2012 Chevrolet Tahoe Owners Manual

make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, a cloth or a paper towel can be used; however, use a scraper or wire brush later to remove all rust or dirt.

8. Put the wheel nuts back on with

the rounded end of the nuts toward the wheel after mounting the spare tire.

Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash.

9. Tighten each wheel nut by hand.

Then use the wheel wrench to tighten the nuts until the wheel is held against the hub.

10. Turn the wheel wrench

counterclockwise to lower the vehicle. Lower the jack completely.

11. Tighten the nuts firmly in a

crisscross sequence as shown by turning the wheel wrench clockwise.

7. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare wheel.

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Vehicle Care

{ WARNING

Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 12‑2 for original equipment wheel nut torque specifications.

Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 12‑2 for the wheel nut torque specification. When reinstalling the regular wheel and tire, also reinstall either the center cap or the bolt-on hub cap, depending on which one the vehicle has.

For center caps, line up the tab on the center cap with the slot in the wheel. The cap only goes in one way. Place the cap on the wheel and press until it snaps into place. For bolt-on hub caps, line up the plastic nut caps with the wheel nuts and tighten clockwise by hand to get them started. Then tighten with the wheel wrench until snug.

Storing a Flat or Spare Tire and Tools

{ WARNING

Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.

Notice: Storing an aluminum wheel with a flat tire under your vehicle for an extended period of time or with the valve stem pointing up can damage the wheel. Always stow the wheel with the valve stem pointing down and have the wheel/tire repaired as soon as possible.

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Store the tire under the rear of the vehicle in the spare tire carrier. Refer to the following graphics and instructions to help you:

H. Spare Tire/Flat Tire (Valve Stem

Pointed Down)

I. Hoist Shaft Access Hole J. Hoist End of Extension Tool K. Spare Tire Lock 1. Put the tire (H) on the ground at

the rear of the vehicle with the valve stem pointed down, and to the rear.

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Make sure the retainer is fully seated across the underside of the wheel.

A. Hoist Assembly B. Hoist Shaft C. Hoist Shaft Access Cover/Hole D. Jack Handle Extensions E. Wheel Wrench F. Hoist Cable G. Tire/Wheel Retainer

2. Tilt the tire toward the vehicle.

Separate the tire/wheel retainer from the guide pin. Pull the pin through the center of the wheel. Tilt the retainer down through the center wheel opening.

3. Assemble the two jack handle

extensions (D) and wheel wrench (E) as shown.

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Vehicle Care

To store the tools, do the following:

4.

Insert the open end of the extension (J) through the hole in the rear bumper (I) (hoist shaft access hole).

5. Raise the tire part way upward. Make sure the retainer is seated in the wheel opening.

6. Raise the tire fully against the

underside of the vehicle by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice. The cable cannot be overtightened.

7. Make sure the tire is stored

securely. Push, pull (A), and then try to turn (B) the tire. If the tire moves, use the wheel wrench to tighten the cable.

8. Reinstall the spare tire lock. 9. Reinstall the hoist shaft access

cover.

A. Wheel Blocks B. Tool Bag with Jack Tools C. Retaining Bracket D. Wing Nut Retaining Tool Bag E. Jack F. Wing Nut Retaining Wheel

Blocks

G. Jack Knob 1. Return the tools (wheel wrench,

jack handle, and jack handle extensions) to the tool bag (B).

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2. Assemble wheel blocks (A) and

jack (E) together with the wing nut (F).

3. Position the jack (E) and wheel blocks (A) in the driver side trim panel over the wheelhouse.

4. Turn the jack knob (G) clockwise until the jack (E) is secured tight in the mounting bracket. Be sure to position the holes in the base of the jack (E) onto the pin in the mounting bracket.

5. Use the retaining bracket (C) to

fasten the tool bag (B) on the stud and turn the wing nut (D) clockwise to secure.

6. Return the storage tray to its

original stored position.

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Secondary Latch System This vehicle has an underbody-mounted tire hoist assembly equipped with a secondary latch system. It is designed to stop the spare tire from suddenly falling off your vehicle. For the secondary latch to work, the spare must be installed with the valve stem pointing down. See “Storing a Flat or Spare Tire and Tools” under Tire Changing on page 10‑75.

