2012 Chevrolet Tahoe Owners Manual

Infotainment System 7-37

Notice: Do not store the headphones in heat or direct sunlight. This could damage the headphones and repairs will not be covered by the warranty. Storage in extreme cold can weaken the batteries. Keep the headphones stored in a cool, dry place. If the foam ear pads attached to the headphones become worn or damaged, the pads can be replaced separately from the headphone set. To purchase replacement ear pads, call 1‐888‐293‐3332, then prompt zero (0), or contact your dealer.

These headphones can be used to listen to the radio, CDs, DVDs, MP3s, DVD‐As, or any auxiliary source connected to A/V jacks or the auxiliary input jack, if the vehicle has this feature. The wireless headphones have a power button, channel 1 or 2 switch, and a volume control. If the vehicle has a third row video screen display, it has two additional headphones. Push the power button to turn on the headphones. An indicator light located on the headphones comes on. If the light comes on, but there is intermittent sound and/or static on the headphones, or if the indicator light does not come on, the batteries might need to be replaced. See “Battery Replacement” later in this section for more information. Switch the headphones to Off when not in use.

Infrared transmitters are located at the rear of the overhead console. The headphones shut off automatically to save the battery power if the RSE system and RSA are shut off, or if the headphones are out of range of the transmitters for more than three minutes. If you move too far forward or step out of the vehicle, the headphones lose the audio signal. To adjust the volume on the headphones, use the volume control located on the right side. For optimal audio performance, the headphones must be worn correctly. Headphones should be worn with the headband over the top of the head for best audio reception. The symbol L (Left) appears on the outside bottom edge of the ear cup and should be positioned on the left ear. The symbol R (Right) appears on the outside bottom edge of the ear cup and should be positioned on the right ear.

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Infotainment System

Battery Replacement To change the batteries on the headphones: 1. Turn the screw to loosen the

battery door located on the left side of the headphones. Slide the battery door open.

2. Replace the two batteries in the

compartment. Make sure that they are installed correctly, using the diagram on the inside of the battery compartment.

3. Replace the battery door and

tighten the door screw.

If the headphones are to be stored for a long period of time, remove the batteries and keep them in a cool, dry place.

Audio/Video (A/V) Jacks

Yellow : Video Input White : Left Audio Input Red : Right Audio Input The A/V jacks are color coded to match typical home entertainment system equipment.

The A/V jacks, located on the rear of the floor console, allow audio or video signals to be connected from an auxiliary device such as a camcorder or a video game unit to the RSE system. Adapter connectors or cables (not included) may be required to connect the auxiliary device to the A/V jacks. Refer to the manufacturer’s instructions for proper usage. Power for auxiliary devices is not supplied by the radio system.

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To use the auxiliary inputs of the RSE system, connect an external auxiliary device to the color-coded A/V jacks and turn both the auxiliary device and the video screen power on. If the video screen is in the DVD player mode, pressing the AUX (auxiliary) button on the remote control switches the video screen from the DVD player mode to the auxiliary device. The audio of the connected source can be listened to over the speakers by sourcing the radio to the auxiliary device or by sourcing the RSA to the Rear Aux and listening with the wireless headphones on Channel 2 or with the wired headphones. See “Using the Auxiliary Input Jack” under Auxiliary Devices on page 7‑31 for more information about changing the source.

How to Change the RSE Video Screen Settings The screen display mode (normal, full, and zoom), screen brightness, and setup menu language can be changed from the on screen setup menu. To change any feature: 1. Press the z (display menu) button on the remote control.

2. Use the remote control

n, q, p, o (navigation) arrows and the r (enter) button to use the setup menu.

3. Press the z button again to

remove the setup menu from the screen.

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Audio Output Audio from the DVD player or auxiliary inputs can be heard through the following possible sources: . Wireless headphones . Vehicle speakers . Vehicle‐wired headphone jacks

on the RSA system, if the vehicle has this feature.

The RSE system always transmits the audio signal to the wireless headphones, if there is audio available. See “Headphones” earlier in this section for more information. The DVD player is capable of outputting audio to the wired headphone jacks on the RSA system, if the vehicle has this feature. The DVD player can be selected as an audio source on the RSA system. See Rear Seat Audio (RSA) System on page 7‑46 for more information.

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Infotainment System

When a device is connected to the A/V jacks, or the radio's auxiliary input jack if the vehicle has this feature, the rear seat passengers are able to hear audio from the auxiliary device through the wireless or wired headphones. The front seat passengers are able to listen to playback from this device through the vehicle speakers by selecting AUX as the source on the radio. Video Screen(s) The video screen(s) are located in the overhead console. To use the video screen(s): 1. Push the release button located

on the overhead console.

2. Move the screen to the desired

position.

When the video screen is not in use, push it up into its locked position.

If a DVD is playing and the screen is raised to its locked position, the screen remains on. This is normal, and the DVD continues to play through the previous audio source. Use the remote control power button or eject the disc to turn off the screen. The overhead console contains the infrared transmitters for the wireless headphones and the infrared receivers for the remote control. They are located at the rear of the console. Notice: Avoid directly touching the video screen, as damage may occur. See “Cleaning the Video Screens” later in this section for more information.

Remote Control

To use the remote control, aim it at the transmitter window at the rear of the RSE overhead console and press the desired button. Direct sunlight or very bright light could affect the ability of the RSE transmitter to receive signals from the remote control. If the remote control does not seem to be working, the batteries might need to be replaced. See “Battery Replacement” later in this section.

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Infotainment System 7-41

n, q, p, o (Menu Navigation Arrows): Use the arrow buttons to navigate through a menu. r (Enter): Press this button to select the choice that is highlighted in any menu. z (Display Menu): Press this button to adjust the brightness, screen display mode (normal, full, or zoom), and display the language menu. q (Return): Press this button to exit the current active menu and return to the previous menu. This button operates only when the display menu or a DVD menu is active.

