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. Visually inspect steering, suspension, and chassis components for damaged, loose, or missing parts or signs of wear. See Exterior Care 0 298.
. Check restraint system
components. See Safety System Check 0 55.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose or damaged parts.
. Lubricate body components. See
Exterior Care 0 298.
. Check starter switch. See Starter
Switch Check 0 253.
. Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check 0 254.
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. Check ignition transmission lock.
See Ignition Transmission Lock Check 0 254.
. Check parking brake and
automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check 0 254.
. Check accelerator pedal for
damage, high effort, or binding. Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other damage. Check the hold open ability of the strut. See your dealer if service is required. Inspect sunroof track and seal, if equipped. See Sunroof 0 38.
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Maintenance Schedule Additional Required Services - Normal
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)
Inspect evaporative control system. (2)
Replace engine air cleaner filter. (3)
Replace spark plugs. Inspect spark plug wires.
Change transfer case fluid, if equipped with AWD. (4)
Drain and fill engine cooling system. (5)
Visually inspect accessory drive belts. (6)
Replace brake/clutch fluid. (7)
Footnotes — Maintenance Schedule Additional Required Services - Normal (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality, or areas with high dust levels.
Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition.
(3) Or every four years, whichever comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed. (4) Do not directly power wash the transfer case and/or front/rear axle output seals. High pressure water can overcome the seals and contaminate the fluid. Contaminated
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fluid will decrease the life of the transfer case and/or drive axles and should be replaced. (5) Or every five years, whichever comes first. See Cooling System 0 243.
(6) Or every two years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. (7) Or every three years, whichever comes first.
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Maintenance Schedule Additional Required Services - Severe
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)
Inspect evaporative control system. (2)
Replace engine air cleaner filter. (3)
Replace spark plugs. Inspect spark plug wires.
Change automatic transmission fluid.
Change manual transmission fluid (If equipped).
Change transfer case fluid, if equipped with AWD. (4)
Drain and fill engine cooling system. (5)
Visually inspect accessory drive belts. (6)
Replace brake/clutch fluid. (7)
Footnotes — Maintenance Schedule Additional Required Services - Severe (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy
traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors.
(2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. (3) Or every four years, whichever comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed.
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Special Application Services . Severe Commercial Use
Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi.
. Have underbody flushing service
performed. See "Underbody Maintenance" in Exterior Care 0 298.
(4) Do not directly power wash the transfer case and/or front/rear axle output seals. High pressure water can overcome the seals and contaminate the fluid. Contaminated fluid will decrease the life of the transfer case and/or drive axles and should be replaced. (5) Or every five years, whichever comes first. See Cooling System 0 243. (6) Or every two years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. (7) Or every three years, whichever comes first.
Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs. To maintain vehicle performance, additional maintenance services may be required. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required.
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Battery The 12-volt battery supplies power to start the engine and operate any additional electrical accessories. . To avoid break-down or failure to
start the vehicle, maintain a battery with full cranking power. . Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion-free.
Belts . Belts may need replacing if they
squeak or show signs of cracking or splitting.
. Trained dealer technicians have access to tools and equipment to inspect the belts and recommend adjustment or replacement when necessary.
Brakes Brakes stop the vehicle and are crucial to safe driving. . Signs of brake wear may include
chirping, grinding, or squealing noises, or difficulty stopping.
. Trained dealer technicians have access to tools and equipment to inspect the brakes and recommend quality parts engineered for the vehicle.
Fluids Proper fluid levels and approved fluids protect the vehicle’s systems and components. See Recommended Fluids and Lubricants 0 317 for GM approved fluids. . Engine oil and windshield
washer fluid levels should be checked at every fuel fill. Instrument cluster lights may come on to indicate that fluids may be low and need to be filled.
Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks. With a multi-point inspection, your dealer can inspect the hoses and advise if replacement is needed.
Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the road. . Signs that the headlamps need
attention include dimming, failure to light, cracking, or damage. The brake lamps need to be checked periodically to ensure that they light when braking. . With a multi-point inspection,
your dealer can check the lamps and note any concerns.
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Shocks and Struts Shocks and struts help aid in control for a smoother ride. . Signs of wear may include
steering wheel vibration, bounce/ sway while braking, longer stopping distance, or uneven tire wear.
. As part of the multi-point inspection, trained dealer technicians can visually inspect the shocks and struts for signs of leaking, blown seals, or damage, and can advise when service is needed.
