2011 Ford E 250 Owners Manual

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9000 (4082) 10000 (4536) E-350 Regular Wagon (11/12 Passenger) 3.73/4.10 3.73 4.10 13000 (5896) 15000 (6804) 18500 (8391) 6700 (3039) 8500 (3856) 10000 (4536) E-350 Extended Wagon (11 Passenger) 3.73/4.10 3.73 4.10 13000 (5896) 15000 (6804) 18500 (8391) 6500 (2948) 8300 (3765) 10000 (4536) E-350 Extended Wagon (14/15 Passenger) 3.73/4.10 3.73 4.10 13000 (5896) 15000 (6804) 18500 (8391) 6300 (2858) 8100 (3674) 10000 (4536) E-250 Cutaway Single Rear Wheel (SRW) 4.10 12000 (5443) 7500 (3402) E-350 Extended Cutaway Single Rear Wheel (SRW) 4.10 10600 (4808) 5.4L 5700 (2585) E-350 Cutaway Single Rear Wheel (SRW) 138” Wheelbase 5.4L 4700 (2132) 8000 (3629) 5.4L 6.8L 10000 (4536) 9600 (4354) 13000 (5896) 18500 (8391) 3.73 4.10 4.10 176 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Engine Rear axle ratio Maximum GCWR - lb (kg) Maximum Trailer Weight - lb (kg) 3.73 4.10 4.10 E-350 Cutaway Dual Rear Wheel (DRW) 138” Wheelbase 4900 (2223) 5.4L 5.4L 7700 (3493) 6.8L 10000 (4536) E-350 Cutaway Single Rear Wheel (SRW) 158” Wheelbase 4600 (2087) 5.4L 5.4L 8000 (3629) 10000 (4536) 6.8L 10050 (4763) 13000 (5897) 18500 (8391) 9600 (4354) 13000 (5896) 18500 (8391) 3.73 4.10 4.10 E-350 Cutaway Dual Rear Wheel (DRW) 158”/176” Wheelbase 4800 (2177) 5.4L 7700 (3493) 5.4L 6.8L 10000 (4536) E-350 Stripped Chassis Single Rear Wheel (SRW) 138” 10050 (4763) 13000 (5897) 18500 (8391) 3.73 4.10 4.10 Wheelbase 5.4L 8700 (3946) E-350 Stripped Chassis Single Rear Wheel (SRW) 158” 13000 (5897) 3.73/4.10 5.4L 3.73/4.10 13000 (5897) 8600 (3901) E-350 Stripped Chassis Dual Rear Wheel (DRW) 138” Wheelbase Wheelbase 5.4L 6.8L 8400 (3810) 10000 (4536) E-350 Stripped Chassis Dual Rear Wheel (DRW) 158”/176” 13000 (5897) 18500 (8391) 4.10 4.10 5.4L 6.8L 5.4L 6.8L 5.4L 6.8L Wheelbase 13000 (5897) 18500 (8391) E-450 Cutaway 14050 (6373) 22000 (9979) 4.10 4.10 4.56 4.56 E-450 Stripped Chassis 8300 (3765) 10000 (4536) 8500 (3856) 10000 (4536) 4.56 4.56 14050 (6373) 22000 (9979) 9200 (4173) 10000 (4536) 177 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Notes: • Maximum trailer weight for all cutaway vehicles must be calculated by subtracting the weight of the vehicle (including incomplete vehicle weight and payload which includes second unit body weight, cargo and passengers) from the GCW; otherwise, maximum trailer weight is 10,000 lb (4,536 kg). • For high altitude operation reduce GCWR by 2% per 1,000 ft (300 m) • To determine the maximum trailer weight designed for your particular vehicle as equipped, follow the instructions in Vehicle loading - with and without a trailer earlier in this chapter. elevation. Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. Contact your authorized dealer or a reliable trailer dealer as soon as possible if you require assistance. Hitches Do not use or install a hitch that clamps onto the vehicle’s bumper or to the axle. An underbody hitch is acceptable if it is installed properly. Using a step bumper (if equipped) The rear bumper is equipped with an integral hitch and only requires a ball with a one inch (25.4 mm) shank diameter. The bumper has a 5,000 lb (2,270 kg) trailer weight and 500 lb (227 kg) tongue weight capacity. If it is necessary to relocate the trailer hitch ball position, a frame-mounted trailer hitch must be installed. Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper. 178 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications. The trailer brakes must meet local and Federal regulations. WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. Integrated trailer brake controller (if equipped) Your vehicle may be equipped with a fully integrated electronic trailer brake controller (TBC). When used properly, the TBC helps ensure smooth and effective trailer braking by powering the trailer’s electric brakes with a proportional output based on the towing vehicle’s brake pressure. WARNING: The Ford TBC has only been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles) and not hydraulic surge or electric-over-hydraulic types. It is the responsibility of the customer to ensure that the trailer brakes are adjusted appropriately, functioning normally and all electric connections are properly made. Failure to do so may result in loss of vehicle control, crash or serious injury. The TBC user interface consists of the following: 1. +/- (GAIN adjustment buttons): Pressing these buttons adjusts the TBC’s power output to the trailer brakes (in 0.5 increments). The GAIN setting can be increased to a maximum of 10.0 or decreased to a minimum of 0 (no trailer braking). Pressing and holding a button raises or lowers the setting continuously. The gain setting displays in the message center as follows: TBC GAIN = XX.X. 179 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading The trailer brake controller (TBC) is designed to display three items of information in the instrument cluster message center. These are: gain setting, output bar graph, and trailer connectivity status. They appear in the message center as follows: • TBC GAIN = XX.X NO TRAILER: The instrument cluster message center displays the current gain setting during a given ignition cycle and when adjusting the gain. This message is also displayed during manual activation without a trailer connected or when gain adjustments are made with no trailer connected. • TBC GAIN = XX.X OUTPUT = //////: When the vehicle’s brake pedal is pushed, or when the manual control is activated, bar indicators illuminate in the instrument cluster message center to indicate the amount of power going to the trailer brakes relative to the brake pedal or manual control input. One bar indicates the least amount of output with six bars indicating maximum output. • TRAILER CONNECTED: This message is displayed when a correct trailer wiring connection (a trailer with electric trailer brakes) has been sensed during a given ignition cycle. • TRAILER DISCONNECTED: This message is displayed and accompanied by a single chime, when a trailer connection was determined and then a disconnection, either intentionally or unintentionally, has been sensed during a given ignition cycle. It is also displayed if a truck or trailer wiring fault occurs causing the trailer to appear disconnected. This message is also displayed during manual activation without a trailer connected. 