Objects blocking the line of sight could also affect the function of the remote control. If a CD or DVD is in the Radio DVD slot, the remote control O (power) button can be used to turn on the video screen display and start the disc. The radio can also turn on the video screen display. See CD/DVD Player on page 7‑20 for more information. Notice: Storing the remote control in a hot area or in direct sunlight can damage it, and the repairs will not be covered by the warranty. Storage in extreme cold can weaken the batteries. Keep the remote control stored in a cool, dry place. If the remote control becomes lost or damaged, a new universal remote control can be purchased. If this happens, make sure the universal remote control uses a code set of Toshiba®.

Remote Control Buttons O (Power): Press this button to turn the video screen on and off. P (Illumination): Press this button to turn the remote control backlight on. The backlight automatically times out after 7 to 10 seconds if no other button is pressed while the backlight is on. v (Title): Press this button to return the DVD to the main menu of the DVD. This function could vary for each disc. y (Main Menu): Press this button to access the DVD menu. The DVD menu is different on every DVD. Use the navigation arrows to move the cursor around the DVD menu. After making a selection press the enter button. This button only operates when using a DVD.

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Infotainment System

c (Stop): Press this button to stop playing, fast reversing, or fast forwarding a DVD. Press this button twice to return to the beginning of the DVD. s (Play/Pause): Press this button to start playing a DVD. Press this button while a DVD is playing to pause it. Press it again to continue playing the DVD. While the DVD is playing, the DVD can be played slowly by pressing the play/pause button then pressing the fast forward button. The DVD continues playing in a slow play mode. Also, reverse can be played slowly by pressing the play/pause button and then pressing the fast reverse button. To cancel slow play mode, press the play/pause button.

t (Previous Track/Chapter): Press this button to return to the start of the current track or chapter. Press this button again to go to the previous track or chapter. This button might not work when the DVD is playing the copyright information or the previews. u (Next Track/Chapter): Press this button to go to the beginning of the next chapter or track. This button might not work while the DVD is playing the copyright information or the previews. r (Fast Reverse): Press this button to quickly reverse the DVD or CD. To stop fast reversing a DVD video, press the play/pause button. To stop fast reversing a DVD audio or CD, release the fast reverse button. This button might not work when the DVD is playing the copyright information or the previews.

[ (Fast Forward): Press this button to fast forward the DVD or CD. To stop fast forwarding a DVD video, press the play/pause button. To stop fast forwarding a DVD audio or CD, release the fast forward button. This button might not work while the DVD is playing the copyright information or the previews. e (Audio): Press this button to change audio tracks on DVDs that have this feature when the DVD is playing. The format and content of this function vary for each disc. { (Subtitles): Press this button to turn on or off subtitles and to move through subtitle options when a DVD is playing. The format and content of this function vary for each disc. AUX (Auxiliary): Press this button to switch the system between the DVD player and an auxiliary source.

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Infotainment System 7-43

Battery Replacement To change the remote control batteries: 1. Slide the rear cover back on the

remote control.

2. Replace the two batteries in the

compartment. Make sure they are installed correctly using the diagram on the inside of the remote control.

3. Replace the battery cover. If the remote control is to be stored for a long period of time, remove the batteries and keep them in a cool, dry place.

2 (Camera): Press this button to change camera angles on DVDs that have this feature while a DVD is playing. The format and content of this function vary for each disc. 1 through 0 (Numeric Keypad): The numeric keypad provides the capability of direct chapter or track number selection. \ (Clear): Press this button within three seconds after entering a numeric selection, to clear all numerical inputs. } 10 (Double Digit Entries): Press this button to select chapter or track numbers greater than nine. Press this button before entering the number.

If the vehicle has a third row video screen, the AUX button controls the source display on the second row video screen, and the third row video screen as described in the table below:

Aux

Button Press Default State (No

Press) First Press Second Press Third Press

Fourth Press

Second

Third Row

Row

Screen

DVD Media

Screen

DVD Media

Aux Video

Aux Video

Source DVD Media

Aux Video

Source Return to Default State

Source

Aux Video

Source DVD Media

Return to Default State

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Infotainment System

Tips and Troubleshooting Chart

Problem

Recommended Action

There is no power.

The picture does not fill the screen. There are black borders on the top and bottom or on both sides, or the picture looks stretched out. In auxiliary mode, the picture moves or scrolls. The remote control does not work.

After stopping the player, and pushing Play, sometimes the DVD starts where it left off and sometimes at the beginning.

The auxiliary source is running, but there is no picture or sound.

The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. Check the display mode settings in the setup menu by pressing the display menu button on the remote control.

Check the auxiliary input connections at both devices. Check to make sure there is no obstruction between the remote control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times, the DVD player begins to play from the beginning of the DVD. Check that the RSE video screen is in the auxiliary source mode. Check the auxiliary input connections at both devices.

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Infotainment System 7-45

Tips and Troubleshooting Chart (cont'd)

Problem

Recommended Action

Sometimes the wireless headphone audio cuts out or buzzes.

The remote and/or the headphones are lost. The DVD is playing, but there is no picture or sound.

Check for obstructions, low batteries, reception range, and interference from cellular telephone towers, or use a cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and R (right) on the headphones. See your dealer for assistance. Check that the RSE video screen is sourced to the DVD player.

DVD Display Error Messages The DVD display error message depends on the radio that is in the vehicle. The video screen can display one of the following: Disc Load/Eject Error: This message displays when there are disc load or eject problems. Disc Format Error: This message displays if the disc is inserted with the disc label wrong side up, or if the disc is damaged.

