2014 Ford C Max Owners Manual

start will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low. (For C-MAX

Energi vehicles, the engine may not be required to operate these functions.)

There are several reasons the engine stays on for an extended amount of time when you first start it. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe emis-

sions. As the climate gets cooler, this

engine-on time is extended.

Why does my engine never shut down

above 85 mph (137 km/h)

The engine is required to turn on above this speed to protect the transmission hard-

ware.

Why does my engine stay on when it is

extremely cold outside?

In order to ensure that the climate control

system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant

temperature has to be kept sufficiently hot. Keeping the engine on is required to main-

tain the correct coolant temperature.

133

C-MAX (CCG)

Unique Driving Characteristics

Question

Answer

Why does my engine rev up so high some-

times when I accelerate?

What is the fan noise I hear from the rear

of my hybrid?

Your vehicle's engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may

be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are character- istics of the Atkinson engine cycle and the

transmission technology that help

maximize your hybrid's fuel economy. The fan noise comes from a fan located next to the high voltage battery pack. This

fan turns on when the battery requires

cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required to maintain

good performance. Maintaining the battery

temperature at optimal conditions also prolongs the useful life of the battery and

helps to achieve better fuel economy.

What is the engine oil change service

interval?

Change the engine oil every 10000 miles (16000 kilometers) or once per year under

normal operating conditions.

Can I put E15 or E85 in my vehicle, and how

will it affect my fuel economy?

How long will my high voltage battery last?

Does it need maintenance?

Can you charge the battery with a plug into

an A/C outlet?

Can I tow the hybrid behind my motor home

with all four wheels down?

Your hybrid vehicle can use E15 (15%

ethanol, 85% gasoline) fuel, but you may

notice slightly reduced fuel economy

because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol). The high voltage battery system is designed to last the life of the vehicle and requires

no maintenance.

There are no provisions for charging the high voltage battery from a power supply external to the vehicle. (For C-MAX Energi vehicles, the vehicle can be plugged into a 110-volt outlet with charge cord provided.) Yes. Your hybrid vehicle can be flat towed without modification. See Towing (page

182).

134

C-MAX (CCG)

Fuel and Refueling

SAFETY PRECAUTIONS

WARNINGS

Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray

and fire.

The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel capless fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

Automotive fuels can cause serious injury or death if misused or mishandled. The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is

pumped into an ungrounded fuel container.

Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.

Observe the following guidelines when handling automotive fuel: •

Extinguish all smoking materials and any open flames before refueling your vehicle.

• Always turn off the vehicle before

refueling.

C-MAX (CCG)

• Automotive fuels can be harmful or

fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours.

• Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.

• Avoid getting fuel liquid in your eyes. If

fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin, clothing or both, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.

•

•

135

Fuel and Refueling

FUEL QUALITY Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance and repairs may not be covered under warranty. Choosing the Right Fuel Use only UNLEADED gasoline or UNLEADED gasoline blended with a maximum of 15% ethanol in your gasoline vehicle. If your vehicle is a Flex Fuel Vehicle (FFV), it will have a yellow bezel placed over the fuel fill inlet. Do not use: •

fuels containing more than 15% ethanol or E-85 fuel fuels containing methanol fuels containing metallic based additives, including manganese-based compounds fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT) leaded-fuel (The use of leaded fuel is prohibited by law)

• •

•

•

Note: Use of any fuel other than the recommended fuel can cause powertrain damage, impair the emission control system or cause loss of vehicle performance. Any damage to the vehicle that is caused by the use of fuel not recommended will not be covered under warranty. Octane Recommendations Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some fuel stations offer fuels posted as regular with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87
are not recommended.

Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage. Fuel Freshness Mode (Energi Vehicles Only) This feature helps keeps the fuel system functional and the fuel fresh. If you operate your vehicle mainly in plug-in power mode using electricity from plugging in without refueling, the gasoline in your tank eventually becomes old. Old fuel can damage the engine and fuel system. To prevent the fuel from becoming old, your vehicle will automatically enter fuel freshness mode. In fuel freshness mode operates, your vehicle will operate in hybrid mode causing the gasoline engine to run in order to consume the fuel in the fuel tank. Note: If new fuel is not added during an 18
month period, fuel freshness mode will consume fuel until about 1 gallon (3.8 liters) is left in the tank. During fuel freshness mode: •

The information display screen will indicate that fuel freshness mode is active. The vehicle will only run in hybrid mode. EV Now will not be available.

•

• Most of the plug-in power will be stored until fuel freshness mode is completed.

