2014 Ford Escape Owners Manual

Memory Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: • Press and release the seek buttons to

hear the previous or next song.

• Press and hold the seek buttons to

reverse or fast forward in the current track.

• Press play or pause to play or pause

the audio.

• Press Replay to return to live audio if

you have been using the feature to replay audio.

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SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the touchscreen. Touch SIRIUS > Options.

Tune to the channel, to Cancel the alert or to Disable Alerts. If you are listening to a sporting event, you can save your favorite teams so that the system can alert you when they are playing on a satellite radio channel. Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) SIRIUS requires this number when communicating with you about your account. Direct Tune Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Touch Skip if you want to skip this channel. Touch Lock if you do not want anyone to listen to this channel. Touch Title or Artist to see song and artists on other stations. SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

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SIRIUS Satellite Radio Reception Factors and Troubleshooting

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

Potential reception issues For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interference and the audio system may mute.

Radio display

Cause

Action

Troubleshooting tips

Acquiring...

Sat Fault/SIRIUS System Failure.

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Invalid Channel.

Unsubscribed Channel.

The channel is no longer available. Your subscription does not include this channel.

No Signal.

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna.

No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

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Radio display

Cause

Action

Troubleshooting tips

Updating.

Update of channel programming in progress.

Call SIRIUS 1-888-539-7474.

Your satellite service is no longer available.

None found. Check Channel Guide.

Subscription Updated.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

"SIRIUS"

"SAT 2 preset <#>"

"SAT 3"

"SAT 3 preset <#>" "Sirius <0-223>"

"Sirius off" "Sirius on"

"Sports game"*

"Tune"** "Help"

* If you have said "Sports game", see the following "Sports game" chart. ** If you have said "Tune", see the following "Tune" chart.

SIRIUS Satellite Radio Voice Commands

If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel

controls. When prompted, say any of the following commands. If you are not listening to SIRIUS satellite radio, press the voice button and, after the tone, say "SIRIUS", then any of the following commands.

"SIRIUS"

""

"Preset <#>"

"SAT"

"SAT preset <#>"

"SAT 1"

"SAT 1 Preset <#>"

"SAT 2"

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"SPORTS GAME"

"Tune to the game"

"Tune to the game"

"Tune to the

game"

"Tune to the game"

"Help"

"TUNE"

""

"Preset <#>"

"SAT" "SAT 1"

"SAT 1 preset <#>"

"SAT 2"

"SAT 2 preset <#>"

"SAT 3"

"SAT 3 preset <#>" "Sirius <0-223>"

"Help"

CD

Press the lower left corner of the touchscreen, and then select the CD tab.

You can also advance and reverse the current track or current folder, if applicable. Repeat Touch this button to repeat the currently playing track, all tracks on the disc or turn the feature off if already on.

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Bass

Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Options Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Compression Touch this button to turn the compression feature on and off. Browse Touch this button to look through all available CD tracks. CD Voice Commands

Treble Balance and Fade

Speed Compensated Volume.

If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,

say any of the following commands. If you are not listening to a CD, press the voice button and, after the tone, say "CD", then any of the following commands.

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"CD" "Pause" "Play"

"Play next track"

"Play previous track" "Play track <1-512>"

"Repeat"

"Repeat folder"*

"Repeat off" "Repeat track"

"Shuffle"

"Shuffle CD"*

"Shuffle folder"*

"Shuffle off"

"Help"

*This applies to WMA or MP3 files only. SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 378).

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The SD card slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.

SD logo is a trademark of SD-3C, LLC. USB Port

The USB ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.

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Bass

Speed Compensated Volume.

Treble Balance and Fade

Sound Settings allows you to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Media Player Settings allows you to select more settings, which is under Media Player. See Settings (page 332). Device Information displays software and firmware information about the currently connected media device. Update Media Index indexes your device when you connect it for the first time and each time the content changes (such as adding or removing tracks) to make sure you have the latest voice commands available for all media on the device. Browse This feature allows you to view the contents of the device. It also allows you to search by categories, such as genre, artist or album. If you want to view song information such as Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art. You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.