{ WARNING

Before beginning this procedure read all the instructions. Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt. Read and follow the instructions listed next.

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3. Loosen the cable by turning the wrench counterclockwise three or four turns.

4. Repeat this procedure at least

two times. If the spare tire lowers to the ground, continue with Step 5 under “Removing the Spare Tire and Tools” under Tire Changing on page 10‑75. If the spare does not lower, turn the wrench counterclockwise until approximately 15 cm (6 in) of cable is exposed.

5.

6. Stand the wheel blocks on their

shortest ends, with the backs facing each other.

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Vehicle Care

To release the spare tire from the secondary latch:

1. Check under the vehicle to see if

2.

the cable end is visible. If the cable is not visible proceed to Step 6. If it is visible, first try to tighten the cable by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice. You cannot overtighten the cable.

A. Jack B. Wheel Blocks

7. Place the bottom edge of the

jack (A) on the wheel blocks (B), separating them so that the jack is balanced securely.

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8. Attach the jack handle,

extension, and wheel wrench to the jack and place it (with the wheel blocks) under the vehicle toward the front of the rear bumper.

9. Position the center lift point of

the jack under the center of the spare tire.

10. Turn the wrench clockwise to

raise the jack until it lifts the end fitting.

11. Continue raising the jack until

the spare tire stops moving upward and is held firmly in place. The secondary latch has released and the spare tire is balancing on the jack.

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12. Lower the jack by turning

the wheel wrench counterclockwise. Keep lowering the jack until the spare tire slides off the jack or is hanging by the cable.

{ WARNING

Someone standing too close during the procedure could be injured by the jack. If the spare tire does not slide off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from under the spare.

13. Disconnect the jack handle from the jack and carefully remove the jack. Use one hand to push against the spare while firmly pulling the jack out from under the spare tire with the other hand.

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Vehicle Care

If the spare tire is hanging from the cable, insert the hoist end of extension, and wheel wrench into the hoist shaft hole in the bumper and turn the wheel wrench counterclockwise to lower the spare the rest of the way.

14. Turn the wheel wrench in the hoist shaft hole in the bumper clockwise to raise the cable back up if the cable is hanging under the vehicle.

Have the hoist assembly inspected as soon as you can. You will not be able to store a spare or flat tire using the hoist assembly until it has been inspected and/or replaced. To continue changing the flat tire, see “Removing the Flat Tire and Installing the Spare Tire” under Tire Changing on page 10‑75.

Full-Size Spare Tire Your vehicle, when new, had a fully-inflated spare tire. A spare tire may lose air over time, so check its inflation pressure regularly. See Tire Pressure on page 10‑57 and Vehicle Load Limits on page 9‑16
for information regarding proper tire inflation and loading your vehicle. For instruction on how to remove, install or store a spare tire, see “Removing the Flat Tire and Installing the Spare” and “Storing a Flat or Spare Tire and Tools” under Tire Changing on page 10‑75. Notice: If the vehicle has four-wheel drive and a different size spare tire is installed, do not drive in four-wheel drive until the flat tire is repaired and/or replaced. The vehicle could be damaged and the repairs would not be covered by the warranty. Never use four-wheel drive when a different size spare tire is installed on the vehicle.

Your vehicle may have a different size spare tire than the road tires originally installed on your vehicle. This spare tire was developed for use on your vehicle, so it is all right to drive on it. If your vehicle has four-wheel drive and the different size spare tire is installed, keep the vehicle in two-wheel drive. After installing the spare tire on your vehicle, you should stop as soon as possible and make sure the spare tire is correctly inflated. Have the damaged or flat road tire repaired or replaced as soon as you can and installed back onto your vehicle. This way, the spare tire will be available in case you need it again. Do not mix tires and wheels of different sizes, because they will not fit. Keep your spare tire and its wheel together. If your vehicle has a spare tire that does not match your vehicle's original road tires and wheels in size and type, do not include the spare in the tire rotation.