Note: EV Now can resume if less than 1
gallon (3.8 liters) of fuel is left in the tank. Note: In most cases, when the fuel level is below 1/4 tank, refueling the vehicle will end fuel freshness mode and EV Now will now become available. Refueling after consuming a full tank in fuel freshness mode will end the mode.

136

C-MAX (CCG)

Fuel and Refueling

Note: Do not use aftermarket funnels; they will not work with the capless fuel system and can damage it. The included funnel has been specially designed to work safely with your vehicle. When filling the vehicle’s fuel tank from a portable fuel container, use the funnel included with the vehicle.

In C-MAX vehicles, the funnel is located in the rear of the vehicle inside the load compartment.

In C-MAX Energi vehicles the funnel is located in the rear of the vehicle, inside storage compartment 1. Locate the portable funnel that comes

with your vehicle.

Note: It is recommended to use a fuel stabilizer if you consume less than a full tank of fuel during an 18 month period. RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: •

You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. With keyless ignition, just start the engine. Crank time will be longer than usual.

• Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8 liters) may be required. The service engine soon indicator may come on. For more information on the service engine soon indicator, See Symbols Glossary (page 7).

•

Refilling With a Portable Fuel Container

WARNINGS

Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury.

Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others.

137

C-MAX (CCG)

E162448E162449Fuel and Refueling

WARNINGS

Switch off your vehicle when you are refueling. Do not smoke if you are near fuel or refueling your vehicle. Keep sparks, flames and smoking materials away from fuel. Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle. This is

against the law in some places.

Keep children away from the fuel pump and never let children pump fuel. Do not use personal electronic devices while refueling.

Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place an approved fuel container on

the ground.

•

• Do not fill a fuel container while it is in the vehicle (including the cargo area). Keep the fuel pump nozzle in contact with the fuel container while filling. • Do not use a device that would hold

the fuel pump handle in the fill position. Easy Fuel™ Capless Fuel System (Non-Energi Vehicles) WARNING

The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

When fueling your vehicle:

2. Slowly insert the funnel into the

capless fuel system.

3. Fill the vehicle with fuel from the

portable fuel container.

Note: For C-MAX Energi vehicles, press the fuel button located on the instrument panel before performing step 3. 4. When done, clean the funnel or

properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel.

REFUELING

WARNINGS

Fuel vapor burns violently and a fuel fire can cause severe injuries. Read and follow all the instructions on the pump island.

138

C-MAX (CCG)

E142668E145428Fuel and Refueling

Note: A fuel spill concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door. If you did not close the fuel fill inlet properly, a Check Fuel Fill Inlet message may appear in the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in park (P) and switch

the ignition off.

3. Open the fuel filler door and remove

any visible debris from the fuel fill opening. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to dislodge any debris and allow the inlet to close properly.

4.

If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. Easy Fuel™ Capless System (Energi Vehicles Only) WARNING

The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

1. Put the vehicle in park (P) and switch

the ignition off.

2. Open the fuel filler door.

3. Slowly insert the fuel filler nozzle fully

into the fuel system, and leave the nozzle fully inserted to open both doors until pumping is complete. Hold the handle higher during insertion for easier access.

4. Once pumping is complete, slowly remove the fuel filler nozzle. Allow approximately five to ten seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle.

139

C-MAX (CCG)

E156032E154765Fuel and Refueling

5. Open the fuel filler door.

6. Slowly insert the fuel filler nozzle fully

into the fuel system and leave the nozzle fully inserted to open both doors until pumping is complete. Hold the handle higher while inserting for easier access.

7. After pumping fuel, slowly remove the fuel filler nozzle. Allow approximately five to ten seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle.

Note: A fuel spill concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door.

Note: Your vehicle features a locking fuel door and an auto-sealing feature that locks the fuel tank refueling valve. Before you can refuel your vehicle, you must first press the button located on the center console. Pressing this button will unlock the fuel tank refueling valve allowing the fuel filler door to open so that you can insert the fuel filler nozzle into the fuel inlet. This could take up to fifteen seconds before the fuel filler door pops open allowing the insertion of the fuel filler nozzle. When fueling your vehicle: 1. Put the vehicle in park (P) and switch

the ignition off.

2. Press the fuel button located on the

center console.

3. Wait up to fifteen seconds before

opening the fuel filler door. During this time, a Fuel Door Opening message will appear in the information display screen.

4. When the door is open, a Fuel Door Open message will appear in the information display en indicating that your vehicle is ready to refuel. The vehicle will remain ready to refuel for approximately 20 minutes. If more than 20 minutes is required, you will need to press the refueling button again. You may experience the fuel pump turn off if you do not press the refuel button again.

