necessary. Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant should be replaced. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turn around because you might roll over. It is better to back down to a safe location. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control.

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Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels can’t turn and if they aren’t turning, you won’t be able to steer. The front wheels have to be turning in order to steer the vehicle. Rapid pumping of the brake pedal will help you slow the vehicle and still maintain steering control. If your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice Four–wheel drive vehicles have advantages over two–wheel drive vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although a four–wheel drive vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake forcefully and steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor

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Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will roll over as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder racks or pickup box cover). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage.

DRIVING THROUGH WATER Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine. If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Have the fluid checked and, if water is found, replace the fluid.

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Roadside Emergencies

GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000

miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.

inflation kit)

responsibility)

Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12
• towing of your disabled vehicle to the nearest Ford Motor Company dealership, or your selling dealer if within 35 miles (56.3 km) of the nearest Ford Motor Company dealership (one tow per disablement). Even non-warranty related tows, like accidents, are covered (some exclusions apply, such as impound towing or repossession).

month period)

Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Owner Information Guide in the glove compartment.

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U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER Use only in an emergency to warn traffic of vehicle breakdown, approaching danger, etc. The hazard flashers can be operated when the ignition is off. • The hazard lights control is

located on top of the steering column.

• Depress hazard lights control to

activate all hazard flashers simultaneously.

• Depress control again to turn the

flashers off.

FUEL PUMP SHUT-OFF SWITCH FUEL RESET This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

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The fuel pump shut-off switch is located in the left rear quarter trim panel, near the liftgate. The switch is located behind an access panel. The fuel pump shut-off switch has a red reset button on top of it and is located beneath the air suspension switch (if equipped).

Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the OFF position. 2. Check the fuel system for leaks. 3. If no fuel leak is apparent, reset the fuel pump shut-off switch by pushing in on the reset button. 4. Turn the ignition to the ON position. Pause for a few seconds and return the key to the OFF position. 5. Make a further check for leaks in the fuel system.

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FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

COLOR

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

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Passenger compartment fuse panel / power distribution box The fuse panel is located under the right-hand side of the instrument panel. To remove the trim panel for access to the fuse box, pull the panel toward you and swing it out away from the side and remove it. To reinstall it, line up the tabs with the grooves on the panel, then push it shut.

To remove the fuse box cover, place a finger behind the PULL tab and your thumb above the PULL tab as shown in the illustration, then pull the cover off.

To reinstall the fuse box cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until you hear it click shut. Gently pull on the cover to make sure it is seated properly.

Always disconnect the battery before servicing high current fuses.

To reduce the risk of electrical shock, always replace the cover to the passenger compartment fuse panel/power distribution box

before reconnecting the battery.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

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The fuses are coded as follows.

Fuse/Relay Location

Fuse Amp

Passenger Compartment Fuse

Rating 7.5A*

20A*

7.5A*

15A*

Panel Description

Run/Accessory - Front wiper motor, Instrument cluster, Rear wiper motor Turn signal/Hazard flasher, Stoplamp switch, Stoplamps, Center high-mount stop light (CHMSL), Turn signal lamps Power mirror switch, Power mirrors (non-memory), Driver seat switch (memory), Memory module (logic power) DVD player, Rear seat audio controls, CDDJ (navigation radio)

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Fuse/Relay Location

10

11

Fuse Amp

Passenger Compartment Fuse

Rating 7.5A*

15A*

5A* 10A*

—

20A*

10A*

Panel Description

Powertrain Control Module (PCM) (KA power), Speed control deactivation switch, Manual climate control mode switch, Stoplamp switch, Brake-shift interlock (BSI) solenoid, EATC control head, Body Security Module (BSM) (KA power), 3rd row seat relay coils, SecuriLock LED Headlamp switch (parklamps and switch backlight feed), Parklamps, License plate lamps, Foglamp relay coil, Trailer tow electric brake controller (illumination), BSM (autolamp, parklamps) Foglamp indicator Radio (start signal) Rear window defroster switch, Rear window defroster indicator (climate control head), Heated outside mirrors Not used Trailer tow back-up lamps relay, Trailer tow 7–wire connector (back-up lamps), Trailer tow parklamp relay, Trailer tow 7– and 4–pin connectors (parklamps) A/C compressor clutch relay, A/C compressor clutch solenoid, 4x4
Integrated Wheel Ends (IWE) solenoid

