2014 Ford Escape Owners Manual

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2014 ESCAPE Owner’s Manual ’ fordowner.com ford.ca EJ5J 19A321 AB | April 2014 | Fourth Printing | Owner’s Manual | Escape | Litho in U.S.A. The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: 20140317110517 Table of Contents Introduction About This Manual...........................................7 Symbols Glossary.............................................7 Data Recording..................................................9 California Proposition 65..............................11 Perchlorate.........................................................11 Ford Credit..........................................................11 Replacement Parts Recommendation........................................11 Special Notices................................................12 Mobile Communications Equipment.....................................................12 Export Unique Options..................................13 Child Safety General Information.......................................14 Installing Child Seats.....................................15 Booster Seats...................................................21 Child Seat Positioning..................................23 Child Safety Locks.........................................24 Safety Belts Principle of Operation..................................26 Fastening the Safety Belts..........................27 Safety Belt Height Adjustment................30 Safety Belt Warning Lamp and Indicator Chime.............................................................30 Safety Belt Minder..........................................31 Child Restraint and Safety Belt Maintenance................................................32 Personal Safety System™ Personal Safety System™..........................33 Supplementary Restraints System Principle of Operation..................................34 Driver and Passenger Airbags....................35 Front Passenger Sensing System............36 Side Airbags.....................................................38 Driver Knee Airbag.........................................39 Safety Canopy™............................................39 Crash Sensors and Airbag Indicator.........41 Airbag Disposal...............................................42 Keys and Remote Controls General Information on Radio Frequencies..................................................43 Remote Control..............................................43 Replacing a Lost Key or Remote Control............................................................47 MyKey™ Principle of Operation..................................48 Creating a MyKey...........................................49 Clearing All MyKeys.......................................49 Checking MyKey System Status................51 Using MyKey With Remote Start Systems.........................................................52 MyKey Troubleshooting...............................53 Locks Locking and Unlocking.................................55 Manual Liftgate..............................................59 Power Liftgate................................................60 Keyless Entry....................................................62 Security Passive Anti-Theft System........................64 Anti-Theft Alarm............................................65 Steering Wheel Adjusting the Steering Wheel...................66 Audio Control..................................................66 Voice Control...................................................68 Cruise Control.................................................68 Information Display Control......................68 Wipers and Washers Windshield Wipers.........................................70 Escape (TM2) , enUSA Table of Contents Remote Start.................................................108 Seats Sitting in the Correct Position...................110 Head Restraints.............................................110 Manual Seats..................................................112 Power Seats.....................................................113 Memory Function..........................................114 Rear Seats........................................................115 Heated Seats..................................................116 Rear Seat Armrest.........................................116 Universal Garage Door Opener Universal Garage Door Opener.................117 Auxiliary Power Points Auxiliary Power Points.................................121 Storage Compartments Center Console..............................................123 Overhead Console........................................123 Starting and Stopping the Engine General Information....................................124 Ignition Switch...............................................124 Keyless Starting.............................................124 Starting a Gasoline Engine........................125 Engine Block Heater....................................128 Fuel and Refueling Safety Precautions......................................130 Fuel Quality......................................................131 Running Out of Fuel.....................................132 Refueling..........................................................133 Fuel Consumption........................................134 Emission Control System..........................135 Autowipers........................................................70 Windshield Washers.......................................71 Rear Window Wiper and Washers...........72 Lighting Lighting Control...............................................73 Autolamps.........................................................73 Instrument Lighting Dimmer......................74 Headlamp Exit Delay....................................74 Daytime Running Lamps.............................75 Front Fog Lamps.............................................75 Direction Indicators........................................75 Interior Lamps..................................................75 Ambient Lighting.............................................77 Windows and Mirrors