2. Manual control lever: Slide the control lever to the left to activate power to the trailer’s electric brakes independent of the tow vehicle’s brakes (see the following Procedure for adjusting GAIN section for instructions on proper use of this feature). If the manual control is activated while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes. • Stop lamps: Activating the TBC manual control lever illuminates both the trailer brake lamps and the tow vehicle brake lamps except the center high-mount stop lamp (presuming proper trailer electrical connection). Pressing the vehicle brake pedal also illuminates both trailer and vehicle brake lamps. 180 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Procedure for adjusting GAIN: The GAIN setting is used to set the TBC for the specific towing condition and should be changed as towing conditions change. Changes to towing conditions include trailer load, vehicle load, road conditions and weather. The GAIN should be set to provide the maximum trailer braking assistance while ensuring the trailer wheels do not lock when braking; locked trailer wheels may lead to trailer instability. Note: This should only be performed in a traffic-free environment at speeds of approximately 20–25 mph (30–40 km/h). 1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted. See your trailer dealer if necessary. 2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions. 3. When a trailer with electric brakes is plugged in, the TRAILER CONNECTED message displays in the instrument cluster message center. 4. Use the GAIN adjustment (+/-) buttons to increase or decrease the GAIN setting to the desired starting point. A GAIN setting of 6.0 is a good starting point for heavier loads. 5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and squeeze the manual control lever completely. 6. If the trailer wheels lock up (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn freely, increase the GAIN setting. Repeat Steps 5 and 6 until the GAIN setting is at a point just below trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up may not be attainable even with the maximum GAIN setting of 10. Explanation of instrument cluster warning messages: The TBC interacts with the instrument cluster message center to display the following messages: TRAILER BRAKE MODULE FAULT: This message is displayed and accompanied by a single chime, in response to faults sensed by the TBC. In the event this message is seen, please contact your authorized dealer as soon as possible for diagnosis and repair. The TBC may still function, but performance may be degraded. 181 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading WIRING FAULT ON TRAILER: This message is displayed when a Short circuit on the electric brake output wire has occurred. If the WIRING FAULT ON TRAILER message is displayed and accompanied by a single chime, with no trailer connected, the problem is with the vehicle wiring from the TBC to the 7–pin connector at the bumper. If the message is only displayed with a trailer connected, the problem is related to the trailer wiring; consult your trailer dealer for assistance. This can be a short to ground (i.e., chaffed wire) or a short to voltage (i.e., pulled pin on trailer emergency break-away battery) or trailer brakes drawing too much current. Note: Your TBC can be diagnosed by your authorized dealer to determine exactly which trailer fault has occurred; however, if the fault is with the trailer this diagnosis is not covered under your Ford warranty. Points to Remember: • Remember to adjust gain setting before using the TBC for the first • Readjust gain setting on the TBC (according to procedure above) whenever road, weather and trailer or vehicle loading conditions change from those that existed when the gain was initially set. • The sliding lever on the TBC should be used only for manual time. activation of trailer brakes to assist with proper adjustment of the GAIN. Misuse, such as application during trailer sway, could cause instability of trailer and/or tow vehicle. • Avoid towing in adverse weather conditions. The TBC does not provide anti-lock control of the trailer wheels. Trailer wheels can lock up on slippery surfaces, resulting in reduced stability of trailer and tow vehicle. • The TBC is equipped with a feature which reduces output at vehicle speeds below 11 mph (18 km/h) so trailer and vehicle braking is not jerky or harsh. This feature is only available when applying the brakes using the vehicle’s brake pedal, not the TBC. • The TBC interacts with the brake system of the vehicle, including ABS, in order to reduce the likelihood of trailer wheel lock-up; therefore, if these systems are not functioning properly, the TBC may not function at full performance. • Your vehicle’s brake system and the trailer brake system work independently of each other; changing the GAIN setting on the TBC does not affect the operation of your vehicle’s brakes whether a trailer is attached or not. 182 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading • When the vehicle is turned off, the TBC output is disabled and the display is shut down; turning the ignition from off to on awakens the TBC module. • The TBC is only a factory- or dealer-installed item; Ford is not responsible for warranty or performance of the TBC due to misuse or customer installation. • Do not attempt removal of the TBC without consulting the Workshop Manual; damage to the unit may result. Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking-up trailer lamps. Driving while you tow When towing a trailer: • Do not drive faster than 70 mph (113 km/h) during the first 500 miles (800 km) of trailer towing and don’t make full-throttle starts. • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Consider turning overdrive off (4–speed transmissions) or using the tow/haul feature (5–speed transmissions) to eliminate excessive shifting and assist in transmission cooling. For additional information, refer to Automatic transmission operation in the Driving chapter. • Allow more distance for stopping with a trailer attached; anticipate stops and brake gradually. When descending long, steep downhill grades, always use a lower gear to provide engine braking to save wear on brakes. Use D (Overdrive OFF) on moderately steep hills, 2 (Second) on steep hills, and 1 (First) on very steep hills. Do not apply your brakes continuously, as they may overheat and become less effective. 183 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Trailer towing tips • Practice turning, stopping and backing-up before starting on a trip to get the feel of the vehicle-trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • To aid in engine/transmission cooling and A/C efficiency during hot • After you have traveled 50 miles (80 km), thoroughly check your • If you will be towing a trailer frequently in hot weather, hilly weather while stopped in traffic, place the gearshift lever in P (Park). hitch, electrical connections and trailer wheel lug nuts. conditions, at GCWR, or any combination of these factors, consider refilling your rear axle with synthetic gear lube if not already so equipped. Refer to the Maintenance and Specifications chapter for the lubricant specification. Remember that regardless of the rear axle lube used, do not tow a trailer for the first 1,000 miles (1,600 km) of a new vehicle, and that the first 500 miles (800 km) of towing be done at no faster than 70 mph (113 km/h) with no full throttle starts. • Do not tow a trailer for the first 500 miles (800 km) after changing • Vehicles with trailers should not be parked on a grade. If you must the rear axle lube. park on a grade, place wheel chocks under the trailer’s wheels. Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailer into the water. Reconnect the wiring to the trailer after the trailer is removed from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of • Do not allow waves to break higher than 6 in (15 cm) above the the rear bumper. bottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions and reliability. Replace the rear axle lubricant any time the axle has been submerged in water. Rear axle lubricant quantities are not to be checked or changed unless a leak is suspected or repair required. 184 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading RECREATIONAL TOWING Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motor home. In case of a roadside emergency with a disabled vehicle, please refer to Wrecker towing in the Roadside Emergencies chapter. These guidelines are designed to prevent damage to your vehicle. Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four (4) wheels off the ground such as when using a car-hauling trailer. Otherwise, no recreational towing is permitted. 185 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving STARTING Positions of the ignition 1. Accessory — allows the electrical accessories such as the radio to operate while the engine is not running. 2. Lock — locks the automatic transmission gearshift lever and allows key removal. 3. Off — shuts off the engine and all accessories without locking the steering wheel. 4. On — all electrical circuits operational. Warning lights illuminated. Key position when driving. 5. Start — cranks the engine. Release the key as soon as the engine starts. Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, don’t press the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter. WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. 186 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. If your vehicle is operated in a heavy snow storm or blowing snow conditions, the engine air induction may become partially clogged with snow and/or ice. If this occurs, the engine may experience a significant reduction in power output. At the earliest opportunity, clear all the snow and/or ice away from the air induction inlet. Before starting the vehicle: 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is set. • Make sure the gearshift is in P (Park). 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) 187 Driving • Turn the key to 4 (on) without turning the key to 5 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. Turn the key to 4 (on) without turning the key to 5 (start). 2. Turn the key to 5 (start), then release the key as soon as the engine starts. Excessive cranking could damage the starter. Note: If the engine does not start within five seconds on the first try, turn the key to 3 (off), wait 10 seconds and try again. If the engine still fails to start, press the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel. Cold weather starting (flexible fuel vehicles only) The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline). If summer grade ethanol is used in cold weather conditions, 0°F to 32°F (-18°C to 0°C), you may experience increased cranking times, rough idle or hesitation until the engine has warmed up. 188 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving You may experience a decrease in peak performance when the engine is cold when operating on E85 ethanol. Do not crank the engine for more than 10 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to off and wait 30 seconds before trying again. Do not use starting fluid such as ether in the air intake system. Such fluid could cause immediate explosive damage to the engine and possible personal injury. If you should experience cold weather starting problems on E85 ethanol, and neither an alternative brand of E85 ethanol nor an engine block heater is available, the addition of unleaded gasoline to your tank will improve cold starting performance. Your vehicle is designed to operate on E85 ethanol alone, unleaded gasoline alone, or any mixture of the two. See Choosing the right fuel in the Maintenance and Specifications chapter for more information on ethanol. Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C). For flexible fuel vehicles, if operating with E85 ethanol, an engine block heater must be used if ambient temperature is below 0°F (-18°C). 