2012 Chevrolet Tahoe Owners Manual

place or receive necessary phone calls.

. Watch the road. Do not read,

take notes, or look up information on phones or other electronic devices.

. Designate a front seat

passenger to handle potential distractions.

. Become familiar with vehicle

features before driving, such as programming favorite radio stations and adjusting climate control and seat settings. Program all trip information into any navigation device prior to driving.

. Wait until the vehicle is parked

to retrieve items that have fallen to the floor.

. Stop or park the vehicle to tend

to children.

. Keep pets in an appropriate

carrier or restraint.

. Avoid stressful conversations while driving, whether with a passenger or on a cell phone.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (3,1)

{ WARNING

Taking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving.

Refer to the infotainment section for more information on using that system, including pairing and using a cell phone. If equipped, refer to the navigation manual for information on that system, including pairing and using a cell phone.

Driving and Operating

9-3

Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3‑20. . Assume that other road users

(pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready.

. Allow enough following distance

between you and the driver in front of you. Focus on the task of driving.

Drunk Driving Death and injury associated with drinking and driving is a global tragedy.

{ WARNING

Drinking and then driving is very dangerous. Your reflexes, perceptions, attentiveness, and judgment can be affected by even a small amount of alcohol. You can have a serious — or even fatal — collision if you drive after drinking. Do not drink and drive or ride with a driver who has been drinking. Ride home in a cab; or if you are with a group, designate a driver who will not drink.

Control of a Vehicle Braking, steering, and accelerating are important factors in helping to control a vehicle while driving.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (4,1)

9-4

Driving and Operating

Braking Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about three-quarters of a second. In that time, a vehicle moving at 100 km/h (60 mph) travels 20 m (66 ft), which could be a lot of distance in an emergency. Helpful braking tips to keep in mind include: . Keep enough distance between

you and the vehicle in front of you.

. Avoid needless heavy braking. . Keep pace with traffic. If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. Doing so could make the pedal harder to push down. If the engine stops, there will be some

power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.

Steering

Hydraulic Power Steering Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid Power Steering Fluid on page 10‑24. If power steering assist is lost because the engine stops or the power steering system is not functioning, the vehicle can be steered but may required increased effort. See your dealer if there is a problem. If the vehicle is a hybrid, see the hybrid supplement for more information.

Curve Tips

Take curves at a reasonable speed.

. Reduce speed before entering a

curve.

. Maintain a reasonable steady

speed through the curve

. Wait until the vehicle is out of the curve before accelerating gently into the straightaway.

Steering in Emergencies

There are some situations when steering around a problem may be more effective than braking.

. Holding both sides of the

steering wheel allows you to turn 180 degrees without removing a hand.

. Antilock Brake System (ABS) allows steering while braking.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (5,1)

Off-Road Recovery

The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the vehicle so that it straddles the edge of the pavement.

2. Turn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge.

3. Then turn the steering wheel to go straight down the roadway.

Loss of Control

Skidding There are three types of skids that correspond to the vehicle's three control systems: . Braking Skid — wheels are not

rolling.

. Steering or Cornering

Skid — too much speed or steering in a curve causes tires to slip and lose cornering force. . Acceleration Skid — too much

throttle causes the driving wheels to spin.

Driving and Operating

9-5

Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. If the vehicle starts to slide, follow these suggestions: . Ease your foot off the

accelerator pedal and quickly steer the way you want the vehicle to go. The vehicle may straighten out. Be ready for a second skid if it occurs.

. Slow down and adjust your driving according to weather conditions. Stopping distance can be longer and vehicle control can be affected when traction is reduced by water, snow, ice, gravel, or other material on the road. Learn to recognize warning clues — such as enough water, ice, or packed snow on the road to make a mirrored surface — and slow down when you have any doubt.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (6,1)

9-6

Driving and Operating

Try to avoid sudden steering, acceleration, or braking, including reducing vehicle speed by shifting to a lower gear. Any sudden changes could cause the tires to slide.

Remember: Antilock brakes help avoid only the braking skid.

Off-Road Driving Four-wheel-drive vehicles can be used for off-road driving. Vehicles without four-wheel drive and vehicles not equipped with All Terrain (AT) or On-Off Road (OOR) tires must not be driven off-road except on a level, solid surface. To contact the tire manufacturer for more information about the original equipment tires, see the Limited Warranty and Owner Assistance Information manual.

Controlling the vehicle is the key to successful off-road driving. One of the best ways to control the vehicle is to control the speed.

{ WARNING

When driving off-road, bouncing and quick changes in direction can easily throw you out of position. This could cause you to lose control and crash. You and your passengers should always wear safety belts.

Before Driving Off-Road . Have all necessary maintenance

and service work completed. Fuel the vehicle, fill fluid levels, and check inflation pressure in all tires, including the spare, if equipped.

. Read all the information about

four-wheel-drive vehicles in this manual.