Tires Tires need to be properly inflated, rotated, and balanced. Maintaining the tires can save money and fuel, and can reduce the risk of tire failure. . Signs that the tires need to be replaced include three or more visible treadwear indicators; cord or fabric showing through the rubber; cracks or cuts in the tread or sidewall; or a bulge or split in the tire.
. Trained dealer technicians can
inspect and recommend the right tires. Your dealer can also provide tire/wheel balancing services to ensure smooth vehicle operation at all speeds. Your dealer sells and services name brand tires.
Vehicle Care To help keep the vehicle looking like new, vehicle care products are available from your dealer. For information on how to clean and protect the vehicle’s interior and exterior, see Interior Care 0 303 and Exterior Care 0 298.
Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. . Signs that the alignment may
need to be adjusted include pulling, improper vehicle handling, or unusual tire wear.
. Your dealer has the required equipment to ensure proper wheel alignment.
Windshield For safety, appearance, and the best viewing, keep the windshield clean and clear. . Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and recommend proper replacement if needed.
Wiper Blades Wiper blades need to be cleaned and kept in good condition to provide a clear view. . Signs of wear include streaking, skipping across the windshield, and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and replace them when needed.
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Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage
Engine Oil
Engine Coolant
Hydraulic Brake/Clutch System (Vehicles with DOT 3 brake fluid) Hydraulic Brake/Clutch System (Vehicles with DOT 4 brake fluid)
Windshield Washer
Hydraulic Power Steering System
Automatic Transmission
Manual Transmission
Transfer Case (All-Wheel Drive) Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl
Fluid/Lubricant
Use only engine oil meeting the dexos1™ specification of the proper SAE viscosity grade. Look for the dexos1 approved logo for GM approved engine oil. See Engine Oil 0 238. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant 0 244. DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819). DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571). Automotive windshield washer fluid that meets regional freeze protection requirements. DEXRON®-VI Automatic Transmission Fluid. DEXRON®-VI Automatic Transmission Fluid. Manual Transmission Fluid (GM Part No. 19259104, in Canada 19259105). Transfer Case Fluid (GM Part No. 19256084, in Canada 19256085). Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
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Usage
Fluid/Lubricant
Key Lock Cylinders, Hood and Door
Hinges
Weatherstrip Conditioning
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
Part
GM Part Number
ACDelco Part Number
Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Spark Plugs
1.4L L4
1.8L L4Wiper Blades
Driver Side – 65.0 cm (25.6 in) Passenger Side – 38.0 cm (15.0 in) Rear – 26.5 cm (10.4 in)
95021102
55594651
1327119055585517
2519347395915125
95915127
95915137A3184C PF2257G
CF181
41–121
—
—
—
—
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Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Services Performed
Service and Maintenance
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Technical Data Technical DataVehicle Identification
Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . . 320
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . . 320
Vehicle Data
Capacities and
Specifications . . . . . . . . . . . . . . . 321
Engine Drive Belt Routing . . . . 322Service Parts Identification Label If equipped, this label on the inside of the glove box, has the following information: . Vehicle Identification
Number (VIN).
. Model designation. . Paint information. . Production options and special
equipment.
Do not remove this label from the vehicle.
Vehicle Identification
Vehicle Identification Number (VIN)
This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications 0 321 for the vehicle's engine code.
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Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants 0 317 for more information.
Technical Data
321
Application
Air Conditioning Refrigerant
Cooling System
1.4L L4
1.8L L4Engine Oil with Filter
Capacities
Metric
English
For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the
hood. See your dealer for more information.
7.3 L 6.3 L
7.7 qt 6.7 qt
1.4L L4
1.8L L4
Fuel Tank Transfer Case Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.4.0 L 4.5 L 53 L 0.35 L 140 Y
4.2 qt 4.8 qt 14 gal 0.74 qt 100 lb ft
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Technical Data
Engine
VIN Code
Transmission
Engine Specifications
1.4L L4
1.8L L4Automatic and Manual Automatic and Manual
Spark Plug Gap 0.7 mm (0.028 in) 0.9 mm (0.035 in)
Engine Drive Belt Routing
1.4L L4 Engine
1.8L L4 Engine (with Air
Conditioning)
1.8L L4 Engine (without Air
Conditioning)
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Customer Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 323
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 325
Customer Assistance for Text
Telephone (TTY) Users . . . . . 326
Online Owner Center . . . . . . . . . 326
GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 327
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 327
Scheduling Service
Appointments . . . . . . . . . . . . . . . 329
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 329
Collision Damage Repair . . . . . 330
Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 332
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 333
Reporting Safety Defects Reporting Safety Defects to
the United States Government . . . . . . . . . . . . . . . . . 334
Reporting Safety Defects to
the Canadian Government . . . . . . . . . . . . . . . . . 334
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 334
Vehicle Data Recording and Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . 335
OnStar® . . . . . . . . . . . . . . . . . . . . . . 336
Infotainment System . . . . . . . . . . 336Customer Information
323
Customer Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE : Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager. STEP TWO : If after contacting a member of dealership management, it appears your concern cannot be
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resolved by your dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Care Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative: . Vehicle Identification
Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
. Dealership name and location. . Vehicle delivery date and
present mileage.
