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System Information Screen (SR ESN: XXXXXXXXXXXX). To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS > Options.
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Potential Satellite Radio Reception Issues
Antenna obstructions
Terrain
Station overload
Satellite radio signal interference
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.
SIRIUS Troubleshooting Tips
Radio Display
Condition
Acquiring...
Sat Fault/SIRIUS system failure.
Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.
Invalid Channel.
The channel is no longer available.
Possible Action No action required. This message should disappear shortly.
If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See your authorized dealer for service. Tune to another channel or choose another preset.
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SIRIUS Troubleshooting Tips
Radio Display
Condition
Unsubscribed Channel. Your subscription does
No Signal.
Updating.
Call SIRIUS 1–888–539–7474.
None Found. Check Channel Guide.
not include this channel.
The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress. Your satellite service is no longer available.
All the channels in the selected channels are either skipped or locked.
Subscription Updated. SIRIUS has updated
the channels available for your vehicle.
CD
Possible Action
Contact SIRIUS at 1–888–539–7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return. No action required. The process may take up to three minutes. Contact SIRIUS at 1-888-539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.
Press the lower left corner of the touchscreen, and then select the CD tab.
You can also advance and reverse the current track or current folder, if applicable. Repeat Touch this button to repeat the currently playing track, all tracks on the disc or turn the feature off if already on.
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Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Options Sound Settings allows you to adjust settings for: • Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. Compression allows you to turn the compression feature on and off. Browse Touch this button to look through all available CD tracks. CD Voice Commands
If you are listening to a CD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart.
If you are not listening to a CD, press the voice button and, after the tone, say “CD”, then any of the commands in the following chart.
“CD”
“Pause” “Play”
“Play next track”
“Play previous track” “Play track <1–512>”
“Repeat”
“Repeat folder”*
“Repeat off” “Repeat track”
“Shuffle”
“Shuffle CD”* “Shuffle folder”*
“Shuffle off”
“Help”
*This applies to WMA or MP3 files only.
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SD Card Slot and USB Port SD Card Slot Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation system later in this chapter for more information.
The slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your card, press the lower left corner of the touchscreen, and then select the SD Card tab.
SD logo is a trademark of SD-3C, LLC.
USB Port
The ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen, and then select the USB tab.
This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. In order to playback video from your iPod® or iPhone®, if compatible, you must have a special combination USB/RCA composite video cable, which you can buy from Apple®. When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port.
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Playing Music from Your Device Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options: Repeat replays the currently playing song or album. Shuffle plays music on the selected album or folder in random order. Similar Music allows you to choose music similar to what is currently playing. More Info displays information such as current track, artist name, album and genre. Options allows you to view and adjust various media settings. • Sound Settings allows you to adjust settings for:
• Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume.
under Media Player. See Settings.
Note: Your vehicle may not have all these sound settings. • Media Player Settings allows you to select more settings, which is • Device Information displays software and firmware information • Update Media Index indexes your device each time you connect it
about the currently connected media device.
to make sure you have the latest voice commands available for all media on the device.
Browse allows you to view the contents of the device. It also allows you to search by categories, such as genre, artist or album. If you want to view song information such as Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art. You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.
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SD Card and USB Voice Commands
If you are listening to a USB device or an SD card, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say “USB” or “SD card”, then any of the commands in the following chart.
“USB” or “SD CARD”
“Browse”*
“Next” “Pause” “Play”
“Play previous song” “Play similar music” “Play song
” “Play TV show
”** “Play album
” “Play TV show episode
”** “Play all”
“Play artist
” “Play audiobook
” “Play author
” “Play composer
” “Play folder
” “Play genre ” “Play movie ”** “Play music video
”** “Play next song”
“Play playlist
” “Play podcast ” “Play podcast episode
” “Play video
”** “Play video podcast
”** “Play video podcast episode
”** “Play video playlist
”** “Previous” “Repeat all” “Repeat off” “Repeat one”
“Shuffle”
“Shuffle off” “What’s this?”
“Help”
*If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse. When prompted, see the following “Browse” chart. **These commands are only available in USB mode and are device-dependent.
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“BROWSE”
“Album
” “All albums” “All artists”
“All audiobooks”
“All authors”
“All composers”
“All folders” “All genres” “All movies” *
“All music videos”*
“All playlists” “All podcasts”
“All songs”
“All TV shows”*
“All video podcasts”*
“All videos”*
“Artist
” “Audiobook
” “Author
” “Composer
” “Folder
” “Genre ” “Playlist ” “Podcast ” “TV show ”* “Video
”* “Video playlist
”* “Video podcast ”* “All video playlists”*
“Help” *These commands are only available in USB mode and are device-dependent.
Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod®, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as Unknown. In order to playback video from your iPod® or iPhone®, (if compatible), you MUST have a special combination USB/RCA composite video cable (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port.
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Bluetooth Audio Your system allows you to stream audio over your vehicle’s speakers from your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then select the BT Stereo tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetooth audio device, press the voice button on the steering wheel control. When prompted, say “Next song”, “Pause”, “Play” or “Previous song”.
If you are not listening to a Bluetooth audio device, press the voice button and, after the tone, say “Bluetooth Audio”, then “Next song”, “Pause”, “Play” or “Previous song”.
A/V Inputs
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is in
motion.
WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is
in motion. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is in motion.
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Your A/V inputs allow you to connect an auxiliary audio/video source (such as a gaming systems or a personal camcorder) by connecting RCA cords (not included) to these input jacks. The jacks are yellow, red and white and are located either behind a small access door on the
instrument panel or in your center console. You can also use the A/V inputs as an auxiliary input jack to play music from your portable music player over your vehicle’s speakers. Plug in your 1/8 inch (3.5 millimeter) RCA adapter into the two left A/V input jacks (red and white). Press the lower left corner of the touchscreen, and then select A/V In. To use the auxiliary input jack feature, make sure that your portable music player is designed for use with headphones and that it is fully charged. You also need an audio extension cable with stereo male 1/8th-inch (3.5 millimeter) connectors at one end and a RCA jack at the other. 1. Switch off the engine, radio and portable music player. Set the parking
brake and put the transmission in position P.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adapter in one of the two left A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned FM station or a CD (if there is a CD already loaded into the system).
4. Adjust the volume as desired. 5. Turn the portable music player on and adjust the volume to 1⁄2 the
maximum.
6. Press the lower left corner on the touchscreen. Select the A/V In tab.
(You should hear audio from your portable music player although it may be low.)
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the controls.
In order to playback video from your iPod® or iPhone® (if compatible), you must have a special combination USB/RCA composite video cable (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port.
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Troubleshooting • Do not connect the audio input jack to a line level output. The jack only works correctly with devices that have a headphone output with a volume control.
• Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes distortion and reduces sound quality.
• If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problem persists, replace or recharge the batteries in the portable media player. • Control the portable media player in the same manner when used with headphones, as the auxiliary input jack does not provide control (such as Play or Pause) over the attached portable media player.
PHONE
A. Phone B. Quick Dial C. Phonebook D. History E. Messaging F. Settings
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Hands-free calling is one of the main features of SYNC®. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cellular phone’s functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call • Ending a call • Using privacy mode • Dialing a number • Redialing • Call waiting notification • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone’s compatibility, see your phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cellular phone with SYNC. This allows you to use your phone in a hands-free manner. Note: Put the transmission in position P. Turn on your vehicle ignition and the radio. 1. Touch Add Phone in the upper left corner of the touchscreen. Find SYNC appears on the screen and instructs you to begin the pairing process from your device.
2. Make sure that Bluetooth is set to On and that your cellular phone is
in the proper mode. See your phone’s manual if necessary. • Select SYNC, and a six-digit PIN appears on your device.
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3.
If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful. SYNC may prompt you with more phone options. For more information on your phone’s capability, see your phone’s manual and visit the website.
Pairing Subsequent Phones Note: Put the transmission in position P. Turn on your vehicle ignition and the radio. 1. Press the Phone corner of the touchscreen > Settings > BT Devices
> Add Device.
2. Make sure that Bluetooth is set to On and that your cellular phone is in
the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC on the screen. The display indicates when the pairing is successful. The system asks you if you want to download your phonebook.
SYNC may prompt you with more phone options. For more information on your phone’s capability, see your phone’s user guide and visit the website.
Making Calls
Press the voice button on your steering wheel controls. When prompted, say, “Call
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Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.
Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by pressing and holding this phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options Press the top left corner on your touchscreen to select from the following options: Phone Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose to: • Mute the call • Put it on hold • Turn on privacy (returns the call to your cellular phone) • Join two calls • End the call. Quick Dial Set up favorite contacts from you phonebook or history folder. Phonebook Touch this button to access and call any contacts in your previously downloaded phone book. The system places the entries in alphabetical categories summarized at the top of the screen. To turn on contact picture settings, if your device supports this feature, press Phone > Settings > Manage Phonebook > Download photos from Phonebook > On. Certain smart phones may support transferring street addresses when listed with phone book contact information. If your phone supports this feature, you can select and use these addresses as destinations and save them as favorites.