. Make sure all underbody

shields, if equipped, are properly attached.

. Know the local laws that apply to

off-road driving.

To gain more ground clearance if needed, it may be necessary to remove the front fascia lower air dam. Notice: Operating the vehicle for extended periods without the front fascia lower air dam installed can cause improper air flow to the engine. Re‐attach the front fascia air dam after off-road driving.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (7,1)

For more information about loading the vehicle, see Vehicle Load Limits and Tires. Environmental Concerns . Always use established trails,

roads, and areas that have been set aside for public off-road recreational driving and obey all posted regulations.

. Do not damage shrubs, flowers,

trees, or grasses or disturb wildlife.

. Do not park over things that

burn. See Parking Over Things that Burn.

Driving and Operating

9-7

Driving on Hills Driving safely on hills requires good judgment and an understanding of what the vehicle can and cannot do.

{ WARNING

Many hills are simply too steep for any vehicle. Driving up hills can cause the vehicle to stall. Driving down hills can cause loss of control. Driving across hills can cause a rollover. You could be injured or killed. Do not drive on steep hills.

Before driving on a hill, assess the steepness, traction, and obstructions. If the terrain ahead cannot be seen, get out of the vehicle and walk the hill before driving further.

Loading the Vehicle for Off-Road Driving

{ WARNING

. Unsecured cargo on the load

floor can be tossed about when driving over rough terrain. You or your passengers can be struck by flying objects. Secure the cargo properly.

. Keep cargo in the cargo area as far forward and as low as possible. The heaviest things should be on the floor, forward of the rear axle.

. Heavy loads on the roof raise the vehicle's center of gravity, making it more likely to roll over. You can be seriously or fatally injured if the vehicle rolls over. Put heavy loads inside the cargo area, not on the roof.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (8,1)

9-8

Driving and Operating

When driving on hills: . Use a low gear and keep a firm

grip on the steering wheel.

. Maintain a slow speed. . When possible, drive straight up

or down the hill.

. Slow down when approaching

the top of the hill.

. Use headlamps even during the

day to make the vehicle more visible.

{ WARNING

Driving to the top of a hill at high speed can cause an accident. There could be a drop-off, embankment, cliff, or even another vehicle. You could be seriously injured or killed. As you near the top of a hill, slow down and stay alert.

. Never go downhill forward or

. When driving down a hill, keep

backward with either the transmission or transfer case in N (Neutral). The brakes could overheat and you could lose control.

{ WARNING

If the vehicle has the two‐speed automatic transfer case, shifting the transfer case to N (Neutral) can cause your vehicle to roll even if the transmission is in P (Park). This is because the N (Neutral) position on the transfer case overrides the transmission. You or someone else could be injured. If leaving the vehicle, set the parking brake and shift the transmission to P (Park). Shift the transfer case to any position but N (Neutral).

the vehicle headed straight down. Use a low gear because the engine will work with the brakes to slow the vehicle and help keep the vehicle under control.

{ WARNING

Heavy braking when going down a hill can cause your brakes to overheat and fade. This could cause loss of control and you or others could be injured or killed. Apply the brakes lightly when descending a hill and use a low gear to keep vehicle speed under control.

If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake.

2. Shift into P (Park) and then

restart the engine.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (9,1)

If driving uphill when the vehicle stalls, shift to R (Reverse), release the parking brake, and back straight down. Never try to turn the vehicle around. If the hill is steep enough to stall the vehicle, it is steep enough to cause it to roll over. If you cannot make it up the hill, back straight down the hill. Never back down a hill in N (Neutral) using only the brake. The vehicle can roll backward quickly and you could lose control. If driving downhill when the vehicle stalls, shift to a lower gear, release the parking brake, and drive straight down the hill.

3.

If the vehicle cannot be restarted after stalling, set the parking brake, shift an automatic transmission into P (Park), and turn the vehicle off. 3.1. Leave the vehicle and

seek help.

3.2. Stay clear of the path the

vehicle would take if it rolled downhill.

. Avoid turns that take the vehicle

across the incline of the hill. A hill that can be driven straight up or down might be too steep to drive across. Driving across an incline puts more weight on the downhill wheels which could cause a downhill slide or a rollover.

. Surface conditions can be a

problem. Loose gravel, muddy spots, or even wet grass can cause the tires to slip sideways, downhill. If the vehicle slips sideways, it can hit something that will trip it – a rock, a rut, etc. – and roll over.

Driving and Operating

9-9

. Hidden obstacles can make the

steepness of the incline more severe. If a rock is driven across with the uphill wheels, or if the downhill wheels drop into a rut or depression, the vehicle can tilt even more. If an incline must be driven across, and the vehicle starts to slide, turn downhill. This should help straighten out the vehicle and prevent the side slipping.