Disc Region Error: This message displays if the disc is not from a correct region. No Disc Inserted: This message displays if no disc is present when Z or DVD AUX is pressed on the radio. DVD Distortion Video distortion can occur when operating cellular phones, scanners, CB radios, Global Position Systems (GPS)*, two-way radios, mobile fax machines, or walkie talkies.

It might be necessary to turn off the DVD player when operating one of these devices in or near the vehicle. *Excludes the OnStar® System. Cleaning the RSE Overhead Console When cleaning the RSE overhead console surface, use only a clean cloth dampened with clean water.

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Infotainment System

Cleaning the Video Screen When cleaning the video screen, use only a clean cloth dampened with clean water. Use care when directly touching or cleaning the screen, as damage could result.

Rear Seat Audio (RSA) System Vehicles with this feature allow the rear seat passengers to listen to and control any of the music sources: radio, CDs, DVDs, or other auxiliary sources. However, the rear seat passengers can only control the music sources the front seat passengers are not listening to (except on some radios where dual control is allowed). For example, rear seat passengers can control and listen to a CD through the headphones, while the driver listens to the radio through the front speakers. The rear seat passengers have control of the volume for each set of headphones.

The radio functionality is controlled by both the RSA and the front radio. Only one band can be tuned to at one time. Changing the band on the RSA or the front radio will change the band on the other system, if they are both sourced to the radio. The RSA functions operate even when the main radio is off. The front audio system will display the headphone icon when the RSA is on, and will disappear from the display when it is off. Audio can be heard through wired headphones (not included) plugged into the jacks on the RSA. If the vehicle has this feature, audio can also be heard on Channel 2 of the wireless headphones. The audio system mutes the rear speakers when the RSA audio is active through the headphones.

P (Power): Press the P button to turn the RSA on or off. Volume: To increase or decrease headphone volume, turn the knobs located next to the SRCE or PROG buttons. The left knob controls the left headphones and the right knob controls the right headphones.

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Infotainment System 7-47

When a CD or DVD audio disc is playing, press this button to go to the beginning of the CD or DVD audio. This function is inactive, with some radios, if the front seat passengers are listening to the disc. When a disc is playing in the CD or DVD changer, press this button to select the next disc, if multiple discs are loaded. This function is inactive, with some radios, if the front seat passengers are listening to the disc. When a DVD video menu is being displayed, press the PROG button to perform the menu function, enter.

SRCE (Source): Press this button to switch between the radio (AM/FM), XM™ (if equipped), CD, and if the vehicle has these features, DVD, front auxiliary, and rear auxiliary. © ¨ (Seek): When listening to FM, AM, or XM™ (if equipped), press the left © or right ¨ seek arrow to go to the previous or to the next station or channel and stay there. This function is inactive, with some radios, if the front seat passengers are listening to the radio. Press and hold the left © or right ¨ seek arrow until the display flashes, to tune to an individual station. The display stops flashing after the buttons have not been pushed for more than two seconds. This function is inactive, with some radios, if the front seat passengers are listening to the radio.

While listening to a disc, press the left © seek arrow to go back to the start of the current track or chapter (if more than ten seconds have played). Press the right ¨ seek arrow to go to the next track or chapter on the disc. This function is inactive, with some radios, if the front seat passengers are listening to the disc. When a DVD video menu is being displayed, press the left © or right ¨ seek arrow to perform a cursor up or down on the menu. Hold the left © or right ¨ arrow to perform a cursor left or right on the menu. PROG (Program): Press this button to go to the next preset radio station or channel set on the main radio. This function is inactive, with some radios, if the front seat passengers are listening to the radio.

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Infotainment System

Phone

Bluetooth For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing: . Placement and receipt of calls in

a hands-free mode.

. Sharing of the cell phone’s

address book or contact list with the vehicle.

To minimize driver distraction, before driving, and with the vehicle parked: . Become familiar with the

features of the cell phone. Organize the phone book and contact lists clearly and delete duplicate or rarely used entries. If possible, program speed dial or other shortcuts.

. Review the controls and

operation of the infotainment system.

. Pair cell phone(s) to the vehicle.

The system may not work with all cell phones. See “Pairing” in this section for more information. If the cell phone has voice dialing capability, learn to use that feature to access the address book or contact list. See “Voice Pass-Thru” in this section for more information.

. See “Storing and Deleting Phone

Numbers” in this section for more information.

{ WARNING

When using a cell phone, it can be distracting to look too long or too often at the screen of the phone or the infotainment (navigation) system. Taking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving.

A Bluetooth system can use a Bluetooth‐capable cell phone with a Hands‐Free Profile to make and receive phone calls. The system can be used while the key is in the ON/RUN or ACC/ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones work with the in-vehicle Bluetooth system. See www.gm.com/bluetooth for more information on compatible phones. Voice Recognition The Bluetooth system uses voice recognition to interpret voice commands to dial phone numbers and name tags. For additional information, say “Help” while you are in a voice recognition menu.

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Noise: Keep interior noise levels to a minimum. The system may not recognize voice commands if there is too much background noise. When to Speak: A short tone sounds after the system responds indicating when it is waiting for a voice command. Wait until the tone and then speak. How to Speak: Speak clearly in a calm and natural voice. Audio System When using the in‐vehicle Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the audio system volume knob, during a call, to change the volume level. The adjusted volume level remains in memory for later calls. To prevent missed calls, a minimum volume level is used if the volume is turned down too low.

Bluetooth Controls Use the buttons located on the steering wheel to operate the in‐vehicle Bluetooth system. See Steering Wheel Controls on page 5‑3 for more information. b / g (Push To Talk): Press to answer incoming calls, confirm system information, and start speech recognition. c / x (End): Press to end a call, reject a call, or cancel an operation. Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See the cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is not connected, calls will be made using OnStar Hands‐Free Calling, if equipped. See OnStar Overview on page 14‑1 for more information.