140

C-MAX (CCG)

E145428E156032E154765Fuel and Refueling

If you did not close the fuel fill inlet properly, a Check Fuel Fill Inlet message may appear on the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in park (P) and switch

the ignition off.

1. Switch the ignition on prior to using the

manual override.

2. Remove the panel located in luggage compartment on the right rear area of the vehicle hatch.

3. Open the fuel filler door and remove

any visible debris from the fuel fill opening. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle, several times to dislodge any debris and allow the inlet to close properly.

4.

3. Locate the manual override

mechanism.

4. Pull the manual override mechanism.

If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. Using the manual override lever

WARNING

The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound

near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

Note: The vehicle must be in park (P) when using the manual override feature. The manual override lever is located inside of the luggage compartment on the right rear side panel. When using the fuel door manual override to access the fuel fill inlet:

141

C-MAX (CCG)

E162486E154767E162484Fuel and Refueling

FUEL CONSUMPTION Note: The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. Empty reserve is the amount of fuel remaining in the tank after the fuel gauge indicates empty. Do not rely on this fuel for driving. The usable capacity of the fuel tank is the amount of fuel that can be put into the tank after the gauge indicates empty. The advertised capacity is the total fuel tank size – it is the combined usable capacity plus the empty reserve. Filling the Tank For consistent results when filling the fuel tank: •

Turn the ignition off before fueling; an inaccurate reading results if the engine is left running.

• Use the same fill rate

(low-medium-high) each time the tank is filled.

• Allow no more than two automatic

click-offs when filling.

Results are most accurate when the filling method is consistent. Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles - 3000 miles (3200 kilometers - 4800 kilometers). Also, fuel expense, frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy.

5. Key off and complete refueling within 20 minutes. If more than 20 minutes is required, close fuel door and repeat the procedure.

This will enable you to refuel without any issue. Note: A fuel spill concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door. If you did not close the fuel fill inlet properly, a Check Fuel Fill Inlet message may appear in the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in park (P) and turn the

ignition off.

3. Open the fuel filler door and remove

any visible debris from the fuel fill opening. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to allow the inlet to close properly. This will dislodge any debris preventing the inlet from sealing.

4.

If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city and highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well.

142

C-MAX (CCG)

Fuel and Refueling

Your vehicle is equipped with various emission control components and a catalytic converter that will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your

vehicle is moving, especially at high speeds.

• Have the items listed in scheduled

maintenance information performed according to the specified schedule. The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately.

1. Fill the fuel tank completely and record

the initial odometer reading.

2. Each time you fill the tank, record the

amount of fuel added.

3. After at least three to five tank fill ups, fill the fuel tank and record the current odometer reading.

4. Subtract your initial odometer reading

from the current odometer reading. 5. Calculate fuel economy by dividing miles traveled by gallons used (For Metric: Multiply liters used by 100, then divide by kilometers traveled).

Keep a record for at least one month and record the type of driving (city or highway). This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy. EMISSION CONTROL SYSTEM

WARNINGS

Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If

you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes.

143

C-MAX (CCG)

Fuel and Refueling

These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started. A driving cycle consists of a cold engine startup followed by mixed city/highway driving. No additional vehicle service is required. If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. Readiness for Inspection/Maintenance (I/M) Testing Some state/provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration.

If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced. See On-Board Diagnostics. Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is considered not ready for I/M testing.

Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement Please consult your warranty information for complete details. On-Board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle.

When the service engine soon indicator illuminates, the OBD-II system has detected a

malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate. Examples are: 1. The vehicle has run out of fuel—the

engine may misfire or run poorly. 2. Poor fuel quality or water in the

fuel—the engine may misfire or run poorly.

3. The fuel fill inlet may not have been

properly closed. See Refueling (page 138).

4. Driving through deep water—the

electrical system may be wet.

144

C-MAX (CCG)

Fuel and Refueling

If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20
minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours with the ignition Off. Then, start the vehicle and complete the above driving cycle. The vehicle must warm up to its normal operating temperature. Once started, do not turn off the vehicle until the above driving cycle is complete. If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated.

145

C-MAX (CCG)

High Voltage Battery

GENERAL INFORMATION

WARNING

Have the battery pack serviced only by an authorized electric vehicle technician. Improper handling can

result in personal injury or death.

Note: The high-voltage battery does not require regular service maintenance.

Your vehicle consists of various high-voltage components and wiring. All of the high-voltage power flows through specific wiring assemblies labeled as such or covered with a solid orange convolute, orange striped tape or both. Do not come in contact with these components. The high-voltage battery system is a high-voltage, lithium-ion battery system. The pack is located in the rear cargo area. The high-voltage battery system uses an air cooled system to regulate the high-voltage battery temperature and help maximize high-voltage battery life.