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History After you connect your Bluetooth-enabled phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to your Favorites or to Quick Dial. Note: This is a phone-dependent feature. If your phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. Messaging Send text messages using your touchscreen. See Text messaging later in this section. Settings Touch this button to access various phone settings, such turning Bluetooth on and off, managing your phonebook and more. See Phone settings later in this section.
Text Messaging Note: Downloading and sending text messages using Bluetooth are phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: SYNC does not download read text messages from your phone. You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, such as LOL. 1. Touch the top left corner of the display to access the Phone menu. 2. Select Messaging. 3. Choose from the following: • Listen (speaker icon) • Dial • Send Text • View • Delete.
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Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are phone-dependent features. 1. Touch the top left corner of the display to access the Phone menu. 2. Touch Messaging > Send Text. 3. Enter a phone number or choose from your phone book. 4. You can select from the following options: • Send which sends the message as it is. • Edit Text allows you to customize the pre-defined message or
create a message on your own.
You can then preview the message, verify the recipient as well as update the message list, and send it to a connected device (such as a USB drive).
Pre-defined Text Message Options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there.
OK Yes No
Thanks
Stuck in traffic. Call me later.
LOL
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Receiving a Text Message When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your phone. You can press: • View to view the text message. • Listen for SYNC to read the message to you. • Dial to call the contact. • Ignore to exit the screen. Note: If you select View and your vehicle is traveling over 5 mph (8 km/h), the system offers to read the message to you instead of allowing you to view it while driving.
Phone Settings Press Phone > Settings. Bluetooth Devices Touch this tab to connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Touch this tab to turn Bluetooth off or on. Do Not Disturb Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 911 Assist Turn on or turn off the 911 Assist™ feature. See 911 Assist® in the SYNC Services and Applications section. Phone Ringer Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired phone’s ring tone, a beep, text-to-speech or a silent notification. Text Message Notification Select a text message notification, if supported by your phone. Choose from possible system alert tones, text-to-speech or silent.
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Internet Data Connection If your phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. Manage Phonebook Touch this button to access features such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on the steering wheel control. After the tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Bluetooth on”
“Call”
“Call
” “Call
at home” “Call at work” “Call on cell” “Call on other” “Call voicemail”
“Hold call off”*
“Hold on”* “Join calls”*
“Listen to text message <#>”
“Listen to text messages”
“Messages”** “Mute call”* “Pair phone” “Privacy on”*
“Dial”
“Reply to text messages”
“Do not disturb off” “Do not disturb on”
“Forward text messages”
“Turn ringer off” “Turn ringer on” “Unmute call”*
“Go to hands free”*
“Help” *These commands are only available during an active call. **If you have said “Messages”, see the following “Messages” chart.
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“MESSAGES”
“Call”
“Forward text messages”
“Listen to text message <#>”
“Listen to text messages” “Reply to text messages”
“Help”
ELECTRIC VEHICLE INFORMATION
Your system has special electric vehicle screens, which display power flow and charge settings. To access these screens, press the EV Info button.
A. Settings B. Power
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Settings This screen allows you to set up the charging convenience features. Note: You can also set up the charging convenience features using MyFord Mobile over the internet or smartphone application. For more information on MyFord Mobile, and to set up your MyFord Mobile account, visit www.myfordmobile.com. To improve the charging experience, your vehicle has the following convenience features: • Value Charge: Your vehicle schedules its charging time when the utility rates are lowest. Contact your utility company to see what rates are available. • Charge Now: Fully charge your vehicle at the quickest rate. Your vehicle starts charging immediately after you connect the charging plug to your vehicle.
• My GO Time: Setting the My GO Time allows you to control charging schedules and cabin conditioning settings so your vehicle is ready to drive when you are. By setting a My GO Time, your vehicle can have a complete charge before your next set drive time. A calendar view allows you to program two My GO Times per day for each day of the week.
Note: Remember, you must plug in your vehicle for My GO Time to work. • Cabin Conditioning: Get the most miles out of every charge by
conditioning your vehicle while it is charging. Set the cabin temperature and departure time before you leave so you use energy from your home instead of your vehicle’s battery.
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the high-voltage battery.