{ WARNING

Getting out of the vehicle on the downhill side when stopped across an incline is dangerous. If the vehicle rolls over, you could be crushed or killed. Always get out on the uphill side of the vehicle and stay well clear of the rollover path.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (10,1)

9-10

Driving and Operating

Driving in Mud, Sand, Snow, or Ice Use a low gear when driving in mud – the deeper the mud, the lower the gear. Keep the vehicle moving to avoid getting stuck. Traction changes when driving on sand. On loose sand, such as on beaches or sand dunes, the tires tend to sink into the sand. This affects steering, accelerating, and braking. Drive at a reduced speed and avoid sharp turns or abrupt maneuvers. Traction is reduced on hard packed snow and ice and it is easy to lose control. Reduce vehicle speed when driving on hard packed snow and ice.

{ WARNING

Driving on frozen lakes, ponds, or rivers can be dangerous. Ice conditions vary greatly and the vehicle could fall through the ice; you and your passengers could drown. Drive your vehicle on safe surfaces only.

Driving in Water

{ WARNING

Driving through rushing water can be dangerous. Deep water can sweep your vehicle downstream and you and your passengers could drown. If it is only shallow water, it can still wash away the ground from under your tires. Traction could be lost, and the vehicle could roll over. Do not drive through rushing water.

Notice: Do not drive through standing water if it is deep enough to cover the wheel hubs, axles or exhaust pipe. Deep water can damage the axle and other vehicle parts. If the standing water is not too deep, drive slowly through it. At faster speeds, water splashes on the ignition system and the vehicle can stall. Stalling can also occur if you get the tailpipe under water. While the tailpipe is under water, you will not be able to start the engine. When going through water, the brakes get wet, and it might take longer to stop. See Driving on Wet Roads.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (11,1)

After Off-Road Driving Remove any brush or debris that has collected on the underbody, or chassis, or under the hood. These accumulations can be a fire hazard. After operation in mud or sand, have the brake linings cleaned and checked. These substances can cause glazing and uneven braking. Check the body structure, steering, suspension, wheels, tires, and exhaust system for damage and check the fuel lines and cooling system for any leakage. More frequent maintenance service is required. Refer to the Maintenance Schedule for more information.

Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep‐standing or flowing water.

{ WARNING

Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. You could lose control of the vehicle. After driving through a large puddle of water or a car/vehicle wash, lightly apply the brake pedal until the brakes work normally.

(Continued)

Driving and Operating

9-11

WARNING (Continued)

Flowing or rushing water creates strong forces. Driving through flowing water could cause the vehicle to be carried away. If this happens, you and other vehicle occupants could drown. Do not ignore police warnings and be very cautious about trying to drive through flowing water.

Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are going fast enough. When the vehicle is hydroplaning, it has little or no contact with the road. There is no hard and fast rule about hydroplaning. The best advice is to slow down when the road is wet.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (12,1)

9-12

Driving and Operating

Other Rainy Weather Tips Besides slowing down, other wet weather driving tips include: . Allow extra following distance. . Pass with caution. . Keep windshield wiping

equipment in good shape.

. Keep the windshield washer fluid

reservoir filled.

. Have good tires with proper

tread depth. See Tires on page 10‑49. Turn off cruise control.

Highway Hypnosis Always be alert and pay attention to your surroundings while driving. If you become tired or sleepy, find a safe place to park the vehicle and rest. Other driving tips include: . Keep the vehicle well ventilated. . Keep the interior temperature cool.

. Keep your eyes moving — scan the road ahead and to the sides.

. Check the rearview mirror and

vehicle instruments often.

Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in

good shape.

. Check all fluid levels and brakes,

tires, cooling system, and transmission.

. Shift to a lower gear when going

down steep or long hills. { WARNING

If you do not shift down, the brakes could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could crash. Shift down to let the engine assist the brakes on a steep downhill slope.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (13,1)

{ WARNING

Coasting downhill in N (Neutral) or with the ignition off is dangerous. The brakes will have to do all the work of slowing down and they could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could crash. Always have the engine running and the vehicle in gear when going downhill.

. Stay in your own lane. Do not swing wide or cut across the center of the road. Drive at speeds that let you stay in your own lane.

. Be alert on top of hills;

something could be in your lane (stalled car, accident).

. Pay attention to special road

signs (falling rocks area, winding roads, long grades, passing or no-passing zones) and take appropriate action.

Winter Driving

Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even less traction. Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand. Drive with caution, whatever the condition. Accelerate gently so traction is not lost. Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick, so there is even less traction.