Power Windows..............................................78 Exterior Mirrors................................................79 Interior Mirror...................................................80 Sun Visors..........................................................81 Moonroof............................................................81 Instrument Cluster Gauges...............................................................83 Warning Lamps and Indicators................85 Audible Warnings and Indicators.............87 Information Displays General Information.....................................89 Trip Computer..................................................91 Information Messages..................................92 Climate Control Manual Climate Control............................102 Automatic Climate Control......................103 Hints on Controlling the Interior Climate.........................................................105 Heated Windows and Mirrors..................108 Cabin Air Filter...............................................108 Escape (TM2) , enUSA Table of Contents Transmission Automatic Transmission...........................138 Four-Wheel Drive Principle of Operation..................................141 Using Four-Wheel Drive..............................141 Brakes General Information....................................146 Hints on Driving With Anti-Lock Brakes...........................................................146 Parking Brake..................................................147 Hill Start Assist..............................................147 Traction Control Principle of Operation................................148 Using Traction Control...............................148 Stability Control Principle of Operation................................149 Using Stability Control...............................150 Parking Aids Parking Aid.......................................................151 Active Park Assist.........................................153 Rear View Camera........................................157 Cruise Control - Vehicles With: Cruise Control Principle of Operation................................160 Using Cruise Control...................................160 Driving Aids Blind Spot Information System...............161 Eco Mode.........................................................165 Steering............................................................165 Load Carrying Rear Under Floor Storage..........................167 Luggage Covers.............................................167 Roof Racks and Load Carriers.................168 Load Limit.......................................................169 Towing Towing a Trailer..............................................177 Trailer Sway Control....................................178 Recommended Towing Weights.............178 Essential Towing Checks..........................180 Towing Points.................................................181 Transporting the Vehicle............................182 Towing the Vehicle on Four Wheels......183 Driving Hints Breaking-In.....................................................184 Economical Driving......................................184 Driving Through Water................................185 Floor Mats.......................................................185 Roadside Emergencies Roadside Assistance...................................187 Hazard Warning Flashers..........................188 Fuel Shutoff...................................................188 Jump Starting the Vehicle.........................188 Post-Crash Alert System...........................190 Customer Assistance Getting the Services You Need.................191 In California (U.S. Only).............................192 The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................193 Utilizing the Mediation/Arbitration Program (Canada Only)........................193 Getting Assistance Outside the U.S. and Canada.........................................................194 Ordering Additional Owner's Literature.....................................................195 Reporting Safety Defects (U.S. Only).............................................................195 Reporting Safety Defects (Canada Only).............................................................196 Escape (TM2) , enUSA Table of Contents Cleaning the Windows and Wiper Blades...........................................................231 Cleaning the Interior....................................231 Cleaning the Instrument Panel and Instrument Cluster Lens.........................231 Cleaning Leather Seats..............................232 Repairing Minor Paint Damage...............233 Cleaning the Alloy Wheels.......................233 Vehicle Storage.............................................233 Wheels and Tires General Information...................................236 Tire Care..........................................................238 Using Snow Chains.....................................252 Tire Pressure Monitoring System...........253 Changing a Road Wheel...........................256 Technical Specifications..........................260 Capacities and Specific- ations Engine Specifications................................262 Motorcraft Parts...........................................263 Vehicle Identification Number................263 Vehicle Certification Label.......................264 Transmission Code Designation............265 Technical Specifications..........................266 Audio System General Information...................................270 Audio unit - Vehicles With: AM/FM/ CD...................................................................271 Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273 Audio unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................275 Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................277 Audio unit - Vehicles With: Sony AM/FM/ CD..................................................................279 Digital Radio..................................................282 Satellite Radio..............................................284 