Note: The high-voltage battery is equipped with air vents in the package tray that help to regulate its temperature. It is important to keep these openings free of obstructions. Do not block the flow of cabin air to this area. HIGH-VOLTAGE SERVICE DISCONNECT The high-voltage service disconnect turns off power from the high-voltage battery.

Note: There is a disconnect circuit in your vehicle. Disconnecting the circuit will automatically disable the high-voltage battery. To disable the battery and stop all high-voltage electric activity in the vehicle you can access high-voltage disconnect circuit. To do this, you must unplug the circuit from the circuit port connected to the battery.

146

C-MAX (CCG)

E163462High Voltage Battery

Note: The service disconnect has an outer lever to aid in the proper seating of the service disconnect lever. Remove this to disconnect the high-voltage service disconnect. The high-voltage service disconnect is located behind the rear fold down seats. Service disconnect location for non-Energi vehicles.

3.

If equipped, pull the end of the outer lever toward the front of the vehicle and remove the outer lever from the service disconnect.

4. Slide the handle on the service

disconnect outboard to the right. For Energi vehicles, slide the handle outboard and to the left.

Service disconnect location for Energi vehicles.

Disabling the High-Voltage Battery 1. Fold down the rear seats and remove

the cover panel.

2. Locate the access door and remove

the plastic cover.

147

C-MAX (CCG)

E163537E163538E171514E147234E146133High Voltage Battery

5. Pull the handle toward you and remove the service disconnect from the vehicle to disable the high-voltage battery.

Reactivating the High-Voltage Battery Note: If you have manually disconnected your high-voltage shut off circuit, you will need to reconnect the circuit before you can reactivate it. The system will detect if the electrical system is safe and turn on automatically. CHARGING THE HIGH VOLTAGE BATTERY (IF EQUIPPED) CHARGING THE HIGH-VOLTAGE BATTERY (ENERGI VEHICLES)

WARNINGS

Do not use the 120-volt convenience cord with an extension cord or adapter. In Canada, do not use the 120-volt convenience cord in commercial garages. This equipment has arcing or sparking parts, do not expose to flammable vapors. Position this

equipment at least 18 inches (80
millimeters) above the floor.

Charging Equipment

Your vehicle is equipped with a standard 120-volt convenience cord located in the floor compartment behind the driver seat. Note: The 120-volt convenience cord allows you to charge the high-voltage battery using a standard 120-volt household outlet. Using the standard 120-volt convenience cord takes approximately 7 hours to completely charge from an empty battery.

Ford recommends upgrading to the optional 240-volt charging station for faster more efficient charging. Using a 240-volt charging station will take approximately 2 ½ hours to fully charge an empty battery.

148

C-MAX (CCG)

E78097E145429High Voltage Battery

Note: Your electrical source must meet certain requirements for the high-voltage batteries to charge. The AC outlet must be a three-prong 110-120 volt AC outlet that is properly grounded, 15–20 amps (or greater), and in good condition. You must use a dedicated line, which means you cannot have other appliances connected to the same circuit. If you do not use a dedicated circuit, the circuit breaker could trip or open. If you do not have a dedicated circuit, contact a licensed professional electrician for proper installation. Make sure that the 120–volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the charge port receptacle of your vehicle. The 120–volt convenience cord inline control box has three indicator lights that represent the charging status, power, charge and fault. Power (green light) — this indicator lights up when you plug the cord into the AC wall outlet. Charge (green light) — indicates status of charging: • No light means you have not connected

the cord to the vehicle. Blinking light means that the charging is in process. Solid light means you have connected the cord, but the vehicle is not charging. Fault (red triangle light) — Lights up in case of a detected failure. No charging is possible: •

Blinking red triangle light – means that the 120–volt convenience cord is trying to reset the failure and could restart the charging cycle. Solid red triangle light – means that the fault is permanent. You need to unplug the cord and then plug it back in to reset the fault. If the fault persists, contact your authorized dealer.

•

•

•

Charge Port The charge port is located between the front left side door and front left wheel well. There is an indentation located on the charge port door. Press in and release with your thumb to open and close the door.

Note: Do not force the charge port door open or closed. Forcing the door open or closed will damage the charge port. The light ring located around the charge port indicates the charge status of the high-voltage battery in your vehicle. Divided into four quadrants, the charge port light ring displays the state of charge in 25 percent increments. There is a cord acknowledgment feature that activates when you initiate a charge cycle. The four light quadrants will each individually flash clockwise starting with the top right light and ending with the top left, two full times, confirming the system detects the charging coupler. Use your key fob to view the charge status of your vehicle at any time by pressing the unlock button. The light ring will light up the corresponding quadrant(s) so that the current state of charge can be determined. If the charge is below 25 percent, the light ring will not light. Do not forget to press the lock button on your key fob to re-lock your vehicle.