Infotainment System 7-49

Pairing Information . A Bluetooth phone with MP3
capability cannot be paired to the vehicle as a phone and an MP3 player at the same time. . Up to five cell phones can be

paired to the Bluetooth system. The pairing process is disabled when the vehicle is moving.

. Pairing only needs to be

completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system.

. Only one paired cell phone can be connected to the Bluetooth system at a time. If multiple paired cell phones are within range of the system, the system connects to the first available paired cell phone in the order that they were first paired to the system. To connect to a different paired phone, see “Connecting to a Different Phone” later in this section.

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Infotainment System

Pairing a Phone 1. Press and hold b / g for

two seconds.

2. Say “Bluetooth.” This command

can be skipped.

3. Say “Pair.” The system responds with instructions and a four‐digit Personal Identification Number (PIN). The PIN is used in Step 5.

4. Start the pairing process on the cell phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide.

5. Locate the device named “Your

Vehicle” in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN provided in Step 3. After the PIN is successfully entered, the system prompts you to provide a name for the paired cell phone.

This name will be used to indicate which phones are paired and connected to the vehicle. The system responds with “ has been successfully paired” after the pairing process is complete.

6. Repeat Steps 1 through 5 to pair

additional phones.

Listing All Paired and Connected Phones The system can list all cell phones paired to it. If a paired cell phone is also connected to the vehicle, the system responds with “is connected” after that phone name. 1. Press and hold b / g for

two seconds.

2. Say “Bluetooth.” 3. Say “List.”

Deleting a Paired Phone If the phone name you want to delete is unknown, see “Listing All Paired and Connected Phones.” 1. Press and hold b / g for

two seconds.

2. Say “Bluetooth.” 3. Say “Delete.” The system asks

which phone to delete.

4. Say the name of the phone you

want to delete.

Connecting to a Different Phone To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. 1. Press and hold b / g for

two seconds.

2. Say “Bluetooth.”

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3. Say “Change phone.”

If another cell phone is found, the response will be “ is now connected.” If another cell phone is not found, the original phone remains connected.

Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands‐Free Directory that is shared between the Bluetooth and OnStar systems, if equipped. The following commands are used to delete and store phone numbers. Store: This command will store a phone number, or a group of numbers as a name tag. Digit Store: This command allows a phone number to be stored as a name tag by entering the digits one at a time.

Delete: This command is used to delete individual name tags. Delete All Name Tags: This command deletes all stored name tags in the Hands‐Free Calling Directory and the OnStar Turn‐by‐Turn Destinations Directory, if equipped.

Using the “Store” Command 1. Press and hold b / g for

two seconds. 2. Say “Store.” 3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number.

Using the “Digit Store” Command If an unwanted number is recognized by the system, say “Clear” at any time to clear the last number.

Infotainment System 7-51

To hear all of the numbers recognized by the system, say “Verify” at any time. 1. Press and hold b / g for

two seconds.

2. Say “Digit Store.” 3. Say each digit, one at a time,

that you want to store. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say “Store,” and then follow the directions given by the system to save a name tag for this number.

Using the “Delete” Command 1. Press and hold b / g for

two seconds. 2. Say “Delete.” 3. Say the name tag you want to

delete.

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Infotainment System

Using the “Delete All Name Tags” Command This command deletes all stored name tags in the Hands‐Free Calling Directory and the OnStar Turn‐by‐Turn Destinations Directory, if equipped. To delete all name tags: 1. Press and hold b / g for

two seconds.

2. Say “Delete all name tags.” Listing Stored Numbers The list command will list all stored numbers and name tags.

Using the “List” Command 1. Press and hold b / g for

two seconds.

2. Say “Directory.” 3. Say “Hands‐Free Calling.” 4. Say “List.”

Making a Call Calls can be made using the following commands. Dial or Call: The dial or call command can be used interchangeably to dial a phone number or a stored name tag. Digit Dial: This command allows a phone number to be dialed by entering the digits one at a time. Re‐dial: This command is used to dial the last number used on the cell phone.

Using the “Dial” or “Call” Command 1. Press and hold b / g for

two seconds.

2. Say “Dial” or “Call.” 3. Say the entire number without pausing, or say the name tag.

Once connected, the person called will be heard through the audio speakers.

Using the “Digit Dial” Command The digit dial command allows a phone number to be dialed by entering the digits one at a time. After each digit is entered, the system repeats back the digit it heard followed by a tone. If an unwanted number is recognized by the system, say “Clear” at any time to clear the last number. To hear all of the numbers recognized by the system, say “Verify” at any time. 1. Press and hold b / g for

two seconds.

2. Say “Digit Dial.” 3. Say each digit, one at a time,

that you want to dial. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say “Dial.”

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Once connected, the person called will be heard through the audio speakers.

Using the “Re‐dial” Command 1. Press and hold b / g for

two seconds.

2. After the tone, say “Re‐dial.” Once connected, the person called will be heard through the audio speakers. Receiving a Call When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle. . Press b / g to answer the call. . Press c / x to ignore a call.

Call Waiting Call waiting must be supported on the cell phone and enabled by the wireless service carrier. . Press b / g to answer an

incoming call when another call is active. The original call is placed on hold.

. Press b / g again to return to

the original call. To ignore the incoming call, no action is required.

. Press c / x to disconnect the current call and switch to the call on hold.

Three‐Way Calling Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press b / g. 2. Say “Three‐way call.”

Infotainment System 7-53

3. Use the dial or call command to dial the number of the third party to be called.

4. Once the call is connected, press b / g to link all callers together.

Ending a Call Press c / x to end a call. Muting a Call During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them.