Fuses Fuse Specification Chart............................197 Changing a Fuse..........................................205 Maintenance General Information...................................207 Opening and Closing the Hood..............207 Under Hood Overview - 1.6L EcoBoost™...............................................209 Under Hood Overview - 2.0L EcoBoost™.................................................210 Under Hood Overview - 2.5L.....................211 Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L.................................................................212 Engine Oil Dipstick - 1.6L EcoBoost™.................................................212 Engine Oil Check...........................................212 Engine Coolant Check.................................213 Automatic Transmission Fluid Check............................................................216 Brake Fluid Check.........................................216 Power Steering Fluid Check......................216 Washer Fluid Check......................................217 Fuel Filter..........................................................217 Changing the 12V Battery...........................217 Checking the Wiper Blades......................219 Changing the Wiper Blades......................219 Adjusting the Headlamps........................220 Removing a Headlamp...............................221 Changing a Bulb...........................................222 Bulb Specification Chart...........................225 Changing the Engine Air Filter.................227 Vehicle Care General Information...................................229 Cleaning Products.......................................229 Cleaning the Exterior..................................229 Waxing.............................................................230 Cleaning the Engine....................................230 Escape (TM2) , enUSA Table of Contents Audio Input Jack...........................................287 USB Port..........................................................287 Media Hub......................................................288 SYNC™ General Information...................................289 Using Voice Recognition............................291 Using SYNC™ With Your Phone............293 SYNC™ Applications and Services......304 Using SYNC™ With Your Media Player............................................................310 SYNC™ Troubleshooting..........................318 MyFord Touch™ General Information...................................324 Settings............................................................332 Entertainment...............................................342 Phone...............................................................359 Information....................................................365 Climate............................................................374 Navigation......................................................378 Accessories Accessories....................................................386 Appendices End User License Agreement.................388 Extended Service Plan (ESP) Extended Service Plan (ESP).................403 Scheduled Maintenance General Maintenance Information.......405 Normal Scheduled Maintenance.........408 Special Operating Conditions Scheduled Maintenance...............................................411 Scheduled Maintenance Record............414 Escape (TM2) , enUSA 6 Escape (TM2) , enUSA Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to your vehicle. Note: Some of the illustrations in this manual may be used for different models, so may appear different to you on your vehicle. However, the essential information in the illustrations is always correct. Note: Always use and operate your vehicle in line with all applicable laws and regulations. Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle. This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat. Escape (TM2) , enUSA Right-hand side Left-hand side Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle. Safety alert See Owner's Manual Air conditioning system Anti-lock braking system Avoid smoking, flames or sparks E154903E162384Introduction Battery Battery acid Brake fluid - non petroleum based Brake system Cabin air filter Check fuel cap Engine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog lamps Child safety door lock or unlock Fuel pump reset Child seat lower anchor Fuse compartment Child seat tether anchor Hazard warning flashers Cruise control Do not open when hot Engine air filter Engine coolant Heated rear window Heated windshield Interior luggage compartment release Jack Engine coolant temperature Keep out of reach of children Lighting control Escape (TM2) , enUSA E71340E91392E161353Introduction Low tire pressure warning Maintain correct fluid level Note operating instructions Panic alarm Parking aid Parking brake Power steering fluid Power windows front/rear Power window lockout Service engine soon Side airbag Shield the eyes Stability control Windshield wash and wipe DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See SYNC™ (page 289). Event Data Recording This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. Escape (TM2) , enUSA E139213E167012Introduction and The event data recorder in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger safety belts were buckled/fastened; • How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and • How fast the vehicle was traveling; • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See SYNC™ (page 289). Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions. See SYNC™ (page 289). 10 Escape (TM2) , enUSA Introduction REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging. Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. Collision Repairs We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts. CALIFORNIA PROPOSITION 65 WARNING Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. PERCHLORATE Certain components in your vehicle such as airbag modules, safety belt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. For more information visit: Web Address www.dtsc.ca.gov/hazardouswaste/ perchlorate FORD CREDIT (U.S. Only) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience we offer a number of ways to contact us, as well as help manage your account. Phone: 1-800-727-7000 For more information regarding Ford Credit, as well as to access Account Manager, please go to www.fordcredit.com. 11 Escape (TM2) , enUSA Introduction Warranty on Replacement Parts Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Manual that is provided to you along with your Owner’s Manual. Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNINGS Failure to follow the specific warnings and instructions could result in personal injury. See Supplementary Restraints System (page 34). Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag. Notice to Owners of Pickup Trucks and Utility Type Vehicles WARNING Utility vehicles have a significantly higher rollover rate than other types of vehicles. Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death. Using Your Vehicle With a Snowplow Do not use this vehicle for snowplowing. Your vehicle is not equipped with a snowplowing package. Using Your Vehicle as an Ambulance Do not use this vehicle as an ambulance. Your vehicle is not equipped with the Ford Ambulance Preparation Package. MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios. 12 Escape (TM2) , enUSA Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Manual for all other required information and warnings. 13 Escape (TM2) , enUSA Child Safety WARNINGS requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or go to http://www.nhtsa.dot.gov. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, locate your local St. John Ambulance office by searching for St. John Ambulance on the internet, or Transport Canada at 1-800-333-0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. GENERAL INFORMATION See the following sections for directions on how to properly use safety restraints for children. WARNINGS Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child. All children are shaped differently. The recommendations for safety restraints are based on probable child height, age and weight thresholds from National Highway Traffic Safety Administration and other safety organizations, or are the minimum 14 Escape (TM2) , enUSA Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger). Small children Larger children Children who have outgrown or no longer properly fit in a child safety seat (gener- ally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recom- mended by child restraint manufacturer). Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat). Use a belt-positioning booster seat. Use a vehicle safety belt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat back upright. INSTALLING CHILD SEATS Child Seats • You are required by law to properly use safety seats for infants and toddlers in the United States and Canada. • Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle. • When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 36). 15 Escape (TM2) , enUSA E142594Child Safety Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNINGS Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. Airbags can kill or injure a child in a child seat. Children 12 and under should be properly restrained in the rear seat whenever possible. Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. When installing a child safety seat with combination lap and shoulder belts: • Use the correct safety belt buckle for that seating position. Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • • • Place the vehicle seat upon which the child seat will be installed in the upright position. • Put the safety belt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip. Perform the following steps when installing the child seat with combination lap and shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 16 Escape (TM2) , enUSA E142528E142529Child Safety 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. Note: The automatic locking mode is available on the front passenger and rear seats. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode. 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. 17 Escape (TM2) , enUSA E142530E142531E142875E142533Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) WARNINGS Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. The LATCH system is composed of three vehicle anchor points: two lower anchors located where seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position. LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use safety belts to attach the child seat, however the safety belt can still be used to attach the child seat. For forward-facing child seats, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child seat. 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt. 9. Attach the tether strap (if the child seat is equipped). 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Certified Passenger Seat Technician. 18 Escape (TM2) , enUSA E142534Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle. The lower anchors at the center of the second row rear seat are spaced 18 inches (46 centimeters) apart. A child seat with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child seats (with attachments on belt webbing) can only be used at this seating position provided that the child seat manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor. Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to your vehicle. The seat should move less than one inch when you do this for a proper installation. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown. Follow the child seat manufacturer's instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps. Attach LATCH lower attachments of the child seat only to the anchors shown. 19 Escape (TM2) , enUSA E142535E144054Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Using Tether Straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in your vehicle. Once the child safety seat has been installed using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. The tether strap anchors in your vehicle are in the following positions (shown from top view): Perform the following steps to install a child safety seat with tether anchors: Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching your vehicle seat gives the best protection in a severe crash. 