149

C-MAX (CCG)

E144779High Voltage Battery

The light ring will also display the current state of charge when opening the doors. Charging Note: Your vehicle must be in P (PARK) to charge. To charge your high-voltage battery: 1. Put the vehicle in park and power down

your vehicle.

2. With your thumb, press in and release the indentation located on the charge port door and the door will rotate open.

3. Plug the charging coupler into the

charge port receptacle on your vehicle. Make sure the button clicks confirming you have completely engaged the coupler.

• When the light on both right side

quadrants are on and the bottom left quadrant is pulsing, the charge is between 50-75 percent.

• When the light on three quadrants are on and the top left quadrant is pulsing, the charge is between 75-100 percent.

• When all the lights on the entire ring

are on, the charge is complete.

Note: The light ring will turn off one minute after reaching a full charge. Locking the Charging Coupler Note: You will need a padlock or a combination lock with a shackle diameter of 0.2 in (5 mm) or less and the straight portion of the shackle of 1.0 in (25.4 mm) length or more.

5.

4. Verify that the cord acknowledgment

feature activates. This indicates the beginning of a normal charge cycle. If using a 240-volt charging station, follow the instructions on the charge station to begin the charging process. The light ring will display how far along the charge is: • When the top right quadrant is pulsing,

the charge is between 0-25 percent.

• When the top right quadrant light is on

and the bottom right quadrant is pulsing, the charge is between 25-50
percent.

150

C-MAX (CCG)

1.

Insert the lock through the hole in the charging coupler button.

2. Lock the padlock or combination lock. Waiting to Charge Note: See Charge Settings in the MyFord Touch section. See MyFord Touch™ (page 322). When you select Value Charge, charging may not begin upon plugging in. The vehicle may delay charging to take advantage of off-peak electricity rates. The vehicle will optimize the charge schedule to be complete by the next GO Time.

E144780E172036High Voltage Battery

When waiting to charge (not actively charging), the light ring will indicate the present state of charge of the high voltage battery as follows: • When the top right quadrant light is off, the charge is between 0–25 percent. • When the top right quadrant light is on

and the bottom right quadrant is off, the charge is between 25–50 percent. • When both right side quadrant lights are on and the bottom left quadrant is off, the charge is between 50–75
percent.

• When three quadrant lights are on and the top left quadrant is off, the charge is between 75–100 percent.

• When all lights on the entire ring are

on, the charge is 100 percent.

Note: When the vehicle is waiting to charge, the light ring will turn off one minute after displaying the present state of charge. When the vehicle automatically begins charging, the light ring will turn on and display how far along the charge is per the section above. Note: If the system detects a vehicle charging system fault at any point in a charge cycle, the entire light ring will flash continuously for one minute and then turn off. If this happens, unplug the charging coupler and then plug it back into the charge port receptacle. If the problem persists, contact your authorized dealer. You can modify the light ring lighting conditions. See Charge Port Light Ring Settings in the MyFord Touch section. See MyFord Touch™ (page 322). Disconnecting the Charging Coupler Note: Do not pull the wall plug from the wall while the vehicle is charging. Doing so may damage the outlet and the cord. 1. Remove the lock from the charging

coupler button.

2. Press the button on the charging

coupler.

3. While holding the button, remove the charging coupler from the charge port receptacle on your vehicle.

4. Close the charge port door by pressing

the indentation on the charge port door. Continue pressing the indentation while the door rotates counterclockwise and closes.

HIGH VOLTAGE BATTERY CUT- OFF SWITCH The high-voltage shut off operation shuts off power from the high-voltage battery after a collision, or if your vehicle receives a substantial physical jolt. To reactivate the vehicle after either event perform the following steps: 1. Turn the ignition off. 2. Turn the ignition on. 3.

If the vehicle is not powered after this sequence, repeat steps 1 and 2.

For vehicles equipped with a push button start system: 1. Press the START/STOP button to

turn ignition off.

2. Press the brake pedal and press the

START/STOP button.

151

C-MAX (CCG)

E144781High Voltage Battery

3. Remove your foot from the brake pedal and press the START/STOP button (ignition off).

4. Press the START/STOP button again

to re-enable the vehicle.

Note: After completing this process the vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe you can start your vehicle as you would normally by pressing the brake in combination with the START/STOP button. Note: In the event the vehicle does not reactivate after the second key cycle, contact an authorized dealer.