When contacting Chevrolet, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first.
STEP THREE — U.S. Owners : Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 3033 Wilson Boulevard Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/ programs-services/ dispute-handling-and-resolution/ bbb-auto-line This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners : In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of CanadaChevrolet TRAX Owner Manual 9159371) - 2016 - crc - 5/21/15
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Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Care Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: The Mediation/Arbitration Program c/o Customer Care Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).Customer Information
325
Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States and Puerto Rico Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872
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Canada General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas Please contact the local General Motors Business Unit.Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Care Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.) my.chevrolet.com The Chevrolet online owner experience allows interaction with Chevrolet and keeps important vehicle-specific information in one place.
Membership Benefits E (Vehicle Information) : Download owner manuals and view vehicle-specific how-to videos. G (Maintenance Information) : View maintenance schedules, alerts, and OnStar Vehicle Diagnostic Information. Schedule service appointments. I (Service History) : View and print dealer-recorded service records and self-recorded service records.
D (Preferred Dealer Information) : Select a preferred dealer and view locations, maps, phone numbers, and hours. r (Warranty Tracking Information) : Track your vehicle’s warranty information. J (Recall Information) : View active recalls by Vehicle Identification Number (VIN). See Vehicle Identification Number (VIN) 0 320. H (Other Account Information) : View GM Card, SiriusXM Satellite radio, and OnStar account information (if equipped). F (Live Chat Support) : Chat with online help representatives. See my.chevrolet.com to register your vehicle. Chevrolet Owner Centre (Canada) chevroletowner.ca Visit the Chevrolet Owner Centre: . Chat live with online help
representatives.
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. Locate owner resources such as
lease-end, financing, and warranty information.
. Retrieve your favorite articles, quizzes, tips, and multimedia galleries organized into the Featured Articles and Auto Care Sections.
. Download owner manuals. . Find the
Chevrolet-recommended maintenance services.
GM Mobility Reimbursement Program
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment
required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle. For more information on this offer, call 1-800-GM-DRIVE (463-7483). TTY users call 1-800-263-3830.
Roadside Assistance Program For U.S.-purchased vehicles, call 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.) For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready: . Your name, home address, and
home telephone number. . Telephone number of your
location.
. Location of the vehicle.
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327
. Model, year, color, and license
plate number of the vehicle. . Odometer reading, Vehicle
Identification Number (VIN), and delivery date of the vehicle. . Description of the problem. Coverage Services are provided for the duration of the vehicle’s powertrain warranty. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. General Motors North America and Chevrolet reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. General Motors North America and Chevrolet reserve the right to limit services or payment to an owner or
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driver if they decide the claims are made too often, or the same type of claim is made many times. Services Provided . Emergency Fuel Delivery:
Delivery of enough fuel for the vehicle to get to the nearest service station.
. Lock-Out Service: Service to
unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is not given when the vehicle is stuck in the sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's
responsibility for the repair or replacement of the tire if it is not covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is interrupted due to a warranty event, incidental expenses may be reimbursed within the Powertrain warranty period. Items considered are reasonable and customary hotel, meals, rental car, or a vehicle being delivered back to the customer, up to 805 km (500 mi).
Services Not Included in Roadside Assistance
Impound towing caused by violation of any laws.
. Legal fines. . Mounting, dismounting,
or changing of snow tires, chains, or other traction devices.
Service is not provided if a vehicle is in an area that is not accessible to the service vehicle or is not a
regularly traveled or maintained public road, which includes ice and winter roads. Off-road use is not covered. Services Specific to Canadian-Purchased Vehicles . Fuel Delivery: Reimbursement
is up to 7 liters. If available, diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over 150 km from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.
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. Alternative Service: If
assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance.
