2004 Ford E 350 Owners Manual

Owners Guide (post-2002-fmt) USA English (fus)

Roadside Emergencies

Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

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Except for commercial stripped chassis vehicles, this switch is located in the front passenger’s footwell, by the kick panel.

On commercial stripped chassis vehicles, this switch is located on a bracket above the brake pedal. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.

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FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

COLOR

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses.

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To remove a fuse use the fuse puller tool provided on the fuse panel cover.

13

19

25

31

37

14

20

26

32

38

15

21

27

33

39

10

16

22

28

34

40

11

17

23

29

35

41

42

43

44

12

18

24

30

36

The fuses are coded as follows.

Fuse/Relay Location

Fuse Amp

Rating

Passenger Compartment Fuse

Panel Description

5A

10A

15A

15A

4–Wheel Anti–lock Brake System (4WABS) module Remote Keyless Entry (RKE), O/D cancel, Low vacuum (Diesel engine only) Trip computer, Radio, Instrument illumination, Video Cassette Player (VCP) and video screens, Overhead console Modified vehicle, Courtesy lamps

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Fuse/Relay Location

Fuse Amp

Rating

10

11

12

13

14
15

16
17
18
19
20

30A

10A

10A 30A

30A

20A

15A

15A

15A

5A 5A

30A 5A — — 10A

Roadside Emergencies

Passenger Compartment Fuse

Panel Description

Power lock switches, Power locks without RKE Brake-shift interlock, Speed control (gasoline engine only) Multi-function switch, Turn signals Radio capacitor(s), Ignition coil, Powertrain Control Module (PCM) diode, PCM power relay, Auxiliary PCM (APCM) (Diesel engine only) Wiper control module, Windshield wiper motor Main light switch, Park lamps, License lamp (external lamps), Multi-function switch (flash-to-pass) Multi-function switch (hazards), Brake lamp switch, Brake lamps Back-up lamps, Auxiliary battery relay (gasoline engine only), Trailer tow relay Blend door actuator, A/C heater, Function selector switch Instrument cluster Trailer battery charge relay, Cluster, Daytime Running Lamps (DRL) module Power seats Power mirrors Not used Not used Restraints

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Passenger Compartment Fuse

Panel Description

Not used Memory power radio, Rear seat video control unit, Battery saver relay, Instrument cluster, Courtesy lamp relay, Accessory delay relay Power locks w/RKE Not used Left headlamp (low beam) Cigar lighter, Diagnostics Radio Not used Power point #4 (console) Headlamps (high beam indicator) Right headlamp (low beam) Power point #1 (instrument panel) Starter solenoid (gasoline engine only)/Start relay (diesel engine only) Power point #3 (console) Modified vehicle (Cluster, A/C, Illumination, Radio) Not used Not used Trailer tow electric brake, Center High-Mounted Stop Lamp (CHMSL), Brake lamps Power point #2 (2nd row seating position - driver side) Modified vehicle Not used

Roadside Emergencies

Fuse/Relay Location

Fuse Amp

Rating

21
22

23
24
25
26
27
28
29
30
31
32

33

34
35
36
37
38
39

40

41
42

— 15A

20A — 10A 20A 5A — 20A 15A 10A 20A

10A

20A 30A 5A — — 10A

20A

30A —

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Passenger Compartment Fuse

Panel Description

Power windows

Fuse Amp

Rating

20A circuit

breaker

—

Not used

Fuse/Relay Location

43

44

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

Always disconnect the battery before servicing high current fuses.

Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

The high-current fuses are coded as follows.

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Fuse/Relay Location

Fuse Amp

Rating

Power Distribution Box

Description

10
11

12
13
14
15
16
17

18

19

—

—

10A*

20A*

15A* 2A* 60A**

40A** 50A** 30A** 60A**

60A** 20A** 50A** 30A**

—

50A**

60A**

50A**

Powertrain Control Module (PCM) diode Alternative Fuel Control Module (AFCM) diode (Natural gas vehicle only) Daytime Running Lamps (DRL) module, A/C clutch Natural Gas Vehicle (NGV) tank solenoids (natural gas vehicle only) Horn relay Brake pressure switch Ignition switch, Fuse panel, Accessory delay Trailer battery charge relay Modified vehicle power Electric brake controller 4-Wheel Anti-lock Brake System (4WABS) I/P fuses 29, 34, 35, 40 and 41
Fuel pump relay Auxiliary blower relay Main light switch Not used Blower motor relay (blower motor) Engine compartment fuses 3, 5, 23 and 26, Instrument panel fuses 26 and 32, Diesel start relay (Diesel engine only) IDM relay (Diesel engine only)

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Power Distribution Box

Description

Auxiliary battery relay (gasoline engine only), PDB fuses 8 and 24
(Diesel engine only) PCM power relay, PDB fuse 27
I/P fuses 4, 5, 10, 11, 16, 17, 22
and 23
Alternator Trailer tow running lamps and back-up lamp relays Not used Trailer tow turn signals PCM Not used Fuel pump relay Horn relay Trailer back-up lamps relay Trailer running lamps relay Trailer battery charge relay IDM relay (Diesel only) PCM relay Blower motor relay Accessory delay relay Start relay (Diesel only)