Driving and Operating

9-13

Try not to break the fragile traction. If you accelerate too fast, the drive wheels will spin and polish the surface under the tires even more. The Antilock Brake System (ABS) on page 9‑44 improves vehicle stability during hard stops on slippery roads, but apply the brakes sooner than when on dry pavement. Allow greater following distance on any slippery road and watch for slippery spots. Icy patches can occur on otherwise clear roads in shaded areas. The surface of a curve or an overpass can remain icy when the surrounding roads are clear. Avoid sudden steering maneuvers and braking while on ice. Turn off cruise control on slippery surfaces.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (14,1)

9-14

Driving and Operating

Blizzard Conditions Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. To get help and keep everyone in the vehicle safe:

Turn on the hazard warning flashers. Tie a red cloth to an outside mirror.

{ WARNING

Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.

WARNING (Continued)

WARNING (Continued)

If the vehicle is stuck in the snow: . Clear away snow from around

the base of your vehicle, especially any that is blocking the exhaust pipe.

. Check again from time to

time to be sure snow does not collect there.

. Open a window about 5 cm

(2 in) on the side of the vehicle that is away from the wind to bring in fresh air.

. Fully open the air outlets on

or under the instrument panel.

. Adjust the climate control

system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.

For more information about carbon monoxide, see Engine Exhaust on page 9‑30.

Run the engine for short periods only as needed to keep warm, but be careful. To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps. If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel.

(Continued)

(Continued)

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (15,1)

Driving and Operating

9-15

If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. If the vehicle has a traction system, it can often help to free a stuck vehicle. Refer to the vehicle's traction system in the Index. If stuck too severely for the traction system to free the vehicle, turn the traction system off and use the rocking method.

{ WARNING

If the vehicle's tires spin at high speed, they can explode, and you or others could be injured. The vehicle can overheat, causing an engine compartment fire or other damage. Spin the wheels as little as possible and avoid going above 56 km/h (35 mph).

For information about using tire chains on the vehicle, see Tire Chains on page 10‑72. Rocking the Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels. For four-wheel-drive vehicles, shift into Four‐Wheel High or, if the vehicle has a two‐speed automatic transfer case, Four‐Wheel Low. For vehicles with StabiliTrak®, turn the traction control part of the system off. Shift back and forth between R (Reverse) and a forward gear, spinning the wheels as little as possible. To prevent transmission wear, wait until the wheels stop spinning before shifting gears.

Release the accelerator pedal while shifting, and press lightly on the accelerator pedal when the transmission is in gear. Slowly spinning the wheels in the forward and reverse directions causes a rocking motion that could free the vehicle. If that does not get the vehicle out after a few tries, it might need to be towed out. Recovery hooks can be used, if the vehicle has them. If the vehicle does need to be towed out, see Towing the Vehicle on page 10‑93.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (16,1)

9-16

Driving and Operating

Recovery Hooks

{ WARNING

Never pull on recovery hooks from the side. The hooks could break and you and others could be injured. When using recovery hooks, always pull the vehicle straight out.

Notice: Never use recovery hooks to tow the vehicle. Your vehicle could be damaged and it would not be covered by warranty. For vehicles with recovery hooks at the front of the vehicle, you can use them if you are stuck off-road and need to be pulled to some place where you can continue driving.

Vehicle Load Limits It is very important to know how much weight your vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on your vehicle show how much weight it was designed to carry, the Tire and Loading Information label and the Certification/Tire label.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (17,1)

{ WARNING

Tire and Loading Information Label

Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.

Label Example

A vehicle specific Tire and Loading Information label is attached to the center pillar (B-pillar). With the driver door open, you will find the label attached below the door lock post (striker). The tire and loading information label shows the number of occupant seating

Driving and Operating

9-17

positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. The Tire and Loading Information label also shows the size of the original equipment tires (C) and the recommended cold tire inflation pressures (D). For more information on tires and inflation see Tires on page 10‑49 andTire Pressure on page 10‑57. There is also important loading information on the vehicle Certification/Tire label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight Rating (GAWR) for the front and rear axles. See “Certification/Tire Label” later in this section.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (18,1)

9-18

Driving and Operating

Steps for Determining Correct Load Limit 1. Locate the statement “The

combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard.

2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.

3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.

4. The resulting figure equals

the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs (1400 − 750
(5 x 150) = 650 lbs).

5. Determine the combined

weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4.

6.

If your vehicle will be towing a trailer, the load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. See Trailer Towing on page 9‑74 for important information on towing a trailer, towing safety rules and trailering tips.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (19,1)

Driving and Operating

9-19

Example 1

Example 2

Example 3

A. Vehicle Capacity Weight for

Example 1 = 453 kg (1,000 lbs)

A. Vehicle Capacity Weight for

Example 2 = 453 kg (1,000 lbs)

A. Vehicle Capacity Weight for

Example 3 = 453 kg (1,000 lbs)

B. Subtract Occupant Weight @

B. Subtract Occupant Weight @

B. Subtract Occupant Weight @

68 kg (150 lbs) × 2 = 136 kg (300 lbs)

68 kg (150 lbs) × 5 = 136 kg (750 lbs)

91 kg (200 lbs) × 5 = 453 kg (1,000 lbs)

C. Available Occupant and Cargo

C. Available Cargo Weight =

C. Available Cargo Weight =

Weight = 317 kg (700 lbs)

113 kg (250 lbs)

0 kg (0 lbs)

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (20,1)

9-20

Driving and Operating

Refer to your vehicle's tire and loading information label for specific information about your vehicle's capacity weight and seating positions. The combined weight of the driver, passengers, and cargo should never exceed your vehicle's capacity weight.