This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. Playing Music from Your Device Note: The system is capable of indexing up to 30,000 songs.

Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options:

Repeat This feature replays the currently playing song or album. Shuffle Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre. Options Touch this button to view and adjust various media settings.

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"USB" or "SD CARD"

"Play podcast "

"Play podcast episode "

"Play similar music" "Play song "

"Play TV show "**

"Play TV show episode "**

"Play video "**

"Play video podcast "**

"Play video podcast episode "**

"Play video playlist "**

"Previous" "Repeat all" "Repeat off" "Repeat one"

"Shuffle"

"Shuffle album"

"Shuffle off" "What's this?"

"Help"

* If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse. When prompted, see the following "Browse" chart. ** These commands are only available in USB mode and are device-dependent.

Playing Video from Your Device To access and play video from your device, your vehicle's transmission must be in position P with the ignition in accessory mode. See Starting and Stopping the Engine (page 124). SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press the voice button on the steering

wheel controls. When prompted, say any of the following commands. If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say "USB" or "SD card", then any of the following commands.

"USB" or "SD CARD"

"Browse"*

"Next" "Pause" "Play"

"Play album "

"Play all"

"Play artist "

"Play audiobook "

"Play author "

"Play composer "

"Play folder " "Play genre "

"Play movie "**

"Play music video "**

"Play playlist "

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"BROWSE"

"Album "

"All albums" "All artists"

"All audiobooks"

"All authors"

"All composers"

"All folders" "All genres"

"All movies"*

"All music videos"*

"All playlists" "All podcasts"

"All songs"

"All TV shows"*

"All video playlists"*

"All video podcasts"*

"All videos"*

"Artist "

"Audiobook "

"Author "

"Composer "

"Folder " "Genre " "Playlist " "Podcast "

"BROWSE"

"TV show "*

"Video "*

"Video playlist "*

"Video podcast "*

"Help"

* This command is only available in USB mode and is device-dependent. Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as Unknown. In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. Bluetooth Audio Your system allows you to stream audio over your vehicle's speakers from your connected, Bluetooth-enabled cellular phone.

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To access, press the lower left corner on the touchscreen, then select the BT Stereo tab.

Bluetooth Audio Voice Commands

If you are listening to a Bluetooth audio device, press the voice button on the steering wheel

control. When prompted, say "Next song", "Pause", "Play" or "Previous song". If you are not listening to a Bluetooth audio device, press the voice button and, after the tone, say "Next song", "Pause", "Play" or "Previous song". A/V Inputs

WARNINGS

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

For safety reasons, do not connect or adjust the settings on your portable music player while your

vehicle is moving.

Store the portable music player in a secure location, such as the center console or the glove box, when your

vehicle is moving. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.

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Your A/V inputs allow you to connect an auxiliary audio/video source (such as a gaming systems or a personal camcorder) by connecting RCA cords (not included) to these input jacks. The jacks are yellow, red and white and are located either behind a small access door on the instrument panel or in your center console. You can also use the A/V inputs as an auxiliary input jack to play music from your portable music player over your vehicle's speakers. Plug in your 1/8 inch (3.5
millimeter) RCA adapter into the two left A/V input jacks (red and white). Press the lower left corner of the touchscreen, and then select A/V In. To use the auxiliary input jack feature, make sure that your portable music player is designed for use with headphones and that it is fully charged. You also need an audio extension cable with stereo male 1/8-inch (3.5 millimeter) connectors at one end and a RCA jack at the other. 1. Switch off the engine, radio and

portable music player. Set the parking brake and put the transmission in position P.

2. Attach one end of the audio extension cable to the headphone output of your player and the other end into the adapter in one of the two left A/V input jacks (white or red) inside the center console.

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3. Press the lower left corner on the

touchscreen. Select either a tuned FM station or a CD (if there is a CD already loaded into the system).

