2009 Chevrolet Trailblazer Owners Manual

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holder, turn the knob on the jack counterclockwise to lower the jack head. See Rear Seat Operation on page 1-11 for more information. 5-94 To remove the underbody-mounted spare from your vehicle: Notice: If you remove or restow a tire from/to the storage position under the vehicle while it is supported by a jack, you could damage the tire and/or your vehicle. Always remove or restow a tire when the vehicle is on the ground. 3. Insert the socket end of the extension (C) on a 45 degree angle downward into the hoist drive shaft hole. A. Wheel Wrench B. Hoist Shaft C. Extension D. Retainer E. Spare or Flat Tire (Valve Stem Pointed Up) It is exposed when the rear gate is open and is just above the rear bumper. Be sure the socket end of the extension (C) connects to the hoist shaft. 1. Open the liftgate. See Liftgate/Liftglass on page 2-13 for more information. 2. Attach the wheel wrench (A) to the extension (C). 5-95 4. Turn the wheel wrench counterclockwise to lower the spare tire. Keep turning the wheel wrench until the spare tire can be pulled out from under the vehicle. If the spare tire does not lower to the ground, the secondary latch is engaged causing the tire not to lower. See Secondary Latch System on page 5-103 for more information. 5. Tilt the retainer at the end of the cable when the tire has been completely lowered, and pull it through the wheel opening. If you drive away before the spare tire or 6. Pull the tire out from under the vehicle. Notice: secondary latch system cable has been reinstalled, you could damage your vehicle. Always reinstall this cable before driving your vehicle. 7. Put the spare tire near the ﬂat tire. 5-96 Removing the Flat Tire and Installing the Spare Tire 1. Do a safety check before proceeding. See Changing a Flat Tire on page 5-93 for more information. 2. Use the ﬂat end of the wheel wrench to carefully pry off the center cap. 3. Using the wheel wrench, loosen all the wheel nuts by turning the nuts one turn counterclockwise. Do not remove them yet. 4. Turn the jack adjusting knob clockwise by hand to raise the jack lift head. 5. Place the handle, extension, and wheel wrench onto the jack. 5-97 { CAUTION: Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. Front Position Rear Position A. Front Frame/ Rear Axle B. Jack C. Handle D. Extension(s) E. Wheel Wrench 6. Place the jack in the appropriate position nearest the ﬂat tire. { CAUTION: Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to ﬁt the jack lift head into the proper location before raising the vehicle. 5-98 7. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far enough off the ground so there is enough room for the spare tire to ﬁt. 8. Remove all the wheel nuts and the ﬂat tire. 5-99 { CAUTION: Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if needed, to get all the rust or dirt off. See Changing a Flat Tire on page 5-93. 9. Remove any rust or dirt from the wheel bolts, mounting surfaces and spare wheel. 10. Place the spare tire on the wheel-mounting surface. 5-100 { CAUTION: Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle’s wheel could fall off, causing a crash. 11. Put the nuts on by hand. Make sure the cone shaped end is toward the wheel. 12. Tighten each nut by hand until the wheel is held against the hub. If a nut cannot be turned by hand, use the wheel wrench and see your dealer as soon as possible. 13. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely. 5-101 { CAUTION: Incorrect wheel nuts or improperly tightened wheel nuts can cause the wheel to come loose and even come off. This could lead to an accident. Be sure to use the correct wheel nuts. If you have to replace them, be sure to get new original equipment wheel nuts. Stop somewhere as soon as you can and have the nuts tightened with a torque wrench to the proper torque speciﬁcation. See Capacities and Speciﬁcations on page 5-125 for wheel nut torque speciﬁcation. Improperly tightened wheel nuts can Notice: lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque speciﬁcation. See Capacities and Speciﬁcations on page 5-125 for the wheel nut torque speciﬁcation. 14. Use the wrench to tighten the wheel nuts ﬁrmly in a crisscross sequence as shown. 5-102 Secondary Latch System This vehicle may have an underbody-mounted tire hoist assembly equipped with a secondary latch system. It is designed to stop the spare tire, if the vehicle has one, from suddenly falling off the vehicle if the cable holding the spare tire is damaged. For the secondary latch to work, the tire must be stored with the valve stem pointing up. See Storing a Flat or Spare Tire and Tools on page 5-106 for instructions on storing the spare or ﬂat tire correctly. { CAUTION: Before beginning this procedure read all the instructions. Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt. Read and follow the instructions listed next. { CAUTION: Someone standing too close during the procedure could be injured by the jack. If the spare tire does not slide off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from the under spare. To release the spare tire from the secondary latch: 1. Check under the vehicle to see if the cable is visible. If it is not visible, proceed to Step 6. 5-103 2. If visible, ﬁrst try to tighten the cable by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice. You cannot overtighten the cable. 3. Loosen the cable by turning the wheel wrench counterclockwise three or four turns. 4. Repeat this procedure at least two times. If the spare tire lowers to the ground, continue with Step 2 of Removing the Spare Tire and Tools on page 5-94. 5. Turn the wrench counterclockwise until approximately 6 inches (15 cm) of cable is exposed. 5-104 6. Attach the jack handle, extension(s) and the wheel wrench to the jack and place it under the vehicle towards the front of the rear bumper. Position the center lift point of the jack under the center of the spare tire. 7. Turn the wrench clockwise to raise the jack until it lifts the end ﬁtting. 8. Continue raising the jack until the spare tire stops moving upward and is held ﬁrmly in place. The secondary latch has released and the spare tire is balancing on the jack. 9. Lower the jack by turning the wheel wrench counterclockwise. Keep lowering the jack until the spare tire slides off the jack or is hanging by the cable. 10. Disconnect the jack handle from the jack and carefully remove the jack. Use one hand to push against the spare while ﬁrmly pulling the jack out from under the spare tire with the other hand. 11. If the spare tire is hanging from the cable, insert the socket end of the extension into the hoist shaft hole on a 45 degree angle downward. 12. Be sure that the socket end of the extension connects to the hoist shaft. Turn the wheel wrench counterclockwise to lower the spare the rest of the way. 13. Tilt the retainer at the end of the cable and pull it through the wheel opening. Pull the tire out from under the vehicle. If you drive away before the spare tire or Notice: secondary latch system cable has been reinstalled, you could damage your vehicle. Always reinstall this cable before driving your vehicle. 14. Turn the wheel wrench clockwise to raise the cable back up if the cable is hanging under the vehicle. Have the hoist assembly inspected as soon as you can. You will not be able to store a spare tire using the hoist assembly until it has been repaired or replaced. 5-105 Storing a Flat or Spare Tire and Tools { CAUTION: { CAUTION: Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. The underbody-mounted spare tire needs to be stored with the valve stem pointing up. If the spare tire is stored with the valve stem pointing downward, its secondary latch will not work properly and the spare tire could loosen and suddenly fall from your vehicle. If this happened when your vehicle was being driven, the tire might contact a person or another vehicle, causing injury and, of course, damage to itself as well. Be sure the underbody-mounted spare tire is stored with its valve stem pointing up. Notice: An aluminum wheel with a ﬂat tire should always be stored under the vehicle with the hoist. However, storing it that way for an extended period could damage the wheel. To avoid this, always stow the wheel properly with the valve stem pointing up and have the wheel repaired as soon as possible. 5-106 Follow this diagram to store the underbody-mounted ﬂat or spare tire. 3. Make sure the valve stem is pointed up and to the rear. A. Wheel Wrench B. Hoist Shaft C. Extension D. Retainer E. Spare or Flat Tire (Valve Stem Pointed Up) 4. Pull the retainer (D) through the wheel. 5. Put the socket end of the extension (C) through the hole just above the rear bumper at a 45 degree angle downward. Connect the socket end of the extension to the hoist shaft (B). 6. Raise the tire fully against the underside of the vehicle. Continue turning the wheel wrench (A) clockwise until you hear two clicks or feel it skip twice. This indicates that the tire is secure and the cable is tight. The spare tire hoist cannot be overtightened. 1. Put the tire (E) on the ground at the rear of the vehicle. 2. Remove the hubcap, if the vehicle has one, from the ﬂat tire by tapping the backside of the hubcap with the wheel wrench (A). Store in a safe location until the ﬂat tire is repaired. Once the tire is repaired, replace the hubcap. 5-107 7. Make sure the tire is stored securely. Push, pull (A), and then try to turn (B) the tire. If the tire moves, use the wheel wrench and socket end of the extension to tighten the cable. 8. Return the equipment to the proper location in the vehicle as shown next. A. Handle B. Wheel Wrench C. Instruction Label D. Extension(s) E. Knob F. Wheel Blocks and Jack 1. Attach the handle (A), wheel wrench (B), and extension (D) in the slots provided. 2. Roll up the instruction label (C) and return to the slot in the tool kit. 3. Assemble the wheel blocks (F) to the jack. 4. Turn the knob (E) on the jack clockwise to raise the jack head. 5. Return the rear seat to its proper position. 