A. My GO Time summary displays the next My GO Time and cabin temperature setting. B. Estimated charge time limits • Displays the estimated minimum and maximum times to fully charge • Displays the battery’s current charge as a percentage. C. Charge profile and mode displays the current charging profile and charging mode. D. Charging status and actual times displays charging status with the actual charging start time, end time, and duration. My GO Time Summary Temperature is the chosen cabin conditioning setting for this My GO Time. GO Time is the time and date of your next set drive time. Your vehicle automatically schedules charging and cabin conditioning to finish by this time. The electric motor and gasoline engine are powering vehicle. Skip cancels the cabin conditioning for the present My GO Time. Once you touch Skip, the GO Time and Temperature are not selectable, and the LED illuminates on the Skip button. Touch the button again to turn on the cabin conditioning. This feature allows you to ignore the present GO Time without having to delete the My GO Time or turning off the entire schedule (see GO Time Schedule later in this section). After the present GO Time passes, the Skip feature resets. Edit accesses your My GO Time Schedule (see GO Time Schedule later in this section)
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The system also alerts you to any conflicts by highlighting areas of the screen in yellow. If your battery cannot have a full charge by the scheduled drive time, the system highlights the current My GO Time and Actual Charge End Time and a message Charge at GO Time: under 100% appears. This is normal; the vehicle is informing you of the conflicting situation. This notification only displays when the gearshift selector lever is in position P. Note: Charging occurs as soon as you plug the vehicle in. The system limits cabin conditioning to 15 minutes before the My GO Time. To eliminate the conflict notification immediately or to prevent a conflict in the future, try the following: • Change the present My GO Time to occur later. • Plug the vehicle into a 240V charging station instead of 120V • Plug the vehicle in sooner. Estimated Charge Time Limits Battery shows you the battery’s current charge displayed as a percentage. A reading of 100% means the battery has a full charge. A reading of 0% means the battery has no charge. To fully charge • 240V is the estimated minimum charging time from the current
convenience cord. Higher power charging yields shorter charge times.
high-voltage battery level to full charge (100%). This represents the shortest amount of time you should expect the high-voltage battery to recharge under ideal conditions. Ideal conditions include a 240V charging station and a minimum 30A service and high-voltage battery at a moderate temperature.
Note: This charging time is only an estimate. It is normal for your actual charge duration to be longer. Note: Some charging stations use lower voltage (208V), which result in longer charge times. • 120V is the estimated maximum charging time from the current
high-voltage battery level to full charge (100%). This represents the longest amount of time you should expect the high-voltage battery to recharge under normal conditions. Normal conditions include a 120V convenience cord and 12A service.
Note: This charging time is only an estimate. It is possible for your actual charge duration to be longer. This occurs when the AC line voltage is low and may indicate your electrical source is not meeting certain requirements (see Charging the high-voltage battery in the High Voltage Battery chapter).
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Value Charge Profile and Mode Value Charge profile name is the name of the presently detected Value Charge Profile. The system detects a customer defined value charge profile when the vehicle is within approximately 300 feet (100 meters) of the GPS location registered for the profile. If the vehicle is close to more than one charge profile, it chooses the closest. When the vehicle is not at a defined profile, it uses the Default Value charge profile. The system normally displays Default Profile while you are driving because the vehicle is typically between defined value charge profiles. Edit allows you to access your Value Charge profiles settings screen (see Value Charge Profiles later in this section). Charge Now if you want your vehicle to immediately charge when plugged in at this profile location. This button illuminates if the current charge mode for the currently detected charge profile. Value Charge if you want to take advantage of off-peak electricity rates. The vehicle optimizes the charge schedule to be complete by the next GO Time. This button illuminates if the current charge mode for the currently detected charge profile. Charging Status and Actual Times This is the status of the charging system, which includes the charging plug, high-voltage battery and charger. Next Charge means the vehicle is unplugged. Estimated charge information is for the present vehicle location. Waiting to Charge means the vehicle is plugged in. Typical of Value Charge mode, the vehicle may not start charging right away because it is set to charge at times with lower utility costs. Charging means the high-voltage battery is charging. Charged means the high-voltage battery is fully charged and not currently scheduled for further charging. Charge Fault means a fault is present that is preventing the high-voltage battery from charging. Inspect the charge plug connection, charge cord and charging station.
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Start is the scheduled start time of charging. • At Plug In: When the vehicle is in Charge Now mode, and
unplugged, the message At Plug In appears, indicating the vehicle immediately starts charging once you plug it in. Once you plug it in, the system shows the actual charge start time.