4. Adjust the volume as desired. 5. Turn the portable music player on and adjust the volume to ½ the maximum.

6. Press the lower left corner on the

touchscreen. Select the A/V In tab. (You should hear audio from your portable music player although it may be low.)

7. Adjust the sound on your portable

music player until it reaches the level of the FM station or CD by switching back and forth between the controls. In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. PHONE

Troubleshooting • Do not connect the audio input jack to a line level output. The jack only works correctly with devices that have a headphone output with a volume control.

• Do not set the portable music player's volume level higher than is necessary to match the volume of the CD or FM radio as this causes distortion and reduces sound quality. If the music sounds distorted at lower listening levels, turn the portable music player volume down. If the problem persists, replace or recharge the batteries in the portable media player.

•

• Control the portable media player in

the same manner when used with headphones, as the auxiliary input jack does not provide control (such as Play or Pause) over the attached portable media player.

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Phone Quick Dial Phonebook History Messaging Settings

Ending a call.

Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cellular phone’s functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone’s compatibility, see your phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

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Pairing Your Phone for the First Time

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cellular phone with SYNC. This allows you to use your phone in a hands-free manner. Note: Put the transmission in park (P). Switch on your vehicle ignition and the radio. 1. Touch Add Phone in the upper left corner of the touchscreen. Find SYNC appears on the screen, and instructs you to begin the pairing process from your device.

2. Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode. See your phone’s manual if necessary.

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SYNC may prompt you with more phone options. For more information on your phone's capability, see your phone's manual and visit the website. Making Calls

Press the voice button on your steering wheel controls. When prompted, say, "Call "

or say "Dial", then the desired number. To end the call or exit phone mode, press this phone button.

Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.

Accept the call by pressing Accept on the touchscreen or by pressing this phone button on

your steering wheel controls.

Reject the call by pressing Reject on the touchscreen or by pressing this phone button on

your steering wheel controls. Ignore the call by doing nothing. SYNC logs it as a missed call. Phone Menu Options Press the top left corner on your touchscreen to select from the following options: Phone Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose to: • Mute the call. • Put the call on hold. •

Turn on the privacy feature.

Note: Select SYNC, and a six-digit PIN appears on your device. 3.

If prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step.

4. When prompted on your phone’s

display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone.

5. The display indicates when the pairing

is successful.

SYNC may prompt you with more phone options. For more information on your phone's capability, see your phone's manual and visit the website. Pairing Subsequent Phones Note: Put the transmission in park (P). Switch on your vehicle ignition and the radio. 1. Press the Phone corner of the

touchscreen > Settings > BT Devices > Add Device.

2. Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode. See your phone’s manual if necessary.

Note: Select SYNC, and a six-digit PIN appears on your device. 3.

If prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step.

4. When prompted on your phone’s

display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone.

5. The display indicates when the pairing

is successful.

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Text Messaging Note: Downloading and sending text messages using Bluetooth are phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: SYNC does not download read text messages from your phone. You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, such as LOL. 1. Touch the top left corner of the display

to access the Phone menu.

Send Text.

Listen (speaker icon).

2. Select Messaging. 3. Choose from the following: • • Dial. • • View. • Delete. Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are phone-dependent features. 1. Touch the top left corner of the display

to access the Phone menu.

2. Touch Messaging > Send Text. 3. Enter a phone number or choose from

your phonebook.

4. You can select from the following

options:

Join two calls. End the call.

• • Quick Dial Set up favorite contacts from your phonebook or history folder. Phonebook Touch this button to access and call any contacts in your previously downloaded phone book. The system places the entries in alphabetical categories summarized at the top of the screen. To switch on contact picture settings, if your device supports this feature, press Phone > Settings > Manage Phonebook > Download photos from Phonebook > On. History After you connect your Bluetooth-enabled phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to your Favorites or to Quick Dial. Note: This is a phone-dependent feature. If your phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. Messaging Send text messages using your touchscreen. See Text messaging later in this section. Settings Touch this button to access various phone settings, such turning Bluetooth on and off, managing your phonebook and more. See Phone settings later in this section.