5-108 Spare Tire This vehicle may have a spare tire. Although the spare tire was fully inﬂated when the vehicle was new, it can lose air after a time. Check the inﬂation pressure regularly. See Inﬂation - Tire Pressure on page 5-65 and Loading the Vehicle on page 4-33 for information regarding proper tire inﬂation and loading your vehicle. For instruction on how to remove, install or store a spare tire, see Removing the Flat Tire and Installing the Spare Tire on page 5-97 and Storing a Flat or Spare Tire and Tools on page 5-106. After installing the spare tire on your vehicle, you should stop as soon as possible and make sure the spare is correctly inﬂated. The spare tire is made to perform well at speeds up to 70 mph (112 km/h) at the recommended inﬂation pressure, so you can ﬁnish your trip. Have the damaged or ﬂat road tire repaired or replaced as soon as you can and installed back onto your vehicle. This way, a spare tire will be available in case you need it again. Do not mix tires and wheels of different sizes, because they will not ﬁt. Keep your spare tire and its wheel together. Appearance Care Interior Cleaning The vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on the upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from the upholstery. It is important to keep the upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. The vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to home furnishings may also transfer color to the vehicle’s interior. 5-109 When cleaning the vehicle’s interior, only use cleaners speciﬁcally designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in the vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the vehicle’s interior, maintain adequate ventilation by opening the vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Products that remove odors from the vehicle’s upholstery and clean the vehicle’s glass can be obtained from your dealer/retailer. Do not clean the vehicle using: (cid:129) A knife or any other sharp object to remove a soil from any interior surface. (cid:129) A stiff brush. It can cause damage to the vehicle’s interior surfaces. (cid:129) Heavy pressure or aggressive rubbing with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal. Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. Too much cleaner that saturates the upholstery. (cid:129) Organic solvents such as naptha, alcohol, etc. that can damage the vehicle’s interior. 5-110 (cid:129) (cid:129) Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on ﬂoor carpet and carpeted ﬂoor mats. For any soil, always try to remove it ﬁrst with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum. To clean: 1. Saturate a lint-free, clean white cloth with water or club soda. 2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the cleaning cloth remains clean. 5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness ﬁrst. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet. Leather A soft cloth dampened with water can be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on leather. 5-111 (cid:129) (cid:129) Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Safety Belts Keep belts clean and dry. { CAUTION: Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12. 5-112 Washing Your Vehicle The best way to preserve the vehicle’s ﬁnish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer/retailer. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-113. 5-113 Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint ﬁnish. Approved cleaning products can be obtained from your dealer/retailer. If the vehicle has a basecoat/clearcoat paint ﬁnish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To help keep the paint ﬁnish looking new, keep the vehicle garaged or covered whenever possible. 5-114 Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Windshield, Backglass, and Wiper Blades Clean the outside of the windshield and backglass with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer ﬂuid or a mild detergent. Wash the windshield thoroughly when you clean the blades. Bugs, road grime, sap and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:129) Extreme dusty conditions (cid:129) Sand and salt (cid:129) Heat and sun (cid:129) Snow and ice, without proper removal Aluminum Wheels Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the warranty. Use only approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. 5-115 Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of ﬁnish damage can be corrected in your dealer’s/retailer’s body and paint shop. 5-116 Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer/retailer or an underbody car washing system can do this. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Certiﬁcation/Tire and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, speciﬁcations, and replacement parts. See “Engine Speciﬁcations” under Capacities and Speciﬁcations on page 5-125 for your vehicle’s engine code. Service Parts Identiﬁcation Label This label is on the inside of the glove box. It is very helpful if you ever need to order parts. The label has the following information: (cid:129) Vehicle Identiﬁcation Number (VIN) (cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special equipment Do not remove this label from the vehicle. 