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Jump Starting For more information about the vehicle battery, see Battery on page 10‑28. If the vehicle is a Hybrid, see the Hybrid manual for more information. If the vehicle's battery (or batteries) has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely.

{ WARNING

Batteries can hurt you. They can be dangerous because:

. They contain acid that can

burn you.

. They contain gas that can

explode or ignite.

. They contain enough electricity to burn you.

(Continued)

WARNING (Continued)

If you do not follow these steps exactly, some or all of these things can hurt you.

Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check the other vehicle. It must

have a 12-volt battery with a negative ground system.

Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump starting. If the other vehicle does not have a 12-volt system with a negative ground, both vehicles can be damaged.

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2. Get the vehicles close enough

so the jumper cables can reach, but be sure the vehicles are not touching each other. If they are, it could cause a ground connection you do not want. You would not be able to start your vehicle, and the bad grounding could damage the electrical systems. To avoid the possibility of the vehicles rolling, set the parking brake firmly on both vehicles involved in the jump start procedure. Put the automatic transmission in P (Park) or a manual transmission in N (Neutral) before setting the parking brake. If the vehicle has a four-wheel-drive transfer case with a N (Neutral) position, be sure the transfer case is in a drive gear, not in N (Neutral).

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Vehicle Care

Notice: If any accessories are left on or plugged in during the jump starting procedure, they could be damaged. The repairs would not be covered by the vehicle warranty. Whenever possible, turn off or unplug all accessories on either vehicle when jump starting the vehicle. 3. Turn off the ignition on both

vehicles. Unplug unnecessary accessories plugged into the accessory power outlets. Turn off the radio and all the lamps that are not needed. This avoids sparks and helps save both batteries. And it could save the radio!

4. Open the hood on the other

vehicle and locate the positive (+) and negative (−) terminal locations on that vehicle. Your vehicle has a remote positive (+) jump starting terminal and a remote negative (−) jump starting

terminal. You should always use these remote terminals instead of the terminals on the battery. If the vehicle has a remote positive (+) terminal, it is located under a red plastic cover at the positive battery post. To uncover the remote positive (+) terminal, open the red plastic cover.

The remote negative (−) terminal is a stud located on the right front of the engine, where the negative battery cable attaches.

See Engine Compartment Overview on page 10‑6 for more information on the location of the remote positive (+) and remote negative (−) terminals. { WARNING

An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan.

{ WARNING

Using an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light.

(Continued)

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Vehicle Care

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WARNING (Continued)

Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.

{ WARNING

Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.

5. Check that the jumper cables do

not have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know. Positive (+) will go to positive (+) or to a remote positive (+) terminal if the vehicle has one. Negative (−) will go to a heavy, unpainted metal engine part or to a remote negative (−) terminal if the vehicle has one. Do not connect positive (+) to negative (−) or you will get a short that would damage the battery and maybe other parts too. And do not connect the negative (−) cable to the negative (−) terminal on the dead battery because this can cause sparks.

6. Connect the red positive (+)

cable to the positive (+) terminal of the vehicle with the dead battery. Use a remote positive (+) terminal if the vehicle has one.

7. Do not let the other end touch

metal. Connect it to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.

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Vehicle Care

8. Now connect the black

negative (−) cable to the negative (−) terminal of the good battery. Use a remote negative (−) terminal if the vehicle has one. Do not let the other end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part or to the remote negative (−) terminal on the vehicle with the dead battery.

9. Connect the other end of the

negative (−) cable to the remote negative (−) terminal, on the vehicle with the dead battery.

10. Now start the vehicle with the

good battery and run the engine for a while.

11. Try to start the vehicle that had

the dead battery. If it will not start after a few tries, it probably needs service.

Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.

Jumper Cable Removal

A. Heavy, Unpainted Metal Engine

Part or Remote Negative (−) Terminal

B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals

C. Dead Battery or Remote

Positive (+) Terminal

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Black plate (93,1)

To disconnect the jumper cables from both vehicles do the following: 1. Disconnect the black

negative (−) cable from the vehicle that had the bad battery.

2. Disconnect the black

negative (−) cable from the vehicle with the good battery.

3. Disconnect the red positive (+) cable from the vehicle with the good battery.

4. Disconnect the red positive (+)

cable from the other vehicle.