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When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your phone. You can press: • View to view the text message. •

Listen for SYNC to read the message to you.

• Dial to call the contact. Ignore to exit the screen. • Phone Settings Press Phone > Settings. Bluetooth Devices Touch this tab to connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Touch this tab to turn Bluetooth off or on. Do Not Disturb Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 911 Assist Turn on or turn off the 911 Assist feature. See Information (page 365). Phone Ringer Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired phone’s ring tone, a beep, text-to-speech or a silent notification.

• Send, which sends the message as it

is.

• Edit Text, which allows you to customize the pre-defined message or create a message on your own.

You can then preview the message, verify the recipient as well as update the message list.

Text message options

I’ll call you back in a few minutes.

I just left, I’ll be there soon. Can you give me a call?

I’m on my way.

I’m running a few minutes late.

I’m ahead of schedule, so I’ll be there

early.

I’m outside.

I’ll call you when I get there.

OK Yes No

Thanks

Stuck in traffic. Call me later.

LOL

Receiving a Text Message Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving.

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"PHONE"

"Call on other"

"Call voicemail"

"Dial"

"Do not disturb off" "Do not disturb on"

"Forward text messages"

"Go to hands free"*

"Hold call off"*

"Hold on"*

"Join calls"*

"Listen to text message <#>"

"Listen to text messages"

"Messages"**

"Mute call"* "Pair phone"

"Privacy on"*

"Read text message"

"Reply to text messages"

"Turn ringer off" "Turn ringer on"

Text Message Notification Select a text message notification, if supported by your phone. Choose from possible system alert tones, text-to-speech or silent. Internet Data Connection If your phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to switch off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. Manage Phonebook Touch this button to access features such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode. Phone Voice Commands

Press the voice button on the steering wheel controls. When prompted, say any of the

following commands:

"PHONE"

"Call"

"Call "

"Call at home" "Call at work" "Call on cell"

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"PHONE"

"Unmute call"*

"Help"

* This command is only available during an active call. ** If you say "Messages", see the following "Messages" chart for additional commands.

INFORMATION

"MESSAGES"

"Call"

"Forward text messages"

"Listen to text message <#>"

"Listen to text messages" "Reply to text messages"

"Help"

Item

Message

SYNC Services Travel Link Alerts Calendar SYNC-Applications

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Under the information menu, you can access the following features:

Message

SYNC Services Travel Link Alerts Calendar SYNC-Applications

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If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab. SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 359). Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services.

Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands

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1. Press the voice button. 2. When prompted, say "Services". This

initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone.

3. Once you connect to the service, follow

the voice prompts to request the desired service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

4. Say, "Services" to return to the Services

main menu or for help, say, "Help". Connecting to SYNC Services Using the Touchscreen

If your vehicle is equipped with Navigation, press the Information button.

If your vehicle is not equipped with Navigation, press the green tab on your touchscreen. 1. Select Connect to Services to initiate

an outgoing call to SYNC Services using your phone.

2. Once connected, follow the voice prompts to request your desired Service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

3. Say, "Services" to return to the Services

main menu or for help, say, "Help". Receiving Turn-by-Turn Directions 1. When connected to SYNC Services,

say "Directions" or "Business search". To find the closest business or type of business to your current location, just say "Business search" and then "Search near me". If you need further

assistance in finding a location you can say "Operator" at any time within a Directions or Business search to speak with a live operator. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support.

2. Follow the voice prompts to select your Destination. After the route download is finished, the phone call automatically ends.

If your vehicle is not equipped with Navigation: •

Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts.

• When on an active route, you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.

If you miss a turn, SYNC automatically asks if you want the route updated. Just say, "Yes" when prompted and the system delivers a new route to your vehicle. If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 378).