5-117 Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it ﬁxed. Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer/retailer ﬁrst. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle’s warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain the vehicle battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-68. Headlamps The headlamp wiring is protected by four fuses. An electrical overload will cause a lamp to go on and off. If this happens, have the headlamp wiring checked right away. 5-118 Engine Compartment Fuse Block Fuses and Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of the vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the correct amperage. Replace it as soon as you can. The fuse block is located under the hood in the engine compartment on the driver side of the vehicle. See Engine Compartment Overview on page 5-12 for more information on location. Remove the primary cover by pressing the two locking tabs. Remove the secondary cover by snapping off while lifting. To reinstall the fuse panel cover, reverse the sequence. Notice: Spilling liquid on any electrical components on the vehicle may damage it. Always keep the covers on any electrical component. 5-119 Fuses Usage Electrically-Controlled Air Suspension Passenger Side High-Beam Headlamp Fuses Usage Passenger Side Low-Beam Headlamp Back-Up Trailer Lamps Driver Side High-Beam Headlamp 5-120 Fuses Usage Fuses Usage 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 Driver Side Low-Beam Headlamp Windshield Wiper Active Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Ignition Coils Transmission Control Module Canister Truck Body Controller, Ignition 1 Crank Airbag Trailer Electric Brake Horn Ignition E Electronic Throttle Control Instrument Panel Cluster, Driver Information Center Brake Transmission Shift Interlock Engine 1 Backup 28 29 30 31 32 33 34 35 36 50 51 52 53 54 55 56 57 58 59 61 62 63 64 Engine Control Module 1 Engine Control Module Air Conditioning Injector A Trailer Antilock Brakes (ABS) Ignition A Blower Ignition B Passenger Side Trailer Turn Driver Side Trailer Turn Hazard Flashers Transmission Oxygen Sensor B Oxygen Sensor A Injector B Headlamp Driver Module Body Controller 1 Electric Adjustable Pedals Vehicle Stability Enhancement System Regulated Voltage Control Air Solenoid Air Pump 5-121 Relays Usage Rear Underseat Fuse Block 37 38 39 40 41 42 43 44 46 47 49 60 69 Headlamp Wiper Rear Window Wiper/Washer Fog Lamps Horn Fuel Pump Windshield Washer High-Beam Headlamp Air Conditioning Headlamp Driver Module Starter Electric Adjustable Pedal Powertrain Air Solenoid Miscellaneous Usage 48 Instrument Panel Battery 5-122 Fuses Usage 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 Passenger Door Control Module Driver Door Control Module Liftgate Module 2 Truck Body Controller 3 Rear Fog Lamps Blank Truck Body Controller 2 Power Seats Rear Wiper Driver Door Module Ampliﬁer Passenger Door Module Rear Climate Controls Driver Side Rear Parking Lamps Blank Vehicle Center High-Mounted Stoplamp (CHMSL) Passenger Side Rear Parking Lamps Locks Liftgate Module/Driver Seat Module Blank Lock 5-123 Fuses Usage Fuses Usage 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Blank Unlock Blank Blank OnStar® Overhead Battery, OnStar® System Sunroof Not Used Parking Lamps Truck Body Controller Accessory Truck Body Controller 5 Front Wipers Vehicle Stop Transmission Control Module Heat Ventilation Air Conditioning B Front Parking Lamps 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Driver Side Turn Signal Heat Ventilation Air Conditioning 1 Truck Body Controller 4 Radio Trailer Park Passenger Side Turn Signal Heat Ventilation Air Conditioning Rear Fog Lamps Auxiliary Power 1 Ignition 0 Four-Wheel Drive Blank Truck Body Controller Ignition Brakes Truck Body Controller Run 5-124 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a Cooling System 4.2L L6 5.3L V8 6.0L V8 Engine Oil with Filter 4.2L L6 5.3L V8 6.0L V8 For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer for more information. 9.7 qt 11.2 qt 11.2 qt 7.0 qt 6.0 qt 6.0 qt 9.2 L 10.6 L 10.6 L 6.6 L 5.7 L 5.7 L 5-125 Application Fuel Tank Transfer Case Lubricant Transmission Fluid (Drain and Reﬁll) Wheel Nut Torque Capacities English 22.0 gal 2.0 qt 5.0 qt 100 lb ft Metric 83.3 L 1.8 L 4.7 L 140 Y All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck the ﬂuid level after ﬁlling. Engine VIN Code Transmission Engine Speciﬁcations 4.2L L6 Engine 5.3L V8 Engine 6.0L V8 Engine Automatic Automatic Automatic Spark Plug Gap 0.040 in (1.01 mm) 0.040 in (1.01 mm) 0.040 in (1.01 mm) 5-126 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using the Maintenance Schedule ......................6-2 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-7 Owner Checks and Services ............................6-8 At Each Fuel Fill ............................................6-9 At Least Once a Month ...................................6-9 At Least Once a Year ...................................6-10 Recommended Fluids and Lubricants ...............6-12 Maintenance Replacement Parts .....................6-14 Engine Drive Belt Routing ..............................6-15 Maintenance Record .....................................6-16 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements the vehicle warranties. See the Warranty and Owner Assistance booklet or your dealer/retailer for details. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. 6-2 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from the vehicle. To help protect the environment, and to keep the vehicle in good condition, be sure to maintain the vehicle properly. Using the Maintenance Schedule We want to help keep this vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use the vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep the vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that: carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 4-33. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Off-Road Driving on page 4-14. use the recommended fuel. See Gasoline Octane on page 5-6. The services in Scheduled Maintenance on page 6-4 should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information. { CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, have your dealer/retailer do these jobs. When you go to your dealer/retailer for service, trained and supported service technicians will perform the work using genuine parts. To purchase service information, see Service Publications Ordering Information on page 7-16. Owner Checks and Services on page 6-8 tells what should be checked, when to check it, and what can easily be done to help keep the vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-14. When the vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer. 6-3 (cid:129) (cid:129) (cid:129) (cid:129) Scheduled Maintenance When the change engine oil light or CHANGE ENGINE OIL DIC message displays, service is required for the vehicle. See Change Engine Oil Light on page 3-43 or DIC Warnings and Messages on page 3-51. Have the vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, service the vehicle within 3,000 miles (5 000 km) since the last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-22 for information on the Engine Oil Life System and resetting the system. When the change engine oil light or CHANGE ENGINE OIL DIC message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that the ﬁrst service be Maintenance I, the second service be Maintenance II, and then alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the light or message displays within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the light or message displays 10 months or more since the last service or if the light or message has not come on at all for one year. 6-4 Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 5-18. Reset oil life system. See Engine Oil Life System on page 5-22. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-24. See footnote (k). Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 5-73 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission ﬂuid level and add ﬂuid as needed. See footnote (g). • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-24. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnotes (g) and (h). Change automatic transmission ﬂuid and ﬁlter (normal service). See footnote (g). Automatic transfer case only: Change transfer case ﬂuid. See footnote (g). Replace spark plugs. An Emission Control Service. V8 engine only: Inspect spark plug wires. An Emission Control Service. 6-6 • • • • • • • • • • • • • • • • • • • • • • Additional Required Services (cont’d) Service and Miles (Kilometers) Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l). 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-55 and Windshield, Backglass, and Wiper Blades on page 5-114 for more information. 6-7 (e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-70. (f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, rear door detent link, roller mechanism, liftgate handle pivot points, latch bolt, fuel door hinge, cargo door hinge, locks, and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Inspect hoses for cracks, chaﬁng, leaks, kinks, and proper installation. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. 6-8 (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-29 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (k) If driving regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure vehicle safety, dependability, and emission control performance. Your dealer/retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12. It is important to check the engine oil At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-18. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-29. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Inspect the vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire, if the vehicle has one. See Inﬂation - Tire Pressure on page 5-65. If the vehicle has a spare tire, check to make sure it is stored securely. See Changing a Flat Tire on page 5-93. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-73. 6-9 At Least Once a Year Starter Switch Check { CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-34. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/retailer for service. Automatic Transmission Shift Lock Control System Check { CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-34. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service. 6-10 Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF. Contact your dealer/retailer if service is required. Parking Brake and Automatic Transmission P (Park) Mechanism Check { CAUTION: When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. To check the parking brake’s holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake. Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Tire Sealant and Compressor Kit If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit at least once a year. See your dealer/retailer for a replacement canister. 6-11 (cid:129) (cid:129) (cid:129) (cid:129) Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Usage Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-18. The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard can be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute (API) Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. Look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see Engine Oil on page 5-18. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-29. Engine Oil (Except 6.0L V8 Engine) Engine Oil (6.0L V8 Engine Only) Engine Coolant 6-12 Usage Fluid/Lubricant Hydraulic Brake System Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Parking Brake Cable Guides Power Steering System Automatic Transmission Key Lock Cylinders Chassis Lubrication Front Axle Optikleen® Washer Solvent. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. Usage Rear Axle (Except SS Model) Rear Axle (SS Model) Transfer Case Rear Driveline Center Spline and Universal Joints Constant Velocity Universal Joint Fluid/Lubricant Usage Fluid/Lubricant SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. With a complete drain and reﬁll add 5.5 ounces (163 ml) of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 5-49. AUTO-TRAK II Fluid (GM Part No. U.S. 12378508, in Canada 10953626). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges, Body Door Hinge Pins, Liftgate Hinge and Linkage, Folding Seats, and Fuel Door Hinge Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Outer Tailgate Handle Pivot Points and Hinges Weatherstrip Conditioning Weatherstrip Squeaks Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teﬂon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437). 6-13 Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer. Part GM Part Number ACDelco Part Number Automatic Transmission Filter Kit Engine Air Cleaner/Filter Engine Oil Filter 4.2L L6 5.3L V8; 6.0L V8 Spark Plugs 4.2 L6 5.3L V8; 6.0L V8 Wiper Blades Front – 22 in (56 cm) Rear – 16 in (41 cm) 6-14 24208576 15036141 89017342 89017524 12598004 12609877 12368668 15232655 24208576 A2014C PF61 PF48 41-103 41-985 — — Engine Drive Belt Routing 4.2L L6 Engine 5.3L V8 and 6.0L V8 Engines 6-15 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-5 Customer Assistance for Text Telephone (TTY) Users .........................7-6 Customer Assistance Offices ............................7-6 GM Mobility Reimbursement Program ................7-7 Roadside Assistance Program ..........................7-7 Scheduling Service Appointments ....................7-10 Courtesy Transportation .................................7-11 Collision Damage Repair ................................7-12 Reporting Safety Defects ................................7-15 Reporting Safety Defects to the United States Government ..........................7-15 Reporting Safety Defects to the Canadian Government ................................7-16 Reporting Safety Defects to General Motors .....7-16 Service Publications Ordering Information .........7-16 Vehicle Data Recording and Privacy ................7-17 Event Data Recorders ...................................7-18 OnStar® ......................................................7-19 Navigation System ........................................7-19 Radio Frequency Identiﬁcation (RFID) ..............7-19 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One ﬁrst. 7-2 STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you can ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by the Vehicle Identiﬁcation Number (VIN). 7-4 Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/chevrolet Information and services customized for your speciﬁc vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information,

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2009 Chevrolet Trailblazer Owners Manual