To mute a call, press b / g , and then say “Mute call.” To cancel mute, press b / g , and then say “Un‐mute call.”

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Infotainment System

Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone. The cell phone must be paired and connected with the Bluetooth system before a call can be transferred. The connection process can take up to two minutes after the ignition is turned to ON/RUN.

Transferring Audio from the Bluetooth System to a Cell Phone During a call with the audio in the vehicle: 1. Press b / g. 2. Say “Transfer Call.”

Transferring Audio to the Bluetooth System from a Cell Phone During a call with the audio on the cell phone, press b / g. The audio transfers to the vehicle. If the audio does not transfer to the vehicle, use the audio transfer feature on the cell phone. See your cell phone manufacturer's user guide for more information. Voice Pass-Thru Voice pass‐thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts stored in the cell phone: 1. Press and hold b / g for

two seconds.

2. Say “Bluetooth.” This command

can be skipped.

3. Say “Voice.” The system responds “OK, accessing .”

The cell phone's normal prompt messages will go through their cycle according to the phone's operating instructions. Dual Tone Multi-Frequency (DTMF) Tones The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu‐driven phone system. Account numbers can also be stored for use.

Sending a Number or Name Tag During a Call 1. Press b / g. The system

responds “Ready,” followed by a tone.

2. Say “Dial.” 3. Say the number or name tag

to send.

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Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Trademarks and License Agreements

Manufactured under license under U.S. Patent #'s: 5,451,942; 5,956,674; 5,974,380; 5,978,762; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS and the Symbol are registered trademarks and DTS Digital Surround and the DTS logos are trademarks of DTS Inc. All Rights Reserved.

Clearing the System Unless information is deleted out of the in‐vehicle Bluetooth system, it will be retained indefinitely. This includes all saved name tags in the phone book and phone pairing information. For information on how to delete this information, see the previous section “Deleting a Paired Phone” and the previous sections on deleting name tags. Other Information The Bluetooth® word mark and logos are owned by the Bluetooth® SIG, Inc. and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners. See Radio Frequency Statement on page 13‑22 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.

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7-56

Infotainment System

2 NOTES

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (1,1)

Climate Controls

Climate Control Systems

Climate Control Systems

The heating, cooling, and ventilation in the vehicle can be controlled with this system.

Climate Controls

8-1

Climate Control Systems . . . . . . 8-1
Dual Automatic Climate Control

System . . . . . . . . . . . . . . . . . . . . . . 8-4

Rear Climate Control System

(Rear Climate Control Only) . . . . . . . . . . . . . . . 8-10

Rear Climate Control System

(Rear Climate with Rear Seat Audio) . . . . . . . . . . . . . . . . . . . . . . 8-11

Air Vents

Air Vents . . . . . . . . . . . . . . . . . . . . . 8-13

A. Fan Control B. REAR (Rear Climate Control) C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F. Driver and Passenger Temperature Controls

G. Rear Window Defogger

Temperature Control: Move the thumbwheels up or down to increase or decrease the temperature on the driver side or the passenger side of the vehicle for the dual zone system.

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8-2

Climate Controls

9 (Fan Control): Turn the left knob clockwise or counterclockwise to increase or decrease the fan speed. Turn the knob all the way counterclockwise to turn the front system off. Air Delivery Mode Control: Turn clockwise or counterclockwise to change the airflow direction inside the vehicle. By positioning the knob between two modes, a combination of those modes is selected. Select from the following modes: H (Vent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel and floor outlets. Some air is directed towards the windshield and side window outlets. Cooler air is directed to the upper outlets and warmer air to the floor outlets. 6 (Floor): Air is directed to the floor outlets, with some of the air directed to the windshield, side window, and second row floor

outlets. In this mode, the system automatically selects outside air. Recirculation cannot be selected when in Floor Mode. - (Defog): The defog mode is used to clear the windows of fog or moisture. Air is directed to the windshield, floor outlets, and side window vents. In this mode, the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to freezing. The recirculation mode cannot be selected while in the defog mode. 0 (Defrost): The defrost mode is used to remove fog or frost from the windshield more quickly. Air is directed to the windshield and side window vents, with some directed to the floor vents. In this mode, the system automatically forces outside air into the vehicle. The recirculation mode cannot be selected while in the defrost mode. The air conditioning compressor runs

automatically in this setting, unless the outside temperature is close to freezing. Do not drive the vehicle until all the windows are clear. # (Air Conditioning): Press this button to turn the air conditioning system on or off. An indicator light comes on to show that the air conditioning is on. The air conditioning can be selected in any mode as long as the fan switch is on. On hot days, open the windows to let hot inside air escape; then close them. This helps to reduce the time it takes for the vehicle to cool down. It also helps the system to operate more efficiently. The air conditioning system removes moisture from the air, so a small amount of water might drip under the vehicle while idling or after turning off the engine. This is normal.

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Climate Controls

8-3

For vehicles with heated outside rearview mirrors, the mirrors will heat to help clear fog or frost from the surface of the mirror when the rear window defog button is pressed. Notice: Do not use anything sharp on the inside of the rear window. If you do, you could cut or damage the warming grid, and the repairs would not be covered by the vehicle warranty. Do not attach a temporary vehicle license, tape, a decal, or anything similar to the defogger grid.

h (Recirculation): Press this button to turn the recirculation mode on or off. An indicator light comes on to show that recirculation is on. This mode recirculates and helps to quickly cool the air inside the vehicle. It can be used to help prevent outside air and odors from entering the vehicle. The recirculation mode cannot be used with floor, defrost, or defogging modes. If recirculation is selected while in one of those modes, the indicator flashes three times and turns off. The air conditioning compressor will also come on when this mode is activated. While in recirculation mode the windows may fog when the weather is cold and damp. To clear the fog, select either the defog or defrost mode and increase the fan speed. The recirculation mode can also be turned off by turning off the engine.