Certification/Tire Label

A vehicle specific Certification/ Tire label is found on the rear edge of the driver door. The label shows the size of your

vehicle's original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle. This is called Gross Vehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. The Certification/Tire label also tells you the maximum weights for the front and rear axles, called Gross Axle Weight Rating (GAWR). To find out the actual loads on your front and rear axles, you need to go to a weigh station and weigh your vehicle. Your dealer can help you with this. Be sure to spread out your load equally on both sides of the centerline. Never exceed the GVWR for your vehicle, or the GAWR for either the front or rear axle.

The Certification/Tire label also contains information about your Front Axle Reserve Capacity. And, if you do have a heavy load, you should spread it out.

{ WARNING

Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (21,1)

{ WARNING

Things you put inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash.

. Put things in the cargo

area of the vehicle. Try to spread the weight evenly.

. Never stack heavier

things, like suitcases, inside the vehicle so that some of them are above the tops of the seats.

(Continued)

Driving and Operating

9-21

WARNING (Continued)

. Do not leave an

unsecured child restraint in the vehicle.

. When you carry something

inside the vehicle, secure it whenever you can.

. Do not leave a seat folded down unless you need to.

There is also important loading information for off-road driving in this manual. See “Loading Your Vehicle for Off-Road Driving” under Off-Road Driving on page 9‑6.

Notice: Overloading the vehicle may cause damage. Repairs would not be covered by the vehicle warranty. Do not overload the vehicle. The label will help you decide how much cargo and installed equipment your truck can carry. Using heavier suspension components to get added durability might not change your weight ratings. Ask your dealer to help you load your vehicle the right way. If you put things inside your vehicle — like suitcases, tools, packages, or anything else — they go as fast as the vehicle goes. If you have to stop or turn quickly, or if there is a crash, they will keep going.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (22,1)

9-22

Driving and Operating

Starting and Operating

New Vehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . Keep the vehicle speed at

88 km/h (55 mph) or less for the first 805 km (500 miles).

. Do not drive at any one

constant speed, fast or slow, for the first 805 km (500 miles). Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle.

. Avoid making hard stops for the first 322 km (200 miles) or so. During this time the new brake linings are not yet broken in. Hard stops with new linings can mean premature wear and earlier replacement. Follow this breaking-in guideline every time you get new brake linings.

. Do not tow a trailer during

break-in. See Trailer Towing on page 9‑74 for the trailer towing capabilities of the vehicle and more information.

Following break‐in, engine speed and load can be gradually increased.

Adjustable Throttle and Brake Pedal On vehicles with this feature, you can change the position of the throttle and brake pedals. No adjustment to the pedals can be made when the vehicle is in R (Reverse) or while using cruise control.

The control used to adjust the pedals is located on the instrument panel below the climate control system. Press the bottom of the control to move the pedals closer. Press the top of the control to move the pedals away.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (23,1)

Driving and Operating

9-23

If the vehicle must be shut off in an emergency: 1. Brake using a firm and steady

pressure. Do not pump the brakes repeatedly. This may deplete power assist, requiring increased brake pedal force.

2. Shift the vehicle to N (Neutral).

This can be done while the vehicle is moving. After shifting to N (Neutral), firmly apply the brakes and steer the vehicle to a safe location.

To shift out of P (Park), the ignition must be in ON/RUN or ACC/ ACCESSORY and the regular brake pedal must be applied. A (STOPPING THE ENGINE/ LOCK/OFF): When the vehicle is stopped, turn the ignition switch to LOCK/OFF to turn the engine off. Retained Accessory Power (RAP) will remain active. See Retained Accessory Power (RAP) on page 9‑27. This position locks the ignition. It also locks the transmission on automatic transmission vehicles. The key can be removed in LOCK/OFF. Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags.

Before you start driving, fully press the brake pedal to confirm the adjustment is right for you. While driving, make only small adjustments. The vehicle may have a memory function which lets pedal settings be saved and recalled. See Memory Seats on page 3‑8.

Ignition Positions

The ignition switch has four different positions.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (24,1)

9-24

Driving and Operating

3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF. On vehicles with an automatic transmission, the shift lever must be in P (Park) to turn the ignition switch to the LOCK/OFF position.

4. Set the parking brake. See

Parking Brake on page 9‑46.

{ WARNING

Turning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags. While driving, only shut the vehicle off in an emergency.