1. Route the child safety seat tether strap over the back of the seat. For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint. If needed, the head restraints can also be removed. 2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are labeled with the tether strap symbol and are partially covered by the gap panel. Pull the panel back to fully expose the anchors. 20 Escape (TM2) , enUSA E142537E142538Child Safety recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: • Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? Is the shoulder belt centered on the shoulder and chest? • • Can the child stay seated like this for the whole trip? Always use booster seats in conjunction with your vehicle lap and shoulder belt. 3. Clip the tether strap to the anchor as shown. 4. Tighten the child safety seat tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. BOOSTER SEATS WARNING Never place, or allow a child to place, the shoulder belt under a child's arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to 100 pounds (45 kilograms) if 21 Escape (TM2) , enUSA E142539E142595Child Safety Types of Booster Seats Backless booster seats • If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat. • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips. 22 Escape (TM2) , enUSA E68924E70710E142596Child Safety WARNINGS warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash, which may result in serious injury or death. Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a crash. Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. Never place, or allow a child to place, the shoulder belt under a child's arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. To avoid risk of injury, do not leave children or pets unattended in your vehicle. If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions. CHILD SEAT POSITIONING WARNINGS Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and 23 Escape (TM2) , enUSA E142597Child Safety Recommendations for attaching child safety restraints for children Restraint Use any attachment method as indicated below by X type Combined weight of child and restraint child seat LATCH (lower anchors only) Safety belt and top tether anchor LATCH (lower anchors and top tether anchor) Safety belt only Safety belt and LATCH (lower anchors and top tether anchor) Rear facing child seat Rear facing child seat Forward facing child seat Forward facing Up to 65 lb (29.5 kg) Over 65 lb (29.5 kg) Up to 65 lb (29.5 kg) Over 65 lb (29.5 kg) child seat Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 110). CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. 24 Escape (TM2) , enUSA E112197Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. 25 Escape (TM2) , enUSA Safety Belts WARNINGS Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. All seating positions in this vehicle have lap and shoulder safety belts. All occupants of the vehicle should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. The safety belt system consists of: • • lap and shoulder safety belts shoulder safety belt with automatic locking mode, (except driver safety belt) height adjuster at the front outboard seating positions retractor and anchor pretensioner at the front outboard seating positions belt tension sensor at the front outboard passenger seating position safety belt warning light and chime crash sensors and monitoring system with readiness indicator. PRINCIPLE OF OPERATION WARNINGS Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To reduce the risk of injury, make sure children sit where they can be properly restrained. Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash. All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a safety belt. Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. When possible, all children 12 years old and under should be properly restrained in a rear seating position. Escape (TM2) , enUSA • • • • • 26 Safety Belts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated. This helps increase the effectiveness of the safety belts. In frontal crashes, the safety belt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags. FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 27 Escape (TM2) , enUSA 2. To unfasten, press the release button and remove the tongue from the buckle. When in use, the rear safety belts should be placed in the belt guides on the outboard seatbacks. Using Safety Belts During Pregnancy WARNING Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure. E142587E142588E142589Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions. Children 12 years old and under should be properly restrained in a rear seating position whenever possible. See Child Safety (page 14). Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. Safety Belt Locking Modes WARNINGS After any vehicle crash, the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. BELT AND RETRACTOR ASSEMBLY MUST BE REPLACED if the safety belt assembly automatic locking retractor feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in crashes. 28 Escape (TM2) , enUSA E142590Safety Belts 3. Return the seatback to its desired upright position. For vehicles with rear seats that do not recline or are locked with the seat in its full rear recline position: 1. Grasp the safety belt webbing at the top of the seatback. 2. Pull the safety belt webbing forward, firmly. 3. After pulling the safety belt forward, allow the safety belt to feed back into the safety belt retractor as much as possible. If necessary, press the seatback down to allow the safety belt webbing to retract further. 4. The safety belt should then unlock. 5. If the safety belt does not unlock, repeat steps 1-3. Safety Belt Extension Assembly WARNING Do not use extensions to change the fit of the shoulder belt across the torso. If the safety belt is too short when fully extended, you can obtain a safety belt extension assembly from an authorized dealer. Use only extensions manufactured by the same supplier as the safety belt. Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. How to Use the Automatic Locking Mode 1. Buckle the combination lap and shoulder belt. 2. Grasp the shoulder portion and pull downward until the entire belt is pulled out. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and turn on the vehicle sensitive (emergency) locking mode. How to Extract Safety Belts in the Rear Outboard Positions Safety belts in the rear outboard positions can lock if the seatback is returned firmly to its upright position. You can unlock the safety belts using the following procedures. For vehicles where the rear seats recline: 1. Recline the seat to its full rear recline position. 2. The safety belt should then unlock. 29 Escape (TM2) , enUSA E142591Safety Belts SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash. To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place. SAFETY BELT WARNING LAMP AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is turned to the on position... The driver's safety belt is buckled while the indicator light is illuminated and the warning chime is sounding... The safety belt warning light illuminates 1- 2 minutes and the warning chime sounds 4-8 seconds. The safety belt warning light and warning chime turn off. The driver's safety belt is buckled before the ignition switch is turned to the on posi- tion... The safety belt warning light and indicator chime remain off. 30 Escape (TM2) , enUSA E87511Safety Belts SAFETY BELT MINDER Belt-Minder™ This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver or front passenger seat is occupied and the safety belt is unbuckled. The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid activating the Belt-Minder feature for objects placed in the front passenger seat, warnings will only be given to large front seat occupants as determined by the front passenger sensing system. If the Belt-Minder warnings have expired (warnings for about five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature. If... Then... The Belt-Minder feature will not activate. The Belt-Minder feature is activated - the safety belt warning light illuminates and the warning chime sounds for six seconds every 25 seconds, repeating for about five minutes or until the safety belts are buckled. The Belt-Minder feature is activated - the safety belt warning light illuminates and the warning chime sounds for six seconds every 25 seconds, repeating for about five minutes or until the safety belts are buckled. The driver and front passenger safety belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver or front passenger safety belt is not buckled when your vehicle has reached at least 6 mph (9.7 km/h) and 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver or front passenger safety belt becomes unbuckled for about one minute while your vehicle is traveling at least 6 mph (9.7 km/h) and more than 1-2 minutes have elapsed since the ignition switch has been turned to on... 31 Escape (TM2) , enUSA Safety Belts 4. While the safety belt warning light is on, buckle and then unbuckle the safety belt. After Step 4, the safety belt warning light will flash for confirmation. This will disable the feature for that seating position if it is currently enabled. This will enable the feature for that seating position if it is currently disabled. • • CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle safety belt assemblies, including retractors, buckles, front safety belt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat back (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Safety belt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted. Properly care for safety belts. See Vehicle Care (page 229). Deactivating and Activating the Belt-Minder Feature WARNING While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use your vehicle. To reduce the risk of injury, do not deactivate or activate the system while driving your vehicle. Note: The driver and front passenger warning are deactivated and activated independently. When deactivating or activating one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 - 4 thoroughly before proceeding with the programming procedure. Before following the procedure, make sure that: • • • • The parking brake is set. The transmission is in park (P). The ignition is off. The driver and front passenger safety belts are unbuckled. 1. Turn the ignition on. Do not start the engine. 2. Wait until the safety belt warning light turns off (about one minute). After Step 2, wait an additional five seconds before proceeding with Step 3. Once Step 3 is started, the procedure must be completed within 60 seconds. 3. For the seating position being disabled, buckle then unbuckle the safety belt four times at a moderate speed, ending in the unbuckled state. After Step 3, the safety belt warning light will turn on. 32 Escape (TM2) , enUSA Personal Safety System™ How Does the Personal Safety System Work? The Personal Safety System can adapt the deployment strategy of the safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the restraints control module. During a crash, the restraints control module may deploy the safety belt pretensioners, one or both stages of the dual-stage airbags based on crash severity and occupant conditions. The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations. The Vehicle Personal Safety System consists of: • Driver and passenger dual-stage airbag supplemental restraints. Front seat outboard safety belts with pretensioners, energy management retractors and safety belt usage sensors. • Driver seat position sensor. • • Passenger airbag off and on indicator Front passenger sensing system. lamp. Front crash severity sensors. • • Restraints control module with impact and safing sensors. • Restraint system warning light and backup tone. The electrical wiring for the airbags, crash sensors, safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system and indicator lights. • • 33 Escape (TM2) , enUSA Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic. While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions

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2014 Ford Escape Owners Manual