REAR: Press to turn the rear heating and air conditioning on. See Rear Climate Control System (Rear Climate with Rear Seat Audio) on page 8‑11 or Rear Climate Control System (Rear Climate Control Only) on page 8‑10 for more information. Rear Window Defogger The rear window defogger uses a warming grid to remove fog from the rear window. 1 (Rear Window Defogger): Press this button to turn the rear window defogger on or off. The system automatically turns off several minutes after it has been activated. The defogger can also be turned off by turning off the engine. Do not drive the vehicle until all the windows are clear.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

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8-4

Climate Controls

Dual Automatic Climate Control System

The heating, cooling, and ventilation in the vehicle can be controlled with this system. The vehicle also has a flow-through ventilation system described later in this section.

If the vehicle is a hybrid, see the hybrid supplement for more information.

A. Fan Control B. AUTO (Automatic Operation) C. Defrost D. Recirculation E. REAR (Rear Climate Control)

F. Air Delivery Mode Control G. Driver Temperature Control H. Display I. J. Rear Window Defogger

Power Button

K. Air Conditioning L. PASS M. Passenger Temperature Control O (On/Off): Press to turn the climate control system on or off. Outside air still enters the vehicle, and is directed to the floor. This direction can be changed by pressing the mode button. Recirculation can be selected once you have selected vent or bi-level mode. The temperature can also be adjusted using either temperature button. If the air delivery mode or temperature settings are adjusted with the system off, the display illuminates briefly to show the settings and then returns to off. The system can be turned back on by pressing either O, D, C, # , the defrost or the AUTO button.

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Black plate (5,1)

Driver and Passenger Side Temperature Control The driver and passenger side temperature buttons are used to adjust the temperature of the air coming through the system on the driver or passenger side of the vehicle. The temperature can be adjusted even if the system is turned off. This is possible since outside air always flows through the system as the vehicle is moving forward unless it is set to recirculation mode. See “Recirculation” later in this section. Press the + or − buttons to increase or decrease the cabin temperature. The driver side or passenger side temperature display shows the temperature setting decreasing or increasing. The passenger temperature setting can be set to match the driver temperature setting by pressing the PASS button and turning off the PASS indicator.

When in defrost mode the passenger temperature setting cannot be changed. Automatic Operation AUTO (Automatic): When automatic operation is active the system will control the inside temperature, the air delivery, and the fan speed. Use the steps below to place the entire system in automatic mode: 1. Press the AUTO button.

When AUTO is selected, the display will change to show the current temperature(s) and AUTO will be lit on the display. The current delivery mode and fan speed will also be displayed for approximately 5 seconds. When AUTO is selected, the air conditioning operation and air inlet will be automatically controlled. The air conditioning compressor will run when the outside temperature is over about 4°C (40°F).

Climate Controls

8-5

The air inlet will normally be set to outside air. If it is hot outside, the air inlet may automatically switch to recirculate inside air to help quickly cool down the vehicle. The light on the button comes on in recirculation.

2. Set the driver and passenger

temperature. To find your comfort setting, start with a 23°C (74°F) temperature setting and allow about 20 minutes for the system to regulate. Use the driver or passenger temperature buttons to adjust the temperature setting as necessary. If a temperature setting of 15°C (60°F) is chosen, the system remains at the maximum cooling setting. If a temperature setting of 32°C (90°F) is chosen, the system remains at the maximum heat setting. Choosing either maximum setting will not cause the vehicle to heat or cool any faster.

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Black plate (6,1)

8-6

Climate Controls

Do not cover the solar sensor located on the top of the instrument panel near the windshield. This sensor regulates air temperature based on sun load and also turns on the headlamps. For more information on the solar sensor, see “Sensors” later in this section. To avoid blowing cold air in cold weather, the system will delay turning on the fan until warm air is available. The length of delay depends on the engine coolant temperature. Pressing the fan switch will override this delay and change the fan to a selected speed. Manual Operation D C (Fan Control): Press these buttons to increase or decrease the fan speed. Pressing either fan button while in automatic control places the fan under manual control. The fan setting remains displayed and the AUTO light turns off. The air delivery mode remains under automatic control.

6 (Floor): Air is directed to the floor outlets, with some to the windshield, side window outlets, and second row floor outlets. In this mode, the system automatically selects outside air. - (Defog): This mode clears the windows of fog or moisture. Air is directed to the windshield, floor outlets, and side window vents. In this mode, the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to freezing. The recirculation mode cannot be selected while in the defog mode.

H G (Air Delivery Mode Control): Press these buttons to change the direction of the airflow in the vehicle. Repeatedly press either button until the desired mode appears on the display. Pressing either mode button while the system is off changes the air delivery mode without turning the system on. Pressing either mode button while in automatic control places the mode under manual control. The air delivery mode setting is displayed and the AUTO light turns off. The fan remains under automatic control. H (Vent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel and floor outlets. Some air is directed towards the windshield and side window outlets.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

Black plate (7,1)

0 (Defrost): This mode removes fog or frost from the windshield more quickly. Air is directed to the windshield and side window vents, with some directed to the floor vents. In this mode, the system automatically forces outside air into the vehicle and runs the air conditioning compressor unless the outside temperature is close to freezing. The recirculation mode cannot be selected while in the defrost mode. The passenger temperature control cannot be activated while in defrost mode. If the PASS button is pressed, the button indicator flashes three times and will not work. If the passenger temperature buttons are adjusted, the driver temperature indicator changes. The passenger temperature will not be displayed.