If the vehicle cannot be pulled over, and must be shut off while driving, turn the ignition to ACC/ ACCESSORY. The steering can bind with the wheels turned off center. If this happens, move the steering wheel from right to left while turning the

key to ACC/ACCESSORY. If this does not work, then the vehicle needs service. Notice: Using a tool to force the key to turn in the ignition could cause damage to the switch or break the key. Use the correct key, make sure it is all the way in, and turn it only with your hand. If the key cannot be turned by hand, see your dealer. B (ACC/ACCESSORY): This position lets things like the radio and the windshield wipers operate while the engine is off. Use this position if the vehicle must be pushed or towed. C (ON/RUN): This position can be used to operate the electrical accessories and to display some instrument panel cluster warning and indicator lights. This position can also be used for service and diagnostics, and to verify the proper operation of the malfunction indicator lamp as may be required for emission inspection purposes.

The switch stays in this position when the engine is running. The transmission is also unlocked in this position on automatic transmission vehicles. If you leave the key in the ACC/ ACCESSORY or ON/RUN position with the engine off, the battery could be drained. You may not be able to start the vehicle if the battery is allowed to drain for an extended period of time. D (START): This is the position that starts the engine. When the engine starts, release the key. The ignition switch returns to ON/RUN for driving. A warning tone will sound when the driver door is opened and the ignition is in ACC/ACCESSORY or LOCK/OFF, and the key is in the ignition.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (25,1)

Driving and Operating

9-25

The vehicle has a Computer-Controlled Cranking System. This feature assists in starting the engine and protects components. If the ignition key is turned to the START position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts. If the engine does not start and the key is held in START, cranking will be stopped after 15 seconds to prevent cranking motor damage. To prevent gear damage, this system also prevents cranking if the engine is already running. Engine cranking can be stopped by turning the ignition switch to the ACC/ACCESSORY or LOCK/OFF position.

When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the Driver Information Center (DIC), the Computer-Controlled Cranking System is disabled to prevent possible vehicle component damage. When this happens, hold the ignition switch in the START position to continue engine cranking.

Notice: Cranking the engine for long periods of time, by returning the key to the START position immediately after cranking has ended, can overheat and damage the cranking motor, and drain the battery. Wait at least 15 seconds between each try, to let the cranking motor cool down.

Starting the Engine If the vehicle is a hybrid, see the hybrid supplement for more information. Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine when the vehicle is already moving, use N (Neutral) only. Notice: Do not try to shift to P (Park) if the vehicle is moving. If you do, you could damage the transmission. Shift to P (Park) only when the vehicle is stopped. Starting Procedure 1. With your foot off the accelerator pedal, turn the ignition to START. When the engine starts, let go of the key. The idle speed will go down as the engine warms. Do not race the engine immediately after starting it. Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (26,1)

9-26

Driving and Operating

2.

If the engine does not start after 5-10 seconds, especially in very cold weather (below −18°C or 0°F), it could be flooded with too much gasoline. Try pushing the accelerator pedal all the way to the floor and holding it there as you hold the key in START for up to a maximum of 15 seconds. Wait at least 15 seconds between each try, to allow the cranking motor to cool down. When the engine starts, let go of the key and accelerator. If the vehicle starts briefly but then stops again, repeat these steps. This clears the extra gasoline from the engine. Do not race the engine immediately after starting it. Operate the engine and transmission gently until the oil warms up and lubricates all moving parts.

Notice: If you add electrical parts or accessories, you could change the way the engine operates. Any resulting damage would not be covered by the vehicle warranty. See Add-On Electrical Equipment on page 9‑90.

Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm-up in cold weather conditions at or below −18°C (0°F). Vehicles with an engine heater should be plugged in at least four hours before starting. An internal thermostat in the plug-end of the cord may exist which will prevent engine coolant heater operation at temperatures above −18°C (0°F).

To Use the Engine Coolant Heater 1. Turn off the engine. 2. Open the hood and unwrap the

electrical cord. The cord is secured to the engine compartment fuse block with a clip. Carefully remove the wire tie which secures the electrical cord. Do not cut the electrical cord.

3. Plug the cord into a normal, grounded 110-volt AC outlet.

{ WARNING Plugging the cord into an ungrounded outlet could cause an electrical shock. Also, the wrong kind of extension cord could overheat and cause a fire. You could be seriously injured. Plug the cord into a properly grounded three-prong 110-volt AC outlet.

(Continued)

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (27,1)

Driving and Operating

9-27

WARNING (Continued)

If the cord will not reach, use a heavy-duty three-prong extension cord rated for at least 15 amps.

4. Before starting the engine, be

sure to unplug and store the cord as it was before to keep it away from moving engine parts. If you do not, it could be damaged.

The length of time the heater should remain plugged in depends on several factors. Ask a dealer in the area where you will be parking the vehicle for the best advice on this.