• Scheduled Charge Start Time: When the vehicle is in Value
Charge mode, the system displays the scheduled charge start time (for example, 8:00 PM). Once charging starts, the system continues to display the actual charge start time. End is the estimated end time of charging. • Charge Now Duration: When the vehicle is in Charge Now mode, and unplugged, the system displays the charging duration in hours. Once you plug in the vehicle, the value shows the estimated time to finish charging. • Scheduled Charge End Time: When the vehicle is in Value Charge mode, the system displays the estimated charge end time. It is normal for the actual end time to change while charging. The vehicle keeps charging until the high-voltage battery is fully charged.
GO Time Schedule The highlighted button displays the current schedule mode. Touch the Edit button next to the My GO Time to see the GO Time Schedule. On turns on the GO Time schedule. Off turns off the GO Time schedule. This also turns off the cabin conditioning function. Use this mode when you store your vehicle on-plug to prevent using energy for cabin preconditioning. Note: If you choose to perform Value Charging with the schedule off, the vehicle schedules charging to finish at the lowest cost within 24 hours of plugging the vehicle in.
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temperature.
GO Time events displays the GO Time day-of-week and time. The blue highlighted GO Time is the current GO Time the vehicle is using for charge scheduling and cabin conditioning. You can schedule two GO Time events per day for each day of the week. • GO Time allows you to edit the GO Time and cabin conditioning • --:-- indicates that you can add a GO Time to this slot. You can enter the GO Time choices in any order. The schedule automatically sorts the GO Time events to appear in the correct order. GO Time and Cabin Conditioning This screen allows you to enter or change the GO Time and cabin conditioning temperature. Time Buttons (+ and -) changes the hours and minutes of your GO Time. The minutes change in increments of five. You can also change the settings for AM and PM by touching those buttons. Cabin Conditioning Buttons (+ and -) changes the setting for your selected cabin conditioning temperature for this GO Time event. You can select from four settings: • 65°F (18.5°C) • 72°F (22.0°C) • 85°F (29.5°C) • Off. Clear erases the GO Time and cabin conditioning temperature. Save stores the GO Time and temperature settings. • Note: If you select a My GO Time, but choose Off for the
temperature setting, the vehicle schedules charging to be complete by your GO Time and does not condition the cabin.
• Note: Make sure you save your settings before returning to the previous screen. If you do not touch Save, your settings are not stored in the system.
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Value Charge Profiles Default displays the charging mode and off-peak times for your Default Value Charge profile. The system displays off-peak times for weekdays; the remaining hours of the day are considered peak time. The system displays similar off-peak times for weekend days. • Charge Now if you want your vehicle to immediately charge when • Value Charge if you want to take advantage of off-peak electricity rates. The vehicle optimizes the charge schedule to be complete by the next GO Time. • Edit to access your Default Value Charge Profile settings screen
you plug it in at this profile location.
(see Default Value Charge Profile later in this section).
Customer Defined Value Charge Profiles displays the Value Charge profile names and current Charge Mode for specific locations once you create profile names. You can set up and edit these profiles using the MyFord Mobile internet or smartphone application. You can program up to nine unique charge profiles. Default Value Charge Profile Weekday and Weekend display the My GO Time schedules when you touch either button. Start and Finish display the times, which you can modify, using the following: • + and - allow you to change the hours and minutes of your start and • AM and PM allow you to change the time of your start and finish
finish times.
time. This setting is viewable in 12-hour mode.
240V and 120V represent the voltage service the default profile is using. The system uses this selection to calculate estimated charge times. Clear erases the Default Value Charge preferences. Save All stores your Default Value Charge preferences. • Note: Make sure you save your settings before returning to the previous screen. If you do not touch Save, your settings are not stored in the system.
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Power
M L
This screen displays how the electric vehicle system transfers power in order to accelerate or recharge the battery. The power flow screens show power going to or through a component. These screens are for your information only, and do not require any input from you. Depending on your vehicle type, the power flow screen may vary in order to show the appropriate components. Note: Vehicle configuration and status displayed may not always match actual vehicle state due to display constraints and simplified graphics. A. Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. B. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates. C. Battery-to-motor flow shows the direction of power flow between the high-voltage battery and the electric motor. Flow toward the motor indicates the battery is providing power to accelerate the vehicle (discharging the battery). Flow toward the battery indicates the electric motor is providing power to the battery (charging the battery). Note: The battery-to-motor flow includes battery power the vehicle is using for acceleration. It does not include energy the vehicle is using for accessories (such as air conditioning, headlights and radio). This screen displays accessories and climate usage separately.