189 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving See Cold weather starting earlier in this chapter for more information on starting with ethanol. WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). Use only an extension cord that can be used outdoors, in cold temperatures, and is clearly marked “Suitable for Use with Outdoor Appliances.” Never use an indoor extension cord outdoors; it could result in an electric shock or fire hazard. • Use a 16 gauge outdoor extension cord, minimum. • Use as short an extension cord as possible. • Do not use multiple extension cords. Instead, use one extension cord which is long enough to reach from the engine block heater cord to the outlet without stretching. • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time. • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug /engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire. • Be sure that areas where the vehicle is parked are clean and clear of all combustibles such as petroleum products, dust, rags, paper and similar items. 190 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving • Be sure that the engine block heater, heater cord and extension cord are solidly connected. A poor connection can cause the cord to become very hot and may result in an electrical shock or fire. Be sure to check for heat anywhere in the electrical hookup once the system has been operating for approximately a half hour. • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater system may consume anywhere between 400 watts or 1000 watts of power per hour. Your factory installed block heater system does not have a thermostat; however, maximum temperature is attained after approximately three hours of operation. Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug. BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake system warning light. BRAKE Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking and the brake pedal may suddenly travel a little farther as soon as ABS braking is done and normal brake operation resumes. These are normal characteristics of the ABS and should be no reason for concern. 191 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving Using ABS When hard braking is required, apply continuous force on the brake pedal. Do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately by an authorized dealer. BRAKE ABS Parking brake To set the parking brake (1), press the parking brake pedal down until the pedal stops. To release, pull the lever (2). WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released. BRAKE 192 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. TRACTION CONTROL (IF EQUIPPED) Your vehicle may be equipped with a traction control system (TCS). This system helps you maintain the stability and steerability of your vehicle, especially on slippery road surfaces such as snow or ice-covered roads and gravel roads. The system will allow your vehicle to make better use of available traction in these conditions. During TCS operation, the traction control active light will flash and the engine will not “rev-up” when you press further on the accelerator. This is normal system behavior and should be no reason for concern. WARNING: Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal injury or property damage. The occurrence of a traction control event is an indication that at least some of the tires have exceeded their ability to grip the road. This may lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. If you experience a severe road event, SLOW DOWN. The TCS switch, located on the center console, has a TCS OFF light that illuminates steadily in the instrument cluster when the system is off. The TCS will automatically turn on every time the ignition is turned off and on. The TCS should normally be left on. If you should become stuck in snow or ice or on a very slippery road surface, try switching the TCS off. This may allow excess wheel spin to “dig” the vehicle out and enable a successful “rocking” maneuver. Remember to switch the TCS back on once the vehicle is no longer stuck. 193 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving If a system fault is detected, the traction control active light and the TCS OFF light will illuminate steadily in the instrument cluster, the TCS button will not turn the system on or off and your vehicle should be serviced by an authorized dealer. ADVANCETRAC姞 WITH ROLL STABILITY CONTROL™ (RSC姞) STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED) The AdvanceTrac威 with RSC威 system provides the following stability enhancement features for certain driving situations: • Traction control system (TCS), which functions to help avoid • Electronic stability control (ESC), which functions to help avoid skids • Roll Stability Control™ (RSC威), which functions to help avoid a drive-wheel spin and loss of traction. or lateral slides vehicle roll-over. WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 with RSC威 system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 with RSC威 system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 with RSC威 sensors. Reducing the effectiveness of the AdvanceTrac威 with RSC威 system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac威 with RSC威 system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle, potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac威 with RSC威 system activates, SLOW DOWN. 194 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving WARNING: If a failure has been detected within the AdvanceTrac威 with RSC威 system, the stability control light and TCS OFF light will illuminate steadily. Verify that the AdvanceTrac威 with RSC威 system is not manually disabled. Press the TCS OFF button located on the center of the instrument panel. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with AdvanceTrac威 with RSC威 disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. The AdvanceTrac威 with RSC威 system automatically enables each time the engine is started. All features of the AdvanceTrac威 with RSC威 system (TCS, ESC, and RSC威) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. The AdvanceTrac威 with RSC威 system includes a TCS OFF button on the center of the instrument panel, a stability control light and a TCS OFF light in the instrument cluster. The stability control light in the instrument cluster will illuminate temporarily during start-up as part of a normal system self-check, or during driving if a driving situation causes the AdvanceTrac威 with RSC威 system to operate. If the stability control light and TCS OFF light illuminate steadily, verify that the AdvanceTrac威 with RSC威 system is not manually disabled by pressing the TCS OFF button located on the center stack of the instrument panel. If the stability control light and TCS OFF light remain steadily illuminated, or if the message center (if equipped) displays SERVICE RSC NOW, have the system serviced by an authorized dealer immediately. When AdvanceTrac威 with RSC威 performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. When an event occurs that activates AdvanceTrac威 with RSC威 you may experience the following: • A slight deceleration of the vehicle • The stability control light will flash. • A vibration in the pedal when your foot is on the brake pedal 195 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition. • The brake pedal may feel stiffer than usual. Traction control system (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem; engine traction control and brake traction control. Engine traction control works to limit drive-wheel spin by momentarily reducing engine power. Brake traction control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction control is most active at low speeds. During traction control events, the stability control light in the instrument cluster will flash. If the TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, TCS will use only engine power reduction or transfer to help control the wheels from over-spinning. When the brakes have cooled down, the system will regain all features. Anti-lock braking, RSC威, and ESC are not affected by this condition and will continue to function during the cool-down period. The engine traction control and brake traction control system may be deactivated in certain situations. See Switching off AdvanceTrac威 with RSC威. Electronic stability control (ESC) Electronic stability control (ESC) may enhance your vehicle’s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. During ESC events, the stability control light in the instrument cluster will flash. 196 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving Certain adverse driving maneuvers may activate the ESC system, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa • Cornering while towing a heavily loaded trailer (refer to Trailer versa towing in the Tires, Wheels and Loading chapter). Roll Stability Control™ (RSC威) Roll Stability Control™ (RSC威) may help to maintain roll stability of the vehicle during adverse maneuvers. RSC威 operates by detecting the vehicle’s roll motion and the rate at which it changes and by applying the brakes to one or more wheels individually. During an event that activates the RSC威, the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the RSC威 system, which include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle Switching off AdvanceTrac威 with RSC威 If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off certain features of the AdvanceTrac威 with RSC威 system may be beneficial because the wheels are allowed to spin. This will restore full engine power and will enhance momentum through the obstacle. To switch off the AdvanceTrac威 with RSC威 system partially, press the TCS OFF button below 20 mph (32 km/h). Full features of the AdvanceTrac威 with RSC威 system can be restored by pressing the TCS OFF button again or if the vehicle is above 20 mph (32 km/h) or by turning off and restarting the engine. 197 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving If you switch off the AdvanceTrac威 with RSC威 system below 20 mph (32 km/h), the TCS OFF light and stability control light will illuminate steadily. Pressing the TCS OFF button again or if the vehicle is above 20 mph (32 km/h) will turn off the stability control light and TCS OFF light. The switch will not allow partial AdvanceTrac威 with RSC威 system disabling above 20 mph (32 km/h). In R (Reverse), ABS and the engine traction control and brake traction control features will continue to function; however, ESC and RSC威 are disabled. AdvanceTrac威 with RSC威 Features Button functions Default at start-up Stability control and TCS OFF light Illuminated during bulb check RSC威 ESC TCS Enabled Enabled Enabled Button pressed momentarily Illuminated solid Enabled Enabled Disabled below 20 mph (32 km/h) Button pressed again after deactivation or driving above 20 mph (32 km/h) Not illuminated Enabled Enabled Enabled stops) for more than a few seconds when the engine is running. STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it • Do not operate the vehicle with a low power steering pump fluid level • Some noise is normal during operation. If the noise is excessive, check for low power steering pump fluid level before seeking service by your authorized dealer. (If the fluid level is below the FULL COLD range on the dipstick). 198 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving • Heavy or uneven steering efforts may be caused by low power steering pump fluid level. Check for low power steering pump fluid level before seeking service by your authorized dealer. • Do not fill the power steering pump reservoir above the MAX mark, as this may result in leaks from the reservoir. If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire. • uneven tire wear. • loose or worn suspension components. • loose or worn steering components. • improper steering alignment. A high crown in the road or high crosswinds may also make the steering seem to wander/pull. TRACTION-LOK AXLE (IF EQUIPPED) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the traction-lok axle functions like a standard rear axle. The axle may exhibit a slight noise or vibration in tight turns with low vehicle speed. This is normal behavior and indicates the axle is working. PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. Utility vehicles and trucks have larger tires and increased ground clearance, giving the vehicle a higher center of gravity than a passenger car. 199 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. WARNING: Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Do not overload your vehicle and use extra precautions, such as driving at slower speeds, avoiding abrupt steering changes and allowing for increased stopping distance, when driving a heavily loaded vehicle. Over-loading or loading the vehicle improperly can deteriorate handling capability and contribute to loss of vehicle control and vehicle rollover. Vehicle stability and handling The risk of a rollover crash increases as the number of people and load in the vehicle increase. This increased risk occurs because the passenger weight and load raises the vehicle’s center of gravity and causes it to shift rearward. As a result, the van has less resistance to rollover and handles differently from other commonly driven passenger vehicles, making it more difficult to control in an emergency situation. Placing any load on the roof also raises the center of gravity and increases the potential for rollover. The van should be operated by an experienced driver. An organization that owns a 15–passenger van should select one or two experienced drivers to drive the van on a regular basis. These drivers will gain valuable experience handling the van. This experience will help make each trip safer. The van should be operated at a safe speed which, in some conditions, may be less than the posted speed limit. Further, all occupants should be properly restrained. Most people killed in rollover crashes were unbelted. Occupants can dramatically reduce their risk of being killed or seriously injured in a rollover crash by simply using their seat belts. Organizations that own 15–passenger vans should have a written seat belt use policy. Drivers should be responsible for enforcing the policy. 200 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel. • In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. BRAKE-SHIFT INTERLOCK The vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with the ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. 201 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, and turn the ignition to the on position. 2. Use a screwdriver to remove the lower trim panel under the steering column. Make sure to not disturb the wires on the electrical connector. 3. Locate the brake-shift interlock solenoid underneath the steering column. 4. Pull back on the solenoid, and at the same time, shift the transmission into N (Neutral). 5. Start the vehicle. See your authorized dealer as soon as possible if this procedure is used. WARNING: Do not drive your vehicle until you verify that the brake lamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. 202 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 4–speed automatic transmission Driving Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration. When you take your foot off the accelerator pedal and the vehicle begins to slow down the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating. This fuel economy benefit may be perceived as a light to medium braking sensation when removing your foot from the accelerator pedal. This vehicle is equipped with an adaptive transmission shift strategy. Adaptive transmission shift strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. The adaptive transmission shift strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: 1. Start the engine 2. Press the brake pedal 3. Move the gearshift lever into the desired gear To put your vehicle in P (Park): 1. Come to a complete stop 2. Move the gearshift lever and securely latch it in P (Park) 203 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. (Overdrive) The normal driving position for the best fuel economy. Transmission operates in gears one through four. Overdrive can be deactivated by pressing the transmission control switch on the end of the gearshift lever. The O/D OFF lamp will illuminate in the instrument cluster. O/D ON/OFF O/D OFF Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: hilly terrain, heavy loads, trailer towing and when engine braking is required. • To return to O/D (Overdrive), press the transmission control switch. • O/D (Overdrive) is automatically returned each time the key is turned The O/D OFF lamp will not be illuminated. off. 204 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to • Selecting 2 (Second) at higher speeds will cause the transmission to (Overdrive), move the gearshift lever into the (Overdrive) position. downshift to second gear at the appropriate vehicle speed. 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • Will not downshift into 1 (First) at high speeds; allows for 1 (First) when vehicle reaches slower speeds. (Overdrive) or Drive. Forced downshifts • Allowed in • Press the accelerator to the floor. • Allows transmission to select an appropriate gear. Understanding the shift positions of the 5–speed automatic transmission (if equipped - 5.4L and 6.8L gasoline engines only) Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration. When you take your foot off the accelerator pedal and the vehicle begins to slow down, the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating. This fuel economy benefit may be perceived as a light to medium braking sensation when removing your foot from the accelerator pedal. This vehicle is equipped with an adaptive transmission shift strategy. Adaptive transmission shift strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. 