If vent, bi-level, or floor mode is selected again, the climate control system displays the previous temperature settings. Do not drive the vehicle until all the windows are clear. # (Air Conditioning): Press to turn the air conditioning (A/C) compressor on and off. An indicator light comes on to show that the air conditioning is on. If this button is pressed when the air conditioning compressor is unavailable, the indicator flashes three times and then turns off. If the air conditioning is on and the outside temperature drops below a temperature which is too cool for air conditioning to be effective, the air conditioning light turns off to show that the air conditioning mode has been canceled.

Climate Controls

8-7

On hot days, open the windows long enough to let hot inside air escape. This helps to reduce the time it takes for the vehicle to cool down. It also helps the system to operate more efficiently. The air conditioning system removes moisture from the air, so a small amount of water might drip under the vehicle while idling or after turning off the engine. This is normal. @ (Recirculation): Press to turn the recirculation mode on or off. An indicator light comes on to show that the recirculation is on. This mode recirculates and helps to quickly cool the air inside the vehicle. It can be used to help prevent outside air and odors from entering the vehicle.

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Black plate (8,1)

8-8

Climate Controls

The recirculation mode cannot be used with floor, defog, or defrost modes. If recirculation is selected with one of those modes, the indicator light flashes three times and then turns off. The air conditioning compressor also comes on when this mode is activated. While in recirculation mode the windows may fog when the weather is cold and damp. To clear the fog, select either the defog or defrost mode and increase the fan speed. The recirculation mode can also be turned off by turning off the ignition. PASS: Press to set the passenger temperature setting to match the driver temperature setting. The PASS indicator will turn off. When the passenger temperature setting is set different than the driver setting, the indicator on the PASS button illuminates and both the driver side and passenger side temperature displays are shown.

REAR: For vehicles with the rear heat and air conditioning controls. Press to turn the rear climate control system on or off. See Rear Climate Control System (Rear Climate with Rear Seat Audio) on page 8‑11 or Rear Climate Control System (Rear Climate Control Only) on page 8‑10. Rear Window Defogger The rear window defogger uses a warming grid to remove fog from the rear window. 1 (Rear Window Defogger): Press to turn the rear window defogger on or off. It automatically turns off several minutes after it has been activated. The defogger can also be turned off by turning off the engine. Do not drive the vehicle until all the windows are clear.

Notice: Do not use a razor blade or sharp object to clear the inside rear window. Do not adhere anything to the defogger grid lines in the rear glass. These actions may damage the rear defogger. Repairs would not be covered by your warranty. Heated Mirrors: Press 1 to help clear fog or frost from the surface of the outside mirror. See Power Mirrors on page 2‑19.

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Sensors

The interior temperature sensors located in the headliner above the driver side seat and if equipped, in the headliner above the second row seats measure the temperature of the air inside the vehicle.

The solar sensor, located in the defrost grille in the middle of the instrument panel, monitors the solar heat. Do not cover the solar sensor or the system will not work properly.

Climate Controls

8-9

There is also an exterior temperature sensor located behind the front grille. This sensor reads the outside air temperature and helps maintain the temperature inside the vehicle. Any cover on the front of the vehicle could cause a false reading in the displayed temperature. The climate control system uses the information from these sensors to maintain your comfort setting by adjusting the outlet temperature, fan speed, and the air delivery mode. The system may also supply cooler air to the side of the vehicle facing the sun. The recirculation mode will also be used as needed to maintain cool outlet temperatures.

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

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8-10

Climate Controls

Rear Climate Control System (Rear Climate Control Only)

For vehicles with this system, the rear controls are three knobs located in the headliner. The system can also be controlled with the front controls.

A. Fan Control B. Temperature Control C. Air Delivery Mode Control REAR: Press the REAR button on the front climate control system to turn the rear climate control system on or off. An indicator comes on when the rear system is on. See

Climate Control Systems on page 8‑4 or Dual Automatic Climate Control System on page 8‑4. The rear system can also be turned off by turning the rear fan knob to the 9 position.

Mimic Mode: This mode matches the rear climate control to the front climate control airflow settings. It comes on when REAR is pressed the first time. Independent Mode: This mode directs rear seating airflow according to the settings of the rear controls. It comes on when any rear control is adjusted. Temperature Control: Turn clockwise or counterclockwise to increase or decrease the airflow temperature into the passenger area. Fan Control: Turn clockwise or counterclockwise to increase or decrease the fan speed. Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow.

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Climate Controls

8-11

Rear Climate Control System (Rear Climate with Rear Seat Audio)

For vehicles with the rear heat and air conditioning controls, they are integrated with the rear seat audio controls located in the center console. The system can be controlled from the front controls as well as the rear controls.

H (Vent): Air is directed through the headliner outlets. ) (Bi-Level): Air is directed through the floor and headliner outlets. The rear system floor outlets are located directly behind the second row seats. The flow can be divided between vent and floor outlets depending upon where the knob is placed between the settings. 6 (Floor): Air is directed to the floor outlets. The rear system floor outlets are located directly behind the second row seats.

Rear Climate Control with Rear Seat Audio Controls

A. Fan Control B. Air Delivery Mode Control C. Temperature Control

REAR: Press the REAR button on the front climate control system to turn the rear climate control system on or off. An indicator comes on when the rear system is on.

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8-12

Climate Controls

The rear climate control system can also be turned off by pressing and holding the C button. To turn the system on from the rear seats, press any rear climate control button, except the C button. Mimic Mode: This mode matches the rear climate control to the front climate control airflow settings. It comes on when REAR is pressed the first time. Independent Mode: This mode directs rear seating airflow according to the settings of the rear controls. To turn the system on from the rear, press any rear climate control button, except the C button.

Automatic Operation, If Equipped AUTO: Press the air delivery mode button until this setting is selected to control the inside temperature, air delivery, and fan speed. AUTO appears in the display when automatic operation is active. + or − (Increase/Decrease Temperature): Press the + or − buttons to increase or decrease the cabin temperature. The rear control temperature display will show the temperature setting increasing or decreasing. The display only indicates climate control functions when the system is in rear independent mode.