Retained Accessory Power (RAP) The following vehicle accessories can be used for up to 10 minutes after the engine is turned off: . Audio System . Power Windows

. OnStar System (if equipped) . Sunroof (if equipped) These features work when the key is in ON/RUN or ACC/ ACCESSORY. Once the key is turned from ON/RUN to LOCK/OFF, the windows and sunroof continue to work up to 10 minutes until any door is opened. The radio continues to work for up to 10 minutes or until the driver door is opened.

Shifting Into Park { WARNING

It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on

(Continued)

WARNING (Continued)

fairly level ground, use the steps that follow. If you have a four-wheel drive transfer case with a N (Neutral) position, and the transfer case is in N (Neutral), the vehicle will be free to roll, even if the shift lever is in P (Park). So, be sure the transfer case is in a drive gear — not in N (Neutral). If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑70. Always set the parking brake.

1. Hold the brake pedal down, then

set the parking brake. See Parking Brake on page 9‑46
for more information.

2. Move the shift lever into the

P (Park) position by pulling the shift lever toward you and moving it up as far as it will go. 3. Be sure the transfer case is in a drive gear — not in N (Neutral).

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (28,1)

9-28

Driving and Operating

4. Turn the ignition key to

LOCK/OFF.

5. Remove the key and take it with you. If you can leave the vehicle with the ignition key in your hand, the vehicle is in P (Park).

Leaving the Vehicle With the Engine Running

{ WARNING

It can be dangerous to leave the vehicle with the engine running. The vehicle could move suddenly if the shift lever is not fully in P (Park) with the parking brake firmly set. If you have four-wheel drive and the transfer case is in N (Neutral), the vehicle will be free to roll, even if the shift lever is in P (Park). So be sure the transfer case is in a drive gear — not in N (Neutral).

(Continued)

WARNING (Continued)

And, if you leave the vehicle with the engine running, it could overheat and even catch fire. You or others could be injured. Do not leave the vehicle with the engine running unless you have to.

If you have to leave the vehicle with the engine running, be sure your vehicle is in P (Park) and the parking brake is firmly set before you leave it. After you move the shift lever into P (Park), hold the regular brake pedal down. Then, see if you can move the shift lever away from P (Park) without first pulling it toward you. If you can, it means that the shift lever was not fully locked into P (Park).

Torque Lock If you are parking on a hill and you do not shift your transmission into P (Park) properly, the weight of the vehicle may put too much force on the parking pawl in the transmission. You may find it difficult to pull the shift lever out of P (Park). This is called torque lock. To prevent torque lock, set the parking brake and then shift into P (Park) properly before you leave the driver seat. To find out how, see Shifting Into Park on page 9‑27. When you are ready to drive, move the shift lever out of P (Park) before you release the parking brake. If torque lock does occur, you may need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl in the transmission, then you will be able to pull the shift lever out of P (Park).

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (29,1)

Driving and Operating

9-29

Parking over Things That Burn

{ WARNING

Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn.

Shifting out of Park This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: . Prevent ignition key removal

unless the shift lever is in P (Park) with the shift lever button fully released.

. Prevent movement of the shift

lever out of P (Park), unless the ignition is in ON/RUN or ACC/ ACCESSORY and the regular brake pedal is applied.

The shift lock release is always functional except in the case of an uncharged or low voltage (less than 9 volt) battery. If the vehicle has an uncharged battery or a battery with low voltage, try charging or jump starting the battery. See Jump Starting on page 10‑89 for more information.

To shift out of P (Park) use the following: 1. Apply the brake pedal. 2. Move the shift lever to the

desired position.

If you still are unable to shift out of P (Park): 1. Ease the pressure on the shift

lever.

2. While holding down the brake pedal, press the shift lever all the way into P (Park).

3. Move the shift lever to the

desired position.

If you are still having a problem shifting, then have the vehicle serviced soon.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (30,1)

9-30

Driving and Operating

Active Fuel Management® Vehicles with V8 engines may have Active Fuel Management™. This system allows the engine to operate on either all or half of its cylinders, depending on the driving conditions. When less power is required, such as cruising at a constant vehicle speed, the system will operate in the half cylinder mode, allowing the vehicle to achieve better fuel economy. When greater power demands are required, such as accelerating from a stop, passing, or merging onto a freeway, the system will maintain full-cylinder operation. If the vehicle has an Active Fuel Management™ indicator, see Driver Information Center (DIC) on page 5‑28 for more information on using this display.

Engine Exhaust { WARNING

Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if:

. The vehicle idles in areas

with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes).

. The exhaust smells or

sounds strange or different.

. The exhaust system leaks

due to corrosion or damage. . The vehicle exhaust system has been modified, damaged or improperly repaired.

(Continued)

WARNING (Continued)

. There are holes or openings

in the vehicle body from damage or aftermarket modifications that are not completely sealed.

If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle:

. Drive it only with the windows

completely down.