205 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving The adaptive transmission shift strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: 1. Start the engine 2. Press the brake pedal 3. Move the gearshift lever into the desired gear To put your vehicle in P (Park): 1. Come to a complete stop 2. Move the gearshift lever and securely latch it in P (Park) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Overdrive) with Tow/Haul off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through five. D (Overdrive) with Tow/Haul on The tow/haul feature improves transmission operation when towing a trailer or a heavy load. All transmission gear ranges are available when using tow/haul. 206 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving To activate tow/haul, press the button on the end of the gearshift lever. The TOW HAUL indicator light will illuminate in the instrument cluster. Tow/haul delays upshifts to reduce frequency of transmission shifting. Tow/haul also provides engine braking in all forward gears when the transmission is in the D (Overdrive) position; this engine braking will slow the vehicle and assist the driver in controlling the vehicle when descending a grade. Depending on driving conditions and load conditions, the transmission may downshift, slow the vehicle and control the vehicle speed when descending a hill, without the accelerator pedal being pressed. The amount of downshift braking provided will vary based upon the amount the brake pedal is depressed. To deactivate the tow/haul feature and return to normal driving mode, press the button on the end of the gearshift lever. The TOW HAUL light will no longer be illuminated. When you shut-off and restart the engine, the transmission will automatically return to normal D (Overdrive) mode (Tow/Haul OFF). WARNING: Do not use the tow/haul feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control. 3 (Third) Transmission starts and operates in third gear only. Used for improved traction on slippery roads. Selecting 3 (Third) provides engine braking. 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 207 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • The transmission will not downshift into 1 (First) at high speeds; it will downshift to a lower gear and then shift into 1 (First) when the vehicle reaches slower speeds. (Overdrive) or Drive. Forced downshifts • Allowed in • Press the accelerator to the floor. • Allows transmission to select an appropriate gear. If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface. • It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly. • It often may be less risky to strike small objects, such as highway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern. WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. 208 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving REVERSE SENSING SYSTEM (IF EQUIPPED) The reverse sensing system (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. WARNING: To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation. WARNING: To help avoid personal injury, always use caution when in reverse and when using the RSS. WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground. WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps. 209 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving The RSS detects obstacles up to 6 feet (2 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again. While receiving a warning, on some radios, the volume will be reduced to a predetermined level. After the warning goes away, the radio will return to the previous value. The RSS automatically turns on when the gearshift lever is placed in R (Reverse) and the ignition is on. A control in the message center allows the driver to disable the system, refer to Message center in the Instrument Cluster chapter for more information. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. 210 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system located on the back door provides a video image, which appears in the rearview mirror or navigation screen (if equipped), of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle. To use the camera system, place the transmission in R (Reverse); an image will display on the left portion of the rearview mirror or on the navigation screen (if equipped). The area displayed on the screen may vary according to the vehicle orientation and/or road condition. • (1) Rear bumper • (2) Red zone • (3) Yellow zone • (4) Green zone • (5) Centerline of vehicle Always use caution while backing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle. Image delay if displayed through the rearview mirror: When shifting out of R (Reverse) and into any other gear, the image in the rearview mirror will remain on for a few seconds before it shuts off to assist in parking or trailer hookup. Image delay if displayed through the navigation screen: After shifting out of R (Reverse) and into any gear other than P (Park), the image in the navigation screen will remain until the vehicle speed reaches five mph (8 km/h), only if the rear camera delay feature is on, or until any navigation radio button is pressed. 211 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving Note: The default setting for the rear camera delay is off. Press the “Settings” button found on the navigation screen (if equipped) to set the rear camera delay feature to on or off. When towing, the camera system will only see what is being towed behind the vehicle; this might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. The camera lens for the camera is located on the back door. Keep the lens clean so the video image remains clear and undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage. WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system. WARNING: Backup as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: Do not use the camera system with the backdoor open. If the back end of the vehicle is hit or damaged, then check with your authorized dealer to have your rear video system checked for proper coverage and operation. Night time and dark area use At night time or in dark areas, the camera system relies on the reverse lamp lighting to produce an image. Therefore it is necessary that both reverse lamps are operating in order to get a clear image in the dark. If either of the lamps are not operating, stop using the camera system, at least in the dark, until the lamp(s) are replaced and functioning. 