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Fuse Amp

Passenger Compartment Fuse

Fuse/Relay Location

12

13

Rating 15A*

10A*

Panel Description Fuel pump relay, Fuel pump shut-off switch, Fuel pump driver module, Fuel pump motor Manual climate control mode switch, Rear window defroster relay coil, A/C refrigerant containment switch, A/C de-icing switch, A/C low pressure switch, DEATC control head, DEATC solenoids, DEATC blower control, Trailer tow battery charge relay coil Daytime Running Lamps (DRL) ignition relay coil, Digital Transmission Range Sensor (DTRS) back-up lamps, Trailer tow back-up lamps relay coil, Electrochromatic mirror, Navigation radio, Manual A/C blend door actuator AdvanceTrac威 with RSC switch, Instrument cluster (Run/Start feed) ABS/AdvanceTrac威 with RSC module (Run/Start feed) Foglamps Auxiliary A/C temperature blend door actuator, Auxiliary A/C front auxiliary control, Turn signal flasher, Electrochromatic mirror, Auxiliary mode motor Restraints Control Module (RCM)

295

14

10A*

15

16

17
18

19

5A*

10A*

15A* 10A*

10A*

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Fuse/Relay Location

20

21

22

23
24

25
26
27

28

Fuse Amp

Passenger Compartment Fuse

Rating 30A*

15A*

10A*

10A* 15A*

10A* 20A* 5A*

5A*

Panel Description

BSM (door locks, liftgate glass release relay), Liftgate glass release motor, Door/Liftgate lock motors Instrument cluster (B+), Interior (courtesy) lamps, Puddle lamps (outside mirrors) Moonroof switch illumination, Radio (delayed accessory feed), Flip window switch, Flip window motors, EHAM antenna amplifier (navigation radio) RH low beam Interior demand lamps (front map/dome lamp, 2nd row dome/map lamp, glove compartment lamp, cargo lamp, roof rail lamps, vanity mirror lamps), Battery saver relay coil, Battery saver relay power, Heated Positive Crankcase Ventilation (PCV) valve LH low beam Horn relay, Horns Compass module, Reverse sensing system module, Brake shift interlock solenoid, Overdrive cancel switch, Air suspension module (Run/Start sense) PCM relay coil, SecuriLock transceiver, Heated PCV valve relay coil

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29

30

31
32

33
34

35

36
37
38

39

40

Roadside Emergencies

Fuse Amp

Passenger Compartment Fuse

Rating 30A*

25A*

20A* 15A*

—

15A*

20A*

10A* 20A* 25A*

20A*

20A*

Panel Description

Trailer tow electric brake controller, Trailer tow 7–wire connector (electric brake) Air suspension module (air spring solenoids and height sensors), PCM (4x4 transfer case clutch) Radio (B+), Subwoofer Catalyst Monitor Sensors (CMS), Transmission solenoids, Canister vent solenoid, HEGO sensors, VMV solenoid, A/C compressor clutch relay coil, CMCV, VCT actuators Not used PCM, Fuel injectors, Mass Air Flow (MAF) sensor Instrument cluster high beam indicator, High beam headlamps Trailer tow right turn/stop lamps Cargo area power point Rear wiper motor, Washer pump (rear window wash) Console power points (front and rear of console), Instrument panel power point (bench seat) DRL relays, DRL foglamps, DRL headlamp relay coil, Headlamp switch (headlamps), Multifunction switch (flash-to-pass), BSM (autolamp headlamps relay), High beam relay coil, Fuse 25 (LH low beam), Fuse 23 (RH low beam)

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Fuse/Relay Location

41

42
101

102
103

104

105
106

107

108
109

110
111

112

113

114

Fuse Amp

Passenger Compartment Fuse

Rating 20A*

10A* 30A**

30A** 30A**

30A**

30A** 30A**

30A**

30A** 30A**

30A** 50A**

30A**

30A**

40A**

Panel Description

Cigarette lighter, OBD II diagnostic connector Trailer tow left turn/stop lamps Starter motor relay, Starter motor solenoid Ignition switch power ABS/AdvanceTrac威 with RSC module (pump motor) LH 3rd row seat relay, LH 3rd row seat switch, LH 3rd row seat motor Spare Trailer tow battery charge relay, Trailer tow 7–way connector (battery charge) Auxiliary A/C blower relay, Auxiliary A/C blower motor Passenger seat motor switch Driver seat motor switch (non-memory), Memory module, Power memory mirrors, Adjustable pedals switch and motor Spare Air suspension compressor, Air suspension compressor relay ABS/AdvanceTrac威 with RSC module (valves) Front wiper motor, Washer pump (windshield wash) Rear window defroster relay, Rear window defroster grid, Heated mirrors (Fuse 8)

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Fuse Amp

Passenger Compartment Fuse

Rating 30A**

40A**

30A**

30A**

30A CB (circuit

breaker)

Starter relay

Delayed

accessory relay

Hi-beam relay

Rear window defrost relay

Trailer tow

battery charge

relay

Panel Description

Transfer case shift motor, 4x4
relays Front blower motor relay, Front blower motor RH 3rd row seat relay, RH 3rd row seat switch, RH 3rd row seat motor Driver and passenger climate control seat module Power windows (circuit breaker), Main window switch, Window motors, Window switches, Moonroof module Starter motor solenoid Fuse 22, CB 401, Power windows, Switch backlighting, Radio, Moonroof, Flip windows, Navigation antenna amplifier Fuse # 35, Hi-beam headlamps, Hi-beam indicator Fuse 8 (heated mirrors), Rear window defroster, Heated outside mirrors, Rear window defroster indicator (climate control head) Trailer tow 7–wire connector (battery charge)