. Have the vehicle repaired

immediately.

Never park the vehicle with the engine running in an enclosed area such as a garage or a building that has no fresh air ventilation.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (31,1)

Running the Vehicle While Parked It is better not to park with the engine running. But if you ever have to, here are some things to know.

{ WARNING

Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. Never run the engine in an enclosed area that has no fresh air ventilation. For more information, see Engine Exhaust on page 9‑30.

Driving and Operating

9-31

{ WARNING

{ WARNING

It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park).

If the vehicle has a four-wheel drive transfer case with a N (Neutral) position, and the transfer case is in N (Neutral), the vehicle may roll, even if the automatic transmission shift lever is in P (Park). So, be sure the transfer case is in a drive gear — not in N (Neutral). Always set the parking brake.

Follow the proper steps to be sure the vehicle will not move. See Shifting Into Park on page 9‑27. If parking on a hill and pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑70.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (32,1)

9-32

Driving and Operating

Automatic Transmission If the vehicle is a hybrid, see the hybrid supplement for more information. If the vehicle is has an automatic transmission, it has an electronic shift position indicator within the instrument panel cluster. This display comes on when the ignition key is turned to the ON/RUN position.

There are several different positions for the shift lever.

{ WARNING

It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9‑27. If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑70.

Heavy Duty 6-Speed Automatic Transmission Shown (Light Duty

Similar)

See “Range Selection Mode” under Manual Mode on page 9‑35. P (Park): This position locks the rear wheels. It is the best position to use when starting the engine because the vehicle cannot move easily. When parked on a hill, especially when the vehicle has a heavy load, you might notice an increase in the effort to shift out of P (Park). See “Torque Lock” under Shifting Into Park on page 9‑27 for more information.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (33,1)

Driving and Operating

9-33

To rock the vehicle back and forth to get out of snow, ice, or sand without damaging the transmission, see If the Vehicle Is Stuck on page 9‑15. N (Neutral): In this position, the engine does not connect with the wheels. To restart the engine when the vehicle is already moving, use N (Neutral) only. Also, use N (Neutral) when the vehicle is being towed.

{ WARNING

Shifting into a drive gear while the engine is running at high speed is dangerous. Unless your foot is firmly on the brake pedal, the vehicle could move very rapidly. You could lose control and hit people or objects. Do not shift into a drive gear while the engine is running at high speed.

Notice: Shifting out of P (Park) or N (Neutral) with the engine running at high speed may damage the transmission. The repairs would not be covered by the vehicle warranty. Be sure the engine is not running at high speed when shifting the vehicle. D (Drive): This position is for normal driving. It provides the best fuel economy. If you need more power for passing, and you are: . Going less than about 55 km/h (35 mph), push the accelerator pedal about halfway down.

. Going about 55 km/h (35 mph) or

more, push the accelerator all the way down. By doing this, the vehicle shifts down to the next gear and has more power.

{ WARNING

If the vehicle has a four-wheel drive transfer case with a N (Neutral) position, and the transfer case is in N (Neutral), the vehicle will be free to roll — even if the shift lever is in P (Park). Be sure the transfer case is in a drive gear, Two-Wheel Drive High or Four-Wheel Drive High or Four-Wheel Drive Low — not in N (Neutral). See Shifting Into Park on page 9‑27. Always set the parking brake.

R (Reverse): Use this gear to back up. Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission. The repairs would not be covered by the vehicle warranty. Shift to R (Reverse) only after the vehicle is stopped.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (34,1)

9-34

Driving and Operating

D (Drive) can be used when towing a trailer, carrying a heavy load, driving on steep hills, or for off-road driving. You might want to shift the transmission to a lower gear selection if the transmission shifts too often. Downshifting the transmission in slippery road conditions could result in skidding. See “Skidding” under Loss of Control on page 9‑5. The vehicle has a shift stabilization feature that adjusts the transmission shifting to the current driving conditions in order to reduce rapid upshifts and downshifts. This shift stabilization feature is designed to determine, before making an upshift, if the engine is able to maintain vehicle speed by analyzing things such as vehicle speed, throttle position, and vehicle load.

If the shift stabilization feature determines that a current vehicle speed cannot be maintained, the transmission does not upshift and instead holds the current gear. In some cases, this could appear to be a delayed shift, however the transmission is operating normally. The vehicle's transmission uses adaptive shift controls. Adaptive shift controls continually compares key shift parameters to pre-programmed ideal shifts stored in the transmissions computer. The transmission constantly makes adjustments to improve vehicle performance according to how the vehicle is being used, such as with a heavy load or when the temperature changes. During this adaptive shift control process, shifting might feel different as the transmission determines the best settings.

When temperatures are very cold, shifting could be delayed providing more stable shifts until the engine warms up. Shifts could be more noticeable with a cold transmission. This difference in shifting is normal.