5. Return the remote positive (+)

terminal cover, if the vehicle has one, to its original position.

Towing

Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. To tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “Recreational Vehicle Towing” in this section.

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Recreational Vehicle Towing If the vehicle has a hybrid engine, see the hybrid manual for more information. Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motor home. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.

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Two-wheel-drive vehicles and four-wheel drive vehicles with a single speed automatic transfer case should not be towed with all four wheels on the ground. Two-wheel-drive transmissions have no provisions for internal lubrication while being towed. Four-wheel drive vehicles with a single speed automatic transfer case have no neutral position and will spin the transmission when the rear wheels turn.

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Vehicle Care

Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.

Dinghy Towing

Two-Wheel-Drive Vehicles and Four-Wheel Drive Vehicles with a Single Speed Automatic Transfer Case

. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.

Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground.

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Vehicle Care

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5. Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle.

6. Turn the ignition to LOCK/OFF

and remove the key — the steering wheel will still turn.

After towing, see “Shifting Out of Neutral” under Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37 for the proper procedure to take the vehicle out of the Neutral position.

3. Securely attach the vehicle

being towed to the tow vehicle.

{ WARNING Shifting a four-wheel-drive vehicle's transfer case into N (Neutral) can cause the vehicle to roll even if the transmission is in P (Park). The driver or others could be injured. Make sure the parking brake is firmly set before the transfer case is shifted to N (Neutral).

4. Shift the transfer case to

N (Neutral). See See Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

Four-Wheel Drive Vehicles with a Two Speed Automatic Transfer Case

Use the following procedure to dinghy tow a four-wheel drive vehicle with a two speed automatic transfer case: 1. Position the vehicle being towed behind the tow vehicle and shift the transmission to P (Park).

2. Turn the engine off and firmly set

the parking brake.

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Vehicle Care

Dolly Towing – Front Towing (Front Wheels Off the Ground)

Two-Wheel-Drive Vehicles and Four-Wheel Drive Vehicles with a Single Speed Automatic Transfer Case

Notice: If a two-wheel drive vehicle or a four-wheel drive vehicle with a single speed automatic transfer case is towed with the rear wheels on the ground, the transmission could be damaged. The repairs would not be covered by the vehicle

warranty. Never tow the vehicle with the rear wheels on the ground. Two-wheel-drive vehicles and four-wheel drive vehicles with a single speed automatic transfer case should not be towed with the rear wheels on the ground. Two-wheel-drive transmissions have no provisions for internal lubrication while being towed. Four-wheel drive vehicles with a single speed automatic transfer case have no neutral position and will spin the transmission when the rear wheels turn. To dolly tow a two‐wheel‐drive vehicle or a four-wheel drive vehicle with a single speed automatic transfer case, the vehicle must be towed with the rear wheels on the dolly. See “Rear Towing (Rear Wheels Off the Ground)” later in this section for more information.

Four-Wheel Drive Vehicles with a Two Speed Automatic Transfer Case

Use the following procedure to dolly tow a four-wheel drive vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.

2. Drive the front wheels onto the

dolly.

3. Shift the transmission to

P (Park).

4. Firmly set the parking brake.

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Black plate (97,1)

7. Secure the vehicle to the dolly

following the manufacturer's instructions.

8. Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle.

9. Turn the ignition to LOCK/OFF. After towing, see “Shifting Out of N (Neutral)” under Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

{ WARNING Shifting a four-wheel-drive vehicle's transfer case into N (Neutral) can cause the vehicle to roll even if the transmission is in P (Park). The driver or others could be injured. Make sure the parking brake is firmly set before the transfer case is shifted to N (Neutral).

5. Use an adequate clamping

device designed for towing to ensure that the front wheels are locked into the straight position.

6. Shift the transfer case to

N (Neutral). See Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

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Rear Towing (Rear Wheels Off the Ground)

Two-Wheel-Drive Vehicles and Four-Wheel Drive Vehicles with a Single Speed Automatic Transfer Case Use the following procedure to dolly tow the vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.

2. Drive the rear wheels onto the

dolly.