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Disconnecting from SYNC Services 1. Press and hold the hang-up phone

SYNC Services Quick Tips

button on the steering wheel.

2. Say "Good-bye" from the SYNC

Services main menu.

Message

Personalizing

Push to interrupt

Portable

Action and Description

You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, for example Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.

SYNC Services Voice Commands

When a route has been downloaded (non-navigation systems), press the voice button

on the steering wheel controls. When prompted, say any of the following commands:

Services

Voice command

Voice command

Services Update route Help

Cancel route Navigation voice off Navigation voice on Next turn Route status Route summary

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Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available. Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. Sirius Travel Link Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the

following commands:

Sirius Travel Link (If Equipped)

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.

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Sirius Travel Link

Voice command

5-day weather forecast Fuel prices Movie listings Sports headlines

Sports schedules

Sports scores

Traffic Weather Weather map Help * If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart. Sports-Related Commands Voice command

Baseball College basketball College football Golf MLS My teams NBA NFL

Voice command

NHL WNBA Help Additional Sports-Related Voice Commands

Voice command

Baseball headlines Baseball schedule Baseball scores College basketball headlines College basketball schedule College basketball scores College football headlines College football schedule College football scores Golf headlines Golf leaderboard Golf schedule MLS headlines MLS schedule MLS scores Motor sports headlines Motor sports order Motor sports schedule My team headlines My teams schedule My teams scores

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Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Calendar

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month. 911 Assist (If Equipped)

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay

response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly.

Note: The SYNC 911 Assist feature must be set on prior to the incident.

Voice command

NBA headlines NBA schedule NBA scores NFL headlines NFL schedule NFL scores NHL headlines NHL schedule NHL scores WNBA headlines WNBA schedule WNBA scores Help Alerts

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.

Press Alerts, and then choose from any of the following services:

Message View Delete Delete All

Action and Description

The complete message The message Messages

This screen displays any system messages (such as an SD card fault).

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If your vehicle is equipped with Navigation, touch the I (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Then select:

Message

Apps 911 Assist On

You can also access 911 Assist by pressing the Setting icon and then selecting:

Message

Settings Phone 911 Assist You can also select: Help 911 Assist

To make sure that 911 Assist works properly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on prior to the incident. You must pair and connect a Bluetooth-enabled and compatible phone to SYNC.

Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag, excluding knee airbags and rear inflatable safety belts where fitted or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 34). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 187). Important information regarding the fuel pump shut-off is in this chapter. Setting 911 Assist On

•

•

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911 Assist May Not Work If: •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phone(s) thrown from your vehicle are the ones paired and connected to the system.

•

•

911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report WARNING

Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: This feature is only available in the United States.

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the United States, Canada or in a territory in which 911 is the emergency number.

•

In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: •

SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.

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Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information. • • Open recalls and Field Service Actions. Items noted during vehicle inspections • by your authorized dealer that still need servicing.

Scheduled maintenance.

Making a Report

If you want to run a report by using the touchscreen, select:

Message

Apps Vehicle Health Report

You can also run a vehicle health report by voice command.

Press the voice button and when prompted say:

Voice command

vehicle [health] report Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information. CLIMATE

Press the lower right corner on the touchscreen to access your climate control features.

Depending on your vehicle line and option package, your climate screen may look different from the screen shown here.

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Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system. Passenger settings: Touch + or – to adjust the temperature. Fan speed: Touch + or - to adjust fan speed. DUAL: Touch to switch on the passenger temperature control. Recirculated air: Touch to turn the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when MAX A/C or MAX defrost is selected and may be engaged manually in any airflow mode except defrost. It may also turn off in all airflow modes except MAX A/C and MAX defrost to reduce fog potential. MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation. MAX A/C distributes air through instrument panel vents and may help reduce odors from entering your vehicle. MAX A/C is more economical and efficient than normal A/C mode. A/C: Touch to turn the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency. A/C engages automatically in MAX A/C, defrost and footwell/defrost. AUTO: Touch to engage automatic operation, then set the temperature using the temperature control. The system automatically controls fan speed, airflow distribution, A/C on or off and the use of fresh or recirculated air.