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D. Plug (Energi only) appears when you plug your vehicle into the wall. When charging the high voltage battery from the wall, you can see flow from the plug to the battery on the screen. • Accessories indicates electrical power demands from your vehicle’s accessory systems. Accessories use power but do not contribute to making the vehicle move. The power flow displays power usage from the climate control system and other accessories separately.
E. Other includes all power usage from the low voltage accessories such as the climate control fan, headlights and heated seats. The higher the power usage is from these accessories, the larger the circle around the node. This node illuminates anytime the vehicle is on since there is always some low level power in use. F. Climate includes the power usage from the high-voltage climate control components such as the electric A/C compressor and the electric heater (Energi only). The higher the power usage is from these components, the larger the circle around this node. Note: The climate control system may determine A/C is necessary even when you turn it off. In this case, you may see some climate power when the A/C is off. G. High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power usage is from the high-voltage battery, the larger the circle around this node. H. Fuel represents the fuel tank in the vehicle. I. Fuel-to-engine flow shows flow from the fuel tank to the engine when the engine is on and using fuel (there are some cases where the engine is on, but not using any fuel). When the engine is on, but not using fuel, the engine node is active, but the fuel flow path is off. An example of this is when your foot is off the accelerator pedal and the vehicle is traveling at a high speed. J. Engine On due to provides you with the reason(s) the gasoline engine is on. When the gasoline engine is off, this display does not appear. Engine On due to reasons displayed by the system are in a chart following this list. K. Motor-to-engine flow shows the direction of power flow between the engine and the electric motor. The direction indicates if the engine is providing power to the high-voltage electrical system, or if the high-voltage electrical system is providing power to control or start the engine.
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L. Engine power represents the gasoline engine. It illuminates only when the gasoline engine is on. The higher the engine power is, the larger the circle around this node. M. Engine-to-wheels flow shows the direction of the power flow between the engine and the wheels. N. Wheel power represents the power going to the wheels. The higher the wheel power is, the larger the circle around this node.
Engine Cold (Hybrid only)
Heater Setting
High Speed
Acceleration
Neutral Gear
Low Gear
Battery Charging
Engine On due to
The engine is on to warm-up. The vehicle return to electric mode when the engine is warm. This reason may reappear during a drive or after shutting the vehicle down for a short period. This is normal operation. The engine is on because of the heater setting. Reduce or turn off the heater setting to return to electric mode. The engine is on because the vehicle speed exceeds the level for electric mode operation. Reduce the speed to return to electric mode. The engine is on because the speed control is on or you are pressing the accelerator pedal. Reduce pressure on the accelerator pedal or turn the speed control off to return to full electric mode. The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to return to electric mode. The engine is on because the vehicle is in low gear. Shift out of low gear to return to electric mode. The engine is on to charge the high-voltage battery. The vehicle returns to electric mode once the battery is charged.
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Grade Assist
Oil Maintenance (Energi Only)
Batt Temperature (Energi Only)
Normal Operation
Engine On due to
The engine is on to provide increased powertrain braking when you turn on the grade assist feature. Turn off the grade assist feature to return to electric mode. The engine is on to maintain engine oil quality. The vehicle returns to electric mode when engine oil maintenance is complete. See Engine oil check in the Maintenance chapter for more information. The engine is on due to high or low high-voltage battery temperature. This is a normal operating condition. The vehicle returns to electric mode automatically when possible. The engine is on to optimize vehicle operation. The vehicle returns to electric mode when possible.
Status This indicates which mode is active within the vehicle system. Hybrid Drive The electric motor and gasoline engine are powering vehicle. Charging HV Battery The hybrid system is storing power in the high-voltage battery. Idle The vehicle is either at rest, or sharing very little power between the electric system parts. Idle with Charging The high-voltage battery is receiving power in order to recharge. Electric Drive The vehicle is driving in electric mode (the power is coming from the electric motor). The gasoline engine is off in this mode. Charge Complete (Energi only) The high-voltage battery charging from the wall is complete. This mode applies to plug in vehicles only.
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INFORMATION
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Under the Information menu, you can access features, such as: A. SYNC® Services B. SIRIUS® Travel Link™ C. Alerts D. Calendar E. SYNC Applications.
SYNC Services (If Equipped, U.S. Only) Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. (See Phone earlier in this chapter for pairing instructions.) Note: This feature does not function properly if you have enabled caller ID blocking on your mobile phone. Make sure your mobile phone is not blocking caller ID before using SYNC Services.
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Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle’s current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands
Press the voice button on the steering wheel controls. 1. When prompted, say “Services”. This initiates an outgoing
call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also say, “What are my choices?” to receive a list of available services from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
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Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. Press Services. 1. Select Connect to Services to initiate an outgoing call to SYNC Services
using your paired and connected Bluetooth-enabled cellular phone.