Fuse Amp

Rating 60A**

30A** 60A**

10A* 20A*

—

20A* 10A*

— — — — — — — — — — —

Fuse/Relay Location

20

21
22

23
24

25
26
27
28

* Mini fuses ** Maxi fuses

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Relay modules Instrument panel relay module

The instrument panel relay module is located behind the radio in the center of the instrument panel. Have a certified technician or your dealer service this module, if required. The relays are coded as follows:

Relay location

Description Interior lamps Open Roof marker lamps Battery saver Engine compartment relay module

The engine compartment relay module is located in one of two places depending on which type of engine your vehicle is equipped with: • Gasoline engine: driver side of the engine compartment above the

brake master cylinder.

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Roadside Emergencies • Diesel engine: passenger side of the engine compartment behind the

power distribution box.

Have a certified technician or your dealer service this module, if required. The relays are coded as follows:

Relay location

Description Trailer tow left turn A/C control PCM back-up lamp Trailer tow right turn

CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. The use of tire sealants may damage your tires.

Dissimilar spare tire/wheel information

Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. When driving with the dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h)

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Roadside Emergencies • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel Driving Capability (if applicable) • Load Leveling Adjustment (if applicable) When driving with the dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a dissimilar spare tire/wheel and seek service as soon as possible.

Spare tire information The spare tire for your vehicle is stowed under the rear of your vehicle (except cutaway and stripped chassis modelsor if equipped on E-350
Chassis Cab vehicles).

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To remove the spare tire: 1. Open the rear doors and remove the thumb screw and anti-theft bracket. If finger pressure will not remove the thumb screw, use the lug wrench to loosen the screw. 2. Remove the access cover from the rubber strip behind the left door.

3. Remove the jack handle from the right side compartment and insert the tip of the jack handle through the access hole and into the tube. 4. Turn the jack handle counterclockwise until the cable is slack and the tire can be slid from under the vehicle. 5. Remove the retainer from the spare tire. To stow the cable retainer with the spare removed, turn the jack handle clockwise until all slack is removed.

Tire change procedure

Preparing to change the tire

To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)

the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

1. Park on a level surface. 2. Activate the warning flashers. 3. Place the gearshift in P (Park).

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4. Apply the parking brake and turn the engine off.

5. Block the wheel that is diagonally opposite the tire you are changing. On E-450 vehicles, the parking brake is on the transmission. Therefore, the vehicle will not be prevented from moving when a rear wheel is lifted, even if the parking brake is applied. Be sure to block both directions of the wheel that is diagonally opposite to the wheel that is being lifted.

If the vehicle slips off the jack, you or someone else could be seriously injured.

6. Remove the spare tire and jack (if equipped on E-350 chassis cab vehicles) from the storage location.

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• non-Chassis cab vehicles: jack is located in the rear right-hand side of the cargo area.

• E-350 Chassis cab vehicles (if equipped): jack is strapped to a bracket behind the driver’s seat.

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7. Use the tapered end of the lug nut wrench to unscrew wheel ornaments attached by retaining screws. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 8. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise). Do not remove the wheel lug nuts until you raise the tire off the ground. Replacing the tire 1. Assemble the jack handle sections together and lock into the jack. Use the jack handle to slide the jack under the vehicle.

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

2. Position the jack to raise the front or rear wheel. • Never use the front or rear

differential as a jacking point.

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Rear axle jacking points - All models except E-350 Dual Rear Wheel (DRW) and E-450:

Rear axle jacking points - E-350
Dual Rear Wheel (DRW) and E-450:

Front axle jacking points: Place the jack under the pin on the front surface of the front axle. Do not place the jack under or on the steering linkage. • Raise the jack until the wheel is completely off the ground. (Turn jack handle clockwise if your vehicle is equipped with a screw-type jack or pump the jack if equipped with a hydraulic jack.)

• Remove the lug nuts with the lug • Replace the flat tire with the

nut wrench.

spare tire.

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If your vehicle has single rear wheels, thread the lug nuts on the studs with the beveled face toward the wheel. If your vehicle has dual rear wheels, thread the two element swiveling lug nuts on the studs with the flange facing toward the wheel. 3. Use the lug nut wrench to screw the lug nut snugly against the wheel. 4. Lower the vehicle by turning the jack handle counterclockwise. 5. Remove the jack and fully tighten the lug nuts in the following pattern (Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification): • 5-lug wheel

• 8-lug wheel

Never use wheels or lug nuts different than the

original equipment as this could damage the wheel or mounting system. This damage could allow the wheels to come off while the vehicle is being driven.

6. Install any wheel covers, ornaments or hub caps. Make sure they are screwed or snapped in place. 7. Stow the jack, handle and lug wrench. 8. Unblock the wheels. Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire.

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1. Lay the tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable. 3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.

WHEEL LUG NUT TORQUE SPECIFICATIONS On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified torque at 100 miles (160 km), and again at 500 miles (800 km) of new vehicle operation and after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).