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Vehicle Care

3. Firmly set the parking brake.

See Parking Brake on page 9‑46.

4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly

following the manufacturer's instructions.

6. Use an adequate clamping

device designed for towing to ensure that the front wheels are locked into the straight position.

7. For four-wheel drive vehicles with a single speed automatic transfer case, shift the transfer case into Two-Wheel Drive High. See Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

8. Turn the ignition to LOCK/OFF.

Four-Wheel Drive Vehicles with a Two Speed Automatic Transfer Case Use the following procedure to dolly tow a four-wheel drive vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.

2. Drive the rear wheels onto the

dolly.

3. Firmly set the parking brake.

See Parking Brake on page 9‑46.

4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly

following the manufacturer's instructions.

6. Use an adequate clamping

device designed for towing to ensure that the front wheels are locked into the straight position.

{ WARNING Shifting a four-wheel-drive vehicle's transfer case into N (Neutral) can cause the vehicle to roll even if the transmission is in P (Park). The driver or others could be injured. Make sure the parking brake is firmly set before the transfer case is shifted to N (Neutral).

7. Shift the transfer case to

N (Neutral). See Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

8. Turn the ignition to LOCK/OFF. After towing, see “Shifting Out of N (Neutral)” under Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9‑42 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9‑37.

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Black plate (99,1)

Appearance Care

Exterior Care

Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum based, acidic, or abrasive cleaning agents as they can damage the vehicle's paint, metal, or plastic parts. If damage occurs, it would not be covered by the vehicle's warranty. Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product.

Notice: Avoid using high pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. Finish Care Application of aftermarket clearcoat sealant/wax materials is not recommended. If painted surfaces are damaged, see your dealer to have the damage assessed and repaired. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from

Vehicle Care

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industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Occasional hand waxing or mild polishing should be done to remove residue from the paint finish. See your dealer for approved cleaning products. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.

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Vehicle Care

Protecting Exterior Bright Metal Parts Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clean. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Cleaning Exterior Lamps/ Lenses and Emblems Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing the Vehicle" later in this section.

Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean rubber blades using lint-free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Damage can be caused by extreme dusty conditions, sand, salt, heat, sun, snow and ice. Weatherstrips Apply silicone grease on weatherstrips to make them last longer, seal better, and not stick or squeak. See Recommended Fluids and Lubricants on page 11‑12.

Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Wheels and Trim — Aluminum or Chrome Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied. Keep the wheels clean using a soft, clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft, clean towel. A wax may then be applied.

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Steering, Suspension, and Chassis Components Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect the power steering for proper hook-up, binding, leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and axle seals for leaks. Body Component Lubrication Lubricate all key lock cylinders, hood hinges, liftgate hinges, and steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak.

Vehicle Care

10-101

Underbody Maintenance Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.

Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium, or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the chrome with soap and water after exposure. Notice: To avoid surface damage, do not use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels. Use only approved cleaners. Also, never drive a vehicle with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Damage could occur and the repairs would not be covered by the vehicle warranty.

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10-102

Vehicle Care

Finish Damage Quickly repair minor chips and scratches with touch-up materials available from your dealer to avoid corrosion. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Chemical Paint Spotting Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.

Interior Care To prevent dirt particle abrasions, regularly clean the vehicle's interior. Immediately remove any soils. Note that newspapers or dark garments that can transfer color to home furnishings can also permanently transfer color to the vehicle's interior.

Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster. Using a mild soap solution, immediately remove hand lotions, sunscreen, and insect repellant from all interior surfaces or permanent damage may result. Your dealer may have products for cleaning the interior. Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage. To prevent overspray, apply all cleaners directly to the cleaning cloth. Cleaners should be removed quickly. Never allow cleaners to remain on the surface being cleaned for extended periods of time. Cleaners may contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows.

To prevent damage, do not clean the interior using the following cleaners or techniques: . Never use a razor or any other

sharp object to remove a soil from any interior surface.

. Never use a brush with stiff

bristles.

. Never rub any surface

aggressively or with excessive pressure.