2. Once you connect to the service, follow the voice prompts to request the
desired service, such as “Traffic” or “Directions”. You can also say, “What are my choices?” to receive a list of available services from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say, “Help”. Receiving Turn-by-Turn Directions 1. When connected to SYNC Services, say “Directions” or “Business Search”. To find the closest business or type of business to your current location, just say “Business Search” and then “Search Near Me”. If you need further assistance in finding a location, you can say “Operator” at any time within a Directions or Business search to speak with a live operator. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation: • Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts. • When on an active route, you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route updated. Just say, “Yes” when prompted and the system delivers a new route to your vehicle. If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See the Navigation system section for more information.
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Disconnecting from SYNC Services 1. Press and hold the hang-up phone button on the steering wheel. 2. Say “Goodbye” from the SYNC Services main menu.
Personalizing
Push to interrupt
Portable
SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC TDI Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with Traffic, Directions and Information and continue enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems), press the voice button on the steering wheel control. When prompted, say any of the following commands:
“SERVICES” “Cancel route”
“Navigation voice off” “Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
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SIRIUS Travel Link (If Equipped and If Activated)
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: In order to use SIRIUS Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic# and click on Coverage map and details for a complete listing of all traffic areas covered by SIRIUS Travel Link. Note: Neither SIRIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles. When you subscribe to SIRIUS Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available.
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Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. SIRIUS Travel Link Voice Commands Note: In order to use SIRIUS Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Press the voice button on the steering wheel controls and, when prompted, say any of the following:
Travel Link voice commands
“5–day weather forecast”
“Fuel prices” “Movie listings”
“Sports headlines”* “Sports schedule”*
“Sports scores”*
“Traffic”
“Travel Link”**
“Weather”
“Weather map”
*If you have said, “Sports headlines”, “Sports schedule” or “Sports scores”, you may say any of the commands in the “Sports headlines, Sports schedules and Sports scores” commands chart: **If you have said, “Travel Link”, you may say any of the commands in the “Travel Link” chart:
Sports headlines, sports schedules and sports scores voice
commands
“Baseball”
“College basketball” “College football”
“Golf” “MLS”
“Motor sports”
“My teams”
“NBA” “NFL” “NHL” “WNBA”
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“5–day weather
forecast”
“Baseball headlines” “Baseball schedule” “Baseball scores” “College basketball
headlines”
“TRAVEL LINK”
“Golf schedule”
“MLS headlines” “MLS schedule” “MLS scores” “Motor sports”
“NBA scores”
“NFL headlines” “NFL schedule” “NFL scores”
“NHL headlines”
“College basketball
“Motor sports order”
“NHL schedule”
schedule”
“College basketball
scores”
“College football
headlines”
“Motor sports
schedule”
“Movie listings”
“NHL scores”
“Traffic”
“College football
“My team headlines”
“Weather”
schedule”
“College football
“My teams schedule”
“Weather map”
scores”
“Fuel prices”
“Golf headlines” “Golf leaderboard”
Alerts
“My teams scores” “NBA headlines” “NBA schedule”
“WNBA headlines” “WNBA schedule” “WNBA scores”
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. Press Alerts, and then choose from any of the following services: • View the message. • Delete the message. • Delete All messages. This screen displays any system messages (such as an SD card fault). Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white.
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Calendar
MyFord Touch® (If Equipped)
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month.
911 Assist® (If Equipped)
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay
response time, potentially increasing the risk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be damaged or non-functional.WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in a crash.
Failure to do so may cause serious injury to someone or damage the phone, which could prevent 911 Assist from working properly.
Note: The SYNC 911 Assist feature must be set on prior to the incident. Note: Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects.2013 C-Max Full Hybrid (34h) Owners Guide gf, 3rd Printing, January 2013
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Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • For information on airbag deployment, see the Supplementary • For information on the fuel pump shut-off, see the Roadside
Restraints System chapter.
Emergencies chapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. Press Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon > Settings > Phone > 911
• Pressing the Settings icon > Help > 911 Assist.Assist, or
to SYNC.
incident and throughout feature activation and use.
To Make Sure that 911 Assist Works Properly • SYNC must be powered and working properly at the time of the • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible phone • A connected Bluetooth-enabled phone must have the ability to make • A connected Bluetooth-enabled phone must have adequate network • The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
and maintain an outgoing call at the time of the incident.
coverage, battery power and signal strength.