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Bolt size

Wheel lug nut torque*

N•m 135
190

lb.ft. 100
140

E-150: 1/2–20
E-250, E-350 and E-450: 9/16–18
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.

When a wheel is installed, always remove any

corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the front disc brake hub and rotor that contacts the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

JUMP STARTING YOUR VEHICLE The following procedure is for vehicles equipped with a gasoline engine; if your vehicle is equipped with a diesel engine, refer to the 6.0L Power Stroke Direct Injection Turbo Diesel Owner’s Guide Supplement for the proper jump starting procedure.

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

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Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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Roadside Emergencies

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.

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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is equipped with an air dam and must be towed from the front, it is recommended that your vehicle be towed by wheel lift or flatbed equipment to prevent damage to the air dam. If the vehicle is towed by other means or incorrectly, vehicle damage may occur.

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Customer Assistance

Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at the number below.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca Away from home–motorhome service If you own a motorhome built on a Ford Chassis and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps above, contact the Ford Motorhome Customer Assistance Center to find an authorized dealership or service location to help you. In the United States and Canada: Ford Motorhome Customer Assistance Center 900 N. Lake Havasu Avenue Lake Havasu City, AZ 86403
1-800-444-3311
Open 365/24/7
In order to help service your motorhome vehicle, please have the following information available when contacting the Motorhome Customer Assistance Center: • telephone number where you can be reached • vehicle location (city and state) • year and make of your vehicle • date of vehicle purchase • current odometer reading • vehicle identification number (VIN). Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing

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replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

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What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities.

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relevant to the case.

on your vehicle ownership license.

What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party.

dealership(s).

Company.

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Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the

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parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

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3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

car wash.

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

• If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.

WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

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Cleaning • Do not allow paint sealant to come in contact with the sliding door

electrical contact switches. Paint sealant or other contaminants could interfere with the proper operation of the power locks or radio speakers. If necessary, clean the contacts with Motorcraft Bug and Tar Remover (ZC-42) to remove any sealant. Do not use any abrasives on the contact surfaces.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

covers.

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.

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Cleaning • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

engine block or other engine components.

that require cleaning and pressure rinse clean.

• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

the engine.

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.

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• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then dry with a dry cloth. • Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.

INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then dry by wiping • Do not use household or glass cleaners as these may damage the

with a dry, soft, clean cloth.

finish.

Upholstery Cleaner (ZC-41).

INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Extra Strength • If grease or tar is present on the material, spot-clean the area first • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

with Motorcraft Spot and Stain Remover (ZC-14).

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Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.

Cleaner (ZC-11–A). Dry the area with a soft cloth.

LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (not available in Canada) (ZC-40–A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada) (ZC-11–A) Motorcraft Bug and Tar Remover (ZC-42)

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Motorcraft Extra Strength Upholstery Cleaner (not available in Canada) (ZC-41) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Motorcraft Premium Car Wash Concentrate (ZC-17-B) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20)

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Maintenance and Specifications

SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide a scheduled maintenance guide which makes tracking

location.

routine service easy.

If your vehicle requires professional service, your dealership can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.

PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and

space, unless you are sure you have enough ventilation.

all fuel related parts.

Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.

Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.

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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel.

HOOD

2. Go to the front of the vehicle and release the auxiliary latch that is located in the center top of the grill.

3. Lift the hood and secure it with the prop rod.

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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT

Engine compartment component locations Refer to the 6.0 Liter Power Stroke Direct Injection Turbo Diesel Owner’s Guide Supplement for diesel engine component locations.

1. Windshield washer fluid reservoir 2. Engine oil filler cap 3. Automatic transmission fluid dipstick 4. Air filter assembly 5. Engine oil dipstick 6. Power steering fluid reservoir 7. Brake fluid reservoir 8. Engine coolant reservoir 9. Battery

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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Refer to Lubricant specifications in this chapter.

State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

If you operate your vehicle in temperatures below 40° F (4.5°C), use washer fluid with antifreeze protection. Failure to use

washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.

ENGINE OIL

Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat.

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5. Locate and carefully remove the engine oil level indicator (dipstick).

6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range.

• Oil levels above the MAX mark may cause engine damage. Some oil

must be removed from the engine by a service technician.

7. Put the indicator back in and ensure it is fully seated. Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the MAX mark on the engine oil level indicator (dipstick).

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4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until three clicks are heard or until the cap is fully seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.

Engine oil and filter recommendations Look for this certification trademark.

Use SAE 5W-20 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153-H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.

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BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.

However, for severe usage or in high temperature climates and only for frame mounted deep cycle auxiliary batteries, check the battery electrolyte level. Note: This does not apply to production frame mounted or underhood batteries. Refer to the Scheduled Maintenance Guide for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. When the battery is disconnected or a new battery installed, the transmission must learn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will fully update transmission operation to its optimum shift feel. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability.

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Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted

substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,

resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.

For information on transmission operation after the battery has been disconnected, refer to Shift strategy in the Driving chapter. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute.

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relearn the idle and fuel trim strategy.

7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.

RECYCLE

ENGINE COOLANT

Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the Scheduled Maintenance Guide. The coolant concentration should be maintained at 50/50 coolant and distilled