Front blower

Front blower motor

relay

Trailer tow park

lamp relay

Foglamp relay

Trailer tow 7–wire and 4–wire connectors (park lamps) Front foglamps

Fuse/Relay Location

115

116

117

118

401

R01
R02

R03

R04

R05

R06

R201

R202

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Fuse/Relay Location

R203

R301

R302

R303

R304

R305

Fuse Amp

Rating

PCM relay

Trailer tow

back-up lamp

relay

Heated PCV valve relay

Passenger Compartment Fuse

Panel Description

Fuse 32, Fuse 34, PCM solenoids and sensors Trailer tow 7–wire connector (back-up lamps)

Heated PCV valve

Battery saver

Fuel pump relay Fuel pump shut-off switch, PCM (fuel pump monitor), Fuel pump, Fuel pump driver module Roof rail lamps, Vanity mirror lamps, Map/Dome lamp, Glove box lamp, Cargo area lamp, Outside mirror puddle lamps, Instrument cluster (interior lamps) Dual note horn

Horn relay

relay

* Mini Fuses ** Maxi Fuses Note: Relays R301–R305 are not serviceable components; see your dealer or a qualified technician for assistance.

JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.

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Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

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+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

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Roadside Emergencies

+–

+–

4. Make the final connection of the negative (-) cable to the jump starting stud located in the rear of the engine compartment, near the battery. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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Roadside Emergencies

+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Also, wrecker towing the vehicle by the frame-mounted tow hooks is not recommended or advised. If your vehicle is equipped with air suspension, the air suspension control and the ignition must be turned off before being towed. Refer to Air suspension in the Driving chapter. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground. On 4x4 vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.

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If the vehicle is towed by other means or incorrectly, vehicle damage may occur. With a disabled vehicle (without access to wheel dollies, car hauling trailer or flatbed transport vehicle) your vehicle can be towed (all wheels on the ground) under the following conditions: Special Conditions: • Release the parking brake. • Turn the air suspension (if equipped) control to OFF. • Turn the ignition to the OFF/UNLOCKED position. • Place the transmission in N (Neutral). If the vehicle’s battery is discharged, refer to Automatic transmission operation in the Driving chapter for directions on how to move the gearshift lever out of the P (Park) position, for proper towing. • Do not exceed a distance of 50 miles (80 km). • Do not exceed 35 mph (56 km/h) vehicle speed. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.

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Customer Assistance

In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. 310

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Customer Assistance • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: • Three consumer representatives

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Customer Assistance • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation

on your vehicle ownership license.

relevant to the case.

dealership(s).

Company.

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Customer Assistance

before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford of Canada and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

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The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

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Customer Assistance

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

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Customer Assistance

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

car wash.

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

• If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.

WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained body-side cladding,

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Cleaning

roof racks, bumper step surfaces, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

covers.

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

engine block or other engine components.

that require cleaning and pressure rinse clean.

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Cleaning • Cover the highlighted areas to prevent water damage when cleaning

the engine.

• 5.4L 3V engine • Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your dealer.

• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

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Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.

INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then with a clean, dry cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.

Carpet & Upholstery Cleaner (ZC-54).

INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength • If grease or tar is present on the material, spot-clean the area first • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

with Motorcraft Spot and Stain Remover (ZC-14).

Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.

CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED) Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Clean the seat with a damp cloth, using a mild soap and water solution, if necessary.

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Cleaning

LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH EXPEDITION) Your leather seating surfaces have a clear, protective coating over the leather. For King Ranch Expedition leather seats, refer to separate section in this chapter. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Cleaner (ZC-11–A). Dry the area with a soft cloth.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

LEATHER SEATS FOR THE KING RANCH F-150 SUPERCREW ONLY (IF EQUIPPED) Your vehicle is equipped with seating covered in premium, top-grain leather which is extremely durable, but still requires special care and maintenance in order to ensure longevity and comfort. Regular cleaning and conditioning will maintain the appearance of the leather. Failure to care for the leather can result in drying out and fading of the material. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. First use a dry cloth then wipe with a damp cloth. Allow the area to dry, then apply conditioner. • Clean spills as quickly as possible. • Test any cleaner or stain remover on an inconspicuous part of the

leather as cleaners may darken the leather. For more specific cleaning information, contact the King Ranch Saddle Shop at 1–800–282–KING (5464).

• Do not spill coffee, ketchup, mustard, orange juice or oil-based

products on the leather as they may permanently stain the leather.

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Cleaning • Do not use household cleaning products, alcohol solutions, solvents or

cleaners intended for rubber, vinyl or plastics.

Scratches In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same