. Do not use laundry detergents or

dishwashing soaps with degreasers. For liquid cleaners, use approximately 20 drops per 3.78L (1 gal) of water. A concentrated soap solution will leave a residue that creates streaks and attracts dirt. Do not use solutions that contain strong or caustic soap.

. Do not heavily saturate the upholstery when cleaning.

. Do not use solvents or cleaners

containing solvents.

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Interior Glass To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glass with plain water. Notice: To prevent scratching, never use abrasive cleaners on automotive glass. Abrasive cleaners or aggressive cleaning may damage the rear window defogger.

Fabric/Carpet Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: . Gently blot liquids with a paper towel. Continue blotting until no more soil can be removed. For solid soils, remove as much as possible prior to vacuuming.

To clean: 1. Saturate a clean lint-free

colorfast cloth with water or club soda. Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet.

2. Remove excess moisture by

gently wringing until water does not drip from the cleaning cloth.

Vehicle Care

10-103

3. Start on the outside edge of the

soil and gently rub toward the center. Rotate the cleaning cloth to a clean area frequently to prevent forcing the soil in to the fabric.

4. Continue gently rubbing the soiled area until there is no longer any color transfer from the soil to the cleaning cloth. If the soil is not completely removed, use a mild soap solution followed only by club soda or plain water.

5.

If the soil is not completely removed, it may be necessary to use a commercial upholstery cleaner or spot lifter. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If ring formation occurs, clean the entire fabric or carpet. Following the cleaning process, a paper towel can be used to blot excess moisture.

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Do not use cleaners that increase gloss, especially on the instrument panel. Reflected glare can decrease visibility through the windshield under certain conditions. Notice: Use of air fresheners may cause permanent damage to plastics and painted surfaces. If an air freshener comes in contact with any plastic or painted surface in the vehicle, blot immediately and clean with a soft cloth dampened with a mild soap solution. Damage caused by air fresheners would not be covered by the vehicle warranty.

Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Speaker Covers Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap.

10-104

Vehicle Care

Instrument Panel, Leather, Vinyl, & Other Plastic Surfaces Use a soft microfiber cloth dampened with water to remove dust and loose dirt. For a more thorough cleaning, use a soft microfiber cloth dampened with a mild soap solution. Notice: Soaking or saturating leather, especially perforated leather, as well as other interior surfaces, may cause permanent damage. Wipe excess moisture from these surfaces after cleaning and allow them to dry naturally. Never use heat, steam, spot lifters or spot removers. Do not use cleaners that contain silicone or wax-based products. Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended.

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Care of Safety Belts Keep belts clean and dry. { WARNING

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Floor Mats

{ WARNING

If a floor mat is the wrong size or is not properly installed, it can interfere with the pedals. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the pedals.

Vehicle Care

10-105

Use the following guidelines for proper floor mat usage.

The original equipment floor mats were designed for the vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the pedals. Always check that the floor mats do not interfere with the pedals. . Use the floor mat with the

correct side up. Do not turn it over.

. Do not place anything on top of

the driver side floor mat.

. Use only a single floor mat on

the driver side.

. Do not place one floor mat on

top of another.

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10-106

Vehicle Care

2 NOTES

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Service and Maintenance

General Information

General Information . . . . . . . . . . 11-1

Maintenance Schedule

Maintenance Schedule . . . . . . . 11-3

Special Application Services

Special Application

Services . . . . . . . . . . . . . . . . . . . . 11-8

Additional Maintenance and Care

Additional Maintenance

and Care . . . . . . . . . . . . . . . . . . . 11-9

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . 11-12

Maintenance Replacement

Parts . . . . . . . . . . . . . . . . . . . . . . 11-14

Maintenance Records

Maintenance Records . . . . . . 11-15

Service and Maintenance

11-1

General Information Your vehicle is an important investment. This section describes the required maintenance for the vehicle. Follow this schedule to help protect against major repair expenses resulting from neglect or inadequate maintenance. It may also help to maintain the value of the vehicle if it is sold. It is the responsibility of the owner to have all required maintenance performed. Your dealer has trained technicians who can perform required maintenance using genuine replacement parts. They have up‐to‐date tools and equipment for fast and accurate diagnostics. Many dealers have extended evening and Saturday hours, courtesy transportation, and online scheduling to assist with service needs.