212 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving the system inspected by your authorized dealer. Servicing • If the image comes on while the vehicle is not in R (Reverse), have • If the image is not clear, then check if there is anything covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer. BLIND SPOT MIRRORS (IF EQUIPPED) Blind spot mirrors have an integrated convex spotter mirror built into the upper outboard corner of the outside mirrors. They are designed to assist the driver by increasing visibility along the side of the vehicle. For more information on your side view mirrors, refer to Exterior mirrors in the Driver Controls chapter. Driving with blind spot mirrors Before a lane change, check the main mirror first, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes. Glance over your shoulder to verify traffic is clear, and carefully change lanes. When the approaching vehicle is at a distance, its image is small and near the inboard edge of the main mirror. As the vehicle approaches, the image becomes larger and begins to move outboard across the main mirror (1). As the vehicle approaches its image will transition from the main mirror and begin to appear in the blind spot mirror (2). As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3). WARNING: Objects in the blind spot mirror are closer than they appear. 213 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Driving VEHICLE USED AS A STATIONARY POWER SOURCE Auxiliary equipment called power take-off or PTO, is often added to the engine or transmission to operate utility equipment. Examples include a wheel-lift for tow trucks, cranes, tools for construction or tire service and pumping fluids. PTO applications draw auxiliary horsepower from the powertrain, often while the vehicle is stationary. In this condition, there is limited cooling air flow through the radiator and around the vehicle that normally occurs when a vehicle is moving. The aftermarket PTO system installer, having the most knowledge of the final application, is responsible for determining whether additional chassis heat protection or powertrain cooling is required, and alerting the user to the safe and proper operation. Your vehicle is qualified for use as a stationary power source, within limits detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders Advisory Service. Gas engine vehicles are qualified for up to 10 minutes of continuous operation as a stationary power source, due to the potential for the normal venting of fuel vapors. Further consult your aftermarket PTO installer, since the duration of operation limit for the aftermarket PTO may be less than the vehicle is capable of. DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 214 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your Owner Guide portfolio. responsibility) supplied with a tire inflation kit) Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km). county maintained road, no recoveries. Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Vehicles sold in the U.S. : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Warranty Guide in the glove compartment. 215 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles sold in Canada : Getting roadside assistance Canadian customers who require roadside assistance, call 1–800–665–2006. Vehicles sold in Canada : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the Warranty Guide in the glove box. Canadian Roadside coverage and benefits may differ from the U.S. coverage. Please refer to your Warranty Guide or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca. HAZARD FLASHER CONTROL The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. • Press the flasher control and all front and rear direction signals will flash. • Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery. 216 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies FUEL PUMP SHUT-OFF (EXCEPT STRIPPED CHASSIS) In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt. WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUEL PUMP SHUT-OFF SWITCH (STRIPPED CHASSIS VEHICLES ONLY) This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. 217 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies The switch is located on a bracket above the brake pedal. To reset the switch: 1. Turn the ignition off. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition on. 5. Wait a few seconds and return the key to off. 6. Make another check for leaks. FUSES AND RELAYS Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. 15 218 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies Standard fuse amperage rating and color COLOR Fuse rating 2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A Mini fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green — — — — — Standard fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green — — — — — Maxi fuses Cartridge maxi fuses Fuse link cartridge — — — — — — — Yellow — Green Orange Red Blue Tan Natural — — — — — — — Blue — — — — — — — Blue Natural Natural Pink Green Red Yellow — Black Pink Green Red Yellow Brown Black Passenger compartment fuse panel The fuse panel is located to the left of the brake pedal and mounted onto the lower left cowl panel. Remove the fuse panel cover to access the fuses. WARNING: Always disconnect the battery before servicing high current fuses. If your vehicle is equipped with an auxiliary battery, disconnecting the primary under-hood battery DOES NOT remove power from all circuits. To remove a fuse use the fuse puller tool provided on the inside of the fuse panel cover. 219 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating 10 11 220 30A 15A 15A 30A 10A 20A 10A 10A 15A 15A 10A Protected Circuits Not used (spare) Not used (spare) Not used (spare) Not used (spare) Passenger compartment fuse panel (SPDJB)/Brake-shift interlock Turn signal, Hazard, Stop lamps Left low beam Right low beam Courtesy lamps Switch illumination Not used (spare) 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Roadside Emergencies Fuse/Relay Location Fuse Amp Rating Protected Circuits 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 7.5A 5A 10A 10A 15A 20A 20A 25A 15A 15A 15A 15A 20A 10A 10A 20A 5A 5A 5A 10A 10A 10A 5A 10A

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2011 Ford E 250 Owners Manual