152

C-MAX (CCG)

Transmission

P (Park) This position locks the transmission and prevents the front wheels from turning. Come to a complete stop before putting your vehicle into and out of P (Park) R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle is free to roll; hold the brake pedal down while in this position. D (Drive) The normal driving position for the best fuel economy. D (Drive) with Grade Assist (If Equipped) Press the transmission control switch on the side of the gearshift lever to activate grade assist.

AUTOMATIC TRANSMISSION

WARNINGS

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition

to the off position and remove the key whenever you leave your vehicle.

Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously

for more than three seconds will limit engine rpm, which may result in difficulty maintaining speed in traffic and could lead to serious injury. Automatic Transmission Putting your vehicle in gear: 1. Fully press down the brake pedal. 2. Press and hold the button on the front

of the gearshift lever.

3. Move the gearshift lever into the

desired gear.

4. Release the button and your

transmission will remain in the selected gear.

153

C-MAX (CCG)

E144820E146092Transmission

Note: See your authorized dealer as soon as possible if this procedure is used. Note: For some markets this feature will be disabled. Use the brake shift interlock lever to move the gearshift lever from the park position in the event of an electrical malfunction or if your vehicle has a dead battery. Apply the parking brake and turn the ignition off before performing this procedure.

1. Remove the side panel on the right side

of the gearshift lever.

2. Locate the access hole. 3.

Insert the screwdriver (or similar tool) into the access hole and press the lever foreword while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position.

Grade assist: • Provides additional grade braking with a combination of engine motoring and high-voltage battery charging to help maintain vehicle speed when descending a grade.

• As the vehicle determines the amount

of engine motoring and high-voltage battery charging, you may notice the engine speed increasing and decreasing to help maintain your vehicle speed when descending a grade. The grade assist lamp in the instrument cluster is illuminated.

•

The grade assist lamp will appear in the instrument cluster when grade assist is turned on.

Press the transmission control switch again to return to normal D (Drive). L (Low) • Provides maximum engine braking. •

The transmission may be shifted into L (Low) at any vehicle speed.

Brake-Shift Interlock WARNINGS

Do not drive your vehicle until you verify that the brake lamps are working. When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll

freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer.

154

C-MAX (CCG)

E144523E162619Transmission

4. Remove the tool and reinstall the

panel.

5. Start the vehicle and release the

parking brake.

If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear.

155

C-MAX (CCG)

Brakes

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See Cleaning the Alloy Wheels (page 236).

See Warning Lamps and Indicators (page 83).

Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes. Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Move the transmission selector lever to position P, switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.

Brake Assist Brake assist detects when you brake heavily by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal. Brake assist can reduce stopping distances in critical situations. Anti-lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking.

This lamp momentarily illuminates when you turn the ignition on. If the light does not illuminate during start up, remains on or flashes, the system may be disabled. Have the system checked by an authorized dealer.

If the system is disabled, normal braking is still effective. If the brake warning lamp illuminates when you release the parking brake, have the system checked by an authorized dealer. Regenerative Braking System This feature is used to simulate the engine braking of an internal combustion engine and assist the standard brake system while recovering some of the energy of motion and storing it in the battery to improve fuel economy. The standard brake system is designed to fully stop the car if regenerative braking is not available. During regenerative braking, the motor is spun as a generator to create electrical current. This recharges the battery and slows the vehicle. In effect, once the accelerator pedal is released, the motor changes from an energy user to an energy producer.

156

C-MAX (CCG)

E144522E144522Brakes

PARKING BRAKE

WARNING

Always set the parking brake fully and leave your vehicle with the transmission selector lever in

position P.

Note: Do not press the release button while pulling the lever up. To apply the parking brake: 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its

fullest extent.

Note: If you park your vehicle on a hill and facing uphill, move the transmission selector lever to position P and turn the steering wheel away from the curb. Note: If you park your vehicle on a hill and facing downhill, move the transmission selector lever to P and turn the steering wheel toward the curb. To release the parking brake: 1. Press the brake pedal firmly. 2. Pull the lever up slightly. 3. Press the release button and push the

lever down.

HILL START ASSIST WARNINGS

The system does not replace the parking brake. When you leave your vehicle, always apply the parking

brake and put the transmission in park (P). You must remain in your vehicle once you have activated the system. During all times, you are responsible for controlling your vehicle, supervising the system and

intervening, if required.