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In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel • SYNC says the following, or a similar message: “SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.”
the call. If you fail to cancel the call, SYNC attempts to dial 911.
If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware sustains damage in a • The vehicle’s battery or SYNC system has no power. • The phone(s) thrown from your vehicle are the ones paired and
crash.
connected to the system. 911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
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Vehicle Health Report (If Equipped, U.S. Only)
WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.
Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. The system allows you to check your vehicle’s overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, such as: • Vehicle Diagnostic Information • Scheduled maintenance • Open Recalls and Field Service Actions • Items noted during vehicle inspections by your authorized dealer that
still need servicing.
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Making a Report
If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the
touchscreen with the green tab. If you want to run a report by using the touchscreen, touch Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on the steering wheel and, when prompted, say “Vehicle health report”.
Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information.
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SETTINGS
A. Clock B. Display C. Sound D. Vehicle E. Settings F. Help
Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.
Clock Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time. 1. Press the Settings icon > Clock. 2. Press + and − to adjust the time. From this screen, you can also make other adjustments, such as 12– or 24–hour mode, activate GPS time synchronization and have the system automatically update for daylight savings time and new time zones. You can also turn the outside air temperature display on and off. It appears at the top center of the touchscreen, next to the time and date. The system automatically saves any updates you make to the settings.
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Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when prompted, say, “Display settings”.
Press the Settings icon > Display, then select from the following:
Brightness allows you to make the screen display brighter or dimmer. Mode allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level. • If you select AUTO or NIGHT, you have the options of turning the display’s Auto Dim feature on or off and changing the Auto Dim Manual Offset feature.
Edit Wallpaper • You can have your touchscreen display the default photo or upload
your own.
Uploading Photos for Your Home Screen Wallpaper Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. Note: Photographs with extremely large dimensions (i.e., 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. Your system allows you to upload and view up to 32 photos. To access, press the Settings icon > Display > Edit Wallpaper, and then follow the system prompts to upload your photographs. Only the photograph(s), which meets the following conditions, display: • Compatible file formats are as follows: .jpg, .gif, .png, .bmp. • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384.
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Sound
Press the Settings icon > Sound, then select from the following:
Sound Settings
DSP* Occupancy Mode* Speed Compensated Volume
Bass Midrange Treble Set Balance and Fade *If equipped.
Vehicle
Press the Settings icon > Vehicle, then select from the following:
• Active Park Assist • Vehicle Health Report • Rear View Camera • Enable Valet Mode. Active Park Assist When activated, your system displays directions for you regarding the active park assist process. For complete information on this system, see Active park assist in the Driving Aids chapter. Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. When done making your selections, press Run Vehicle Health Report Now if you want your report. Rear View Camera This menu allows you to access settings for your rear view camera. Press the Settings icon > Vehicle > Rear View Camera, then select from the following settings: • Rear Camera Delay • Visual Park Aid Alert • Guidelines.
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Enable Valet Mode Note: If the system locks, and you need to reset the PIN, enter 3681 and the system unlocks. Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN. 1. Press the Settings icon > Vehicle > Enable Valet Mode. 2. When prompted, enter a four-digit PIN. After you press Continue, the system locks until you enter the PIN again.
Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings. System
Press the Settings icon > Settings > System, then select from the following:
Language
Distance Temperature
System Prompt Volume Touch Screen Button Beep Touch Panel Button Beep
Keyboard Layout
Install Applications
Master Reset
System
Select to have the touchscreen display in English, Spanish or French. Select to display units in kilometers or miles. Select to display units in Celsius or Fahrenheit. Adjust the volume of voice prompts from the system. Select to have the system beep to confirm choices made through the touchscreen. Select to have the system beep to confirm button choices made through the climate or audio system. Have the touchscreen keyboard display in QWERTY or ABC format. Install any downloaded applications or view the current software licenses. Select to restore factory defaults. This erases all personal settings and personal data.
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Charge Point Light Ring
Press the Settings icon > Settings > Charge Port Light Ring, then select from the following:
On
Off Limited
Charge Port Light Ring
Illuminates when plugging in, opening doors, pressing the unlock button on your remote, and while charging. Does not illuminate. Cord Acknowledgement: Illuminates when plugging in. Charge Status: Illuminates when opening doors or pressing the unlock button on your remote.
Note: See the High Voltage Battery chapter for details on the charge port light ring functions. Voice Control
Press the Settings icon > Settings > Voice Control, then select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Voice Control
Standard interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Have the system ask you short questions if it has not clearly heard or understood your request. Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off.
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