Manual Operation D C (Fan Control): Press these buttons on the rear seat audio control panel to increase or decrease the airflow. Pressing the fan up button when the system is off will turn the system on. The air delivery mode will remain under automatic control. + or − (Temperature Control): Press these buttons to adjust the temperature of the air flowing into the passenger area. Press the + button for warmer air and press the − button for cooler air. N (Air Delivery Mode Control): Press the mode button to change the direction of the airflow in the vehicle. Repeatedly press the button until the desired mode appears on the display. Multiple presses will cycle through the delivery selections.

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Climate Controls

8-13

. Keep the air path under the front seats clear of objects. This helps air to circulate throughout the vehicle.

. Adding outside equipment to the

front of the vehicle, such as hood-air deflectors, may affect the performance of the heating and air conditioning system. Check with your dealer before adding equipment to the outside of the vehicle.

Air Vents Use the air outlets located in the center and on the side of the instrument panel to direct the airflow.

Operation Tips . Keep the hood and front air

inlets free of ice, snow, or any other obstruction (such as leaves). The heater and defroster will work far better, reducing the chance of fogging the inside of the windows.

. When you enter a vehicle in cold weather, press the fan up button to the maximum fan level before driving. This helps clear the intake ducts of snow and moisture, and reduces the chance of fogging the inside of the window.

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8-14

Climate Controls

2 NOTES

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Driving and Operating

Driving Information

Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Driving . . . . . . . . . . . . . . 9-6
Driving on Wet Roads . . . . . . . . 9-11
Highway Hypnosis . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . 9-12
Winter Driving . . . . . . . . . . . . . . . 9-13
If the Vehicle Is Stuck . . . . . . . . 9-15
Vehicle Load Limits . . . . . . . . . . 9-16

Starting and Operating

New Vehicle Break-In . . . . . . . . 9-22
Adjustable Throttle and Brake

Pedal . . . . . . . . . . . . . . . . . . . . . . . 9-22
Ignition Positions . . . . . . . . . . . . 9-23

Starting the Engine . . . . . . . . . . 9-25
Engine Heater . . . . . . . . . . . . . . . 9-26
Retained Accessory

Power (RAP) . . . . . . . . . . . . . . . 9-27
Shifting Into Park . . . . . . . . . . . . 9-27
Shifting out of Park . . . . . . . . . . 9-29
Parking over Things

That Burn . . . . . . . . . . . . . . . . . . 9-29
Active Fuel Management® . . . 9-30

Engine Exhaust

Engine Exhaust . . . . . . . . . . . . . . 9-30
Running the Vehicle While

Parked . . . . . . . . . . . . . . . . . . . . . 9-31

Automatic Transmission

Automatic Transmission . . . . . 9-32
Manual Mode . . . . . . . . . . . . . . . . 9-35
Tow/Haul Mode . . . . . . . . . . . . . . 9-36

Drive Systems

Four-Wheel Drive (Two Speed

Automatic Transfer Case) . . . . . . . . . . . . . 9-37

Four-Wheel Drive (Single

Speed Automatic Transfer Case) . . . . . . . . . . . . . 9-42

Driving and Operating

9-1

Brakes

Antilock Brake

System (ABS) . . . . . . . . . . . . . . 9-44
Parking Brake . . . . . . . . . . . . . . . 9-46
Brake Assist . . . . . . . . . . . . . . . . . 9-46
Hill Start Assist (HSA) . . . . . . . 9-47

Ride Control Systems

StabiliTrak® System . . . . . . . . . 9-47
Locking Rear Axle . . . . . . . . . . . 9-51
Continuous Damping

Control (CDC) . . . . . . . . . . . . . . 9-51
Automatic Level Control . . . . . 9-51

Cruise Control

Cruise Control . . . . . . . . . . . . . . . 9-52

Object Detection Systems

Ultrasonic Parking Assist . . . . 9-54
Side Blind Zone

Alert (SBZA) . . . . . . . . . . . . . . . 9-56

Rear Vision

Camera (RVC) . . . . . . . . . . . . . 9-59

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9-2

Driving and Operating

Fuel

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Recommended Fuel . . . . . . . . . 9-63
Gasoline Specifications

(U.S. and Canada Only) . . . . 9-64

California Fuel

Requirements . . . . . . . . . . . . . . 9-64
Fuels in Foreign Countries . . . 9-64
Fuel Additives . . . . . . . . . . . . . . . 9-65
Fuel E85 (85% Ethanol) . . . . . 9-66
Filling the Tank . . . . . . . . . . . . . . 9-67
Filling a Portable Fuel

Container . . . . . . . . . . . . . . . . . . . 9-69

Towing

General Towing

Information . . . . . . . . . . . . . . . . . 9-69

Driving Characteristics and

Towing Tips . . . . . . . . . . . . . . . . 9-70
Trailer Towing . . . . . . . . . . . . . . . . 9-74
Towing Equipment . . . . . . . . . . . 9-79
Trailer Sway

Control (TSC) . . . . . . . . . . . . . . 9-90

Conversions and Add-Ons

Add-On Electrical

Equipment . . . . . . . . . . . . . . . . . 9-90

Adding a Snow Plow or

Similar Equipment . . . . . . . . . . 9-90

Driving Information

Distracted Driving Distraction comes in many forms and can take your focus from the task of driving. Exercise good judgment and do not let other activities divert your attention away from the road. Many local governments have enacted laws regarding driver distraction. Become familiar with the local laws in your area. To avoid distracted driving, always keep your eyes on the road, hands on the wheel, and mind on the drive. . Do not use a phone in

demanding driving situations. Use a hands-free method to