When the accelerator pedal is released or the brake pedal is applied, the brake controller automatically detects the amount of deceleration requested and optimizes how much of the deceleration will be produced by regenerative braking. The remaining portion is generated by standard friction braking. When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone. Regenerative braking does not take the place of the standard friction brakes; it only assists them. Regenerative braking has also been designed to interact with the anti-lock brake system. Regenerative braking is disabled when the anti-lock brake system is activated or the battery is fully charged. HINTS ON DRIVING WITH ANTI-LOCK BRAKES Note: When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the risks when: •

you drive too closely to the vehicle in front of you your vehicle is hydroplaning you take corners too fast the road surface is poor.

• • •

157

C-MAX (CCG)

Brakes

WARNINGS

If the engine is revved excessively, or if a malfunction is detected, the system will be deactivated.

The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, (for example from a car park ramp, traffic lights or when reversing uphill into a parking space). The system will activate automatically on any slope that will cause significant vehicle rollback. Using Hill Start Assist 1. Press the brake pedal to bring your

vehicle to a complete standstill. Keep the brake pedal pressed. If the sensors detect that your vehicle is on a slope, the system will activate automatically.

2.

3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for about two or three seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The

brakes will release automatically.

158

C-MAX (CCG)

Traction Control

System Indicator Lights and Messages

WARNING

If a failure has been detected within the AdvanceTrac system, the stability control light will illuminate

steadily. Verify that the AdvanceTrac system was not manually disabled through the information display. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with AdvanceTrac disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

The stability control light temporarily illuminates on engine start-up and flashes when a driving condition activates the stability system.

The stability control off light temporarily illuminates on engine start-up and stays on

when you turn the traction control system off. When you turn the traction control system off or on, a message appears in the information display showing system status.

PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction. USING TRACTION CONTROL In certain situations for example, stuck in snow or mud, turning the traction control off may be beneficial as this allows the wheels to spin with full engine power. Depending on the type of system you have on your vehicle, you can either turn the system off using the information display or by pressing the button. Switching the System Off Using the Information Display Controls (If Equipped) Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display controls. See Principle of Operation (page 159). Switching the System Off Using a Switch (If Equipped) The button is located in the instrument panel. Press the button. You will see a message in conjunction with an illuminated icon in the display. Press the button again to return the system to normal mode. When you switch the traction control system off, stability control remains fully active.

159

C-MAX (CCG)

E138639Stability Control

The AdvanceTrac with Roll Stability Control system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See Using Traction Control (page 159).

Vehicle without AdvanceTrac with RSC skidding off its intended route. Vehicle with AdvanceTrac with RSC maintaining control on a slippery surface.

PRINCIPLE OF OPERATION

WARNINGS

Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac sensors. Reducing the effectiveness of the AdvanceTrac system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac system activates, SLOW DOWN.

160

C-MAX (CCG)

E72903AAABBBBStability Control

USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control™ (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R. You can turn off the traction control portion of the system independently. See Using Traction Control (page 159).

161

C-MAX (CCG)

Parking Aids

Note: If your vehicle is equipped with MyKey®, it is possible to prevent turning the sensing system off. See MyKey™ (page 49). The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically whenever the ignition is switched on. When receiving a detection warning, the radio volume is reduced to a predetermined level. After the warning goes away, the radio volume returns to the previous level. Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse). As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously. If a stationary or receding object is detected farther than 12
inches (30 centimeters) from the side of the vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again.

PARKING AID (IF EQUIPPED)

WARNINGS

To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.

To help avoid personal injury, always use caution when in R (Reverse) and when using the sensing system. This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.

Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the

normal detection zone of the system, may create false beeps.

Note: Keep the sensors, located on the bumper or fascia, free from snow, ice and large accumulations of dirt. If the sensors are covered, the system’s accuracy can be affected. Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage to the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.

162

C-MAX (CCG)

Parking Aids

Coverage area of up to 6 feet (1.8 meters) from the rear bumper. There is decreased coverage area at the outer corners of the bumper.

The system detects certain objects while the transmission is in R (Reverse): •

and moving toward a stationary object at a speed of 3 mph (5 km/h) or less but not moving, and a moving object is approaching the rear of the vehicle at a speed of 3 mph (5 km/h) or less

•

The system can be switched off through the information display. If a fault is present in the system, a warning message appears in the information display and does not allow the driver to switch the faulted system on. Front Sensing System The front sensors are active when the gearshift is in any position other than P (Park) or N (Neutral) and the vehicle speed is below 6 mph (10 km/h).

163

C-MAX (CCG)

Coverage area of up to 27 inches (70 centimeters) from the front of the vehicle and about 14
inches (35 centimeters) to the side of the front end of the vehicle. Refer to the reverse sensing section for details on coverage area.