Your dealer recognizes the importance of providing competitively priced maintenance and repair services. With trained technicians, the dealer is the place for routine maintenance such as oil changes and tire rotations and additional maintenance items like tires, brakes, batteries, and wiper blades. Notice: Damage caused by improper maintenance can lead to costly repairs and may not be covered by the vehicle warranty. Maintenance intervals, checks, inspections, recommended fluids, and lubricants are important to keep the vehicle in good working condition. The Tire Rotation and Required Services are the responsibility of the vehicle owner. It is recommended to have your dealer perform these services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions.

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11-2

Service and Maintenance

Because of the way people use vehicles, maintenance needs vary. There may need to be more frequent checks and services. The Additional Required Services ‐ Normal are for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑16.

. Are driven on reasonable road

surfaces within legal driving limits.

. Use the recommended fuel. See

Recommended Fuel on page 9‑63.

Refer to the information in the Maintenance Schedule Additional Required Services ‐ Normal chart.

The Additional Required Services ‐ Severe are for vehicles that are: . Mainly driven in heavy city traffic

in hot weather.

. Mainly driven in hilly or

mountainous terrain. Frequently towing a trailer.

. Used for high speed or

competitive driving.

. Used for taxi, police, or delivery

service.

Refer to the information in the Maintenance Schedule Additional Required Services ‐ Severe chart.

{ WARNING

Performing maintenance work can be dangerous and can cause serious injury. Perform maintenance work only if the required information, proper tools, and equipment are available. If they are not, see your dealer to have a trained technician do the work. See Doing Your Own Service Work on page 10‑4.

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Service and Maintenance

11-3

Maintenance Schedule

Owner Checks and Services

At Each Fuel Stop . Check the engine oil level. See

Engine Oil on page 10‑7.

Once a Month . Check the tire inflation

pressures. See Tire Pressure on page 10‑57. Inspect the tires for wear. See Tire Inspection on page 10‑63.

. Check the windshield washer

fluid level. See Washer Fluid on page 10‑25.

Engine Oil Change When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter changed within the next 1 000 km/600 mi. If driven under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your trained dealer technician can perform this work. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life system when the oil is changed. See Engine Oil Life System on page 10‑10.

Tire Rotation and Required Services Every 12 000 km/ 7,500 mi Rotate the tires, if recommended for the vehicle, and perform the following services. See Tire Rotation on page 10‑64. . Check engine oil level and oil

life percentage. If needed, change engine oil and filter, and reset oil life system. See Engine Oil on page 10‑7 and Engine Oil Life System on page 10‑10.

. Check engine coolant level. See Engine Coolant on page 10‑17. . Check windshield washer fluid

level. See Washer Fluid on page 10‑25.

. Visually inspect windshield wiper

blades for wear, cracking, or contamination. See Exterior Care on page 10‑99. Replace worn or damaged wiper blades. See Wiper Blade Replacement on page 10‑34.

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11-4

Service and Maintenance

. Check tire inflation pressures.

. Visually inspect fuel system for

. Check parking brake and

See Tire Pressure on page 10‑57. Inspect tire wear. See Tire Inspection on page 10‑63.

. Visually check for fluid leaks.

Inspect engine air cleaner filter. See Engine Air Cleaner/Filter on page 10‑14. Inspect brake system.

. Visually inspect steering, suspension, and chassis components for damaged, loose, or missing parts or signs of wear. See Exterior Care on page 10‑99.

. Check restraint system

components. See Safety System Check on page 3‑29.

damage or leaks.

. Visually inspect exhaust system

and nearby heat shields for loose or damaged parts. Lubricate body components. See Exterior Care on page 10‑99.

. Check starter switch. See Starter

Switch Check on page 10‑32. . Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check on page 10‑32.

. Check ignition transmission lock.

See Ignition Transmission Lock Check on page 10‑33.

automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check on page 10‑33.

. Check accelerator pedal for

damage, high effort, or binding. Replace if needed.

. Visually inspect gas strut for

signs of wear, cracks, or other damage. Check the hold open ability of the strut. See your dealer if service is required. Inspect sunroof track and seal, if equipped. See Sunroof on page 2‑25.