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Manual airflow distribution controls:Footwell and Defrost: Distributes air through the windshield defroster vents, demister vents, floor vents and rear seat floor vents, and provides outside air to reduce window fogging. Panel: Distributes air through the instrument panel vents.Panel and Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents. Floor: Distributes air through the demister vents, floor vents and rear seat floor vents. Defrost: Touch to clear the windshield of fog and thin ice. Touch again to return to the previous airflow selection. When on, defrost provides outside air to reduce window fogging and distributes air through the windshield defroster vents and demister vents. MAX Defrost: Distributes outside air through the windshield air vents and automatically switches the air conditioning on. The fan is set to the highest speed and the temperature to HI. When the air distribution is set in this position, you are unable to select recirculated air or manually adjust the fan speed and temperature control. Driver settings: Touch + or – adjust the temperature.

Climate Control Voice Commands

Press the voice button on the steering wheel controls. When prompted, say any of the

following commands:

Climate Control Commands

"Climate automatic"

"Climate off" "Climate on"

"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees"

"Help"

There are additional climate control commands but in order to access them, you have to say "Climate" first. When the system is ready to listen, you may say any of the following commands:

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"CLIMATE"

"A/C off" "A/C on"

"Automatic" "Defrost off" "Defrost on" "Dual off" "Floor on"

"Fan decrease"

"Fan increase"

"Floor off"

"Floor windshield panel on"

"MAX A/C off" "MAX A/C on"

"Max defrost off" "Max defrost on"

"Max fan" "Min fan"

"Off" "On"

"Panel floor on"

"Panel on" "Panel off" "Recirc off" "Recirc on"

"Temperature"*

"Temperature <15.5-29.5> degrees" "Temperature <60-85> degrees"

"Temperature decrease"

"Temperature high"

"Temperature increase"

"Temperature low" "Windshield floor on" "Windshield panel on"

"Help"

* If you say "Temperature", you can then say any of the commands in the following chart.

"TEMPERATURE"

"<15.5-29.5> degrees" "<60-85> degrees"

"High" "Low" "Help"

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Destination City Center

Map

Edit Route Cancel Route

1. Enter the necessary information into

the highlighted text fields (in any order). For address destination entry, the Go! button appears once you enter all the necessary information. Pressing the Go! button makes the address location appear on the map. If you choose Previous Destination, the last 20 destinations you have selected appear.

2. Select Set as Dest to make this your destination. You can also choose to set this as a waypoint (have the system route to this point on the way to your current destination) or save it as a favorite. The system considers any Avoid Areas selections in its route calculation.

•

3. Choose from up to three different types of routes, and then select Start Route. Fastest: Uses the fastest moving roads possible. Shortest: Uses the shortest distance possible. Eco Route: Uses the most fuel-efficient route.

•

•

You can cancel the route or have the system demo the route for you. Select Route Prefs to set route preferences like avoiding freeways, tollroads, ferries and car trains as well as to use or not use high-occupancy vehicle lanes. (High-occupancy vehicle lanes are also known as carpool or diamond lanes. People who ride in buses, vanpools or carpools use these lanes.)

NAVIGATION (If Equipped) Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. Your navigation system is comprised of two main features, destination mode and map mode. To set a destination, press the green corner of your touchscreen, then the Dest button when it appears. See Setting a destination later in this chapter. To view the navigation map and your vehicle's current location, touch the green bar in the upper right hand corner of the touchscreen, or, press Dest, then Map. See Map mode later in this chapter. Setting a Destination Press the green corner of your touchscreen, then the Dest button when it appears. Choose any of the following:

Destination My Home Favorites

Previous Destinations

Point of Interest

Emergency

Street Address Intersection

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