The system sounds an audible warning when obstacles are near either bumper in the following manner: • Objects detected by the front sensors

are indicated by a high-pitched tone from the front radio speakers.

•

• Objects detected by the rear sensors are indicated by a lower pitched tone from the rear radio speakers. The sensing system reports the obstacle which is closest to the front or rear of the vehicle. For example, if an obstacle is 24 inches (60
centimeters) from the front of the vehicle and, at the same time, an obstacle is only 16 inches (40
centimeters) from the rear of the vehicle, the lower pitched tone sounds.

• An alternating warning sounds from the front and rear if there are objects at both bumpers that are closer than 10 inches (25 centimeters).

E130178AE130382AParking Aids

The system may not function correctly if something passes between the front bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e. a bus, tow truck or flatbed truck). Note: The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections. Note: The sensors may not detect objects with surfaces that absorb ultrasonic waves. Note: After a tire change the system will go through a relearning procedure. During this time the system performance may deteriorate. The system should not be used if: •

a foreign object (i.e. bike rack or trailer) is attached to the front or rear of the vehicle or at another location close to the sensors. an overhanging object (i.e. surfboard) is attached to the roof. the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is in use. Using Active Park Assist

•

•

For specific information on the reverse sensing portion of the system, refer to that section.

Press the button to switch the system off. It will remain off for the entire ignition cycle. The system can also be switched off through the information display. ACTIVE PARK ASSIST (IF EQUIPPED)

WARNING

This system is designed to be a supplementary park aid. It may not work in all conditions and is not

intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use.

Note: The driver is always responsible for controlling the vehicle, supervising the system and intervening if required. The system detects an available parallel parking space and automatically steers the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. The system visually and audibly instructs you to park the vehicle.

164

C-MAX (CCG)

E142434E142733Parking Aids

Press the button. The touch screen displays a message and a corresponding graphic to indicate it's searching for a parking space. Use the turn signal to indicate which side of the vehicle you want

the system to search on. Note: If the turn signal is not on, the system automatically searches on the vehicle's passenger side.

When a suitable space is found, the touch screen displays a message and a chime sounds. Slow down and stop at approximately position (A), then follow the instructions on the touch screen. Note: You must observe that the selected space remains clear of obstructions at all times in the maneuver. Note: Vehicles with overhanging loads (e.g. a bus or a truck), street furniture and other items may not be detected by active park assist. You must make sure the selected space is suitable for parking. Note: The vehicle should be driven as parallel to other vehicles as possible while passing a parking space. Note: The system always offers the last detected parking space (i.e. if the vehicle detects multiple spaces while you are driving, it offers the last one). Note: If driven above approximately 20
mph (35 km/h), the touch screen shows a message to alert you to reduce vehicle speed.

Automatic Steering into Parking Space Note: If vehicle speed exceeds 6 mph (10
km/h), the system switches off and you need to take full control of the vehicle. Note: If a maneuver is interrupted before completion, the system switches off. The steering wheel position will not indicate the actual position of the steering and you have to full take control of the vehicle. With your hands off the wheel (and nothing obstructing its movement) and the transmission in R (Reverse), the vehicle steers itself as instructions to safely move the vehicle back and forward in the space are displayed in the touch screen. While reversing, the touch screen displays a message instructing you to check your surroundings (for safety reasons) and to back-up slowly, accompanied by a corresponding graphic.

165

C-MAX (CCG)

AE130107Parking Aids

When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop.

When automatic steering is finished, the touch screen displays a message indicating that the active park assist process is done. The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park). Deactivating the Park Assist Feature The system can be deactivated manually by: • •

pressing the active park assist button grabbing the steering wheel

C-MAX (CCG)

•

•

driving above approximately 20 mph (35 km/h) for 30 seconds during an active park search driving above 6 mph (10 km/h) during automatic steering turning off the traction control system.

• Certain vehicle conditions can also deactivate the system, such as: •

Traction control has activated on a slippery or loose surface. There is an anti-lock brake system activation or failure.

•

• Any door (except the driver’s) opens. • Something touches the steering wheel.

166

E130108E130109Parking Aids

If a problem occurs with the system, a warning message is displayed, followed by a chime. Occasional system messages may occur in normal operation. For Troubleshooting the System

recurring or frequent system faults, contact an authorized dealer to have your vehicle serviced.

The system does not look for a space

The traction control system may be off Any door (except the driver’s) may not be completely closed

The system does not offer a particular space

Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space The vehicle is farther than 6.5 ft (2 m) from the parking space The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space

The system does not position the vehicle where I want in the space

The vehicle is rolling in the opposite direction of the transmission (i.e. rolling forward when R [Reverse] is selected) The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space