. Check hybrid low pressure coolant level, if equipped.

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Service and Maintenance

11-5

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11-6

Service and Maintenance

d) Or every five years, whichever comes first. See Cooling System on page 10‑16. e) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed.

Footnotes — Maintenance Schedule Additional Required Services — Normal a) Check all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed. b) Or every four years, whichever comes first. c) Do not directly power wash the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.

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Service and Maintenance

11-7

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11-8

Service and Maintenance

d) Or every five years, whichever comes first. See Cooling System on page 10‑16. e) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed.

Special Application Services . Severe Commercial Use

Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi.

. Have underbody flushing service

performed once a year.

Footnotes — Maintenance Schedule Additional Required Services — Severe a) Check all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed. b) Or every four years, whichever comes first. c) Do not directly power wash the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.

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Service and Maintenance

11-9

Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs. To maintain vehicle performance, additional maintenance services may be required. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi‐point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required.

Battery The battery supplies power to start the engine and operate any additional electrical accessories.

To avoid break‐down or failure to start the vehicle, maintain a battery with full cranking power. Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion‐free.

Belts . Belts may need replacing if they

squeak or show signs of cracking or splitting. Trained dealer technicians can inspect the belts and recommend replacement when necessary.

Brakes Brakes stop the vehicle and are crucial to safe driving. . Signs of brake wear may include

chirping, grinding, or squealing noises, or difficulty stopping. Trained dealer technicians have access to tools and equipment to inspect the brakes and recommend quality parts engineered for the vehicle.

Fluids Proper fluid levels and approved fluids protect the vehicle’s systems and components. See Recommended Fluids and Lubricants on page 11‑12 for GM approved fluids. . Engine oil and windshield

washer fluid levels should be checked at every fuel fill. Instrument cluster lights may come on to indicate that fluids may be low and need to be filled.

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11-10

Service and Maintenance

Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks. With a multi‐point inspection, your dealer can inspect the hoses and advise if replacement is needed.

Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the road. . Signs that the headlamps need

attention include dimming, failure to light, cracking, or damage. The brake lamps need to be checked periodically to ensure that they light when braking. . With a multi‐point inspection,

your dealer can check the lamps and note any concerns.

Shocks and Struts Shocks and struts help aid in control for a smoother ride. . Signs of wear may include

steering wheel vibration, bounce/ sway while braking, longer stopping distance, or uneven tire wear.

. As part of the multi‐point inspection, trained dealer technicians can visually inspect the shocks and struts for signs of leaking, blown seals, or damage, and can advise when service is needed.

Tires Tires need to be properly inflated, rotated, and balanced. Maintaining the tires can save money, fuel, and can reduce the risk of tire failure. . Signs that the tires need to be replaced include three or more visible treadwear indicators; cord or fabric showing through the rubber; cracks or cuts in the tread or sidewall; or a bulge or split in the tire. Trained dealer technicians can inspect and recommend the right tires. Your dealer can also provide tire/wheel balancing services to ensure smooth vehicle operation at all speeds. Your dealer sells and services name brand tires.

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Service and Maintenance

11-11

Windshield For safety, appearance, and the best viewing, keep the windshield clean and clear. . Signs of damage include

scratches, cracks, and chips. Trained dealer technicians can inspect the windshield and recommend proper replacement if needed.

Wiper Blades Wiper blades need to be cleaned and kept in good condition to provide a clear view. . Signs of wear include streaking, skipping across the windshield, and worn or split rubber. Trained dealer technicians can check the wiper blades and replace them when needed.

Vehicle Care To help keep the vehicle looking like new, vehicle care products are available from your dealer. For information on how to clean and protect the vehicle’s interior and exterior, see Interior Care on page 10‑102 and Exterior Care on page 10‑99.

Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. . Signs that the alignment may

need to be adjusted include pulling, improper vehicle handling, or unusual tire wear.

. Your dealer has the required equipment to ensure proper wheel alignment.

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11-12

Service and Maintenance

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.

Usage

Engine Oil

Engine Coolant

Hydraulic Brake System